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Permanent Altra Cunta Curam Slainte/Health Care Assistant Job Specification & Terms and Conditions Job Title, Grade Code Altra cúnta cúram sláinte /Health Care Assistant (HCA) (Grade Code: 6075) Remuneration The salary scale for the post is: as of 1st June 2026 €36,651 €38,130 €39,687 €40,101 €41,118 €41,998 €43,264 €44,577€45,939 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. PLEASE COMPLETE AND UPLOAD THE APPLICATION FORM ATTACHED TO THE JOB ADVERT AS CVs WILL NOT BE ACCEPTED FOR THIS POSITION Campaign Reference SCH/046/2026 Closing Date Friday 10th July 2026 @ 17:00hrs Proposed Interview Date (s) TBC Candidates will normally be given at least one weeks' notice of interview. The timescale may be reduced in exceptional circumstances. Taking up Appointment A start date will be indicated at job offer stage. Location of Post HSE Dublin and South East -, St Columcille’s Hospital, Loughlinstown, Co Dublin, D18 V9K1 FSS Bhaile Átha Cliath agus an Oirdheiscirt - Ospidéal Cholm Cille, Baile Uí Lachnáin, Co. Bhaile Átha Cliath, D18 V9K1 There are currently 1 Permanent whole-time vacancy available in St Columcilles Hospital. A panel may be formed as a result of this campaign for Health Care Assistants which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries We welcome enquiries about the role. Martina Byrne, Assistant Director of Nursing St Columcille’s Hospital, Loughlinstown, Co Dublin Phone 01 2115088 Email: martina.byrne5@hse.ie Details of Service HSE Dublin and South East Region provides health and social care services in Carlow, Kilkenny, South East Dublin, South Tipperary, Waterford, Wexford and East Wicklow. Community Healthcare Services are the broad range of services in a non-acute hospital setting, delivered as close as possible to people’s homes at the right time, in the right place, by the right team. There are 70 Primary Care Centres in the Region and specialist teams working in Mental Health, Health and Wellbeing, Social Care and Disability Services. Services are provided in various settings including the service user’s own home, day hospitals, community nursing units, hostels, specialist day care centres, training centres, respite care, and residential services. The region is served by 11 hospitals and the services delivered include inpatient scheduled care, unscheduled/emergency care, maternity services, outpatient and diagnostic services. St. Columcille’s Hospital is committed to providing a quality, patient focused service in a way that meets all patient needs in an equitable, efficient and safe manner. We acknowledge the contribution of each member of staff and aim to encourage and support them in their on-going professional development. The hospital has a total of 116 inpatient beds, along with specialized units, including: 4 beds dedicated to the Centre of Obesity Management programme, A 8-bed Day Surgical Unit, A 9-bed Medical Assessment Unit, and A 6-bed Local Injuries Unit. Services provided are: • MAU/LIU • Radiology • General Medicine including Gastroenterology, Gerontology, Respiratory Medicine, Endocrinology and Cardiology • General Surgery • Out-Patient Services • Weight Management Services • Pain Management Services The Hospital also provides Nutrition and Dietetics, Physiotherapy, Occupational Therapy, Speech & Language Therapy, Cardiac Diagnostic and Rehabilitation Services. The Theatre Departments consists of 2 operating theatres. Reporting Relationship When working in the Nursing area, the post holder will report to the Clinical Nurse Manager 2 or designated officer. The post holder will be Accountable to the Assistant Director of Nursing and the Director of Nursing. The role of the HCA is to support the delivery of patient care under the supervision and direction of qualified nursing staff. Key Working Relationships The Healthcare Assistant’s responsibilities will be associated with direct patient care and will work as a member of the multidisciplinary team on the ward. The nursing staff will direct and guide the Healthcare Assistant on particular areas of patient care to prioritise. Purpose of the Post To assist with the delivery of patient care under the supervision and direction of Nursing or other Professional Staff. “Healthcare assistants provide assistance, support and direct personal care to patients and residents in a variety of healthcare settings such as hospitals, clinics, nursing homes, aged care facilities, as well as community and domestic settings. They generally work in support, or under delegation, direction and supervision, of health professionals. They support multi-disciplinary teams in the delivery of high-quality care.” - International Standard Classification of Occupations (ISCO). Principal Duties and Responsibilities Duties appropriate to the Health Care Assistant, may vary depending on the care setting. The Health Care Assistant role involves: · The duties outlined hereunder · Any other duties that may be necessary in the context of specific ward situations. Core Responsibilities The Health Care Assistant will: · Carry out baseline clinical observations under delegation of the Nurse in charge; recording of blood pressure, taking of pulse, taking of temperature and urinalysis. Required training module must be completed. · Assist under the direction of the Registered Nurse in the provision of quality service by promoting and adopting the Health Service Executive’s philosophy of care, working in line with national and locally devised policies and regulations. · Demonstrate motivation and appreciate the importance of providing a quality service for patients and the public. · Respect patients/resident, their families and colleagues as individuals showing dignity, courtesy and professionalism at all times. · Act as an advocate for patients. · Actively promote the participation of patients in their own care, and encourage as much independence as possible. · Maintain the confidentiality of all information made available to him / her during the course of his / her work. · Demonstrate good interpersonal skills and be able to work as part of a team. · Promote a culture that values diversity and respect in the workplace. Quality and Safety The Health Care Assistant will: · Support the implementation and evaluation of quality standards and improvement initiatives · Work within own role, adhering to current legislation, policies, procedures protocols and guidelines · Undertake assigned duties under the direction of a Registered Nurse in such a way as to ensure that care is of a high standard · Report all complaints in accordance with service policy · Ensure all actions support the enhancement of a person-centred service and a person-centred culture within the team · Co-operate with quality reviews /service evaluations and assists with the implementation of any necessary corrective action. Health & Safety including Maintaining a Safe Environment : The Health Care Assistant will: · In accordance with Health and Safety at Work policy, observe all rules relating to Health and Safety and Conduct at Work and to use any equipment provided in a safe and responsible manner. · Understand and adhere to all relevant HSE policies, guidelines, and procedures, comply with health and safety, infection control and risk management procedures, comply with statutory obligations. · Report any accidents, near misses, incident or potential incident to the person in charge which may compromise the health and safety of patients / clients / residents, staff or visitors and take appropriate action including completion of near miss / incident forms. · Attend training courses as required. Only undertake any duty related to patient / client / resident care for which he / she is trained. · Maintain a strict code of personal and general hygiene in the workplace as per work schedules and existing policies and procedures. o Present to work wearing the agreed attire, footwear, and identification, having regard to the highest standard of attire and personal hygiene. This includes not having possession of personal mobile phones while delivering patient care. · Conduct his / herself in a manner that ensures safe patient / client care. Participates in maintaining a safe environment for patients, visitors and staff by ensuring vigilance in identifying potential hazards and by taking the necessary steps to remove such hazards. These steps will include: o Report broken or unsafe items that need repair and take them out of circulation as required o Move, or assist in moving, equipment and/or furniture as necessary. o Attending to the hygiene (disinfecting and cleaning) of equipment such as I.V. stands, infusion pumps, hoists, beds, patient chairs, commodes or other ward equipment. o Be responsible for the appropriate storage and infection prevention of patient/resident equipment on the ward. o Assist in keeping all ward areas clean and tidy. o Assist in the disposal of clinical waste according to hospital policy. o Washing and making up beds and bed side chairs and table top when necessary. o Prepare ward and bed areas for the reception of new patients. o Returning trays and equipment to proper storage areas. o Attend to spillages when necessary as quickly as possible to prevent accidents. o Cleaning Tasks relate only to the cleaning of equipment that is attached to the patient directly, to ensure that the environment is safely maintained and spillages should be made safe[1] o Be aware of fire risks, and minimise same where possible. Be aware of fire exits, keep free from obstructions, attend mandatory fire training and participate in fire drills. Maintain bed fire sheets on all beds as appropriate, and document monthly. o Escort/transport patients within or outside the hospital when necessary. o Provide support for patients who require enhanced care. o Assist patients/residents with mobility and reduce the risk for patients/residents who are disorientated when moving around the ward. o Assist visitors on the ward to prevent them falling or injuring themselves. o Assist with the safekeeping of patient’s personal property (collaborate with nursing staff in dealing with money, valuables and medication) and document as per hospital policy. Education & Training The Health Care Assistant will: · Attend induction and mandatory in-service education. · As directed, participate in the induction of new staff. · Participate in team based development, education, training and learning. · Participate in appraisal and the development of a personal development plan in conjunction with his / her line manager. Communication and Teamwork: Effective communication is a core skill required by Health Care Assistants. These skills will be used to provide a caring service to the public in a courteous and effective manner. The Health Care Assistant will: · Operate in accordance with the values of the HSE. These values include integrity and openness, respect and support, caring and loyalty to the organisation (Dignity at work Policy). · Deal courteously with patients, their family, with visitors, other healthcare workers and with anyone whom they come in to contact in the course of their duties. · Demonstrate a range of listening skills appropriate to the context of patient, visitor and ward situations. Be perceptive in interpreting non-verbal communication. Communicate effectively with patients taking into account their differing levels of ability to understand and their condition. · Use a range of communication methods to exchange information with nursing staff. Direct all enquiries about a patient’s condition to a member of the nursing staff. This includes both telephone and verbal inquiries. Report to nursing staff any requests from patients or relatives and any complaints of pain and distress expressed by the patients. Complete records accurately. · Report to nursing staff any changes in the patient’s physical and emotional condition or behaviour using ISBAR or similar communication framework/communication tool as per local policy. Required training in the communication framework/communication tool must be completed. · Communicate effectively with all grades of staff and disciplines contributing to effective team working. Respect culture and diversity within the team. Strive to foster good working relationships within the team including handling conflict. Work effectively and co-operatively with colleagues in all disciplines. Develop and maintain good interpersonal relationships. · Participate in and contribute to the team including handovers/meetings /care planning, as appropriate on service related issues. Contribute to the development of a multidisciplinary assessment and care plan, and assist in its implementation and evaluation in consultation with the Nurse/, patient and family as appropriate. · Participate in maintaining a physical environment that communicates peace, comfort and caring to patients and their families. The HCA has important obligations in relation to maintaining confidentiality. This applies to information accessed through interactions with patients and their relatives or through interactions with other staff. However, there is also an obligation to report to the nurse/, or other relevant authority any information that may indicate the potential of harm occurring to any person. Breathing: Report any signs of distress or change in patients breathing pattern to the Nurse immediately. The Health Care Assistant will assist the Nurse in positioning the patient to assist breathing. The Health Care Assistant will: · Recognise signs of distressed breathing in patients and report these to the Nurse. · Assist with positioning the patient to make breathing easier and more effective. · Locate and bring oxygen-supplying equipment to the bedside as directed by the Nurse. · Help patients conserve their oxygen supply and reduce their demands for oxygen by positioning personal items such as drinks, tissues and reading material within easy reach of the patient. · Maintain the ward area in a well ventilated condition, and in the condition perceived by the patient as being most comfortable. · Maintain a calming and relaxing atmosphere for the patient/resident. Eating and Drinking The Health Care Assistant has a significant contribution to make in helping patients meet their needs for food and drink. In the context of patient care and under the direction of the Nurse/, The Health Care Assistant will: · Where necessary assist the patient in choosing from the menu and completing the menu card · Prepare the eating environment by removing any clutter prior to meals and making it as aesthetically pleasant as possible. (for example removing commodes, urinals and sputum containers) · Assist patients at mealtimes and ensure patients individual needs are met e.g. toilet assistance before and after meals if required and to wash their hands as appropriate · Assist with feeding or help to patients/residents to eat as directed by the Nurse/. · Assist patients with cutting or arranging their food so it can be easily eaten. · Observe the amount of food and liquids consumed by patients who need special monitoring in this area and document appropriately. · Liaise with the patient and the Nurse/ to source alternative diet if offered meals are not eaten. · Make patients comfortable after their meals (for example repositioning them or offering opportunities to clean their teeth or dentures) · Encourage patients to drink plenty of fluids and making this possible by offering refreshing drink frequently. · Ensure all information is given to the Nurse/ in a timely manner. · In the absence of catering staff, assist with preparation and serving of meals, nutritional drinks and light snacks in limited circumstances i.e. out of hours or in emergency situations[2] Elimination: The Health Care Assistant will assist with patient/resident elimination needs as appropriate. The Health Care Assistant will: · Supervise patients in the toilet and bathrooms when this is necessary and appropriate · Assist patients on bedpans or commodes or assist the Nurse/ in doing this · Attend to patients post elimination hygiene needs and promote good hand washing. · Assist the patient/resident with incontinence wear as required. · Measure and record volume of urine eliminated as directed by nursing staff. · Record bowel function as directed by nursing staff · Empty urinals recording volumes as directed · Empty urine drainage bags and other drainage bags as required and measure volumes and record value as appropriate · Dispose of used sputum containers · Taking care of patients clothing which may become soiled · The Health Care Assistant will strictly adhere to the universal precautions identified in the infection control policy so as to prevent spread of infection when dealing with human waste products. Personal Cleansing and Dressing: The Health Care Assistant contributes to patient comfort and maintenance of personal dignity by assisting them, when necessary with personal and intimate care and dressing activities. These may include; · Bed bathing patients or assisting patients to shower where necessary. · Helping with or performing oral care · Shaving patients when necessary · Caring for patients hair and nails as needed · Helping patients to dress and groom. · Carry out assigned and delegated responsibilities involving direct care and all activities of daily living under the supervision of the nurse/ manager i.e. to assist patients maintain standards of personal hygiene, dietary intake, physical, mental health and any other personal needs. Controlling Body Temperature: The HealthCare Assistant will assist in maintaining patient comfort and body temperature within normal ranges in the following ways; · By offering extra blankets or removing them as requested by the patient or by the Nurse · Taking and recording resident/client’s temperature, as directed by the nurse and report accordingly. Required training must be completed · All changes in the patient’s temperature and subsequent interventions must be immediately reported to the Nurse/ to alert the possibility of deterioration in the patient’s medical condition Mobilising: The Health Care Assistant will help patients to maintain or regain their independence by assisting them to mobilise in the following ways; · Assist patients with walking when it is appropriate · Position patients comfortably and in a manner that enables mobility either in bed or on a chair · Assist with repositioning the patient in bed and documenting same. · Assist patients with aids that enhance opportunities for mobility in consultation with the nursing staff · Participate in moving or handling patients as directed and according to hospital policy · Report all falls, or other untoward events, experienced by patients to the nursing staff. End of Life Care: Addressing issues relating to death and dying constitutes an important part of the Health Care Assistant role. This may include; · Establishing a quiet, comfortable and dignified environment for the dying person and family members to share · Listening with respect and with empathy to relatives who may wish to chat · Providing comforting and refreshing drinks or snacks to relatives who may be spending long periods both day and night with their dying family member. · Providing comfort measures for the person as directed by the nursing staff. These may include frequent small sips of fluid, sponging off a warm forehead or adjusting pillows or bedclothes and assisting the team in the repositioning the patient. · Assisting with the preparation of the body for its removal to the mortuary · Organisation of the deceased person’s belongings for their return to the family. Collaboration in Other care /care area Activities The efficiency and effectiveness with which a care provider can meet the needs of its clients depends on how well all the staff work together as a team. The Health Care Assistant is a key member of the care team, and may be requested to undertake some activities that are indirectly related to patient care. They may include: · Checking care /care area stocks and listing those that need reordering · Restocking as required · Maintaining orderly storage of supplies The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience 1. Professional Qualifications, Experience, etc. (a) Candidates must have at the closing date for receipt of applications: (i) The relevant health skills QQI (formerly FETAC) level 5 qualification. OR (ii) An equivalent relevant health care qualification or a comparable healthcare qualification as outlined in the Quality and Qualifications Ireland (QQI) NARIC Ireland framework. OR (iii) Be currently employed as a Health Care Assistant or a comparable role. AND (b) Candidates must have the personal competence and capacity to properly discharge the duties of the role. 2. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements With regard to Criterion (i), the listing below has been identified as what is considered relevant health skills QQI (formerly FETAC) Level 5* qualifications · QQI Level 5 Healthcare Support · QQI Level 5 Nursing Studies · QQI Level 5 Community Care Remove this · QQI Level 5 Health Service Skills · QQI Level 5 Community Health Services 4. *(A full QQI/FETAC 5 Major award requires a minimum of 120 credits/8 Modules - Please note a Component Certificate will not suffice.) Other requirements specific to the post The healthcare assistant must have satisfactory experience in a role providing direct patient care in an acute hospital setting for at least 1 year. Must be available for 12-hour shifts day and night, to include weekends and Bank Holidays. Additional eligibility requirements: Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Demonstrates the following Professional Knowledge · Demonstrates evidence of experience working in a Health or Caring Service · Demonstrates awareness of person centred approach · Demonstrates awareness of role of the Nurse/ · Demonstrates knowledge of Health & Safety regulations · Demonstrates knowledge of Health Services and role of Health Care Assistant Planning & Organising · Demonstrates evidence of effective planning and organising skills · Demonstrates flexible approach to work · Demonstrates ability to work on own initiative · Demonstrates good organisational ability with practical competence Teamwork · Demonstrates ability to work as a member of team and make positive contributions to that team · Demonstrates an understanding of one’s own role and the roles of others within the team · Demonstrates respect for other team members · Demonstrates a willingness to participate in change initiatives · Understands the need to be flexible and actively adapt within ones’ own role. Patient/Customer Focus · Demonstrates ability to work in a patient/customer focused environment · Demonstrates evidence of ability to empathise with and treat patients, babies, relatives and colleagues with dignity and respect. · Demonstrates an understanding of the diversity and cultural and ethnic needs of the service users. Communication & Interpersonal Skills Demonstrates effective communication skills both written and verbal Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process. Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long-term health condition. Read more about the HSE’s commitment to Diversity, Equality and Inclusion Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles to be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards to be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. Read the CPSA Code of Practice . The reform programme outlined for the health services may impact on this role, and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Health Care Assistant Terms and Conditions of Employment Tenure The current vacancy available is Permanent and whole time The post is pensionable. A panel may be created from which Permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 39 hours per week. Your normal weekly working hours are 39 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent.. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. Visit HSE Children First for further information, guidance and resources. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service[3], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[4]. • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] This was agreed upon at the HCA Programme Oversight Group meeting (April 2023), based on the following 3 considerations; i. Compassionate Care ii. As appropriate to care model & settings. iii. Assist/shared responsibility of all staff involved in patient care.” [2]This was agreed at the HCA Programme Oversight Group meeting(Jan 2023), based on the following 3 considerations i. Compassionate Care ii. As appropriate to care model & settings. iii. Assist/shared responsibility of all staff involved in patient care [3]A template SSSS and guidelines are available on writing your site or service safety statement . 2 Structures and processes for effective incident management and review of incidents.
Catering Assistant
As a Catering Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will be the face of our business, delivering exceptional food and customer service. The successful Catering Assistant will be responsible for performing a variety of tasks associated with basic food production & preparation, customer service and generally supporting the operations while adhering to all Health and Food Safety requirements. No previous experience is required as we will provide you with the skills needed. This is a permanent contract. Key Responsibilities Basic food preparation, counter set up and serving of food and beverages Ensuring the highest level of customer care is delivered to clients and customers Demonstrating a can-do attitude towards individual customer requests and strive to exceed customer expectations Following food hygiene and Health & Safety guidelines in line with training which will be provided Ensuring correct storage of food items and equipment after service. Assisting colleagues in a willing and positive manner including assisting with other duties as required Essential Criteria: ‘Can do’ positive attitude Good people & teamwork skills Willingness to learn A good level of English. previous experience in catering or customer service, that would be an added advantage, but not essential Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting. Some of the benefits we offer: Free meals while at work You can share all discounts and offers with your friends and families Additional, seasonal and overtime hours available Career Pathways to support career progression and/or skills development Perks shopping discount Card which can be used across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, leisure centres, gyms, golf courses and many more Learning & development programs available alongside access to hundreds of online training courses for personal and professional development & growth Flexible Working to support Work Life Balance Additional Leave Purchase scheme to balance home and work life Access to wellness programs to promote mental health and wellbeing of our colleagues Employee Assistance Program to guide and support our employees Exciting internal reward and recognition schemes Regular emails filled with the best discounts and savings available And many more.. About Us: At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us. We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Dispensary Assistant Northcott
ROLE You will assist the Pharmacist in delivering a comprehensive dispensing service to patients to meet their individual needs. You will be involved in the assembly of a range of Monitored Dosage Systems and the supply of a wide range of Pharmacy products. Essential GCSE (or equivalent qualification) Maths and English – Grades A-C Applicants should be able to demonstrate numeracy and accuracy skills required for a retail pharmacy environment. Eligible to work in the UK ( Proof Requested). Desirable Previous experience in a similar role in a retail pharmacy environment. NVQ Certificate in Pharmacy Service Skills Hours Permanent 16 hours per week, Monday to Sunday, as per rota Previous unsuccessful applicants within the last 2 months need not apply. Flexibility is required
Admin & Personal Assistant
Role Summary The Administrative & Personal Assistant is responsible for providing high‑quality executive and administrative support to the Deputy Chief Executive (DCE) and Head of Operations. This role ensures the efficient coordination of executive activities, supports operational planning, and contributes to the smooth running of the hospital’s leadership functions. The postholder will be a key point of contact for internal and external stakeholders and will play a vital role in maintaining excellent communication, confidentiality, and service standards. Principal Duties and Responsibilities Key Responsibilities Executive & Diary Management · Provide proactive PA support, including diary management, scheduling, and coordination of internal and external meetings. · Exercise judgement in managing daily priorities, ensuring critical tasks, meetings, and deadlines are addressed appropriately. · Prepare agendas, papers, presentations, and briefing materials, ensuring timely distribution and accuracy. · Coordinate travel arrangements, logistics for meetings, conferences and events. Office & Information Management · Ensure the efficient day to day administrative support to the DCE and Head of operations · Harness technology to consistently deliver high-quality work · Maintain accurate records, databases, and filing systems (digital and physical) in line with hospital policies and data protection standards. · Service executive and operational committee meetings as assigned: schedule, compile and issue papers, maintain distribution lists, minute accurately, and manage action logs to closure. · Track actions arising from various committee and governance meetings, maintaining up-to-date action logs and ensuring deadlines are monitored and prioritised. · Proactively follow up with action holders across departments to ensure timely progress and provide reminders or escalation where appropriate. · Handle sensitive information discreetly, applying hospital policies, data protection and records‑management requirements always. · Support budget tracking, procurement processes, and invoice management. · Assist in preparing reports, performance data, and operational documentation for senior leadership teams. · Maintain accurate contact lists, distribution groups and document libraries (e.g., SharePoint/Teams). · Identify opportunities to streamline processes and adopt templates/automation for repeat tasks. Operational Coordination · Assist with project administration, meeting coordination, and tracking progress on operational initiatives. · Liaise with clinical and non-clinical departments to support communication flow and facilitate timely follow-up on actions. · Participate in planning and organising operational events, briefings, and staff forums. Stakeholder Liaison · Act as a professional, courteous first point of contact for the Deputy Chief Executive DCE/Head of Operations; use judgement in triaging queries. · Maintain the highest level of confidentiality of all correspondence received and all other activities undertaken · Support the management of enquiries, ensuring they are addressed promptly or escalated when necessary. Additional Responsibilities (Contracts, Compliance & Operational Administration) Compliance/Standards The post holder will · Contribute to continuous improvement and service standards within the executive office. · Maintain current and comprehensive organisational knowledge across all relevant areas. · Be familiar with the Regulatory requirements of the Mental Health Commission and HIQA and ensure their full implementation pertaining to your areas of responsibility. · Ensure compliance with regulations, policies and procedures, and relevant legislation. · Demonstrate the values of Saint John of God Hospital: Hospitality, Compassion and Respect. All employees are expected at all times to discharge their duties in a manner consistent with and reflects in practice, the living out of these values. · Maintain confidentiality in respect of all matters which come to your knowledge in the course of your official duties. · This job description will be subject to review considering experience and/or changing circumstances and will include other duties appropriate to the post as may be reasonably determined by the Chief Executive or his/her designated nominee. Person Specification: · Candidates must have the knowledge and competence necessary to carry out the role effectively. · Leaving Certificate, FETAC Level 5, or equivalent qualification as a minimum. · Proven experience providing PA or executive support at a senior level. · Strong administrative experience, ideally within a healthcare, public sector, or complex organisational environment. · Demonstrated experience in committee and meeting administration, including agenda preparation, high-quality minute taking, action tracking, and document management. · Excellent organisational and time-management skills, with the ability to prioritise competing demands and meet deadlines in a fast-paced environment. · Sound judgement, including the ability to determine when matters should be escalated to senior management. · Excellent written and verbal communication skills, with the ability to present and synthesise information clearly for senior audiences. · High level of proficiency in Microsoft Office and digital collaboration tools. · Strong analytical skills with a high degree of attention to detail. · Flexible and adaptable, with strong problem-solving skills and initiative. · Ability to work independently on own initiative and collaboratively as part of a team. · Strong interpersonal skills, with a patient-focused and professional approach. · Ability to always maintain confidentiality. Desirable · Experience working in a hospital or healthcare setting. · Knowledge of healthcare governance structures. · Project administration experience. Behaviours & Attributes · Professional, calm, and adaptable in a fast-paced environment. · Proactive, resourceful, and solution focused. · Confident working independently and collaboratively. · Detail-oriented with a commitment to accuracy and quality. Working Conditions · May require occasional early mornings, evenings, or extended hours to support executive commitments. · Probationary Period: This post is subject to a six-month probationary period. The hospital’s probationary period policy will apply during this time.
Human Resources Manager
Key Working Relationships The Grade VIII Human Resources Manager will have key working relationships with the UHK Executive Management Team (EMT), UHK Business Managers, Clinical Directors, Assistant Director of Nursing and UHK Department Heads, UHK Medical Manpower Team, Regional Director of People (RDOP) HSE South West, HR colleagues within the South West Region, and National HR in the delivery of the objectives of this role. Purpose of the Post The post holder is responsible for the delivery and implementation of a range of generalist HR Services within University Hospital Kerry and the provision of expert advice and guidance on HR and ER issues in order to support the achievement of its business objectives. The post holder will also have overall responsibility for Medical Manpower Management in collaboration with the Medical Manpower Manager. Providing guidance on the HSE People Strategy and Regional HR Strategy and policy direction and governance on people-related matters to influence, monitor and support the changing structure and workforce, with a focus on change management, leadership and development support. Principal Duties and ResponsibilitiesStrategy & Operations • Provide leadership within University Hospital Kerry in relation to all Human Resource matters. • Provide expert Human Resources and Employee Relations support, direction and guidance on all matters relating to HR and ER processes to the University Hospital Kerry HR team and all key stakeholders to ensure compliance with best practice and legislation. • Responsible for the implementation of the HSE People Strategy in University Hospital Kerry. • Participate in Regional HR Strategy and processes, engaging with the Regional Director of People and Regional HR teams as appropriate. • Ongoing development of the University Hospital Kerry HR function as a professional service in line with national and regional HR strategy. • Work with the RDOP on the implementation of the HR operating model as appropriate for University Hospital Kerry in support of the efficient and effective development and deployment of human resources to achieve its business objectives. • Assist in the development of an organisational culture that values people, their skills, ideas and contributions, and genuinely seeks to empower individuals and champion UHK values. • Provide leadership in the area of change management to ensure alignment of University Hospital Kerry HR to national and regional HR objectives. • Participate in and lead UHK GRO projects as required. • Participate in Regional HR Fora. • Participate in other regional and national working groups as required. Human Resources Management • Lead and develop the HR and Medical Workforce teams in University Hospital Kerry. • Lead the team by implementing new technologies to improve the HR function. • Allocate and monitor the workload in the HR team to ensure HR objectives and priorities are being met. • Identify and agree training and developmental needs of the HR team and design plans to meet those needs. • Manage the performance of staff, dealing with underperformance in a timely and constructive manner. • Ensure staff personnel records are maintained to include relevant data for legal, HR and financial purposes and in line with data protection regulations. • Provide appropriate and agreed HR data analytics to the University Hospital Kerry EMT and RDOP to assist with decision-making and analysis. • Ongoing implementation of the HSE Managing Attendance Policy in association with line managers. • Implementation of the HSE Performance Achievement Process in association with line managers. • Develop and maintain close working relationships with other providers of service (e.g. Occupational Health Department, Finance and Payroll Departments) to ensure proper implementation of advice. • Lead in the development of HR-approved policies and procedures for own area. • Lead in the development and roll-out of employee experience initiatives focused on communication, engagement, staff health and wellbeing, etc. • Manage staff claims processes, liaising with the State Claims Agency, Health and Safety, and HSE solicitors as required. • Lead and develop retention policies, e.g. interviews. Employee Relations • Responsible for fostering and promoting a good Employee Relations environment, including relationships with internal and external staff representatives. • Lead and manage all University Hospital Kerry employee relations issues, linking with Regional Employee Relations and Regional HR as appropriate. • Participate in and conduct negotiations with staff and staff representative groups in relation to all employment matters. • Participate in third-party hearings as required and other similar proceedings as required. Recruitment and Workforce Planning • Develop and implement recruitment strategies that promote UHK as an employer of choice to attract the highest calibre of staff with the appropriate skill mix. • Ensure HR recruitment and retention policies and procedures are implemented appropriately and are monitored. • Lead the development of a UHK workforce plan. • Ensure the appropriate management of employment contracts for employees in UHK in conjunction with local and regional recruitment services. • Oversee staff agency contracts as they pertain to UHK, ensuring UHK is compliant with nationally agreed frameworks and legislative obligations. • In conjunction with UHK EMT and Line Managers, ensure compliance with the HSE Pay and Numbers Strategy and related pay bill and employment controls. Education & Training • Support Line Managers to identify staff training needs to meet service requirements. • Lead and develop the HSE Performance Achievement Process in University Hospital Kerry. • Ensure the appropriate management of staff training records and relevant mandatory staff training programmes for University Hospital Kerry. • Provide support and advice to line managers in the performance management of staff. Self-Development • Participate in the HSE Performance Achievement Process with the line manager. • Keep up to date with current HR literature and best practice in HR. • Attend training and development programmes, as appropriate to the role. • Responsible for ensuring the post holder is up to date with mandatory training requirements. Risk Management, Quality Improvement & Health & Safety • Ensure compliance with all relevant HSE policies, procedures, legislation and regulatory requirements. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role, for example Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards, etc., and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • Participate in the continuous review and evaluation of policies, guidelines and existing practices through regular audit programmes and review, engaging with the multidisciplinary team where required. • Promote a safe working environment in accordance with Health and Safety legislation. • Adequately identify, assess, manage and monitor risk within the area of responsibility. • Assist in ensuring a culture of safety, promoting positive reporting of incidents and near misses. • Be aware of the core objectives, standards and KPIs for the service and contribute to the monitoring of performance against these key standards. • Assist in promoting a culture of continuous quality improvement across the hospital/organisation. Administrative / Management • Act as spokesperson for the organisation as required. • Demonstrate a proactive commitment to communications with internal and external stakeholders. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low-carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and, consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned from time to time and to contribute to the development of the post while in office. Eligibility Criteria Candidates must have, at the latest date of application: Qualifications and/or Experience • Hold a relevant third-level qualification in HR or a related area. Or • Possess extensive experience at a senior level in a Human Resource role within a civil or public service environment, or a comparable and relevant business environment of equivalent complexity. AND • Possess significant experience of managing and working at a senior level within a Human Resources healthcare setting, including Employee and Industrial Relations experience. AND • Have a proven ability to develop, manage and successfully deliver effective HR strategies. AND • Have a proven record of successful and innovative leadership in the development and delivery of Human Resources Services. AND • Have a record of delivering change and working in a complex environment through strong interpersonal and communication abilities. AND • Candidates must possess the requisite knowledge and ability, including a high standard of suitability and management ability, for the proper discharge of the office. Health A candidate for, and any person holding, the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for, and any person holding, the office must be of good character. Post Specific Requirements • N/A Other Requirements Specific to the Post • Access to appropriate transport to fulfil the requirements of the role. • Flexibility in relation to working hours to fulfil the requirements of the role. Additional Eligibility RequirementsCitizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens. OR (ii) Non-European Economic Area citizens with permission to reside and work in the State. Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify, candidates must be eligible by the closing date of the campaign. Skills, Competencies and/or KnowledgeProfessional Knowledge & Experience Demonstrates: • Knowledge and understanding of all aspects of Human Resources and Employee Relations (both policy and operational), as relevant to the role. • Detailed knowledge of all issues, developments and current thinking in relation to HR best practice in healthcare. • An understanding of the health service, health service structure and HSE reform. • Understanding of Public Sector Policy, both Strategic HR (e.g. HSE People Strategy) and operational reform (e.g. Sláintecare). • Knowledge of public service recruitment policies and legislation. • Knowledge of HR data systems and analytics. • Excellent MS Office skills, including Word, Excel and PowerPoint. Planning, Organising and Delivery of Results (Operational Excellence) Demonstrates: • Excellent organisational and time management skills to meet objectives within agreed timeframes and the ability to plan and deliver services in an effective and resourceful manner. • The ability to successfully manage a range of different projects and work activities concurrently, utilising computer technology effectively and assigning work to others as appropriate to meet strict deadlines. • The ability to proactively identify areas for improvement and develop practical solutions for implementation. • The ability to embrace change and adapt local work practices accordingly by finding practical ways to make policies work and ensuring the team knows how to action changes. • Evidence of effective planning and organisational skills, including an awareness of resource management and the importance of value for money. • Demonstrated experience in providing significant input to operational decision-making at a managerial level in a comparable service. • Demonstrated ability to manage self and the administrative team in a busy working environment. Critical Analysis, Problem Solving & Decision Making Demonstrates: • Excellent analytical, problem-solving and decision-making skills. • The ability to rapidly assimilate and analyse complex information, make timely decisions and take ownership of those decisions and their implications. • The ability to assess situations and suggest possible solutions to enhance the service, evaluate information, identify and manage risk, solve problems in high-pressure situations and make effective decisions, especially regarding service user care and outcomes. • The ability to consider a range of options, involve other parties at the appropriate time and level, and make balanced and timely decisions. • The ability to confidently explain the rationale behind decisions when faced with opposition. • The ability to make sound decisions with a well-reasoned rationale and stand by those decisions. • Initiative in the resolution of complex issues. Building and Maintaining Relationships, Including Teamwork & Leadership Skills Demonstrates: • An assertive and compassionate leadership style, while remaining resilient under pressure. • Flexibility, adaptability and openness to working effectively in a changing environment. • Evidence of being a positive agent of change and performance improvement. • The ability to lead by example, coach, support, develop and empower staff in changing work practices within a challenging environment and existing resources. • The ability to work both independently and collaboratively within a dynamic multidisciplinary and multi-stakeholder environment to facilitate a high-performance service and achieve clear and realistic objectives. • The ability to influence and negotiate effectively in furthering the objectives of the units. • The credibility and ability to command respect as a recognised leader within the HR profession. Commitment to a Quality Service Demonstrates: • Awareness and appreciation of the service user, and the ability to empathise and treat others with dignity, respect and kindness. • A strong personal emphasis on achieving excellence in service and willingness to take personal responsibility to initiate activities and drive objectives through to completion. • Self-motivation and an innovative approach to service development. • Understanding of, and commitment to, the requirements and key processes involved in providing quality patient-centred care through setting high standards of performance for self and others, ensuring attention to detail and adherence to procedures and standards. • Commitment to quality and evidence of promoting high standards by consistently putting service users, clinicians and other professionals at the centre of decision-making and involving patients and the public in their work. • The ability to be flexible, open to change and lead change. • The ability to pay close and accurate attention to detail and create a culture where high standards are valued and respected. Communications & Interpersonal Skills Demonstrates: • Highly developed communication skills, including the ability to convey work priorities and complex messages to colleagues, stakeholders and interest groups. • Strong interpersonal skills and the ability to build and maintain relationships, work as part of a multidisciplinary team, and understand and value individuals and their professional roles. • Excellent written communication skills, including strong report writing and presentation skills. • Excellent verbal communication and interpersonal skills to deliver complex information clearly, concisely and confidently and deal effectively with a wide range of stakeholders. • Effective negotiation and influencing skills, as relevant to the role. • Sensitivity, diplomacy and tact when dealing with others. • The ability to manage conflict and crisis situations. Remuneration The salary scale for the post is (as at 01/06/2026): €83,911 €84,665 €87,976 €91,301 €94,600 €97,912 €101,207 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies.
Catering Assistant
Job summary Unit: Asda Portadown Hours: 8 hrs Salary: £12.71 As a Catering Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will be the face of our business, delivering exceptional food and customer service. The successful Catering Assistant will be responsible for performing a variety of tasks associated with basic food production & preparation, customer service and generally supporting the operations while adhering to all Health and Food Safety requirements. No previous experience is required as we will provide you with the skills needed. This is a permanent contract. Key Responsibilities Basic food preparation, counter set up and serving of food and beverages Ensuring the highest level of customer care is delivered to clients and customers Demonstrating a can-do attitude towards individual customer requests and strive to exceed customer expectations Following food hygiene and Health & Safety guidelines in line with training which will be provided Ensuring correct storage of food items and equipment after service. Assisting colleagues in a willing and positive manner including assisting with other duties as required Essential Criteria: ‘Can do’ positive attitude Good people & teamwork skills Willingness to learn A good level of English. previous experience in catering or customer service, that would be an added advantage, but not essential Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting. Some of the benefits we offer: Free meals while at work You can share all discounts and offers with your friends and families Additional, seasonal and overtime hours available Career Pathways to support career progression and/or skills development Perks shopping discount Card which can be used across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, leisure centres, gyms, golf courses and many more Learning & development programs available alongside access to hundreds of online training courses for personal and professional development & growth Flexible Working to support Work Life Balance Additional Leave Purchase scheme to balance home and work life Access to wellness programs to promote mental health and wellbeing of our colleagues Employee Assistance Program to guide and support our employees Exciting internal reward and recognition schemes Regular emails filled with the best discounts and savings available And many more.. About Us: At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us. We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Catering Assistant
Unit: Asda Strabane Hours: 8 hrs Salary: £12.71 As a Catering Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will be the face of our business, delivering exceptional food and customer service. The successful Catering Assistant will be responsible for performing a variety of tasks associated with basic food production & preparation, customer service and generally supporting the operations while adhering to all Health and Food Safety requirements. No previous experience is required as we will provide you with the skills needed. This is a permanent contract. Key Responsibilities Basic food preparation, counter set up and serving of food and beverages Ensuring the highest level of customer care is delivered to clients and customers Demonstrating a can-do attitude towards individual customer requests and strive to exceed customer expectations Following food hygiene and Health & Safety guidelines in line with training which will be provided Ensuring correct storage of food items and equipment after service. Assisting colleagues in a willing and positive manner including assisting with other duties as required Essential Criteria: ‘Can do’ positive attitude Good people & teamwork skills Willingness to learn A good level of English. previous experience in catering or customer service, that would be an added advantage, but not essential Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting. Some of the benefits we offer: Free meals while at work You can share all discounts and offers with your friends and families Additional, seasonal and overtime hours available Career Pathways to support career progression and/or skills development Perks shopping discount Card which can be used across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, leisure centres, gyms, golf courses and many more Learning & development programs available alongside access to hundreds of online training courses for personal and professional development & growth Flexible Working to support Work Life Balance Additional Leave Purchase scheme to balance home and work life Access to wellness programs to promote mental health and wellbeing of our colleagues Employee Assistance Program to guide and support our employees Exciting internal reward and recognition schemes Regular emails filled with the best discounts and savings available And many more.. About Us: At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us. We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Maintenance Manager
Where you’ll be The role is based at our site in Dollingstown, Lurgan - approximately 30 minutes from Belfast. What you’ll be doing As Maintenance Manager, you will be responsible for:
Care Assistant
Remuneration The salary scale for the post is: €34,536 €35,677 €37,230 €37,745 €38,579 €40,201 €41,943 €42,550 €44,063 €45,195 €46,117 4€7,152 €47,954LSI Salary Scales are updated periodically and the most up to date versions can be found here: Pay scales Purpose of the Post To promote independence for the client’s day to day living and support in educating them to live a full and meaningful life. Principal Duties and Responsibilities The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Risk Management, Quality, Health & Safety ” All employees have general statutory obligations under Section 13 and 14 of the Safety Health and Welfare at Work Act 2005 as follows: · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated SHS protocols for implementing and maintaining these standards as appropriate to the role.Comply with relevant statutory provisions and take reasonable care for their own safety, health and welfare and that of any other person who may be affected by their acts or omissions at work. · Co-operate with Sunbeam House Services and any other person to enable relevant statutory provisions to be complied with. · Not engage in improper conduct or other behavior that is likely to endanger their own safety, health and welfare at work or that of any other person. · Attend training as required particularly training in relation to safety, health and welfare at work or relating to the job carried out. · Make correct use of the safety equipment, clothing or training provided, or other items provided for their safety, health and welfare while at work. · Not to intentionally, recklessly, or without reasonable cause, interfere with, misuse or damage any appliance or safety equipment provided to secure the safety health or welfare of persons arising at work. · Not to intentionally or recklessly place at risk the safety, health or welfare of other staff, clients, contractors or visitors or any person in connection with work activities. · Report to the Operations Manager/Senior Operations Manager/Person in Charge without delay any defects in equipment, article or substance, place of work, or systems of work which might be a danger to safety, health and welfare of which they are aware. · Report to the Operations Manager/Senior Operations Manager/Person in Charge without delay any work being carried on or likely to be carried on in a manner that might be a danger to safety, health and welfare of which they are aware, and any contravention of the relevant statutory provisions that may be a danger to safety, health and welfare of which they are aware. · Report all accidents immediately no matter how trivial to the Operations Manager/Senior Operations Manager/Person in Charge and Safety Officer using the organisation’s Accident Report Form. · Ensure they are not under the influence of an intoxicant to the extent that they are a danger to their own safety health or welfare at work or that of any other person, and submit to any appropriate, reasonable and proportionate tests by a competent person if reasonably required by Sunbeam House Services. In addition, staff are reminded that: · They are not allowed to attend the premises or carry out duties whilst under the influence of drink or illicit drugs. Any person found breaking this rule will be liable to instant dismissal. · Any person who becomes aware that they are suffering from any disease or physical or mental impairment which would be likely to cause them to expose themselves to a risk of danger they must immediately inform their Operations Manager/Senior Operations Manager, Person in Charge or Supervisor. · Any person who is under medical supervision or on prescribed medication and who has been certified fit for work should notify their Operations Manager/Senior Operations Manager, Person in Charge or Shift Lead of any known side effects or temporary disabilities which could hinder their work performance, and which may be a danger to themselves, their fellow workers or clients. · Staff may be required to undergo a medical assessment of their fitness to perform work activities that give rise to critical risks to the safety, health and welfare of other staff, clients or others. Whilst on duty, staff are not permitted to wear any item of clothing, footwear or jewellery which may cause a risk of injury to themselves, clients or staff colleagues. Staff who work with clients must ensure they are appropriately dressed for the nature of work carried out and are aware of potential dangers to clients and themselves regarding, for example, large fingernails, shoes, belts, buckles, jewellery, ties, hair and so on. Flip-flops, mules, slippers or high heels are not suitable footwear for staff working with clients. Wearing quantities of rings or bracelets or neck chains is not appropriate. The wearing of earrings other than a simple stud is specifically prohibited. The wearing of any other type of ring in pierced areas of the body is prohibited. The direction of the Person in Charge (or in their absence the person in charge of the work shift) and Operations Manager/Senior Operations Manager must be adhered to. Education & Training · Engage in the SHS performance appraisal process in conjunction with your PIC as appropriate. Eligibility Criteria Qualifications and/ or experience 1. then the service will need to draft appropriate criteria. Only criteria essential to the role and grade level should appear here and care should be taken to ensure that the criteria aren’t overly restrictive: 2.1 Qualifications: Statutory Registration, Profession Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the campaign: Hold a FETAC Level 5 qualification in Healthcare Support of which includes completion of the Intellectual Disability Studies Module and The Activities of Daily Living Module Or Hold a FETAC Level 5 qualification in Health Service Skills of which includes completion of the Intellectual Disability Studies Module and Activities of the Daily Living Module Or A relevant healthcare qualification equivalent to (i) or (ii) above And (b) Candidates must have the personal competence and capacity to properly discharge the duties of the role. 2.2 Experience: · Ability to demonstrate a strong commitment to the values of SHS to improve the lives of our clients. · Ability to work on own initiative · Experience of working with people with complex needs in a variety of different situations · Excellent organisation & communication skills. · High initiative and integrity. · Must have knowledge of all relevant legislation and HIQA Standards and a proven ability to implement standards and regulations. · Enthusiastic, energetic and creative in their approach · Excellent IT skills and report writing skills. · Demonstrate a genuine interest in supporting the rights and needs of people with learning disabilities · Ability to make clear and concise reports regarding residents, either verbally or in writing. High level of flexibility, a willingness and an ability to develop new approaches to their work as the client’s needs demand. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements · Ability to demonstrate a strong commitment to the values of SHS to improve the lives of our clients. · Ability to work on own initiative · Experience of working with people with complex needs in a variety of different situations · Excellent organisation & communication skills. · High initiative and integrity. · Must have knowledge of all relevant legislation and HIQA Standards and a proven ability to implement standards and regulations. · Enthusiastic, energetic and creative in their approach · Excellent IT skills and report writing skills. · Demonstrate a genuine interest in supporting the rights and needs of people with learning disabilities · Ability to make clear and concise reports regarding residents, either verbally or in writing. · High level of flexibility, a willingness and an ability to develop new approaches to their work as the client’s needs demand. · Care Assistants will not be assigned as shift lead unless in exceptional one off circumstances (staffing issues/lone working locations) and will not be assigned as keyworkers for clients with complex social or emotional needs (this will be assessed by the PIC based on the assessment of need) Other requirements specific to the post • Hold a full driving licence and have access to a car • Be available to work over 7 days Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Diversity, Equality and Inclusion The Organisation is committed to creating an environment that promotes equality and dignity at work. We are committed to treating all employees, clients and organisation contacts equally, regardless of gender, civil status, family status, sexual orientation, religious belief, age, disability, race or membership of the traveller community. The Organisation believes that embracing equality and diversity in the workplace benefits not just the Organisation but also individual employees, departments and our clients. All our employees bring their own background, work style, distinct capabilities, experience and characteristics to their work. We want to utilise the widest range of skills, knowledge and experience in our Organisation while complying with legislation. As well as treating people with dignity and respect, the Organisation strives to create a supportive environment in which all employees can flourish and reach their full potential, regardless of differences, experience or education. Harnessing the wide range of perspectives this diversity brings promotes innovation and helps make us more creative and productive
Deputy Manager
Deputy Manager - Galway - 32 hrs, Permanent We are looking for a dedicated and enthusiastic Deputy Manager to join our store at Flying Tiger Copenhagen Galway shopping centre, Headford road, Galway They get to be part of our unique concept and help us create an atmosphere that's second to none. Join us and be a part of a company that's passionate about growth, creativity, and making every day extraordinary. Must be fully flexible and available to work Monday through to Sunday working a variety of shift patterns ranging from early start to support delivery to starting later to support closing the store. For this role, availability must include being able to work up to 5 out of 7 days a week. to cover busy trading periods, absence, holidays About Us At Flying Tiger Copenhagen, we don’t design to make products look nice, we design to make people feel good. Creating products that make you smile with the real value in the experiences of when we share these products with others. We are a variety retail concept with over 800 stores across 27 countries. with over 7,000 fantastic employees. As part of a responsible community, we are committed to sustainability, including sourcing of our materials, to how we operate across our businesses. What the role is about? Flying Tiger Copenhagen offers a progressive and fun place to work. Our store teams possess solid retail skills, are commercially focused and have the autonomy to make and be accountable for decisions related to their store. We actively invest in our people and offer career progression opportunities. If you have a solid and demonstrable background in a similar role within a fast paced retail or hospitality environment and this opportunity sounds like the new challenge you're looking for, we'd love to hear from you! The hourly rate for this role is €16.42.
