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About Us Emergency First Aid is run by Niamh Gaffney. Niamh has both extensive medical training and experience as well as over 10 years in the health and safety industry. As an Emergency Medical Technician Niamh has spent years working on the front line and brings this wealth of knowledge and experience to your Health & Safety Training. We are currently offering a Jobseekers Training Package: Special offer : Get certified with our Jobseekers courses @ only €100 per person. First Aid: This is done via Zoom and you must be present on this day at this time. You will receive a two-year first-aid certificate. (Evening zoom class options available for first aid) 1. Fire Awareness 2. HACCP Food Safety Level 1 : Can be completed anytime via our online portal. ● Receive a nationally recognized certificate which is printed out by you when you complete the course. ● Course time: approx. 2.5 hours to complete 3. Manual handling: ● You do the online learning piece any time you like. I then must meet you via Zoom to demonstrate lifts and I will have 2 available slots in the evenings which you can choose from. Choose two courses from the above 3 options. Prices if you wish to do just one course are listed below: ● €80 for First Aid ● €40 Fire Awareness ● €50 for Manual Handling First Aid Responder Courses: Niamh is a leading provider of first-aid responder courses. In Ireland, the only course recognised by the health and safety authority is the first aid responder. This course replaces the old occupational first aid and is three days in duration. You get a nationally recognised cert issued by the pre-hospital emergency care council and it is valid for two years. This course is currently being done two days via Zoom and one day in-house. We can come to your premises to do all three days on-site if preferred. Click Apply Now to visit our website for more information and to register!
Youth Advocates
Youth Advocate Programmes Ireland Vacancies: Advocates – Fixed Purpose Contracts YAP Ireland is looking for male and female advocates to work in YOUR community! We are looking for Advocates from the following areas: Full Training will be provided. Successful applicants will form a panel for consideration throughout 2023 & 2024. If you are successful, you will need to be available for interview which will be face-to-face. Interviews will take place throughout September There is a training programme that you will need to attend in October & November 2023. IF YOU THINK THIS SOUNDS LIKE YOU: WE WOULD LIKE TO HEAR FROM YOU! Click Apply Now to visit our careers page for further information!
Youth Advocates
Youth Advocate Programmes Ireland Vacancies: Advocates – Fixed Purpose Contracts YAP Ireland is looking for male and female advocates to work in YOUR community! YAP Advocates come from all walks of life and make a huge difference to the lives of Young People and Families. As an equal opportunity employer we welcome applicants from a diverse background with relevant life/work experience or volunteering and you do not have to have a qualification. We provide training and experience that creates opportunities for advocates to become skilled and experienced at working with young people and families within their community in a strengths-based way. What we offer: Full Training will be provided. Successful applicants will form a panel for consideration throughout 2023 & 2024. If you are successful, you will need to be available for interview which will be face-to-face. Interviews will take place throughout September There is a training programme that you will need to attend in October & November 2023. IF YOU THINK THIS SOUNDS LIKE YOU: WE WOULD LIKE TO HEAR FROM YOU! Click Apply Now to visit our careers page for further information!
WTE Medical Social Worker
Medical Social Worker Permanent .40 WTE Part-Time hrs Grade Code: 3557 SCH/078/2023 The Salary scale for the post is: ( as off 01/03/2023) €45,773, €48,973, €50,620, €53,004, €55,409, €57,829, €60,244 €62,660, €65,079 ,€ 66,341 LSI Pro-Rata New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Friday 29th September 2023 @17:00HRS To Be Confirmed. A start date will be agreed at job offer stage. Carol de Wilde Principal Social Worker Carol.dewilde@hse.ie 01 2115179 There is currently a Permanent, part-time hrs per week .40 WTE) post available in the Medical Social Work Department in St Columcille’s Hospital, Loughlinstown, Co. Dublin. A panel may be formed as a result of this campaign for St Columcille’s Hospital. Details of Service St Columcille’s Hospital (SCH), Loughlinstown is a model 2 hospital with 117 inpatient beds, 3 medical observation beds, 8-day beds, 9 beds in Medical Assessment Unit (MAU) and 6 in the Injuries Unit (IU). Located on the border of Wicklow it has a national speciality in obesity management and transgender care. In addition to general medicine and care of the elderly services, it also has orthopaedic rehab and stroke rehab services. At present the theatre department runs day case surgery lists in general surgery, pain management, gynaecology and dental. There are plans for the enhancement and expansion of the current lists in line with the Ireland East Hospital Group Strategic Plans for the surgical services within the group. The medical social work department provides a comprehensive social work service to patients of the hospital and their families as part of the multidisciplinary team. The majority of our work is with elderly people and their families. Our work consists of comprehensive psychosocial assessments, appropriate interventions including Fair Deal support and assistance with decision making around Long Term Care. Grief and Loss work with patients and families, adjustment to chronic disease diagnosis and future care planning. We have a high degree of complexity in our work with patients and professionally qualified social workers will be well supported by the seniors and principal on the team. The team consists of Principal Social Worker, 4 Senior Social Workers and 2.5 Professionally Qualified social workers. Reporting Relationship Your professional reporting relationship for clinical governance and clinical supervision will be to an assigned Senior Social Worker on the team and to the Principal social worker. Purpose of the Post The purpose of the post is to provide a comprehensive social work service to patients and their families to include psychosocial assessment and appropriate social work interventions. The successful candidate will achieve this through the implementation of an accessible, equitable, person-centred service where the focus is on psychosocial aspects of patient/family care as part of a multidisciplinary team. Principal Duties and Responsibilities Professional / Clinical Responsibilities · Be responsible for the management of the day-to-day provision of social work services under the direction of the Principal Social Worker. · Take direct responsibility for a defined caseload as required / directed by the Principal Social Worker · Actively participate as a member of the Social Work department in team building and change initiatives as required. · Ensure the implementation of models of best practice / evidence based practice. · Ensure the delivery of social work services in accordance with relevant legislation, policies and procedures, guidelines and protocols. · Ensure the delivery of social work services in an integrated and multidisciplinary manner with a range of statutory and voluntary groups and organisations. · Ensure the promotion of the social model of care and recognition of the social determinants of health and well-being. · Ensure anti-discriminatory practice and cultural competence, at individual and service levels. · Ensure compliance with Mental Health Commission (MHC) & HSE Policies, Procedures, Protocols, & Guidelines as they apply to the general adult mental health service · Promote a culture that values diversity and respect in the workplace. · Participate in working groups / committees/ clinical audits as requested by the Principal Social Worker. · Chair, attend and manage a range of meetings as required. · Attend court, tribunals etc. as and when required. · Seek the advice of relevant personnel when appropriate / as required. · Take direction from the Principal Social Worker. · Take an active role in an appropriate level of planned professional supervision on a regular basis and engage in reflective practice and ongoing Continuous Professional Development, in accordance with CORU requirements and the local/ national Supervision Policy. · Keep the Principal Social Worker fully informed and up-to-date on all significant matters. The Medical Social Worker will: · Maintain standards of practice and levels of professional knowledge by participating in continuous professional development initiatives and attendance at courses as appropriate. · Engage in career and professional development planning in collaboration with the Principal Social Worker/Senior Social Worker. · Take initiative and be innovative around developing projects/research relevant to the service · Keep up to date with advances in Social Work research, and ongoing review and evaluation of literature relevant to the assigned area. · Keep abreast of developments in national policies and strategies and international best practice. · Keep up to date with organisational developments within the Irish Health Service. · Act as a resource by participating in the induction, education and training of Social Work colleagues, other health professionals and service user groups as required. · Participate in the practice education of student Social Workers. · Support and train other staff in accordance with professional standards as appropriate. · Foster an understanding of the role and contribution of social work by providing professional consultation and education to other members of the service. Health & Safety The Medical Social Worker will: · Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. · Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards, etc., as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Administrative The Medical Social Worker will: · Maintain a high standard of documentation, including service user files in accordance with local guidelines and the Freedom of Information (FOI) Act. · Maintain accurate up to date records and files, and submit activity data as required. · Write accurate, clear, concise and purposeful reports. · Ensure the maintenance of service user and data confidentiality. · Contribute to the development and implementation of information sharing protocols and audit systems. · Contribute to policy development, performance monitoring and budgetary control of service in conjunction with the Principal Social Worker. · Collaborate with the Senior Social Worker / Principal Social Worker or designate in developing the role of the Social Worker and the service e.g. through planning, audit, production of standards, continuing education, quality improvement initiatives and research. · Assist in ensuring that the social work service makes the most efficient and effective use of developments in IT. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Candidates must possess: a) the National Qualification in Social Work (NQSW) or b) the Certificate in Social Work awarded by the Central Council for Education and Training in Social Work, UK or c) a letter of accreditation issued by CORU, The National Social Workers Regulations Board. or d) Letter of Recognition from the Social Workers Registration Board or e) Certification of Registration from the Social Workers Registration Board and f) The requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Post Specific Requirements The candidate must demonstrate an ability to work in the different departments within the hospital. Skills, competencies and/or knowledge Skills Competencies & or Knowledge Patient /Client Focus: · Make patient/client focus of social work intervention within the assessment process and intervention process · Treat patient/client with dignity and respect. · Use systems theory and see patient/client as part of their own system as identified by them, lifespan development theory, crisis intervention, person-centered theory, grief and loss theory, understanding the impact of illness on patients and families, counselling skills etc. · Advocate for patient/clients to influence social policy and specific Hospital policies for the benefit of the service user. · Demonstrate competence to communicate effectively with patient/service user who may be experiencing stressful events. · Demonstrate flexibility in his/her clinical approach around the varying needs of individual patient’s presentation. Social Work Values: · Demonstrate a strong awareness of Social Work values. · Show flexibility and open mindedness in matters of values, opinion and judgement. · Recognise significance of power and authority in a range of settings. · Show awareness of social work role in addressing and challenging anti-discriminatory practice. · Display awareness and appreciation of the service user as expert through experience including promoting the involvement of the service user in care planning, decision-making and service development. · Demonstrate ability to utilise supervision effectively including attending to ethical issues. Planning and Organisation: · Demonstrate evidence of effective planning and organisational skills including caseload prioritisation, project management, evidence based practice and ability to apply knowledge to practice. · Demonstrate the ability to manage self in a busy working environment including the ability to prioritise caseloads. · Demonstrate initiative and innovation in identifying areas for service improvement. · Demonstrate flexibility and openness to change within an evolving service. · Demonstrate ability to organise and facilitate multidisciplinary/family meetings. · Demonstrate evidence of computer skills and a knowledge of hospital IT system. Professional Knowledge: · Is familiar with legislation and best practice guidelines relevant to social work practice issues and a clinical caseload. · Uses available theoretical evidence to support all work undertaken. · Ability to use different clinical approaches in responding to patient needs. · Display effective interpersonal and communication (verbal and written) skills · Demonstrate effective team skills. · Demonstrate commitment to continuing professional development. · Demonstrate an understanding of the emotional, physical and cognitive impact of a chronic or acute illness that may require the patient to be admitted into a Hospital setting. · Demonstrate an understanding of the adverse impact, due to illness or injury, on the psychosocial functioning of the patient. Competition Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”. Codes of practice are published by the CPSA and are available on https://www.hse.ie/eng/staff/jobs in the document posted with each vacancy entitled “Code of Practice, Information for Candidates” or on https://www.cpsa.ie/ . The reform programme outlined for the Health Services may impact on this role and as structures change the job specification may be reviewed. This job specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection for Persons Reporting Child Abuse Act 1998 As this post is one of those designated under the Protection for Persons Reporting Child Abuse Act 1998, appointment to this post appoints one as a designated officer in accordance with Section 2 of the Act. You will remain a designated officer for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment. Confidentiality In the course of your employment, you may have access to, or hear information concerning, the medical or personal affairs of patients and/or staff, or other health service business. Such records and information are strictly confidential and, unless acting on the instructions of an authorised officer, on no account must information concerning staff, patients or other health service business be divulged or discussed except in the performance of normal duty. In addition, records must never be left in such a manner that unauthorised persons can obtain access to them and must be left in safe custody when no longer required. Pre-Employment Health Assessment What to expect following the interview stage: Prior to commencing in this role a person will be required to complete a form declaring their health status which is reviewed by the hospital’s Occupational Health Service and if required undergo a medical assessment with this department. Any person employed must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Validation of Qualifications & Experience Any credit given to a candidate at interview, in respect of claims to qualifications, training and experience is provisional and is subject to verification. The recommendation of the interview board is liable to revision if the claimed qualification, training or experience is not proven. References Three written references, one of which must be your current line manager, will be sought. The employer also reserves the right to determine the merit, appropriateness and relevance of such references and referees. You will be contacted to give names and contact details of referees Garda Vetting Garda vetting is role dependent and may be carried out if the nature of the role constitutes “relevant work or activities relating to children” and “relevant work or activities relating to vulnerable persons” within the meaning of the National Vetting Bureau (Children and Vulnerable Persons) Act 2012. An employee will not take up employment until the Garda Vetting process has been completed and the hospital is satisfied that such an appointment does not pose a risk to clients, service users and employees. You will be contacted post interview to complete a form, provide ID and engagement in the online Garda Vetting process. Please note the following General Conditions · Employee must attend fire lectures and drills periodically and must observe fire orders. · All accidents with the department must be reported immediately in line with the Safety, Health and Welfare at Work Act, 1989, and all staff must comply with all safety regulations. · In line with the Public Health (Tobacco) Acts 2002 & 2004, smoking within buildings of the Health Service Executive is not permitted. The Health Service Executive is not responsible for the loss or theft of personal Terms and Conditions of Employment Title of Medical Social Worker Tenure The appointment is pensionable. Working hours to be confirmed at Job Offer stage/ Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointment) Act 2004. Remuneration The Salary scale for the post is: ( as off 01/03/2023) €45,773, €48,973, €50,620, €53,004, €55,409, €57,829, €60,244 €62,660, €65,079 ,€ 66,341 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The Annual Leave applying to the post is to be confirmed at Job Offer stage and as determined by the Organisation of Working Time Act 1997. Superannuation Membership of the HSE Employee Superannuation Scheme applies to this appointment. Existing Members who transferred to the HSE on 1st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those to which they were entitled at 31st December 2004. Appointees to posts in the Mental Health Services which formerly attracted fast accrual of service should note that the terms of Section 65 of the Mental Treatment Act 1945 do not apply to New Entrant Public Servants as defined by Section 12 of the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Protection of Persons Reporting Child Abuse Act 1998 As this post is one of those designated under the Protection of Persons Reporting Child Abuse Act 1998, appointment to this post appoints one as a designated officer in accordance with Section 2 of the Act. You will remain a designated officer for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: · Developing a SSSS for the department/service [1] , as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. · Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. · Consulting and communicating with staff and safety representatives on OSH matters. · Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. · Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures [2] . · Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. · Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS . . [1] A template SSSS and guidelines are available on the National Health and Safety Function, here: https://www.hse.ie/eng/staff/safetywellbeing/about%20us/ [2] See link on health and safety web-pages to latest Incident Management Policy
Shop Assistant
SPAR Newcastle, Newcastle Service Station, Newcastle, Co Dublin are recruiting both full time & part time Shop Assistants to join their fantastic team. Customer Care
Temporary Heavy Goods Vehicle Drivers
Temporary Heavy Goods Vehicle Drivers An Post is actively recruiting for temporary part-time and full-time Heavy Goods Vehicle (HGV) Drivers for Christmas seasonal positions nationwide. About the Role: The role will involve supporting the An Post HGV Network Fleet as the need arises. The position will require full compliance with standard operating procedures and achievement of work standards to ensure An Post’s Quality of Service Targets are met. CE Licence starting rate of pay is €17.85 per hour, plus additional payment for irregular hours. Candidate Specification: Candidates must have a full and clean CE driving licence and up to date CPC Accreditations. Relevant work experience or experience in a customer-focused environment is ideal but not essential. You should be hardworking, committed, with good organisational skills, flexible, efficient and effective in undertaking all assigned tasks. Candidates must be 18 years of age on or before the 28th of October 2023. How to Apply? If you are interested you should submit your application with HGV Driver in the subject line to: recruitment@anpost.ie by 5.00pm on the 28th of October 2023. Satisfactory evidence of being able to fulfil the requirements of this positions and meeting the criteria set out in this notice must be clearly demonstrated in the application and accompanying documents. The selection process will entail pre-employment clearances, including Garda Vetting. An Post is an equal opportunity employer, celebrating diversity and championing inclusivity. If you require any reasonable accommodations to assist you in participating in the employee selection process, please simply let us know. We heartily encourage all interested parties who meet the above criteria to apply! About An Post An Post has successfully restructured the company into two world-class businesses, An Post Mails & Parcels and An Post Retail, each with its own management team and long-term strategy. The Mails & Parcels Business is rapidly growing its e-commerce and mail marketing businesses, offsetting declining mail volumes, while still delivering the highest quality postal service to every home and business in Ireland. The business plays a fundamental role in Irish economic life as the backbone of e-commerce, making sure that communities across Ireland have the same access to goods as in major world cities. You can read more about our strategy, CSR, sustainability and equality initiatives at www.anpost.com
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Customer driven • Previous customer service experience is an advantage. Main duties: • Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience • Deal with all customer queries efficiently, professionally and consistent with store policy • Merchandise shelves, ensuring that all areas of the store are presented to the highest standard • Engage with new initiatives and embrace new ways of working.
Senior Medical Social Workers
Senior Medical Social Worker Adult Service Programmes (Brain Injury/ Spinal Cord System of Care) (Temporary/Part-Time/ Full-Time/Panel) Applications are invited for the above post from suitably qualified persons. We are looking for a dynamic, enthusiastic, self-motivated Senior Social Worker. The person appointed will be expected to provide a quality social work service to patients of the National Rehabilitation Hospital as well as their families and carers, working as part of an inter-disciplinary team. The candidate must, on the latest date for receiving completed application forms for the office, possess: Informal enquiries to Ms. Anne O’ Loughlin. Principal Social Worker via email at anne.o’loughlin@nrh.ie Applicants for the above posts should submit a letter of application and Curriculum Vitae to arrive not later than 18:00 Friday 6th October 2023. A Job description is available for the post on the NRH website www.nrh.ie/careers Shortlisting may be carried out on the basis of the information supplied in your CV. The criteria for Shortlisting are based on the requirements of the post as outlined above. Failure to include information regarding these requirements may result in you not being called forward for the next stage of the selection process. A panel may be formed for Full-Time or Part-Time Temporary Senior Medical Social Worker posts in the Adult Service Programmes following the recruitment process for this post. We are an Equal Opportunities Employer and support a smoke-free workplace policy.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Customer driven • Previous customer service experience is an advantage. Main duties: • Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience • Deal with all customer queries efficiently, professionally and consistent with store policy • Merchandise shelves, ensuring that all areas of the store are presented to the highest standard • Engage with new initiatives and embrace new ways of working.
Customer Assistant
About the role Tesco:Swords Holywell Contract: Part time (30.00 - 35.00) Shift Pattern: Flexible We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services. But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate about helping customers as we are. Our Every Little Helps approach doesn't just apply to our customers. It's at the very heart of everything we do at work – and it's what makes us different. We believe in treating each other with respect, and everyone having the opportunity to get on. That's what makes Tesco such a great place to work Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date. You will be responsible for *Entry requirements and rules of the scheme apply About us Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day”. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. Through initiatives like the Tesco Community Fund, our association with Children’s Health Foundation, our partnership with FoodCloud and our Stronger Starts programme, we have supported over 21,000 community groups, raised over €7.5 million for medical equipment, and provided almost 15 million meals nationwide, to those living in food insecurity. Tesco has operated in the Irish retail market since 1997, and with 163 stores nationwide, we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers - of which almost three-quarters are small and medium enterprises - which in turn supports almost 13,000 farming families around Ireland. Tesco is the single largest buyer of Irish food and drink in the world, buying €1.6 Billion a year; more than any other single country in the European Union, more than even the USA which you perceive as a massive buyer of Irish food. We work closely with suppliers across Ireland who are dedicated to making the best products for our customers and this is reflected in the numerous awards our products have won over the years including Blás Na hÉireann, World Steak Challenge and Great Taste Awards. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. We’ve taken steps to ensure our stores are places where everyone feels welcome to shop too, with colleagues all trained to support those with a visible or hidden disability through the Sunflower Lanyard programme. We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. We have embraced a blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
