Jobs in Co. Down
Sort by: relevance | dateClinic Coordinator
Want to know more? At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you! Based in our Portlaoise Hearing Centre - We are looking for someone to build their professional career with Hidden Hearing as an integral member of our Portlaoise Hearing Centre team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success. The central responsibilities of this role are; Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Portlaoise and greater area. Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Portlaoise area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous. Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years. There is a basic salary of €30,000, plus commission, giving On Target Earnings of circa 40K per annum. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think that you would be a suitable candidate to join our Hidden Hearing team, we would be delighted to hear from you. Job Types: Permanent, Full-time OTE for this role are: €30,000 - €40,000 per year Benefits: Work Location: In person
Telemarketing Team Lead
Details of the role WE DO NOT DO ANY COLD CALLING. At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you! The central responsibilities of this role are; Team Leadership - Ensure personal and team KPI’s are kept at the required levels at all times to ensure organisation KPI’s are achieved. Lead, mentor and develope team members by using all the people development tools provided and in accordance with our values Telemarketing - Manage all inbound and outbound calls and ensure weekly, quarterly and annual targets are met, Clinic Diaries are full, and all patients feel engaged with their hearing healthcare, and feel that their hearing healthcare needs are being met. Our expectation is for our Telemarketing Team Lead to complete 80+ calls per day whilst ensuring that team ‘Call Quality’ is improved and then maintained through continuous call listening both live and recorded calls and provide developmental feedback to team members on a weekly basis. Diary Management – ensure all online Diary Management system notes and call statuses are correct, accurate and up-to-date. Brand Ambassado r - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience to all inbound and outbound calls that we, as the modern hearing care experts, have been providing for almost 40 years. The OTE for this position is circa 30K - 40K This role is based in our Contact Centre team in our Portadown Office in Craigavon. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think this sounds like the role and Hidden Hearing sounds like the team you would like to join, please reach out, we would love to hear from you. Job Types: Permanent, Full-time Base Salary: £30,000 Additional pay:
Assistant Staff Officer
QUALIFICATIONS CHARACTER: Candidates shall be of good character. HEALTH: Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. For the purpose of satisfying the requirement as to health it will be necessary for each successful candidate, before they are appointed, to undergo at their expense a medical examination by a qualified medical practitioner to be nominated by the Local Authority. On taking up employment, the expense of the medical examination will be refunded to the candidate. EDUCATION, TRAINING, EXPERIENCE ETC: Each candidate must on the latest date for receipt of applications: (i) (a) have obtained at least Grade D (or a pass), in Higher or Ordinary Level in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, and (b) have obtained at least Grade C (or Honours) in higher level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included Mathematics, Accounting, Business Organisation or Economics), or (ii) Have obtained a comparable standard in an equivalent examination, or (iii) Hold a third level qualification of at least degree standard CONFINED COMPETITION: (iv) Be a serving employee in a local authority, or a regional assembly where applicable and have at least two years satisfactory experience in a post of Clerical Officer or analogous post Recruitment of the post of Assistant Staff Officer (Grade IV) will now be on the following basis: Panel A. 50% confined to employees of the sector being all Local Authorities & Regional Assembly (where applicable) Panel B. 30% open competition Panel C. 20% confined to employees of Dun Laoghaire Rathdown County Council. More details below at No. 10 (iii) (v) Hold a valid work permit if required* All non-EU/EEA citizens must hold a valid work permit prior to and for the duration of their contract. The work permit must allow you to work full time for Dún Laoghaire Rathdown County Council. It is the responsibility of individual employees to ensure that you have a valid work permit. If at any stage during your contract you cease to hold a valid work permit you must immediately advise Dún Laoghaire-Rathdown County Council and your employment will cease with immediate effect. Non Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. The position of Assistant Staff Officer is a first level position in the middle management structure in the Council. An Assistant Staff Officer in the Council is required to be an effective, participative member of a team and may be required to supervise staff, manage the distribution of work and may also be required to provide one to one coaching and training for junior staff members. An Assistant Staff Officer will generally be required to act in a front line post in relation to the provision of customer service. An Assistant Staff Officer would be expected to be computer literate with a good knowledge/understanding of I.T. Systems including Microsoft Office. The person appointed will have excellent interpersonal and communication skills. THE IDEAL CANDIDATE: In the context of key duties and responsibilities for the post of Assistant Staff Officer, the ideal candidate will demonstrate the following knowledge, skills and competencies: • knowledge of policies in relation to staff matters • experience of preparing reports and correspondence • have the ability to supervise staff • have an awareness of Health and Safety Legislation and Regulations, the implications for the organisation and the employee, and their application in the workplace • have excellent ITC skills and demonstrated experience of using all Microsoft packages • understand the changing environment and be capable of adapting to change in order to deliver quality services to our citizens • have an ability to work effectively within a team to achieve a common goal, ensuring standards are adhered to and maintained • be motivated to achieve maximum performance • demonstrate excellent clerical / administrative experience in an office-based environment • have an ability to work on own initiative, in an independent environment and without constant supervision • clear and realistic views of future trends and strategic direction of local government A competency framework has been developed for the position of Assistant Staff Officer. Candidates will be expected to demonstrate sufficient evidence of such competencies within their application form and at interview. Any short-listing or interview processes will be based on the information provided by candidates on their application form. The key competencies for the role are as follows: COMPETENCY BEHAVIOURS Delivering Results • Contribute to delivery of high-quality service and customer care standards • Plan and organise workloads in order to meet deadlines • Identify problems and contribute to solutions • Co-operate with decisions and implement solutions Performance through People • Demonstrate ability to engage with staff and work as part of a team • Is proactive in providing help or support to fellow employees and is open to the perspective of others when acting to resolve conflict • Demonstrate ability to lead by example and show initiative • Have good interpersonal and communications skills Personal Effectiveness • Take initiative and is open to taking on new challenges or responsibilities • Is proactive in addressing issues and problems • Responds positively to the challenges of the job • Manage time and workload effectively • Maintain a positive, constructive and enthusiastic attitude to their role Purpose and Change • Demonstrate knowledge of the role of Assistant Staff Officer • Knowledge of the structure and functions of local government • Knowledge of issues facing the Council • Understand the role of the elected council and the representational role of the Elected Members • Understand the Council’s purpose, goals and priorities JOB SPECIFICATION The office is wholetime, permanent and pensionable. SALARY: €36,113 - €38,240 - €41,259 - €43,241 - €44,975 - €46,653 - €48,917 - €50,557 - €52,239 - €53,829 (1st LSI) - €55,460 (2nd LSI) (rates as at 01/02/2026) In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at the minimum point. Entry point to this scale will be determined in accordance with Circulars issued by the Department of the Environment, Community and Local Government. The salary shall be fully inclusive and shall be determined from time to time. Holders of the office shall pay to the Local Authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of services which they are required by or under any enactment to perform. SUPERANNUATION CONTRIBUTIONS Persons who become pensionable officers of a Local Authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). Persons who become pensionable officers of a Local Authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable officers of a Local Authority will be required in respect of the Spouses and Children’s Contributory Pension Scheme to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the scheme. RETIREMENT: New Entrants recruited to the Public Service on or after 1 January 2013 Pensionable public servants (new joiners) recruited to the Public Service for the first time on or after 1 January 2013 (the commencement date of the Single Scheme) will be members of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. Pension age Minimum pension age is linked to the State Pension age which is currently 66 but may be subject to change. Compulsory retirement age Scheme members must retire at the age of 70. In all other cases, staff recruited on or after 1 January 2013 who were employed in the Public Service on 31 December 2012 or within a period prior to 31 December 2012 not exceeding 26 weeks will retain their existing pension scheme terms and conditions. In certain circumstances, e.g. where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department Finance Circular 12/09 that retirees under that Scheme are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. DUTIES: The duties of the post include the following: • To support the line manager to ensure the section or department work programmes are implemented to deliver on the Council’s Corporate Plan and operational matters • To communicate and liaise effectively with employees, supervisors and line managers in other sections, and customers in relation to operational matters for their section or area of work • To prepare reports, correspondence and other documents as necessary • Use all technology and equipment as required • To organise and facilitate internal and external meetings and participate and engage in discussions as appropriate • To provide assistance and support in the delivery of projects as required • To ensure high levels of customer service, responding to queries and requests for information in a professional, courteous and timely manner • To support the line manager to communicate, implement and manage all change management initiatives within the relevant area of responsibility • To supervise employees within their team or programmes of work within their area of responsibility, providing support to team members or colleagues as required and through participation in the Performance Management Development System • To complete all essential training successfully • To participate in corporate activities and responsibilities appropriate to the grade • To be in compliance with Health and Safety legislative requirements, policies and procedures and safe systems of work • To deputise for the line manager or equivalent • To undertake any other duties of a similar level and responsibility, as may be required or assigned, from time to time The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to an appropriate Officer or such designated Officer as may be assigned from time to time by the Council. The duties of the post are to give to the local authority and to: (a) The local authorities or bodies for which the Chief Executive is Chief Executive, and (b) To any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies referred to in sub-paragraph (a) of this paragraph under the general direction and control of the Chief Executive or of such officers as the Chief Executive may from time to time determine, such appropriate computing, technical, management, administrative, executive, supervisory, advisory and ancillary services as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties and to exercise such powers, functions and duties as may be delegated to them by the Chief Executive from time to time including the duty of servicing all committees that may be established by any such local authority or body. The holder of the post will, if required, act for an officer of a higher level. The duties shall be such as shall be assigned by the local authority from time to time and shall include the duty of deputising for other officers of the local authority when required. The duties shall also include such duties as may be assigned in relation to the area of any other local authority. HOURS OF WORK All new entrants to the Local Authority sector and any individuals on new appointments or promotion will work 35 hours per week. ANNUAL LEAVE Annual leave entitlement for the position of Assistant Staff Officer is 30 days per annum in accordance with Department of Environment, Community and Local Government Circular LG(P) 07/2011. PROBATION: When a person is not already a permanent officer of a Local Authority in Ireland and is appointed to a permanent office the following provisions shall apply, that is to say: a) There shall be a period after such appointment takes effect during which such person shall hold office on probation. b) Such period shall be one year. c) Such person shall cease to hold such office at the end of the period of probation unless, during such period, the Chief Executive has certified that the service of such person in such office is satisfactory. LOCATION & RESIDENCE Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Dun Laoghaire-Rathdown County Council reserves the right to assign employees to any premises in use by the Council, now or in the future subject to reasonable notice. CITIZENSHIP Candidates must, by the date of any job offer, be: a. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b. A citizen of the United Kingdom (UK); or c. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d. A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a Stamp 4 visa; or e. A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa; or f. A non-EEA citizen who is the parent of a dependent Irish citizen child and has been granted residence permission (usually Stamp 4).
HSE Manager
C&C Group plc is a premium drinks company which owns, manufactures, markets and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. You probably know us best from brands like Bulmers, Magners and Tennent’s. Overview This role involves working closely with key stakeholders to identify and close out actions that improve safety and legal compliance, while providing day‑to‑day management and support to the Senior HSE Advisor in delivering on‑site health, safety and environmental procedures aligned to Group policies and standards. As a key member of the Site Management Team, it provides competent HSE guidance, communicates the Group’s strategic direction, analyses trends and drives actions to raise standards. The role also acts as an ambassador for a culture of trust, learning and accountability through targeted campaigns and initiatives, while supporting and delivering HSE training to enable the effective rollout of the HSE Capability Improvement Programme. Key Responsibilities
Urgent Care Administrator
About us Our purpose at Vhi is to help our customers and patients live longer, stronger and healthier lives. A big part of delivering this purpose is to create a workplace culture where all colleagues feel connected, informed and motivated to do their best work. At Vhi, we have a set of shared values that drive the kind of behaviour we want and that will support colleagues to grow, develop and play a key part in our success.Leading the way in private healthcare, we now offer an extensive range of healthcare services, including: urgent care, planned care, primary care, health screening, hospital @ home, women’s health, digital health, out of hours emergency dental care, and nurseline 24/7. The efficient running of these services is made possible by our teams of highly skilled healthcare professionals. What we offer In addition to offering a competitive basic salary, the offer comes with the following benefits:
Employer Engagement Officer
NATURE OF POST One permanent position - 35 hours per week SALARY SCALE €60,610 - €78,794 (including two long service increments). As per DES guidelines, new appointees who are entering this grade for the first time will start at the minimum point of the scale, however incremental credit may apply, if, immediately prior to appointment the appointee is already a serving Civil or Public Servant. Rate of remuneration may be adjusted from time to time in line with Government pay policy. LOCATION Appointment is to the Louth Meath Education and Training Board Scheme. REPORTING / ACCOUNTABILITY RELATIONSHIP The Grade VII Administrative Officer reports to the AMTCE Management Team / LMETB Further Education and Training Director. POST SUMMARY / PURPOSE The successful applicant will have responsibility, under general direction, for a large section or area of a specific department. The successful applicant may have a large, multilevel staff and will be expected to take responsibility for decision making in the section or area. ELIGIBILITY CRITERIA Citizenship Requirement Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply. Health and Character Those under consideration for a position may at the discretion of the employer be required to complete a health and character declaration and a Garda Vetting Form. References will be sought. ESSENTIAL CRITERIA Candidates for a Grade VII Officer post must: Have the requisite knowledge, skills, and competencies to carry out the role. Competencies will be informed by best practice Public Appointment Service competency frameworks for the Irish Public Service. Be capable and competent of fulfilling the role to a high standard. Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied, or vocational programmes) or equivalent, or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher, or have appropriate relevant experience which encompasses equivalent skills and expertise. DESIRABLE CRITERIA Appropriate third level / professional qualification. Excellent staff management skills. A high level of knowledge of work of the Scheme or be capable of developing same. Strong communication skills, both written and oral. Excellent administrative and IT skills. Well-developed decision-making abilities. JOB SPECIFICATION The Grade VII Employer Engagement Officer will work as part of the Employer Engagement Team in Louth and Meath ETB (LMETB), supporting the development of training activity and employer engagement initiatives of LMETB across the region. The post holder will play a central role in developing and strengthening partnerships between Further Education and Training (FET) services and employers to identify skills needs, promote funded training and upskilling opportunities, and support workforce development initiatives that respond to labour market demand. The primary purpose of the role is to build, maintain, and grow productive relationships with employers in order to address skills gaps, promote funded training supports, and facilitate employment and progression opportunities for learners. KEY RESPONSIBILITIES Employer Engagement Build and manage strategic relationships with employers across a range of sectors, including Small and Medium-sized Enterprises (SMEs) and larger organisations. Proactively identify and engage employers to expand LMETB’s employer base by 10–15% annually. Conduct a minimum of 50 structured employer consultations annually. Identify current and future skills needs in collaboration with employers and industry leaders. Act as a key point of contact for employers seeking training and workforce development supports. Develop, implement, and review Enterprise Engagement Action Plans. Promote and coordinate LMETB initiatives supported by Skills to Advance and other employer-focused programmes. Represent LMETB at employment fairs, exhibitions and networking events. Develop and maintain an up-to-date employer contact database (SEED). Training Programme Development Conduct Training Needs Identification (TNI) with employers to inform programme design. Collaborate with employers, trainers and internal teams to design and deliver bespoke programmes. Co-design a minimum of five new bespoke training initiatives annually with industry partners. Support and promote the integration of sustainability and digitalisation skills into FET provision. Support the adoption of emerging and advanced technologies where relevant (e.g. Industry 4.0, robotics, AI, cybersecurity). Liaise with Regional Skills Fora, Skillnet, Local Enterprise Offices (LEOs), Chambers and other partners to enhance provision. Outreach and Promotion Market LMETB’s training services through multiple channels including media, digital platforms, events and open days. Deliver a minimum number of promotional events annually, including employer workshops, careers or employment fairs and industry showcases. Organise career fairs and employer–learner networking events. Provide information, guidance and advice to employers, apprentices and learners on available training and support options. Administration and Reporting Maintain accurate and timely records on PLSS and other MIS systems. Ensure 100% compliance with PLSS data entry and SOLAS reporting requirements. Monitor employer engagement activity and programme participation. Prepare reports and provide quarterly updates to FET management on employer engagement outcomes. Ensure all programme documentation is accurate, complete and compliant. Assist in course planning, scheduling and resource coordination. Provide data and labour market intelligence to management to support integrated workforce and manpower planning. Any other duties as may be assigned by the CE LMETB and or his designated Director. Collaboration and Partnership Working The Employer Engagement Officer will work closely with Adult Education Officers, Training Managers, programme coordinators and other ETB staff, as well as with external stakeholders and partner organisations. Effective collaboration will ensure coordinated, high-quality delivery of employer-focused services and successful learner progression. SPECIFIC PROJECT RESPONSIBILITIES The post holder will be responsible for implementing the following priority projects. Employer Engagement and Skills Needs Analysis Conduct at least 50 structured employer consultations annually. Develop a regional skills intelligence report to inform LMETB FET Senior Management development and planning of FET provision. Programme Development and Collaboration Co-design at least five new bespoke training initiatives annually with industry partners. Support the integration of sustainability and digitalisation skills into existing curricula. Outreach and Stakeholder Engagement Deliver a minimum number of promotional events per year (open days, fairs, employer workshops). Expand LMETB’s employer base by 10–15% annually through active outreach. Operational Excellence and Reporting Maintain 100% compliance in PLSS records and SOLAS reporting. Provide quarterly updates to FET management on employer engagement outcomes. COMPETENCIES REQUIRED The appointee to the Grade VII Administrative Officer post will be required to show evidence of the following competencies. Team Leadership Works with the relevant team to facilitate high performance, developing clear and realistic objectives and addressing performance issues if they arise. Provides clear information and advice as to what is required of the team. Strives to develop and implement new ways of working effectively to meet the ETB’s objectives. Leads the team by example, coaching and supporting individuals as required. Places high importance on staff development, training and maximising skills and capacity of team. Is flexible and willing to adapt, positively contributing to the implementation of change. Judgment, Analysis and Decision Making Gathers and analyses information from relevant sources, whether financial, numerical or otherwise weighing up a range of critical factors. Takes account of any broader issues and related implications when making decisions. Is reflective in practise. Uses previous knowledge and experience in order to guide decisions. Makes sound decisions with a well-reasoned rationale and stands by these decisions. Puts forward solutions to address problems. Management and Delivery of Results Takes responsibility and is accountable for the delivery of agreed objectives. Successfully manages a range of different projects and work activities at the same time. Structures and organises their own and others work effectively. Is logical and pragmatic in approach, delivering the best possible results with the resources available. Delegates work effectively, providing clear information and guidance as to what is required. Proactively identifies areas for improvement and develops practical suggestions for their implementation. Demonstrates enthusiasm for new developments and changing work practices and strives to implement these changes effectively. Applies appropriate systems and processes to enable quality checking of all activities and outputs. Practices and promotes a strong focus on delivering high quality customer service for internal and external customers of LMETB. Interpersonal and Communication Skills Builds and maintains contact with colleagues and other stakeholders to assist in performing role. Acts as an effective link between staff and senior management. Encourages open and constructive discussions around work issues. Projects conviction, gaining buy-in by outlining relevant information and selling the benefits. Treats others with diplomacy, tact, courtesy and respect, even in challenging circumstances. Presents information concisely and confidently when speaking and in writing. Specialist Knowledge, Expertise and Self Development Has a clear understanding of the roles, objectives and targets of self and team and how they fit into the work of the Department / LMETB Organisation and effectively communicates this to others. Has high levels of expertise and broad Public Sector knowledge relevant to his / her area of work. Focuses on self-development, striving to improve performance. Drive and Commitment to Public Service Values Strives to perform at a high level, investing significant energy to achieve agreed objectives. Demonstrates resilience in the face of challenging circumstances and high demands. Is personally trustworthy and can be relied upon. Ensures that customers / stakeholders are at the heart of all services provided. Upholds high standards of honesty, ethics and integrity.
Information Officer
Responsible to: Reporting to the Development Manager on a day-to-day basis. Purpose of the job: The provision of information, advice and advocacy services to members of the public and assisting the Development Manager in the work of the information service. Main Duties: Full terms and conditions are contained in a Staff Handbook, which is issued with and forms part of the Employee Contract at CIS.
Information Officer
Responsible to Reporting to the Development Manager on a day-to-day basis. Purpose of the job The provision of information, advice and advocacy services to members of the public and assisting the Development Manager in the work of the information service. Main Duties Full terms and conditions are contained in a Staff Handbook, which is issued with and forms part of the Employee Contract at CIS.
Human Resources Generalist
We are seeking a proactive and professional HR Generalist to support our people and managers across all group companies. This role is based out of our head office in Mallow, Co. Cork. Purpose of the Role: The HR Generalist supports the effective delivery of HR services across EPS Group’s jurisdictions. The role provides guidance on employee relations, oversees core HR operations, ensures legislative compliance, and contributes to HR projects that enhance employee engagement, organizational capability, and operational efficiency. Key Responsibilities: Employee Relations & Performance Management We welcome speculative applications from individuals of all levels. If you are interested in working with us but are not sure if the role above is for you, please feel free to get in touch for an informal discussion about what we do and what you could bring to the team. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, please let our recruiting team know.
Administrative Assistant To Sector Manager
Qualifications and Particulars of Employment 1. Tenure of Employment Permanent Part-time [0.8WTE -56h per Fortnight] and pensionable 2. Probationary Period A probationary period of 11 months applies to this role 3. Qualifications and Experience a) Each candidate for the appointment must possess: (i) Have satisfactory experience as a Clerical Officer in the Corlann, HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 OR (ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish¹. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination OR (iii) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. OR (iv) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI) Note¹ Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational Programme The Leaving Certificate Applied Programme does not fulfil the eligibility criteria AND b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability and administrative ability), for the proper discharge of the office. c) Have good communication and interpersonal skills and an ability to deal with the public and work as part of a team. d) Have 3 years post qualification experience of working in an administrative / office environment and previous experience of working within the Medical/Health Service would be desirable. e) Have excellent organisational and co-ordination skills. f) Have ability to maintain a high level of confidentiality. g) Have commitment to teamwork. h) Have ability to be flexible and work on your own initiative. i) Have confidence, interested and enthusiastic and possess a friendly and positive approach to service users and staff. j) Have full driving licence which qualifies you to drive on Irish roads is essential 4. Remuneration: €36,109 - €55,463 including 1 LSI (1/2/26). Pro-rata if working part-time hours * Successful candidates are required to submit all documentary evidence outlining any relevant experience within 3 months of starting date. Failure to do so will mean that any incremental credit due now will only be paid from date of submission of documents. 5. Hours of work: 28 hours per week part-time hours – 56 hours per fortnight 6. Pension Scheme The Corlann Services Contributory Superannuation Scheme which is linked with the Nominated Health Agencies Superannuation Scheme or Single Public Service Pension Scheme (whichever is applicable) will apply to this appointment and the person appointed will enter the said Scheme as and from the date of taking up employment. 7. Health Each candidate for and any person holding the appointment must be free from any defect or disease which would render him/her unsuitable to hold the appointment, and must be in a state of health as would indicate a reasonable prospect of ability to render regular and efficient service. To satisfy this qualification, the successful candidate will be required to undergo a medical examination by a medical practitioner nominated by the employing authority 8. Duties The general duties of the appointment are as described in the attached Job Description. 9. Note re Canvassing Any attempt by candidates themselves or by any person(s) acting at their instigation directly or indirectly, by means of written communication or otherwise to canvass or otherwise influence in the candidate’s favour any member of the staff of Corlann South Serivces or person nominated to interview or examine applicants, will automatically disqualify the candidates for the position they are seeking. 10. Garda E-Vetting Clearance / Police Clearance Garda E-Vetting Clearance is a requirement for employment in the Corlann South Services. Police Clearance is also required for candidates who have lived abroad for over six months. 11. Annual Leave 26 days per annum. Pro-rata if working part-time hours. The annual leave is planned by prior arrangement with her/his Line Manager. 12. Notice At least one month’s notice, in writing, is required of intention to resign from the post during probationary period. Salary Scale €36,109 - €55,463 including 1 LSI (1/2/26). (Pro-rata if working part-time hours) ( The person appointed may be allowed to enter the scale above the minimum, depending on qualifications and experience ). ETHOS The core values of our services have always been the dignity and humanity of each person. How these are expressed has evolved over time with our greater understanding of the rights of all people with a disability, with the changing hopes and expectations of the individuals and families with whom we work, and with the growing expertise of all associated with our services. MISSION Corlann is an inclusive, progressive organisation committed to the people we support and their right to lead full and valued lives as equal citizens. Inspired by the ethos of the Brothers of Charity, we promote the values of dignity and respect for each person and we recognise the right of each person to fully participate in the cultural, spiritual and religious heritage to which they belong. VISSION Working together we seek to create supports and to shape communities where people we support are valued and equal citizens Person Specification The person appointed will be required to have an understanding and respect for working according to the mission and ethos of the Corlann Service. This requires a personal commitment to the vision expressed both in words and in style of working. The person appointed will be flexible, innovative and provide an efficient secretarial/administrative service. The role is characterised by providing a confidential and supportive environment in which the Manager may efficiently and effectively conduct the business of the area. QUALIFICATIONS, EXPERIENCE, SKILLS & ABILITIES The person appointed will be required to have an understanding and respect for working according to the Mission (see attached) and Ethos of the Corlann Service. This requires a personal commitment to the vision, expressed both in words and in style of working. General Statement of Duties and Responsibilities
