Jobs in Clonmel
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Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: · Support in the day to day operation of customer service within the branch. · Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. · Take ownership and deal with customer queries in an effective, professional and compliant manner. · Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. · Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. · Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. · Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. · Assist the Branch Lead and wider territory team with key customer relationships. · Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. · Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. · Perform the various roles in the branch on a rotation schedule on an ongoing basis. · Maintain knowledge of the regulatory codes and legislation impacting on day to day work. · Commit to continuous professional development and agree an annual performance and professional development plan with the manager. · Continuously reviews skills, and be flexible and open to feedback Requirements: Essential · QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. · If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. · Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience · Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) · Committed to and enjoys working in a sales environment Desired · Excellent knowledge of all retail finance product, processes and procedures · Significant experience in financial services Competencies for Your Role / Behaviours for Success: Accountability & Decision Making Commercial Growth Customer Focus High Performance Teams Risk Management Fitness & Probity: CF3 & CF4 This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Individual Accountability Framework: CF3 & CF4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: CF3 & CF4 The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR. Who We Are: At PTSB, we are Altogether More Human. We bring the best of technology and our people together to solve real customer needs and deliver a better banking experience. Customer & Colleague focused. Inclusive. Caring. We manage risk and comply with regulations, where everyone works to meet our goals and are proud of the part they play. While culture is always evolving, our values and heart of our purpose remain the same. Living our values and managing risk builds trust. We nurture an accountable and supportive workplace where everyone is encouraged to contribute meaningfully, as we become Ireland’s best personal and business bank through exceptional customer experiences. We promise to create a supportive and inclusive environment where everyone is welcome and respected. When you are your authentic self, your colleagues have better experiences working with you. This leads to exceptional customer experiences. We are Open. We are Inclusive. We build Trust. We are One PTSB.
Cosmetics Consultant
We have an exciting opportunity for an experienced cosmetic sales consultant to work with premium cosmetic brands in our store in Gladstone St, Clonmel. We are looking for someone who is passionate about skincare and cosmetics to represent well-known cosmetics brands within our store. You will receive full product training and will have the opportunity to develop your knowledge of skincare, cosmetics, fragrance, and healthcare. This role is for 4 - 5 days per week, between Monday and Saturday. If you have the following skills and qualities, we would love to hear from you:• Strong customer focus and excellent customer service skills • Excellent communication and interpersonal skills• Enjoys working towards achieving targets• Self-motivated and interested in growing the business• Be professional in their conduct and appearance• Works well as part of a team• Previous cosmetic sales experience and make up artistry qualification is desirable• Experience in a target-driven environment is essential Benefits: Staff discounts, long-term service holiday entitlements, career development opportunities, and training opportunities.
Team Leader
Team Leader / Person in Charge (Social Care Manager 1 Grade) - Permanent, Full Time (78 hours per fortnight, working across a 7 day roster) Location: Working across two residential services in the Ballyclerihan area (between Clonmel and Cashel) Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. The role of a Team Leader The person appointed will take on the role of Person In Charge and be personally responsible, through the Dun Aoibhinn Services Manager, for the day to day operations of the assigned Dun Aoibhinn Services. He/she will ensure that these services are of a high quality, meeting the standards required by Brothers of Charity Services Ireland and any national bodies legislated to monitor such standards. The post holder will be required to act as a Person in Charge (PIC) for assigned designated centres and Person Participating in the Management of a Centre (PPIM) for other centres within the Service Area and to ensure that the Designated Centre is in full compliance with HIQA regulations as specified in SI 366 and 367 of the Health Act 2007. The person appointed to the post should be innovative and dynamic and should report on a regular basis on the quality of service offered, identifying issues and areas which require attention or improvement. • Competitive Rates of Pay (€55,793- €65,155 pro-rata) • 30 days Annual Leave • Defined Benefit Pension Plan • Flexible Working Hours • Full Training provided • Career Progression • Sick Pay Benefits • Employee Assistance Programs Please see attached job description for further details including job requirements, duties, etc. Closing Date for receipt of completed Applications Forms/CVs online is 11th August 2025. The Brothers of Charity Services Ireland is an Equal Opportunities Employer INDSE
Driver - Rigid
We are currently recruiting for a full-time Rigid Driver based out of Value Centre Clonmel on a Permanent Full-Time basis to work for one of our preferred partners, Newman Logistics. The driver will be responsible for delivering products to our customers in the designated routes. A core requirement of the role will be strong interpersonal skills and the appetite to deliver a quality service, on time to our customers. Acting as a key point of contact with our customers, the driver will be required to have strong interpersonal skills and the initiative to report customer service issues to the business in order to assist with improving the service we provide to our customers. The duties of the Delivery Driver include but are not limited to: · Delivering products to customers at different locations · Dealing with clients face to face. · Ensuring all calls on route sheet are completed. · Interact with customers and work colleagues in a professional and cheerful manner. · Complete customer requests in a professional and timely manner · Receive orders in a professional manner. · Report maintenance problems to supervisor · Keep vehicle clean inside and out. · Follow all safety regulations and precautions. · Wear all required and necessary Personal Protective Equipment · Perform other related work as required. Job requirements Requirements · Up to date CPC card · Full Clean C Licence · Driver & Tacho Card · Fluency in both written and spoken English is essential. · Customer service skills CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Support Worker
Support Worker (Care Assistant), Clonmel/Cahir/Carrick-on-Suir/Cashel, Co. Tipperary Come and work with one of Ireland’s best 150 Employers! ** We're currently recruiting for a number of upcoming new positions in our Day Services across the South Tipperary area. ** Type: Permanent, Part Time (70 hours per fortnight) Location: South Tipperary Day Services, with locations including Clonmel, Cahir, Cashel, Carrick-on-Suir, Tipperary Town Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. The role of a Support Worker Support Workers provide a key-working caring role for a group of People Supported by the Services. They are responsible for all aspects of personal care required during the day. This includes meals, personal hygiene and other related aspects of physical well-being. Secondly, a major focus of the Support Worker role is to assist and support People Supported by the Services with the development of their Individual Plans and achievement of associated outcomes. In addition, a critical component of this role is to support People Supported by the Services in community participation and integration. • Competitive Rates of Pay (€33,699 - €46,984 pro-rata) • 22 days Annual Leave • Defined Benefit Pension Plan • Flexible Working Hours • Full Training provided • Career Progression • Sick Pay Benefits • Employee Assistance Programs Please see attached job description for further details including job requirements, duties, etc. Closing Date for receipt of completed Applications Forms/CVs online is 27th July 2025. The Brothers of Charity Services Ireland is an Equal Opportunities Employer
