Customer Service jobs in Ireland
Sort by: relevance | dateCustomer Services Assistant
JOB PURPOSE To provide a quality, courteous and professional customer service provision for the efficient and effective operation of the Customer Services function. MAIN DUTIES AND RESPONSIBILITIES Customer Services All staff at Principal Lecturer Level and above (including equivalent staff on NJC Terms & Conditions, Band 6 and above) are required to participate in day, evening and holiday cover rotas as required. All staff are required to contribute to a healthy and safe working environment and to adhere to all health and safety regulations and College policies. All staff has a responsibility for ensuring that risks are managed at College, team and individual level. This process will include the assessment and effective control of all acceptable risk situations. All budget holders will be responsible for ensuring the delivery of a balanced budget across their area of responsibility, including the delivery of any agreed cost improvement programmes. Staff will be expected to participate in staff training and development activities to update and enhance their own knowledge, skills and professional competence needed to fulfil the role effectively. Please note that a waiting list may be created from this post from which further appointments may be made should the same or a similar post arise within six months of the interview date. Please note such posts may be based at any College Campus. Customer Services Assistant Essential Assessment Criteria Hold 5 GCSEs (Grades A–C) or equivalent which must include English Language and Mathematics AND 1 year’s administrative / customer services experience OR Hold an NVQ Level 2 in Administration or Customer Service or related subject area AND GCSE English Language and Mathematics (Grades A–C) or equivalent AND 1 year’s administrative / customer services experience Demonstrate clear evidence and competence in producing a variety of documents using the Microsoft Office applications including MS Word, MS Excel and MS Outlook. Excellent written and oral communication skills Desirable Assessment Criteria OCR Word Processing Stage II (Parts 1 and 2) OR ECDL or equivalent
Business Manager, Cancer Services
Grade VII Business Manager, Cancer Services Grade Code 0582 Remuneration The salary scale for this post is: €59,419 €60,870 €62,566 €64,268 €65,976 €67,501 €69,054 €70,566 €72,067 €74,650 €77,243 LSIs Location of Post There is currently one post available in the Grade VII Business Manager, Cancer Services HSE Mid-West, University Hospital Limerick The currents vacancies available are permanent and specific purpose, whole-time. A panel may be formed as a result of this campaign for Grade VII Business Manager, Cancer Services from which current and future, permanent and specified purpose vacancies of full time may be filled. Informal Enquiries Breda Duggan General Manager, Cancer Services Breda.duggan@hse.ie Recruitment Enquiries UHLRecruitment@hse.ie
Clinical Nurse Specialist In Positive Behaviour Support
BROTHERS OF CHARITY SERIVCES IRELAND LIMERICK REGION Applications are invited for the following position: Clinical Nurse Specialist (CNS) in Positive Behaviour Support (PBS) For Adults with Intellectual Disability (ID) Grade Code 2627. Permanent Full-time Post (75/75) Eligibility Criteria : Persons applying for this must have at the latest date for receipt of completed applications for the post: Essential: Informal inquiries to Margaret Freeney, CNS Team Leader, Behaviour Support Team, 087 178 6510, margaretfreeney@bocsi.ie Closing date for receipt of completed application forms is 5pm on Sunday 10th August 2025 Short listing of applications may apply. Canvassing will disqualify. Panels may be formed as a result of the interview process for any future permanent, fixed term or specified purpose contracts. The Brothers of Charity Services Ireland, Limerick Region, is an Equal Opportunities Employer
Senior Community Facilitator
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION 3 X PERMANENT PART-TIME SENIOR COMMUNITY FACILITATORS POST 1: ATHLONE/ROSCOMMON ADULT SERVICES (Athlone, Kilteevan, Roscommon Town) POST 2 & 3: ROSCOMMON TOWN SERVICES (Roscommon Town, Kilteevan, Athleague, Tremane/Rahara areas) JOB REF: 82244 A panel may be formed as a result of this process from which subsequent Senior Community Facilitator Appointments within the Athlone/Roscommon Services will be made over the next 6 months. Location: Post 1: Assignment to Athlone/Roscommon Adult Services. Post 2 & 3: Assignment to Roscommon Town Services. The Role: The Senior Community Facilitator has a pivotal role as the direct staff to support an individual with an Intellectual Disability and Autism. The successful candidate will be employed to support and empower the individual with all aspect of their daily living in line with their Personal Outcome Measures. The successful candidate must be flexible and willing to positively deliver the necessary supports required including Positive Behaviour Support plans. Qualifications/Experience/Skills: Working hours: Post 1 (Athlone/Roscommon Adult Services): 60 hours a fortnight rostered Monday to Friday. Contracted hours of work are liable to change from 8am to 8pm to meet the requirements of the programme. Future developments within the services may require that you are prepared to transfer to other work locations as the service needs demand. Post 2 & 3 (Roscommon Town Services): 60 hours a fortnight rostered Monday to Friday. Contracted hours of work are liable to change from 8am to 8pm to meet the requirements of the programme. Future developments within the services may require that you are prepared to transfer to other work locations as the service needs demand. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours and any changes in rostering in the future to provide a quality service delivery for each individual. Starting and finishing times will be as notified to you by the person in charge. Annual Leave: 22 days per annum (pro-rata for part-time). Remuneration: €40,120 x 8 increments - €50,778 (Max) per annum pro-rata (Department of Health Senior Instructor/Supervisor Grade as at 01/03/2025). LSI 1 €52,423 per annum pro-rata is paid after 3 years on the maximum of the scale. LSI 2 €54,163 per annum pro-rata is paid after a further 3 years. Tenure: Posts are permanent part-time and pensionable. Full Job Description attached Informal enquiries to: POST 1: Helen Hunt, Athlone/Roscommon Area Manager on 087-3485667 POST 2 & 3: Nollaig Lavin, Roscommon Town Area Manager 087-4130565 Closing date for receipt of completed application forms/CV’s online is 5pm on 15th July 2025 Interviews are proposed to take place on 24th July 2025 The Brothers of Charity Services Ireland is an equal opportunities employer
Social Care Leader / Designated Centre Administrator
BROTHERS OF CHARITY SERVICES IRELAND LIMERICK REGION Applications are invited for the following position: SOCIAL CARE LEADER / DESIGNATED CENTRE ADMINISTRATOR Permanent Full Time Post Location: Limerick Community Services Positions are available in Limerick city and county Candidates Should: · Minimum Level 8 Qualification in Social Care, Nursing, Social Work or other relevant discipline. · Demonstrate excellent verbal and written communication skills. · Have a strong working knowledge of HIQA standards and regulations · Demonstrate the ability to manage, motivate and supervise staff. · Have an understanding of and commitment to Personal Lifestyle Planning. · Be proactive and have the ability to work as part of a team. · Have excellent interpersonal skills and the ability to work on own initiative. · Excellent IT, administration, report writing and organisational skills. · Possess a full clean driving licence and own vehicle. · Be able to work evenings and weekend shifts. · Be prepared to be on call as required Desirable Criteria: · Working with budgets and accounts · Knowledge of spreadsheets and database · Have reasonable knowledge and appreciation of, residential needs, social/recreational issues and training programmes for adults with intellectual disabilities · A relevant qualification at minimum Level 6 in People Management · 1 to 3 years Management experience while not essential is desirable Closing date for receipt of completed application forms is Friday 11th July 2025 Short listing of applications may apply Canvassing will disqualify Panels may be formed as a result of the interview process. Candidates who are placed on a panel will be considered for subsequent vacancies, for a period of up to one year, for this grade. The Brothers of Charity Services Ireland, Limerick Region, is an Equal Opportunities Employer
Clinical Nurse Manager Day Services Oncology
Day Services Oncology - Sligo University Hospital There is currently one whole-time vacancy available in Day Services Oncology Sligo University Hospital which will be filled on a specified purpose basis. The successful candidate may be required to work in any service area within the vicinity as the need arises. The initial assignment will be in Day Services Oncology A panel may be formed as a result of this campaign for Sligo University Hospital from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled.
Mental Health Nurse
We are hiring in Kilrush, Co. Clare! Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. Role: Mental Health Nurse/Staff Nurse/Enhanced Nurse Contracts Available: Permanent Full-Time (75 hours per fortnight) Location: Kilrush, Co. Clare Essential: **Informal Enquiries to Mary Coghlan (Regional Manager): mary.coghlan@bocsi.ie Some of our benefits: · 24 days Annual Leave · Defined Benefit Pension Plan · Full Training provided · Career Progression · Sick Pay Benefits · Employee Assistance Programs Closing Date for Applications: 21st July 2025 The Brothers of Charity Services Ireland is an Equal Opportunities Employer INDC
Customer Service Advisor
Fexco Managed Services is seeking Customer Service Advisors to join our outsourcing division on a full-time, permanent basis. These roles offer the flexibility to work either fully onsite or in a hybrid arrangement, with 2–3 days per week in our Kerry office, located in Killorglin, Co. Kerry. About this Opportunity Looking to enter the world of Customer Service? Do you want to work in a positive, friendly and forward-thinking environment? Then Fexco is the company for you… We provide excellent training and on the job support in all areas of phone, email and some admin duties with the opportunity to progress and develop your career within Fexco. How you will spend your day with us By the way… About us Fexco is recognised as one of the world’s most established Fintech and outsourcing organizations Fexco is one of Ireland’s leading private companies, based in Killorglin, Co Kerry. Founded in 1981, it has grown to employ almost 1000 people in Ireland and 2300 worldwide. Fexco Managed Services is one of Ireland’s leading outsourced services providers, delivering a high-quality service to a range of Government and Commercial clients. At Fexco we believe in nurturing and inspiring our people and we provide professional and personal development training throughout your career. Due to continued growth there are always opportunities for progression across our extended business units. Is this you? If you have the passion to succeed in a growing and innovative organisation and have the desired background, we would like to hear from you now. Part of this recruitment process may include a video interview – details of which will be sent to you should we progress with your application.
Support Worker
Support Worker (Multiple Vacancies), Cahir, Co. Tipperary Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. Please apply to be in consideration for the following healthcare vacancies in Suir Services (see attached for further details): The role of a Support Worker Support Workers provide a key-working caring role for a group of People Supported by the Services. They are responsible for all aspects of personal care required during the day. This includes meals, personal hygiene and other related aspects of physical well-being. Secondly, a major focus of the Support Worker role is to assist and support People Supported by the Services with the development of their Individual Plans and achievement of associated outcomes. In addition, a critical component of this role is to support People Supported by the Services in community participation and integration. • Competitive Rates of Pay (€33,699- €46,984 pro-rata) • 22 days Annual Leave • Defined Benefit Pension Plan • Flexible Working Hours • Full Training provided • Career Progression • Sick Pay Benefits • Employee Assistance Programs Please see attached job description for further details including job requirements, duties, etc. Closing Date for receipt of completed Applications Forms/CVs online is 20th July 2025. The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Service Advisor
Your Skill Set Applicants must be able to demonstrate how they meet the following criteria: Essential:
