Sales Assistant
We are seeking an enthusiastic Full time Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career. Key Details CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Assistant Accountant
Assistant Accountant Location: Craigavon Hours: 37.5 hours per week. Mon-Friday with 10:00-16:00 core hours Salary: Competitive Business Unit : Sciences Open To : External and Internal Applicants Ref No.: HRJOB9721 The Role A typical day for an Assistant Accountant in Almac Sciences Ltd is far from typical. The role is dynamic and quite versatile in its daily tasks. In this role you will be responsible for assisting in the preparation of company accounts, processing transactions, maintaining appropriate financial controls and other financial tasks as appropriate . Typical tasks include generating monthly management accounts, managing and processing balance sheet journals, assisting with the preparation of budgets and forecasts, scheduling and assisting with audits, and maintaining fixed asset register records. Please see attached job description for further details. Key Requirements Applicants must have eligibility to work in the UK OR possess a valid work permit that will allow you to take up full time, permanent employment in the UK. Essential Criteria · Qualified Accounting Technician or studying towards a professional accounting qualification · Good understanding of accounting processes · Experience in the preparation and review of Management Accounts. Desirable Criteria (The following criteria may be applied if a large pool of applicants exist) · Accountant with a recognised body (ACA, ACCA, CIMA, etc.) · Have prepared information for year-end statutory audits · Have completed Government statistical and other statutory returns · Have prepared and submitted VAT and Intrastat Returns · Familiar with Customs requirements for Import VAT and Deferred Duty · Has previous experience of an ERP System for the review of Financial Data Apply Now Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible. Closing Date We will no longer be accepting applications after 5pm on Sunday 26 May 2024 at 5pm RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role by our Talent Acquisition team. Speculative candidate CV’s received or submitted directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
Retail Associate
Homesense is all about helping people to let their personality shine at home. We do that by bringing unique, high-quality pieces to stores throughout the country. Like our stores, our work environment is ever-evolving – and always inspiring. Because every day is a new opportunity to Discover Different. Retail Associate TKMaxx Newry are recruiting permanent associates 12-16 hours, various hours from 9am to 9.30pm Monday to Friday, Saturday 9am to 6.30pm and Sunday 11am to 6.30pm. About the role When you join TJX as a Retail Associate, you'll be part of a close-knit team. In fact, right from your very first day with us, you'll be welcomed as part of our retail family. This is also a great learning environment. Our stock changes by the day, and we like to make sure our Retail Associates get plenty of variety too - you might be on the cash registers one moment, guiding customers on the shop floor the next. About you You'll be an ambassador for our business - positive, enthusiastic and approachable. You'll bring a great team spirit and a natural warmth when you're dealing with customers who'll be just as diverse as your colleagues. The pace here is fast, but also very rewarding as you help to create the treasure hunt experience that keeps our customers coming back to our stores again and again. Why join us? We have a culture that's defined by our values of honesty, integrity, and treating others with dignity and respect - you'll always be encouraged to be yourself, to use your imagination and to make decisions with your team. We'll give you the guidance and support you need to feel ready for every situation and, if you do well, you'll always be welcomed back when opportunities arise. There may even be the chance to join us on a permanent basis, and develop a career with us further down line. We offer great rewards, a range of contracts, a competitive rate of pay, staff discounts and various other incentives. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Product Quality Auditor
Location: Craigavon Hours: 37.5 Hours Salary: Competitive Business Unit : Pharma Services Open To : Internal & External Applicants Ref No.: HRJOB9616 *Permanent & Fixed Term opportunities available - Please state on the application form which contracts you are open to* The Role Working as part of the Pharma Services Business Unit, based in our Headquarters in Craigavon, the Product Quality Auditor will work as part of the Product Quality Team responsible for review of batch records prior to QP certification and release. They will support the Product Quality department objectives in relation to the delivery of batches in line with OTIF timelines, including performing the associated electronic transactions required to generate KPI data. They will also ensure customer requirements for batch release are met in relation to Promise Date, escalate any anticipated issues in meeting these timelines to the Product Quality Team Leader and log constraints as required. As part of a busy team within a rapidly growing organisation, operating within a challenging industry you will benefit from the numerous personal and professional developmental opportunities available throughout the Almac group. For a full list of job specific responsibilities please see attached Job Description. *Please note that if you have applied for this role within the past 6 months and have been unsuccessful, you will be ineligible to re-apply* Essential Criteria Apply Now Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible. Closing Date We will no longer be accepting applications after 5pm on Sunday 19th May 2024 RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role by our Talent Acquisition team. Speculative candidate CV’s received or submitted directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
Student Paramedic
Reporting Relationship Year 1 – Student Paramedic – General Manager, Tertiary Education or his / her designated alternate Year 2 - Under Graduate Paramedic Intern – General Manager, Tertiary Education or his / her designated alternate Year 3 - Post Graduate Paramedic Intern – District Operations Manager or his / her designated alternate The purpose of the post of Student Paramedic is to: · Successfully complete the course · Achieve the award of the BSc (Hons) in Paramedical Science, UCC · Secure Paramedic Registration with the Pre-Hospital Emergency Care Council · Successfully discharge the probationary period as an employee of the HSE · Secure enduring employment with the HSE as a PHECC Registered Paramedic Principal Duties and Responsibilities (PHECC Registered Paramedic) Clinical Responsibilities ● Maintain PHECC Registration at the appropriate practitioner level through maintenance of relevant Clinical Professional Competence as prescribed by the PHECC ● Deliver care to patients in a variety of settings and situations up to their level of competence i.e. Paramedic ● Attend to cases of accident and sudden illness and respond to AS1, AS2 and AS3 calls in a prompt and timely manner ● Demonstrate critical decision making when deciding on appropriate care delivery ● Liaise effectively with medical support including clinical support lines, Trauma Units and Major Trauma Centres, Critical Care and Retrieval Services, Approved Mental Health Centres, Primary Care Teams and specialist teams in the community and acute setting. ● Interpret clinical findings using both technology driven solutions such as Mobile Data Terminals, Patient Assessment equipment to include multifunction monitors as well as non-technology based tools such as physical examination and history gathering ● Using structured clinical and environmental assessment tools develop clinical and operational solutions to patient presentations to include the administration of a wide range of medications and interventions in a specialist practitioner context ● Identify events where own scope of practice is exceeded by the patient’s needs and seek appropriate additional or specialist support ● Having critically assessed the patient’s clinical needs identify the most appropriate care pathway to include consideration of hospital by-pass to regional speciality centres alternatives to ED attendance, etc. ● Work in collaboration with other colleagues and NEOC staff to effect the safe and dignified transportation of bariatric patients using specialised patient moving and handling equipment. ● Act as a Patient advocate and speak up where poor practice is witnessed or identified ● Provide clinical leadership when multiple practitioners are present ● Show leadership amongst peers in the completion, audit, evaluation and development of clinical records including electronic Patient Care Report Forms (PCR) ● Adhere to NAS Medicines Management Policy ● Assist patient comfort in a professional, courteous and compassionate manner. ● Communicate with a broad range of HSE and non HSE professionals as appropriate. ● Adopt a “can do” and flexible approach to every situation. ● Attend to patients in a professional courteous and compassionate manner using best practice including compliance with Clinical Practice Guidelines. ● Support and participate in patient cohorting and the work of a Hospital Ambulance Liaison Person where deployed to reduce the impact of arrival to handover delays on patients awaiting a response in the community. Deployment/Flexibility ● Work rosters as assigned as a Paramedic, carry out the duties of the Paramedic ● During any shift, work in any Ambulance Station as assigned from time to time ● Be prepared to participate in strategic deployment at any designated Main Ambulance Station, Small Station, Sub-Station or other location as may be implemented in the future ● Where directed, split crews to ensure effective crewing of Emergency Ambulances or Rapid Response Vehicles ● Support and participate in the deployment of Alternative Pathways Services focussed on non-conveyance ● Work in the NEOC Clinical Hub if required to support Hear and Treat activities ● Work in rotational roles where required, e.g. Primary Care Teams and Emergency Departments ● Operate any NAS vehicle as and when directed for deployment to clinically appropriate calls as set out in the PHECC Dispatch Standard including Emergency Ambulances, Intermediate Care Vehicles, CCRS Vehicles, Rapid Response Vehicles, Aeromedical Services or any other transport modality deemed appropriate to support service delivery. ● Report to a Supervisor or Manager as designated by the District Operations Manager ● Comply with all Standing Operational Procedures including clinical, operational and NEOC related ● Act within the principles of Framework for Major Emergency Management during major emergencies if the need arises and to carry such communications equipment as necessary and to be familiar with the Major Emergency Plan. ● Participate in exercises and training sessions designed to improve the ability of the NAS to respond to a Major Emergency. ● Communicate with a broad range of HSE and non HSE professionals as appropriate ● Carry out duties in an acting up capacity as required ● Paramedics in NAS are both professional and societal examples by maintaining a high standard of dress and appearance as well as conducting themselves in a responsible manner at all times. ● Ensure appropriate details and method of communications are available to NAS to ensure any necessary contact outside of working hours is available and acted upon responsibly by you Development, Education & Training · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. ● Be an exemplar for the progression of the profession and support all continuous quality improvement initiatives ● Take personal responsibility for maintaining your currency and competence in Paramedic practice ● Take part in training and development programmes as appropriate. ● Be prepared to undertake continuous professional development opportunities. ● Support the development of colleagues. ● Mentor Undergraduate and Post Graduate Paramedic Interns, including those from external agencies and foster an atmosphere of learning by example. ● Co-operate fully with the role and function of Paramedic Tutors and Clinical Practice Facilitators ● Facilitate both internal and external observer and student placements ● Undergo such training as may be prescribed by the NAS for both organisational and individual development. ● Identify and seek the support of the NAS for relevant professional development opportunities necessary to maintain and improve clinical competence. ● Identify developmental opportunities within the work context and take part in activities, which lead to personal and professional development. ● Interact with, support and mentor Community First Responders ● Attend supervision and appraisal session with Supervisors and Managers as required. ● Where relevant and deemed necessary by the Clinical Director, engage fully and willingly in the Return to Practice process Personal Health & Wellbeing ● In the context of delivering high quality Emergency Medical Services, maintaining a level of physical fitness and on-going personal professional development appropriate to the role is essential ● Foster good working relationships with peers, colleagues and external stakeholders and call out poor behaviour where observed ● Demonstrate awareness of own stress levels and seek appropriate support in order to manage individual responsibility. ● Where practicable promote and support employee assistance programmes and schemes (e.g. CISM). ● Ensure attendance for duty free from the effects and smell of prior alcohol consumption ● Wear such uniforms and/or protective clothing as deemed necessary for the performance of his/her duties in a clean, hygienic and professional manner Safety, Health & Welfare at Work (Including Driving & Vehicle Checks) ● Be familiar with the Site Specific Safety Statement and be personally responsible for signing to confirm you have done so. ● Carry out relevant risk assessments to identify and report actual or potential hazards/risks in the work environment in accordance with the NAS Safety Statement / deal with them appropriately ● Take immediate action to minimise risks where it is reasonably practicable to do so ● Ensure there is no smoking in the vehicle or in any areas where smoking is restricted. ● Demonstrate awareness of own stress levels and seek appropriate support ● Drive all relevant vehicles types operated by NAS in accordance with the Policy for Vehicular Emergency Response, Safe Work Practice Sheet on Driving and the Site Specific Safety Statement ● At the start of each tour of duty, carry out and complete a Daily Vehicle Inspection Form, ensuring that all defects, deficiencies and accident damage are reported on a Vehicle/Equipment Defect Report Form to the Fleet and Asset Coordination Centre ● Check any vehicle prior to use ensuring that it is fully equipped, visually checked for defects and that all equipment is functioning and ready for use in accordance with Service Procedures ● As part of on-going professional development, ensure an up to date knowledge of equipment required to perform duties. ● Carry out maintenance, equipment and drug checks on emergency ambulance, intermediate care and specialist vehicles as may be in service at any given time ● Operate equipment in accordance with Standing Operational Procedures and manufacturer’s instructions ● Maintain the NAS standards of cleanliness for vehicles, equipment and stations ● Be personally responsible for not undertaking any task or action which would knowingly cause risk to self, others, or to the NAS ● As far as is reasonably practicable attempt to prevent other people from undertaking tasks or actions which would knowingly cause risk to themselves, others, or to the NAS ● Participate in briefing/training sessions and carry out any agreed control measures and duties as instructed ● Comply with all Health and Safety guidelines, be familiar with Safety Statements and Site Specific Statements and immediately report any accidents in line with the Safety, Health and Welfare at Work legislation Administrative Responsibilities (Including Managing Resources & Information) ● Ensure all required technology, including ICT and communications is fully maintained and utilised as intended by NAS during working hours to ensure necessary communication at all times. ● Ensure appropriate details and method of communications are available to NAS to ensure any necessary contact outside of working hours is available and acted upon responsibly by you. Record details and maintain records of patients, journeys, vehicle refuelling and duty hours in accordance with NAS procedures ● Maintain and submit records as required by the relevant Senior Manager or a designated Manager to include Daily Vehicle Inspection Forms, Vehicle/Equipment Defect Report Forms, electronic Patient Care Reports or any other reports as required ● Co-operate with and be familiar with all management procedures in relation to discipline, industrial relations agreements, rosters, training, leave and grievance ● Take responsibility for ensuring operational equipment is ready for use ● Document all patient care and treatment and comply with records management processes ● Access and record information using computerised systems ● Undertake paperwork, such as recording routine tests on pieces of equipment ● Accept responsibility for security of stations, vehicles and equipment where appropriate ● Get to know the local community area, including: streets, roads and buildings ● Be aware of the risks and possible hazards to be found within their operational area ● Maintain confidentiality in relation to personal data held for colleagues and patients, ensuring it is processed lawfully; for no purpose other than for which it was intended; is relevant to that purpose; is retained for no longer than is necessary; is processed in accordance with the rights of the subject to access and accuracy; and is protected from accidental loss or damage in accordance with the requirements of the Data Protection legislation, and records management guidance ● Maintain confidentiality of patient identifiable personal data using a non-identifiable alternative, where practicable, and limiting access on a strictly need to know basis The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Eligible applicants must at the closing date for the competition: 1. Professional Qualifications, Experience, etc. A. (i) Be in possession of a Leaving Certificate awarded in 2017 or later with a minimum of six passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Science subject (e.g. Physics, Chemistry, Biology, Agriculture Science) Or (ii) Be in possession of a Leaving Certificate awarded in 2017 or later with a minimum of six passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Pre-Hospital Emergency Care Council (PHECC) EMT Certificate Or (iii) Be in possession of a Leaving Certificate awarded in 2016 or prior with a minimum of six passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Science subject (e.g. Physics, Chemistry, Biology, Agriculture Science) Or (iv) Be in possession of a Leaving Certificate awarded in 2016 or prior with a minimum of six passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Pre-Hospital Emergency Care Council (PHECC) EMT Certificate Or (v) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction3 Or (vi) Hold a comparable and relevant qualification of at least Level 52 (or above) on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI) Or (vii) Have a minimum of two years full time ambulance service experience at EMT level and hold a Pre Hospital Emergency Care Council EMT Certificate. Or (viii) Candidates who do not have a Leaving Certificate or Level 5 QQI FE qualification, but are over 21 years of age and have a minimum of 2 years full time (or an aggregate of 2 years) of relevant experience may be deemed suitable, subject to the approval of the University College Cork Course Director and Admissions Office4 And B. Be the holder of a full Class C1 Driving Licence on application. (Note Irish 78 Restriction is not acceptable) Or Be the holder of a provisional Class C1 Driving Licence on application. (Note Irish 78 Restriction is not acceptable) Or Be eligible to apply5 for a provisional Class C1 Driving Licence on application And C. Candidates must possess the requisite knowledge and ability, including a high standard of suitability), for the proper discharge of the office. 2. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Skills, competencies and/or knowledge · Demonstrate the ability to work independently as well as part of a team · Demonstrate the ability to cope under pressure, including the ability to diffuse difficult situations in a calm and professional manner · Demonstrate the ability to plan and organise including multi-tasking and prioritising as appropriate · Demonstrate tolerance and compassion especially in relation to providing a quality service in difficult and sometimes harrowing and stressful situations · Demonstrate effective problem solving and decision making skills · Demonstrate initiative and flexibility especially with regard to working in the changing environment of the Health Services and the National Ambulance Service · Demonstrate effective communication and interpersonal skills including the ability to influence others · Demonstrate capacity for rapid, intense and sustained effort · Demonstrate a good understanding of the requirements of the Paramedic role and the Paramedic Training Programme. · Demonstrate basic knowledge of HSE reforms and how they pertain to the National Ambulance Service · Demonstrate interest in and/or attainment of relevant training/ education and continuing professional development e.g. CIPD, computer course etc. Tenure The post of Student Paramedic is Specified Purpose. Any posts that may be offered, either specified purpose or permanent, full time and pensionable employment as a Registered Paramedic are subject to successful completion of the Paramedic Training Programme, successful discharge of the Paramedic Internship and successful acquisition of registration as a Paramedic with PHECC. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale as at 01/01/2024 is: €33,210 - €33,640 - €34,070 - €34,400 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. The salary for this role reflects the requirements set out in the eligibility criteria and is all inclusive. Hence no other allowances, including qualification allowances, or payments are payable with the exception of premia payments associated with shift working* or unsocial hours. *Qualification for shift allowance is subject to working a recurring cycle of shifts which involve days, nights and weekend working, i.e. covering a 24/7 period Working Week The hours of attendance i.e. average of 39 hours per week calculated over a predetermined period of time, involves shift work. You will be expected to be available for duty outside of the rostered hours as and when the need may arise. Shift patterns are normally of 8, 10 or 12 hours duration. A shift pattern may have a period of On Call incorporated. Rosters and periods of duty will involve working at weekends, nights and during public holidays.
Business Analyst
Business Analyst (Finance Analyst) Location: Craigavon Hours: 37.5 hours per week Salary: Competitive Business Unit : Diagnostics Open To : Internal and External Applicants Ref No.: HRJOB9687 The Role The Business Analyst works to support the Internal BD Team and Business Development Managers through the manipulation of data to unlock strategic insight and drive process improvement. The primary responsibility of the role is to generate and regularly report on Key Performance Indicators (KPIs) across the division. The role also involves the design and implementation of ad-hoc analytical reports and processes to further enhance business insight. Liaising with both internal and external stakeholders to provide relevant data and information is fundamental and as such good communication skills are essential. The role is highly commercial and involves working on multiple projects simultaneously and meeting tight deadlines. Time management thus represents an integral part of the role to ensure the timely and accurate delivery of both routine and ad-hoc reports. The analytical nature of the role requires strong attention to detail and advanced Microsoft Excel skills. Please see attached job description for further details. Key Requirements Applicants must have eligibility to work in the UK OR possess a valid work permit that will allow you to take up full time, permanent employment in the UK To be successful in this position you will need Bachelors degree (or equivalent) in an accounting, finance or business discipline OR Significant experience in an accounting/financial analysis role will be considered in lieu of degree (or equivalent qualification). You will also need to be able to demonstrate advanced Microsoft Excel Skills in a commercial business environment. Whilst not essential, it would be advantageous if you have proficiency with Power BI and prior accounting/financial analysis experience in the Pharma/Biotech/Diagnostics sector Please see attached job description for further details of essential and desirable About Almac Diagnostic Services Almac Diagnostic Services is a personalised medicine company focused on the discovery, development and commercialisation of diagnostic and companion diagnostic tests. We partner with biopharma companies to provide solutions ranging from sample management, biomarker discovery to companion diagnostic development including regulatory submissions and commercialisation. We also facilitate biomarker clinical trial management and clinical test delivery from our CLIA-accredited lab. The tests developed at Almac Diagnostic Services have a wide range of applications including patient selection, and are utilised in phase I to phase III registrational clinical trials. Apply Now Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible. Closing Date We will no longer be accepting applications after 5pm on Sunday 19 May 2024 RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role by our Talent Acquisition team. Speculative candidate CV’s received or submitted directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation
Production Supervisor
OVERALL ROLE OBJECTIVE: The role of the Production Supervisor is to plan, organise and control the activities of the assigned Packaging team, to ensure the highest levels of Client Service are achieved. All operations should deliver schedule adherence, whilst operating the lowest unit cost (within budgetary constraints) and observe all Company Safety, Quality, HR and other policies and procedures within Pharma Services. JOB SPECIFIC RESPONSIBILITIES: Schedule Adherence: Other duties as assigned by the Shift Team Lead. This description is not intended to establish a total definition of the job, but to act as an outline of the main duties. GENERAL ROLE RESPONSIBILITIES: Quality Ensure GMP is adhered to in all areas of work. Almac Pharma Services’ Quality Mission; To operate within a quality excellence framework that is both efficient and effective and continually assures safe and efficacious product to the patient. The post holder will, support the quality mission of the business by: - Ensuring exceptional and reliable quality in all aspects of work and recognising that quality determines the extent of success. - Engaging with the Pharmaceutical Quality System to ensure that quality records are completed accurately and proactively managed in line with committed timelines. Quality performance against set targets is a key goal and aligns with business objectives. - Actively contributing to the Quality Vision outlined by the Senior Management Team of reducing the gap between “where we are today” versus “where we want to be today”. Health & Safety Understand Company’s Health & Safety Policy and follow all company HSE procedures. Report all accidents or any unsafe conditions in the work place. Training and Development Ensure training has been received before undertaking specific duties and that all training is recorded in training records. Human Resource Management Adhere to all HR policies and procedures, to include all absence policies and procedures. Communication Communicate within your own department to ensure that all relevant information is forwarded to the appropriate personnel on a regular and timely basis. Provide regular updates to your line manager regarding progress on required duties and the status of any projects. Equal Opportunities Observe and adhere to the company's Equal Opportunities and Dignity at Work policies ensuring that a neutral and harmonious work environment is maintained in which bullying and/or harassment does not occur. Core Competency Framework Ensure that all job specific responsibilities relating to the overall role objective are carried out in accordance with the requirements outlined within the Almac core competency framework. QUALIFICATIONS Degree (or equivalent) qualification OR Significant relevant experience in a similar role EXPERIENCE Experience in a supervisory role within a pharmaceutical or regulated environment KEY SKILLS Proven ability to adhere to Standard Operating Procedures and associated work instructions High attention to detail Ability to work effectively on own initiative and effectively contribute within a team environment Proven ability to complete documentation of exceptional standard Excellent time management skills Proficiency in the use of Microsoft Office applications (to include Word, Excel, Outlook and PowerPoint) Proven capability to perform at this role level
Team Member
Costa Coffee requires a Team Leader for our store in Armagh. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Business & Customer Relations Support Officer
Salary: £33,945 - £35,745 per annum Hours: 22.5 hours per week Monday – Friday (9.00am – 1.30pm). The post holder will be required to work out of hours as necessary and participate in Emergency Planning arrangements. Evening, weekend working and statutory holiday working may also be required on occasion. A flexible working hours scheme is in operation. JOB PURPOSE: To assist the Improvement Manager and Performance team in the effective delivery of services including: Customer Relations, Performance, Business Continuity and Risk Management, to further service improvement and performance. MAIN DUTIES AND REPONSIBILITIES: 1. Provide support to the Improvement Manager and Performance team in delivery of key services areas including: Customer Relations, Performance, Business Continuity and Risk Management. 2. Assist in co-ordination of Corporate Complaints procedures and protocols, including tracking and reporting on progress of complaints handling. 3. Process and analyse a range of data, including checking for accuracy from other departments, collation and presentation of data in diagrammatical format, transfer of data to other agencies in line with statutory or service level agreement requirements and preparation of reports and issuing of correspondence in line with Departmental procedures. 4. Provide administration and training support to departments in relation to the associated software systems for the services areas of Customer Relations, Performance, Business Continuity and Risk Management. 5. Assist with delivery of training in the services areas of Customer Relations, Performance, Business Continuity and Risk Management across departments and projects. 6. Prepare feedback analysis and drafting of reports for the Improvement Manager and other managers as required. 7. Assist the Improvement Manager and the Performance Team to research potential quality standards/systems as well as provide support in relation to their implementation as appropriate. 8. Attend relevant service area meetings and assist Improvement Manager and Performance Team in preparation of papers and reports, distribution of papers and initiating and processing actions. 9. Undertake any other relevant duties that may be required and are commensurate with the nature and grade of the post. Qualifications and training • 3rd level qualification in a relevant discipline e.g. Business, Customer Relations, etc. Alternatively, if applicants do not meet the essential qualification outlined above please see experience below for guidance. Experience • 2 years’ experience in a Customer Relations/ Business Support role to include all of the following: ▪ Customer Relations/Business Support ▪ Coordination of corporate complaints and customer feedback; ▪ Customer engagement, including consultations and surveys etc; ▪ Project management; ▪ Analysis of data, including range of methods for presentation and reporting; ▪ Software administration support and training; ▪ Collaborative working with a range of internal and external partners; ▪ Provision of training; ▪ Undertaking research. Alternatively, if applicants do not meet the essential third level qualification as outlined above, they must have at least four years’ experience in all of the above. Key skills, knowledge and attributes • Excellent verbal and written communication skills; • Excellent interpersonal skills and ability to collaborate internally with colleagues and deal in a customer-focused way with the public; • Effective presentation skills; • Excellent administration and organisational skills with the ability to work in a very busy and demanding work environment • Ability to use a range of IT software Driving Hold a full current driving licence (valid in the UK) and have access to a car at the closing date or have *access to a form of transport which will permit the applicant to carry out the duties of the post in full. • This relates only to any person who has declared that they have a disability, which debars them from driving.
Vehicle Accessory Fitter
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
