Jobs in Co. Down
Sort by: relevance | dateAccommodation & Community Support Worker
About Us We are a values‑driven organisation dedicated to supporting people experiencing homelessness. We treat everyone with respect, compassion, and without judgement, focusing on meeting individual needs and empowering people to move towards independence. About the Role As a Support Worker, you will be part of a dedicated team providing effective 24‑hour support across our hostels, family units and remote support services. You’ll play a key role in helping clients build confidence, develop independent living skills, and progress towards stable, independent housing. The role involves providing person‑centred support that promotes independence, wellbeing and progress for clients across our services. You will assess individual needs and risks, develop outcome‑focused support and risk management plans, and ensure smooth referrals and inductions in line with procedures. You will also advocate on behalf of clients when required, maintain professional boundaries, respond appropriately to challenging behaviour, and ensure accurate record‑keeping and confidentiality at all times. What You'll Need Essential Criteria
Group Financial Accountant
Location : Denman International Ltd, Bangor (full time office-based role) Reporting to : Group Financial Controller Contracted hours : 35 hours per week Working hours : Monday-Thursday 8:30am-5:00pm, Friday 8:30am-1:30pm, with a flexi-time policy in place The Denroy Group was established in 1972 with headquarters in Bangor, Co Down where over 230 staff are situated over two sites alongside a sales office in Boston USA. The Group operates across several sectors. Denman is a global leader in haircare manufacturing and distribution, specialising in hairbrushes and styling tools. For over 85 years we have helped stylists, barbers, and consumers to create styles that have transformed the industry. Denroy is an engineering, design and contract plastic injection moulding services provider, with over 50 years of experience and expertise. As well as manufacturing the Denman hairbrush range for the Group, Denroy also services the aerospace, automotive and medical sectors. Overview As part of the finance team, the successful candidate will play a key role in the production of accurate financial information, supporting month-end and year-end processes, statutory reporting, and business decision-making. This role is ideal for a recently qualified accountant seeking to develop commercial and technical accounting experience within an industry environment. Key Responsibilities Include but not limited to - This is not an exhaustive list but is an indication of the extent of the role. Please note: We are not a licenced UK visa sponsor. All applicants must have the existing right to work in the UK at the time of application. Closing date 22 April 2026 at 13:00 hrs
Youth Housing Case Worker
YOUTH HOUSING CASE WORKER Could you assist young people to build the skills and confidence to maintain their own homes? MACS provides 24/7 supported housing for young people aged between 16 and 21, who are leaving care, or who may be homeless. Young people can live with us for up to 2 years before moving into the community. Youth Housing Case Workers provide individualised support planning for our young people, based on ongoing assessment, review and keeping safe were appropriate. Please see attached Job Description and Person specification for essential skills and knowledge required for the post and click APPLY to submit your CV. Posts Available: 1 x Full Time, Permanent (Downpatrick) Salary: £25,545 per annum (£14.03 per hour) Benefits: MACS Pension contribution of 4% of salary; up to 41 days annual leave (including bank holidays); enhanced paid leave for Sick, Maternity and Carers leave; paid training days per year; Flexible and Hybrid working options available and Health Benefits. Closing Date: Wednesday 29th April 2026 at 9.30am See attached Recruitment Guidance notes and Why Work For MACS with more information, or email hr@macsni.org if you have any further queries. MACS is committed to equality of opportunity and to selection on merit and all offers of employment are subject to an Access NI Disclosure Check. MACS is dedicated to Equality, Diversity, and Inclusion for all, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Youth Housing Worker
YOUTH HOUSING WORKER (NIGHTS) Are you passionate about helping young people and could you support them as they transition into adulthood and learn to live by themselves? MACS provides 24/7 supported housing for young people aged between 16 and 21, who are leaving care, or who may be homeless. Young people can live with us for up to 2 years before moving into the community. Youth Housing Workers provide an accessible point of contact at night and weekends to promote the protection and safeguarding of young people living at MACS and help them to build skills and confidence to maintain their own homes. To apply you will need: PLEASE NOTE: These roles are predominantly Waking Night shifts. Please see attached Job Description and Person specification for essential skills and knowledge required for the post and click apply to submit your CV. Salary: £23,794 per annum Benefits: MACS Pension contribution of 4% of salary; up to 24 shifts annual leave; enhanced paid leave for Sick, Maternity and Carers leave; paid training days per year; Flexible and remote working options available. Closing Date: Wednesday 29th April 2026 at 9.30am See attached Recruitment Guidance notes and Why Work For MACS for more information or email hr@macsni.org if you have any further queries. CVs submitted must demonstrate how you meet the essential criteria required for the post. We are currently recruiting for multiple roles across various locations. Applications will be reviewed on a rolling basis as they are received. We strongly encourage early applications, as the advert may close once positions in each location have been successfully filled. MACS is committed to equality of opportunity and to selection on merit and all offers of employment are subject to an Access NI Disclosure Check. MACS is dedicated to Equality, Diversity, and Inclusion for all, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
CHW Occupational Therapist, Senior Cahms, Mental Health Services
Job Title, Grade Code Occupational Therapist, Senior (Teiripeoir Gairme, Sinsearach) CAHMS, Mental Health Services (Grade Code: 3301) Remuneration The salary scale as at 01/02/2026: €64,551-€65,928-€67,348-€68,754-€70,162-€71,642-€73,203-€74,758-€76,007 Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html As per HR Circular 012/25 Please note that previous experience working in the public service counts only where the individual was employed directly by the relevant Civil Service/Public Body. It does not apply for temporary assignments with those bodies while engaged as an agency worker and employed by a private sector employment agency. Exemptions can be found at the following link. HSE Guidelines on Terms and Conditions of Employment provides additional information. https://www2.healthservice.hse.ie/organisation/national-pppgs/guidelines-on-terms-and-conditions-of-employment/ Campaign Reference CHW40OT26 Closing Date Thursday 30th of April 2026 at 12 noon. Proposed Interview Date (s) Candidates will normally be given at least two weeks' notice of interview. The timescale may be reduced in exceptional circumstances. Taking up Appointment A start date will be indicated at job offer stage. Location of Post There is currently one specified purpose vacancy available for Occupational Therapist Senior (CAHMS) in Mental Health Services in the below location: CAHMS Connect,Aras Naomh Chaoilin,Castlerea, Co Roscommon. A panel may be formed as a result of this campaign for Occupational Therapist Senior (CAHMS, Mental Health Services) HSE West and North West Community Service (Galway/Mayo/Roscommon) from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries We welcome enquiries about the role. STEVE JACKSON GENERAL MANAGER MENTAL HEALTH SERVICES, 09096 24247 steve.jackson@hse.ie Dr. Teresa Martins Tel: (091) 775113 | Mob: 087-9331633 To find out more about our region please visit https://careerhub.hse.ie/health_region-west-north-west/
Sales Assistant
Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,600 shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland. Maxi Zoo Ireland are driven by the desire to make the life of pets and pets owners simpler, better and happier. Maxi Zoo Ireland are currently recruiting for a Sales Assistant for our Turners Cross store. Why join us? · Service pay- Higher rate of pay from when you reach 12 months service · Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon · Paid leave- Sick leave, annual leave and bank holidays · Refer a friend scheme · Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path. · Community- A chance to work in an environment where employees and customers share the same passion for animals · Educational opportunities- Continuous learning through our induction plan, e-learning academy, classroom training environment and development plans. · Employee assistance programme · Cycle to work Scheme What you will bring:
Dog Groomer
Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,600 shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland. Maxi Zoo Ireland are driven by the desire to make the life of pets and pets owners simpler, better and happier. We are seeking a qualified Groomer for our Turners Cross Store Start your career in grooming as a Groomer! As a Groomer in our Grooming Salon, you’ll have the opportunity to build personal relationships with your customers and their pets each time they visit and truly become a part of their family. You’ll get to know their pets’ styles and personalities to create a customized, stylish experience just for them! From that first shampoo to that final strut home, you’ll take pride in the services you provide Why join us? · Service pay- Higher rate of pay from when you reach 12 months service · KPI Related bonus · Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon · Paid leave- Sick leave, annual leave and bank holidays. · Refer a friend scheme · State of the art grooming salon and full grooming equpiment · Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path. · Community- A chance to work in an environment where employees and customers share the same passion for animals · Educational opportunities- Continuous learning through our induction plan, e-learning academy, classroom training environment and development plans. · Employee assistance programme · Cycle to work Scheme What you will bring: · Fully flexible across 5 days, it is a full time role which includes weekends · Previous hands on experience in grooming salon and/or QQI Level 6 Dog Grooming/City & Guilds · Proficient in all aspects of grooming and clipping all dog breeds to a high standard. · Professional attitude that can communicate effectively with all salon customers and the wider grooming team to build trust and rapport with pet parents. · Time management: Independently prioritise and accomplish multiple tasks within established timeframes. · A passion for Animals: Interest in grooming/animal care. Are comfortable/confident around all breeds of dogs (large and small) and treats all furry visitors to the salon as they would their own pet. · Personal development: Drives their own development within the salon, is reliable, asks questions, uses time effectively to learn from the qualified groomer in the salon. Sees a long term career in grooming. What you will do: · Consultation - Communicating effectively with pet owners and providing advice and recommendations of the related product assortment. · Customer Engagement - Provide excellent customer service and demonstrate reliability and professionalism by consistently delivering high standard grooms. · Follow-Up and Follow-Through - Follow up with customers after their grooming appointments to ensure satisfaction and address any feedback or concerns promptly. · Sanitization and Cleanliness - Maintaining a clean and organized grooming area, including disinfecting equipment, washing towels and grooming tools, and ensuring a safe and hygienic environment for dogs and staff. · Product Knowledge – Promote Grooming Services and provide expert advice on products.
Warehouse Operator
Job Summary: To provide efficient and effective day to day tasks of the dispatch, packing and goods in departments . Key Responsibilities:
Assistant Staff Officer
Remuneration The salary scale for the post is at (01/02/2026) € 36,109, 38,241, 39,097, 41,260, 43,240, 44,973, 46,651, 48,914, 50,560, 52,235, 53,829, 55,463 LSIs Location of Post IHA Galway/ Roscommon IHA Mayo The purpose of this recruitment campaign is to form a panel to fill current and future Grade IV vacancies within HSE IHA Galway and Roscommon and HSE IHA Mayo. The panel will fill posts in Community Services and Acute Services. Once you are on the panel, you will be informed of the full details of individual job vacancies that arise in that area through an “expression of interest” message on Rezoomo. You can then express an interest in posts. Our Mission Our mission is to ensure that the people of West and North West: • are supported by accessible health and social care services to live healthier lives, • have access to safe, high quality, compassionate, and integrated care, delivered by highly skilled and valued staff, • can be confident that we will deliver the best health outcomes and value through a culture that supports continuous improvement, excellence in clinical practice, teaching, research and innovation Our Values The HSE's values of Care, Compassion, Trust and Learning, influence everything the Health Regions do. All HSE Health Regions encourage a culture where all staff live by these values every day, as they interact and deal with colleagues and members of the public. Reasonable Accommodations Candidates who require a Reasonable Accommodation/s to support their participation, at any stage, in the recruitment and selection process, should email the Regional Recruitment & Retention office at resources.human@hse.ie Reporting Relationship The post holder will report to the relevant Grade V/ Grade VI or other nominated manager. Purpose of the Post The post holder will be required to provide comprehensive clerical/ administrative support within the area of their responsibility and to supervise clerical staff under their remit. Principal Duties and Responsibilities · The post holder will support the principle that care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree · Maintain awareness of the primacy of the patient in relation to all hospital activities. · Performance management systems are part of the role and you will be required to participate in the hospital performance management programme · Assistant Staff Officers are required to have sufficient knowledge of the relevant procedures and practices to perform the role efficiently and ensure the standards set are maintained. The position of Assistant Staff Officer encompasses both managerial and administrative responsibilities which include the following: Administration · Ensure the efficient day to day administration of area of responsibility · Ensure deadlines are met and that service levels are maintained · Ensure an even distribution of workload among team, taking into account absence due to annual leave etc. · Support the preparation and issuing of office documentation (correspondence, reports, etc.) to the highest possible standard by monitoring and reviewing team work to ensure quality and accuracy · Use appropriate technology to ensure work is completed to a high standard. · Ensure that archives and records are accurate and readily available · Maintain confidentiality of documentation, records, etc. · Ensure line management is kept informed of issues · Ensure that the service is kept informed and that their views are communicated to middle management · Organise and attend Meetings as required · Take minutes at meeting and prepare for circulation following meeting. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Customer Service · Promote and maintain a customer focused environment including monitoring efficiency of service provided by the Team and notifying supervisor of any deficiencies. · Ensure that service users are treated with dignity and respect · Act on feedback from service users/customers and report same to supervisor. Human Resources/Supervision of Staff · Supervise and ensure the well-being of staff within own remit · Manage the performance of staff · Co-operate and work in harmony with other teams and disciplines Service Delivery & Improvement · Implement agreed changes to administration of the service · Encourage and support staff through change processes. · The post holder must foster and support a quality improvement culture throughout their area of responsibility. Advise, promote and participate in the implementation of best practice. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. KPI’s · The identification and development of Key Performance Indicators (KPIs) which are congruent with the Hospital’s service plan targets. · The development of Action Plans to address KPI targets. · Driving and promoting a Performance Management culture. · In conjunction with line manager assist in the development of a Performance Management system for your profession. · The management and delivery of KPIs as a routine and core business objective. PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS: · Employees must attend fire lectures periodically and must observe fire orders. · All accidents within the Department must be reported immediately. · Infection Control Policies must be adhered to. · In line with the Safety, Health and Welfare at Work Acts 2005 and 2010 all staff must comply with all safety regulations and audits. · In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Buildings is not permitted. · Hospital uniform code must be adhered to. · Provide information that meets the need of Senior Management. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Risk Management, Infection Control, Hygiene Services and Health & Safety · The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment. · The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility. · The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas: o Continuous Quality Improvement Initiatives o Document Control Information Management Systems o Risk Management Strategy and Policies o Hygiene Related Policies, Procedures and Standards o Decontamination Code of Practice o Infection Control Policies o Safety Statement, Health & Safety Policies and Fire Procedure o Data Protection and confidentiality Policies · The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the Region’s Risk Management Incident/Near miss reporting Policies and Procedures. · The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment. · The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services. · The post holders’ responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager. · The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others. · The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained. · The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment. · It is the post holder’s responsibility to be aware of and comply with the HSE Health Care Records Management/Integrated Discharge Planning (HCRM / IDP) Code of Practice. · Adequately identifies, assesses, manages and monitors risk within their area of responsibility. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Education & Training · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience 1. Professional Qualifications, Experiences, etc. (a) Eligible applicants will be those who on the closing date for the competition: (i) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 Or (ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or (iii) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. Or (iv) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office 2. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Each candidate for and any person holding the office must be of good character Post specific Requirements Where a post has specific requirements, these will be notified to panel members at “expression of interest” stage, e.g. shift work, unsocial hours, access to appropriate transport to carry out the duties and responsibilities of the role Other requirements specific to the post Flexibility regards working hours to meet the demands of the post. Skills, competencies and/or knowledge Knowledge and Experience Relevant to the Role Demonstrate: · Experience of working in a busy office environment. · General knowledge of the Health Service and how it works. · Knowledge of wider HSE transformation programme. · Sufficient knowledge & expertise to carry out the functions of the post. · Excellent MS Office skills in order to effectively manage deadlines and prioritise work accordingly. · Demonstrate effective analytical and decision making skills. · Demonstrate flexibility to cross cover, e.g. attitude to work and availability to work unsocial and flexible hours including evenings, nights and weekends as required. Planning & Organising Skills including Commitment to providing a Quality Service Demonstrate: · Excellent planning and organisational skills including using computer technology effectively. · The ability to manage deadlines and effectively handle multiple tasks. · The ability to manage within allocated resources and a capacity to respond to changes in a plan. · Commitment to providing a quality service, awareness and appreciation of the service user and has very good communication skills. · Embracing the change agenda; demonstrating flexibility, initiative and adaptability in a changing work environment. Evaluating Information, Problem Solving & Decision Making Demonstrate: · The ability to appropriately analyse and interpret information, develop solutions and contribute to decisions quickly and accurately as appropriate. · Initiative in the resolution of complex issues. · The ability to recognise when it is appropriate to refer decisions to a higher level of management. · A capacity to develop new proposals and recommend decisions on a proactive basis. · Flexibility, problem solving and initiative skills including the ability to implement change Team Working Demonstrate: · The ability to work as part of a team and to establish a good working relationship with a wide range of internal and external stakeholders. · Ability to work independently on own initiative and as part of a team. · The capacity for management responsibility and initiative. · Motivation and an innovative approach to the job within a changing working environment. Communication & Interpersonal Skills Demonstrate : · Effective communication and interpersonal skills including the ability to present information in a clear and concise manner. · Strong written communication skills. · The ability to build and maintain relationships with a variety of stakeholders. Additional eligibility requirements: Citizenship requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. As this occupation is not one of those listed on the Department of Enterprise, Tourism & Employment Critical Skills Occupations List, therefore, we would be unable to obtain a Critical Skills Employment Permit for this role. To qualify candidates must be eligible by the closing date of the campaign. Campaign Specific Selection Process Ranking/Shortlisting/ Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation.
Customer Experience Champion
Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: · Support in the day to day operation of customer service within the branch. · Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. · Take ownership and deal with customer queries in an effective, professional and compliant manner. · Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. · Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. · Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. · Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. · Assist the Branch Lead and wider territory team with key customer relationships. · Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. · Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. · Perform the various roles in the branch on a rotation schedule on an ongoing basis. · Maintain knowledge of the regulatory codes and legislation impacting on day to day work. · Commit to continuous professional development and agree an annual performance and professional development plan with the manager. · Continuously reviews skills, and be flexible and open to feedback Requirements: Essential · QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. · If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. · Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience · Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) · Committed to and enjoys working in a sales environment Desired · Excellent knowledge of all retail finance product, processes and procedures · Significant experience in financial services Competencies for Your Role / Behaviours for Success: Accountability & Decision Making Commercial Growth Customer Focus High Performance Teams Risk Management Fitness & Probity: CF3 & CF4 This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Individual Accountability Framework: CF3 & CF4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: CF3 & CF4 The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR. Who We Are: At PTSB, we are Altogether More Human. We bring the best of technology and our people together to solve real customer needs and deliver a better banking experience. Customer & Colleague focused. Inclusive. Caring. We manage risk and comply with regulations, where everyone works to meet our goals and are proud of the part they play. While culture is always evolving, our values and heart of our purpose remain the same. Living our values and managing risk builds trust. We nurture an accountable and supportive workplace where everyone is encouraged to contribute meaningfully, as we become Ireland’s best personal and business bank through exceptional customer experiences. We promise to create a supportive and inclusive environment where everyone is welcome and respected. When you are your authentic self, your colleagues have better experiences working with you. This leads to exceptional customer experiences. We are Open. We are Inclusive. We build Trust. We are One PTSB. Internal applicants must have a minimum of 6 months in their current role prior to applying and have successfully passed probation . The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve. PTSB supports Equal Opportunity and is regulated by the Central Bank of Ireland.
