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Mystery Shoppers

Customer Perceptions LtdNationwide

Mystery Shoppers - Required Nationwide! Looking to earn an extra income? Would you like to earn cash while you shop? Customer Perceptions are recruiting  Mystery Shoppers  across Ireland. Flexible working hours are available to suit your needs. All you need is:  ✅  Good observational skills ✅ The ability to recognise outstanding customer service ✅ A strong grasp of written and spoken English Click  Apply Now  to submit your application today! Don't have a current CV?  No worries - Just click Apply Now and upload your letter of introduction through the cv section OR Click  HERE   to view the JobAlert.ie CV templates section and build your CV today! 🛑 IF YOU DO NOT RECEIVE A RESPONSE WITHIN 4 WORKING DAYS OF SUBMITTING YOUR APPLICATION PLEASE DOUBLE-CHECK YOUR SPAM OR JUNK FOLDER 🛑

5 days agoPart-time

Business Improvement Manager

Armagh City, Banbridge & Craigavon Borough CouncilCivic Centre, Craigavon, Armagh

JOB PURPOSE: To assist the Development, Community and Wellbeing Directorate in providing high-quality, efficient, safe and effective services in line with the Council’s policies and procedures. Strategically manage the Business Improvement portfolio: • Business Planning and Performance Measurement • Service Improvement & Information Management • Capital Development • Systems Development & Training • Policy and Research • Communications, Marketing and Engagement • Risk and H&S overview • Investigation of complex cases. • Event Equipment Lending Scheme To ensure continuous improvement to deliver a high quality service to meet the needs of customers, adopting an innovative business planning approach underpinned by best practice. The post holder will be expected to make a significant contribution to the strategic vision, direction, development and management of the Departments including setting and achieving the key outcomes and targets, as well as ensuring an outward facing and future focus to the work of the Department and in particular to ensure the Service delivers on achieving the council priorities and ensuring continuous improvement. Participate fully in the departmental management team (DMT) and provide a proactive support role to the Heads of Department, senior managers and DMT, contributing to the decision-making process and providing leadership and direction in delivering the aims and objectives of the directorate. The post holder will support transformational change and continuous business improvement within the Departments, ensuring and implementing integration of service functions and responsibilities. They will be responsible for the management and delivery of a high-quality, flexible service to meet the needs of customers in line with best practice and will be required to maximise business development potential. Develop and manage frameworks and approaches for the departments in relation to performance and improvement and develop processes, capabilities and business intelligence within the department to support evidence-based decision making. The post holder will be required to work collaboratively and proactively to foster and sustain effective relationships and partnerships with a wide range of internal and external stakeholders including other officers, elected members, outside bodies and local citizens to advance our Corporate and Departmental agendas. MAIN DUTIES AND RESPONSIBILITIES: Manage and support the proactive development, implementation and monitoring of the department’s programme of performance and improvement activity, ensuring alignment to the departmental and council strategic objectives and liaise with key corporate stakeholders in the development and delivery of this. Lead and manage a team to provide effective support to the departments and DMT and ensure a flexible and cohesive team of resources to deliver a prioritised work programme for the unit and associated resource management strategy, based on sound principles of programme and project management, to meet current and emerging needs; Manage and develop staff to ensure that they and any employees for which they are responsible: • Promote a “One Council” approach; • Operate within Council policies; • Effectively manage their teams, positively contributing to wellbeing and high levels of employee engagement; • Implement and review appropriate training and development programmes for employees to ensure sufficient skills, capacity and knowledge within the service. • Deliver services in the most efficient and equitable manner and in accordance with Council governance and financial regulations; • Efficiently and effectively manage available resources; • Work in a corporate and collaborative way with other services and departments; • Deliver their agreed targets In collaboration with Heads of Department and Senior managers lead, develop and establish a portfolio transformational change and continuous business improvement programmes including the identification of milestones, communications strategies, risks and mitigation plans while minimising disruption to existing services and ensuring these are consistent with overall strategy. This will include managing projects from inception to completion and developing short, medium and long-term strategies for transformation. Provide advice, guidance and assurance to Heads of Department, senior managers and the DMT on all matters related to the performance and improvement of the departments, escalating any issues or recommendations as required; and lead on the development of performance data and other management information to support DMT decision making and as required for other departments, Elected Members and external stakeholders. Develop, plan and deliver prioritised programmes and projects on the major departmental strategic issues and drive improvement and cohesiveness across the departments, identifying opportunities for standardisation of practices and processes, economies of scale, efficiency and improved effectiveness. Act as the lead and main point of contact in relation to research and policy development within the directorate, advise DMT of emerging issues and direct and assign officers to support corporate and departmental requirements in this regard, including developmental thinking, horizon scanning, coordination of policy responses and consultation, representation on policy networks etc. Share knowledge & expertise in supporting corporate QMS development as needed. Lead the roll out of best practice in portfolio, programme and project management within the department and review and embed the supporting processes, systems, capabilities and culture. As directed by the Director and/or the Case Decision Maker carryout thorough and timely investigations, completing findings and conclusions based on the investigation. Proactively manage aspects of the overall performance and improvement programme so that issues, interdependencies, risks and necessary changes of priority are highlighted, assessed and actioned; and ensure all assigned programmes/projects are delivered on time, within budget and deliver the required outcomes. Manage the Event Equipment Lending Scheme, overseeing the implementation and review of the policy, the procurement & contract management of third party supplier/s and the establishment and adherence to financial management practices in compliance with Council policies. Work in partnership with the Heads of Department, Senior Managers and the Finance Business Partner in establishing robust financial management and maintaining financial and administrative systems across the Department. Lead, develop and review the Quality Management System across the Departments ensuring the development is bespoke and aligned to the priorities and outcomes of each Department. Provide challenge and influence to inform departmental and service planning. Lead, manage and develop Customer Services, Marketing and other key services and along with other departments in the Directorate, play a lead role in ensuring a ‘customer-based’ approach throughout the Departments. Oversee the delivery of the Department’s elements of the Capital Programme in partnership with the Estates and Assets and Finance Departments from feasibility to construction phases. Prepare and evaluate tender specification and contract documentation in collaboration with the Estates and Assets Management and Procurement Departments. Research and compile statistical information, reports and documents as required for the Department, Council and Central Government. Proactively manage aspects of the overall performance and improvement programme so that issues, interdependencies, risks and necessary changes of priority are highlighted, assessed and actioned; and ensure all assigned programmes/projects are delivered on time, within budget and deliver the required outcomes. Prepare committee reports and attend and present at committee meetings and workshops as required. Manage and support transformational change and the transition of services, ensuring the integration of functions and responsibilities to fulfil the Council’s vision and Corporate Plan. Lead Performance Improvement, supporting other service managers in developing and implementing service improvement. Work in partnership with the Heads of Department and the Communications Officer Coordinate an effective communications strategy to ensure all stakeholders are informed and understand the work of the Performance and Improvement Unit and working relationships. Undertake any other relevant duties that may be required and are commensurate with the nature and grade of the post. Qualifications and training • 3rd level qualification (i.e. HNC/HND, Level 4, Degree) in line with the Qualifications and Credit Framework (QCF) in a relevant discipline/subject such as Business, Business Management, Public Administration (Please note relevancy should be clearly demonstrated.) (https://www.gov.uk/what-different qualification-levels-mean/list-ofqualification levels) *Applicants who do not possess a relevant third level qualification must demonstrate five years’ relevant experience as below. Experience • Three years’ experience leading and managing business services in all of the following: • Developing options to solve complex service delivery issues and monitoring improvements to services; • Effectively leading, managing and motivating a team and persuading/influencing and implementing people and process change; • Developing and maintaining effective partnerships with a wide range of stakeholders (including Elected Members or Board Members) to achieve positive outcomes; • Research and report writing and policy and procedure development • Business Planning and Performance Measurement • Developing communication and marketing initiatives; Key Skills, knowledge and attributes • Comprehensive knowledge of programme & project management and the relevant best practice and industry standards and guidelines. • Excellent oral and written communication skills. • Excellent organisational skills. • Strategic planning skills. • Competent in the use of Microsoft applications in a work context (e.g. Word, Excel, Power Point, Outlook) Driving • Hold a full current driving license (valid in the UK) and have access to a form of transport or *have access to a form of transport which will permit the applicant to carry out the duties of the post in full. *This relates only to any person who has a disability, which debars them from driving. Working Arrangements/Flexibility • 37 hours per week, Monday – Friday 9.00 am – 5.00 pm. A flexible working hours scheme in operation. The postholder may be required to work additional hours and outside normal working hours to meet the needs of the post.

1 day agoFull-timePermanent

Programme Manager

City, Banbridge & Borough CouncilCivic Centre, Craigavon, ArmaghPO3 SCP 33-36 £44,075 - £47,181 per annum

JOB PURPOSE: The postholder will oversee the delivery of programme management services across the Development, Community and Wellbeing Directorate’s diverse portfolio of projects, directly contributing to the strategic aims and objectives of the Council. They will be responsible for the successful delivery of high-quality, fit-for-purpose programmes and projects that meet the needs of service users and the wider public - helping to ensure that programmes and projects are completed on time and within budget, that they comply with all relevant statutory requirements, whilst providing best value in the procurement of goods and services related to project delivery, ensuring that all activities align with the Council’s strategic goals. All correspondence in relation to your application will be sent via e-mail. Please ensure a valid e-mail address and phone number is provided when filling out the application form. Applicants must advise of any changes to contact details during the process. Applicants should ensure that they check their e-mails including junk folder regularly. Please download the Job Description and Person Specification as these will not be available after the advertisement.  Recruiting Office: Human Resources Section (Craigavon Office) Armagh City, Banbridge & Craigavon Borough Council Lakeview Road Craigavon Co Armagh BT64 1AL Tel: 0300 0300 900

1 day ago

Learning Support Assistant

Southern Regional CollegeArmagh

SALARY: £25,583 - £25,989 PER ANNUM (PRO RATA) LOCATION: POST 1: BANBRIDGE POST 2: ARMAGH (There may be a requirement to travel to other campuses) REPORTS TO: LEARNING SUPPORT CO-ORDINATOR JOB PURPOSE The Learning Support Assistant will have responsibility for providing additional learning support to students with learning difficulties and/or disabilities. They will be required to undertake a range of tasks associated with supporting learners on a range of full time and part time courses, this may include working one-on-one in a small group within a classroom supporting students with their education and social development. A Learning Support Assistant provides support to students who have a learning difficulty and/or disability such as specific literacy difficulties, Autism or Asperger’s Syndrome, mental health difficulties or mobility difficulties. KEY RESPONSIBILITIES AND ACCOUNTABILITIES The successful candidate will be responsible for any or all of the following duties: • Provide additional learning support as detailed in the Individual Support Plan as directed by Line Manager. • Learning support assistance in a variety of settings such as classrooms, exams settings, kitchens, sciences labs and workshops. • Provide support for extracurricular activities including meetings, tutorials, educational trips, career events, formals etc. and any other organised events as agreed. • Reading / prompting or taking notes as recommended in the student’s individual support plan. • Use and promotion of specialist equipment or assistive technology. • Assist students to find appropriate research material for their assignments/ projects. • Assist students to locate and collect books / Laptops from the Learning Resource Centre. • Provide one to one support for student/s where appropriate at break and lunchtimes, this may include supporting students or order and pay for food. Some students may need assistance during their meal time. • Provide support to students during class assessments or exams as directed by their Line Manager • Liaise with Line Manager and relevant curriculum staff where necessary ensuring all communication remains confidential. • Promote and assist students with the use of assistive Technology, this may also include demonstrating assistive technology to students (following training). • Promote and assist students to access counselling services and other health and wellbeing supports where appropriate • Liaise with relevant Safeguarding staff to refer a cause for concern as per relevant policies and procedures. • Support students during fire evacuation if required Administrative and Record Keeping Duties The successful candidate will: • Liaise and co-operate with Line Manager to provide support for students with special educational needs or disabilities as outlined in the student’s Individual Support Plan • Complete monthly pay claims by required deadlines. • Complete monthly paperwork required by the Line Manager e.g. learning support records • Complete any additional reporting or recording as requested by Line Manager or relevant curriculum staff e.g. Normal Way of Working Form for access arrangements • Regularly update the Learning Support Manger / Co-ordinator regarding relevant issues by completion of Learning Support Records • Attend meetings as requested by Line Manager • Assist in risk assessments as required. • Participate in training and development including mandatory online training. • Be familiar with relevant policies and procedures including Learning Support Policy, Examination Support Policy, Safeguarding Policy. • Undertake any other duties appropriate to the grade and post as may be assigned. GENERAL • Participate in the enrolment cover rota as appropriate. • May be required to undertake work outside normal working hours on occasions. • Provide reports, written and oral, as required. • Ensure that all documentation and authorisation procedures are adhered to. CONDITIONS • Promote the College positively at all times. • Abide by all College procedures and ensure these are implemented in area of responsibility. • Within the context of the post, ensure full compliance with College health and safety requirements. • Abide by Learning Support Code of Conduct as outlined during Section Induction. • Within the context of the post, ensure full compliance with College equality requirements. • Any other duties appropriate to the grade and post, as assigned. The location of the post will reflect the needs of the College and may be changed subject to the requirements of the College. Duties may change as the College develops, therefore the person appointed will be expected to be flexible in relation to duties performed as required. It is anticipated that the post-holder will be required to adopt a flexible approach to the duties and responsibilities as outlined in this Job Description. This is a description of the job as it is at present constituted. It is the practice of the College to periodically examine employees’ job descriptions and to update them to ensure that they relate to the job as then being performed or to incorporate whatever changes are being proposed. This procedure is normally carried out through discussions between the post holder and the line manager. It is the College’s aim to reach agreement to reasonable changes following consultation with the post holder.

1 day agoFull-timePart-time

IT Technical Lead

Southern Regional CollegePortadown, Armagh£32,597 -£36,363 PER ANNUM

The IT Technical Lead is responsible for leading the delivery of high-quality ICT support services primarily within their designated campus, ensuring that students and staff receive a responsive, reliable and secure IT service. The postholder will have responsibility for assigned elements of the College’s IT services on a cross-campus basis, working under the direction of senior staff within Operations, Systems, Network Infrastructure and Security. The role includes technical leadership, service improvement, incident management, endpoint and systems administration, security operations, staff supervision and support for the development and implementation of College ICT services. ​​​​​​​​​​​​​​​​​​​​​​​This is a full time permanent position within the College. Closing date for applications is Friday 11th September 2026 at 12noon. ​​​​​​Please note all correspondance will be sent from recruitment@src.ac.uk. Please check your mailbox including any spam folders regularly. ​​​​​​​College benefits include: Competitive Salary, Excellent Pension Benefits, Generous Annual Leave Entitlement, Family & Work Life Balance entitlements and much more.

1 day agoFull-timePermanent

Apprenticeship Liaison Officer

Southern Regional CollegePortadown, Armagh

JOB PURPOSE The post holder will support the Apprenticeship Manager in the coordination and management of students on Apprenticeship programmes in line with the Department for the Economy (DfE) Operational Requirements (ORs) and undertake a key role in coordinating all activity to ensure maximum funding drawdown, ensuring adherence to policies and procedures for accurate record keeping for audit purposes. The postholder will be responsible for preparing and completing all necessary documentation and keying data to and updating data stored in the Training and Apprenticeship Management System (TAMS) or agreed payment system. The postholder will act as a key link between the College’s Work Based Learning (WBL) & Training team, apprentices and employers. KEY RESPONSIBILITIES AND ACCOUNTABILITIES The successful candidate will be responsible for any or all of the following duties: The post holder will form part of a team of WBL & Training team and will be expected to; • Engage with prospective Apprentices/Employers to confirm employment before commencing Apprenticeship programme and advise on entry requirements. • Communicate the concept and rationale of the ApprenticeshipsNI and Higher-Level Apprenticeship programmes to prospective and current employees and employers and update information provided as changes are made by DfE. • Inform and liaise with employers, apprentices and staff on all matters relating to the efficient operation of apprenticeship programme e.g. CITB grant eligibility etc. • Implement and manage a timetable to carry out progress reviews in the apprentice’s workplace in line with ORs and action any concerns raised. • Manage framework information / qualification requirements to ensure PTPs are current and accurate and achievement of full framework is achievable to maximise income generation. • Upload real time reports to the DfE TAMS system, assisting with identifying and solving problems within the scope of the post, in consultation with the relevant College staff. • Prepare and complete all relevant documentation and maintain appropriate records on every Apprentice in allocated caseload. • Set up and manage the completion of Delivery and Tripartite Agreements in advance of apprenticeship commencing in line with ORs. • Set up and manage PTPs, collating the required information from various sources, and keying to TAMS in line with required timelines in ORs. • Manage the issue and completion of induction checklists via TAMS in line with ORs. • Oversee and record progression towards achievement of milestones and targets. • Attend case conferences and compile and present all information as required. • Inform the apprentices of the rules and regulations of the training programme including wage structures, holidays, absence reporting and completion of all necessary documentation. • Monitor the attendance of apprentices in college and in the workplace to assist with retention and the payment of apprentices, liaising with employers as necessary. • Liaise with lecturers, CAMS, external bodies and multi-disciplinary teams to ensure that all contractual requirements are completed to the required standards. • Consult with course tutors and Essential Skills tutors as necessary on matters pertaining to the progress of apprentices. • Inform course tutors and Essential Skills tutors and Apprenticeship Manager of any concerns or difficulties that have been highlighted within the apprentice review. • Prepare and present documentation for audit as required by DfE. • Prepare and complete reports for management as necessary. • Implement processes for any Apprentices progressing within or leaving the programme including associated TAMS processes ensuring maximisation of allocated training weeks. • Provide support for recruitment and marketing initiatives including open days, parents’ evenings. PEAS sessions and interviews as required including the management and promotion of the Apprenticeship social media channel. • Engage with College systems for data entry as appropriate to job role. • Collect and collate details of accidents at work involving Apprentices and complete necessary reporting activity and documentation. • Assist in the student disciplinary procedure as necessary. • Participate in the sharing of good practice. • Promote the range of Apprenticeship and Employer Support Programmes available at BSI business support unit with the aim of referring business opportunities to relevant staff for follow up. GENERAL • Participate in the enrolment cover rota as appropriate. • Be required to undertake work outside normal working hours on occasions to meet the needs of the post. • Provide reports, written and oral, as required. • Ensure that all documentation and authorisation procedures are adhered to. CONDITIONS • Promote the College positively at all times. • Abide by all College procedures and ensure these are implemented in area of responsibility. • Within the context of the post, ensure full compliance with College health and safety requirements. • Within the context of the post, ensure full compliance with College equality requirements. • Any other duties appropriate to the grade and post, as assigned. The location of the post will reflect the needs of the College and may be changed subject to the requirements of the College. Duties may change as the College develops, therefore the person appointed will be expected to be flexible in relation to duties performed as required. It is anticipated that the post-holder will be required to adopt a flexible approach to the duties and responsibilities as outlined in this Job Description. This is a description of the job as it is at present constituted. It is the practice of the College to periodically examine employees’ job descriptions and to update them to ensure that they relate to the job as then being performed or to incorporate whatever changes are being proposed. This procedure is normally carried out through discussions between the post holder and the line manager. It is the College’s aim to reach agreement to reasonable changes following consultation with the post holder. Personnel Specification Applicants must as a minimum, meet all the essential eligibility criteria listed below. Eligibility Criteria Essential A minimum of a Level 4 qualification (or Higher) in any discipline. A pass grade at GCSE Level in English Language or Essential Skills Level 2 in Literacy or an equivalent qualification. A pass grade at GCSE Level in Mathematics or Essential Skills Level 2 in Numeracy or NICATS Access Maths Modules or an equivalent qualification. A minimum of one year’s experience (within the last three years) of using a Management Information System. A minimum of one year’s experience (within the last three years) of liaising with employers. Desirable Experience in managing apprenticeships within a training organisation or employer setting. Other Essential Criteria The role may entail travel between sites, and you are required to demonstrate how you are able to meet this requirement, e.g., whether you hold a full (i.e.) not provisional, current driving licence which enables you to drive in Northern Ireland, and a car for official business, or have access to a form of transport which will enable you to meet the requirements of the post.

1 day agoFull-timeApprenticeship

Learning Support Assistant

Southern Regional CollegeArmagh, Armagh£25,583 - £25,989 PER ANNUM (PRO-RATA)

The Learning Support Assistant will have responsibility for providing additional learning support to students with learning difficulties and/or disabilities. They will be required to undertake a range of tasks associated with supporting learners on a range of full time and part time courses, this may include working one-on-one in a small group within a classroom supporting students with their education and social development. A Learning Support Assistant provides support to students who have a learning difficulty and/or disability such as specific literacy difficulties, Autism or Asperger’s Syndrome, mental health difficulties or mobility difficulties. ​​​​​​​​​​​​​​​​​​​​​​​This is a part time temporary position within the College until March 2027. Closing date for applications is Friday 11th September 2026 at 12noon. ​​​​​​Please note all correspondance will be sent from recruitment@src.ac.uk. Please check your mailbox including any spam folders regularly. ​​​​​​​College benefits include: Competitive Salary, Excellent Pension Benefits, Generous Annual Leave Entitlement, Family & Work Life Balance entitlements and much more.

1 day agoFull-timePart-time

OS Fine Turf Greenkeeper Apprenticeship

City, Banbridge & Craigavon Borough CouncilArmagh, ArmaghScale 2, SCP 5-7 £25,583 - £26,403

Candidates will be required to provide photographic identification to confirm their right to work and identity and original certificates to confirm essential qualifications. Failure to provide the required documents will result in withdrawal from the process. The successful candidate will be required to attend a pre-employment health assessment on 15th September 2026. Job Purpose: The post holder will train to become a fully competent member of a grounds maintenance team under the direction of the Head Groundsperson, undertaking both basic and skilled fine turf and greenkeeping duties across parks, playing fields, bowling greens, golf courses, cricket grounds, landscaped areas and open spaces. The role requires flexibility in working hours, location and duties across the Borough, including training in the care and maintenance of buildings, sports equipment, sports facilities and general amenity areas. The post holder will also develop competence in fine turf maintenance, daily operations, the safe use of plant and equipment, and the delivery of effective customer care within parks and sports grounds. All correspondence in relation to your application will be sent via e-mail. Please ensure a valid e-mail address and phone number is provided when filling out the application form. Applicants must advise of any changes to contact details during the process. Applicants should ensure that they check their e-mails including junk folder regularly. Please download the Job Description and Person Specification as these will not be available after the advertisement.  Human Resources Section (Craigavon Office) Armagh City, Banbridge & Craigavon Borough Council Lakeview Road Craigavon Co Armagh BT64 1AL Tel: 0300 0300 900 Ext: 62014/61705

1 day agoApprenticeship

Retail Supervisor

ScrewfixArmagh

Overview Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us! Opening Hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (1pm to 6pm) Key responsibilities WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

2 days agoFull-timePart-time

Accommodation & Community Support Worker

Simon CommunityArmagh, Armagh£24,312 - £25,850

Job Title: Accommodation & Community Support Worker Salary: £24,312 -£25,850 Location: Linenhall Street, Armagh Hours: 35 hours per week - three 12.5 hours shifts, including weekends and waking nights About Us At Simon Community, our values define who we are and how we support those in need. We are:

2 days ago
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