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Bondelivery specialise in the secure storage and transportation of goods to a wide variety of high profile customers throughout Ireland. We have the following permanent vacancies in our Nutts Corner Depot. We require enthusiastic self-starters to carry out locating goods, picking and packing, sortation, despatch duties, location management and stock check functions. Also to carry out general warehouse duties. MORNING SHIFT – starts at 6:00am to 6:30pm EVENING SHIFT – starts at 12:00noon to 12:30am NIGHT SHIFT – starts at 5:30pm to 6:00am Hours to coincide with: Work pattern - 4 SHIFTS ON / 4 SHIFTS OFF plus overtime as required MORNING & EVENING SHIFTS starting on: £12.21 or experienced rate £12.46 per hour gross (21 years & over) or starting on: £10.75 per hour gross (under 21 years) NIGHT SHIFT starting on: £12.40 or experienced rate £12.88 per hour gross (21 years & over) or starting on: £11.00 per hour gross(under 21 years) overtime as required paid in addition to above Holiday pay paid on overtime hours, Company Uniform provided Essential skills for role: High quality organisational skills and able to use own initiative Ability to work under pressure effectively in a team Ability to work flexible shift patterns and working hours Desirable skills for role: Previous retail experience Previous experience in a fast moving warehouse environment Previous experience using hand-held terminals/scanners (although training will be provided)
Warehouse Operative
Bondelivery specialise in the secure storage and transportation of goods to a wide variety of high profile customers throughout Ireland and providing high quality service to a major UK parcels network. We have the following permanent vacancies in the Main Warehouse of our Nutts Corner Depot. We require enthusiastic self-starters to carry out parcel sorting duties and to ensure that deliveries/returns are loaded/unloaded and assembled correctly according to client specification. Also to carry out a variety of general warehousing duties. Sunday to Friday - 5 days out of 6 days per week - 10:30am to 7:00pm OR 12:00noon to 8:30pm plus overtime as required (start/finish times may fluctuate in line with operational needs) SALARY: £10.75 per hour gross (under 21 years) £12.21 per hour gross (21 years and over) approx. Rising to: £12.46 per hour gross (21 years and over) approx overtime as required paid in addition to above Holiday pay paid on overtime hours, Company Uniform provided Essential skills for role: Experience working in a fast moving warehouse environment Good numerical, literacy and accuracy skills Good English communication and listening skills Ability to work flexible shift patterns and working hours including weekends and statutory holidays Desirable skills for role: Previous experience loading/off loading vehicles Previous experience using hand-held terminals/scanners (although training will be provided) Counterbalance FLT Certificate and recent experience Computer Literacy Skills BONDELIVERY APPLICATION FORM MUST BE COMPLETED ON OUR WEBSITE AT www.bondelivery.com to be considered for the above position.
Team Leader
Location: Copelands, 97 Donaghadee Road, Millisle, BT22 2BZ Salary: £28,566.408 per annum (based on 39 hours per week) OR £19,044.272 per annum (based on 26 hours per week) Contract: Permanent Work hours: 13 hour shifts over a 7-day rota (3 shifts per week OR 2 shifts per week) Please note we do not offer sponsorship for these roles. Belfast Central Mission (BCM) is an award-winning leading charity with social care projects and social enterprises across Northern Ireland. With over 300 staff and volunteers delivering services across Northern Ireland to support people at their point of need. Copelands is Belfast Central Mission’s flagship project, providing market leading care for Northern Ireland. It encompasses everything needed to create a genuine home from home where residents can enjoy a fulfilling life. Copelands comprises of six households, each with 10 residents. Each household has its own front door, kitchen and living area as well as access to a communal outdoor area. The home has been designed with the differing cognitive, social, and physical abilities of the residents in mind. Our aim is to provide the best possible care to frail older people, including those living with dementia. We promote the use of familiar and recognisable surroundings and activities to stimulate residents’ memories. Visual clues throughout the design help residents with recollection to avoid confusion and increased anxiety. Additionally, it creates opportunities for staff and residents to interact more easily in activities of daily living Your new role You will support the management team with daily operations, managing and mentoring staff, and the provision of individual care to residents. You will ensure compliance with health and safety regulations and act as a liaison between staff, residents, and families, addressing concerns and facilitating effective communication. You will be responsible for ensuring high quality care is being delivered whilst monitoring resource allocation, schedules, and upholding the care home's standards and policies. In the absence of the management team, the team leader will act as the responsible person on shift. What we can offer you Please see attached job description and specification for further details We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Warehouse Operative
The successful candidates will work closely with all members of the Logistics Team to ensure the prompt despatch of customer orders. The role will involve lifting cases of product and working in a chilled environment. Responsibilities will include accurately locating and picking chilled food products to provide a high service level to the customer. You will also be responsible for receipt checking of inbound goods, checking and despatch of outbound goods, stock rotation and assisting with stock checks. Previous experience in a similar role in the food industry, knowledge of food product, storage and rotation and good general education would be beneficial. Hours of work are as per a shift rota. We are an Equal Opportunities Employer
Technician In Hospitality And Catering
Technician in Hospitality and Catering (full time, permanent post) ABOUT US We take great pride in Inspiring. Transforming. Enriching lives. Each member of staff has an important role to play in ensuring that our students and business clients get the very best of quality education. Our working environment is a dynamic, challenging and rewarding one. We need the best talent to help us become a world leader. As well as a challenging role which will add value to your CV you will get an attractive renumeration package, access to professional development opportunities and the chance to work with some of the best in the education sector. We currently have a vacancy for a Technician In Hospitality and Catering. JOB PURPOSE To provide technical support to the Hospitality & Catering section (including both curriculum and corporate catering), assist with supervision of hospitality and catering students during practical learning situations and co-ordinate the purchase, distribution, storage and sales of all catering supplies. Control the delivery of the Food Safety Management Plan in line with current legislative requirements. For further information on the main duties and responsibilities of this role, please see attached Job Description.
Technician In Beauty Therapy And Hairdressing
Technician in Beauty Therapy & Hairdressing (7 hours per week, Permanent post) ABOUT US We take great pride in Inspiring. Transforming. Enriching lives. Each member of staff has an important role to play in ensuring that our students and business clients get the very best of quality education. Our working environment is a dynamic, challenging and rewarding one. We need the best talent to help us become a world leader. As well as a challenging role which will add value to your CV you will get an attractive renumeration package, access to professional development opportunities and the chance to work with some of the best in the education sector. We currently have a vacancy for a Technician In Beauty Therapy & Hairdressing. JOB PURPOSE Reporting to the Head of School the post-holder will be responsible for providing technical support and assistance to lecturers/courses in the relevant curriculum areas. For further information on the main duties and responsibilities of this role, please see attached Job Description.
Early Years Assistant
MAIN TASK: The role of the Developmental programme for 2 – 3 Year Olds Assistant incorporating Little Stars Programme will be to deliver quality early year’s services to support the delivery of the Sure Start programme within Lisburn Sure Start. The successful candidate will work alongside an established team ensuring that a welcoming, safe and child centred environment if offered to the children. SPECIFIC TASKS: • To implement a child-centred and welcoming environment. • To ensure a safe, stimulating and varied programme of play and learning opportunities are provided for the children within the Developmental Programme for 2 – 3 Year Olds / Little Stars programme, suitable to the child’s age and stage of development. • To ensure planning occurs to meets children’s individual needs that takes into account children’s abilities, interests, language and cultural backgrounds, reviewed as necessary and to ensure ongoing creative evaluation of the programme (s). • To work with the team ensuring that the environment is organised both inside and outside to ensure that resources and equipment are available, compliant and appropriate to meet the needs of the individual children. • To develop and deliver the Developmental Programme for 2 – 3 Year Olds / Little Stars programme as outlined in the Lisburn Sure Start yearly business plan that provide a purposeful, stimulating environment rich in learning opportunities, both indoors and outdoors. • To establish effective and empowering relationships with parents enabling them to develop their children’s maximum potential. To develop and deliver the programme ensuring that it promotes and actively encourage parents to play alongside their child / children. Whilst offering developmentally appropriate play and development opportunities for the child and their parent / carer. • To provide support for all children’s emotional and social needs by promoting positive behaviour through role modelling and work performance. • Maintain up to date knowledge of all Bryson Pathways and Lisburn Sure Start Projects policies and procedures affecting children. • To open, maintain and accurately record as required by the job role and ensure compliance to good record management and information systems. • To take part in local events to promote the work of the Lisburn Sure Start and to contribute to the development and preparation of promotional materials, where necessary. • To promote the importance of early learning, play and development for children under the age of four across the Lisburn Sure Start area. • Successful candidate who will be working in registered settings will be required to consent to the Trust’s Early Years Service vetting and approval as required by the Children (NI) Order 1995 prior to the offer of employment being confirmed. There are a number of standard duties and responsibilities that all employees irrespective of their role and level of seniority within Bryson Pathways are expected to be familiar with and adhere to: • To participate in all relevant training when required • To prepare for and participate in Annual Performance Reviews • To observe all relevant Health & Safety rules and regulations • To carry out any other relevant tasks, which may from time-to-time, be required • To promote and comply with Bryson Pathways policies on diversity and equality both in the delivery of services and treatment of others • To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity and in accordance with the provisions of the Data Protection Act and amendments • To comply with Bryson Pathways protocols on the appropriate use of telephone, e-mail and internet facilities • To comply with the principles of risk management in relation to individual and corporate responsibilities • To observe and adhere to all Bryson Pathways Policies & Procedures This job description is a broad picture of the post at the date of preparation. It is not exhaustive and as such, the post holder will be expected to be flexible. It is recognised that jobs change and evolve over time and any necessary changes will be discussed with the post holder. Salary: £13,234.23 per year
Community Engagement Manager
Salary: PO3 SCP 33-36 £42,708 - £45,718 per annum Hours: 37 hours per week, Monday to Friday (9.00 am – 5.00 pm). A flexible working hours scheme is in operation. The postholder may be required to work additional hours and outside normal working hours including weekends as are necessary, to meet the needs of the post. Duration: Permanent The Council may retain a list of reserve candidates arising from this recruitment for any vacancies which may arise which are the same or similar and are of an equal grade of pay throughout the Council area. Such a reserve list will be compiled and held for a period of 12 months. All employees are expected to model the Customer Care behaviours of “Serve Passionately, Engage Positively and Deliver Consistently.” Environmental Services also have the following Mission and Values: Mission: To be Northern Ireland’s leading Environmental Service so that our communities, staff and environment have an opportunity to thrive. Our Values: • We value, believe and invest in our staff and resources. • We operate within a safe, resilient and sustainable working environment. • We deliver an agile and dynamic service fit for the future and our community. • We embrace our diverse cultures in an inclusive, open and transparent way. JOB PURPOSE: The post holder will be the Council’s Lead Officer regarding engagement with Communities and Stakeholders regarding appropriate legislation and policies as directed by the Head of Environmental Services and the Waste Business & Outreach Manager. Ensure at all times a customer-focused, efficient, safe and effective Service including managing the development of research, programmes and initiatives to promote and educate users and staff in sustainable waste practices throughout the Borough. Manage the development of Education Campaigns and Marketing materials. The post holder will be expected to monitor and collect data relevant to the outcomes and targets of the service and monitor outputs in a way that supports the delivery of high-quality services that adopt best practice. The post holder will be expected to assist with monitoring and collecting data relevant to the outcomes and targets of the service. The post holder will be required to work collaboratively and proactively to foster and sustain effective relationships and partnerships with a wide range of internal and external stakeholders including other officers, elected members, outside bodies and local citizens to advance the Corporate and Departmental agendas. MAIN DUTIES AND RESPONSIBILITIES: 1. Engage with communities and stakeholders to identify opportunities for programme development and innovative waste activities to influence behaviour change with regard to household and business waste disposal practices. 2. Support the development and delivery of projects, events, campaigns and educational resources in collaboration with internal & external stakeholders to promote behavior change in relation to waste & recycling. 3. Carry out research, source or develop high quality creative learning education resources / interpretive material for distribution to internal staff, schools, public, private, voluntary and non-government organisations. 4. Investigate and address complaints or requests for service from members of the public with regard to the Council recycling and waste services. 5. Manage and develop staff to ensure that they and any employees for which they are responsible: • Promote a “One Council” approach; • Operate within Council policies; • Effectively manage their teams, positively contributing to wellbeing and high levels of employee engagement; • Implement and review appropriate training and development programmes for employees to ensure sufficient skills, capacity and knowledge within the service; • Deliver services in the most efficient and equitable manner and in accordance with Council governance and financial regulations; • Efficiently and effectively manage available resources; • Work in a corporate and collaborative way with other services and departments; • Deliver their agreed targets. 6. Support the Head of Department and the Waste Business & Outreach Manager with proactive sourcing, application identification and monitoring of funding opportunities for circular economy to maximize the quantity of waste recycled and diverted from landfill within Council. 7. Support the Waste Business & Outreach Manager with the identification of innovative and alternative opportunities in support of climate, sustainability and the circular economy. 8. Liaise with other departments including Council’s sustainability team to provide departmental information relating to climate and sustainability activities, ensuring Council & departmental legal obligations are met. 9. Manage their team to deliver community events and initiatives including visiting households or recycling facilities, answering queries, advising and encouraging good practice. 10. Contribute to the development, delivery and monitoring of Service targets while undertaking research to establish needs and priorities to inform decisions. 11. Support the Waste Business & Outreach Manager in the development, delivery and monitoring of the Department’s Business Unit and Performance Improvement Plans, Waste Management Plan and Strategy and other relevant strategies or policies. 12. Develop and deliver opportunities for events and activities that engage with key stakeholders to seek opportunities to deliver services and projects in the Department, Directorate and the Council, including joint provision with education providers, volunteering, shared services with other Councils, public/private and public/community partnerships and funding etc. 13. Engage and maintain effective internal and external relationships and partnerships that support the work of the Council to build a culture of service excellence, high performance, innovation and collaboration. 14. Support the Waste Business & Outreach Manager with service improvement and the transition of services, including the integration of functions and responsibilities to fulfil the Council’s vision and Corporate Plan. 15. Research and compile statistical information, reports and documents as required for the Department, Council and central government including Freedom of Information and other information requests pertaining to the service area. Ensure the efficient resolution of customer & stakeholder queries and complaints within the service area. 16. Be flexible and collaborative and actively support all colleagues and other activities or processes which impact on the performance of the Department. Qualifications and training • A third level qualification (i.e. HNC/HND, Level 4, Degree ) in line with the Qualifications and Credit Framework (QCF) in a relevant discipline/subject such as Environment or Waste Experience • Two years’ relevant experience in a waste, recycling environmental or educational working environment; • Two years’ relevant experience of delivering awareness/training programmes; • Two years’ relevant experience of working with communities/stakeholders. *Applicants who do not possess a relevant third level qualification must demonstrate 5 years’ relevant experience as above. Key skills, knowledge and attributes • Competent in the use of Microsoft Office packages. • Have excellent communication skills to encourage and influence others to achieve objectives; • Have strong analytical, reporting skills • Ability to work to deadlines and under pressure for a variety duties; • Ability to communicate on a variety of enquires showing innovation; • Ability to create, promote and implement new initiatives; • Ability to manage and motivate staff to deliver high quality service; • Ability to deal with change in a progressive manner Driving Access to a form of transport which will permit the post holder to carry out the duties of the post in full. Working Arrangements/ Flexibility 37 hours per week, Monday – Friday 9.00 am – 5.00 pm. A flexible working hours scheme in operation. The postholder may be required to work additional hours and outside normal working hours including weekends as are necessary,to meet the needs of the post.
Technical Support Specialist
Job summary Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for a Technical Support Specialist within our Customer Support team. What does the Technical Support team do? Our technical support team sits within our customer services department and supports a large network of both internal and external customers. With expertise on Randox’s range of quality control material, reagents and clinical chemistry analysers, along with bespoke interlaboratory data management software, the team is the front line of aid for our end users globally. The team works with regional Randox technical teams so occasional travel is required. Location: Randox Science Park, 30 Randalstown Road, Antrim, BT41 4FL. Contract Offered: Full-time, Permanent Working Hours / Shifts: 40 hours per week, Monday to Friday from 08.40 to 17.20 or Monday-Thursday longer days with half day Friday. What does the Technical Support Specialist role involve? This role is responsible for providing support and troubleshooting to the end users of Randox products. This is an extremely varied role that will require you to develop a varied skillset, including: Providing technical and applications support for all Randox reagent and quality control materials Handling and troubleshooting of technical customer queries from local and international locations. Provision of product information and advice on the application of Randox procedures. Review and analysis of performance data and comparative studies. Provide product and instrument training to international staff Use of query-logging software to record and monitor the status of customer and internal queries. Development of a high degree of product knowledge covering all Randox product groups. Please note, this role will involve supporting a global customer base and, as such, international travel may be required. Who can apply? Essential criteria: A bachelors degree in Biochemistry, Biomedical Science or a Life Science related discipline. Excellent organisation skills Excellent communication skills, both written and verbal Flexibility for travel worldwide. Right to work in the UK. Desirable: Experience training new staff in lab equipment. Previous experience troubleshooting quality control material. Previous experience working in a similar role or working in a lab. Experience with clinical chemistry analysers and applications knowledge.
Customer Support Advisor
Job Summary An exciting opportunity to represent various prestigious brands within the Agnew Group. Be the first point of telephone contact for Sales and Aftersales customers; contacting and communicating with our customers at all stages during their ownership journey to ensure the experience is the best it can be. Your skill set: • A minimum of 1 years’ experience in a customer service sales role is essential. • Experience of working in a similar role in the motor trade is desirable but not essential. • A strong working knowledge of computerised systems such as customer databases. Experience of CDK would be beneficial. • A minimum of 5 GCSEs at Grade C or above including Maths and English • Be a strong team player who is energised by variety and responsibility. • Demonstrate a professional and confident approach in dealing with both staff and customers. • Excellent communication and presentation skills. • Be attentive to detail. • A flexible approach to working hours is required Key Responsibilities: The following responsibilities are core to the effective performance of the Customer Support Advisor. Accuracy of work is a priority in all responsibilities. We may require additional specific activities and, where so, these will be identified separately. • Deal with all aspects of customer contact management, handling incoming and outbound telephone calls and assist customers as required. • Handle all customer calls to conclusion in a friendly and professional manner. o Provide frontline support in all aspects of customer care within Group locations as directed by line manager. • Generate business revenue through direct customer contact. • Generate business opportunities for Sales & Aftersales functions. • Track & Follow up all leads and opportunities generated. • Achieve monthly targets and complete an agreed number of customer contacts per day. • Deliver marketing and customer follow-up contact as required. • Attain a full understanding of how the components within a busy workshop interact and how a booking starts the entire workshop process. • Integral role in managing workshop booking diary; ensuring the workshop is sufficiently loaded daily in order to achieve targets. • Respond to online and email enquiries in a professional and timely manner. • Update customer and vehicle database daily. • Ensure all daily administration is completed in an accurate and timely manner. • Attend and implement all training and coaching business development programmes / systems. • Work closely with staff within Sales and Aftersales departments to achieve goals. • All other administrative duties deemed necessary to ensure the smooth and efficient running of the Customer Support Team. • Take an active part in upholding the Company’s Health & Safety Policy as set out in the Conditions of Employment and Health & Safety Handbook.
