Jobs in County Down
Sort by: relevance | dateCustomer Assistant (Festive)
Fancy a festive in-store role? We’ve got all kinds of shifts and roles available. Across the country, customers are counting on us to make the magic happen – and that’s why we need your help. Working in store, you’ll tackle a range of tasks, from serving customers and stocking shelves, to picking orders for home delivery. You’ll feel your impact every day, as you send customers home with a smile. Experience isn’t essential – all you need is the right attitude. Because here, it all comes down to helping people: customers, colleagues, communities. If you’re warm and welcoming, you’ll fit right in with our caring, friendly bunch. It all adds up to a role where you can do good, and feel good, while enjoying great flexibility. Let’s make every day a little better. Especially at Christmas. #tescoxmas What is in it for you We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to: About us Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day”. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. Through initiatives like the Tesco Community Fund, our association with Children’s Health Foundation, our partnership with FoodCloud and our Stronger Starts programme, we have supported over 21,000 community groups, raised over €7.5 million for medical equipment, and provided almost 15 million meals nationwide, to those living in food insecurity. Tesco has operated in the Irish retail market since 1997, and with 170 stores nationwide, we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers - of which almost three-quarters are small and medium enterprises - which in turn supports almost 13,000 farming families around Ireland. Tesco is the single largest buyer of Irish food and drink in the world, buying €1.6 Billion a year; more than any other single country in the European Union, more than even the USA which you perceive as a massive buyer of Irish food. We work closely with suppliers across Ireland who are dedicated to making the best products for our customers and this is reflected in the numerous awards our products have won over the years including Blás Na hÉireann, World Steak Challenge and Great Taste Awards. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. Tesco is committed to celebrating diversity and everyone is welcome at Tesco. We're committed to providing a fully inclusive recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require. For further information on the accessibility support we can offer, please click http://roi.tesco-careers.com/accessibility/ How can I let Tesco know I need additional support? Please let us know you need additional support by emailing tescoireland.recruitment@tesco.ie This will allow us to understand more about you and how we can best support you through the recruitment process. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Assistant (Festive)
Fancy a festive in-store role? We’ve got all kinds of shifts and roles available. Across the country, customers are counting on us to make the magic happen – and that’s why we need your help. Working in store, you’ll tackle a range of tasks, from serving customers and stocking shelves, to picking orders for home delivery. You’ll feel your impact every day, as you send customers home with a smile. Experience isn’t essential – all you need is the right attitude. Because here, it all comes down to helping people: customers, colleagues, communities. If you’re warm and welcoming, you’ll fit right in with our caring, friendly bunch. It all adds up to a role where you can do good, and feel good, while enjoying great flexibility. Let’s make every day a little better. Especially at Christmas. #tescoxmas What is in it for you We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to: About us Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day”. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. Through initiatives like the Tesco Community Fund, our association with Children’s Health Foundation, our partnership with FoodCloud and our Stronger Starts programme, we have supported over 21,000 community groups, raised over €7.5 million for medical equipment, and provided almost 15 million meals nationwide, to those living in food insecurity. Tesco has operated in the Irish retail market since 1997, and with 170 stores nationwide, we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers - of which almost three-quarters are small and medium enterprises - which in turn supports almost 13,000 farming families around Ireland. Tesco is the single largest buyer of Irish food and drink in the world, buying €1.6 Billion a year; more than any other single country in the European Union, more than even the USA which you perceive as a massive buyer of Irish food. We work closely with suppliers across Ireland who are dedicated to making the best products for our customers and this is reflected in the numerous awards our products have won over the years including Blás Na hÉireann, World Steak Challenge and Great Taste Awards. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. Tesco is committed to celebrating diversity and everyone is welcome at Tesco. We're committed to providing a fully inclusive recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require. For further information on the accessibility support we can offer, please click http://roi.tesco-careers.com/accessibility/ How can I let Tesco know I need additional support? Please let us know you need additional support by emailing tescoireland.recruitment@tesco.ie This will allow us to understand more about you and how we can best support you through the recruitment process. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Assistant (Festive)
Fancy a festive in-store role? We’ve got all kinds of shifts and roles available. Across the country, customers are counting on us to make the magic happen – and that’s why we need your help. Working in store, you’ll tackle a range of tasks, from serving customers and stocking shelves, to picking orders for home delivery. You’ll feel your impact every day, as you send customers home with a smile. Experience isn’t essential – all you need is the right attitude. Because here, it all comes down to helping people: customers, colleagues, communities. If you’re warm and welcoming, you’ll fit right in with our caring, friendly bunch. It all adds up to a role where you can do good, and feel good, while enjoying great flexibility. Let’s make every day a little better. Especially at Christmas. #tescoxmas What is in it for you We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to: About us Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day”. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. Through initiatives like the Tesco Community Fund, our association with Children’s Health Foundation, our partnership with FoodCloud and our Stronger Starts programme, we have supported over 21,000 community groups, raised over €7.5 million for medical equipment, and provided almost 15 million meals nationwide, to those living in food insecurity. Tesco has operated in the Irish retail market since 1997, and with 170 stores nationwide, we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers - of which almost three-quarters are small and medium enterprises - which in turn supports almost 13,000 farming families around Ireland. Tesco is the single largest buyer of Irish food and drink in the world, buying €1.6 Billion a year; more than any other single country in the European Union, more than even the USA which you perceive as a massive buyer of Irish food. We work closely with suppliers across Ireland who are dedicated to making the best products for our customers and this is reflected in the numerous awards our products have won over the years including Blás Na hÉireann, World Steak Challenge and Great Taste Awards. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. Tesco is committed to celebrating diversity and everyone is welcome at Tesco. We're committed to providing a fully inclusive recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require. For further information on the accessibility support we can offer, please click http://roi.tesco-careers.com/accessibility/ How can I let Tesco know I need additional support? Please let us know you need additional support by emailing tescoireland.recruitment@tesco.ie This will allow us to understand more about you and how we can best support you through the recruitment process. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Assistant (Festive)
Fancy a festive in-store role? We’ve got all kinds of shifts and roles available. Across the country, customers are counting on us to make the magic happen – and that’s why we need your help. Working in store, you’ll tackle a range of tasks, from serving customers and stocking shelves, to picking orders for home delivery. You’ll feel your impact every day, as you send customers home with a smile. Experience isn’t essential – all you need is the right attitude. Because here, it all comes down to helping people: customers, colleagues, communities. If you’re warm and welcoming, you’ll fit right in with our caring, friendly bunch. It all adds up to a role where you can do good, and feel good, while enjoying great flexibility. Let’s make every day a little better. Especially at Christmas. #tescoxmas What is in it for you We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to: About us Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day”. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. Through initiatives like the Tesco Community Fund, our association with Children’s Health Foundation, our partnership with FoodCloud and our Stronger Starts programme, we have supported over 21,000 community groups, raised over €7.5 million for medical equipment, and provided almost 15 million meals nationwide, to those living in food insecurity. Tesco has operated in the Irish retail market since 1997, and with 170 stores nationwide, we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers - of which almost three-quarters are small and medium enterprises - which in turn supports almost 13,000 farming families around Ireland. Tesco is the single largest buyer of Irish food and drink in the world, buying €1.6 Billion a year; more than any other single country in the European Union, more than even the USA which you perceive as a massive buyer of Irish food. We work closely with suppliers across Ireland who are dedicated to making the best products for our customers and this is reflected in the numerous awards our products have won over the years including Blás Na hÉireann, World Steak Challenge and Great Taste Awards. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. Tesco is committed to celebrating diversity and everyone is welcome at Tesco. We're committed to providing a fully inclusive recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require. For further information on the accessibility support we can offer, please click http://roi.tesco-careers.com/accessibility/ How can I let Tesco know I need additional support? Please let us know you need additional support by emailing tescoireland.recruitment@tesco.ie This will allow us to understand more about you and how we can best support you through the recruitment process. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
General Operative
Salary range: €24,024 per annum; paid monthly Experience: QQI Level 5 healthcare certificate required Closing date: Sun, 01 Nov 2026 Description: SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of volunteers and staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society. SVP employs people to support volunteers in a variety of settings including housing, community care, shops, administration, and other specialist areas. The Role: We are currently looking to recruit a General Operative (Permanent Part Time - 30 hours per week; minimum 4 days over 7 days per week; day & night shifts) to join our Children & Family team in Bundoran - Ozanam House Residential, CO. Donegal. The purpose of this role is to provide relief cover for the SVP Ozanam House Residential Unit staff, covering periods of sick leave or annual leave of staff throughout the year. The overall objective of the General Operative - Relief is to assist and support the residents of SVP Ozanam House Residential Unit, promote the physical, emotional and intellectual well-being of the residents. This job will require flexible day working , and rotation to night shifts as required. The General Operative will help to provide and maintain the best quality and standard of care possible in accordance with the SVP Ozanam House philosophy. In order that the Management of the SVP Ozanam House Residential Unit may maintain a safe and secure environment for the residents and staff alike, the General Operative will support and assist in the provision of a clean, comfortable, safe and secure environment in the house. This is a great opportunity to join one of Ireland’s largest voluntary organisations and make a difference in your community. Education, Experience, Knowledge and Skills Required Education • A minimum education requirement of leaving certificate is essential. • Additional Training or qualifications in healthcare, social care or care of the elderly such as QQI Level 5 healthcare certificate required. • Current First Aid Training qualification is an advantage. Experience • Experience of working with the elderly or this age group in general would be an advantage. • Experience of working in the community/ voluntary sector would be an advantage. Skills • Be empathic, caring and enjoy working to support the elderly. • Have great interpersonal skills with the ability to relate well to people. • Possess good listening and communication skills. • Be tactful and have the ability to deal with sensitive issues. • Enjoy working in a team, be supportive and have a flexible approach to your work tasks. Knowledge • Knowledge of the Society and of its mission and values. • Knowledge of needs and issues of older members of our community. • An empathy towards the welfare and wellbeing of the elderly.
OSS Sales Executive
About Us Activ8 Energies: Activ8 Energies are actively seeking a One Stop Shop Sales Executive to join our One Stop Shop Department. As a One-Stop-Shop (OSS) Sales Executive, you will act as a dedicated sales-focused point of contact for homeowners progressing through the One Stop Shop Grant journey. This is a hybrid position based out of our Naas, Co, Kildare location. At Activ8 we're dedicated to empowering homeowners and businesses towards self-sustainability through exceptional customer experiences and innovative products. Be part of an industry that's shaping the future of our planet. Why Join Us? At Activ8, we’re not just about energy efficient upgrades, we’re about people. You’ll join a team that values:
Branch Lead
Responsibilities:
Temporary Relief/Substitute School Warden
PARTICULARS OF OFFICE The Post:The post is temporary part-time to cover vacancies due the absence of the permanent School Wardens on statutory leave/annual leave/sick leave etc. Panels will be formed for an initial period of one year and this may be extended for a further year at the discretion of the Chief Executive. Panels may be used to fill temporary positions that may arise for its duration. Vacancies will be offered in order of merit as per the panels. Duties:You shall perform such duties as may from time to time be assigned to you in relation to your employment and as may be appropriate to any particular function of any local authority for which the Chief Executive is responsible and carry out such instructions as may be given in relation to the performance of your duties. You shall, if required, act for an employee of a higher level. You may be required to work outside your normal job description from time to time. Though the duties of a Warden may be described in a general way as being the supervision of children using road crossings at or near schools, the duties may be specified in greater detail as follows: - (a) The stewarding of school children in preparation for road crossing(b) The control and direction of the children(c) The use of Sign in the stopping of traffic(d) Supervision of the children crossing the road(e) The reporting of matters connected with duties Further details are outlined in Appendix 1 attached to this document. Residence:The holder of the post shall reside in the district in which his/her duties are to be performed or within a reasonable distance thereof as determined by Carlow County Council. References:Each candidate may be required to submit as references, the names and addresses of two responsible persons to whom he/she is well known but not related, at least one of whom must be a former/current employer. Candidates may be required to submit documentary evidence to the local authority in support of their application. Vetting:Garda vetting is required for certain roles within Carlow County Council. Failure to complete a Garda Vetting Form on request may prevent your employment with Carlow County Council. In the event of an unsatisfactory Garda declaration being received Carlow County Council reserves the right not to commence employment. In the event of an existing employee changing role as a result of promotion or otherwise to a role that requires Garda Vetting and an unsatisfactory disclosure being returned, Carlow County Council reserves the right to withhold promotion, and also to investigate if further sanction/disciplinary action is warranted on foot of disclosure on a case-by-case basis. Probation:Where a person who is not already a permanent/temporary employee of a Local Authority is employed, the following provisions shall apply: (a) there shall be a period after such employment takes effect during which such person shall hold such position on probation;(b) such period shall be one year, but the Chief Executive may at his or her discretion extend such period;(c) such person will cease to hold such position at the end of the period of probation unless during such period the Chief Executive has certified that the service of such person is satisfactory.(d) the period at (a) above may be terminated on giving one weeks’ notice as per the Minimum Notice and Terms of Employment Acts;(e) there may be assessment(s) during the probationary period. Work Base:Carlow County Council reserves the right to assign you to any department or premises in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or other compensation. The person appointed will be required to provide him/herself at his/her own expense with the necessary mode of travel to and from work. Working Hours:The current working hours for permanent part school wardens provide for a five day, fifteen hour rostered week with general hours of attendance as follows: • 8:30 am to 9:30 am• 12:20 pm to 13:20 pm• 14:30 pm to 15:30 pm Variations may apply dependent on which school is assigned and it shall be the responsibility of the School Warden to be and to remain on duty each day for such hours as are necessary to protect children proceeding to and from school via the School Warden’s duty point. The employment will be suspended during periods of closure of the particular school or schools for holidays at Christmas and Easter and Summer and during other such periods as may be determined by the County Council. Carlow County Council reserves the right to vary the hours/days worked at any time. The provisions of Carlow County Council’s Time and Attendance Policy is applicable to this grade. Salary:The salary shall be fully inclusive and shall be as determined from time to time. Holders of the post will be paid at the appropriate point on the salary scale in accordance with the relevant Department Circulars. Starting pay for new entrants will be at the minimum of the scale. The rate of pay will be 15/39ths of the maximum of the General Operative wage scale i.e., €301.00 per week (€782.62/39*15) - Circular Letter E.L. 04/2026 refers) – pro rata based on attendance as required. Annual Leave:The current annual leave entitlement for permanent part time School Wardens is 52.5 hours per annum – pro rata based on attendance requirements. Granting of annual leave, payment for annual leave and arrangement for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997 (as amended) Health & Safety:The holder of the post shall co-operate with the terms of Carlow County Council’s Safety Statement and Major Emergency Plan. It is a condition of employment that the successful candidate will be required to participate in training programmes relevant to the skills necessary for the performance of the duties attaching to the post. He/She shall familiarise him/herself with the safety rules and procedures and make proper use of all safety, clothing and equipment. Failure to comply with the terms of the Safety Statement may result in a disciplinary action. Training:It is a condition of employment that successful candidates will be required to participate in training programmes relevant to the skills necessary for the performance of the duties attaching to the post and to attend all mandatory training. Data Protection:Basis for Processing your Personal Information The basis for processing your personal data is to progress your application for the position you have applied for with Carlow County Council under the Terms of the Employment (Information) Act 1994 and Human Resources policies and procedures. Personal data sought for the purpose of recruitment will include your name, your contact details including email address and mobile phone number, particulars of education, details regarding your record of employment and confirmation if you require an employment permit / visa / or work authorisation. Sharing of Information Outside of the relevant recruitment team, the information provided in your application form will only be shared for progressing the competition for which you have applied, with a designated shortlisting and / or interview board. If, following the competition, you are placed on a panel and offered a position, the information provided in your application form will form part of your Personnel File. Storage period Your application will be retained for one year from the date a panel for this position is formed. In exceptional circumstances panels can be extended for an additional year and your personal data will be kept until the extension has expired. Applications that are unsuccessful at interview stage will be retained for one year. Applications that are not progressed to interview stage will be destroyed post competition. If you do not furnish the personal data requested Carlow County Council will not be able to progress your application form for the competition. When your application is received, Carlow County Council creates a record in your name, which contains much of the personal information you have supplied. This personal record is used solely in processing your candidature. Such information held is subject to the rights and obligations set out in the Data Protection Acts, 1988 & 2003 and will be destroyed following the expiry of any panel put in place in respect of this competition. RECRUITMENT PROCESS Competitive Interview Selection of candidates for appointment shall be by means of a competitive interview. The Council is committed to a process of selection on merit, based on fair and open competition. The criteria for judging suitability and ranking will be related directly to the attributes and skills required to undertake the duties and responsibilities to the standard required in the post. Panels Following completion of interviews, a panel may be formed, the duration of which is at the discretion of the Council. While a panel remains in force, offers of temporary employment may be made subject to confirmation of qualifications and satisfying clauses in relation to health, character or other requirements of the particular post. Documentary Evidence: The admission of a person to a competition, or invitation to attend an interview, is not to be taken as implying that Carlow County Council is satisfied that such person fulfils the requirements of the competition or is not disqualified by law from holding the position and does not carry a guarantee that your application will receive further consideration. It is important, therefore, for you to note that the onus is on you to ensure that you meet the eligibility requirements for the competition before attending for interview. If you do not meet the essential entry requirement but nevertheless attend for interview you will be putting yourself to unnecessary expense. Prior to recommending any candidate for appointment to this position Carlow County Council will make all such enquiries that are deemed necessary to determine the suitability of the candidate. Canvassing Applicants are reminded that any attempt by themselves or by any persons acting on their behalf directly or indirectly by means of written communication or otherwise to canvass or otherwise influence in the candidate’s favour any officer of the County Council or persons nominated by the Chief Executive to interview or examine applicants, will automatically disqualify the applicant for the position they are seeking.
Economic Engagement Executive
JOB PURPOSE The Business & Economic Engagement (BEE) Centre delivers on the College's strategic aim, "To be a valued partner in delivering outstanding support to local businesses and communities, supporting the local and regional economy.” The College recognises the importance of developing strong partnerships and working in collaboration with our local businesses and communities in delivering for our economy. The College will deliver on this objective by delivering against the following aims: • To stimulate business innovation and productivity through a range of business support services. • To improve the skills and employability of the local and regional workforce. • To work collaboratively and in partnership with key stakeholders to co-design and deliver training and employability solutions.” The BEE centre plays a major role in identifying and responding to the needs of local business and industry. It aims to help companies of all sizes to innovate, compete and grow through the provision of a unique mix of technical and business know–how, skills development and research and development services. The BEE team also works closely with local community groups and organisations to deliver support to those with barriers to entry into education, training and employment. This work with employers and communities, and other valued partners, ensures that SRC delivers the skills solutions needed to support local and regional economic growth. The BEE centre has three main pillars of support which are: Innovation and knowledge transfer Skills solutions for industry Community and inclusive workforce development The post-holder will work under the direction and guidance of either an Economic Engagement Manager, the Head of Business Skills & Economic Engagement, or a Project Manager to ensure an efficient and effective service, administrative and general support to the Business and Economic Engagement Team of the College. KEY RESPONSIBILITIES AND ACCOUNTABILITIES The successful candidate will be responsible for any or all of the following duties: Administrative & Operational Support • Provide comprehensive administrative and operational support to the BEE team across all projects and programmes. • Manage shared inboxes, correspondence, telephone and reception duties, acting as a key point of contact for internal and external stakeholders. • Coordinate meetings, diaries and hospitality arrangements, including minute-taking and follow-up actions. • Maintain effective record-keeping and filing systems, including SharePoint and BEE electronic systems. • Support managers with staff time and attendance, risk register updates and specialist projects. • Assist with procurement processes, raising requisitions on Agresso and liaising with Finance as required. Data Management, Systems & Reporting • Maintain accurate employer, client and learner records across CRM, MIS, funder and programme databases, including data cleansing and follow-up of outstanding enquiries. Responsibility for designated BEE systems will be allocated across the executive team as required. • Coordinate course administration, including course setup, applications, enrolments, attendance monitoring, withdrawals, transfers, cancellations and learner communications. • Support employer recruitment and programme delivery through research, database development and ongoing project/programme monitoring. • Prepare, update and submit reports, statistics, claims, timesheets, expenses and journals to support management oversight, audit and funding requirements. • Administer funder and examination processes, including participant data entry, milestone claims monitoring, liaison with funders, and learner registration for external exams. Stakeholder, Client & Learner Engagement • Deliver high quality customer service and act as a key point of contact for clients, learners, employers, stakeholders and College staff. • Prepare learner and stakeholder communications, including course updates, cancellations and supporting engagement materials. • Support and coordinate BEE business engagement activities and events, including conferences, webinars, open days and information sessions. This will include all pre-event marketing and recruitment activities, support for during event as well as post event evaluation. • Assist with employer outreach and recruitment activity, including cold-calling, telemarketing and direct marketing campaigns. Marketing, Communications & Promotion • Conduct research as required and build new client databases to aid the recruitment to BEE programmes. • Maintain and update BEE marketing content, including website pages and core literature, in liaison with the College Marketing team. • Plan and deliver digital and direct marketing activity, including social media campaigns, ezines and mailshots, to support programme recruitment. (Marketing duties will be required across the entire BEE department.) • Collate and prepare promotional materials and supporting documentation for publications, funding bids, tenders and applications. General • Participate in the enrolment cover rota, as required. • Be required to undertake work outside normal working hours on occasions. • Provide reports, written and oral, as required. • Ensure that all documentation and authorisation procedures are adhered to. Conditions • Promote the College positively at all times. • Abide by all College procedures and ensure these are implemented in area of responsibility. • Within the context of the post, ensure full compliance with College health and safety requirements. • Within the context of the post, ensure full compliance with College equality requirements. • Any other duties appropriate to the grade and post, as assigned. The location of the post will reflect the needs of the College and may be changed subject to the requirements of the College. Duties may change as the College develops, therefore the person appointed will be expected to be flexible in relation to duties performed as required. It is anticipated that the post-holder will be required to adopt a flexible approach to the duties and responsibilities as outlined in this Job Description. This is a description of the job as it is at present constituted. It is the practice of the College to periodically examine employees’ job descriptions and to update them to ensure that they relate to the job as then being performed or to incorporate whatever changes are being proposed. This procedure is normally carried out through discussions between the post holder and the line manager. It is the College’s aim to reach agreement to reasonable changes following consultation with the post holder. Personnel Specification Applicants must as a minimum, meet all of the essential eligibility criteria listed below. Eligibility Criteria Essential A Level 4 qualification (or higher) in any subject area. A pass grade at GCSE Level in English Language or Essential Skills Level 2 in Literacy or an equivalent qualification. A pass grade at GCSE Level in Mathematics or Essential Skills Level 2 in Numeracy or NICATS Access Math’s Modules or an equivalent qualification. A minimum of one year’s experience (within the last three years) in two or more of the following areas: • Telesales • PR • Client relationship management • Customer Service • Social media for business • Digital marketing • Event management. Two years’ relevant administrative experience (within the last five years) in a busy modern office. A working knowledge of a range of software packages including Microsoft Office suite. Desirable Experience of administrative processes in the Further Education and/or Schools sector. Other Essential Criteria The role may entail travel between sites, and you are required to demonstrate how you are able to meet this requirement, e.g., whether you hold a full (i.e.) not provisional, current driving licence which enables you to drive in Northern Ireland, and a car for official business, or have access to a form of transport which will enable you to meet the requirements of the post.
Apprenticeship Manager
JOB PURPOSE The post-holder will be required to identify, plan, organise, direct and control a diverse range of programmes to meet contractual requirements and apprenticeship opportunities for faculties as required. This will include managing the administration of the Department for the Economy (DfE) Operational Requirements (ORs) and associated administrative activities through the Training and Management System (TAMS). The post-holder will be responsible for processes across the College to ensure the effective delivery of a range of apprenticeship opportunities for students and employers. The post-holder will be required to represent the College in working groups with other relevant organisations as necessary. This will involve management of staff and all administrative processes associated with the following areas: • L2/L3 Apprenticeship Contracts • Higher Level Apprenticeships • Training contracts with external organisations KEY RESPONSIBILITIES AND ACCOUNTABILITIES The College is in a developing situation and the duties and responsibilities attached to this post will necessarily change over time. The postholder will have cross college responsibility for a team of Apprentice Liaison Officers and/or TAMS Administrators to oversee the administrative processes attaching to the job. The current duties and responsibilities will include any or all of the following: Financial Management The postholder will have cross-college responsibility for the management of data and coordination of the claims process, the data processes attaching to TAMS, College systems and EBS and the administrative processes attached including; • Managing the input of all participant details onto TAMS, College systems and EBS software packages and HLA Portal. • Develop and implement online systems for the collation of apprentice attendance. • Prepare and present monthly reports/spreadsheets on income and expenditure for the Department. • Manage the cost-effective use of resources to drive efficiencies in the department. • Ensure data is checked and updated for accuracy of reporting of KPIs. • Liaise with DfE ICT Services regarding the TAMS system and claims to resolve issues for all campuses as required. • Extracting details from claims to formulate payment of incentives to employers within specified timelines. • Making and verifying BACS payments. • Manage the process for claiming milestones achieved. • Monitoring outstanding certificates. • Verify relevant claims forms and invoices for payment. • Preparing budget projections for the WBL & Training department and DfE. • Compiling statistics and other information for Senior Management/DfE Audit as required. Operational / Compliance Responsibilities • Develop, implement and monitor operational and administrative policies and procedures to ensure compliance with college and funder’s requirements. • Liaise with the Deputy Head of Apprenticeships, Work-based Learning and Employability on the development and implementation of a robust reporting mechanism to include, e.g. Delivery Agreements, Personal Training Plans etc. which sets out a framework for compliance and applies a consistent approach to the review and management of the programmes. • Work with the Deputy Head of Apprenticeships, Work-based Learning and Employability on the development and implementation of a process for audit and verification ensuring procedures meet operational requirements. • Liaise with Faculties and contribute to the preparation and submission of annual funding proposals. • Engage with DfE and associated funders on operational matters. • Managing and processing claims for payment including modular claims, milestone claims, monthly claims or any other claim relating to the current programmes. • Manage the collation and checking of information requests for audit. • Deputise for Deputy Head of Apprenticeships, Work-based Learning and Employability as requested. • Manage promotion of apprenticeship opportunities via the apprenticeship social media channel. • Work with the College’s marketing team to ensure the promotion of the service throughout the College. • Represent the College as necessary in sectoral groups. Monitoring This will include responsibility for the processes which underpin; • The development and consistency of all documentation and authorisation procedures and ensuring that these are adhered to. • Managing the completion of PTPs in accordance with the operational requirements • Liaising with external organisations and multidisciplinary teams for the delivery and administration of apprenticeship programmes ensuring at all times that agreed audit procedures are observed • Organise events to increase engagement with companies/sectors and identify opportunities to promote placement culture with a range of businesses/sectors • Informing and liaising with employers, apprentices and staff on all matters relating to the efficient operation of skills training programmes. • Setting up and carrying out procedures to assess the compliance of the workplace with health and safety, insurance cover and other relevant criteria as necessary. • Ensuring procedures are followed in informing Apprentices of the rules and regulations of their training programme including timesheets (if required), wage structures, holidays, absence reporting and completion of all necessary documentation. • Ensuring Apprentice attendance is monitored in college and in the workplace to assist with retention of Apprentices and achievement of milestones, liaising with employers as necessary. • Providing support for recruitment and marketing initiatives including open days, parents’ evenings and interviews as required. • Linking with the College Learning Support team and promotion of the specialist support service through liaisons with the SRC Learning Support Coordinator and SEN Coordinators in feeder schools. • Contributing to the interview, enrolment and induction process to identify apprentices with learning needs and specific learning difficulties and/or disabilities. • Liaising with Learning Support staff in setting up systems to identify and support the specific learning needs of apprentices with learning difficulties and/or disabilities. • Contribute to the support for student residential and other activities/projects both on and off site. • Assist with management of student/trainees placed with the Faculty for work placement. People Management • Act as line manager for the staff within the area of responsibility, including co-ordinate and direct the work of the team, conduct and discipline, performance management, attendance management and appraisal. • Participate as required in the recruitment and selection of staff in accordance with college policies and procedures. • Ensure that effective arrangements are in place for staff development and that performance reviews are conducted in accordance with agreed procedures. • Monitor and support staffing levels to meet needs/efficiencies, processing staff requests, interviewing and managing induction. GENERAL • Participate in the enrolment cover rota as appropriate. • Be required to undertake work outside normal working hours on occasions. • Prepare and implement marketing initiatives at a local level in conjunction with the Curriculum Teams and BEE to ensure a consistent and effective marketing profile of the College. • Provide reports, written and oral, as required. • Ensure that all documentation and authorisation procedures are adhered to. CONDITIONS • Promote the College positively at all times. • Abide by all College procedures and ensure these are implemented in area of responsibility. • Within the context of the post, ensure full compliance with college health and safety requirements. • Within the context of the post, ensure full compliance with college equality requirements. • Any other duties appropriate to the grade and post, as assigned. The location of the post will reflect the needs of the College and may be changed subject to the requirements of the College. Duties may change as the College develops, therefore the person appointed will be expected to be flexible in relation to duties performed as required. Personnel Specification Applicants must as a minimum, meet all of the essential eligibility criteria listed below. Eligibility Criterion Essential 1. A minimum of a level 5 (or higher) qualification, e.g. HND, in any discipline. 2. A pass grade at GCSE Level in English Language or Essential Skills Level 2 in Literacy or an equivalent qualification. 3. A pass grade at GCSE Level in Mathematics or Essential Skills Level 2 in Numeracy or NICATS Access Maths Modules or an equivalent qualification. 4. A minimum of two years’ experience (within the last 5) establishing and maintaining productive working relationships with a range of internal and external stakeholders. 5. A minimum of two years’ experience (within the last 5) of managing targets and key performance indicators. 6. Experience in using Microsoft Office applications, particularly excel for data management. Desirable 1. A minimum of one year’s experience of maintaining a budget. 2. A minimum of one year’s experience (within the last 5) in managing staff. 3. A minimum of two years’ experience (within the last 5) in the administration or management of Apprenticeships NI/HLA Programmes. Other Essential Criterion The role may entail travel between sites, and you are required to demonstrate how you are able to meet this requirement, e.g., whether you hold a full (i.e.) not provisional, current driving licence which enables you to drive in Northern Ireland, and a car for official business, or have access to a form of transport which will enable you to meet the requirements of the post.
