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Job Description The Job Description is that of Assistant Staff Officer (Grade IV). The appointee may be assigned to a range of duties and roles and will be responsible for providing such services of an executive, supervisory and advisory nature as requested. This role is an integrated role that should provide integrated support across HR operations and disability inclusion by managing key personnel processes while serving as the central point of contact for Mental Health, Disability and Well-being matters. This role ensures compliance with HR best practices, promotes an inclusive work and learning environment, and supports the IADT’s legal and ethical obligations under employment and disability legislation. Further details on the initial Role and Responsibilities, to include the generic Job Description are set out below (Appendix 1). Reporting to the Human Resource Officer or nominee key areas of delegated responsibility include but are not limited to: 1. Disability and Mental Health Liaison 1. Act as a confidential point of contact within the HR Office for employees disclosing a disability or mental health condition. 2. Coordinate reasonable accommodations and access to supports, ensuring compliance with relevant legislation (e.g., Equality Acts, Disability Acts, and Sick leave Provisions). 3. Organise Occupational Health appointments for staff and support them with information on Employee Assistance Programme (EAP) and other supports that they may require. 4. Notify line managers, and provide admin support in the engagement of external specialists to support staff with physical, sensory, learning, or mental health disabilities. 5. Work together with other stakeholders to Advocate for inclusive practices and accessibility across physical spaces, systems, and communications. 2. Staff Wellbeing & Mental Health Promotion 1. Champion mental health and wellbeing across the IADT through supporting the STLDO in the administration of education, awareness campaigns, and resources (e.g., Mental Health Week, webinars, workshops). 2. Monitor and promote uptake of wellbeing services such as the EAP, wellness events, and psychological support resources. 3. Assist in developing and reviewing wellbeing policies and interventions, including stress management, return-to-work support, and mental health leave. 4. Liaise with staff networks or committees (e.g., Equality, Diversity & Inclusion groups) on wellbeing-related initiatives. 3. Personnel Records & HR Compliance 1. Maintain and secure all personnel records (online/offline) in compliance with data protection laws and organizational policy. 2. Manage records in systems such as CoreHR, e-Recruit, and personal files; oversee archiving and destruction of records per retention schedules. 3. Process documentation including employment verifications, social protection forms, and mortgage references. 4. Recruitment, Onboarding & Induction 1. Support inclusive recruitment by ensuring job descriptions, adverts, and selection processes are accessible and bias-aware. 2. Coordinate recruitment administration, issue offer letters, and prepare contracts in accordance with employment law. 3. Support onboarding with emphasis on inclusive practices, disability supports, and staff wellbeing. 4. Organize progressive induction programmes including health, safety, and wellbeing briefings. 5. Absence Management & Return to Work 1. Administer sick leave procedures, track absences, and process medical certificates. 2. Liaise with line managers, Occupational Health, and staff to coordinate return-to-work plans, including phased returns and accommodations for mental health recovery. 3. Manage claims and correspondence with the Department of Social Protection. 6. HR Systems, Reports & Communications 1. Update HR systems (e.g., CoreHR, HR Interact) with accurate and timely staff information. 2. Produce management reports on workforce data, absence trends, and wellbeing metrics. 3. Develop and disseminate accessible HR communications on policies, procedures, and supports. Person Specification The successful candidate will be able to demonstrate that they have necessary skills, experience and capacity to work with staff and clients of the Institute to ensure the timely delivery of quality services under general supervision only. The appointee will have the following key competencies: 1. Empathy and Emotional Intelligence 2. Integrity and Discretion 3. Inclusive Communication 4. Policy Awareness and Compliance 5. Initiative and Problem Solving 6. Collaboration and Influence 7. Data Handling and Reporting Accuracy Essential Academic Qualifications, Professional Experience and Specific Personal Qualities: Applicants for this position must have: 1. Have the requisite knowledge, skills and competencies to carry out the role. 2. Be capable and competent of fulfilling the role to a high standard. 3. Obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise. Health: Each candidate shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. *Individuals applying on the basis of an approved equivalent qualification must submit a detailed case supported by full documentation justifying their contention that their qualifications are or have been adjudged to be the equivalent of the standards set out above. Where English is not the first language of the applicant, they must possess fluency in written and spoken English. All programmes and work are conducted through English. Where formal certification of fluency has already been acquired, this must be referred to in your application. Where certification has not been obtained then the applicant should address this competency when completing their personal statement. Desirable: 1. Qualification in Human Resources, Occupational Health, Psychology, Equality Studies, or related field. 2. Experience in HR operations and/or wellbeing, mental health, or disability support. 3. Knowledge of employment, equality, disability, and data protection legislation. 4. Strong interpersonal skills with the ability to handle sensitive and confidential matters. 5. Proficient in HR systems and Microsoft Office tools. 6. Experience in public sector, higher education, healthcare, or complex organisations. 7. Mental health first aid certification or training. 8. Understanding of Universal Design and accessible workplace practices. 9. Experience with EAP or wellbeing programme coordination. Principle Conditions of Service The below information represents the principal conditions of service and is not intended to be a comprehensive list of terms and conditions of employment which will be set out in the employment contract to be agreed with the successful candidate A full statement of Terms & Conditions of employment will be given to the successful applicant in accordance with Terms of Employment (info) Acts 1994 & 2001. Tenure and nature of the appointment: Subject to the completion of the probationary period, the appointment will be made on a 2 year, fixed term, full-time basis. This will be part funded by the mental health and wellbeing framework funding. Remuneration: The remuneration of this post will be as authorised by the Minister for Further and Higher Education, Research, Innovation and Science and may be adjusted from time to time in line with Government Pay Policy. Appointments to this post, save in very exceptional circumstances, will be made at point 1 of the salary scale. The current salary scale (1/03/2025) is: €38,217 - €54,367 per annum. There are 10 points on the scale, including 2 long service increments. Important Note re. Salary: Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Subject to satisfactory performance, increments may be payable in line with current Government policy. Different terms and conditions may apply if, immediately before appointment, you are a currently serving public servant in a comparable role. A contributory pension scheme applies. The precise contractual arrangements to apply to an appointee will be outlined in any letter of offer, which may issue because of this competition. Annual Leave Leave will be in accordance with the collective agreements approved by the Minister for Further and Higher Education, Research, Innovation and Science from time to time. Hours of Work 35 hours per week with flexibility required from time to time. Travel You may be required to travel from time to time both in Ireland and abroad. IADT Recruitment & Selection Process How to apply 1. To apply, Candidates must complete the online registration form, where there are online questions that require consideration and the candidate’s response. Candidates must then upload TWO documents in MS Word or PDF format containing their cover letter and CV. Please note that omission of any or part of the requested application documentation in the correct format, as set out below, will render the application incomplete. Incomplete applications will not be considered for the next stage of the selection process. 2. Cover Letter CV Not exceeding 1 A4 page. Letter should detail relevant key competencies and explain how you meet the requirements of the role being advertised. 3. Up to date CV not exceeding 3 A4 pages (See Appendix 1 for Guidance Note and sample CV layout. Applicants are requested to provide details in their CV of their current salary and public service grade (if applicable) along with the following information: The competition details will also be hosted on the PAS website and the IADT website. Only applications submitted online and on time through IADT’s recruitment portal will be accepted into the competition. Note: Where an application received does not comprise all three documents (a), (b) and (c) above, the application will be deemed incomplete and will not be processed.
Security
Pay: €17.00 per hour Overview Key Role Responsibilities: -Protecting the customers, staff and property of the company by maintaining a safe and secure environment. -Observing for signs of disorder & disturbances. -Acting lawfully in direct defence of life or property. -Acting as a host, being approachable and friendly, anticipating customer needs. -Consistently deliver and maintain the highest standards of service and customer care in the restaurant. -Carry out role in line with training, the law, company guidelines and management direction. -Following all workplace safety, security and food hygiene procedures. -Following the uniform guidelines as prescribed by management and taking pride in your personal appearance. -Taking responsibility for your own training and ongoing PSA licensing requirements. -Keep the McDonald’s Values alive in the restaurant and at the heart of everything you do. -Being reliable and punctual -Following on site security requirements including internal and external travel paths. -Dealing with emergency situations & supporting emergency services as required. -Completing onsite paperwork. -Reporting and completing accurate statements/reports in relation to any security events or unusual occurrences. Key Requirements: -Must have relevant documentation that permits work in Ireland. -Must have a valid Irish PSA Licence. -Must have a minimum of three months security experience in the retail sector. -Must have excellent communication skills, including fluent English (both verbal and written). -Must be available for work in a 24/7 shift environment, where flexibility is required (shifts may include early morning starts, night duties, bank holidays) -Must be flexible, depending on business needs, you may be required to work in different sites. Benefits: -Competitive pay -Cost of PSA license renewal will be covered by the company -Free meal per shift (as per store meal policy) -Uniform provided -Full Holiday pay -Employee discount -Paid performance reviews CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Experience Leader
Overview McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.... CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Maintenance/Cleaning
Overview McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.... CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Communications Manager
A little bit about us McDonalds has run its business in the UK since 1974 and celebrates its 50th anniversary this year. The business currently operates over 1,450 restaurants across the UK and Ireland, serving almost four million customers each day. McDonalds is one of the UKs largest private sector employers, employing over 177,000 people. McDonalds UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over 40 million in developing people, giving every one of its employees the opportunity to take part in structured training. McDonalds buys ingredients from over 23,000 British and Irish farmers and spends over 1.1billion annually on its food and packaging requirements. McDonalds is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland. McDonalds is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonalds more exciting than ever! We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners. We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. Company Vision and Culture Our Global vision is to build a better McDonalds and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonalds is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together The Opportunity A key role within the McDonalds UK and Ireland Impact (Corporate Affairs) department, we are recruiting for a Communications Manager for Ireland and Northern Ireland to join the team, ideally based in Dublin. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Crew Member
Overview McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.... CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Head Office Contact Centre Agent
Short Description WE DO NOT DO ANY COLD CALLING. We have a highly engaged team with a passion for patient care and building relationships, both with each other, and with our patients. We are looking for someone to come on board who wants to be part of a motivated, driven team of 12, who are making a difference in our patients lives, every day. Responsibilities The central responsibilities of this role are; * Manage all inbound and outbound calls and ensure weekly, quarterly and annual targets are met, Clinic Diaries are full, and all patients feel engaged with their hearing healthcare, and feel that their hearing healthcare needs are being met. Our expectation is for our Contact Centre Agents to complete 160+ calls per day. * Diary Management – ensure all online Diary Management system notes and call statuses are correct, accurate and up-to-date. * Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience to all inbound and outbound calls that we, as the modern hearing care experts, have been providing for almost 40 years. The OTE for this position is circa 40-50K. This role is based in our Contact Centre team in our Head Office in the Citywest Business Campus. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think this sounds like the role and Hidden Hearing sounds like the team you would like to join, please reach out, we would love to hear from you. Work Experience & Skills Required:
Process Improvement Specialist
AmTrust is a global insurance provider offering risk-management solutions and business underwriting tailored to the unique needs of each client. AmTrust International underwrites over $2.5bn of gross written premiums and employs more than 1500 people in 14 countries. We are now looking for an Process Improvement Specialist to be part of a brand new team based in either our London, Nottingham or Dublin office. This business facing role will be to manage and support business applications, ensuring data integrity and optimizing processes across the organization, including continuous process improvement, System Releases, Data integrity and working closely with the data analytics team to create dashboard and reports. Essential functions of this role will include but are not limited to: The right candidate will have experience working in a business facing role able to manage stakeholders as both pear level and above and have experience as a Business Analyst, Systems analyst or similar, possess excellent SQL and/or PowerBI skills, experience of workflow tools & documenting and designing processes, strong organisational skills, as well as being detail oreientated, be an effective communicator and consider yourself someone who thrives working autonomously. Experience working within the Insurance sector is key and experience leading a team previously would be beneficial but not a necessity. For more information and to show your interest, submit your CV and we will be in touch.
Process Improvement Specialist
We’re AmTrust International Underwriters, an insurance business based out of our modern offices in the Temple Bar area of Dublin. As part of a Global group, we work creatively to develop bespoke insurance solutions for leading financial institutions, retailers and manufacturers both Internationally and Globally. The Dublin office has approximately 75 employees, across various functions. We are a diverse and close knit team and work together to deliver excellence in everything we do. We are extremely proud to have been awarded an Investors in Diversity Silver Award in 2025. Our results were far beyond the Industry and International standards, with over 95% of our colleagues participating in the survey, with a confidence level of 95% as an inclusive place to work. We are now looking for a Process Improvement Specialist to be part of a brand new team based in either our London, Nottingham or Dublin office. This business facing role will be to manage and support business applications, ensuring data integrity and optimizing processes across the organization, including continuous process improvement, System Releases, Data integrity and working closely with the data analytics team to create dashboard and reports. Essential functions of this role will include but are not limited to: For more information and to show your interest, submit your CV and we will be in touch.
Goods Inwards Attendant
Main purpose of the role: Ensure that the goods received to the store are effectively managed at the point of receipt. Maintain the stock room, manage returns and ensure HACCP and Health & Safety standards are adhered to. The ideal candidate will have/be: HACCP knowledge is desirable Excellent communication skills Ability to prioritise duties Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Previous stock management experience is desirable. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Check and record goods inwards against delivery docket received Keep back stores area secure by controlling the movement of suppliers in goods receiving area Submit all invoice/delivery documentation to the relevant person on a daily basis Adhere to stocktaking procedures Maintain correct storage and documentation of returns Manage the breakdown, storage and return of combis Deal with all transactions with customers and suppliers in a professional manner Adhere to waste disposal procedures at all times Follow store security procedures.