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Maxi Zoo is part of the Fressnapf Group, the European market leader in pet products with 2,700+ shops across Europe. We are driven by the desire to make the life of pets and pets owners simpler, better and happier. Maxi Zoo is Ireland’s largest pet retailer with 34 stores located across Ireland and a growing Omnichannel business. We employ over 350 people and were certified as a Great Place to Work in 2024. We are recruiting for a fixed term District Manager to join our head office team. A district manager has operational and financial responsibility for a defined region or territory. Their duties include providing training and development for staff, ensuring quality consistency across the region and increasing sales and profitability in their region. Applicants for this role need to hold a full clean drivers licence and be able to travel to stores in Dublin, Wicklow, Kildare and surrounding counties, this role also includes infrequent travel to our head office in Ballincollig, Co. Cork. Minimum Education & Skills required A degree or equivalent in a management/business Full, driving licence with 2 years' experience is essential. Excellent knowledge of Planning, Forecasting and Decision Support activities. Competence to support, develop and motivate a large team. Work Experience Minimum of 3 + years management experience in a similar role is desirable. Experience of managing diverse business models is essential. Experience of working in a sales focused training environment. Experience in managing, leading and developing a multidisciplinary team - strong people management skills are essential. Job purpose Leadership - Sustainable set up, coaching and steering of professional competent store managers within the assigned district/area Business Focus - Driving district/area performance and efficiency based on extensive market awareness/understanding to achieve and surpass business targets Operational Excellence - Ensuring a consistent implementation of all standards based on profound store processes understanding to reach an international consistent brand image and accelerate process efficiencies Corporate Compliance - Securing compliance on legal and organisational regulations regarding Corporate Centre standards as well as country specific policies Performing role model ship in terms of leadership, collaboration, communication and engagement; Conveying an outstanding level of customer centricity to assigned store staff (e.g. via e-learnings, Mystery Shopper monitoring and regular observation during trainings on the job); 1st level support to store managers. Professional and disciplinary lead, performance appraisals, recruiting and coaching of store managers; managing and supporting change according to corporate strategy defaults. Supporting store managers in building up successful/professional store teams (e.g. through the facilitation of continuous professional and personal team development); identification and sustainable development of talents among store staff in terms of succession; fostering of an effective exchange of best practices. Efficiency oriented management of sales activities through the use of profound market/retail expertise as well as the continuous analysis of central sales KPI to drive sales results and surpass commercial targets. Sales steering and personal cost planning as well as cost monitoring (e.g. write downs, maintenance costs, stock optimization) to realise budget and using opportunities for comprehensive cost-optimization to sustainably enhance profitability. Derivation and execution of effective measures to sustainably realise specific and superordinate sales strategies; continuous exchange with Sales Director/HQ on sales strategy, area/district performance, overall target achievement, change progress and human relations. Assure consistent transparency on corporate strategy, process demands as well as corporate values and ethics across assigned area/district by exchange with Sales Director / HQ. Securing compliance with all process standards (operational manuals, merchandising handbook, …) and relevant legal requirements (in particular health and safety regulations) through predefined store checks and regular store visits. Why join us? Competitive salary Company Car Hybrid Working Arrangements Remote working 1 day per week Pension Employee Discount -we offer employee discount of up to 40% in our stores and 20% in our Salon Paid leave- Sick leave, annual leave and bank holidays, maternity/paternity leave Refer a friend scheme Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path. Community-A chance to work in an environment where employees and customers share the same passion for animals Annual leave- starting at 21 days and rising to 23 days at year 6. Employee assistance programme
Finance Assistant
Finance Asistant - Accounts Payable Fixed Term Contract up to 31st July 2026, Newtownards Campus ABOUT US We take great pride in Inspiring. Transforming. Enriching lives. Each member of staff has an important role to play in ensuring that our students and business clients get the very best of quality education. Our working environment is a dynamic, challenging and rewarding one. We need the best talent to help us become a world leader. As well as a challenging role which will add value to your CV you will get an attractive renumeration package, access to professional development opportunities and the chance to work with some of the best in the education sector. We currently have a vacancy for a Finance Assistant. JOB PURPOSE The job role will contribute to the effective and efficient operation of the Accounts Payable function of the College by being involved in all aspects of invoice processing, expenses processing, invoice scanning and invoice payment. The post holder is a member of the Finance team and will work across the whole Finance department when circumstances require. For further information on the main duties and responsibilities of this role, please see attached Job Description.
Customer Experience Champion-skibbereen
Job Title: : Customer Experience Champion-Skibbereen Vacancy ID : 096268 Vacancy Type : Fixed Term Contract Post Date : 22-May-2025 Close Date : 05-Jun-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch¿ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities : ¿ Support in the day to day operation of customer service within the branch. ¿ Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. ¿ Take ownership and deal with customer queries in an effective, professional and compliant manner. ¿ Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. ¿ Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. ¿ Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. ¿ Perform duties in accordance with policies, procedures, whilst living PTSB¿s values and Standards. Essential Requirements : ¿ QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. ¿ If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. ¿ Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience ¿ Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) ¿ Committed to and enjoys working in a sales environment This is a 12 month fixed term contract position based in Skibbereen. Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Customer Experience Champion-douglas
Job Title: : Customer Experience Champion-Douglas Vacancy ID : 096222 Vacancy Type : Fixed Term Contract Post Date : 22-May-2025 Close Date : 05-Jun-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch¿ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: ¿ Support in the day to day operation of customer service within the branch. ¿ Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. ¿ Take ownership and deal with customer queries in an effective, professional and compliant manner. ¿ Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. ¿ Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. ¿ Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. ¿ Perform duties in accordance with policies, procedures, whilst living PTSB¿s values and Standards. Essential Requirements: ¿ QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. ¿ If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. ¿ Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience ¿ Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) ¿ Committed to and enjoys working in a sales environment This is a 12 month fixed term contract position based in Douglas. Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Assistant Business Manager
GET TO KNOW US Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. KNOW THE ROLE As a Assistant Business Manager you will: APPLY HERE - https://apply.workable.com/charlotte-tilbury/j/E9F5FDDB05/apply/ KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
Sales Consultant
GET TO KNOW US Carl Scarpa is an affordable Italian luxury footwear brand led by a dynamic and diverse management team who believes in their people and expects the best from them. Working for Carl Scarpa affords everyone the opportunity to grow and develop personally and professionally. KNOW THE ROLE We are recruiting for a Temporary position for a Sales Assistant in our Arnotts Concession. KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
HR Administrator
A career in our Human Resources, within Business Enablement Solution, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the firm’s people strategy, creating a unique people experience for each individual, and supporting our firm-wide values by working with the core competencies that measure and drive individual and firm-wide success in the marketplace. Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support. The HR Administrator will work as part of a centralised first level support team providing effective and efficient HR administrative support to the business. The team, currently made up of 12 people, are responsible for all administration tasks relating to Human Resources, Payroll and Benefits, with support on Recruitment and Student Services when required. The team uses Workday, our Human Capital system, and are continuously looking at ways to work differently and more efficiently leveraging Digital tools where possible. Purpose-led work you’ll be part of; As a HR Administrator, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. The role is dynamic, projects and tasks assigned to you will vary throughout the year. Responsibilities include, but are not limited to: Unlock your potential with PwC Ireland We believe that challenges are better solved together. We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.
