Jobs in Armagh
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We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: Customer Operations develop, deliver and support excellent customer experience and service to both domestic and non-domestic customers within a regulated industry. Customer Operations is responsible for managing the customer relationship with the Customer Contact Centre, ensuring timely and accurate customer billing services and effectively implementing the Uisce Éireann customer strategy. Connections and Developer Services (CDS) are responsible for the customer engagement and stakeholder relationship management of all connections to the Uisce Éireann network. The CDS team manage the customer journey from development concept design, statutory planning process, pre-connection, technical design, site quality assurance, vesting of new asset and final connection and metering, including developing commercial/technical customer agreements, and managing customer funding in adherence to all technical standards, connection charging policy and governance requirements. CDS are responsible for delivering a highly effective customer service, including reviewing, and implementing solutions to meet changing customer needs. Collaboration with several key business partners is essential for the successful delivery of connections on behalf of the customer. Reporting into the Senior Design Engineer, The Design Engineer will be responsible for assessment of pre-connection enquiries, the design vetting of new connection technical solutions, ensuring compliance with the Connection and Developer Services technical requirements and the development of Connection Offers. The Design Engineer’s responsibilities will include preliminary design of connections, estimating and creating non-standard Connections quotes and ensuring that connection proposals are aligned with the Uisce Éireann Connection and Developer Services design policies and technical standards. The Design Engineer will also provide support to the delivery of connections-related network reinforcement schemes driven by connections demand and in the delivery of network diversions. Main Duties and Responsibilities:
Economic Engagement Executive
SALARY: £26,824 – £31,537 PER ANNUM LOCATION: NEWRY OR PORTADOWN (There may be a requirement to travel to other campuses) REPORTS TO: DESIGNATED ECONOMIC ENGAGEMENT MANAGER; PROJECT MANAGER; OR HEAD OF BUSINESS SKILLS & ECONOMIC ENGAGEMENT JOB PURPOSE The Business & Economic Engagement (BEE) Centre delivers on the College's strategic aim, “To be a valued partner in delivering outstanding support to local businesses and communities, supporting the local and regional economy.” The College recognises the importance of developing strong partnerships and working in collaboration with local businesses and communities in delivering for the economy. The College will deliver on this objective by delivering against the following aims: • To stimulate business innovation and productivity through a range of business support services. • To improve the skills and employability of the local and regional workforce. • To work collaboratively and in partnership with key stakeholders to co-design and deliver training and employability solutions. The BEE Centre plays a major role in identifying and responding to the needs of local business and industry. It aims to help companies of all sizes to innovate, compete and grow through the provision of a unique mix of technical and business know-how, skills development and research and development services. The BEE team also works closely with local community groups and organisations to deliver support to those with barriers to entry into education, training and employment. This work with employers and communities, and other valued partners, ensures that SRC delivers the skills solutions needed to support local and regional economic growth. The BEE Centre has three main pillars of support: Innovation and knowledge transfer Skills solutions for industry Community and inclusive workforce development The post-holder will work under the direction and guidance of either an Economic Engagement Manager, the Head of Business Skills & Economic Engagement, or a Project Manager to ensure an efficient and effective service, administrative and general support to the Business and Economic Engagement Team of the College. KEY RESPONSIBILITIES AND ACCOUNTABILITIES The successful candidate will be responsible for any or all of the following duties: Administrative & Operational Support • Provide comprehensive administrative and operational support to the BEE team across all projects and programmes. • Manage shared inboxes, correspondence, telephone and reception duties, acting as a key point of contact for internal and external stakeholders. • Coordinate meetings, diaries and hospitality arrangements, including minute-taking and follow-up actions. • Maintain effective record-keeping and filing systems, including SharePoint and BEE electronic systems. • Support managers with staff time and attendance, risk register updates and specialist projects. • Assist with procurement processes, raising requisitions on Agresso and liaising with Finance as required. Data Management, Systems & Reporting • Maintain accurate employer, client and learner records across CRM, MIS, funder and programme databases, including data cleansing and follow-up of outstanding enquiries. Responsibility for designated BEE systems will be allocated across the executive team as required. • Coordinate course administration, including course setup, applications, enrolments, attendance monitoring, withdrawals, transfers, cancellations and learner communications. • Support employer recruitment and programme delivery through research, database development and ongoing project/programme monitoring. • Prepare, update and submit reports, statistics, claims, timesheets, expenses and journals to support management oversight, audit and funding requirements. • Administer funder and examination processes, including participant data entry, milestone claims monitoring, liaison with funders, and learner registration for external exams. Stakeholder, Client & Learner Engagement • Deliver high quality customer service and act as a key point of contact for clients, learners, employers, stakeholders and College staff. • Prepare learner and stakeholder communications, including course updates, cancellations and supporting engagement materials. • Support and coordinate BEE business engagement activities and events, including conferences, webinars, open days and information sessions. This will include all pre-event marketing and recruitment activities, support during events, as well as post-event evaluation. • Assist with employer outreach and recruitment activity, including cold-calling, telemarketing and direct marketing campaigns. Marketing, Communications & Promotion • Conduct research as required and build new client databases to aid recruitment to BEE programmes. • Maintain and update BEE marketing content, including website pages and core literature, in liaison with the College Marketing team. • Plan and deliver digital and direct marketing activity, including social media campaigns, ezines and mailshots, to support programme recruitment. (marketing duties will be required across the entire BEE department) • Collate and prepare promotional materials and supporting documentation for publications, funding bids, tenders and applications. General • Participate in the enrolment cover rota, as required. • Be required to undertake work outside normal working hours on occasions. • Provide reports, written and oral, as required. • Ensure that all documentation and authorisation procedures are adhered to. Conditions • Promote the College positively at all times. • Abide by all College procedures and ensure these are implemented in area of responsibility. • Within the context of the post, ensure full compliance with College health and safety requirements. • Within the context of the post, ensure full compliance with College equality requirements. • Any other duties appropriate to the grade and post, as assigned. The location of the post will reflect the needs of the College and may be changed subject to the requirements of the College. Duties may change as the College develops, therefore the person appointed will be expected to be flexible in relation to duties performed as required. It is anticipated that the post-holder will be required to adopt a flexible approach to the duties and responsibilities as outlined in this Job Description. This is a description of the job as it is at present constituted. It is the practice of the College to periodically examine employees’ job descriptions and to update them to ensure that they relate to the job as then being performed or to incorporate whatever changes are being proposed. This procedure is normally carried out through discussions between the post holder and the line manager. It is the College’s aim to reach agreement to reasonable changes following consultation with the post holder. PERSONNEL SPECIFICATION Applicants must, as a minimum, meet all of the essential eligibility criteria listed below. Eligibility Criteria Essential A Level 4 qualification (or higher) in any subject area. A pass grade at GCSE Level in English Language or Essential Skills Level 2 in Literacy, or an equivalent qualification. A pass grade at GCSE Level in Mathematics or Essential Skills Level 2 in Numeracy or NICATS Access Maths Modules, or an equivalent qualification. Demonstrate experience in two or more of the following areas: • Client Relationship Management • Digital Marketing & Social Media for Business • Event Management • PR & Communications • Customer Service One year’s relevant administrative experience (within the last five years) in a busy modern office. A working knowledge of a range of software packages including Microsoft Office Suite. Desirable Experience of administrative processes in the Further Education and/or Schools sector. Other Essential Criteria The role may entail travel between sites, and you are required to demonstrate how you are able to meet this requirement, e.g., whether you hold a full (i.e. not provisional) current driving licence which enables you to drive in Northern Ireland, and a car for official business, or have access to a form of transport which will enable you to meet the requirements of the post.
Casual Shift Lead
Salary: Scale 5 SCP 14 £15.31 per hour for all hours worked Hours: Hours will be offered on an ‘as and when required’ basis only and will vary according to requirements. Regular hours cannot be guaranteed and payment will be made for hours worked only. Duration: Casual All casuals are expected to model the Customer Care behaviours of “Serve Passionately, Engage Positively and Deliver Consistently.” JOB PURPOSE: Committing to the one-team ethos, you will be flexible and collaborative and you will actively support all colleagues and other activities necessary to deliver the service objectives. As a Casual Shift Lead, you will be responsible for supervising the team in the delivery of an excellent customer experience. You will engage positively with staff and customers, understanding and meeting their needs as appropriate. Under direction, you will assist the Duty Manager (in their absence) in the day-to-day performance of the Centre, the management of the teams and the implementation of the Service Plan. MAIN DUTIES AND RESPONSIBILITIES: Assist in supervising the Centre, ensuring the adequate resourcing and efficient use of staff and resources in operating, developing and promoting the facilities. Support the Duty Manager by supervising the team on duty, positively contributing to wellbeing and high levels of employee engagement. Participate in training and development of staff to ensure sufficient skills, capacity and knowledge within the service. Deliver induction training for new staff. Supervise work placements. Support the Duty Manager in ensuring that staff operate within Council policies and procedures. Support Duty Manager in ensuring that staff deliver their agreed performance targets. Assist in ensuring that staff work in a corporate and collaborative way with other services and departments. Supervise staff to ensure a continuous improvement culture. Assist in the implementation and delivery of Service Plans. Participate in updating and implementing all Normal Operating Procedures and Operating Standards, Emergency Action Plans, Technical Operating Procedures (equipment and plant operating instructions) and health and safety systems (risk assessments, etc.), ensuring compliance with Council policy and that regulatory standards and checks and records are in place. Assist in ensuring that all equipment, plant and operational procedures are in safe operation, taking all necessary actions to manage failures/breakdowns. Assist in implementing health & safety and safeguarding systems at the Centre. Liaise with customers, deal with any appropriate incidents, accidents, complaints or queries and escalate as required. Liaise with contractors whilst on site. Promote and/or sell all products and activities within the Centre and within the Leisure Services portfolio. Be flexible and collaborative and actively support all colleagues and other activities or processes which impact on the performance of the Centre. Qualifications and training • Hold a recognised Fitness (Level 2) qualification. Experience • One year’s experience of working in a Leisure environment, to include all of the following: ▪ Supervision of Leisure facilities; ▪ Identifying and resolving service delivery issues and implementing improvements to services; ▪ Persuading/influencing and implementing change. Key skills, knowledge and attributes • Ability to influence positive behaviours/change in others; • Effective verbal and written communication skills; • Ability to keep accurate records; • Excellent planning and organisational skills; • Effective customer care skills; • Understanding of health and safety requirements; • Flexible approach to work demands.
Teacher Of English
See attached job advert NB: Permanent Full Time
Community Development Officer
Location: Armagh/Banbridge/Craigavon (to be confirmed upon appointment), but may be required to work at other locations throughout the Borough. Salary: PO1 SCP 28–31 £39,152–£41,771 per annum. Hours: 37 hours per week, Monday–Friday, 9.00 am–5.00 pm. A flexible working hours scheme is in operation. The postholder may be required to work additional hours and outside normal working hours to meet the needs of the post. Duration: Fixed term until 31 March 2027, may be extended. The Council may retain a list of successful reserve candidates arising from this recruitment for any vacancies which may arise that are of the same grade and involve similar duties. Such a reserve list will be compiled and held for a period of 12 months from the date of interview. All employees are expected to model the Customer Care behaviours of “Serve Passionately, Engage Positively and Deliver Consistently.” JOB PURPOSE The postholder will act as a contact point for elected members, statutory colleagues, and groups, and employ a development approach to initiate and enable local community action and assist local groups in setting and achieving their objectives. The postholder will facilitate communities to identify and assess community need and lead or co-ordinate, as necessary, appropriate statutory and community responses. The postholder will advance the development of communities in greatest need, in line with targeting social need and the promotion of social inclusion. They will also advance equality of opportunity and the promotion of good relations across the Borough through initiatives and programmes developed to meet community needs. MAIN DUTIES AND RESPONSIBILITIES Contribute to the development and delivery of area strategies as directed. Advise and support groups in the implementation of initiatives and develop programmes or strategies to meet their needs and those of the Council. Undertake research relating to the policies and practices of statutory and other agencies, interpret these for the benefit of community groups, coordinate responses to issues and policies, and recommend changes where necessary. Facilitate groups in gaining access to the resources and services of statutory agencies. Provide advice and assist groups with the completion of applications and eligibility for grant aid. Identify potential sources of funding for community groups via the internet and other mediums, and support groups in securing funds from grant-awarding bodies, including local, regional, and European bodies. Oversee budget spend, process and verify claims, and complete necessary reports and documentation associated with the Department’s role as an implementing body for local, regional, and European funds. Contribute to the management of the annual financial allocation from The Executive Office/Department for Communities within budget, and support the Council’s accountability through the provision of reports and returns. Develop Terms of Reference as agreed for Programme and Project Delivery, and manage, monitor, and evaluate contracts in line with the Council’s Financial Regulations. Report to the Community Development Manager on resource access and grant aid issues. Formulate funding bids and collaborate with interdepartmental groups and statutory partnerships to secure funding from appropriate bodies. Complete necessary monitoring and evaluation reports associated with this spend. Evaluate grant-aided groups and monitor development in achieving community needs and/or addressing community conflict. Assess, as required, the training needs of community members in relation to the achievement of community development plans and programmes. Provide appropriate training, support, and advice to groups and individuals, undertake group work and development, and arrange specialist training where necessary. Develop awareness training for both Officers and Elected Members, including workshops on community issues, contentious issues, and sectarian incidents within the Borough. Review and contribute to the mission statement, aims, objectives, and tasks for the Borough’s Good Relations/Community Development Action Plan. Use community issues as a medium to transcend inter-community conflicts and mainstream Good Relations work into the Council’s overall Community Development Strategy. Address community divisions, identify barriers to development, and promote a better understanding of both inter and intra communities within the terms of reference of Good Relations/Community Development. Contribute to the Good Relations Policy for the Council, detailing the code of practice for Officers and Elected Members. Work in partnership with DEA Officers in the development and delivery of Good Relations/Community Development Action Plans and initiatives. Take the lead in supporting and developing festivals, events, and schemes relating to Community Development, Community Relations, and Community Safety, promoting the aims and objectives of the section and the Community Development Department as a whole. Prepare and submit reports as necessary for the Community Development Manager, Council committees, and external partnerships. Collaborate at both interdepartmental and interagency levels on consultative groups as required. Initiate contacts and exchange information with other agencies and bodies, as well as other sections and departments within the Council. Ensure the practical implementation of the Council’s Good Relations/Community Development Plans in a way that each programme is designed to meet community needs, deliver Best Value, and support the Council’s commitment to equality of opportunity and the promotion of good relations, as stated in the Council’s Equality Scheme. Undertake any other relevant duties that may be required and are commensurate with the nature and grade of the post.
Project Analyst, PMO
Project Analyst - PMO Location: Craigavon Hours: 37.5 Hours Per Week – Mon-Fri Salary: Competitive Business Unit : Clinical Services Open To : Internal and External Applicants (please note this is a re-advertisement, previous applicant need not reapply) Ref No.: HRJOB11337/1 An exciting opportunity has arisen for a Project Analyst – PMO to join Almac Clinical Services at our global headquarters in Craigavon. The Role Working as a key member of the Project Management Office, you will support the delivery of a diverse portfolio of projects by providing system ownership, data analysis, governance support, and reporting insight. This role plays a critical part in ensuring projects are delivered efficiently, compliantly, and in line with organisational standards. You will act as the subject matter expert for the PMO project management system, supporting configuration, access management, training, and continuous improvement, while also partnering closely with project teams, finance, IS, engineering, QA, and facilities stakeholders. This is an excellent opportunity for a PMO or Project Analyst professional looking to develop their career within a regulated, fast‑paced, and globally recognised organisation, with exposure to complex capital, operational, and transformation projects. About you You will be a highly organised and analytical professional with experience supporting projects or PMO environments within a regulated industry. · Have eligibility to work in the UK OR possess a valid work permit that will allow you to take up full time, permanent employment in the UK · Degree level qualification (or equivalent) in Life Sciences, Engineering, Business or related field · Significant experience in PMO or Project Analyst role in a regulated industry · Experience with IS, equipment, and/ or facility projects · Budget tracking and forecasting · Familiarity with PRINCE2, PMI, Agile methodologies Further Information For further information on essential and desirable criteria, please review the job description attached to the online job posting. Please note this role is not remote, the successful candidate will be based onsite at our main headquarters in Craigavon, Northern Ireland. Apply Now Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible. Closing Date We will no longer be accepting applications after 5pm on Friday 22nd May. RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role by our Talent Acquisition team. Speculative candidate CV’s received or submitted directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
Despatch Operator
The Role: Normal working pattern is Sunday to Thursday 10.00pm to 6.00am (37.5 hours per week). In return all employees will have access to a Healthcare Plan (includes children up to the age of 18), Company Pension with Life Assurance and an active Health and Well Being programme. Previous applicant need not apply.
Customer Advisor
Salary: Scale 4 SCP 9-13 £27,254 - £29,064 per annum pro rata for part time staff (Full time equivalent is based on 37 hours per week). Shift allowance and / or weekend enhancement may be earned. Hours: 22.75 hours per week on a rota basis. This rota may be subject to change. The post holder will be required to work outside normal hours including public holidays, evenings and weekends to facilitate the needs of the service. JOB PURPOSE: Committing to the one team ethos, you will be flexible and collaborative, and you will actively support all colleagues and other activities necessary to deliver the service objectives. As a Customer Advisor, you will deliver an excellent customer experience. You will engage positively with customers, understanding and meeting their needs as appropriate. MAIN DUTIES AND RESPONSIBILITIES: Meet and greet customers / potential customers (face to face in the reception area, by phone, or by digital media) and provide them with the information and services needed to allow them to participate in their desired activity. Deal with all customer enquiries and concerns, escalating to other team members as appropriate. Open and close park gates and buildings as required. Respond to incidents and emergencies. Liaise with relevant staff, and if required emergency services, to achieve a resolution and ensure all relevant health & safety procedures are followed. Administer first aid if required and trained. Operate the front of house software and maintain information databases. Process bookings, memberships, and transactions, including shop sales. Monitor entry / exit through the access control system. Process financial transactions, including all payments, cash handling, and reconciliations. Prepare lodgments for the receipt of monies for sales and services, ensuring correct cost code is allocated to each transaction, before forwarding to the bank. Using the Council’s financial system, raise invoices for debtors for supply of goods and services. Raise purchase orders, mark goods received and process all invoices in line with the Council’s financial regulations, procurement, and other relevant policies / procedures. Manage the facilities digital and social media communications in order to maximise customer engagement. Organise customer information sources e.g., leaflets and TV displays. Undertake facility tours. Promote and / or sell all products and activities within the Leisure Services portfolio. Remain fully conversant with all emergency procedures and take part, as trained and directed in emergency situations. Assist the Administrative Assistant, as required. Be flexible and collaborative and actively support all colleagues and other activities or processes which impact on the performance of the facility. Undertake any other relevant duties that may be required and are commensurate with the nature and grade of the post. Qualifications and training • 5 GCSEs (Grades A - C) or equivalent / comparable including English Language and Mathematics. Experience • One year’s experience within a customer service environment to include each of the following: ▪ Cash handling and reconciliation; ▪ Dealing with the public both face to face and by telephone; ▪ Use of Microsoft applications including Word and Excel. Key skills, knowledge and attributes • Excellent oral and written communication skills; • Ability to achieve positive results through influencing skills; • Ability to handle sensitive or difficult situations appropriately; • Ability to work within a team; • Ability to work on own initiative but within established procedures and guidelines; • Understanding of health and safety requirements; • Flexible approach to work demands. Driving Access to a form of transport in order to meet the requirements of the post. Working Arrangements / Flexibility 22.75 hours per week, see rota attached. Weekend, evening and early morning working will be required, given the operational hours of the centre. The post holder will also be required to work public holidays and additional hours as required, to facilitate the needs of the service.
Teacher Of Specialist Provision
See attached job advert NB: Permanent Full Time (2 posts)
Teacher Of Mathematics
See attached job advert NB: Temporary Full Time ( Maternity Cover)
