Travel & Events Administrator

Overall Role Objective To provide an efficient and effective administrative support service for the Travel Department. Job Specific Responsibilities The post holder will: Generate and prepare documents, letters, reports, memos, and other correspondence accurately and professionally. Ensure that computerised information systems and spreadsheets are accurate and regularly updated. Complete all administration associated with the Travel Department. Check and process all invoices and forward them to relevant departments for payment. Assist in the coordination of company drivers and customer visits. Respond to general written, telephone, and email enquiries in an accurate and timely manner. Handle incoming and outgoing mail. Order and organise stationery. File, photocopy, and carry out general travel administration, including digital filing, as required. Ensure that files are kept up to date and archived as required. Maintain confidentiality in all work undertaken. Ensure accurate and tidy completion of all documentation. Report any known breaches of procedure or examples of substandard quality to the manager. Assist the Senior Travel and Events Co-ordinator in all areas and duties as required. Complete reconciliation of company credit cards on a monthly basis. Ensure all company pool car checks are completed, relevant paperwork is finalised, and vehicles are serviced and repaired as required. Other Duties Undertake any other duties within the competency of the post holder as directed by line management. This role may require coverage beyond normal working hours. It is a condition of employment that the post holder is able to fulfil this requirement. Additional Duties / Enhanced Responsibilities – Level 2 In addition to the above, the Travel and Events Administrator will ensure a systematic and effective travel and events service is provided across all relevant business units of the company, including: Check prices and book meeting rooms as required. Complete first approval of Driver Declaration UK/Ireland eForm, ensuring all information is correct and relevant documents are uploaded for final approval. Additional Duties / Enhanced Responsibilities – Level 3 In addition to the above, the Travel and Events Administrator will ensure a systematic and effective travel and events service is provided across all relevant business units of the company, including: Assist with corporate event administration. Assist with training of new administrative staff where applicable. Qualifications • 5 GCSE passes, including English and Maths (Grade C or above). Experience • Experience in a busy office environment. • Experience processing invoices and managing related documentation with strong attention to detail. Key Skills • Proficiency in Microsoft Office packages, including Word, Excel, and PowerPoint. • Ability to organise, plan, and prioritise tasks within a high-volume, varied workload. • Ability to work effectively on own initiative and contribute within a team environment. • Ability to maintain a high level of accuracy and confidentiality in all work undertaken. • Excellent communication skills (both written and verbal). • Professional, customer-focused approach.