Jobs in Cork
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Costa Coffee requires a Store Manager for our store in Mallow, Cork. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Complex Complaint & Error Specialist, Dublin/limerick/naas
Complex Complaint & Error Specialist, Dublin/Limerick/Naas Apply now » Date: 7 May 2024 Location: Dublin/Limerick/Cork/Naas, IE, IE Company: Allied Irish Bank Role: Complex Complaint & Error Specialist Location: 106 O’Connell Street, Limerick, Central Park, Dublin/Time House Naas and 66 South Mall, Cork Hybrid working, which will include a blend of onsite and remote working. This role is being offered on a permanent, full-time basis. About the Role: In 2020, Customer Care and Group Conduct were brought together to form Customer Care & Outcomes (“CC&O”). Since then, CC&O have further centralised complaints from other areas to create a centre of excellence for complaints handling. Our focus of the new area is the delivery of fair customer outcomes while also meeting our regulatory responsibilities under the Consumer Protection Code and Consumer Protection Risk Assessment (“CPRA”). Key Responsibilities Include: What you will bring: Strong planning and prioritisation skills, particularly under pressure to meet team objectives. Team player who is also capable of working under own initiative, with evidence of being prepared to accept personal responsibility for actions. Customer focused individual, with proven experience in dealing with both internal and external customers at all levels. Experience dealing with or managing complex complaints. Experience in operational, technical/regulatory knowledge, combined with an empathetic and customer orientated approach. Minimum APA qualified or working towards full QFA qualification. This is an MCC role, so applicants who do not hold the appropriate qualifications cannot be considered. Life at AIB At AIB, we have a clear purpose - Empowering people to build a sustainable future. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. That goes for our employees too. We are building a culture that breaks the conventions of what our customer and employees expect of a bank. We are committed to offering our colleagues choice and flexibility in how we work and live. Our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. More details on our hybrid working arrangements and expected office attendance for your role will be provided to you during the recruitment process. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We celebrate diversity and believe in a culture of inclusion where all our employees can succeed. We welcome applications from people of diverse backgrounds and abilities. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie. If you feel you have what it takes, click apply and fill in the online application form. If you would like more information please contact the Talent Acquisition Team at careers@aib.ie By when? Closing date is 21 May 2024 Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Job Segment: Recruiting, Bank, Banking, Law, Human Resources, Finance, Legal, Customer Service Apply now »
