Jobs in Dublin
Sort by: relevance | dateGroup Customer Experience Lead
Job Title: Group Customer Experience Lead Location: The Irish Times Building, Tara Street, Dublin (Hybrid Working) Contract: 2 Year Fixed Term Contract Reporting to: Group Customer Care Manager The Irish Times Group is establishing a new centralised Group Customer Care function to elevate the experience of our readers and subscribers across all brands, including The Irish Times, Irish Examiner, The Echo, MyHome.ie, RIP.ie and more. As part of this transformation, we are recruiting a Group Customer Experience Lead to drive proactive customer engagement and continuous improvement across the Group. About the Role This is a key leadership position responsible for driving in-life outbound customer engagement, such as onboarding, retention, win-back and service follow-up activity, while also owning the delivery of root cause analysis (RCA) to identify and address issues impacting customer satisfaction and loyalty. The successful candidate will lead a team of Customer Experience Specialists, ensuring consistency of service across our portfolio while adapting approach and messaging to each brand’s unique tone and values. This role is critical in strengthening customer loyalty, improving retention outcomes, and ensuring that customer insights are translated into meaningful operational and strategic improvements. Key Responsibilities: Team Leadership & Development Benefits: Health Insurance, Pension Contribution, Sick Leave Cover, Laptop, Mobile Phone, Irish Times Premium Digital Subscription, Income Protection Policy, Corporate Gym Membership, Free Digital GP and Life Assurance Policy. Closing date: 5.00pm - 27th November 2025 Please click the APPLY NOW button to upload your CV. Don't have a current CV? Click HERE to view the JobAlert.ie CV templates.
Training and Operations Specialist (Group Customer Care)
Job Title: Training and Operations Specialist (Group Customer Care) Location: The Irish Times Building, Tara Street, Dublin (Hybrid Working) Contract: 2 Year Fixed Term Contract Reporting to: Group Customer Care Manager As The Irish Times Group establishes a new centralised Group Customer Care function supporting The Irish Times, Irish Examiner, The Echo, MyHome.ie, RIP.ie and additional Group brands, we are recruiting a Training and Operations Specialist to support the delivery of a consistent, high-quality customer experience across all channels. About the Role This role is central to ensuring the smooth operation of the Group Contact Centre while improving customer satisfaction and overall experience. Working closely with the Group Customer Care Manager and the Group Head of Customer Experience, the Training and Operations Specialist will focus on high-impact areas including Quality Assurance, Training, Operations, and Continuous Improvement. The successful candidate will design and deliver engaging training programmes, develop quality frameworks, support day-to-day operations, and contribute to continuous improvement initiatives across the department. They will ensure new and existing staff have the tools, knowledge, and support required to excel. Key Responsibilities Quality Assurance & Training Benefits: Health Insurance, Pension Contribution, Sick Leave Cover, Laptop, Mobile Phone, Irish Times Premium Digital Subscription, Income Protection Policy, Corporate Gym Membership, Free Digital GP and Life Assurance Policy. Closing date: 5.00pm - 27th November 2025 Please click the APPLY NOW button to upload your CV. Don't have a current CV? Click HERE to view the JobAlert.ie CV templates.
Group Customer Care Team Lead
Job Title: Group Customer Care Team Lead Location: The Irish Times Building, Tara Street, Dublin (Hybrid Working) Contract: 2 Year Fixed Term Contract Reporting to: Group Customer Care Manager The Irish Times Group is establishing a centralised Group Customer Care department to enhance and unify the support experience across all brands, including The Irish Times, Irish Examiner, The Echo, MyHome.ie, RIP.ie and more. As part of this transformation, we are recruiting a Group Customer Care Team Lead to support the delivery of an exceptional, consistent, and empathetic customer care service across all channels. About the Role The Group Customer Care Team Lead will be responsible for managing and developing a team of Customer Care Agents who support customers across multiple touchpoints—phone, email, and chat. This role plays a crucial part in driving service quality, motivating team performance, and ensuring a positive and consistent customer experience across all Group brands. The successful candidate will bring strong people management skills, operational awareness, and a passion for customer advocacy. They will champion excellence in service standards while fostering a culture of collaboration, inclusivity, and continuous improvement. Key Responsibilities Team Leadership & Operations Benefits: Health Insurance, Pension Contribution, Sick Leave Cover, Laptop, Mobile Phone, Irish Times Premium Digital Subscription, Income Protection Policy, Corporate Gym Membership, Free Digital GP and Life Assurance Policy. Closing date: 5.00pm - 27th November 2025 Please click the APPLY NOW button to upload your CV. Don't have a current CV? Click HERE to view the JobAlert.ie CV templates.
Group Customer Care Executive
Job Title: Group Customer Care Executive Location: Hybrid / Dublin, Ireland Job type: Fixed Term / Full-Time Sector and subsector: Client Services | Customer Experience Salary: Competitive Salary Location: The Irish Times Building, Tara Street, Dublin (Hybrid Working) Reporting to: Group Customer Care Manager About Us The Irish Times has delivered trusted news, analysis, and commentary since 1859. As media technologies evolve, we continue to innovate in how we inform and engage our audiences. Today, the Irish Times Group includes The Irish Times, Irish Examiner, The Echo, a portfolio of regional titles, the Citywest print facility, and a range of digital brands including MyHome.ie, RecruitIreland.com, BreakingNews.ie, ScoreBeo and RIP.ie. As part of our continued investment in customer experience, we are establishing a new Group Customer Care function to support subscribers and customers across all brands within the Group. The Role We are seeking a Group Customer Care Executive to join our newly established centralised customer care team. This role will support both new and existing digital subscribers and home delivery customers across all Irish Times Group brands. The successful candidate will manage customer queries across multiple channels and take a proactive approach to delivering an excellent subscriber experience. They will be responsible for ensuring that every customer interaction reflects our Group values and service standards. This role is suited to someone who is passionate about customer care, resilient in a fast-paced environment, and committed to delivering exceptional service. Some weekend working will be required on a rotational basis. Key Responsibilities Benefits: Health Insurance, Pension Contribution, Sick Leave Cover, Laptop, Mobile Phone, Irish Times Premium Digital Subscription, Income Protection Policy, Corporate Gym Membership, Free Digital GP and Life Assurance Policy. Closing date: 5.00pm - 27th November 2025 Please click the APPLY NOW button to upload your CV. Don't have a current CV? Click HERE to view the JobAlert.ie CV templates.
Practice Nurse
Position: Practice Nurse Location: Edenpark Medical, Tonlegee Road Primary Care Centre, Raheny, Dublin, D05 K1H9 Full Time General Practice nurse required at Edenpark Medical, Raheny Dublin 5. This is a new Primary Care Centre which is easily accessible by public transport. The successful candidate will enjoy working in a multi doctor GP training practice with a Health Care Assistant and a fellow experienced Practice Nurse supporting them in their role. Previous experience in childhood vaccination and women’s health is an advantage. Salary can be discussed dependent on experience. Please click the APPLY NOW button to upload your CV. Don't have a current CV? Click HERE to view the JobAlert.ie CV templates.
Youthreach Resource Person - Art & Crafts (17.5 hpw)
Applications are invited from suitably qualified persons for the following position: Youthreach Resource Person 2025/2026 Art & Crafts (17.5 hours per week) City of Dublin FET College Harmonstown (Youthreach), Northeast Campus Ref: YRRACH25 Youthreach is an innovative programme launched jointly by the Departments of Education & Youth and Enterprise, Trade and Employment for unqualified early school leavers. The programme requires staff who are flexible, multi-disciplined and experienced. A high degree of motivation and commitment to the person-centred model of training is essential, as is a commitment to working with the target group. City of Dublin Education and Training Board (City of Dublin ETB) was established on 1st July 2013 under the Education and Training Boards Act, 2013. City of Dublin ETB has 3,000 employees and an annual budget of €580m. It is the state education and training authority for Dublin city and serves the area covered by Dublin City Council. This provision is delivered to over 48,000 learners (20,000 full-time and 28,000 part-time) and is supported by a range of services including a psychological service, a curriculum development unit, a buildings maintenance unit and Head Office staff in Ballsbridge. It also has statutory responsibility for supporting the provision, coordination, administration and assessment of youth work services in Dublin city and is the lead partner for Music Generation Dublin City. City of Dublin ETB is also responsible for the national awarding authority for student grants in Ireland, Student Universal Support Ireland (SUSI). Please note that a Panel may be formed from which vacancies in this subject area may be filled. Proposed Timeframe: Shortlisting will take place week commencing: 8 th December 2025 Interviewing to commence week beginning: 15 th December 2025 *All dates are subject to change and are for guidance only Location of Position: The position will be based initially in City of Dublin FET College Harmonstown (Youthreach), Northeast Campus, 142 Harmonstown Road, Artane, Dublin 5, D05 A594. Salary: For persons entering public service for the first time, starting pay will be at the minimum point of the Youthreach Resource salary scale, €37,404 (pro rata). This is not negotiable. An incremental salary scale applies thereafter. Previous public sector experience may be eligible for incremental credit, to be determined upon appointment. Annual Leave: 17.5 days per annum. Hours of Hours: 17.5 hours per week. Declaration: Applicants will be required to declare whether they have previously availed of a Public Service scheme of incentivised early retirement, including schemes not specifically mentioned above. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment. Referees: Candidates must supply details of two referees on their application form, please note that these referees should have knowledge of you and your work to whom professional reference can be made. One of which should be your current or most recent employer. Referees may be contacted directly pre or post interview directly by City of Dublin ETB at its convenience and without further notice to candidates. Notes: • Please note that it is the responsibility of the applicant to ensure that all applications are received on time. Any technical difficulties encountered by the sender when forwarding applications are not the responsibility of the City of Dublin ETB. Therefore candidates are strongly advised to submit applications well before the 12 noon deadline on the specified closing date. • Your application will be assessed on the information you submit. Please ensure all sections are completed fully and accurately, giving clear evidence of qualifications, skills and experience. Incomplete applications may not be considered. • All enquires regarding your application should be made to applications@cdetb.ie. You must use the post reference in the subject line of the email. • Providing incorrect information or deliberately concealing any relevant facts may result in disqualification from the selection process or, where discover is made after appointment, in summary dismissal. • Selection will be by the way of a competitive interview which will focus on the key skills and duties of the role and the competencies associated with roles at this level. • Any travel or other expenses incurred by candidates whilst undertaking or attending any elements of the selection process will not be refunded by City of Dublin ETB. • City of Dublin ETB reserves the right to change or withdraw the above post(s) without prior notification. Latest date for receipt of completed online applications for the above is: 12 noon Monday 8th December 2025 Late applications will not be accepted. Shortlisting may take place. Canvassing will disqualify. City of Dublin Education and Training Board is an equal opportunities employer. Please see Information Guide for further details.
REALT Co-ordinator (Fixed Term)
Applications are invited from suitably qualified persons for the following position: REALT Co-ordinator (Regional Education and Language Teams Co-ordinator) (Fixed Term Position until 31.12.2026) Ref: REALT25 City of Dublin Education and Training Board (City of Dublin ETB) was established on 1st July 2013 under the Education and Training Boards Act, 2013. City of Dublin ETB has 3,000 employees and an annual budget of €580m. It is the state education and training authority for Dublin city and serves the area covered by Dublin City Council. This provision is delivered to over 48,000 learners (20,000 full-time and 28,000 part-time) and is supported by a range of services including a psychological service, a curriculum development unit, a buildings maintenance unit and Head Office staff in Ballsbridge. It also has statutory responsibility for supporting the provision, coordination, administration and assessment of youth work services in Dublin city and is the lead partner for Music Generation Dublin City. City of Dublin ETB is also responsible for the national awarding authority for student grants in Ireland, Student Universal Support Ireland (SUSI). Proposed Timeframe: Shortlisting will take place week commencing: 8th December 2025 Interviewing will take place week beginning: 15th December 2025 *All dates are subject to change and are for guidance only Salary: For persons entering public service for the first time, starting pay will be at the minimum point of the Grade VII salary scale, €60,010. This is not negotiable. An incremental salary scale applies thereafter. Previous public sector experience may be eligible for incremental credit, to be determined upon appointment. Annual Leave: 29 working days per annum (pro rata). Hours of Work: 35 hours per week. Location of Position: The position will be based in City of Dublin FET College Parnell, Central Campus, 1 Parnell Square East, Dublin 1, D01 K194. Summary of Position: The primary role of the REALT Co-ordinator will be to provide education support structure and related services for Ukrainian, Non-Ukrainian children and their families and assist them in securing school places. The REALT Co-ordinator will support schools in the area to meet the needs of these children as they emerge, to advise and support he Department in developing new capacity where required, and to c-ordinate the provision of educations services to schools and families. The REALT Co-ordinator must comply with all of the requirements of the Department of Education & Youth as well as City of Dublin ETB. Declaration: Applicants will be required to declare whether they have previously availed of a public service scheme of incentivised early retirement, including schemes not specifically mentioned above. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment. Referees: Candidates must supply details of two referees on their application form, please note that these referees should have knowledge of you and your work to whom professional reference can be made. One of which should be your current or most recent employer. Referees may be contacted directly pre or post interview directly by City of Dublin ETB at its convenience and without further notice to candidates. Notes: • Please note that it is the responsibility of the applicant to ensure that all applications are received on time. Any technical difficulties encountered by the sender when forwarding applications are not the responsibility of City of Dublin ETB. Therefore, candidates are strongly advised to submit applications well before the 12 Noon deadline on the specified closing date. • Your application will be assessed on the information you submit. Please ensure all sections are completed fully and accurately, giving clear evidence of qualifications, skills and experience. Incomplete applications may not be considered. • All enquiries regarding your application should be made to applications@cdetb.ie. You must use the post reference in the subject line of the email. • Providing incorrect information or deliberately concealing any relevant facts may result in disqualification from the selection process or, where discovery is made after appointment, in summary dismissal. • Selection will be by the way of a competitive interview which will focus on the key skills and duties of the role and the competencies associated with roles at this level. • Any travel or other expenses incurred by candidates whilst undertaking or attending any elements of the selection process will not be refunded by City of Dublin ETB. • City of Dublin ETB reserves the right to change or withdraw the above post without prior notification. Completed online applications should be submitted no later than: 12 noon on Monday 8th December 2025 Late applications will not be accepted. Shortlisting may take place. Canvassing will disqualify. City of Dublin Education and Training Board is an equal opportunities employer. Please see information guide for further details.
Chef de Partie
Full time Chef de Partie Required. Employer and Employment Location: Tokyo Kitchen Takeaway, 40-42 Bow Street, Dublin 7. Work Includes: Preparing Chinese cuisine food items and meal components at your station. Manage oriental ingredients that should be frequently available on a daily basis. Cooking a specific portion of each plated Chinese meal. Assisting with marinating, cutting and precooking Asian cuisine foods. Following directions provided by the head chef. Stocktaking and ordering supplies for your station. Suggest new rules and procedures for optimizing the cooking process. Required: 3+ years previous relevant experience. Minimum Annual Salary: €35,360, Working Hours: 40 hours/week, hourly rate 17 euros AD PUBLISHED: FROM 14TH NOVEMBER 2025 TO 12TH DECEMBER 2025
Adult Literacy Organiser (Permanent)
Applications are invited from suitably qualified persons for the following position: Adult Literacy Organiser Initial Assignment: City of Dublin FET College Parnell, Central Campus Permanent Position Ref: ALOP25N City of Dublin Education and Training Board (City of Dublin ETB) was established on 1st July 2013 under the Education and Training Boards Act, 2013. City of Dublin ETB has 3,000 employees and an annual budget of €580m. It is the state education and training authority for Dublin city and serves the area covered by Dublin City Council. This provision is delivered to over 48,000 learners (20,000 full-time and 28,000 part-time) and is supported by a range of services including a psychological service, a curriculum development unit, a buildings maintenance unit and Head Office staff in Ballsbridge. It also has statutory responsibility for supporting the provision, coordination, administration and assessment of youth work services in Dublin city and is the lead partner for Music Generation Dublin City. City of Dublin ETB is also responsible for the national awarding authority for student grants in Ireland, Student Universal Support Ireland (SUSI). City of Dublin ETB Adult Education Services provide a range of part-time adult education options to learners in Adult Education Centres and in partnership with community providers across Dublin City. Accredited delivery is provided at NFQ levels 1-6 and a range of non-accredited programmes are available to meet the needs of learners. Further information is available at: https://adulteducationcityofdublinetb.ie Please note that a Panel may be formed from which other similar permanent, fixed term or specific purpose vacancies at Adult Literacy Organiser level may be filled throughout the organisation. Proposed Timeframe: Shortlisting will take place week commencing: 1 st December 2025 Interviews will commence week beginning: 8 th December 2025 *All dates are subject to change and are for guidance only Location of Position: The positions will be based initially in City of Dublin FET College Parnell, Central Campus, 1 Parnell Square East, Dublin 1, D01 K194. Salary: For persons entering public service for the first time, starting pay will be at the minimum point of the ALO salary scale, €48,411 p.a. This is not negotiable. An incremental salary scale applies thereafter. Previous public sector experience may be eligible for incremental credit, to be determined upon appointment. Annual Leave: 35 working days per annum. Hours of Work: 35 hours per week with evening or occasional weekend work involved. A time in lieu system will operate as necessary. Declaration: Applicants will be required to declare whether they have previously availed of a Public Service scheme of incentivised early retirement, including schemes not specifically mentioned above. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment. Referees: Candidates must supply details of two referees on their application form, please note that these referees should have knowledge of you and your work to whom professional reference can be made. One of which should be your current or most recent employer. Referees may be contacted pre or post interview directly by City of Dublin ETB at its convenience and without further notice to candidates. Notes: • Please note that it is the responsibility of the applicant to ensure that all applications are received on time. Any technical difficulties encountered by the sender when forwarding applications are not the responsibility of City of Dublin ETB. Therefore, candidates are strongly advised to submit applications well before the 12 Noon deadline on the specified closing date. • Your application will be assessed on the information you submit. Please ensure all sections are completed fully and accurately, giving clear evidence of qualifications, skills and experience. Incomplete applications may not be considered. • All enquiries regarding your application should be made to applications@cdetb.ie. You must use the post reference in the subject line of the email. • Providing incorrect information or deliberately concealing any relevant facts may result in disqualification from the selection process or, where discovery is made after appointment, in summary dismissal. • City of Dublin ETB may contact the named referees and / or employers for a reference should you be called to interview. • Selection will be by the way of a competitive interview which will focus on the key skills and duties of the role and the competencies associated with roles at this level. • Any travel or other expenses incurred by candidates whilst undertaking or attending any elements of the selection process will not be refunded by City of Dublin ETB. • City of Dublin ETB reserves the right to change or withdraw the above post without prior notification. Latest date for receipt of completed online applications for the above is: 12 noon on Wednesday 3rd December 2025 Late applications will not be accepted. Shortlisting may take place. Canvassing will disqualify. City of Dublin Education and Training Board is an equal opportunities employer. Please see Information Guide for further details.
Car Sales Executive & Content Creator
Location: On site / Dun Laoghaire-Rathdown, Co. Dublin, Ireland Job type: Permanent / Full-Time Sector and subsector: Sales | General Annual Salary Range: from € 30,000 to € 90,000 Car Sales Executive & Content Creator – Hertz Car Sales Dun Laoghaire Location: Dun Laoghaire, Co. Dublin Salary: €60,000–€70,000 OTE (Attractive Base + Uncapped Commission) Benefits: Company Car | Bonus Scheme | Career Progression | Training & More Job Type: Full-Time | Permanent Are you a confident, customer-driven sales professional with a passion for cars and closing deals? Join the team at Hertz Car Sales Dun Laoghaire – where no two days are the same! We’re currently seeking an experienced and motivated Car Sales Executive to join our dynamic sales team. Representing a wide range of leading automotive brands, you’ll help customers find the perfect vehicle to match their lifestyle while delivering a top-tier customer experience from first enquiry to final handshake. What You’ll Do: Ready to drive your sales career forward? Apply now with your CV and cover letter We’re hiring immediately – don’t miss your chance to join one of Ireland’s most trusted used car dealerships. Hertz Car Sales Dun Laoghaire – Driven by People. Powered by Passion.
