Jobs in Co. Down
Sort by: relevance | dateAdministrator
Main Purpose As an integral member of the Learning and Development (L&D) team, provide a professional and customer focused administrative and front of house service to the Learning and Development College, to support corporate objectives and those of the Service Support Directorate. Provide support and advice to NIFRS personnel regarding operational learning and development (L&D) to ensure the effective and efficient delivery of training and associated events. Provide a Helpdesk facility for users and administrators of the Learning Management System. System maintenance, development, training and user access. Contract monitoring and supplier liaison to support budget and finance management. Summary of Responsibilities • To work with the HR Advisor, Learning & Development Business Support to support the effective and efficient delivery and implementation of all Learning & Development (L&D) interventions, to support NIFRS’ organisational need. • To work in partnership with the Learning and Development Team, Departmental Heads, Subject Matter Experts (SME), Course Directors, Faculty Instructors and other relevant staff to design, create and produce professional L&D course materials and relevant supporting documentation. Learning & Development • To provide guidance, support and training for L&D activities and the application of L&D Policies and Procedures. • To work with subject matter experts in reviewing training materials and to support the development of new materials in line with National Operational Guidance/National Occupational Standards and other legislative requirements, finding innovative ways to translate these ideas into the LMS system. • To act as a first point of contact for all internal and external enquiries relating to operational Learning & Development support and ensure necessary communication is maintained with the Area Commander, Senior Managers and other professionals. • To provide support and guidance to the L&D function in the development of digital learning content and effective use of learning technologies such as blended learning, eLearning, e-portfolios, video publications and other training material. • To be instrumental in the creation, collation and production of web-based and online training materials using complex software. • To ensure continued and effective working relationships with key internal and external stakeholders, such as Area Commanders, Group Commanders, Area Business Managers and training providers. • First point of contact for L&D contract providers, dealing with queries, recording contract expenditure, initiating purchase orders, and dealing with invoices and credits. Administration • To provide a high level of customer service to internal and external contacts through effective and professional communication, taking ownership of customer queries, complaints and issues from start through to completion. • When required, provide a high-quality and professional reception and front of house service for LDC, including reception and switchboard duties, dealing with internal and external visitors, phone calls and emails. • To ensure the accurate and timely production of relevant management information and reports for the L&D Team, LDC Senior Management, Executive Leadership Team (ELT) and the NIFRS Board, as appropriate. • To provide professional administrative support for facilitation of meetings and events, setting up and tracking the issue and return of IT and audio visual equipment, course commissioning activities, and design and development of training materials. • To assist in the preparation of responses to complaints, Freedom of Information requests, Data Protection requests, Ministerial, Parliamentary or NI Assembly questions. • To ensure that all activities in support of L&D interventions are completed to the highest professional standard in a timely and cost effective way, e.g. contract administration, course commissioning, subsistence, travel and accommodation provision. • To create and update resources to train and support learners i.e. user documentation, instructions and procedures. To maintain version control index of training materials and ensure compliance with Good Management, Good Records retention and disposal guidelines. • To undertake a helpdesk function dealing directly with and resolving L&D queries, escalating queries which cannot be resolved, ensuring the taking and passing on of information is clear, concise and accurate. Learning Management System • Responsible for ensuring data held within LMS is accurate and up to date, managing the security and use of training records in line with GDPR regulations. • Acting as the point of contact to ensure that problems and actions taken to resolve problems during planning and testing are clearly documented in a timely manner. To provide a Helpdesk function for operational L&D and troubleshooting assistance for users regarding LMS and system functionality. • To ensure a partnering approach by collaborating and networking with colleagues and stakeholders (internal/external) to promote partnership working, share learning and progress Learning and Development projects and initiatives relating to LMS. • With regard to LMS, provide the main support network for Learning and Development to support NIFRS organisational need. Engage and liaise as necessary with internal stakeholders to ensure that the LMS takes advantage of emerging technology that will streamline and improve processes. • To take a lead role in the design and development of training programs to promote the development of new learning solutions. Provide training for staff on LMS implementation, develop support documentation and associated materials in line with end users’ requirements. • Taking a lead role in the effective scheduling of NIFRS operational training plans to support the L&D Business Manager. • Act as a point of contact with the software supplier to ensure any day to day issues (including support issues) are identified, resolved and escalated as required. • Take a lead role in monitoring and reviewing the effectiveness of learning solutions to ensure continuous improvement. Manage and support all areas of the LMS including functionality, appearance, tabs and settings. Build and maintain dashboards and landing pages; assign courses and programs. • Take a proactive role in dealing with the operation, use and configuration of the LMS. • To assist with the development of LMS and integration with existing and new systems. • To keep up to date with developments regarding work already carried out in relation to LMS transition, to facilitate harmonisation of systems and processes. General Responsibilities • To adhere to NIFRS Procurement Policy and Procedure, ensuring that requisitions are raised and approved in a timely and accurate manner. • To assist as directed in NIFRS recruitment and selection procedures. • To maintain an up-to-date knowledge of organisational policies and procedures impacting on Learning and Development activity at both a corporate and local level. • To undertake duties in such a way as to enhance and protect the reputation and public profile of the NIFRS. • To maintain an up-to-date knowledge of developments across a broad range of Learning and Development-related activity (continuing professional development). • To promote, uphold and implement all NIFRS policies, plans and procedures and those relating to legal requirements such as equality, health and safety, data protection and freedom of information etc. • To direct and signpost managers and officers to the appropriate source for issues outside the remit of this post. This includes providing cover for service areas other than that initially assigned. • To undertake any other duties which may be assigned to meet organisational need and the change agenda and which are reasonably regarded as within the nature of the duties, responsibilities and grade of the post as defined. Note: This summary of responsibilities and personal duties is not intended to be exclusive or exhaustive. The post holder may be required to undertake various other duties as deemed necessary and commensurate with the level of responsibility of the post. NIFRS reserves the right to update the Job Description to reflect the changing needs of the Service in consultation with the post holder. Knowledge, Skills and Experience Either: • Possess as a minimum, a Level 4 qualification (e.g. HNC or equivalent) in a relevant subject (e.g. Business Administration, Human Resources, Business Management) PLUS • Have a minimum of two years’ experience working in a Learning & Development or an administrative role. OR • Possess as a minimum, 5 GCSEs at Grades A* - C / 9 - 4 (or equivalent) including English Language and Mathematics PLUS • Have a minimum of five years’ experience working in a Learning & Development or an administrative role. Knowledge, Skills and Experience Continued • Can demonstrate: (a) Excellent planning and organisational skills (b) Ability to produce accurate work (c) Excellent communication skills (both oral and written) and the ability to engage with a range of stakeholders (d) A strong customer service focus • Demonstrate experience in interpreting data and producing reports on learning management information. Other Requirements • Applicants must have a full current UK/EU driving licence and a car available for official business use, or access to a form of personal transport that will enable you to meet the requirements of the post in full.
Support Worker
POSTS: PERMANENT SUPPORT WORKERS (Care Assistant grade) STROKESTOWN ADULT SERVICES (Strokestown, Elphin, Tulsk, Ballinagare & Ballaghaderreen areas) Ref: 97709 Locum Support Worker roles are also available for the East Roscommon Area. A panel may be formed as a result of this campaign from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Location: Strokestown Adult Services (Strokestown, Elphin, Tulsk, Ballinagare & Ballaghaderreen areas). Staff allocation could be either within residential/respite/day settings or in community services. The appointee will initially commence working in one particular area of the Cruachan services and this work location may change due to future service needs. The Role: The Support Worker role is to support the person in all aspects of daily living focusing on the individual’s ability and promoting independence and development of skills at all times. The Support Worker will assist people with the achievement of personal outcomes and in participating in the ordinary everyday life of the community through inclusive and creative thinking. The Support Worker is also responsible for all aspects of personal care required during the day. This includes meals, household tasks, personal and intimate care and other related aspects of physical well-being. Qualifications, Experience & Skills: Working Hours: 3 X Permanent Part-Time 70 hours a fortnight 1 X Permanent Part-Time 62 hours a fortnight 1 X Permanent Part-Time 60 hours a fortnight 1 X Permanent Part-Time 60 hours a fortnight (Annualised) All posts are based on a 14-day duty roster. The successful candidates may be required to work to accommodate an integrated day service, with weekend work, some split duty hours, public holidays, evening/night duty and sleep-ins to meet service needs. Corlann model of service is based on Personal Outcome Measures quality and person centred planning system requiring employees to be flexible in their working hours to provide a quality service delivery for each person supported. Annual Leave: 22 days per annum (pro-rata for part-time), i.e. 8.46 hours per 100 hours worked. Remuneration: Department of Health salary scales apply as at 01/02/2026: €34,536 x 11 increments - €47,152 per annum (pro-rata for part-time). A Long Service Increment €47,954 per annum (pro-rata for part-time) is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays, sleep-ins and night-duty when worked. Salary quoted is based on a 39 hour working week. The successful candidate will be granted incremental credit subject to satisfactory verification of previous public sector service. Tenure: Permanent Part Time & Pensionable A panel may be formed as a result of this process from which subsequent permanent, temporary or fixed term Support Worker appointments within the Strokestown Adult Services may be offered over the next 6 to 12 months. Full Job Description attached Informal enquiries for this post to: Patricia Coleman, Strokestown Services Area Manager on 0871447954 Closing date for receipt of completed application forms /CV’s on-line is 5pm, 25th May 2026 Interviews date to be confirmed CORLANN IS AN EQUAL OPPORTUNITIES EMPLOYER INDW
Community Facilitator
CORLANN –WEST REGION POSTS: Community Facilitator’s (Instructor/Supervisor grade) Strokestown, Elphin, Tulsk, Ballinagare & Ballaghaderreen areas Ref: 96949 A panel may be formed as a result of this process from which subsequent permanent, temporary or fixed term Community Facilitator appointments within the Cruachan Service location may be offered over the next 6 to 12 months. Locum Community Facilitator roles are also available. Location: Cruachan Adult Services - Strokestown, Tulsk, Elphin, Ballinagare and Ballaghaderreen areas. Staff allocation could be either within residential/respite/day settings or in community services. The appointee will initially commence working in one particular area of the Cruachan services and this work location may change due to future service needs. The Role: The Community Facilitator will be involved in the development and implementation of the educational, social, vocational, recreational and personal development goals for people supported in the service. The successful candidate will fulfil a key worker role for people supported and will work to develop active roles and increase participation in local communities. Qualifications / Experience: Contracted hours of work are liable to change from 8am to 8pm over 7 days to meet the requirements of the service. Corlann model of service is based on Personal Outcome Measures quality and person centred planning system requiring employees to be flexible in their working hours to provide a quality service delivery for each person supported. Annual Leave: 22 days per annum (pro-rata for part-time), i.e. 8.46 hours per 100 hours worked. Remuneration: Department of Health Instructor / Supervisor salary scales as at 01/02/2026 apply: €35,932 x 12 increments - €51,887 per annum (pro-rata for part-time). Salary quoted is based on a 39 hour working week. The successful candidate will be granted incremental credit subject to satisfactory verification of previous public sector service. Tenure: Posts are Permanent Part-Time or Temporary Specific purpose and pensionable. A panel may be formed as a result of this process from which subsequent permanent, temporary or fixed term Community Facilitator appointments within Cruachan Services may be offered over the next 6 to 12 months. Full Job Description attached Informal enquiries for this post to Patricia Coleman, Area Manager on 0871447954 Closing date for receipt of completed application forms /CV’s on-line is 5pm, 25th May 2026 Interview date to be confirmed CORLANN IS AN EQUAL OPPORTUNITIES EMPLOYER INDW
Iplanit Project Implementer
iPlanit Project Implementer Grade V (Clerical) – Full Time (35 hour working week) Fixed Term Contract – 2 Years Note: Applicants will be shortlisted based on the information provided on application. Salary: The 7 -point salary scale for the post as of 01/02/2026: €52,235, €53,798, €55,391, €57,021, €58,659, €60,569, €62,485 LSIs New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Role: The Purpose of this role is for the implementation of iPlanit (person-centred care planning software system) across the organisation to ensure efficient and effective utilisation of resources to support the delivery of high-quality services by Horizons. The successful candidate will report to the iplanit Project Lead and will be responsible for rolling out iPlanit across all locations of the organisation throughout Cork city and county. The successful candidate will be responsible for the training and onboarding of staff and working with the existing project team and software supplier to resolve any issues that may arise. The key responsibilities of the role include: Informal enquiries may be made to Marie O Brien, Regional Manager on 086 044 2096. Completed application forms must be completed no later than Sunday 17th of May 2026. Interviews will be held on week commencing 25th of May 2026. Visit our website at www.horizonscork.ie
