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Quality Assurance Auditor

Odyssey Social CareNationwide€47,000 per year

Position Title: Quality Assurance Auditor Reports to: Head of Quality and Risk Location: Hybrid with Nationwide Travel  Probation: 6-Months Contract: Full-time & Permanent  Hours: 40 Hours over 5 days Salary: €47,000 Annual Leave: 22 Days per Annum About the role Job Purpose Odyssey Social Care (OSC) is a leading provider of residential care for young people, committed to fostering an environment of support and continuous growth. The Quality Assurance Specialist reports directly and only to the Head of Quality & Risk within Odyssey Social Care. They are directly responsible for the planning, auditing, and formulating quality control policies, procedures, systems and compliance tools within Odyssey Social Care. They have no management function and do not manage performance of teams, but they do ensure that the quality controls are updated and circulated to our teams. Quality compliance tools will then be used to report on the implementation processes, compliance with protocols and adherence to policies. The Quality Assurance Auditor is required to be knowledgeable in all current legislation and regulations relevant to our sector and to be able to determine quality indicators of care. This office-based/ Hybrid role requires significant stakeholder engagement to implement policies aligned with organizational goals, including the 3X10X journey and fostering a workplace culture aligned with the H.A.V.E. strategy. Main Duties and Responsibilities 1) To audit services using our internal audit tools, paying close attention to the regulatory framework and internal systems. It is expected that two services per week are inspected with at least one report submitted to the Executive Team. 2) To train and guide management within services during the onsite audit to ensure consistency with systems and compliance with protocols & policies and procedures. 3) Analyse data-qualitative and quantitative and report immediately should a service fall below the minimum requirements for compliance. This maybe within the auditing structure or on a day a day to review. 4) Complete themed audits when required by the Executive Team. 5) To conduct interviews with team members to ensure their knowledge of policies and procedures and in line with our expected care practice codes and framework. 6) To conduct interviews with young people to ensure that their needs and rights are met and that they have an independent forum to give feedback to management. 7) Report concerns relating to child protection, whistle blowing, code of conduct or relevant subjects immediately to the Executive Team. 8) Control quality system – Design Control Documentation & Change Control. To ensure the portal and or related systems are kept up to date with all current policies and procedures and that these are available to all teams. 9) To recommend training deficits in teams when required. 10) Write policies, procedures, and design systems to enhance our services for better outcomes for young people. 11) Represent Odyssey Social Care in inspections with TUSLA when required. 12) Promote Quality in Odyssey Social Care – Internally and externally, through seminars, workshops, training and in audit feedback and action planning. 13) To apply learnings quarterly through various forms of reporting to all stakeholders and to provide training in these areas to management to ensure consistency and replication and improvement across all services. 14) Communicate with all stakeholders for learnings and improvement. 15) Problem Solving and recommendations for improvement. 16) Design and apply principles of risk management when required. 17) A knowledge of the requirements under HIQA in the areas of Registration, staffing requirements, Statement of Purpose, Child protection, Person in Charge and how these apply within Odyssey Social Care. Essential Qualifications, Knowledge and Skills: · Degree in Social Care or relevant discipline. · Experience in management of care systems with young people. · Experience in implementing quality control systems. · Understanding of Quality and Continuous Improvement and the principles within Odyssey Social Care. · To have an in-depth knowledge of Odyssey Social Care’s Policies and Procedures. · Knowledge of Health and Safety, Fire Safety, Risk Management, Medication Management, Infection Control, HIQA Standards, Regulatory Inspection Framework, HCI Framework, Social Care Codes of Practice, Employee Supports. · Ability to problem solve and apply logical thinking regardless of current events and situations to ensure better outcomes for young people. · To have effective communication to apply and guide learnings to colleagues and ensure clarity and impactful implementation. · Ability to manage own time and schedule whilst travelling from location to location and adhere to deadlines. · Full, clean driving license. Desirable Qualifications, Knowledge and Skills: In order to become a successful internal auditor, you need to show evidence of the following: · Organisation skills. · Excellent oral and written communication skills. · An ability to work well under pressure. · The capacity to adapt to change. · Good critical-thinking skills to gather all of the available data and make informed decisions. · Teamwork skills but also the ability to work on your own. · Meticulous attention to detail and analytical thinking. · Strong ethics and exemplary integrity. Work Conditions • Traveling will be a large component of this role; you will need a full clean driving license in order to visit the different locations of the business. • Office based for administrative duties but mainly travelling from service to service. • Requirement to keep abreast of new legislation and regulatory frameworks. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

1 day agoFull-timeHybrid

Relief Social Care Worker

Odyssey Social CareNationwide

Salary: €225 for 15-hour shift - €367.50 for 24.5-hour shift Overview As a Social Care Worker, you will support and care for young people referred to the house. Your responsibilities will include contributing to the assessment of their needs and implementing aspects of Placement, Behaviour Support (BSP), and Individual Crisis Management (ICMP) Plans to help meet these needs. Using the Odyssey Model of Care, you will teach new skills to young people and manage challenging behaviour. Additionally, you will connect them with local resources, network with local providers, and liaise with parents/carers and referral agencies. This role requires working evening, weekend, and residential shifts. Main Duties and Responsibilities Assessment and Planning: Contribute to the development and implementation of Behaviour Support Plans (BSP), Individual Crisis Management Plans (ICMP), and Placement Plans in line with Care Plans for children and young people. Educational Support: Teach young people not engaged in external schooling through 1:1 and group sessions, following their individual educational plans. Assist young people attending school with homework, assignments, and other academic requirements. Care Provision: Participate in residential care activities designed to meet assessed needs as outlined in the young person’s Care and Placement Plans. Provide care according to the BSP, Daily Plans, and ICMP developed for each young person. Documentation and Communication: Document the progress of the young person using Odyssey Social Care’s systems. Liaise with supervisors, consultants, professionals, parents/carers, and referral agents as required. Quality Assurance: Ensure that each young person, and where appropriate, their parents/carers, receive the agreed quality and quantity of inputs. Assist in evaluating the services provided by the house and addressing complaints and compliments from children, parents/carers, and other stakeholders. Training and Development: Attend mandatory company training sessions and participate in training as defined by your individual training plan. Contribute to the induction and ongoing training of relief workers, trainees, support staff, and new staff members. Team Participation: Attend team meetings and contribute to the formation and implementation of Odyssey Social Care’s policies and strategic plans. Be proactive in fostering team cohesion, building a positive atmosphere, and contributing to team-building exercises that enhance team confidence and morale. Health and Safety: Implement the Health and Safety Policy and associated Risk Assessment processes for the young people in the house and for the environment both inside and outside the house. Leadership: Support relief staff and trainees working in the house. In the absence of a Social Care Leader, undertake the duties and responsibilities of the Leader. Administrative Duties: Perform all necessary administrative functions for the smooth running of the team. Ensure that all files and client recordings are completed daily during your shift. Manage and reconcile petty cash, ensuring financial systems are adhered to. Household Responsibilities: Participate in household tasks such as cooking, cleaning (including the house, grounds, and vehicles), and performing basic repairs as required. Confidentiality and Ethics: Maintain confidentiality regarding the children in care, staffing matters, financial matters, and any other internal company issues. Uphold the company’s well-being, prioritizing it over personal, financial, or other gains. Whistleblowing: Encourage and utilize the whistleblowing policy when necessary. Additional Duties: Perform any other duties within your competence as required from time to time. About the Role Essential Qualifications, Knowledge, and Skills Educational Requirements: A minimum Level 7 qualification in Social Care or a relevant and related field that meets the criteria to be registered as a Social Care Worker with CORU. Relevant alternative qualifications include: Level 8 in Psychology Level 7 in Child and Adolescent Psychotherapy, Counselling/Psychotherapy, Addiction Counselling, Youth and Community Work, Social Sciences/Social Studies, Family Support, Disability Studies, Applied Behavioural Analysis, Early Years Care (for U12 centres), BA Applied Policing, Higher Certificate in Custodial Care, Teaching, and Nursing. Other Requirements: A full, clean manual driving license is valid in Ireland. Excellent written and verbal communication skills. Knowledge of effective teamwork. Familiarity with the Irish National Standards in Children’s Residential Centers. Experience working with teenagers exhibiting challenging behaviour. What You Will Need Required Criteria: A minimum Level 7 qualification in Social Care or a relevant and related field. A full, clean manual driving license valid in Ireland. Experience working with teenagers exhibiting challenging behavior. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

1 day agoPart-time

Social Care Leader

Odyssey Social CareGlenville, County Cork€42,432 - €46,176 per year

Job Description Position Title: Social Care Leader Reports to: Unit Social Care Manager and Deputy Manager Direct Reports: May be required to supervise some members of the staff team of the house Salary: €42,432 - €46,176 per year Overview The Social Care Leader plays a pivotal role in delivering services aimed at meeting the needs of children and young people under the care of Odyssey Social Care. This role involves acting as a model for the rest of the team in providing high-quality childcare. Reporting to the Social Care Manager and Deputy Manager, the Social Care Leader uses their experience and skills to creatively design childcare packages that address the specific needs of children in the house. As a member of the management team, the Social Care Leader leads shifts, ensuring that young people are cared for safely, professionally, and in a manner that helps them achieve their maximum potential, in line with Odyssey Social Care’s mission and vision. Main Duties and Responsibilities CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

1 day agoFull-time

Social Care Worker

Odyssey Social CareFermoy, County Cork€37,440 - €41,184 per year

Salary: €37,440 - €41,184 per year Overview As a Social Care Worker, you will support and care for young people referred to the house. Your responsibilities will include contributing to the assessment of their needs and implementing aspects of Placement, Behaviour Support (BSP), and Individual Crisis Management (ICMP) Plans to help meet these needs. Using the Odyssey Model of Care, you will teach new skills to young people and manage challenging behaviour. Additionally, you will connect them with local resources, network with local providers, and liaise with parents/carers and referral agencies. This role requires working evening, weekend, and residential shifts. Main Duties and Responsibilities Assessment and Planning: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

1 day agoFull-time

Expression of Interest

Joe Duffy GroupNationwide

Are you looking to start your career in the automotive industry or are you a seasoned professional seeking a senior or leadership role with one of Ireland’s most trusted names in the motor retail industry? Whether you are passionate about starting a career in the automotive industry or you’re an experienced leader eager to shape the future of our business, Joe Duffy Group offers an exciting and dynamic environment where you can be part of our next phase of growth. Joe Duffy Group invites you to submit your CV via the link below and we will reach out for an informal discussion to explore how your skills and experience can contribute to our exciting journey of success. Take the first step towards an impactful career with us today!

1 day agoFull-time

Experienced Parts Advisor

Joe Duffy GroupBallintemple, Cork

Due to on-going growth at Joe Duffy Cork, we are recruiting for an experienced Aftersales Advisor with a desire to build a career in the motor industry to join our busy Service and Parts team. Joe Duffy Group is Ireland’s leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In May 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. Key Responsibilities: • Receive, record and bin parts and consumables from the manufacturer and other suppliers ensuring accuracy of stock deliveries against agreed orders. • Identify, locate, invoice and issue parts and consumables to customers and other departments using the computer system. • Supply accurate and detailed parts quotations to internal departments, retail and trade customers. • Administer parts invoices ensuring invoiced items are accountable. • Establish customers needs for required parts, communicating relevant promotions and offers to customers when appropriate. • Manage and control all parts administration requirements. • Maintain standards in line with regulatory requirements. • Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with Dealer procedures. • Maintain safe working practices and abide by the working rules and standards of the Dealer. • Maintain product knowledge on the full franchise range. • Maintain relevant systems ensuring accuracy at all times. Work with existing team, to ensure that agreed targets and deadlines are met in line with guidelines, policy and procedures. Person Specification: Previous motor retail service or parts experience is a distinct advantageImpeccable standards of personal presentation and groomingExcellent communication skillsAbility to work on own initiative and as part of a team as requiredAttention to detail and ability to follow established proceduresAbility and hunger to learn and develop We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package, which includes: Employee Assistance Program Industry Leading Training and Progression Plans Life Cover Social Club Bike to Work 20 days annual leave PRSA CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

1 day agoFull-time

Parts Controller

Joe Duffy GroupBallintemple, Cork

Due to continued growth within Joe Duffy Group, we are now recruiting for an experienced and professional Parts Controller to join our bright and modern Ford dealership in Cork. Joe Duffy Group is Ireland’s leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In May 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. Key Responsibilities: Manage, mentor, train and lead the existing team of Parts Advisors Create and manage staff rota for the Parts department Be responsible for the overall profitability of the Parts Department, ensuring department meets/exceeds agreed revenue performance targets Receive, record and bin parts and consumables from the manufacturer and other suppliers ensuring accuracy of stock deliveries against agreed orders Identify, locate, invoice and issue parts and consumables to customers and other departments using the computer system Supply accurate and detailed parts quotations to internal departments, retail and trade customers Administer parts invoices ensuring invoiced items are accountable Establish customers’ needs for required parts, communicating relevant promotions and offers to customers when appropriate Manage and control all parts administration requirements Maintain standards in line with regulatory requirements Maintain safe working practices and abide by the working rules and standards of the Dealer Maintain product knowledge on the full franchise range Maintain relevant systems ensuring accuracy at all times Person Specification: Previous motor retail parts management experience is essential Previous experience of CDK/Kerridge is a distinct advantage Impeccable standards of personal presentation and grooming Excellent communication skills Attention to detail and ability to follow established procedures Ability and hunger to learn and develop Full, clean driving licence (no penalty points or endorsements) In addition to a generous basic salary and bonus scheme, we offer the following benefits: Employment Assistance Program Industry-leading training and progression plans Bike to Work Scheme 20 days of Annual Leave Life cover Active Social Club PRSA CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

1 day agoFull-time

Head of Buying

Kilkenny DesignCork

Overview: The Head of Buying plays a strategic and hands on leadership role in shaping and executing the overall buying direction for Kilkenny Design and its associated brands. This includes full responsibility for the product strategy development, execution, and commercial performance. The role is pivotal in ensuring a differentiated, trend-forward, and commercially viable product assortment across all categories instore and online. We are looking for a visionary innovator, someone who challenges the status quo, embraces change and brings business wide mindset to leadership. The ideal candidate is strategically minded, comfortable making high level decisions and skilled at bringing people at all levels on the journey with them. Reporting to the CEO and leading a team of buyers and administrators, the Head of Buying will define and implement the buying strategy to drive sales, margin, and customer satisfaction reflecting Kilkenny’s premium design ethos and evolving market landscape. This is a key leadership role that collaborates closely with internal stakeholders such as the CEO, Head of Merchandising, Retail Director and ecommerce Director to deliver on the group’s commercial and creative ambitions. Key Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

1 day agoFull-timePermanent

General Operative

Barry GroupMallow, County Cork

Description We are seeking an enthusiastic and energetic  General Operative  to join our Warehouse Team on a full-time basis at Barry Group. The position will be 39 hours per week and will be based in Mallow, Co. Cork, at Barry Group Head Quarters. Role Purpose:

1 day agoFull-time

Sales Development Representative

SolarWindsCork

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role: This is a rare opportunity to join a newly formed team where you will truly make a difference to the growth of SolarWinds. We are building a unique team of SDRs who will support our international sales strategy, working as a high performing team that will excel at researching leads, forming relationships and providing our ISRs and AEs quality opportunities to engage with. If you are a highly motivated, driven self-starter who is goal orientated and want to build a career for yourself within a team who will recognize and reward your achievements while challenging you to be the very best version of yourself then apply now – we have a small number roles available and as interest to date has been high. Your Impact:

2 days agoFull-time
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