Driver
Main purpose of the role: Responsible for ensuring the efficient and professional delivery of customer`s online/telephone shopping orders. Interact with each customer with great pride, passion and care. The ideal candidate will have/be: • Previous experience as a delivery driver is desirable • Full clean driver`s licence is essential • Excellent organisational and time management skills • Excellent communication skills • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Previous customer service experience is an advantage. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Deliver customer`s online/telephone shopping orders to different addresses in a specified region • Load, unload, prepare and operate a delivery vehicle • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience • Deal with all customer queries efficiently, professionally and consistent with store policy • Engage with new initiatives and embrace new ways of working.
Weekend Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment during the weekends. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: • Minimum 1 years` experience in a customer service facing role • Excellent communication skills • Good knowledge of Microsoft Office (Excel, Word) • Experience balancing cash/tills • Highly driven with a strong work ethic • An understanding of how to achieve KPIs and targets • Commerciality and brand awareness • Passion for grocery retail • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • The ability to organise work, delegate responsibilities and support team members in the store Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace • Liaise with the weekday management/supervisors on any changes to layouts and ensure changes are correctly implemented • Set the standard for other employees in relation to rotation, merchandising and facing off • Assist in the induction, training and development of employees • Deal with all customer queries efficiently, professionally and consistent with store policy • Engage with new initiatives and embrace new ways of working
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: • HACCP training is desirable but not necessary • Excellent communication skills • Previous customer service experience is an advantage • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • A passion for food and the ability to inspire shoppers. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store`s portion control measures • Cook, prepare and display the foods sold throughout the day • Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day • Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers • Deal with all customer queries efficiently, professionally and in line with store policy.
