Jobs in Down
Sort by: relevance | dateMotor Mechanics
Job description Applus Ireland run the National Car Testing (MOT) Service in Ireland under contract from the Irish government. Applus is an international Company employing over 20,000 people worldwide. We are now recruiting for permanent full-time qualified Mechanics on different shifts nationwide, Three weeks initial certification training is provided, and then annual training, induction and qualification training will commence on Monday 5th February 2024. Great opportunities for promotion to Team Lead and Manager positions, all recruited internally. Interviews will be by way of virtual video/telephone calls and face-to-face interview. We require the following: 1. EU/EAA work permit 2. QQI Level 6 or 5, City & Guilds, IMI, Level 3 or higher motor mechanic qualification 3. At least 1 years post qualification experience as a mechanic 4. Full EU driving licence (UK licence can be transferred) 5. Good verbal and written English Benefits: Work Location: In person Application deadline: 21/01/2024 Reference ID: VIFeb24 Expected start date: 05/02/2024 CLICK APPLY BUTTON TO UPLOAD CV - PLEASE ONLY APPLY IF YOU MEET THE REQUIREMENTS ABOVE
Key Account Manager
VSS Ireland Ltd. headquartered in Carlow are currently recruiting for a Full Time Permanent Key Account Manager, for managing and upselling to current clients to join our team. About VSS Ireland Ltd. VSS Ireland Ltd. is Ireland’s leading building compliance company. As industry leaders, we provide the highest standard of surveying, maintenance and installation services across our Fire Related Services, Air Handling and water hygiene divisions to all manner of facilities nationwide. VSS Ireland’s clients are from all sectors of the professional sphere. Including, but not limited to: Pharmaceutical and Healthcare, Hospitality and Retail (hotels, supermarkets and restaurants), Construction and Manufacturing, Chemical and Food Processing and Business Environment (Education and Administration Buildings). Responsibilities include: As a Key Accounts Manager, you will be responsible, reliable, punctual, and trustworthy. You will represent the company in a professional and supportive manner, developing and maintaining positive working relationships with our customers as well as co-workers. Principle Duties and Responsibilities: • Responsible for managing and upselling services to our current clients. Knowledge, Skills and Abilities Required: Education • A qualification in Sales, Engineering or a related field is preferred but not mandatory. • Relevant industry certifications and training will also be considered. For further information please contact us on 0818919345 or Click Apply No w to email your updated CV.
Contract Manager
VSS Ireland Ltd. headquartered in Carlow are currently recruiting for a Full-time Permanent Contract Manager, for sales and contract management duties nationwide to join our team. About VSS Ireland Ltd. VSS Ireland Ltd. is Ireland’s leading building compliance company. As industry leaders, we provide thehighest standard of surveying, maintenance and installation services across our Fire Related Services, Air Handling and water hygiene divisions to all manner of facilities nationwide. VSS Ireland’s clients are from all sectors of the professional sphere. Including, but not limited to: Pharmaceutical and Healthcare, Hospitality and Retail (hotels, supermarkets and restaurants), Construction and Manufacturing, Chemical and Food Processing and Business Environment (Education and Administration Buildings). Responsibilities include: As a Contracts Manager, you will be responsible, reliable, punctual, and trustworthy. You will represent the company in a professional and supportive manner, developing and maintaining positive working relationships with our customers as well as co-workers. Principle Duties and Responsibilities: • Responsible for leading proposals, negotiations and securing successful sales. Knowledge, Skills and Abilities Required: Education • A qualification in Sales, Engineering or a related field is preferred but not mandatory. • Relevant industry certifications and training will also be considered. For further information please contact us on 0818919345 or Click Apply to upload your updated CV.
Age Testers
Are you aged 18-20? Interested in joining our Panel of Age Testers? Age Testers – Nationwide - No Experience Necessary. Our organisation works with businesses of all sizes to help them measure and improve performance with regard to ID checks and other operational and compliance standards. This is a part-time, flexible role that is ideal to fit in and around other work or studies. Jobs are allocated and paid on a per-audit basis. Our clients take the issue of sales very seriously and require help to ensure that ID-checking policies are adhered to. The research enables clients to address breaches and to provide updated training to their staff where required. Click Apply Now to submit your application today! Interested but don't have a current CV? Just upload a letter of introduction instead, listing your Name / Location and Email address and the team will get back to you!
Catering Assistant
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for Catering Assistants to join our team based at Sunnyside House, Bangor. This is a great opportunity to join a world leading facilities management company. Working Pattern: Position 1 The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant’s offer will be subject to Access NI (Enhanced) check prior to commencement in role. Mount Charles Group has a policy on the Recruitment of Ex-offenders, a copy of which is available upon request. The Access NI Code of Practice is available upon request. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE #NorthernIreland
Packaging Operative, Level
Job Overview The successful candidates will be based within the Operational areas of our Newry Facilities and will assist in the packaging of a wide variety of pharmaceutical products whilst ensuring that all operations are performed in line with GMP standards and Health and Safety guidelines. Our Manufacturing teams work to tight schedules, packing sterile and non-sterile products to meet Customer orders. They also work with our Quality teams to ensure that we produce high quality products at all times. Many of our manufacturing suites have been upgraded recently as part of our overall capital investment programme. Main Activities/Tasks Level 2 operative will assist the assistant packaging manager to ensure the efficient and effective operation of the packaging department in line with daily operational requirements and quality standards Essential Criteria: 3 months previous experience of working within a GMP manufacturing or packaging environment. Ability to work shift patterns. Experience of following work instructions/SOP’s. Working knowledge of current Good Manufacturing Practice (cGMP). Deliver high quality work with a “right first time” mindset Desirable Criteria: Previous experience in the completion of documentation to a high standard. Possess a good understanding of the requirements for operating in and cleaning of a packaging line. Duration: Full Time, Permanent Location : Newry, Co. Down Remuneration : Salary Attractive Benefits : Free Life Assurance, Company Pension Scheme, 30 days annual leave, Wedding Leave, Employee well-being initiatives, Healthcare plan, Company Sick Pay, Employee Assistance Programme, On-site free parking, Canteen Facilities, Employee Perks scheme, Discounted Car Insurance, Annual Employee raffle, employee recognition scheme, career development opportunities and much more… Contact : The Human Resources Department Norbrook Laboratories Limited employs a workforce with members of all sections of the community and is committed to appointing people purely on the basis of merit. In accordance with our equal opportunities policy we would particularly like to welcome applicants from the Protestant Community.
Mobile Industrial Cleaning And Waste Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for a Mobile Industrial Cleaning and Waste Operative to join our team based across various Belfast Radius sites. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant’s offer will be subject to Access NI (Enhanced) check prior to commencement in role. Mount Charles Group has a policy on the Recruitment of Ex-offenders, a copy of which is available upon request. The Access NI Code of Practice is available upon request. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE #NorthernIreland
Health Care Assistant
Nursing and Caring Direct are a top tier supplier of staff (Nursing Auxiliary) to Health trusts across Northern Ireland. Nursing and Caring Direct are a leading Recruitment and Employment agency providing services across Northern Ireland. We urgently require Health Care Assistants to work for us in South Eastern Hospital Trusts (Down and Downshire Hospital, Lagan Valley Hospital and Ulster Hospital) Pay Rate : £10.42- £19.07 per hour dependent on the shift worked Full flexibility to work around your lifestyle! Choose your shifts on a week to week basis to suit. Full-Time/ Part-Time and Bank roles available to suit you. Temporary Contracts Why work with Nursing and Caring Direct? Nursing and Caring Direct can provide you with all the support you need to become a Health Care Assistant. - Competitive salary - Flexible working to suit your lifestyle - Weekly pay - Free training - Free uniform - Paid holidays - Support 24/7 365 days a year - NHS Framework approved - Stakeholder pension scheme Job Criteria: - Must have 6 months paid Care experience. - Must be eligible to work in the UK - To have, or be willing to attend all mandatory training courses for the role - Willingness to undergo an enhanced Access NI check - To work as part of a team If you interested in working with a reputable established Company who offer competitive rates of pay, flexible hours/days, paid holidays, uniform and meet the above criteria please apply today! Nursing & Caring Direct are an equal opportunities employer
Irish Language Development Officer
Main Duties and Responsibilities: The Irish Language Development Officer will be responsible for promoting and developing the use of the Irish language across Tusla, Child and Family Agency. They will work closely with all departments of the organisation to establish and implement strategies to increase the visibility and use of the Irish language within Tusla, in line with national language policies and frameworks. Responsibilities: • Develop and promote the use of the Irish language in accordance with Tusla’s Irish Language Scheme, in compliance with the Official Languages Act, 2003 and the Official Languages (Amendment) Act 2021 • Maintain relations and co-operate with voluntary organisations and public bodies in relation to the Irish language including Údarás na Gaeltachta, An Coimisinéir Teanga and the Department of Tourism, Culture, Arts, Gaeltacht, Sport, and Media. • Work in partnership with internal and external stakeholders, to promote bilingualism and the use of the Irish language within the organisation. • Monitor and evaluate the implementation of the Irish Language Scheme (2023 – 2025) within Tusla, identifying areas for improvement and recommending innovative approaches to promote the language. • Monitor compliance with the provisions of the Irish Language Amendment Act (Publications, Websites, Signage, Advertising & Marketing information etc), assisting with website updates & follow-up. • Handling correspondence from customers and bodies such as An Choimisinéara Teanga, through to closure. • Advise the areas, regions, and corporate functions of Tusla’s legal obligations under the Irish Language Amendment Act 2021 • Providing translation and managing external translation services, proof-reading to ensure accurate interpretation and consistency of language. In doing so, maintain a database of Irish language terminology to ensure consistency of frequently used terms. • Provide guidance and support to staff within Tusla to enhance their Irish language skills through training and development opportunities. • Collaborate with relevant internal and external partners to develop and deliver Irish language resources and materials to support the use of the language within Tusla. • Act as a focal point for Irish language queries, internally and externally, providing advice, guidance, and support as required. • Organise and facilitate Irish language events. • Strong interpersonal and relationship-building skills, with the ability to establish and maintain effective working relationships with internal and external stakeholders. • Representing Tusla at Irish language events organised by State Agencies and Irish language organisations, as the need arises and maintaining key contacts. • Proven ability to plan, coordinate, and execute Irish language initiatives and events. • Flexibility and adaptability, with the ability to work effectively in a fast-paced and changing environment. • Very good analytical and problem-solving skills, with the ability to evaluate and improve the implementation of Irish language strategies. • Very good knowledge of relevant legislation - the Official Languages Act, 2003 and the Official Languages (Amendment) Act 2021, frameworks, and best practices relating to bilingualism and the promotion of the Irish language. • Proficiency in the use of Microsoft Office Suite and other relevant software. • A genuine passion for the Irish language and a commitment to promoting its use and accessibility within Tusla, Child and Family Agency. • Maintain own knowledge of relevant procedures, practices, and legislation to perform the role effectively and to ensure standards are met. • Ensure that archives and records are accurate and readily available. • Maintain confidentiality of documentation, records etc • Ensure consistent adherence to procedures within area of responsibility. • Ensure that service-users are treated with dignity and respect. Teamwork and Building and Maintaining Relations • Sharing information with the wider team as appropriate. • Being accountable for your own work and the work of the team in relation to your role. • Working on own initiative as well as part of a wider team. Event Planning including • Event support for directorates/regions and national corporate services including launches and conferences where Irish language requirements apply. • Proactively handling any arising issues and troubleshooting any emerging problems in line with your role on the day of an event. • Assisting Head of Communications or other colleagues on the Communications Team with language compliance for promotions/public relations publicity for events, as required. • Ensuring compliance with insurance, legal and safety obligations Human Resources • To supervise, allocate and oversee the work of assigned administrative staff. • Encourage and support staff through change processes. • Pay close and accurate detail to own personal work. • Support the preparation and issuing of office documentation (correspondence, reports etc) to the highest possible standard. • Co-operate and work in harmony with other teams and disciplines. • Ensure line management is kept informed of all issues. Education and Training • To maintain continuous personal development and participate in team-based development, education, training, and learning. • To complete all mandatory training. • Where appropriate, arrange for the induction and training for assigned staff, as required to maximise skill resources, (to include workplace experience placements where applicable). • Where appropriate, provide supervision and assist in the development of knowledge, skills of relevant staff under your supervision. • To participate in performance evaluation / review, identifying areas for improvement and appropriate plans / measures to achieve them. • To ensure policies and procedures exist for all areas. Health & Safety • Comply with and contribute to the development of policies, procedures, guidelines, and safe professional practice and adhere to relevant legislation, regulations and standards. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. • To support, promote and actively participate in sustainable energy, water, and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and / or Experience Applicants must by the closing date of application have the following: • Be fluent with a high standard of both spoken and written Irish. • Have practical experience in the language planning process. • Proven ability to develop and implement strategies to promote and develop the use of the Irish language in an organisational context. • Experience communicating ideas, vision, and information clearly to both internal and external audiences and to senior managers. • Ability to manage different tasks related to the promotion and operation of the Tusla Irish Language Scheme within tight and/ or competing deadlines. • Effective ICT Skills • Possess sufficient administrative capacity to discharge the functions of the grade/post. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Skills, competencies and/or knowledge Knowledge and Experience • Awareness of children and young people’s participatory practice. • Competence in the use of Microsoft Office. • Excellent IT Skills. • Demonstrate the ability to manage staff. • Demonstrate a commitment to maintaining work standards and delivering a quality service. • Demonstrate a clear understanding of the services of TUSLA -Child & Family Agency. • An understanding of and the ability to execute communications programmes and campaigns from beginning to end through the medium of Irish. • An understanding of the media and its relationship to public bodies/ Child and Family Agency. • An understanding of the various audiences and key stakeholders for the Agency. • Strong knowledge and experience in technologies including social media and online communications. Planning & Managing Resources • Demonstrate planning and organising skills including using computer technology effectively. • Excellent organisation and planning skills with an ability to be flexible and multitask. • Demonstrate the ability to manage and allocate resources. • Demonstrate good planning and organisational skills. Evaluating Information, Problem Solving & Decision Making • Demonstrate problem solving and initiative skills including the ability to adapt to change. • The ability to appropriately analyse and interpret information, develop solutions, and contribute to decisions quickly and accurately as appropriate. • Initiative in the resolution of complex issues. • The ability to recognise when it is appropriate to refer decisions to a higher level of management. • A capacity to develop new proposals and recommend decisions on a proactive basis. Team Working and Leadership • The ability to build and maintain relationships with colleagues and other stakeholders and to achieve results through collaborative working. • The ability to work both independently and collaboratively within a dynamic team and multi stakeholder environment. • The ability to lead the team by example, coaching and supporting individuals as required. • Flexibility, adaptability, and openness to working effectively in a changing environment. • Is personally committed to the mission and values of the Agency. • Has respect for others; the capacity to safeguard and demonstrate the values of the organisation. Communications & Interpersonal Skills • Strong communications, interpersonal and writing skills including the ability to present information in a clear and concise manner. • Possesses the ability to communicate ideas, vision, and information clearly and to explain and express facts and ideas in a convincing manner. • Is comfortable with multiple styles and adapts communication style and frames messages to suit different audiences. • Builds relationships and actively liaises with relevant individuals and groups internally and externally. • Actively promotes cross department / group communication and identifies those who need to be informed and consulted. Other requirements of the role The post holder will require access to appropriate public and/or private transport as the post may involve travel. Selection Process The online application system has a time out facility, this is in order to protect the privacy of the user. This time out facility activates if the application has been ‘dormant’ for over 60 minutes. Any work not saved will be lost if the system times out due to lack of activity. Tenure The current vacancies available are temporary and whole time. The standard working week applying to the whole time equivalent of this post is: 35 hours The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration will be filled. The tenure of these posts will be indicated at “expression of interest” stage for each individual post. The purpose of this campaign is to fill immediate urgent vacancies and it is expected that panel placements will cease if expressions are not received within the appropriate processes. The Salary scale for the whole time equivalent of this post is: 01/03/2023: €47,335, €48,810, €50,284, €51,762, €53,249, €54,984, €56,722 LSIs LSIs (Long Service Increments) are represented by emboldened figures. 1st LSI is paid after 3 years on the max, the 2nd LSI after 3 years on LSI1, and the 3rd LSI after 3 years on the 2nd LSI (where applicable). The appointee shall commence on the first point of the salary scale.
Executive Officer
THE COURTS SERVICE The Courts Service is an independent State Agency established by the Courts Service Act 1998. Today it employs almost 1,200 people throughout the country providing services to 176 judges at over 80 venues. Its functions are set out in the Courts Service Act 1998 as follows: · to manage the courts; · to provide support services to the judges; · to provide information on the courts system to the public; · to provide, manage and maintain court buildings; · to provide facilities for users of the courts; · to perform such other functions as are conferred on it by any other enactment. Our mission is to support the judiciary and provide excellent services to all users of the courts thereby facilitating access to justice, with a goal to develop a world class organisation that has as its primary objective, meeting the needs of court users, and representing our values of: · Service : Customer Focussed; Timely; Friendly; Professional; Collaborative; Delivered to a high standard. · Integrity : Honest; Objective; Fair; Impartial; Ethical; Accountable, · Respect : Courteous; Considered. 1. Operating Environment The long-term strategic vision for the future of the Courts Service sets out the 10-year plan to 2030 to re-design services around court users, leveraging digital technology to streamline services and ultimately delivering a modern court system. This is an exciting time to be a member of Courts Service staff and be part of our evolving and modernising journey. 2. THE ROLE The Courts Service is currently seeking people to join their team as Court Registrars within the Family, Criminal, and Civil court offices. Being a Court Registrar offers a unique insight into the running of the Irish courts system. This role presents dynamic and fulfilling challenge where each day brings new experiences. The role of Court Registrar is key to the efficient running of the court and requires good organisation skills. As the official record keeper for the Court, this includes providing support pre-court, in-court and post-court to the Judge and the parties. The Registrar is the key link between the Court Office and the Court. The Court Registrar is responsible for communication between all parties, feeding back on issues and working with their office team to ensure the administration of Justice. Teamwork is a key feature of this role. In this role, you will gain invaluable exposure to court practice and procedure, legislation, litigation, and decision making. In some offices Court Registrars will manage staff. This will include assigning tasks, probation, performance management and training and development. The experience gained as a Court Registrar is transferable and beneficial to a fulfilling and rewarding career within the Courts Service There is no hybrid or remote working. On occasion you may be expected to travel to other court offices within reason. 3. Key Responsibilities • Attend court as Registrar and is responsible for all associated court work. Such work includes drawing and perfecting enforceable Court Orders & warrants, making accurate written notes of daily court proceedings in a timely and efficient manner and with a high degree of accuracy. • Networking and liaising with Court stakeholders including, the Judiciary, An Garda Siochana, the Prison Service, members of the legal profession and members of the public in the provision of an efficient user-friendly service. • Provide support to the judiciary in the daily management of a wide variety of lists and hearings. • Maintain the record of Court outcomes. This information is essential for the effective management of court records, to advise court users and to support provision of management information and statistics, which all supports the administration of justice. • Operate all courtroom technology including Videolink, Video Conferencing and Digital Audio Recording (DAR) within the court room when required. • Administer the oath to witnesses, interpreters and juries. • Develop an in-depth knowledge of the Courts Service Modernisation Programme and contribute to its growth. This will include: I. attending workshops, II. being a member of project groups, III. carry out stakeholder engagement, service design, testing. Note, the above is intended as a guide and is neither definitive nor restrictive. 4. ELIGIBILITY and Essential Requirements: Eligibility: Applicants must have on 8 December 2023 the following: · have obtained a minimum Level 7 qualification on the National Framework of Qualifications (Preference maybe given to candidates that hold a qualification in a related field); or · have obtained in the Established Leaving Certificate Examination a minimum of Grade D (or post 2017 Leaving Certificate O6 grade) at Ordinary level in Mathematics and Irish or English, having obtained a minimum of Grade C (or post 2017 Leaving Certificate H4 grade) in at least five subjects at Higher level; or hold a qualification, that is of a standard in terms of both level and volume of learning that is of at least an equivalent or higher standard; or · be serving as a Civil Servant with at least two years service or · have 3+ years demonstrated experience in a customer facing role in an unrelated field or · have 2+ years in a related field or · have 1+ years experience working in the Courts Service. Desirable: · a driving licence and access to your own transport is desired. THE FOLLOWING ESSENTIAL REQUIRMENTS SHOULD BE DEMONSTRATED IN YOUR APPLICATION FORM · Have demonstrated experience in a customer facing role with excellent communication and interpersonal skills. · Have an interest in public administration and the Irish courts system. · Good at administration and processing large amounts of data to tight deadlines. · Have good organisation skills where you can organise a number of responsibilities and handle difficult situations · Results focus and ability to work to tight deadlines. · Be trustworthy, honest, and respectful to all stakeholders of the Courts Service. 5. APPLICATION PROCESS Applications should be made by logging into the advertisement link . You are required to submit a CV and application form. Please upload your CV under the option for “CV” and your application form under the option of “Cover Letter”. The closing date is 12noon on 8 December 2023. Applications received after the closing date and time will not be accepted. The admission of a person to a competition, or invitation to attend an interview, is not to be taken as implying the Courts Service is satisfied such a person fulfils the requirements of the competition or is not disqualified by law from holding the position and does not carry a guarantee that your application will receive further consideration. It is important, therefore, for candidates to note that the onus is on them to ensure that they meet the eligibility requirements for the competition before attending for interview. If a candidate does not meet these essential entry requirements but nevertheless attends for interview, that candidate will be putting him or herself to unnecessary expense. It is important to note the onus is on applicants to ensure the eligibility requirements for the competition are met before attending for interview. The Courts Service accepts no responsibility for communication not accessed or received by an applicant. 6. Selection Methods The Selection Process will involve: · Shortlisting of candidates, on the basis of the information contained in their CV and application form, · a competitive interview Assessment The maximum word count per example is 300 words . Where you exceed the word count in any example your application form will be disqualified . Applicants will be marked out of 10 for each of the headings (competencies) on your application form. You must receive a mark of 5 or more under each heading to be considered for interview. Applicants who are successful and ranked highest in order of merit will advance to the interview stage. Applicants who do not hold or do not demonstrate the skills and experience will not be called for interview. Normally the number of applications received for positions exceeds that required to fill the positions available. While an applicant may meet the eligibility requirements of the competition and pass the assessment stage, if the numbers applying for the position are such that it would not be practical to interview everyone, the Courts Service will only interview the highest-ranking applicants. Skills and competencies Applicants should demonstrate that they have the ability to carry out successfully the duties of the role, as well as the general skills and competencies namely: People Management · Consults and encourages the full engagement of the team, encouraging open and constructive discussions around work issues. · Gets the best out of individuals and the team, encouraging good performance and addressing any performance issues that may arise. · Values and supports the development of others and the team Encourages and supports new and more effective ways of working. · Deals with tensions within the team in a constructive fashion. · Encourages, listens to and acts on feedback from the team to make improvements. · Actively shares information, knowledge, and expertise to help the team to meet its objectives. Analysis and Decision Making · Effectively deals with a wide range of information sources, investigating all relevant issues. · Understands the practical implication of information in relation to the broader context in which s/he works – procedures, divisional objectives etc. · Identifies and understands key issues and trends. · Correctly extracts & interprets numerical information, conducting accurate numerical calculations. · Draws accurate conclusions & makes balanced and fair recommendations backed up with evidence. Delivery of Results · Takes ownership of tasks and is determined to see them through to a satisfactory conclusion. · Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation. · Constructively challenges existing approaches to improve efficient customer service delivery. · Accurately estimates time parameters for project, making contingencies to overcome obstacles. · Minimises errors, reviewing learning and ensuring remedies are in place. · Maximises the input of own team in ensuring effective delivery of results. · Ensures proper service delivery procedures/protocols/reviews are in place and implemented. Interpersonal, Communication and Customer Service Skills · Modifies communication approach to suit the needs of a situation/ audience. · Actively listens to the views of others. · Liaises with other groups to gain co-operation. · Negotiates, where necessary, to reach a satisfactory outcome. · Maintains a focus on dealing with customers in an effective, efficient, and respectful manner. · Is assertive and professional when dealing with challenging issues. · Expresses self in a clear and articulate manner when speaking and in writing. Specialist Knowledge, Expertise and Self Development · Displays high levels of skills/ expertise in own area and provides guidance to colleagues. · Has a clear understanding of the role, objectives and targets and how they support the service delivered by the unit and Department/ Organisation and can communicate this to the team. · Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team. Drive and Commitment to Public Service Values · Is committed to the role, consistently striving to perform at a high level. · Demonstrates flexibility and openness to change. · Is resilient and perseveres to obtain objectives despite obstacles or setbacks. · Ensures that customer service is at the heart of own/teamwork. · Is personally honest and trustworthy. · Acts with integrity and encourages this in others. Candidates with Disabilities The Courts Service has a key role to play in attracting candidates from all sectors of society, ensuring that routes to career opportunities are accessible to all who are interested. We are committed to equality of opportunity for all candidates. If you have a disability or need reasonable accommodation made during the selection process, we strongly encourage you to share this with us so that we can ensure you get the support you need. Reasonable accommodation in our selection process refers to adjustments and practical changes which would enable a disabled candidate to have an equal opportunity for this competition. Examples of adjustments we provide include the use of assistive technology, extra time, scribes and/or readers or a range of other accommodations. Please be assured that having a disability or requiring adjustments will not impact on your progress in the selection process; you will not be at a disadvantage if you disclose your disability or requirements to us. Your disability and/or adjustments will be kept entirely confidential. Executive Officer- Personal Pension Contribution Salary Scale: €34,562 - €56,969 per year
