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Technology Office Programme Manager

The HSEDublin

Location of Post Technology & Transformation is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post. Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. Technology & Transformation Locations: ·        Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath ·        Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí ·        Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach ·        Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim ·        Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh ·        Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh ·        Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh ·        98 Henry Street, Limerick Sráid Anraí, Luimneach There is currently one permanent and whole-time vacancy available. A panel may be formed as a result of this campaign for the post of Technology Office Programme Manager, Technology & Transformation, from which current and future, permanent and specified purpose vacancies of full or part time duration may be filled. Key Working Relationships The post holder will work closely with internal and external stakeholders including colleagues within the HSE’s Regional Health Authorities, Section 38 and Section 39 services Purpose of the Post To ensure delivery of Technology Office change programmes on time, within budget, to a specified level of quality and to ensure that business benefits are delivered in conjunction with the services in which the programme is being implemented. This includes: ·        The coordinated management of very complex technical ICT programme(s) at pace with a high degree of risk and complexity to achieve critical organisational objectives. ·        Regularly handling face to face resource, timing, quality and reporting conversations with senior management and peers in order to deliver on the accountability and reporting aspects of the role. ·        Health Industry experience in developing and delivering infrastructure plans underpinning clinical digital initiatives. ·        Supporting other national and regional teams to stream delivery at pace in an efficient cost-effective manner. ·        Providing support for the effective technical oversight of complex, technical programme across technology office, internal and external partners. ·        Managing and reporting on projects with strong interdependencies with other agencies and organisations Principal Duties and Responsibilities   ·        To work with technology teams and digital programmes to develop a robust, strategic infrastructure plan to enable clinical digital initiatives, including but not limited to the delivery of Electronic Health Record ·        To ensure oversight and delivery of the strategic infrastructure plan, enabling the programme(s) underpinning digitisation of clinical services to be delivered at pace within budget and to a specified level of quality ·        To prepare regular, high quality, accurate programme reports in compliance with Technology & Transformation standards ·        To ensure that staff assigned to programmes and projects are provided with sufficient development opportunities during their work on projects ·        To manage project teams and work with other programme / project managers in resourcing projects and ensuring alignment with clinical digitisation goals ·        To manage delivery and service levels from outside suppliers and software companies as required ·        To develop strong business relationships with key service leads in the area for which the person has responsibility ·        To work with the other ICT units to ensure that ICT programmes are delivered in a cohesive and planned manner ·        To research and maintain current knowledge of national and international trends in the programme areas for which the person has responsibility – to become an expert in their field   General ·        Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. ·        To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service ·        To act as spokesperson for the Organisation as required ·        Demonstrate pro-active commitment to all communications with internal and external stakeholders   Risk Management, Quality, Health and Safety ·        Adequately identifies, assesses, manages and monitors risk within their area of responsibility. ·        Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. ·        Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.   Education and Training ·        Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. The above job specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: ·        Significant experience in strategic planning and/or delivery of complex technology infrastructure programmes underpinning digital initiatives ideally in the healthcare industry. ·        Experience of design, build or operations of key technology platforms which are foundational to the delivery of digital healthcare.

4 days agoFull-time

Administrative Officer

An Foras Riaracháin Institute of Public AdministrationDublin€42,809 - €66,969 per year

About the Role: Administrative Officer We are seeking a proactive and confident individual to join our team, which is responsible for designing and delivering leadership development programmes, initiatives and events for senior leaders across the public service. This role is pivotal in supporting our work by managing day-to-day administration of leadership programmes and significantly serving as a key point of contact for senior leaders who are participating in our programmes. The position involves proactively engaging with senior leaders to promote the IPA’s Senior Public Service leadership programmes, managing programme activities, and responding to email and phone enquiries. The successful candidate is expected to build positive working relationships with senior stakeholders, and to demonstrate professionalism, sound judgement, persistence, and a courteous approach at all times. Competitive salary (IPA Grade 4) Starting salary €42,809 per annum. Rising to €66,969 (14-point salary scale, the top 2 points are long service increments). Annual increase subject to satisfactory performance. Additional pay increases in line with national pay agreements. Prior public sector experience will be taken into consideration in determining starting salary. Holidays and Leave 27 days annual leave. Hybrid working – up to 2 days working from home subject to operational demands. The Institute currently has a flexible working hour attendance scheme in operation. Central location Based in Lansdowne Road, Dublin 4 beside DART station. Premises subject to relocation to central city-centre office in 2026 (estimate). Pension Career-Average Defined Benefit Pension Scheme. Retirement benefits are mainly based on a percentage of your pensionable earnings throughout your public service career (Single Pension Scheme for Public Servants). Prior public sector employees (pre-2013) will be entered on to the IPA superannuation scheme. Staff Development Support for professional development programmes, including support for IPA academic and training programmes. Benefits Permanent contract. Employee supports including Employee Assistance Programme, Tax-free travel pass, Bike-to-work scheme. Job Description Administrative Officer – Grade 4 Reports to: Programme Manager, Senior Public Service Senior Public Service (SPS) is responsible for delivering leadership development for senior leaders (principal officer and above) to empower them in meeting urgent and critical leadership challenges across the Public Service. The SPS programmes address critical skills, encourage innovation and adopt an integrated approach to cross-governmental issues such as infrastructure, housing and climate change. SPS also builds leadership capabilities to prepare for emerging areas impacting public services, including digital transformation, AI and sustainability. Main Responsibilities: Operations and Planning • Take responsibility for all operational activities for the delivery of programmes and any other programmes that may come within the remit of the role. Engage with clients, participants, trainers, speakers and associate staff to ensure a seamless experience for participants from enrolment stage to completion stage of the programmes. • Manage programme applications and registrations and related client/participant programme communications. • Co-ordinate programme delivery and related schedules across multiple streams of cohorts across multiple programmes, managing the logistics to meet the timelines of clients and participants within agreed frameworks. Act as the first point of contact for all communications and queries from clients, participants and trainers/associates. • Understand and manage all aspects regarding the pricing model, budgeting, invoicing, estimating costs, providing recommendations on programme fees, providing justification for fee increases and highlighting value for money. • Develop and maintain strong links with the client system, particularly in Local Government, Government Departments and Offices, or others ensuring clients are satisfied with our services, developing the IPA’s profile and revenue streams. Demonstrate an understanding of the clients’ needs and differences between various sectors in the content and delivery of programmes (contextual awareness). • Liaise with industry-recognised external accreditation bodies, building relationships to ensure good working relationships and aligning requirements of clients, awarding bodies, and the IPA in the design and delivery of programmes. • Take a pro-active approach and make decisions on issues or enquiries where judgement is required to resolve problems. Ensure colleagues are updated on new processes and procedures as appropriate. • Whilst this role currently does not have any direct reports, this may be subject to change. The remit of the role has the potential to include supervision of administration staff, along with motivating and encouraging staff to develop their skills and work collaboratively for the benefit of the Institute. • Carry out programme evaluation from client and participant perspectives, including feedback from trainers/associates. Review all evaluation material, identify themes and provide recommendations for continuous improvement of course content and delivery. • Forward plan all activities for the next 6-12 months working closely with the Head of unit to ensure a seamless experience for participants and timely communication to clients, anticipating future requirements for the various programmes. Systems • Maintain all records for the programme including participant details, courses delivered, modules completed, and certificates/accreditations awarded on CRM and the other relevant IPA systems within the Department. • Develop and maintain the Department’s virtual learning platform pages including user account management and dissemination of online programme material. • Support the Department’s invoicing and purchasing activities using the relevant systems and procedures. • Contribute to development of systems and processes to support service delivery both online and face-to-face. Identify opportunities for system or process continuous improvements and take action to implement these. • Ensure integrity of databases and spreadsheets, and that all information is managed accurately, efficiently and in line with data processing and systems requirements. • Run and analyse reports, using these to identify issues and opportunities for improvement, making recommendations for process improvements to senior colleagues. • Support the preparation and compilation of procurement and tendering documentation and reports. Projects and Events • Responsible for end-to-end planning to delivery of all aspects for programme delivery including: venue, hospitality, travel, pre-work, evaluation, IT systems and equipment and any other practical aspects of running programmes for large scale events (150-200 attendees). • Provide administrative and technical support for in-person and online programme events, information sessions and promotional activities, including creation of schedules/links and monitoring and troubleshooting of online events. • Act as the ambassador for the programmes, portraying a professional communication style both written and verbally with all clients, participants and stakeholders. • Identify venues/providers for programme delivery ensuring procurement directives are followed. Engage with potential providers for all logistics associated with the programmes, ensuring quality, reliability and value for money. • Oversee the collation of customer and client feedback on logistical matters, reviewing the content and making recommendations for enhancements and improvements. • Undertake projects at the direction of the manager. General • Deputise for colleagues as required and represent the manager or department at meetings and events. • Lead on effective communication and co-ordination across the unit. • Any other duties that arise from time to time as directed by the manager or nominee. About the ideal candidate Qualifications • Degree or equivalent relevant expertise gained through experience. • Diploma or professional qualification would be advantageous. Knowledge • An understanding of the IPA’s services and clients. • Familiarity with public sector structures, processes, and protocols. • A high degree of proficiency in IT skills, virtual/online delivery platforms and experience of using software packages. Experience • Minimum five years’ experience demonstrating a breadth of responsibilities gained across a range of roles. • Experience in programme scheduling, logistics and maintaining accurate participant records. • Experience in providing high-quality customer service in a public service, professional or corporate environment. • Experience in teamwork working on events/projects. • Experience in managing competing priorities and tasks within tight timeframes. • Experience engaging with and supporting senior-level managers or executives, preferably within the public service or a similar complex organisation. Skills • Demonstrated ability to communicate clearly and professionally, both verbally and in writing. • Confidence and ability to engage with senior stakeholders and build trusted relationships. • Strong report design, presentation and layout skills. • Strong analytical and problem-solving skills. • Strong customer focused ethos, with can-do attitude to meet customer needs. Personal attributes • Proven ability to work on own initiative and work in a dynamic, flexible team environment. • Demonstrate flexibility in adapting to changes. • Flexible approach to working hours as the demands of the post may require work outside normal office working hours from time to time. • Commitment to continuous improvement and self-development. Health • Each candidate shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. General Conditions This position will be filled on a permanent basis. While the position is Dublin based a considerable amount of our work is delivered in client organisations throughout Ireland and abroad on occasions. Members of the staff of the Institute may be required to attend meetings and other functions on occasions outside normal working hours. Our Values Character: Each candidate must demonstrate commitment to the IPA values: • Integrity • Client-Centred and Responsive • Openness and Accountability • Trust and Respect • Innovation and Learning • Research-Led • Practice-Led Our commitment to supporting our Staff The Institute is committed to embracing opportunities for blended working, to build a dynamic, agile and responsive organisation while sustaining strong standards of performance and high levels of productivity. A healthy work-life balance is important to us and we recognise this by offering a comprehensive range of work-life balance options and a wide variety of special leave options. We provide access to the Cycle to Work Scheme and the Tax Saver Scheme and we have a staff wellbeing and employee assistance programme. We are committed to providing ongoing learning and development opportunities so that you can develop to your full potential. Staff are actively encouraged to pursue further education opportunities. Our commitment to Diversity and Inclusion As an equal opportunity employer, we are committed to implementing equal opportunities in all our employment policies and procedures. The Institute of Public Administration values and welcomes diversity and is committed to creating a truly inclusive workplace. We aim to develop colleagues to enable them to make a full contribution to meeting the Institute’s objectives, and to fulfil their own potential on merit. We welcome and encourage job applications from candidates of all backgrounds. Principal Conditions of Service Remuneration The salary scale for this position ranges from €42,809 to €66,969 (14 point scale including 2 long service increments) per annum pro rata. Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different pay and conditions may apply if, immediately prior to appointment the appointee is already a serving Civil Servant or Public Servant. Subject to satisfactory performance, increments may be payable in line with current government policy. Tenure This role is offered on a permanent basis. A secondment arrangement may be considered on request from another Public Sector organisation. Location While the position is Dublin based, a considerable proportion of our work is delivered in client organisations throughout Ireland, and abroad on occasions. Members of the staff of the Institute may be required to attend meetings and other functions on occasions outside normal working hours. Hours of Attendance Hours of attendance will be as fixed from time to time but will not amount to less than 35 hours per week. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of their duties subject to the limits set down in the working time regulations. The Institute operates a formal Blended Working model based on service/business requirements. The Institute currently has a flexible working hour attendance scheme in operation. Annual Leave The Annual Leave allowance for this position is 27 days. This allowance is subject to the usual conditions regarding the granting of annual leave in the Institute, is based on a five-day week and is exclusive of the usual public holidays. Sick Leave The rate of pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the Civil & Public Service sick leave circulars. Safety & Welfare The holder of the post shall co-operate with the terms of the Institute’s Safety Statement. They shall familiarise themselves with the safety rules and procedures and adhere to same. Training It is a condition of employment that successful candidates will be required to participate in training programmes relevant to the skills necessary for the performance of the duties attaching to the post. Superannuation Contribution Membership of the Single Public Service Pension Scheme is compulsory for all employees except where there is membership of pre-existing public service superannuation scheme. Details will be provided to the appointee prior to appointment. For new entrants under the Single Public Service Pension Scheme, effective from 1st January 2013, superannuation contributions are as follows: 3.5% of net pensionable remuneration and 3% of pensionable remuneration. Pension and retirement lump sum will be based on career-average pensionable remuneration; pensions will be co-ordinated with the State Pension Contributory. Additional Superannuation Contribution This appointment is subject to the Additional Superannuation Contribution (ASC) in accordance with the Public Service Pay and Pensions Act 2017. Note: ASC deductions are in addition to any pension contributions (main scheme and spouses’ and children’s contributions) required under the rules of your pension scheme. Important Notice The above represents the principal conditions of service and is not intended to be the comprehensive list of all terms and conditions of employment which will be set out in the employment contract to be agreed with the successful candidate. Confidentiality All enquiries, applications and all aspects of the proceedings relating to recruitment and selection are treated as strictly confidential and are not disclosed to anyone outside those directly involved in the recruitment process. Freedom of Information Candidates can expect that all enquiries, applications and all aspects of the proceedings are treated as strictly confidential subject to the provisions of the Freedom of Information Act, 2014.

4 days agoFull-time

Seasonal Barista

Costa CoffeeDublin

Seasonal Baristas – Join Our Team This Christmas! Looking for a temporary role to brighten up your festive season? This isn’t just another job — it’s your chance to brew great coffee, meet amazing people, and gain real experience in a brand that loves growth, teamwork, and promoting from within. ✨ Why Join Us? • Be part of a fun, friendly, and supportive team . • Free handcrafted coffee on every shift (because you deserve it!). • Employee discounts across all our locations. • A workplace where every day feels different — energetic, busy, and full of festive cheer. �� What You’ll Do: Serve great coffee, make someone’s day, and help create the warm, welcoming atmosphere Costa is famous for. �� Make it Yours: Bring your energy, smile, and love for coffee — and let’s make this Christmas season one to remember! �� Location: Liffey Valley Retail Park. �� Apply today and join the team that inspires the world to love great coffee!

4 days ago

Seasonal Barista

Costa Coffee9, Dublin

Seasonal Baristas – Join Our Team This Christmas! Looking for a temporary role to brighten up your festive season? This isn’t just another job — it’s your chance to brew great coffee, meet amazing people, and gain real experience in a brand that loves growth, teamwork, and promoting from within. ✨ Why Join Us? • Be part of a fun, friendly, and supportive team . • Free handcrafted coffee on every shift (because you deserve it!). • Employee discounts across all our locations. • A workplace where every day feels different — energetic, busy, and full of festive cheer. �� What You’ll Do: Serve great coffee, make someone’s day, and help create the warm, welcoming atmosphere Costa is famous for. �� Make it Yours: Bring your energy, smile, and love for coffee — and let’s make this Christmas season one to remember! �� Apply today and join the team that inspires the world to love great coffee!

5 days ago

Customer Services Administrator

Vital HealthcareLeopardstown, Dublin

Summary: The successful candidate will be based in Leopardstown working as part of the Customer Service Team. The role will be responsible for maintaining customer service functions, all within a fast-moving, ever-changing, competitive environment. Principal Duties and Responsibilities:

5 days agoFull-time

Healthcare Assistants

Communicare HealthcareDublin€30,014.40 per year

Communicare Agency Ltd. is looking for empathetic, patient and dependable Healthcare Assistants to work in our newly established residential disability service in Dublin, Galway, Limerick, Mayo & Offaly. Communicare has a number of opportunities for permanent-full time Healthcare Assistants working a minimum of 39 hours per week. Guaranteed minimum hourly rate of €14.80 per hour and guaranteed minimum annual salary of €30,014.40 Our residential services are a 24-hour service and as such working hours will include days, nights and weekends. Additional premium hourly rates available for night work. The goal of our disability services team is to maximise the independence of our clients while supporting their physical, emotional and social needs. At Communicare we provide an excellent employee experience and we offer our employees the following:

5 days agoFull-time

HR Coordinator

The Merrion HotelDublin

The Merrion, one of Dublin’s finest luxury hotels is recruiting for a full time on site Human Resources Coordinator. Working as part of our HR team, and reporting to the Director of HR, this role guarantees you a busy and interesting job where you will learn to grow your HR skills. Duties include: · Assisting employees with general queries · Onboarding new employees – paperwork, access cards, name badges, coordinating with uniform department · Managing lockers · Updating the HRIS · Coordinating employee discount bookings · Coordinating the leaver process · Assisting Recruitment with job offers and reference checks · Coordinating internal awards – voting and results for employee of the month and other recognition initiatives · Managing employee files · Representing HR & Finance on the Direct Line Committee · Assisting the HR Team with various projects · Presenting at Induction Our belief is that the success of The Merrion Hotel depends on the commitment of each and every member of our Team. The hospitality & service we provide to our guests must be the very best at all times, and in recognition of this, you will enjoy our excellent benefits which include: This position is fulltime, 39 hours per week, Monday to Friday. The role requires you to work onsite as it necessitates engaging face to face with employees visiting HR for assistance so there is not an option to work from home.

5 days agoFull-timePermanent

Seasonal Barista

Costa Coffee11, Dublin

Seasonal Baristas – Join Our Team This Christmas! Looking for a temporary role to brighten up your festive season? This isn’t just another job — it’s your chance to brew great coffee, meet amazing people, and gain real experience in a brand that loves growth, teamwork, and promoting from within. ✨ Why Join Us? • Be part of a fun, friendly, and supportive team . • Free handcrafted coffee on every shift (because you deserve it!). • Employee discounts across all our locations. • A workplace where every day feels different — energetic, busy, and full of festive cheer. �� What You’ll Do: Serve great coffee, make someone’s day, and help create the warm, welcoming atmosphere Costa is famous for. �� Make it Yours: Bring your energy, smile, and love for coffee — and let’s make this Christmas season one to remember! �� Apply today and join the team that inspires the world to love great coffee!

5 days ago

Audit Manager, Group Internal

Permanent TSBDublin

Job Title: : Audit Manager, Group Internal Audit (Technology, Transformation & Operations) Vacancy ID : 098840 Vacancy Type : Permanent Post Date : 07-Nov-2025 Close Date : 21-Nov-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful.  The GIA function has three main Internal Audit (IA) teams across - Financial Risk and Corporate Functions, - Technology, Transformation and Operations; and,  - Customer and Products  each of which have a separate Head of Function reporting directly to the Group Head of Internal Audit. We are currently recruiting for an L3 Audit Manager on the `Technology, Transformation and Operations¿ team within GIA. The primary purpose of this role is to deliver an effective internal audit service to PTSB and contribute to the bank¿s Internal Audit Opinion.  This will be achieved by leading audit engagements and providing independent assurance over the Bank¿s key governance, risk management and control processes. The successful candidate will be responsible for delivering effective end to end audit engagements, including the completion of audit reports with high impact audit findings and interactions with all areas of the Bank including Senior Stakeholders. Responsibilities will also extend to the audit Follow-up Process (Issue Assurance) and the remediation of action plans from previous audit engagements, in addition to other ad-hoc initiatives in support of the Head of Internal Audit¿s strategic agenda.  Responsibilities: This is a permanent position in Dublin (Hybrid). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application.  We reserve the right to draw up a shortlist for interview.  The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.

5 days agoPermanent

Operations Administrator

Childrens Health IrelandDublin€35,609 - €54,914 per year

Specific T&Cs of Post 35 hrs - shift work required 28 days Annual Leave Remuneration is in accordance with the salary scale approved by the Department of Health: Current salary scale with effect from 1st August 2025: Grade Code 0558, starting at Point 1 €35,609 and rising annually in increments to €54,914 LSIS. Location of Post Children’s Health Ireland (CHI) comprises the three children’s hospitals:

5 days agoFull-time
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