Antrim jobs
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KEY PURPOSE OF JOB: As a member of the Tourism Development Team, the post holder will be required to: • Be at the forefront of customer services within the Visitor Information Centre, dealing with members of the public enquiries including the provision of literature, adding and editing digital content, information and advice, bookings, ticketing, guidance and retail sales. • The post holder will be required to strive to maintain the high-quality standards established within the award-winning Lisburn Visitor Information Centre, being a vital team player in visitor servicing to both visitors and locals to the Lisburn and Castlereagh City Council area. The post holder will be required to represent Council as required outside the city at trade fairs, exhibitions, meetings, seminars and conferences. • The post holder will deputise for the Visitor Information Centre Supervisor as required. KEY RESPONSIBILITIES Deal with visitor enquiries received by telephone, post, online or in person at the centre. Provide information, literature and advice using product knowledge as appropriate to promote the Lisburn and Castlereagh City Council area and Northern Ireland as a visitor destination. Provide an accommodation booking service. Maintain records and statistics of tourism activity for Tourism NI. Compile reports and update tourism databases, including interactive visitor information points, and upload, edit and manage visitor-facing content on visitlisburncastlereagh.com using the content management system. Provide weekly and monthly financial reports as required to the Visitor Experience Supervisor. Operate an automated cash register and credit card machine for the sale of retail goods, ticket sales and other retail financial transactions. Reconcile all monies received, prepare and make bank lodgements. Raise orders on the finance system and maintain all relevant information relating to purchases, including delivery notes and invoices. Maintain customer contact on invoice follow-up where required. Assist in the regular design and updating of literature relating to tourism in Lisburn and Castlereagh City Council and relevant consortiums. Procure all up-to-date publicity and promotional material from relevant sources for display in and distribution from the Visitor Information Centre, on social media, e-zines, monthly newsletters, retail marketing and promotions. Attend promotions, exhibitions, receptions and familiarisation trips, and coordinate staff familiarisation trips as required on behalf of the Council and Regional Tourism Organisations. Market the Visitor Information Centre and build new customer relations. Restock Lisburn and Castlereagh City Council Tourism Marketing Trailer. Provide, organise, host and welcome coach and visitor groups in Hillsborough with the Meet and Greet facility. Key holding: responsible for securing the building that houses the Visitor Information Centre, including opening, closing and operation of the alarm system. Complete retail and stock control duties. Continually review and monitor levels of stock of all retail goods, place orders, receive deliveries, report discrepancies, record stock on the Samstock system, price and display goods and carry out quarterly stock taking duties. Carry out fire tests, daily safety checks and other health and safety related duties. Ensure all health and safety legislation, relevant guidelines and Council health and safety policies and procedures are personally complied with in relation to the services and activities within the facility. Provide on-site staff training for seasonal, casual and temporary staff. Ensure compliance with Council policies and procedures and operate within the highest standards of management and personal behaviour, which reflect the core values and behaviours of the organisation. Promote equality of opportunity and access in service delivery and in the employment of staff through the mainstreaming of equality within the Council. Ensure the provision of high standards of customer care across all services provided by the unit, and promote and manage the service effectively, communicating in a way which enhances and promotes the public image and overall reputation of the Council. Develop and enhance working relationships with relevant partners and stakeholders to maximise corporate and community planning outcomes and to generate innovation in service delivery. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons. QUALIFICATIONS AND EXPERIENCE It is essential that applicants have a minimum of: 1.1 Five GCSE passes at Grade A–C or NVQ Level 2 or equivalent. 1.2 A minimum of two years’ experience in a customer service environment. Where applicants do not hold the qualifications as outlined in 1.1, they must demonstrate two GCSE passes at Grade A–C, or equivalent, and three years’ experience as outlined in 1.2. 1.3 A minimum of two years’ relevant experience in the tourism industry. Where applicants do not hold the qualifications at 1.1, they must demonstrate two GCSE passes at Grade A–C, or equivalent, and three years’ experience as outlined in 1.2. GENERAL 1.4 It is essential that applicants hold a full (i.e. not provisional) and current UK driving licence and have access to a car, or have access to a means of transport which would enable the applicant to carry out the duties of the post. Applies only to applicants who have a disability under the Disability Discrimination Act.
Customer Engagement Manager
Customer Engagement Manager Contract type: Permanent; Full-Time (37.5 hours per week) Salary Starting: Dependent on experience Performance Bonus: up to 25% of basic annual salary Cash Allowance: £6.3k PA or Company Car Ref: KE/26/01 The Vacancy This is a newly created role within our Business Development directorate. As well as offering an excellent remuneration and benefits package, this opportunity will play a pivotal part in our journey towards a lower carbon future, helping new and existing customers in meeting their sustainability ambitions and supporting the transportation of renewable gases through our network. The Role Reporting to the Director of Business Development, the Customer Engagement Manager is responsible for developing and delivering customer engagement strategies that improve satisfaction, trust, and the gas connection journey for customers within our gas network. The role ensures that customers and stakeholders receive timely, clear, and compliant communications, particularly during connections activity, interruptions, and emergency events within a regulated operating environment. The Customer Engagement Manager will be responsible for leading the customer-facing teams including Customer Services and Energy Advisors (Sales) with responsibility for performance management, objective-setting, employee engagement and development and the consistent delivery of performance, quality, and customer interactions. The workload and allocation of time within the role is envisaged as approximately 50% customer engagement strategy, 30% customer service leadership, and 20% Energy Advisor oversight, with a strong focus on continuous improvement and operational effectiveness. Acting as the “voice of the customer,” the postholder will work cross-functionally with Engineering, Marketing, and Regulation teams, using customer insight, complaints data and performance metrics to ensure a seamless connection journey, reduce complaints, improve transparency and reporting, strengthen safety messaging, and support regulatory and performance commitments. Essential Criteria
Scientist
R&D Scientist (Job Ref: 26N/RDSC) Randox are a world leader in diagnostics for clinical healthcare, toxicology, and food security. Our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for an R&D Scientist to join our Immunoassay Development team at our HQ, based just outside of Crumlin. Location : 61 Largy Road, Crumlin, Co Antrim, BT29 4RR. Contract Offered : Full-time, Permanent Working Hours / Shifts : 4x10 hour shifts, either 7am to 5.40pm or 8am to 6.40pm, Monday to Thursday. What does this role involve? This role will contribute to the development of new diagnostic products and the continued improvement of existing products. Key duties of the role include: • The meeting of targets on established R&D projects. • The familiarisation of current methods and technologies for a given project. • The detailed completion of reports demonstrating rigorous analysis of results. • Generation and upkeep of Design and Development Plans, Risk Management activities and Design Specifications. • The accurate completion of all experimental work associated with the development of diagnostic products from the initial assessment of reagents to the Verification and Validation of the product. • Transfer of the product to manufacturing in accordance with company procedures. • The operation and routine maintenance of various types of departmental equipment and analytical instruments • Development of clinical multiplexed biochip assays. Who can apply? Essential criteria : • Bachelors degree or higher in Biochemistry, Chemistry or a Life Science subject. • Demonstrable understanding of immunoassay principles. • Ability to work independently within the context of a multidisciplinary research team. • Possess excellent organisational and communication skills (written and oral). • Excellent analytical and problem solving skills. Desirable : • Previous experience of immunoassay principles/techniques. • PhD or equivalent experience in a relevant biomedical or life science subject. • Previous experience in clinical research. • Familiarity with a wide variety of laboratory instrumentation including automated systems. • Comprehensive data analysis skills. How do I apply? Click Apply on the site of this advertisement. You will then submit your CV to Randox for review. This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants.
Site Manager
WORKING HOURS: 52.5 hours per week which will normally be distributed between Monday to Friday 7.00am to 6.00pm. MAIN PURPOSE OF THE ROLE: The post holder will have responsibility for the management of various projects at client sites throughout UK, Ireland and Europe. The post holder will also be responsible for ensuring that each project is delivered to the highest quality finish in a cost effective manner and within agreed programme timeframes. KEY RESPONSIBILITIES: 1. Responsibility for the management of all works on the site to include employees and sub-contractors. 2. Programming of work schedules and ordering materials through the procurement team based in head office. 3. Preparation in readiness before project commencement. 4. Ensuring that all health & safety requirements are adhered to whilst maintaining a high standard of housekeeping by ensuring that all areas of the site are kept clean and tidy at all times. 5. Engagement in site meetings in conjunction with Contracts Managers. 6. To ensure compliance with company policies and procedures, Health and Safety legislation and site presentation is in line with company expectations. 7. Ensuring that all projects reach completion within customer deadlines with minimal snagging and that quality is kept to a high standard to exceed client expectation. 8. Ensuring client satisfaction and quality finish to improve on customer relationships gaining further works. 9. Provide a proactive and highly effective service to our clients. 10. Ensuring cost efficiency at all times. 11. Ensuring the appropriate and timely management and disposal of all waste from site. 12. Complete an up-to-date site diary for submission at the end of each contract. 13. Carry out tool box talks as and when required. 14. Carry out inductions and issue permits to work and ensure that all personnel are signed in and out of site through Chime & Sustain IQ at all times. 15. Effective communication with all relevant teams, both internal and external to include workshop, Quantity Surveyors, Contracts Managers, architects, designers, customers and suppliers in order to build relationships. 16. Carry out weekly reporting including programming, labour levels, requests for information, waste and delivery management. 17. A requirement to work such additional hours, to include night shift, from time to time as may be reasonable and necessary for the proper performance of their duties. 18. To participate and support all Company initiatives with compliance of procedures and requirements for ISO9001, 14001 & 45001, FSC and Investors in People Standards. 19. Any other duties required for the effective operation of the post as deemed by Management. Qualifications · NVQ Level 6 in Construction Management · Valid CSR card. Experience · Minimum 2 years’ experience in a Fit-Out environment. · A minimum 2 years management experience. Skills · Good time management with the ability to organise and prioritise work to meet deadlines. · Ability to work on own initiative and to set deadlines. · Excellent communication skills at all levels. · Management Skills. · Trustworthy and reliable. · Excellent customer service skills. Other · Travel weekly to sites throughout the UK, Ireland Europe, as and when required. · Flexibility to include weekend working when required.
Warehouse Operative
Warehouse Operative – Day Shift Pick Team (WOP27/01) Rate: £13.40 - £13.90 + Weekend Premium The successful candidates will work closely with all members of the Logistics Team to ensure the prompt despatch of customer orders. The role will involve lifting cases of product and working in a chilled environment. Responsibilities will include accurately locating and picking chilled food products to provide a high service level to the customer. You will also be responsible for receipt checking of inbound goods, checking and despatch of outbound goods, stock rotation and assisting with stock checks. Previous experience in a similar role in the food industry, knowledge of food product, storage and rotation and good general education would be beneficial. Hours of work are as per a shift rota. We are an Equal Opportunities Employer
Pension Administrators
We currently have permanent and temporary full time vacancies within our Pension Administration team. You will be working in a busy office environment and your role will involve the following: For this vacancy we are accepting CVs. You will be prompted at the Declaration section to upload a copy. Please read the attached documents which provide further information on the role and the essential criteria required. If using equivalent qualifications, you must state what they are and how they are equivalent. You will be asked to provide evidence of all qualifications should you be successful. Failure to do so will result in withdrawal of any offer of employment. NILGOSC is committed to an Equal Opportunities Policy and to appointing the best person for the job irrespective of religion, political opinion, gender, disability, racial group, age, marital status, sexual orientation or whether or not you have dependants. However, as employees with a disability and males are currently underrepresented in our workforce we would particularly welcome applicants from these groupings. All appointments will be made on merit.
Joiner
H&J Martin Ltd (part of the Lagan Specialist Contracting Group) is now recruiting for a Joiner Company: H&J Martin Limited – Facilities Management Job Type: Full Time, Permanent Location: Rosemount House, Belfast Our Business H&J Martin Limited are a Fit Out and Facilities Management company operating throughout the UK and Ireland. As part of the Lagan Specialist Contracting Group our mission is to provide Construction, Fit Out and Facilities Management solutions in an environment where people feel safe, secure and valued. Role Overview The candidate will work as part of the Mobile Maintenance Technician Team responding to client call outs throughout Northern Ireland. They will be responsible for undertaking various planned maintenance and reactive tasks and providing excellent services to our high-profile customers. *Please see attached document for full Job Description The closing date for completed applications is Thursday 30th April 2026 at 12noon. LAGAN SPECIALIST CONTRACTING GROUP ARE AN EQUAL OPPORTUNITIES EMPLOYER
Credit Control Administrator
Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have a new opportunity within our finance team for a Credit Control Administrator. What does our Finance team do? We manage all aspects of finance from invoicing customers, receiving payments, processing supplier invoices and allocating payments. Location : Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered : Full-time, Permanent. We can also consider part time applicants. Working Hours / Shifts : 8.40am to 5.20pm, Monday to Friday, or longer days Monday to Thursday with half day on Friday. What does this role involve? This role is responsible for the processing of customer receipts and credit control. Other duties of the role include: • Issuing invoices. • Customer calls for payments/credit control. • Customer statements. • Bank reconciliations. • Processing of receipts on Sage. • Issuing of credit notes from Sage. • Handling customer queries. • Liaising with logistics and sales teams concerning shipments and orders. • Dealing with the bank regarding export documentation. • Other day to day administration tasks. Who can apply? Essential criteria : • GCSE or equivalent in English language and maths. • Proficient in the use of Microsoft packages such as excel, outlook and word. • Good English communication skills, both written and verbal. • Currently hold the right to work in the United Kingdom. Desirable: • Administration experience in a similar role. • Previous experience in a finance environment. • Previous experience working to deadlines. • Good telephone manner. • Experience with SAP, Sage 500 or Sage X3. How to Apply Click Apply on the site of this advertisement. You will then submit your CV to Randox for review (fast process). This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants About Randox: An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories was the heartbeat of the UK’s National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK’s National Testing Programme and private clients alike. Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment and skill of our workforce, which continue to grow exponentially.
Care Worker
Are you a caring individual with a desire to help elderly and vulnerable people in your community? Are you are seeking a challenging yet rewarding career with career development and advancement opportunities? Come join our team! We currently have opportunities for Full and Part-Time Care Workers in Larne, Whitehead, Carrick, Newtownabbey, Ballyclare, Antrim, Cookstown, Draperstown, North Belfast, Newry and the surrounding areas. No previous experience is required as full training will be provided. We offer Permanent contracts, with flexibility to suit your personal circumstances, paid Access NI, free uniform, pension scheme, Refer a Friend Scheme and 24 hour On-Call support. We also have opportunities for Respite Sits in a range of areas. Is this the career for you, or perhaps a second job to supplement your income? You can find out further information and apply online at www.extra-care.org
Applications Administrator
Applications Administrator – (Job Ref: 26N/APAD) Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have a new opportunity for an Applications Administrator , within our Applications/Technical Support Team. What does the Technical Support team do? Our technical support team sits within our customer services department and supports a large network of both internal and external customers. With expertise on Randox’s range of quality control material, reagents and clinical chemistry analysers, along with bespoke interlaboratory data management software, the team is the front line of aid for our end users globally. Location : 30 Randalstown Road, Antrim, BT41 4LF. Contract Offered : Full-time, Permanent. Working Hours / Shifts : 8am to 5.40pm, Monday to Thursday and 8am to 12.10pm on a Friday. What does this role involve? This role is responsible for the day to day administration within the Applications Department. Full training will be provided on what we do within the department. Key duties of the role include: • The preparation and updating of Instructions For Use (IFU) and Instructions for Specific Applications (ISA) documents in accordance to company procedures. • Responding to requests for IFU and ISA documents. • Updating IFU translations in line with the English IFU in accordance to company procedures. • Updating Randox staff and distributors with any new/revised IFU or ISA documents. • Printing Instrument Manuals for Randox staff. • Preparation of Quality Control Serum sheets in accordance to company procedures. • Preparation of batch files for different products. • General administrative duties within the Applications Department. Who can apply? Essential criteria: • GCSE or equivalent in English language and Maths. • Proficient in the use of Microsoft packages such as Excel, Outlook and Word. • Strong English communication skills, both written and verbal. • Strong organisational skills and attention to detail. • Currently hold the right to work in the United Kingdom, without visa sponsorship. Desirable: • Previous experience in an administration role. • Previous experience working to deadlines. How to Apply Click Apply on the site of this advertisement. You will then submit your CV to Randox for review (fast process). This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants
