Jobs in Down
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The Call Handler will provide a multifunctional service to the public and members of the police service by determining the response to emergency and non-emergency telephone calls. Call Handlers will offer advice and assistance to customers and log calls in accordance with local and national quality and performance standards. The Call Handler will attempt to resolve all calls where appropriate through telephone resolution by requesting relevant information from the caller to determine the most appropriate grading or response to the call.
Economic Engagement Executive
JOB PURPOSE The Business & Economic Engagement (BEE) Centre delivers on the College's strategic aim, "To be a valued partner in delivering outstanding support to local businesses and communities, supporting the local and regional economy.” The College recognises the importance of developing strong partnerships and working in collaboration with our local businesses and communities in delivering for our economy. The College will deliver on this objective by delivering against the following aims: • To stimulate business innovation and productivity through a range of business support services. • To improve the skills and employability of the local and regional workforce. • To work collaboratively and in partnership with key stakeholders to co-design and deliver training and employability solutions.” The BEE centre plays a major role in identifying and responding to the needs of local business and industry. It aims to help companies of all sizes to innovate, compete and grow through the provision of a unique mix of technical and business know–how, skills development and research and development services. The BEE team also works closely with local community groups and organisations to deliver support to those with barriers to entry into education, training and employment. This work with employers and communities, and other valued partners, ensures that SRC delivers the skills solutions needed to support local and regional economic growth. The BEE centre has three main pillars of support which are: Innovation and knowledge transfer Skills solutions for industry Community and inclusive workforce development The post-holder will work under the direction and guidance of either an Economic Engagement Manager, the Head of Business Skills & Economic Engagement, or a Project Manager to ensure an efficient and effective service, administrative and general support to the Business and Economic Engagement Team of the College. KEY RESPONSIBILITIES AND ACCOUNTABILITIES The successful candidate will be responsible for any or all of the following duties: Administrative & Operational Support • Provide comprehensive administrative and operational support to the BEE team across all projects and programmes. • Manage shared inboxes, correspondence, telephone and reception duties, acting as a key point of contact for internal and external stakeholders. • Coordinate meetings, diaries and hospitality arrangements, including minute-taking and follow-up actions. • Maintain effective record-keeping and filing systems, including SharePoint and BEE electronic systems. • Support managers with staff time and attendance, risk register updates and specialist projects. • Assist with procurement processes, raising requisitions on Agresso and liaising with Finance as required. Data Management, Systems & Reporting • Maintain accurate employer, client and learner records across CRM, MIS, funder and programme databases, including data cleansing and follow-up of outstanding enquiries. Responsibility for designated BEE systems will be allocated across the executive team as required. • Coordinate course administration, including course setup, applications, enrolments, attendance monitoring, withdrawals, transfers, cancellations and learner communications. • Support employer recruitment and programme delivery through research, database development and ongoing project/programme monitoring. • Prepare, update and submit reports, statistics, claims, timesheets, expenses and journals to support management oversight, audit and funding requirements. • Administer funder and examination processes, including participant data entry, milestone claims monitoring, liaison with funders, and learner registration for external exams. Stakeholder, Client & Learner Engagement • Deliver high quality customer service and act as a key point of contact for clients, learners, employers, stakeholders and College staff. • Prepare learner and stakeholder communications, including course updates, cancellations and supporting engagement materials. • Support and coordinate BEE business engagement activities and events, including conferences, webinars, open days and information sessions. This will include all pre-event marketing and recruitment activities, support for during event as well as post event evaluation. • Assist with employer outreach and recruitment activity, including cold-calling, telemarketing and direct marketing campaigns. Marketing, Communications & Promotion • Conduct research as required and build new client databases to aid the recruitment to BEE programmes. • Maintain and update BEE marketing content, including website pages and core literature, in liaison with the College Marketing team. • Plan and deliver digital and direct marketing activity, including social media campaigns, ezines and mailshots, to support programme recruitment. (Marketing duties will be required across the entire BEE department.) • Collate and prepare promotional materials and supporting documentation for publications, funding bids, tenders and applications. General • Participate in the enrolment cover rota, as required. • Be required to undertake work outside normal working hours on occasions. • Provide reports, written and oral, as required. • Ensure that all documentation and authorisation procedures are adhered to. Conditions • Promote the College positively at all times. • Abide by all College procedures and ensure these are implemented in area of responsibility. • Within the context of the post, ensure full compliance with College health and safety requirements. • Within the context of the post, ensure full compliance with College equality requirements. • Any other duties appropriate to the grade and post, as assigned. The location of the post will reflect the needs of the College and may be changed subject to the requirements of the College. Duties may change as the College develops, therefore the person appointed will be expected to be flexible in relation to duties performed as required. It is anticipated that the post-holder will be required to adopt a flexible approach to the duties and responsibilities as outlined in this Job Description. This is a description of the job as it is at present constituted. It is the practice of the College to periodically examine employees’ job descriptions and to update them to ensure that they relate to the job as then being performed or to incorporate whatever changes are being proposed. This procedure is normally carried out through discussions between the post holder and the line manager. It is the College’s aim to reach agreement to reasonable changes following consultation with the post holder. Personnel Specification Applicants must as a minimum, meet all of the essential eligibility criteria listed below. Eligibility Criteria Essential A Level 4 qualification (or higher) in any subject area. A pass grade at GCSE Level in English Language or Essential Skills Level 2 in Literacy or an equivalent qualification. A pass grade at GCSE Level in Mathematics or Essential Skills Level 2 in Numeracy or NICATS Access Math’s Modules or an equivalent qualification. A minimum of one year’s experience (within the last three years) in two or more of the following areas: • Telesales • PR • Client relationship management • Customer Service • Social media for business • Digital marketing • Event management. Two years’ relevant administrative experience (within the last five years) in a busy modern office. A working knowledge of a range of software packages including Microsoft Office suite. Desirable Experience of administrative processes in the Further Education and/or Schools sector. Other Essential Criteria The role may entail travel between sites, and you are required to demonstrate how you are able to meet this requirement, e.g., whether you hold a full (i.e.) not provisional, current driving licence which enables you to drive in Northern Ireland, and a car for official business, or have access to a form of transport which will enable you to meet the requirements of the post.
Team Leader
Team Leader / Supervisor – Your Journey Starts Here! ☕ The Role: This is a stepping-stone, not a stopgap. As a Team Leader, you’ll develop essential leadership skills, gain valuable hands-on experience, and be supported every step of the way. Whether your goal is to run your own store or move into a regional role, we’ll help you get there. ✨ Why Join Us? • A recognised pathway to Store Manager and beyond • Coaching and development from experienced leaders • A people-first culture where your contribution is valued • Real responsibility and plenty of room to grow �� What We Offer: • Complimentary handcrafted coffee on every shift • Employee discounts across all Costa locations • Ongoing training and leadership development • Opportunities to progress into management • A vibrant, supportive, and people-focused work culture �� Make it Yours: This role is based in Springhill Shopping Centre, Bangor. Free staff parking available! �� Apply now and take the next step in your Costa Coffee journey — where your growth truly matters.
Catering Assistant
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Catering Assistant to join our team based at Southern Regional College, Newry West. This is a great opportunity to join a world leading facilities management company. Working Pattern:
Night Time Cleaning Operative
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at Translink, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. The successful candidate's job offer will be subject to passing a Personal Track Safety Medical Assessment. This will include a full and thorough medical, (including a drug and alcohol test) for the purpose of Public Train Safety prior to appointment. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Mobile Cleaning Operative - Night Time Role
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Mobile Cleaning Operative to join our team based at Translink various sites, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. The successful candidate's job offer will be subject to passing a Personal Track Safety Medical Assessment. This will include a full and thorough medical, (including a drug and alcohol test) for the purpose of Public Train Safety prior to appointment. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Night - Time Cleaning Operative
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at Translink, Larne. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. The successful candidate's job offer will be subject to passing a Personal Track Safety Medical Assessment. This will include a full and thorough medical, (including a drug and alcohol test) for the purpose of Public Train Safety prior to appointment. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Production Operator
Production Operator – (Job Ref: 26N/PDOP) Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Production Operator within our biochip team. What does our Biochip team do? Our Biochip team manufacture products for use across our Biochip Array Technology Analysers including Evidence, Investigator, MultiStat and Evolution. Our cutting-edge technology is used in Laboratories and Hospitals to diagnose health tests as wells as veterinary samples, and food testing. Location: 44 Largy Road, Crumlin, BT29 4RN. ** Please note, unfortunately, there are NO public transport options that serve this site. Having your means of transport is essential for this role. Contract Offered : Full-time, permanent. Working Hours / Shifts : Hours can vary depending on what team you work in. Standard hours are 7am to 5.40pm, (Monday- Thursday). However, night shifts are also available and may be required on occasion (6pm-6am Monday – Wednesday). What does the Production Operator role involve? The role of Production Operator will be working on the production of the Randox Biochip Array products. Key duties: • Calibration and maintenance of equipment • The operation and troubleshooting of automated production lines involved in the assembly of instrument specific Biochip Array products. • The accurate completion of manufacturing and stock records. • Completion and recording of manufacturing outputs for KPIs • The cleaning down of machines and the work area in accordance with standard operating procedures. • Monitoring of the cleanroom environment to process defined specifications • Assisting in the training of staff in departmental procedures and systems. • The alerting of the Biochip formulation Team Leader and Manager to any problems in the manufacture or testing of Biochip products and highlighting any non-conformances • Accurate identification and removal of rejected biochips during assembly process • High quality sealing and accurate labelling of Biochip Array products Who can apply? Essential criteria: • Be qualified to GCSE level or have previous experience in a production or manufacturing environment. • Be physically able to work on your feet all day. • Have the right to work in the UK. Desirable: • Computer literate and confidence in the use and application of Microsoft Office packages. • Working knowledge of Health and Safety procedures, including CoSHH. • Experience in manufacturing environment. • Flexibility to work different shift patterns. • Hold a full driving license, as the site is quite remote. How do I apply? Click Apply on the site you are seeing this advert on they will submit your CV to Randox for review. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.
