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Customer Service Specialist

McCabes PharmacyDublin

Our people make the difference.  Here at PHX Ireland, we strive to be a place for everyone - where each and every one of us can be our true, authentic selves, every single day. For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It’s the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don’t just embrace our differences – we celebrate them. Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are – and that’s something we are really proud of. Which is why we’ve summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive. Responsibilities Our Customer Service Specialist typically responds to customers via phone, e-mail and online chat. Your duties include obtaining and recording the details of customer enquiries, comments and complaints, as well as the actions taken to resolve any issues. You will also help to provide information about company products or services; assist with or cancel website orders; refer unresolved grievances to the proper company departmental specialist; and provide refunds, bill adjustments or exchanges. Being an effective Customer Service Specialist requires excellent communication skills, reading comprehension, sound writing skills and decision-making abilities. The capacity to think critically and be self-monitoring (making self-corrective improvements in performance, organization and time management) is also essential to this job. The technical skills needed to work in our customer service primarily involve computer usage. You will use a variety of company software packages to help manage our responses to enquiries and communication received. In addition there are additional duties to provide extra support and assistance to the Store and Online teams, which will help you develop additional experience and skills. Duties include About PHX Ireland & PHOENIX Group  PHX Ireland Group is Ireland’s leading fully integrated healthcare provider. We deliver health.  We are comprised of United Drug, Ireland’s leading pharmaceutical wholesaler and distributor; McCabes Pharmacy, Ireland’s leading community pharmacy chain; and TCP Homecare, innovators in clinical home nursing services and direct to patient delivery solutions. PHX Ireland Group employs over 1,800 people, operates 5 distribution centres and pharmacies nationwide, delivering over 85 million packs to Irish pharmacies and hospitals and serving 500,000 patients each year. By working together to provide these solutions, PHX Ireland can enable a sustainable healthcare system and support Irish Healthcare. PHX Ireland is part of the PHOENIX group, Europe’s leading healthcare provider. Headquartered in Mannheim, Germany, the PHOENIX group brings together more than 48,000 employees from 29 countries, includes 223 pharmaceutical distribution sites, and more than 3200 owned pharmacies and 17000 partner pharmacies. Every day, the PHOENIX group makes an important contribution to comprehensive and safe healthcare in Europe. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

1 day agoFull-timePermanent

Room Leader

Clear Day NurseriesGreendale, Dublin

Are you passionate about working with young children? Do you have a caring and patient nature? We’re looking for a Room Leader to join our vibrant team, where you’ll have the opportunity to make a real difference in the lives of children, all while enjoying a fantastic work-life balance. Our award-winning nursery, Greendale, is seeking a dedicated and enthusiastic Room Leader to join their team! This is a Full-time, Permanent position based in on Glengormley Nursery Greendale. Greendale is currently seeking a passionate and committed Room Leader to join our vibrant team. This is a permanent, full-time role offering 36 hours per week, worked across four days on a rotating schedule between 7:00am and 6:00pm. As a Room Leader, you’ll play a key role in supporting and guiding your team to deliver exceptional care and learning experiences for the children in your room. Key Responsibilities: Lead and support your designated room team with a fair, consistent, and positive approach. Help implement engaging and age-appropriate programmes for the children. Contribute to and oversee observations, planning, and the development of individual education and care plans. Ensure a safe, hygienic, and welcoming environment for all children. Maintain strong communication with parents, carers, and external professionals. Participate actively in team meetings and contribute to a collaborative work environment. Carry out additional duties as requested by management. Essential Criteria: NVQ Level 3 in Childcare (or currently working towards completion). Proven experience in a day nursery or childcare setting. Demonstrated experience in leading or supervising a team. Excellent communication and interpersonal skills. Dependable, punctual, and physically capable of meeting the demands of the role. Patient, enthusiastic, and committed to creating a positive learning atmosphere. If you’re looking for a rewarding career in early years education, with a great balance between work and life, we’d love to hear from you! Apply today and start your journey with us. * ​​​​​​​Must be aged 18 or over at the time of application

2 days agoFull-timePermanent

Room Leader

Clear Day NurseriesGreendale, Dublin

Are you passionate about working with young children? Do you have a caring and patient nature? We’re looking for a Room Leader to join our vibrant team, where you’ll have the opportunity to make a real difference in the lives of children, all while enjoying a fantastic work-life balance. Our award-winning nursery, Greendale, is seeking a dedicated and enthusiastic Room Leader to join their team! This is a Full-time, Permanent position based in on Glengormley Nursery Greendale. Greendale is currently seeking a passionate and committed Room Leader to join our vibrant team. This is a permanent, full-time role offering 36 hours per week, worked across four days on a rotating schedule between 7:00am and 6:00pm. As a Room Leader, you’ll play a key role in supporting and guiding your team to deliver exceptional care and learning experiences for the children in your room. Key Responsibilities: Lead and support your designated room team with a fair, consistent, and positive approach. Help implement engaging and age-appropriate programmes for the children. Contribute to and oversee observations, planning, and the development of individual education and care plans. Ensure a safe, hygienic, and welcoming environment for all children. Maintain strong communication with parents, carers, and external professionals. Participate actively in team meetings and contribute to a collaborative work environment. Carry out additional duties as requested by management. Essential Criteria: NVQ Level 3 in Childcare (or currently working towards completion). Proven experience in a day nursery or childcare setting. Demonstrated experience in leading or supervising a team. Excellent communication and interpersonal skills. Dependable, punctual, and physically capable of meeting the demands of the role. Patient, enthusiastic, and committed to creating a positive learning atmosphere. If you’re looking for a rewarding career in early years education, with a great balance between work and life, we’d love to hear from you! Apply today and start your journey with us. * ​​​​​​​Must be aged 18 or over at the time of application

2 days agoFull-timePermanent

DML-- - Head Of Service, Planning And Performance

HSE and MidlandsDublin

Head of Service, Planning and Performance – HSE Dublin and Midlands Region The HSE has a blended working policy, and the Regional Director of Finance will consider flexibility around location, subject to regular availability for regional and national meetings as the role demands. There is currently one permanent whole-time vacancy available within the Dublin and Midlands Region. A panel may be formed as a result of this campaign from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. ***Please note we do not accept CV's for this post- completed application forms only*** Informal Enquiries: Regional Director of Finance – Joseph Campbell Email: Joseph.Campbell2@hse.ie HR Point of Contact: DML is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: Elizabeth Kidd HR Recruitment Officer HSE Dublin and Midlands Email: Elizabeth.kidd@hse.ie Tel: 087 3379265 Purpose of the Post The primary purpose of the Head of Service, Planning and Performancel role is to support the delivery of integrated financial and management reporting as well as contributing to the overall mission, vision, values and strategy of the Health Region and wider HSE. • To ensure the highest standard of financial processes, business intelligence, reporting and support for compliance with best practice in terms of financial matters. This will involve full use of IFMS and fully exploiting opportunities to make use of National Financial Shared Services and National Procurement. • To ensure meaningful and timely analysis and interpretation of regional financial result to support the delivery of high quality integrated health and social care services. • To progress financial challenges to resolution, ensuring performance metrics and KPIs are achieved. • To work with the Regional Director of Finance, IHA Managers and the regional finance teams to provide regional financial input to the National Service Plan. Eligibility Criteria Candidates must have at the latest date of application: • Hold a professional accountancy qualification and be a member of a recognised or prescribed accountancy body such as ACCA, CPA, ACMA, CIMA, ACA or an equivalent accountancy body in another jurisdiction for a minimum of 10 years • Significant experience in a senior management role in finance in a large complex environment to include a minimum of 5 years, at senior leadership level, in financial management and planning in a healthcare setting with multiple stakeholders • A significant track record of achievement in a performance driven organisation. • Significant experience of working collaboratively and cross functionally within a complex working environment with multiple internal and external stakeholders, as relevant to the role • Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character

3 days agoPart-timePermanent

Basic/staff Psychologist Post, Adult Services

St Michaels HouseDublin

Basic/Staff Grade Psychologist Post Adult Services St. Michael’s House is a community-based voluntary organisation which provides facilities and services to over 1,900 adults and children with intellectual disabilities and their families in the greater Dublin area. Psychologists in our Adult services work in multi-disciplinary teams to support our service-users, their families and frontline staff. The Psychology department is a dynamic group of mainly clinical psychologists with a variety of specialisms in the intellectual disability field. We offer supportive supervision, encourage research and service evaluation, maintain strong links with University training courses and value continuing professional development. A Vacancy exists for 1 Full Time, Permanent Post for a Basic/Staff Grade Psychologist in Adult Services based primarily in the Ballymun clinic. Applicants must have: Closing Date for receipt of applications is: 5pm, Friday, May 16th Only candidates shortlisted for interview will be contacted and remember to include a valid email address and mobile phone number as this is the way you will be contacted to attend an interview. Candidates should note that canvassing will disqualify. St. Michael’s House is an Equal Opportunities Employer.

4 days agoFull-timePermanent

Social Care Worker, Northbrook Day Service

St Michaels HouseDublin

Social Care Worker - Northbrook Day Service Salary Scale: Successful candidates will be paid in line with HSE revised consolidated October 2024 Social Care Worker pay scale point 1: €39,951 – point 14: €56,089 per annum (based on working a 39-hour week). Should you have no prior public sector experience you will be placed on point 1 of the pay-scale above. To Apply: Upload a CV and cover letter to complete your application. Closing Date: 16th of May 2025 at 5pm. Shortlisting will happen and candidates who meet criteria will then be notified of an interview date. Only candidates shortlisted for interview will be contacted, include a valid email address on application. Job offer is subject to approval under the process of funded posts in Disability Services in the HSE and Section 38 Agencies. St. Michael’s House is an equal opportunities employer.

5 days agoFull-timePermanent

Children Service Manager

Enable IrelandDublin

Childrens Services Manager Dublin South City & Wicklow Job Opportunity Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland and is named as one of Ireland's Irish Independent 150 Best Employers 2024 . Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are seeking a highly motivated, skilled and experienced Childrens Services Manager to manage and co-ordinate the delivery of children’s services in RHA Dublin South East which includes, Dublin South and Wicklow. Contract Type: Permanent Contract Hours: 35 hours per week Salary Scale: The current salary scale for this post is €74,943 to €91,845 pro rata per annum. Annual Leave Entitlement : Annual leave entitlement is 35 days pro rata per annum and proportionately less for less than 12 months service. Overview of the Post: To manage and co-ordinate the delivery of a range of services (existing and planned) to children and families in the designated area, in line with identified needs and aligned to Enable Ireland’s Strategic Plan, HSE Service Plan and National Policies for Children’s Disability Services. Services include CDNT’s, residential and community-based respite and preschool services. The successful candidate will have Essential Criteria: · Recognised third level qualification in health or social care relevant to the post. · 5 years’ post qualification experience including experience working in Children’s disability services. · 3 years’ previous experience in service management commensurate with this role (at similar grade or similar responsibility level) · Experience of ensuring clinical governance and providing clinical leadership within services. · Experience of managing and working collaboratively with multiple internal and external stakeholders. · Experience of service evaluation and capacity to develop strategy for ongoing continuous self-assessment in line with HSE and HIQA requirements. Desirable Criteria · Management qualification · Qualification specific to the Disability Sector · Previous experience managing interdisciplinary teams · Previous experience working in a HIQA regulated environment and with CDNT’s · Experience of managing/leading teams in respite and community-based services. · Previous experience working with clinical teams and managing clinical teams of mixed disciplines Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: · Excellent internal and external training opportunities · Generous annual leave entitlements · Flexible Working · Long service reward scheme · Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Wellbeing benefits · Pension For a full list of our benefits & conditions, please click here: We want to hear from you if you have a passion for working with our organisation and have the relevant experience/skills required for the role. This postholder may be based in either, Sandymount or Wicklow and will have an onsite presence at all locations on a regular basis. What now? To apply, please download the Job Description and Person Specification for your information and complete the online application form. CVs will not be accepted. Closing date for applications: 12.00 noon, Thursday May 8th, 2025. Interviews: – The week of May 19th, 2025. Informal enquiries can be made to Mary Fox at email: nationaldirectorate@enableireland.ie A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. · The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. · Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. · Applications are invited from suitably qualified applicants from all sections of the community. · The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. · Please review Enable Ireland’s Rezoomo Privacy Policy here: https://enableireland.ie/resources/publications/rezoomo-privacy-policy · Please review the Enable Ireland’s External Data Protection Notice available at https://www.enableireland.ie/privacy-policy for details on how Enable Ireland processes applicant’s personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy

16 days agoPermanent

Phlebotomist

RandoxDublin

Phlebotomist – Dublin – 25/PBGF Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an opportunity for a Phlebotomist within the Randox Health clinic in Dublin city centre.  For this position, you must be vaccinated against Hepatitis B or be able to get it following a successful interview. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced background check: Garda Vetting. What does the Randox Health team do?  At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.  Location : 10 Suffolk Street, Dublin D02 X854 Contract Offered : Full time, Permanent. Working Hours / Shifts : 5 days per week, between Monday and Saturday. Exact hours are 7.40am to 4.20pm on a Monday and Saturday and 6.40am to 3.20pm, Tuesday to Friday.  What does the Phlebotomist role involve? This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities: • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS). • Demonstrate sensitive communication to ensure client understanding and consent. • Maintain accurate records in PIS, uploading all relevant documentation. • Represent the company professionally at offsite events and appointments. • Engage in upselling and cross-selling at our private health clinic. • Proactively drive sales and exceed targets. • Complete company forms, specimen labelling, and laboratory test order forms accurately. • Demonstrate high IT literacy to manager various software systems and daily tasks. Essential criteria: • Previous phlebotomy experience  • Phlebotomy certificate of competence  • Flexibility with working hours, as required by the business inclusive of evenings and weekends. • Exemplary customer service skills and experience. • Ability to manage existing clientele and generate new clientele at the same time. • High level of IT literacy. Desirable criteria: • Experience in a private healthcare setting. • Proficiency in the use of Microsoft packages. • Confidence and experience working internal / external events. • Sales / Retail experience. • Valid driving license

18 days agoFull-timePermanent
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