Jobs in County Down
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Job Overview Applications are invited for the position of Learning and Development Trainer, working within our Learning & Development Team within the Quality Assurance Department. The successful candidate will assist with the development, delivery & coordination of training for both new and existing employees; and develop the company’s overall training programmes with specific reference to Good Manufacturing Practice. The Trainer will be responsible for designing, implementing, and conducting training programs that enhance employees' skills and knowledge, focusing on GMP within Norbrook. The ideal candidate will have in-depth knowledge of regulatory requirements, instructional design, and adult learning principles, and be skilled at communicating complex quality concepts clearly and effectively to new and existing employees.The trainer will ensure that employees are well-prepared to perform their duties effectively, efficiently, and in accordance with GMP standards. This role is vital for ensuring that teams perform at their best, contributing to overall organizational success. Main Activities/Tasks The main duties of this role will include, but will not be limited to, the following: Contact: recruitment@norbrook.co.uk Norbrook Laboratories Limited employs a workforce with members of all sections of the community and is committed to appointing people purely on the basis of merit. In accordance with our equal opportunities policy, we would particularly like to welcome applicants from the Protestant Community.
Production Manager
Job Overview The Production Manager is responsible for managing a dedicated Manufacturing Suite with focus on Sterile Manufacturing/fill finish, and a team producing veterinary pharmaceutical products to the highest standards for distribution globally. The Production Manager will drive performance and embed a continuous improvement culture to deliver Customer orders on time. Adherence with all aspects of the Norbrook Quality Management System and the Environmental Health & Safety system are critical within the manufacturing environment. Reporting to the Site Manufacturing Lead, the Production Manager will ensure products are manufactured compliantly and aligned with regulatory authority standards globally. Essential Criteria:
Casual Kitchen Assistant
Casual Kitchen Assistant Location: Copelands, 97 Donaghadee Road, Millisle,BT22 2BZ Contract: Casual – As & When required Salary: £12.310 per hour Abut the role As a Kitchen Assistant your focus will be to assist the Cook to deliver catering needs that meet nutritional and hydration needs, special requirements and preferences of our residents. What we're looking for: Please see attached job description and specification for further details BCM is an Equal Opportunity Employer We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Cleaning Supervisor
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Supervisor to join our team based the Portadown area. This is a great opportunity to join a world leading facilities management company. Working Pattern: Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The post also requires proficient skills in computer literacy. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Mobile Cleaning Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Mobile Cleaning Operative to join our team at Translink. This role is mobile so a full clean driving licence is a must have! as you will be required to travel across all Translink depots throughout the province. This is a great opportunity to join a world leading facilities management company. Working Pattern: Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. The successful candidate's job offer will be subject to passing a Personal Track Safety Medical Assessment. This will include a full and thorough medical, (including a drug and alcohol test) for the purpose of Public Train Safety prior to appointment. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Technical Support Team Leader
Job Purpose Summary The Technical Support Team Leader will oversee the day-to-day operations of the DrayTek Technical Support team, ensuring timely and professional resolution of customer issues, while driving service quality, team performance, and continuous improvement. Acting as a first point of escalation for service matters, the Team Leader will balance hands-on technical support with leadership, coaching, and coordination responsibilities. Role Responsibilities Team Leadership & Performance Lead, coach, and motivate a team of Technical Support Engineers to meet KPIs, SLAs, and customer satisfaction targets. Conduct regular 1:1s, feedback sessions, and performance reviews, identifying training and development needs. Manage team scheduling, workload distribution, and prioritisation of cases. Operational Management Oversee day-to-day operations of the DrayTek Technical Support desk. Monitor ticket queues and ensure timely response and resolution in line with SLAs. Provide escalation support for complex technical queries, working closely with senior engineering teams when required. Ensure quality of ticket handling and communication meets company standards through QA reviews. Produce and maintain operating standards and procedures for the team. Manage the ticketing platform to ensure correct usage and configuration. Customer Experience Maintain a high level of customer service and professionalism in all interactions. Act as an escalation point for dissatisfied customers, working to resolve issues effectively and maintain relationships. Champion a "customer-first" mindset within the team. Process & Continuous Improvement Drive consistency and efficiency across processes, documentation, and knowledge base articles. Contribute to the development and implementation of new support initiatives, systems, and best practices. Analyse support metrics and produce reports on performance, identifying opportunities for improvement. Collaboration Work closely with internal IT, Sales, and Product teams to align support with wider business goals. Liaise with UK and global engineering teams to escalate and track product issues and firmware fixes. Additional Responsibilities Skills & Personal Attributes Proven experience in a technical support environment, ideally within networking, telecoms, or IT infrastructure. Strong knowledge of networking technologies (routers, switches, firewalls, Wi-Fi, VPNs, VLANs, DSL, VoIP). Experience leading, mentoring, or coaching team members. Excellent problem-solving and troubleshooting skills with a structured approach. Strong organisational and prioritisation skills in a fast-paced environment. Customer-focused, with excellent written and verbal communication skills. Desirable: Experience with DrayTek products or similar SME networking solutions. Familiarity with ticketing/CRM systems (e.g., Zendesk, Freshdesk, Jira). IT certifications (CompTIA Network+, CCNA, or equivalent). Experience managing SLAs, KPIs, and customer satisfaction metrics. Ability to produce technical documentation and knowledge base content. Person Profile Professional, approachable, and calm under pressure. Natural leader with the ability to inspire confidence and build trust. Hands-on and willing to step into technical cases when required. Strong attention to detail, accuracy, and quality. Proactive, adaptable, and open to continuous learning Key Traits At least 2 years experience in technical service or similar as a team leader / manager role. Knowledge on DrayTek products desirable. Experience of the technical fundamentals of Ethernet Routing principles Solid knowledge of PC’s, and MAC’s Technical Skills a must: TCPIP IPv6 VPN Routing VoIP Ethernet switching Wireless Networking Web Content Filtering
Production Operator
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Description: Responsible, in conjunction with the immediate supervisor, for shift safety, Quality and output in compliance with the requirements of current Good Manufacturing Practice (GMP ) and Company polices . Responsibilities: - Achieve the desired level of competency as per the relevant training plan. - Follow the reasonable instructions/ guidance of the immediate supervisor. - From within the individual's set task/Area of responsibility, ensure that all product is produced as per cGMP and conforms to the approved specifications. - Ensure consistent adherence to operating, quality and machine cleaning and safety procedures in production. - Deviations from standard procedures are reported to the immediate supervisor. - In conjunction with the individuals immediate supervisor, work in co-ordinated and timely fashion to maximise the efficiency of equipment and other team members. - Ensure routine On Job Training and SOP training are completed on time, as guided by Master control. - Work positively with all PCI colleagues as One Team. - Ensure safe work practices are being followed at all times and report any defects immediately to the immediate supervisor or member of the EHS team. - Carry out various other additional tasks that may be required from time to time in accordance with the overall goal of the company. - Assist in all technical aspects and projects as when required.
Production Operator
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Description: Responsible, in conjunction with the immediate supervisor, for shift safety, Quality and output in compliance with the requirements of current Good Manufacturing Practice (GMP ) and Company polices . Responsibilities: - Achieve the desired level of competency as per the relevant training plan. - Follow the reasonable instructions/ guidance of the immediate supervisor. - From within the individual's set task/Area of responsibility, ensure that all product is produced as per cGMP and conforms to the approved specifications. - Ensure consistent adherence to operating, quality and machine cleaning and safety procedures in production. - Deviations from standard procedures are reported to the immediate supervisor. - In conjunction with the individuals immediate supervisor, work in co-ordinated and timely fashion to maximise the efficiency of equipment and other team members. - Ensure routine On Job Training and SOP training are completed on time, as guided by Master control. - Work positively with all PCI colleagues as One Team. - Ensure safe work practices are being followed at all times and report any defects immediately to the immediate supervisor or member of the EHS team. - Carry out various other additional tasks that may be required from time to time in accordance with the overall goal of the company. - Assist in all technical aspects and projects as when required.
Crew Member
Overview McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Free on-site Parking ,Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.... Other - flexible scheduling , Seasonality considered, Shifts around local transport links
Crew Member
Overview McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Free on-site Parking ,Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.... Other - flexible scheduling , Seasonality considered, Shifts around local transport links
