Jobs in Limerick
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ABOUT US Founded by British makeup artist, Charlotte Tilbury MBE, in 2013, Charlotte Tilbury Beauty revolutionised the face of the global beauty industry by de-coding makeup application for every person, at any age, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty, continues to break records across countries, channels, and categories. KNOW THE ROLE You act as the ultimate Charlotte Tilbury ambassador by leading and engaging your team with the unique Tilbury vision. You are a dynamic and inspirational Business Manager who is a true coach that helps develop the team to achieve all sales and operational targets. You demonstrate the ability to recruit and train #1 talent for expert artistry and never-ending Tilbury Theatre. You are flexible and a strong communicator that has the capability of guiding and supporting the team. You pride yourself on creating and driving magical customer experience by building genuine emotional connections. You think limitlessly, not only do you dare to dream it – you dare to do it. KNOW WHAT WE ARE LOOKING FOR · Weekly and Monthly productivity reporting to the Field Sales Manager · Driving sales success through motivation of the team to hit daily and monthly KPI targets · Leading a #1 team through daily briefs, performance 121 meetings, tilbury theatre eventing and general line management · Monthly rota scheduling, payroll budgeting and forecasting (responding to trading conditions) · Working and liaising with host store partners and senior stakeholders; ensuring brand compliance with policies and procedures · Monitor stock levels through managing sales, audits and counts, analysing all information available to provide proactive counsel to the Field Sales Manager on stock lines · People planning; ongoing talent management and succession planning of the team. · Acts with integrity when dealing with complex people matters, adhering to People policies and processes, seeking advice and guidance when necessary. · Owning the end-to-end recruitment process in your store, proactively sourcing exceptional talent and providing a magical candidate experience to all applicants · Identify the training needs of the team in collaboration with the Field Training Manager and provide feedback about advancement in opportunity areas · Drive and build your business KPI performance to achieve market leading results and maintain #1 ranking and #1 growth · Ensure the best customer experience is being delivered; embedding the magic service methodology, and building brand awareness by creating lasting emotional connections with customers · Own your counter metrics and unlock the steps that need to be taken to manage future risks and opportunities · Think limitlessly with your plan for the calendar year with consideration for New Product Launches, and activity/market impacts from the previous year of trade · Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success. · Adhere to health and safety guidance in the workplace · Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves · Naturally creative, seeking innovative ways to over perform and deliver · An entrepreneurial mindset, focusing on the ‘why?’ and taking risks to reach for ‘wow’ results · Assertive with energy and drive to succeed · Strong emotional intelligence and engaging personable skills that can be adapted to suit · Ability to build and maintain strong relationships with your team and stakeholders · Acts with integrity and isn’t reluctant to hold ownership KNOW WHAT IS IN IT FOR YOU · We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations · Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals · You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate. · Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. KNOW HOW WE WORK Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops : We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably : We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
Counter Manager
KNOW THE ROLE We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. KNOW WHAT WE'RE LOOKING FOR KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
