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The Roles Reporting to an Assistant Principal of the relevant training area, the Civil Defence Trainer will have responsibility for the development and delivery of courses within the Civil Defence College. This training delivery will generally be on a Train the Trainer (TTT) basis i.e. delivering training to nominated volunteers from each Civil Defence Unit, who will then return to their units and train onwards to volunteers within their unit. Successful candidates will also liaise with third-party service providers on training related matters. Key Duties and Responsibilities The key duties and responsibilities of the roles may include some or all of the following: • Contributing to the development of the Training College Strategy. • Developing and instructing (both in person and remotely) in designated college courses. • Procurement of training courses and associated budgeting. • Building strong stakeholder relationships to ensure that training delivery is appropriate and effective, and that continuous improvement is embedded. • Preparing periodical reports & statistics on training delivery. • Representing the College and the Civil Defence as required, including the delivery of presentations to various Stakeholder Groups. • Maximising the use of technology and varied delivery methods, to advance the quality and efficiency of service provision. • Supporting robust and effective governance, risk management and quality assurance processes in all training delivery. • Liaising with the Training Administration Team to ensure that all new courses and certifications are configured on the Volunteer & Equipment Management System. • Engaging and participating in continuing professional development (CPD) and undertaking any other course of instruction or training, including academic education, deemed necessary and relevant to the duties of the post. • The Medical & Governance Trainer role will involve working with The Civil Defence Education and Training Faculty comprised of Civil Defence PHECC Education Award Holders. Please note: The above is a general guide to the key duties and responsibilities of the role and is not an exhaustive description. Other duties and responsibilities appropriate to the role may also be assigned. Office Location and Vacancies Successful candidates will be based in either Civil Defence College, Benamore, Roscrea, Co. Tipperary, or Phoenix Training Centre based at Ratra House in Phoenix Park, Dublin. The specific office location assigned will be agreed by the relevant Assistant Principal in consultation with the successful candidates. There is currently one vacancy for each Trainer post and candidates may apply for one or both of these vacancies on the application form. Candidates who are successful in this competition will be placed on a corresponding panel in order of merit for their selected role(s). These panels will be used to fill current and any future vacancies that may arise. It is not expected that appointments will be made from this panel after February 2028. Working Environment The successful candidates will be expected to work fulltime ‘on site’ for the first three months. Access to Remote (blended) Working may be considered at that point having regard to the nature of the work environment and subject to the business needs of the organisation. Dependent on operational requirements, this role may result in the successful candidates working ‘out of hours’ from time to time. Please note that Civil Defence Trainers will be required to deliver some training remotely via a video conferencing platform. There will be a requirement for regular travel within Ireland to deliver training, and attend meetings, etc in regional locations. In addition, successful candidates may be required to travel to the UK or Europe to attend meetings/conferences, workshops, etc. Any such requirement is very infrequent. Travel and subsistence will be paid in accordance with Civil Service regulations. Civil Defence Trainers will have access to a vehicle (manual transmission) for official duties. Please note that a current full driving licence (Category B), valid in Ireland (without restrictions) is an essential requirement for these roles. Personal Training and Development The Department has a range of learning and development supports, including a defence sector specific micro-credential course provided in conjunction with Maynooth University, and leadership development. The successful candidate(s) will also be able to avail of unique opportunities, specific to this role to enhance their professional competencies and skills. Civil Defence Trainers are given the opportunity to review their development needs through the Department’s Performance Management and Development System (PMDS). Benefits As well as a rewarding and challenging career, some of the benefits of working with Civil Defence College include: • Competitive salary with yearly increments for satisfactory performance. • Public Sector pension. • 29 days of annual leave per year rising to 30 days after 5 years’ service. • Access to well-being programmes to support a healthy work-life balance. Subject to business needs and a satisfactory probationary period: o Extensive learning and development opportunities, including access to an Educational Support Scheme supporting further third level studies. o Access to the Shorter Working Year Scheme. o Facility to apply for career breaks (subject to relevant service requirements). • Opportunity to avail of the ‘Cycle to Work’ scheme, and the tax saver public transport pass. • Opportunity to join the Public Service Credit Union. • Regular opportunities for promotion through internal, inter-departmental and open competitions. Salary Range: From €60,029 to €76,546 Essential Candidates must on or before, 9th July 2026: Role 1- Civil Defence Trainer - Medical & Governance (a) Be a current PHECC Education Award Holder* or a Practitioner who is currently registered, without sanction, with the PHECC. Role 2- Civil Defence Trainer – General (b) Hold a qualification in an area relevant to the role such as a Diploma in Small Craft Surveying, Irish Sailing Association Advanced Powerboat Certificate, Personal Survival Techniques training, etc. Candidates for both roles must also have: A qualification in Training or Education (minimum level 6 NFQ or equivalent). (PHECC Education Award Holders satisfy this requirement). Minimum 2 years recent relevant experience delivering training, including designing/developing training material/programmes. Experience using training software (e.g. Moodle, Articulate, Microsoft Office). Knowledge of corporate governance and internal control principles. Planning and organisation skills, flexibility, adaptability, ability to work in changing environments. Strong attention to detail and ability to manage multiple priorities and deadlines. Excellent interpersonal skills and ability to build stakeholder relationships. Strong oral and written communication skills, including presentation skills. High commitment, motivation, ability to work independently and in teams. Strong judgement, problem solving and decision-making skills. Ability to collate, analyse and present information from multiple sources. Ability to share information, knowledge and expertise. Strong IT skills including Microsoft Office. Commitment to Continuing Professional Development. Full valid Category B driving licence (manual and automatic). Desirable • Role 1: Experience with Pre-Hospital Emergency Care Quality Review & Governance Validation Framework audits. • Role 2: Experience in Marine Search, Rescue and Recovery; small craft surveying. • Experience adapting delivery for learners with numeracy/literacy challenges. • Understanding of public sector environment and government strategy. • Experience in procurement of training programmes/services. Please note: Qualifications/eligibility may not be confirmed until the final stage of the process. Candidates who do not meet requirements by the specified date will not be considered. The onus is on the candidate to ensure eligibility. publicjobs reserves the right to deem an applicant ineligible at any stage. Candidates may be required to provide documentary evidence of qualifications, including transcripts.
Seasonal Research Fisheries Assistants
Inland Fisheries Ireland (IFI) have fantastic opportunities available for Seasonal Research Fisheries Assistants which would be well suited to those who have an interest in protecting, managing and conserving Ireland's inland fisheries and sea angling resources. Inland Fisheries Ireland carries out applied fisheries research to assess the conservation status of Ireland's fish species, to monitor fisheries stocks in inland and coastal waters and to explore environmental issues that have an impact on fish and their habitats.The role of the Seasonal Fisheries Assistant mainly involves assisting the Senior Research Officers and their teams in the collection, ordering and analysis of relevant biological and physical data in the aquatic environment. Seasonal Fisheries Assistants are also involved in assisting with data entry and preliminary analysis of biological and physical data such as preparing charts, graphs, and figures for further analysis. You can find out more about our Research work here. There will be an element of travelling across Ireland for parts of the contract and conducting field work in all weather conditions. Field work will be influenced by weather; consequently, the position will require flexibility regarding working hours, particularly during the summer months. Transport will be provided for field duties. Candidates should be comfortable working outside in all weather conditions and on/near bodies of water. The positions will be based in IFI’s Head Office in Citywest, Dublin and travelling on a daily/weekly basis (Monday to Friday) at times during the field season may be a requirement ABOUT US Inland Fisheries Ireland are the environmental agency responsible for protecting, managing and conserving Ireland's inland fisheries and sea angling resources. More information can be found by visiting our website . VISION, MISSION & VALUES Vision To place the inland fisheries resource in the best sustainable position possible for the benefit of future generations. Mission To protect, manage and conserve Ireland’s inland fisheries and sea angling resources and to maximise their sustainability and natural biodiversity. Values REMUNERATION The salary scale for the position is at the level of Fisheries Assistant as applies in Inland Fisheries Ireland. New entrants to the public sector are required to commence employment on Point 1 (€33,127.07). Candidates should note that salary will not be subject to negotiation and the rate of remuneration may be adjusted from time to time in line with Government pay policy. New entrants to the public sector will start on Point 1 subject to Haddington Road Agreement and subsequent Government Agreements. TENURE This role is being offered on a specified purpose contract basis, the duration of this contract will be till the 1st of December 2026
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €460+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.40• €19.25 (Unsocial Hours) • €23.10 (Overtime/Sundays) • €30.80 (Bank Holiday) Year 2 • Basic Rate €16.20 • €20.25 (Unsocial Hours) • €24.30 (Overtime/Sundays) • €32.40 (Bank Holiday) Year 3 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Year 4 • Basic Rate €17.90 • €22.38 (Unsocial Hours) • €26.85 (Overtime/Sundays) • €35.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Security Personnel
Main purpose of the role: Purpose of this role is to provide support to Store Management and colleagues in all aspects of the Security function. The ideal candidate will have/be:
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
SAS Data Engineer
SAS Data Engineer, Dublin Apply now » Date: 22 Jun 2026 Location: Dublin, IE, IE Company: Allied Irish Bank At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First , takes initiative and Owns the Outcome , and is always looking for ways to Eliminate Complexity . You’ll treat colleagues and customers with fairness and Show Respect , and you’ll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact. Location/Office Policy: Central Park, Dublin 18 – 3 days per week in office Please click here for further information about AIB’s PACT – Our Commitment to You. Key Capabilities Collaborates Eliminates Complexity Drives Progress Database Management System Data Analysis If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Sarah Lyons, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline : Monday 13th July 2026 Job Segment: Database, Recruiting, Software Engineer, Data Analyst, Data Management, Technology, Human Resources, Data, Engineering Apply now »
Fraud MI & Insights Analyst
Fraud MI & Insights Analyst Apply now » Date: 23 Jun 2026 Location: Dublin, IE, IE Company: Allied Irish Bank At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First , takes initiative and Owns the Outcome , and is always looking for ways to Eliminate Complexity . You’ll treat colleagues and customers with fairness and Show Respect , and you’ll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact. Role: Fraud MI & Insights Analyst Location/Office Policy: Central Park, Dublin 18 - onsite 3 days a week If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Sarah Lyons, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline : Tuesday 14th July 2026 Job Segment: Data Analyst, Recruiting, Law, Bank, Banking, Data, Human Resources, Legal, Finance Apply now »
Senior Fraud MI & Insight Analyst
Senior Fraud MI & Insight Analyst Apply now » Date: 23 Jun 2026 Location: Dublin, IE, IE Company: Allied Irish Bank At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First , takes initiative and Owns the Outcome , and is always looking for ways to Eliminate Complexity . You’ll treat colleagues and customers with fairness and Show Respect , and you’ll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact. Role: Senior Fraud MI & Insight Analyst, Dublin Location/Office Policy: Central Park, Dublin 18 - onsite 3 days a week If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Sarah Lyons , at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline : Tuesday 14th July 2026 Job Segment: Data Modeler, Recruiting, Data Analyst, Compliance, Engineer, Data, Human Resources, Legal, Engineering Apply now »
Facilitator
Facilitator - Community Support Service Dun Laoghaire, Co. Dublin 39 hours per week Job reference: FAC_CSS_2306 Essential criteria for the position of Facilitator: Full Job Specification available on request Autism A Chara does not require assistance from Recruitment Agencies, any CVs submitted by Recruitment Agencies will be deleted and not considered.
Healthcare Assistant
Permanent Altra Cunta Curam Slainte/Health Care Assistant Job Specification & Terms and Conditions Job Title, Grade Code Altra cúnta cúram sláinte /Health Care Assistant (HCA) (Grade Code: 6075) Remuneration The salary scale for the post is: as of 1st June 2026 €36,651 €38,130 €39,687 €40,101 €41,118 €41,998 €43,264 €44,577€45,939 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. PLEASE COMPLETE AND UPLOAD THE APPLICATION FORM ATTACHED TO THE JOB ADVERT AS CVs WILL NOT BE ACCEPTED FOR THIS POSITION Campaign Reference SCH/046/2026 Closing Date Friday 10th July 2026 @ 17:00hrs Proposed Interview Date (s) TBC Candidates will normally be given at least one weeks' notice of interview. The timescale may be reduced in exceptional circumstances. Taking up Appointment A start date will be indicated at job offer stage. Location of Post HSE Dublin and South East -, St Columcille’s Hospital, Loughlinstown, Co Dublin, D18 V9K1 FSS Bhaile Átha Cliath agus an Oirdheiscirt - Ospidéal Cholm Cille, Baile Uí Lachnáin, Co. Bhaile Átha Cliath, D18 V9K1 There are currently 1 Permanent whole-time vacancy available in St Columcilles Hospital. A panel may be formed as a result of this campaign for Health Care Assistants which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries We welcome enquiries about the role. Martina Byrne, Assistant Director of Nursing St Columcille’s Hospital, Loughlinstown, Co Dublin Phone 01 2115088 Email: martina.byrne5@hse.ie Details of Service HSE Dublin and South East Region provides health and social care services in Carlow, Kilkenny, South East Dublin, South Tipperary, Waterford, Wexford and East Wicklow. Community Healthcare Services are the broad range of services in a non-acute hospital setting, delivered as close as possible to people’s homes at the right time, in the right place, by the right team. There are 70 Primary Care Centres in the Region and specialist teams working in Mental Health, Health and Wellbeing, Social Care and Disability Services. Services are provided in various settings including the service user’s own home, day hospitals, community nursing units, hostels, specialist day care centres, training centres, respite care, and residential services. The region is served by 11 hospitals and the services delivered include inpatient scheduled care, unscheduled/emergency care, maternity services, outpatient and diagnostic services. St. Columcille’s Hospital is committed to providing a quality, patient focused service in a way that meets all patient needs in an equitable, efficient and safe manner. We acknowledge the contribution of each member of staff and aim to encourage and support them in their on-going professional development. The hospital has a total of 116 inpatient beds, along with specialized units, including: 4 beds dedicated to the Centre of Obesity Management programme, A 8-bed Day Surgical Unit, A 9-bed Medical Assessment Unit, and A 6-bed Local Injuries Unit. Services provided are: • MAU/LIU • Radiology • General Medicine including Gastroenterology, Gerontology, Respiratory Medicine, Endocrinology and Cardiology • General Surgery • Out-Patient Services • Weight Management Services • Pain Management Services The Hospital also provides Nutrition and Dietetics, Physiotherapy, Occupational Therapy, Speech & Language Therapy, Cardiac Diagnostic and Rehabilitation Services. The Theatre Departments consists of 2 operating theatres. Reporting Relationship When working in the Nursing area, the post holder will report to the Clinical Nurse Manager 2 or designated officer. The post holder will be Accountable to the Assistant Director of Nursing and the Director of Nursing. The role of the HCA is to support the delivery of patient care under the supervision and direction of qualified nursing staff. Key Working Relationships The Healthcare Assistant’s responsibilities will be associated with direct patient care and will work as a member of the multidisciplinary team on the ward. The nursing staff will direct and guide the Healthcare Assistant on particular areas of patient care to prioritise. Purpose of the Post To assist with the delivery of patient care under the supervision and direction of Nursing or other Professional Staff. “Healthcare assistants provide assistance, support and direct personal care to patients and residents in a variety of healthcare settings such as hospitals, clinics, nursing homes, aged care facilities, as well as community and domestic settings. They generally work in support, or under delegation, direction and supervision, of health professionals. They support multi-disciplinary teams in the delivery of high-quality care.” - International Standard Classification of Occupations (ISCO). Principal Duties and Responsibilities Duties appropriate to the Health Care Assistant, may vary depending on the care setting. The Health Care Assistant role involves: · The duties outlined hereunder · Any other duties that may be necessary in the context of specific ward situations. Core Responsibilities The Health Care Assistant will: · Carry out baseline clinical observations under delegation of the Nurse in charge; recording of blood pressure, taking of pulse, taking of temperature and urinalysis. Required training module must be completed. · Assist under the direction of the Registered Nurse in the provision of quality service by promoting and adopting the Health Service Executive’s philosophy of care, working in line with national and locally devised policies and regulations. · Demonstrate motivation and appreciate the importance of providing a quality service for patients and the public. · Respect patients/resident, their families and colleagues as individuals showing dignity, courtesy and professionalism at all times. · Act as an advocate for patients. · Actively promote the participation of patients in their own care, and encourage as much independence as possible. · Maintain the confidentiality of all information made available to him / her during the course of his / her work. · Demonstrate good interpersonal skills and be able to work as part of a team. · Promote a culture that values diversity and respect in the workplace. Quality and Safety The Health Care Assistant will: · Support the implementation and evaluation of quality standards and improvement initiatives · Work within own role, adhering to current legislation, policies, procedures protocols and guidelines · Undertake assigned duties under the direction of a Registered Nurse in such a way as to ensure that care is of a high standard · Report all complaints in accordance with service policy · Ensure all actions support the enhancement of a person-centred service and a person-centred culture within the team · Co-operate with quality reviews /service evaluations and assists with the implementation of any necessary corrective action. Health & Safety including Maintaining a Safe Environment : The Health Care Assistant will: · In accordance with Health and Safety at Work policy, observe all rules relating to Health and Safety and Conduct at Work and to use any equipment provided in a safe and responsible manner. · Understand and adhere to all relevant HSE policies, guidelines, and procedures, comply with health and safety, infection control and risk management procedures, comply with statutory obligations. · Report any accidents, near misses, incident or potential incident to the person in charge which may compromise the health and safety of patients / clients / residents, staff or visitors and take appropriate action including completion of near miss / incident forms. · Attend training courses as required. Only undertake any duty related to patient / client / resident care for which he / she is trained. · Maintain a strict code of personal and general hygiene in the workplace as per work schedules and existing policies and procedures. o Present to work wearing the agreed attire, footwear, and identification, having regard to the highest standard of attire and personal hygiene. This includes not having possession of personal mobile phones while delivering patient care. · Conduct his / herself in a manner that ensures safe patient / client care. Participates in maintaining a safe environment for patients, visitors and staff by ensuring vigilance in identifying potential hazards and by taking the necessary steps to remove such hazards. These steps will include: o Report broken or unsafe items that need repair and take them out of circulation as required o Move, or assist in moving, equipment and/or furniture as necessary. o Attending to the hygiene (disinfecting and cleaning) of equipment such as I.V. stands, infusion pumps, hoists, beds, patient chairs, commodes or other ward equipment. o Be responsible for the appropriate storage and infection prevention of patient/resident equipment on the ward. o Assist in keeping all ward areas clean and tidy. o Assist in the disposal of clinical waste according to hospital policy. o Washing and making up beds and bed side chairs and table top when necessary. o Prepare ward and bed areas for the reception of new patients. o Returning trays and equipment to proper storage areas. o Attend to spillages when necessary as quickly as possible to prevent accidents. o Cleaning Tasks relate only to the cleaning of equipment that is attached to the patient directly, to ensure that the environment is safely maintained and spillages should be made safe[1] o Be aware of fire risks, and minimise same where possible. Be aware of fire exits, keep free from obstructions, attend mandatory fire training and participate in fire drills. Maintain bed fire sheets on all beds as appropriate, and document monthly. o Escort/transport patients within or outside the hospital when necessary. o Provide support for patients who require enhanced care. o Assist patients/residents with mobility and reduce the risk for patients/residents who are disorientated when moving around the ward. o Assist visitors on the ward to prevent them falling or injuring themselves. o Assist with the safekeeping of patient’s personal property (collaborate with nursing staff in dealing with money, valuables and medication) and document as per hospital policy. Education & Training The Health Care Assistant will: · Attend induction and mandatory in-service education. · As directed, participate in the induction of new staff. · Participate in team based development, education, training and learning. · Participate in appraisal and the development of a personal development plan in conjunction with his / her line manager. Communication and Teamwork: Effective communication is a core skill required by Health Care Assistants. These skills will be used to provide a caring service to the public in a courteous and effective manner. The Health Care Assistant will: · Operate in accordance with the values of the HSE. These values include integrity and openness, respect and support, caring and loyalty to the organisation (Dignity at work Policy). · Deal courteously with patients, their family, with visitors, other healthcare workers and with anyone whom they come in to contact in the course of their duties. · Demonstrate a range of listening skills appropriate to the context of patient, visitor and ward situations. Be perceptive in interpreting non-verbal communication. Communicate effectively with patients taking into account their differing levels of ability to understand and their condition. · Use a range of communication methods to exchange information with nursing staff. Direct all enquiries about a patient’s condition to a member of the nursing staff. This includes both telephone and verbal inquiries. Report to nursing staff any requests from patients or relatives and any complaints of pain and distress expressed by the patients. Complete records accurately. · Report to nursing staff any changes in the patient’s physical and emotional condition or behaviour using ISBAR or similar communication framework/communication tool as per local policy. Required training in the communication framework/communication tool must be completed. · Communicate effectively with all grades of staff and disciplines contributing to effective team working. Respect culture and diversity within the team. Strive to foster good working relationships within the team including handling conflict. Work effectively and co-operatively with colleagues in all disciplines. Develop and maintain good interpersonal relationships. · Participate in and contribute to the team including handovers/meetings /care planning, as appropriate on service related issues. Contribute to the development of a multidisciplinary assessment and care plan, and assist in its implementation and evaluation in consultation with the Nurse/, patient and family as appropriate. · Participate in maintaining a physical environment that communicates peace, comfort and caring to patients and their families. The HCA has important obligations in relation to maintaining confidentiality. This applies to information accessed through interactions with patients and their relatives or through interactions with other staff. However, there is also an obligation to report to the nurse/, or other relevant authority any information that may indicate the potential of harm occurring to any person. Breathing: Report any signs of distress or change in patients breathing pattern to the Nurse immediately. The Health Care Assistant will assist the Nurse in positioning the patient to assist breathing. The Health Care Assistant will: · Recognise signs of distressed breathing in patients and report these to the Nurse. · Assist with positioning the patient to make breathing easier and more effective. · Locate and bring oxygen-supplying equipment to the bedside as directed by the Nurse. · Help patients conserve their oxygen supply and reduce their demands for oxygen by positioning personal items such as drinks, tissues and reading material within easy reach of the patient. · Maintain the ward area in a well ventilated condition, and in the condition perceived by the patient as being most comfortable. · Maintain a calming and relaxing atmosphere for the patient/resident. Eating and Drinking The Health Care Assistant has a significant contribution to make in helping patients meet their needs for food and drink. In the context of patient care and under the direction of the Nurse/, The Health Care Assistant will: · Where necessary assist the patient in choosing from the menu and completing the menu card · Prepare the eating environment by removing any clutter prior to meals and making it as aesthetically pleasant as possible. (for example removing commodes, urinals and sputum containers) · Assist patients at mealtimes and ensure patients individual needs are met e.g. toilet assistance before and after meals if required and to wash their hands as appropriate · Assist with feeding or help to patients/residents to eat as directed by the Nurse/. · Assist patients with cutting or arranging their food so it can be easily eaten. · Observe the amount of food and liquids consumed by patients who need special monitoring in this area and document appropriately. · Liaise with the patient and the Nurse/ to source alternative diet if offered meals are not eaten. · Make patients comfortable after their meals (for example repositioning them or offering opportunities to clean their teeth or dentures) · Encourage patients to drink plenty of fluids and making this possible by offering refreshing drink frequently. · Ensure all information is given to the Nurse/ in a timely manner. · In the absence of catering staff, assist with preparation and serving of meals, nutritional drinks and light snacks in limited circumstances i.e. out of hours or in emergency situations[2] Elimination: The Health Care Assistant will assist with patient/resident elimination needs as appropriate. The Health Care Assistant will: · Supervise patients in the toilet and bathrooms when this is necessary and appropriate · Assist patients on bedpans or commodes or assist the Nurse/ in doing this · Attend to patients post elimination hygiene needs and promote good hand washing. · Assist the patient/resident with incontinence wear as required. · Measure and record volume of urine eliminated as directed by nursing staff. · Record bowel function as directed by nursing staff · Empty urinals recording volumes as directed · Empty urine drainage bags and other drainage bags as required and measure volumes and record value as appropriate · Dispose of used sputum containers · Taking care of patients clothing which may become soiled · The Health Care Assistant will strictly adhere to the universal precautions identified in the infection control policy so as to prevent spread of infection when dealing with human waste products. Personal Cleansing and Dressing: The Health Care Assistant contributes to patient comfort and maintenance of personal dignity by assisting them, when necessary with personal and intimate care and dressing activities. These may include; · Bed bathing patients or assisting patients to shower where necessary. · Helping with or performing oral care · Shaving patients when necessary · Caring for patients hair and nails as needed · Helping patients to dress and groom. · Carry out assigned and delegated responsibilities involving direct care and all activities of daily living under the supervision of the nurse/ manager i.e. to assist patients maintain standards of personal hygiene, dietary intake, physical, mental health and any other personal needs. Controlling Body Temperature: The HealthCare Assistant will assist in maintaining patient comfort and body temperature within normal ranges in the following ways; · By offering extra blankets or removing them as requested by the patient or by the Nurse · Taking and recording resident/client’s temperature, as directed by the nurse and report accordingly. Required training must be completed · All changes in the patient’s temperature and subsequent interventions must be immediately reported to the Nurse/ to alert the possibility of deterioration in the patient’s medical condition Mobilising: The Health Care Assistant will help patients to maintain or regain their independence by assisting them to mobilise in the following ways; · Assist patients with walking when it is appropriate · Position patients comfortably and in a manner that enables mobility either in bed or on a chair · Assist with repositioning the patient in bed and documenting same. · Assist patients with aids that enhance opportunities for mobility in consultation with the nursing staff · Participate in moving or handling patients as directed and according to hospital policy · Report all falls, or other untoward events, experienced by patients to the nursing staff. End of Life Care: Addressing issues relating to death and dying constitutes an important part of the Health Care Assistant role. This may include; · Establishing a quiet, comfortable and dignified environment for the dying person and family members to share · Listening with respect and with empathy to relatives who may wish to chat · Providing comforting and refreshing drinks or snacks to relatives who may be spending long periods both day and night with their dying family member. · Providing comfort measures for the person as directed by the nursing staff. These may include frequent small sips of fluid, sponging off a warm forehead or adjusting pillows or bedclothes and assisting the team in the repositioning the patient. · Assisting with the preparation of the body for its removal to the mortuary · Organisation of the deceased person’s belongings for their return to the family. Collaboration in Other care /care area Activities The efficiency and effectiveness with which a care provider can meet the needs of its clients depends on how well all the staff work together as a team. The Health Care Assistant is a key member of the care team, and may be requested to undertake some activities that are indirectly related to patient care. They may include: · Checking care /care area stocks and listing those that need reordering · Restocking as required · Maintaining orderly storage of supplies The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience 1. Professional Qualifications, Experience, etc. (a) Candidates must have at the closing date for receipt of applications: (i) The relevant health skills QQI (formerly FETAC) level 5 qualification. OR (ii) An equivalent relevant health care qualification or a comparable healthcare qualification as outlined in the Quality and Qualifications Ireland (QQI) NARIC Ireland framework. OR (iii) Be currently employed as a Health Care Assistant or a comparable role. AND (b) Candidates must have the personal competence and capacity to properly discharge the duties of the role. 2. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements With regard to Criterion (i), the listing below has been identified as what is considered relevant health skills QQI (formerly FETAC) Level 5* qualifications · QQI Level 5 Healthcare Support · QQI Level 5 Nursing Studies · QQI Level 5 Community Care Remove this · QQI Level 5 Health Service Skills · QQI Level 5 Community Health Services 4. *(A full QQI/FETAC 5 Major award requires a minimum of 120 credits/8 Modules - Please note a Component Certificate will not suffice.) Other requirements specific to the post The healthcare assistant must have satisfactory experience in a role providing direct patient care in an acute hospital setting for at least 1 year. Must be available for 12-hour shifts day and night, to include weekends and Bank Holidays. Additional eligibility requirements: Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Demonstrates the following Professional Knowledge · Demonstrates evidence of experience working in a Health or Caring Service · Demonstrates awareness of person centred approach · Demonstrates awareness of role of the Nurse/ · Demonstrates knowledge of Health & Safety regulations · Demonstrates knowledge of Health Services and role of Health Care Assistant Planning & Organising · Demonstrates evidence of effective planning and organising skills · Demonstrates flexible approach to work · Demonstrates ability to work on own initiative · Demonstrates good organisational ability with practical competence Teamwork · Demonstrates ability to work as a member of team and make positive contributions to that team · Demonstrates an understanding of one’s own role and the roles of others within the team · Demonstrates respect for other team members · Demonstrates a willingness to participate in change initiatives · Understands the need to be flexible and actively adapt within ones’ own role. Patient/Customer Focus · Demonstrates ability to work in a patient/customer focused environment · Demonstrates evidence of ability to empathise with and treat patients, babies, relatives and colleagues with dignity and respect. · Demonstrates an understanding of the diversity and cultural and ethnic needs of the service users. Communication & Interpersonal Skills Demonstrates effective communication skills both written and verbal Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process. Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long-term health condition. Read more about the HSE’s commitment to Diversity, Equality and Inclusion Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles to be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards to be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. Read the CPSA Code of Practice . The reform programme outlined for the health services may impact on this role, and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Health Care Assistant Terms and Conditions of Employment Tenure The current vacancy available is Permanent and whole time The post is pensionable. A panel may be created from which Permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 39 hours per week. Your normal weekly working hours are 39 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent.. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. Visit HSE Children First for further information, guidance and resources. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service[3], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[4]. • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] This was agreed upon at the HCA Programme Oversight Group meeting (April 2023), based on the following 3 considerations; i. Compassionate Care ii. As appropriate to care model & settings. iii. Assist/shared responsibility of all staff involved in patient care.” [2]This was agreed at the HCA Programme Oversight Group meeting(Jan 2023), based on the following 3 considerations i. Compassionate Care ii. As appropriate to care model & settings. iii. Assist/shared responsibility of all staff involved in patient care [3]A template SSSS and guidelines are available on writing your site or service safety statement . 2 Structures and processes for effective incident management and review of incidents.
