IS Technical Support Officer
SECTION 1: BACKGROUND Cork County Council invites applications from suitably qualified persons, who wish to be considered for inclusion on a panel from which vacancies for a IS Technical Support Officer (Grade 5) may be filled. The Digital and ICT Directorate manages Cork County Council’s IT infrastructure including the networks, information systems and applications, that are required to support the operation of the council’s services across Housing, Planning, Roads, Tourism, Libraries, Economic Development etc. The directorate consists of two sections one dealing with Applications, Data, Service Design and M365 and the second with Infrastructure, Security and Service Management. The directorate is located in Cork County Hall. The IS Technical Support Officer role will be part of a team that is responsible for delivering and supporting technical projects across Business Solutions, Data Management, Infrastructure Management or Service Management. They will help to ensure the ongoing support, development and delivery of IT services for all our customers. The IS Technical Support Officer’s role may span one or more areas of expertise. There are 4 streams, or areas of specialism, in this campaign with opportunities to be placed on panels as follows: Stream 1 - IS Business Technical Support Officer Stream 2 - IS Data Technical Support Officer Stream 3 - IS Infrastructure Technical Support Officer Stream - IS Service Management Technical Support Officer SECTION 2: DUTIES The IS Technical Support Officer will work within a team providing technical support for Digital and ICT services across the council’s ICT infrastructure including the network, server estate, end points, applications, systems, and security. S/he will have a varied role that may encompass defining system or technology requirements; developing system or technical plans and documentation; reviewing and evaluating existing systems; designing, modifying, managing and supporting business systems, components, processes and workflows. The primary objective is implementing and maintaining the technology that enables the work of the council. Stream 1 – IS Business Technical Support Officer The IS Business Technical Support Officer role will suit candidates with an interest in further developing their ICT career in areas such as software and applications procurement and implementation, project management, business analysis, service design, testing, software lifecycle management and contract management. This stream includes opportunities to work on the design and delivery of projects using design thinking methodology and looking for ways to exploit new and existing technology. Role Description & Responsibilities: • Interpreting a project and the client’s requirements and evaluating all the options to identify potential solutions • Investigating and analysing business or technical processes, procedures, and work practices to identify improvements or add functionality • Implementing and supporting M365 projects on SharePoint, Power Apps and Teams • Improving existing business models, processes and flows of data • Providing support and lifecycle management for software systems • Preparation and maintenance of appropriate project and technical documentation • Managing and evaluating test processes including overseeing User Acceptance Testing • Attending regular planning and support meetings • Acting as a liaison between business stakeholders, customers, 3rd party providers or other technology teams • Managing procurement of third-party solutions and subsequent contracts • Undertake training as appropriate to ensure knowledge and expertise is maintained • Undertake other appropriate duties assigned by the Head of Digital & ICT. Stream 2 – IS Data Technical Support Officer The IS Data Management Technical Support Officer role will suit candidates with an interest in further developing their ICT career in areas such as SQL database administration, data management, Power BI, business intelligence and data analytics. It will also suit people interested in working with spatial data, developing and supporting GIS corporate solutions and GIS data distribution. Role Description & Responsibilities: • Supporting the DBA function with SQL Server database administration • Support existing SQL Reporting and report creation • Supporting the development and maintenance of the database environment in line with best practice • Assisting in the development of data management policies and procedures • Supporting and contributing to, where appropriate, ICT plans, policies and procedures • Assist in interpreting a project and the client’s data and reporting requirements and evaluating all the options to identify potential solutions • Identifying and evaluating inefficiencies and recommending optimal data management practices • Support the preparation and maintenance of appropriate project and technical documentation • Support the management and development of our corporate web GIS solutions for both public and internal use • Assisting in the support and development of FME Apps and process • Assist in interpreting a project and the client’s requirements of GIS solutions and applications • Managing large spatial datasets for corporate distribution for both desktop and web GIS users • Reviewing and evaluating test processes • Managing procurement of third-party license renewals and subsequent contracts • Assisting in Power BI Administration and Report creation. • Undertake training as appropriate to ensure knowledge and expertise is maintained • Undertake other appropriate duties assigned by the Head of Digital & ICT. Stream 3 - IS Infrastructure Technical Support Officer The IS Infrastructure Technical Support Officer role will suit candidates with an interest in further developing their ICT career in areas such as IT architecture, technical infrastructure, telecommunications, network support, server management, ICT security, virtualisation, cloud computing and M365 Administration and deployment. Role Description & Responsibilities: • Monitoring network components including configuration, security and maintenance • Maintenance, problem solving and support of existing systems and infrastructure • Managing contracts and service delivery by 3rd party technology providers • Configuring components to ensure interoperability • Managing and administering servers and virtual machines • Identifying and evaluating inefficiencies and recommending optimal technology solutions • Preparation and maintenance of appropriate project and technical documentation • Applying appropriate security controls • Managing and evaluating test processes • Office 365 implementation and administration • Adhering to Change management processes • Attending regular planning and review meetings • Undertake training as appropriate to ensure knowledge and expertise is maintained • Undertake other appropriate duties assigned by the Head of Digital & ICT. Stream 4 - IS Service Management Technical Support Officer The IS Service Management Technical Support Officer role will suit candidates with an interest in further developing their ICT career in IT service management including providing technical support, implementing ICT security, mobile device management, managing procurement processes and project management. Role Description & Responsibilities: • Delivering and supporting the IT service management function including change and release management; incident management; problem management, configuration management and request management • Providing technical support for all council services • Support and maintenance of the audiovisual systems (MVI easyconf, MTR ) to ensure successful council and other hybrid meetings/events • Creating training documents and user guides and delivering staff training • Providing MDM (Mobile Device Management) support for mobile devices • Documenting common problems and resolutions in KBs and training documents • Liaising with 3rd party vendors to implement solutions and track service level commitments • Continuous improvement management, identifying and implementing improvement measures • Undertake training as appropriate to ensure knowledge and expertise is maintained • Undertake other appropriate duties assigned by the Head of Digital & ICT. Successful candidates will be encouraged and supported to undertake further training and certification to build expertise in the area they are appointed to. Note: as the Digital & ICT Department continues to evolve, it is likely that flexibility in regard to the allocation of specific duties will be necessary. SECTION 3: ELIGIBILITY CRITERIA / QUALIFICATIONS 1. Character Each candidate must be of good character. 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Education, Training, Experience etc. Each candidate must, on the latest date for receipt of completed application forms - (a) Hold a recognised diploma or degree (min level 6 in the National Framework Qualifications), or equivalent professional qualification in an IT-related discipline. (b) Have a minimum of 2 years’ experience working within an ICT function or team which supported and enabled a complex and diverse service organisation. (c) Fulfill the Selection Experience in Section 3.1 3.1 Selection Experience The successful candidate must have a min of 2 years’ appropriate experience in at least two of the relevant essential experience categories. Strong preference will be given to candidates who can also demonstrate their breadth of knowledge to include the desirable experience listed per stream. Stream 1 - IS Business Technical Support Officer Essential Experience The successful candidate must have a min of 2 years’ experience in at least two of the relevant essential disciplines • Business Analysis, Design and Requirements engineering • Service Design • Application integration, deployment and support • SQL scripting • Web services and IIS administration • M365, Sharepoint and Teams Administration • Contract management and procurement Desirable Experience Strong preference will be given to candidates with experience and expertise in the following: • Business Systems Support particularly ERP/FMS support • Analysis and Requirements Engineering • Project Management • Vendor management Steam 2 - IS Data Technical Support Officer Essential Experience The successful candidate must have a min of 2 years’ experience in at least two of the relevant essential disciplines • SQL Database administration and support • Business intelligence and data analytics • Geographical Information Systems implementations and support • GIS spatial data management and distribution • Information systems and data security design and implementation Desirable Experience Strong preference will be given to candidates with experience and expertise in the following: • Database Support in SQL Server • SSRS and Power BI report creation • SQL Query Language • GIS Data and Web Browser Management using the ESRI suite of products • Use of Desktop MapInfo and ESRI products • FME Desktop and Server • Analysis and requirements gathering Stream 3 - IS Infrastructure Technical Support Officer Essential Experience The successful candidate must have a min of 2 years’ experience in at least two of the relevant essential disciplines • Infrastructure and network support and implementation • Server and desktop management • Network and device security • Communications technologies • Backup, disaster recovery and business continuity solutions • Email services administration • Security controls/tools e.g., antivirus, anti-malware, endpoint encryption Desirable Experience Strong preference will be given to candidates with experience and expertise in the following: • Centralised software deployment systems • Technology management and configuration • Endpoint management • Automation • Cloud services design and implementation • Virtual environments Stream 4- IS Service Management Technical Support Officer Essential Experience The successful candidate must have a min of 2 years’ experience in at least two of the relevant essential disciplines • IT Asset Management • Patch Management • Experience of Mobile Device Management - Manage Engine Desktop Central • Expert knowledge of audiovisual systems (MVI easyconf, MTR ) • Knowledge of Smasung Knox and Apple DEP • Knowledge of end user device landscape. Desirable Experience Strong preference will be given to candidates with experience and expertise in the following: • Centralised software deployment systems • Desktop management • Endpoint management • Knowledge of Manage Engine Suites • Public Procurement (eTenders and Frameworks) For all streams – Essential Experience • A career record that demonstrates the necessary experience and competencies to carry out this role • At least 2 years’ experience in supporting and delivering projects • Good team working and interpersonal skills • Good report writing skills • Ability to communicate technical information and ideas clearly and concisely to non-technical people • Ability to present findings to management teams and client departments • Technical and analytical skills • Enthusiasm for continuous learning. Desirable Experience • Proven logical, analytical and creative abilities • Self-development skills to keep up to date with fast-changing trends in a complex IT environment • Creativity in problem solving and decision making • The ability to prioritise your workload • Knowledge of Data protection and GDPR (General Data Protection Regulation) • ITIL and/or other IT standards experience or knowledge. Candidates are requested to make a personal assessment of these criteria against their own qualifications, skills and abilities to assess whether they should apply for the post. 4. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004. A candidate who is not classified as a new entrant must be under 70 years of age. 5. Transport When required to do so, holders of the office shall hold a full driving licence for Class B Vehicles and shall drive a motor car in the course of their duties and for this purpose provide and maintain a car to the satisfaction of the local authority. 6. ESSENTIAL SKILLS, EXPERIENCE & KEY COMPETENCIES Candidates are expected to be able to demonstrate in their application and at interview that they possess the following competencies through the experience and skills they have gained to date: Delivery of Results An IS Technical Support Officer is expected to take ownership of tasks and is determined to see them through to a satisfactory conclusion. Analysis and Decision Making An IS Technical Support Officer is expected to investigate all relevant issues and make balanced fair recommendations based on evidence. Interpersonal & Communication Skills An IS Technical Support Officer is expected to deal with customers and colleagues in an effective, efficient and respectful manner. S/He should be able to express themselves in a clear and articulate manner. Technical Competency/Specialist Knowledge An IS Technical Support Officer is expected to display a high level of skill and expertise in the chose ICT stream(s). SECTION 4: COMPETENCIES A Competency Based Application form requires you to describe some of your personal achievements to date that demonstrate certain competencies (necessary skills and qualities) required for the position for which you are applying. For each competency, you are given a description of a skill or quality. You are then asked to describe a situation, from your own experience, which you think is the best example of what YOU have done which demonstrates this skill or quality. It is essential that you describe how you demonstrated the skill or quality in question. Therefore, compose your replies carefully in this section and try to structure what you write so that you give specific information about what you have done - for example, do not simply say that “X was successful”, describe exactly what you did and how you demonstrated the skill or quality in question. For each example, please include the following: a) the nature of the task, problem or objective; b) what you actually did and how you demonstrated the skill or quality (and, where appropriate, the date you demonstrated it) c) the outcome or result of the situation and your estimate of the proportion of credit you can claim for the outcome. The information you present in your application may form part of a shortlisting process and may also be used to help structure your interview, should you be invited to one. A shortlisting process may be applied based on TWO or more of the competencies and on other information you provide in your application form. SECTION 5: TENURE The position is wholetime and pensionable. Panels may be formed to fill permanent and temporary vacancies for IS Technical Support Officer (Grade 5) which may arise during the lifetime of the panels. SECTION 6: SALARY The Salary for the post is: €48,089- €57,572 basic per annum €48,089 - €49,561 - €51,039 - €52,537 - €59,047 (Maximum); - €55,806 - (1st LSI) (after 3 years satisfactory service on the Maximum) - €57,572 (2nd LSI) (after 3 years satisfactory service on the 1st LSI). Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Planning and Local Government. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at a minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. SECTION 7: LOCATION OF POST The base for working purposes shall be the location as determined by Cork County Council. Cork County Council reserves the right to assign you to any department, premises or district in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or compensation. Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. SECTION 8: WORKING HOURS The working hours at present provide for a five-day, thirty-five hour working week. A flexible working hours’ system is in operation and may be availed of subject to the terms and conditions of the FlexiTime Policy. All hours worked will be subject to the provisions of the Organisation of Working Time Act, 1997 and the Organisation of Working Time Act (Regulations) 2001. The successful candidate may be required to work hours outside of normal working hours as required by his/her immediate Supervisor. SECTION 9: ANNUAL LEAVE The current annual leave entitlement is 30 days per annum or on a pro-rata basis for period worked. Notice of intention to take leave shall be given to the council at least two weeks before proposed leave commences. Cork County Council’s leave year runs from 1st January to 31st December. Granting of annual leave, payment for annual leave and arrangements for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997 (as amended). SECTION 10: ELIGIBILITY TO WORK IN IRELAND Please note that in order to work in Ireland, a non-EEA National, unless they are exempted, must hold a valid Employment Permit. Should you be successful in the selection process, prior to appointment you will be required to confirm that you are in possession of same.
Service Co-ordinator
What you will do Johnson Controls is a leading provider of equipment, controls and services for heating, ventilating, air-conditioning, refrigeration, and security systems! The UK&I Service team has a turnover of $60m and delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC, chillers, industrial refrigeration, controls, and mechanical & electrical works. As a Service Coordinator based in Cork you are the primary contact for our engineers and customers. You will take ownership of the day-to-day administration /operational activity which can include scheduling engineer visits, ordering supplies, handling vendors, processing invoices and other general administrative tasks. How you will do it Our Service Coordinator reports to the Service Manager and works on a defined scope of activity. A key area of your responsibility will be the planning and scheduling of our front-line service delivery teams. You will book L & M and PSA (Planned Service Agreement) contract and visits. You will also lead our customer enquiries. We will need you to help with AR enquiries, order supplies, process invoices and general management of vendors. We would also require you to provide additional support with other administrative tasks across the operational team. What we offer
Acting Assistant Staff Officer
Professional Relationships: The assistant staff officer will work in liaison, contact and co-operation with: Skills and Knowledge: Relevant qualifications or experience in the use of Microsoft, Excel, and other computer packages is desirable. Garda Vetting: • No applicant may take up a vacancy without satisfactory Garda Vetting clearance. If an applicant has not achieved Garda Vetting clearance by the time his/her vacancy is due to commence, the offer of employment will be withdrawn. Permission to Work in Ireland (Essential): • All applicants must be eligible to work in Ireland. Non EEA nationals (unless exempted) must be in possession of a valid work permit, and must provide original documentation of same. Salary: €35,229 - €51,101 per year
Cycle Technician
€15.20 per hour Got a passion for all things bike? You’ll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role - you’ll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you’ll help us wow every customer. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you’ll help customers find and maintain their dream bike. Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group. To be successful in this role you'll need: We’re in an exciting chapter as a leading retailer of motoring and cycling products and services. Join us in our mission to keep the nation moving safely and be part of our success story. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Senior Library Assistant
Background Cork City Council is a large urban local authority with over 1500 employees across 40 locations within the City; there are 31 Elected Members of the Council representing five wards in the City. The Council has an annual revenue budget of approximately €292 million for 2024 and provides a wide and diverse range of public services such as housing, management of the public realm, libraries, physical planning and development, community and economic development and the delivery of infrastructure projects. Internal services include Finance, ICT, Human Resource Management & Organisational Reform and Corporate Affairs. The Council is committed to increasing its capacity and capability for change to deliver improved public services. Cork City Council invites applications, on the official application form, from suitably qualified persons, who wish to be considered for inclusion on a panel from which permanent and temporary appointments may be made to the position of Senior Library Assistant. Location Senior Library Assistants may be based in any of the service points in the Library network. THE ROLE A Senior Library Assistant is a front-line post in the Library Service, Senior Library assistants are a vital link in the team which promotes the library as a focal point for cultural activities, for community development for learning. The role of the Senior Library Assistant is to provide support to the Executive Librarian and Library Staff Officer/Librarian in managing and supervising the Team. The duties may include but are not limited to the following and the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office: • Assists in training of staff particularly onsite. • Delivering of programmes and core services. • Maintenance of house-keeping functions within computerised Library System. • Delivering excellent service to the public. • Liaising with community and education groups. • Contributing to publicity and promotional activities including online. • Contributing to events programme e.g. workshops on library IT, local studies, class visits, story times, workshops, lectures and other events for adults and families. • Ensuring high standards of health and safety and child protection. • Management of the building / facility and service in the absence of a more senior officer • Deputise for Executive Librarian and Library Staff Officer/Librarian. • Any other duties that may be assigned from time to time. The above specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. QUALIFICATIONS FOR THE POST 1. Character Each candidate must be of good character. 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Education, Training, Experience, etc. Each candidate must, on the latest date for receipt of completed application forms: (i) Have a good general level of education, (ii) Have had at least two years satisfactory experience of library work. Desirable Skills ➢ Be able to demonstrate a strong ability in the following areas – Purpose and Change, Delivering Results and Personal Effectiveness. ➢ An ability to manage deadlines and effectively handle multiple tasks. ➢ Possess excellent IT skills PRINCIPAL CONDITIONS OF SERVICE Salary The salary scale for the position of Senior Library Assistant (Grade IV) is: €32,301 - €34,386 - €37,345 - €39,289 - €40,989 - €42,633 - €44,853 - €46,459 - €48,089(Max)- €49,589(LSI 1) - €51,100(LSI 2) Applicants should note that entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government & Heritage. The rate of remuneration may be adjusted from time to time in line with Government pay policy. In accordance with Departmental Circular Letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale at the minimum point. The salary shall be fully inclusive and shall be as determined from time to time. The awarding of increments is subject to satisfactory service. Holders of the office shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of any services which they are required by or under any enactment to perform. Duties In accordance with Section 159(3) & (4) of the Local Government Act 2001, an employee of the local authority shall perform the duties of the office and give the local authority under the general direction and control of the Chief Executive or of such other officer as the Chief Executive may from time to time determine, such appropriate services of an executive, administrative or management nature as are required for the exercise and performance of any of its powers, functions and duties and to exercise such powers, duties and functions as may be delegated to them by the Chief Executive from time to time including the duty of servicing all committees that may be established by the local authority and such duties as may be required in relation to the area of any local authority. The holder of the office will, if required, act for an officer of a higher level. Probation Where a person who is not already a permanent employee of a Local Authority is appointed to a position, the following shall apply: (a) There shall be a period after such appointment takes effect during which such person shall hold the post on probation; (b) Such period shall be one year and may be extended at the discretion of the Director of People & Organisation Development; (c) Such person shall cease to hold the post at the end of the period of probation unless during such period the Director of People & Organisation Development has certified that the service of such person is satisfactory based on the recommendation of the relevant Director of Service/Head of Department. Superannuation Contribution Persons who become pensionable officers of a local authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). Persons who become pensionable officers of a local authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable officers of a local authority will be required in respect of the Local Government (Spouses and Children's Contributory Pension) Scheme to contribute to the local authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the Scheme. Persons who become pensionable officers of a local authority for the first time on or after 1st January 2013 will be liable to pay Class A PRSI Contribution and will be required in respect of their superannuation to contribute at the rate of 3.5% of net pensionable remuneration plus 3% of pensionable remuneration. Hours of Duty The standard working week will be 35 Hours. As opening hours of libraries are tailored to the public’s needs, the Senior Library Assistant will in general be expected to work hours in keeping with the staff rota at the relevant service point. The working hours at present provide for a 35-hour working week, which may be a 6/4 day fortnight and will include Saturdays and late evening working hours as part of a normal roster. The post may require flexibility in working outside of normal hours. A premium is payable to all staff who work on Saturdays. The Council reserves the right to alter your hours of work from time to time. All hours worked will be subject to the provisions of the Organisation of Working Time Act, 1997 and the Organisation of Working Time Act (Regulations) 2001. Citizenship Candidates must, by the date of any job offer, be; (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway, or (b) A citizen of the United Kingdom (UK), or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons, or (d) A non-EEA citizen who is a spouse or child of an EEA or UK, or Swiss citizen and has a stamp 4 visa, or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa, or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. Training The successful candidate may, from time to time, be required to attend training deemed by the Council to be necessary to the post. Safety The successful candidate must comply with safety policy and directives in force from time to time. Driving Licence Holders of the office may be required to drive a motor car in the course of their duties and should therefore, hold a full driving licence for class B vehicles free from disqualifications and medical limitations. Travel and subsistence expenses for your position will be paid in accordance with the agreed rates which may be revised from time to time. Residence Holders of the post shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. We are committed to providing a diverse and inclusive place of work and have a robust strategy to enable this. We are an equal opportunity employer and through our recruitment process, we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability. The above represents the principal conditions of service and is not intended to be the comprehensive list of all terms and conditions of employment which will be set out in the employment contract of the successful candidate.
Assistant Manager
Salary: €14.89 per hour, 25% colleague discount, 30-days annual leave pro rata THE JOB Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As an Assistant Retail Manager, you'll support the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll partner with the Store Manager to build a high performing team by recruiting, coaching, training, and setting clear expectations. You will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3. THE PERSON To be successful, we'd like you to show us that you have: We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today. THE COMPANY At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Warehouse Assistant
About the Role Smyths Toys are recruiting temporary Sales Assistants. Are you looking for a new challenge and want to be part of an expanding business, filled with fun & exciting opportunities? Then apply today! We are one of the largest toy and baby retailers in Europe! We've got over 250 stores in 6 countries - Ireland, the UK, Germany, Austria, Switzerland, France. At Smyths our continued success is all down to our team. Rates of pay for our Sales Assistants: €11.50 Our stores are open 7 days a week so we need our teams to be as flexible as possible. Initially, you will be hired on a temporary basis to give you the opportunity to see if you enjoy this fast paced world of retail. Responsibilities of a Sales Assistant:
Commercialisation Programme Executive
Role Description The appointee will report to the New Ventures Team Co-ordinator in UCC Innovation, within the Office of the Vice President for Research and Innovation, and will support the whole New Ventures Team to encourage and support staff, researchers, students and graduates to create new ventures, as follows: 1. Programme Administration: Support the following: • Coordination of entrepreneurship training programmes, such as SPRINT and IGNITE, to develop entrepreneurial and innovation skills, knowledge, aptitudes and behaviours • Coordination of the Entrepreneur-In-Residence programme and mentor networks which provides practical one to one advice and guidance Develop and manage shared workspace and incubation facilities • Development of market research and analysis • Development and management of shared workspace and incubation facilities • Development and maintenance of metrics, reporting and administrative systems And other tasks as may be assigned from time to time. 2. Event Organization: Support the organisation of events, such as innovation and/or entrepreneurship Showcase and Awards, Investors Days, Commercial Champion Partnering events etc. 3. Communication, Education & Promotion: • Work with Communications Executive to develop relevant communications materials • Work with internal and external partners to attract, inspire and engage entrepreneurially minded students, staff and graduates to lead new ventures • To carry out this role you will need to be comfortable in an entrepreneurial environment and committed to supporting programmes through working with contributors both inside and outside the university. You will also need excellent organisational and communication skills. Health & Safety: In addition to the statutory safety duties of all employees (as prescribed in safety legislation and the relevant local safety statement) each staff member is responsible for: • Discharging any safety functions delegated to them by their Head of College \ School \ Department \ Centre \ Unit, in relation to the areas/ activities under their control • Co-operating and assisting the University and the Head of College \ School \ Department \ Centre \ Unit in the discharge of their statutory safety responsibilities • Ensuring that all work under their control, is undertaken safely and without risk to health and complies with the provision of all relevant statutory legislation Note: As the university continues to expand and evolve, it is likely that flexibility in regard to the allocation of specific duties will be necessary. Accordingly, the list of duties specified above is not intended to be exclusive or restrictive; duties may be added or withdrawn but any such alteration will take place after consultation with the appointee. SELECTION CRITERIA The successful candidate will be expected to have: Essential Criteria 1. Third Level (Level 8) Honours degree or equivalent professional qualifications 2. Three years’ work experience in fast-paced environments working in or with start-up and early-stage companies 3. A proven capacity to work under own initiative, to deal with a variety of tasks and to prioritise as required to achieve objectives 4. Excellent verbal and written communication, presentation, interpersonal and relationship building skills 5. Competence with Microsoft Office products or equivalent 6. Team player with strong interpersonal skills. 7. Self-motivated and able to manage multiple projects with excellent attention to detail. 8. Problem solving skills. Desirable Criteria 1. General knowledge of business practices and entrepreneurship 2. Experience in running business training programmes 3. Office management and administrative experience Candidates are requested to make a personal assessment of these criteria against their own qualifications, skills and abilities to assess whether they should apply for the post Please note: Candidates who do not demonstrate that they meet the criteria as detailed above will not be short listed. The University, at its discretion, may undertake to make an additional appointment(s) from this competition following the conclusion of the process. The University has determined a set of competencies which are a requirement for this post CONDITIONS OF EMPLOYMENT Salary: Appointment may be made on the Admin V (Grade 5) Salary Scale: €48,810- €59,877 (Scale B) / € 46,618- €56,992 (Scale A) Salary placement on appointment will be in accordance with public sector pay policy. * As required by public pay policy for the higher education sector, new appointments to a direct entry recruitment grade will generally be at the minimum (1st point) of the relevant scale. For existing public servants, the restriction to the first point on scale may be varied where a person is appointed to the same or an analogous grade, role or position as their previous public service employment. The rate of remuneration for all appointments may be adjusted from time to time in line with government policy The working hours for administrative staff are 35 hours per week with normal hours of duty from 9.00am to 5.00pm Monday to Friday, with 1 hour for lunch break. Annual Leave will be 27 days per annum. This leave is exclusive of public holidays and Good Friday. The leave year commences on 1 July annually and four days annual leave must be held for the Christmas closure period. Sick Leave: Sick leave will be granted in line with University policy in this regard which may change from time to time. You should familiarise yourself with the University Sick Leave Policy and University Sick Leave Management Policy. The tenure of the post is fixed whole time, based on the following provisions: a. A probationary period of twelve months shall apply from commencement of employment in the post during which the contract of employment may be terminated by either party in accordance with the Minimum Notice and Terms of Employment Acts, 1973 to 2001. b. Except in circumstances of gross misconduct justifying immediate dismissal, the appointee will receive one month's notice of termination of employment, or, if greater, such notice as is provided for in a minimum notice in terms of Employment Act, 1973. c. The appointee is required to give one month's notice of termination of employment. Pension: The Public Service Pensions (Single Scheme and Other Provisions) Act 2012 established the Single Public Service Pension Scheme. In general, anyone taking up pensionable public service employment on or after 1 January 2013 is a member of the Single Scheme. The Act provides that most members of the Single Scheme have a minimum pension age consistent with the age of eligibility for the State Pension (Contributory) and a compulsory retirement age of 70. A member of this group is generally referred to as a “Single Scheme member”. However, applicants who have previously worked in a pensionable post (non -Single Scheme terms ) in the Irish Civil/Public service, may be offered membership of the UCC Pension scheme. The normal retirement date in this scheme is age 65. A compulsory retirement date of 70 may apply depending on date of first employment in the Irish Civil/Public service. The relevant pension scheme will be confirmed to the successful applicant on completion of the Pensions Declaration form prior to taking up employment. Applicants that have previously availed of an Irish Public Service Scheme of Incentivised early retirement or enhanced redundancy payment should ensure that they are not precluded from re-engagement in the Irish Public Service under the terms of such Schemes. Queries should be directed to an applicant’s former Civil/Public Service Employer in the first instance. Applicants who are in receipt of an ill-health pension from an Irish Civil/Public Service body are required to declare that they are in receipt of such a pension. Pension Abatement: If an appointee has previously been employed in the Civil or Public Service and that appointee is entitled to or in receipt of a pension from the Civil or Public Service or where a Civil/Public Service pension comes into payment during the appointee’s reemployment that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and other Provisions) Act 2012. Please note: In applying for this position, you are acknowledging that you understand that the abatement provisions, where relevant, will apply. It is not envisaged that the employing Department/Office/Body will support an application or an abatement waiver in respect of appointments to this position Additional dependants’ benefits can be provided by membership of the Supplementary Life Assurance Scheme. You will be automatically included as a member of the scheme on commencement of your employment but you may elect to opt out of the scheme at any stage. The current membership rate is 0.26% of your salary. Membership of the Group Personal Accident Scheme shall apply to all employees, subject to individual acceptance by the Insurance Company. The salary quoted is subject to a deduction from salary at the rate of .06%. The UCC Income Continuance Plan (ICP) provides a source of income in the event of long or short-term temporary disability. As part of your contract of employment you will be automatically included in the ICP with effect from the same date provided you have not previously opted out of the plan or you have been declined for cover under previous contracts of employment with UCC. The cost of membership of the plan will be deducted from your salary. The current membership rate is 1.05% of your salary. The Pay Related Social Insurance Class A1 rate of Pay Related Social Insurance (PRSI) applies to the post. Health Insurance: VHI /Laya Healthcare & Irish Life Healthcare offer group schemes. In order to avail of a discount, premiums must be paid via the UCC payroll. The Laya Group No is 28498 and VHI Group No is 137. Additional benefits: We offer progressive employment and training policies including opportunities for further studies. Staff can avail of membership of a variety of clubs and societies and a wide range of facilities on campus, including a leisure centre. As an equal opportunities employer we offer a comprehensive suite of flexible working and family friendly initiatives. A list of such initiatives is available on our webpage. UCC welcomes applications from non-EEA citizens. However, regulations regarding employment permits are set by the Department of Enterprise Trade and Employment and must be strictly adhered to. An offer of appointment to Non-EEA candidates is subject to the granting of a Work Permit by the Department of Enterprise Trade & Employment. Candidates are requested to make a personal assessment against their own eligibility as to whether they should apply for this post. Certificates and Testimonials: These documents should not be sent with the application. Candidates who are selected for interview will be requested to submit the necessary documentation. References: Following completion of the interview process and the identification of the preferred candidate, any offer of appointment will be subject to receipt of satisfactory references. For internal candidates, the Department of Human Resources will seek a reference from a candidate’s line manager once the preferred candidate has accepted a conditional offer of employment. Additional references may be sought on the request of the hiring manager. Shortlisted candidates for posts shall be required to appear before a Board of Assessors. Shortlisted candidates for posts may be entitled to claim expenses incurred while travelling to, and staying in, Cork. In the event that candidates are entitled to make a claim for reimbursement this will be clearly indicated in the email invitation for interview along with the remit of that entitlement. A successful candidate will be required to submit a birth certificate, documentary evidence confirming academic qualifications, and to undergo a medical examination. Garda vetting and/or an international police clearance may also be required. Candidates may be required to produce documentary evidence to support any statements made by them on their application form or any supporting documentation. Note: Candidates should note that any inaccurate information will invalidate their application.
General Operative
The Office of Public Works (OPW) invites applications for appointment to position at the grade of General Operative Band 3 (Rural) at Doneraile House & Parklands and Annes Grove Gardens, Co. Cork. The positions, which may, subject to local requirements, be seasonal, fixed-term or permanent, are Non-Established State Industrial posts based on a 39-hour week (full-time) and will be subject to a seven-month probation period which may be extended to 10 months under certain circumstances. Continuation in employment in each post, following the end of the Probation Period, will be dependent upon the appointees fully meeting the requirements of the positions during the Probation Period. The actual hours of attendance are determined by local management requirements. This is an OPW recruitment competition to which applicants with the minimum eligibility requirements may apply. Persons who wish to be considered for appointment to the above position should submit a completed application form, and copies of specified required documentation. Note: The successful candidate will be based at both Annes Grove Gardens, Castletownroche and Doneraile Park, Doneraile, Co. Cork, and will be required to report to and work at either site as and when directed by management. It will be a condition of these working arrangements that no travel or subsistence expenses will be payable in respect of travelling to/from and working at both sites. The hours of attendance will be determined by local management requirements. Persons who wish to be considered for appointment to the above positions should submit a completed and signed application form. A short-listing assessment, on the basis of the information supplied in the Applications Form, will be used by OPW to select those applicants who are to be invited to attend for competitive interview. The competitive interview process, will be used by OPW to select the candidates determined by the Interview Board as being suitable for appointment to fill the position and a reserve panel, effective for a limited period, may be formed. Placement on the panel does not guarantee nor imply that an offer of employment will be made to those placed on same. In the event that an offer of an appointment is made, it will be made in the order of merit of those on the relevant panel regardless of the length of contract period offered and the specific area(s) in which the position would be based. Appointments to approved positions of employment are made as and when considered appropriate by OPW management and will be subject to the candidate meeting the OPW’s requirements with regard to health, references and Garda vetting. In the event that the candidate does not satisfactorily meet the OPW’s requirements with regard to health, references and Garda vetting, the candidate will receive no further consideration under the competition and will not proceed to appointment. OPW Areas of Responsibility The OPW’s areas of responsibility include Heritage Services and Flood Risk Management. The OPW’s Heritage Services has responsibility for the protection, care and maintenance of 780 heritage sites, nationwide, including national monuments, historical parks, gardens and buildings. Essential Eligibility Requirements (at the closing date) Specific candidate criteria Candidates must: (a) have the knowledge and ability to discharge the duties of the post concerned; (b) be suitable on the grounds of character; (c) be suitable in all other relevant respects for appointment to the post concerned; and if successful, they will not be appointed to the post, or, if appointed, continue in employment in the post, unless they: (d) agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed; (e) are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. Deeming of candidature to be withdrawn Candidates who do not attend for interview or other test when and where required by Office of Public Works, or who do not, when requested, furnish such evidence as the Office of Public Works require in regard to any matter relevant to their candidature, will have no further claim to consideration. Data Protection and Confidentiality Statement By submitting an application form for the purpose of applying for recruitment to, or promotion or assignment within, the Office of Public Works, candidates give consent for the personal data submitted to be processed as part of the selection process and administration of that competition. By consenting to this agreement, candidates give permission for the data submitted as part of this application form to be processed by Office of Public Works HR Management (Operational) section for the purpose of administration and for relevant data to be made available to assessment boards for the purpose of assessing and selecting the most suitable candidate(s). Other than the copy of the Driving Licence and Safe Pass Card which will be retained for administrative purposes in the event that a candidature proceeds to appointment, the data submitted will not be used for any other purpose and will be retained in accordance with the Office of Public Works retention policy.
Document Controller
Building a sustainable tomorrow We are seeking a Document Controller to join our team in Cork! Your mission What’s in it for you? Opportunities! Opportunities to work with a great team on some of Irelands largest and most exciting construction and civil engineering projects. Opportunity to develop your skills to the highest industry standards while earning competitive salaries. BAM are committed to its employees and offer strong competitive salaries along with benefits such as; 8% pension contribution, health care program, Learning and Development opportunities, further education, company vehicles (depending on the role), opportunities to travel, bike to work scheme, company laptop, company phone, flexible working arrangements and many more. Your work environment People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We’re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Who are we? The art of building is about building for communities; it’s about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. Our recruitment process, what you need to know? BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
