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Randox are a world leader in diagnostics for clinical healthcare, toxicology, and food security. Our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for an Events Administrator to join our events team at our HQ, based just outside of Crumlin. What do the events team do? The events team at Randox are responsible for organising and planning all Randox events. These events can range from smaller events such as sales exhibitions and roadshows and larger events such as our annual global sales conference and the Randox Grand National. Location : Office based at 55 Diamond Road, Crumlin, Co. Antrim, United Kingdom, BT29 4QY. Some travel to events may be required. Contract Offered : Full-time, Permanent Working Hours / Shifts : 8.40am to 5.20pm, Monday to Friday. What does this role involve? This role is responsible for providing general administrative and organisational assistance to the events team. The key duties of the role will include: • General administrative duties required by the events/marketing department. • Assisting in the organising of Randox events and exhibitions. • Provide essential admin support for events, scheduling, managing correspondence, preparing materials and maintaining records. • Research locations and venues for events and liaise with suppliers. • Reporting to and liaising with the Events Manager/Team Leader to discuss the progress of events. • Attendance if required at some external events to assist with set up and breakdown. • Producing detailed reports and current event spend when required. • Ensuring consistency of Randox branding in all customer communication tools. • Supporting the entire events team in the organisation of all events. Who can apply? Essential criteria: • Qualified to A-Level. • Confident in the use of Microsoft Office packages such as word, excel and outlook. • Strong organisational skills with string attention to detail. • Adaptability with strong problem solving skills. • Flexibility to attend potential events. • Full UK driving licence as the site is quite remote. • Currently have the right to work in the UK without visa sponsorship. Desirable: • Previous administration experience. • Bachelors degree in a Business or Marketing subject. • Experience dealing with external clients. • Experience is a customer service position.
Dispensary Assistant
Primary Purpose: The Dispensary Assistant will support the Pharmacy Manager with daily operations by providing customer service, handling products, maintaining accurate records, and ensuring the dispensary operates in compliance with all regulations. This role requires attention to detail, professionalism, and a strong focus on customer care and safety. Main Duties and Responsibilities Education GCSE Maths and English – Grades A-C Experience Experience in a retail outlet environment Applicants should be able to demonstrate numeracy and accuracy skills required for a retail environment Behavioral Competencies Applicants must be able to demonstrate attention to detail and accuracy as required for a role in a dispensary environment Excellent Communication and interpersonal skills , is open and approachable and encourages others to communicate openly Excellent organisational skills with the ability to multitask and work calmly and efficiently under pressure Experience working well within a team and is committed to achieving team goals and targets. Ability to handle confidential information discreetly and professionally. Flexibility with days and hours to meet the needs of the business.
HSEQ Advisor
MAIN PURPOSE OF THE ROLE: To support and assist the HSEQ Manager in delivering a comprehensive Health, Safety, Environmental & Quality service. KEY RESPONSIBILITIES: 1. To assist with the completion of HSEQ documentation and carry out risk assessments, COSHH assessments, Safe Systems of Work and Construction Phase Plans. 2. To carry out site inspections/audits and conduct accident/ incident investigations. 3. Complete company O&Ms to the highest of standard meeting project deadlines. 4. To assist with company IMS induction as and when required. 5. Conduct workshop inspections in line with legal requirements. 6. Assist with the issue and management of the internal audit plan and carry out audits as and when required. 7. To attend relevant internal and external meetings as and when required. 8. Provide relevant information for PQQ and tender submission. 9. Assist with the management of the fleet and the FORS standard. 10. To participate and support all Company initiatives with compliance of procedures and requirements for ISO9001, 14001 & 45001, FSC and Investors in People Standards. 11. Any other duties required for the effective operation of the post as deemed by Management. Qualifications · NEBOSH General Certificate in Occupational Health & Safety or NEBOSH Certificate in Construction Health & Safety. Experience · At least 1-year relevant experience in a similar role. Membership Skills · Good time management with the ability to organise and prioritise work to meet deadlines. · Ability to work on own initiative. · Proficient in Microsoft Office. · Effective communication skills at all levels. Other · As this role will involve travelling around our sites, a valid clean driving licence and access to a car is essential. · Willingness to travel to sites in Europe, UK. & Ireland.
Sales Support Executive
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Sales Support Executive to join our wider sales team, dealing mainly with inbound leads. Location: Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered: Full-time, Permanent. Working Hours / Shifts: 40 hours per week, Monday to Friday from 8.40am to 5.20pm. What does this role involve? As a Sales Support Executive within Randox Health, you will be responsible for supporting the generation of sales for our in-person clinics and home testing kits. Predominantly dealing with inbound queries, you will navigate and convert these inquiries into bookings for appropriate tests at our in-clinic locations or for at-home testing. In this varied role, there will also be an element of supporting our customer support team during peak periods. Some of the main duties of the role include: • Dealing with inbound customer queries and converting these to clinic appointments or at-home testing kits. • Responding to customer inquiries: Address incoming calls, emails, and messages promptly, providing accurate information about products, services, and promotions. • Order processing: Handle customer orders from initiation to fulfilment, ensuring accuracy and timely delivery. • Provide administrative and data support to the sales team, facilitating efficient sales processes. • Serve as a primary point of contact for customer inquiries, resolving issues promptly to maintain satisfaction. • Work closely with the wider sales team to strategise and coordinate sales efforts effectively. • Track existing sales orders and keep CRM up to date. • Support our customer support team when needed. Who can apply? Essential criteria: • Qualified to at least degree level or previous sales or marking experience. • Experience in dealing with customers, such as in retail or customer support. • Ability to build rapport with a diverse range of people. • Strong communication and interpersonal skills. • Teamwork skills and the ability to foster good working relationships. • Driven and self-motivated to hit and exceed targets. • Full UK driving licence and access to a car, as the site is quite remote. Desirable: • Experience with inbound sales or lead generation. • Previous sales, marketing, or administration experience. • Experience dealing with customers via phone. • Some understanding of a general sales cycle. How do I apply? Click Apply on the site of this advertisement. You will then submit your CV to Randox for review (quick and easy process). This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants.
Customer Support Advisor
Customer Support Advisor – (Job Ref: 26N/CSUP) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Customer Support Advisor at our HQ on the Diamond Road, just outside Crumlin. Location : 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered : Full-time, Permanent Working Hours / Shifts : 40 hours per week, alternating between 2 shift patterns. Shift 1 - Monday to Friday from 08.20 to 17.00. Shift 2 – Monday to Thursday from 08.20 to 18.00 and 08.20 to 12.30 on a Friday. What does this role involve? This role plays a vital role in promoting Randox Health services and enhancing client relationships. The main responsibilities of the role are: • Respond to customer enquiries promptly via phone, email, or live chat. • Troubleshoot customer issues related to orders, account status, and relevant concerns. • Deliver exceptional customer service by addressing queries effectively. • Provide essential support for clients whilst identifying potential sales opportunities. • Assist with sales by providing information about new and existing products. • Process payments. • Analyse customer queries and trends. • Perform assigned administrative duties. • Collaborate with other team members and internal departments. Who can apply? Essential criteria: • Excellent verbal and written communication skills. • Excellent customer service skills. • Currently have the right to work in the UK without visa sponsorship. • Full UK driving licence and access to a car, as the site is quite remote. Desirable: • Previous experience in a similar role. • Experience in a customer facing environment. • Experience working in a busy environment. • Experience dealing with customers via email and phone. • Previous sales experience. • Previous administration experience. • Experience operating different IT systems. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles. About Randox Health: For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, based in over 40 locations across the UK and Ireland. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available. At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare.
Strategic Account Manager
Strategic Account Manager (Pathology Services) - London– (Job Ref: 26/SAMR) Randox Health Pathology Services is transforming diagnostics for clinicians, hospitals, and health-tech providers across the UK. Through our digital ordering and results platform, nationwide sample collection network, centralised laboratory services, and integrated courier network, we deliver a complete diagnostics service to many clients nationwide. We have exciting new career opportunity for a Strategic Account Manager (Pathology Services) based at our offices in Fitzrovia, London. Location: Boston House, 36-38 Fitzroy Square, London, W1T 6EY. Contract Offered: Full-time, permanent Working Hours / Shifts: 40 hours per week contract. Monday to Friday (half day on Friday). What does this role involve? Due to continued growth, we are seeking to recruit a Strategic Account Manager to join our client support and account management team. Based at London office, the Account Manager will play a pivotal role in ensuring a high-quality, personalised experience for all clients — including private hospitals, clinics, and digital healthcare companies. The role combines relationship management, commercial development, and product expertise. Manage a portfolio of clinical accounts, acting as the primary point of contact for operational and commercial queries. This role is to support national B2B accounts for Randox Health and will involve the following responsibilities: How do I apply? Click Apply on the site you are seeing this advert on they will submit your CV to Randox for review. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.
Plumber
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 4 JOB PURPOSE: To contribute to the provision of a modern, professional and responsive service to support NIHE business delivery by all plumbing work in Housing Executive properties while upholding safety guidelines and complying with all applicable Codes and Regulations in line with our vision and values. REQUIREMENTS: 1. Have successfully completed an apprenticeship in Plumbing (either time served or skills based) APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
