Jobs in Cork
Sort by: relevance | dateCustomer Experience Champion
Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: · Support in the day to day operation of customer service within the branch. · Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. · Take ownership and deal with customer queries in an effective, professional and compliant manner. · Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. · Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. · Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. · Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. · Assist the Branch Lead and wider territory team with key customer relationships. · Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. · Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. · Perform the various roles in the branch on a rotation schedule on an ongoing basis. · Maintain knowledge of the regulatory codes and legislation impacting on day to day work. · Commit to continuous professional development and agree an annual performance and professional development plan with the manager. · Continuously reviews skills, and be flexible and open to feedback Requirements: Essential · QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. · If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. · Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience · Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) · Committed to and enjoys working in a sales environment Desired · Excellent knowledge of all retail finance product, processes and procedures · Significant experience in financial services Competencies for Your Role / Behaviours for Success: Accountability & Decision Making Commercial Growth Customer Focus High Performance Teams Risk Management Fitness & Probity: CF3 & CF4 This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Individual Accountability Framework: CF3 & CF4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: CF3 & CF4 The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR. Who We Are: At PTSB, we are Altogether More Human. We bring the best of technology and our people together to solve real customer needs and deliver a better banking experience. Customer & Colleague focused. Inclusive. Caring. We manage risk and comply with regulations, where everyone works to meet our goals and are proud of the part they play. While culture is always evolving, our values and heart of our purpose remain the same. Living our values and managing risk builds trust. We nurture an accountable and supportive workplace where everyone is encouraged to contribute meaningfully, as we become Ireland’s best personal and business bank through exceptional customer experiences. We promise to create a supportive and inclusive environment where everyone is welcome and respected. When you are your authentic self, your colleagues have better experiences working with you. This leads to exceptional customer experiences. We are Open. We are Inclusive. We build Trust. We are One PTSB.
Team Member (Delivery)
Summary SHIFTS YOU ARE APPLYING FOR: 15hrs p/w; Tue 06:30 - 14:30; Thu 06:30 - 14:30 Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you’re needed to work on the salesfloor, your outstanding customer service skills will shine through. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available. About the Role: To be a successful Delivery Team Member you will have perfect stock available for our customers by: Accurately processing stock quickly and to the highest standard, which includes scanning, unpacking, hanging, size cubing and putting stock away Ensuring all stock is gorgeously presented and put onto the sales floors or away in the stockrooms correctly Keeping operational areas of the store clean, tidy and organised Offering fast and friendly service to our customers from back or front areas of the store, working on the sales floor as needed Working as part of the store team, reporting to one of our Coordinators or Managers We'll offer amazing benefits (see further list below) About You: A great communicator who is friendly, calm and efficient – even on your busiest days Accurate, thorough and well organised, with excellent attention to detail You take pride in your work and approach all tasks with energy, pace and enthusiasm Happy to work on your own and keep yourself busy Flexible, supportive and always ready to go the extra mile for your team and our customers Enjoy taking control of your own development What’s Next As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck! #Delivery #Assistant #Shop #Packaging #Operative #Colleague #Warehouse #Stockroom #Replenishment #Replen Benefits Recognition and rewards for doing a great job and achieving great results 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work Early VIP access to sale stock Free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Support Networks - Access to Network Groups to empower and celebrate each other Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Sales Consultant
GET TO KNOW US Bottom Drawer is the luxury bedlinen and homewares concession in Brown Thomas Dublin, Cork and Limerick and in Arnotts. We sell the very best international and Irish brands and offer knowledgeable and professional customer service at all times. We are a family business, established in 1989 have been selling beautiful homewares exclusively within the BTA group for 35 years. We have established great relationships with our loyal customers and each member of our team know the importance of superb customer service, thorough product knowledge and a flair for selling beautiful things. KNOW THE ROLE The role involves selling and customer relations, merchandising the ranges, stock control, processing online sales, stockroom duties and all the tasks involved with running a retail concession. KNOW WHAT WE’RE LOOKING FOR We are looking for a new member to join our small team in Cork on a 22.5 hour contract. The ideal candidate will love selling, be efficient, trustworthy, and hardworking with a flair for interiors and a love of homewares being a distinct advantage. We would require the new team member to ideally have a background in sales / interiors, although this is not a necessity. A positive attitude is most important, as is a willingness to work hard at all aspects of the job, and to really enjoy the interactions with our customers, whilst being professional, quick, and cheerful in carrying out all the tasks needed in the retail environment. They must be willing to be flexible with working hours as demands shift with the seasons, including Sundays, late night shopping evenings etc. KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Supervisor
Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be:
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
New Business Account Executive
Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations. With a commitment to continuous improvement, we serve a diverse range of industries, providing exceptional services that empower our clients to focus on their core business goals. As we scale our new business efforts, we’re looking for a driven and commercially-minded New Business Account Executive to help us expand our footprint. As a New Business Account Executive, you will be responsible for identifying, engaging, and converting new customers to Nostra. You’ll manage the full sales cycle—from initial prospecting and qualification through to proposal, tender response, and close. You’ll collaborate closely with pre-sales, marketing, and service teams to build compelling solutions tailored to customer needs. Nostra has offices in Dublin (HQ), Cork, Galway and Belfast. This role will be based in our Cork office. Responsibilities: At Nostra we value our people. We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy. These values form a central part of our recruitment process. Nostra is an equal opportunity employer committed to diversity and inclusion.
Retail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant , you’ll: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Assistant Manager
Lagan Operations and Maintenance Ltd is now recruiting for an Assistant Manager for their Fermoy Depot. Company : Lagan Operations and Maintenance Ltd Job Type: Permanent, Full Time Location: M8 Corrin Administration Building, Ballyoran, Fermoy, Role Overview To work effectively to assist in the leading of the team to deliver of the routine maintenance at the M8 Motorway Project. What you'll do: The following reflect the main tasks associated with your position and are not intended to be exclusive or exhaustive: For more details, please refer to the job description. Your application At Lagan Specialist Group, we want everyone to feel welcome. That’s why we are committed to working with you to make the application process as easy as possible. If you require any assistance, please do not hesitate to contact us at human.resources@laganscg.com and we will be happy to help. LAGAN SPECIALIST GROUP ARE AN EQUAL OPPORTUNITES EMPLOYER - We will not discriminate against anyone on the grounds of Sex, Pregnancy or maternity, Gender reassignment, Marital or Civil Partnership status, Religious or other similar philosophical belief, Political Opinion, Racial group, Sexual orientation, Disability or Age.
Senior Physiotherapist
Applications are invited for the following post Senior Physiotherapist – Ref: 97286 Permanent Part-Time 0.9 wte (63 hours per fortnight) across two Children’s Disability networks 0.6 wte (42 hours per fortnight) CDNT 13 Carrigaline / Kinsale / Bandon with bases in Carrigaline and Bandon & 0.3 wte (21 hours per fortnight) CDNT 7 East Cork City based in Carrigtwohill JOB SUMMARY These permanent posts are with the Carrigaline/Kinsale / Bandon (13) Childrens Disability Network Team which is based in both the Carrigaline and Bandon Primary Care Centres and East Cork (7) Children’s Disability Network Team which is based in Carrigtwohill. The successful candidates will have a caseload in the Carrigaline, Kinsale and Bandon area for CDNT 13 and Carrigtwohill CDNT 7 and will be expected to drive within these areas. These posts involve working as part of an interdisciplinary team providing supports to children and young adults, 0-18 yrs and their families. This will include children with Intellectual, Physical, Sensory disability, children on the Autistic Spectrum and children at risk of or query developmental delay; where their needs the support of an interdisciplinary team. This team is under the national model of service provision “Progressing Disability Services” for Children and Young People” lead by the HSE. The successful candidate will be employed by Corlann South. Assessment, diagnostic and therapeutic interventions are provided by Cork CDNT’s Interdisciplinary team. The CDNT aims to maximise the child / young adult’s full potential and works within the context of the family and community, empowering and supporting parents/ care givers and family members. The reporting relationship is to the Children’s Disability Network Manager locally and Clinical supervision will be provided by the Head of Discipline. The Candidate: Statutory Registration, Professional Qualification, Experience etc. Candidates for appointment must: Be registered, or be eligible for registration, on the Physiotherapists Register maintained by the Physiotherapists Registration Board at CORU. See attached link for current approved Physiotherapist qualifications. https://coru.ie/health-and-social-care-professionals/education/approved-qualifications/physiotherapists/ AND Have three years full time (or an aggregate of three years full time) post qualification clinical experience AND Have the requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office. AND Provide proof of Statutory Registration on the Physiotherapists Register maintained by the Physiotherapists Registration Board at CORU before a contract of employment can be issued. Experience Must have a minimum of three years post qualification clinical experience Experience of working with children 0-18 years with intellectual disabilities/physical disabilities, sensory/motor disabilities and Autism Spectrum Disorders is essential. Experience of working in partnership with families is essential Experience of working as part of an inter-disciplinary team is essential. Hydrotherapy experience is desirable. Demonstrate a command of the English Language to effectively carry out the duties and responsibilities of the role. Annual registration On appointment, practitioners must maintain annual registration on Physiotherapists Register maintained by the Physiotherapists Registration Board at CORU. AND Practitioners must confirm annual registration with CORU to the Corlann Services Ireland – Southern Region by way of annual Safety Assurance Certificate 3. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 4. Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants recruited between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants recruited since 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. 5. Character Candidates for and any person holding the office must be of good character. 6. Driving Licence: A full clean Driver’s licence which qualifies you to drive on Irish roads is essential. The person appointed will be required to provide their own transport during the duration of employment and will be paid travel expenses at the appropriate rates in respect of travel necessarily performed in the discharge or his/her duties. The base for this purpose will be the location to which the appointee is assigned. Salary Scale: €64,551 – €76,007 per annum and pro-rata if working part-time hours (Department of Health Consolidated Scales 1/2/26). * Successful candidates are required to submit all documentary evidence outlining any relevant experience within 3 months of starting date. Failure to do so will mean that any incremental credit due now will only be paid from date of submission of documents. Reporting to: Children’s Disability Network Manager. Clinical supervision will be provided by the Head of Discipline. Informal enquiries to: Eleanor Stanton, Children’s Disability Network Manager 13, Tel. +353 21 4376581 e-mail: Eleanor.stanton@corlann.ie Or Roz Fitzgerald, Children’s Disability Network Manager, CDNT Network 7. Tel: +353 87 1140743 (e-mail: Cdnt7manager@corlann.ie or Shalini Ravindranath, Physiotherapy, Head of Discipline, Tel: + 353 87 2208102 e-mail shalini.ravindranath@corlann.ie The closing date for receipt of all applications is: Sunday 17th May 2026 A panel may be formed from this competition from which future vacancies may be filled Applications should be made online using the ‘Apply’ Link Below Corlann South is an equal opportunities employer
