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Sort by: relevance | dateProfessional Social Worker
About Fingal County Council Fingal is a highly attractive place to live, work, visit and do business. It comprises a geographical area of 450 sq.km stretching from Balbriggan in the north, to Blanchardstown in the west and to Howth in the east. The area is defined by the diversity of its landscape and settlement patterns with rural, urban and suburban locations all rolled into one county. There is 88kms of coastline, three large protected estuaries and salt marsh habitats and 13 major beaches. Fingal County Council is one of the county’s major local employers and currently employs approximately 1,600 staff. The Council is mandated to deliver a diverse range of functions and services which can be broadly described under the headings of the provision of physical and social infrastructure, housing, economic and tourism development, community development, recreation and amenity services and the management of the planning and environmental regulatory framework. The role of the County Council as provided for in law is to represent, lead and serve the communities of Fingal. 1. The Role The Professional Social Worker provides a range of supports to employees, which focus on their well-being, while also helping employees to engage with innovative preventative measures to avoid injury and illness and to help enhance their daily lives. They offer support, advise management on welfare policies, handle confidential issues, and bridge communication between staff and employers. The Professional Social Worker reports to the Administrative Officer, People Services, or such designated person(s) as may be assigned from time to time. 2. Duties The duties of the Professional Social Worker include, but are not limited to the following: · Act as the first point of contact for staff experiencing personal or work-related difficulties and provide confidential support to help resolve issues. · Assess employee needs and connect them with internal or external support services. · Support employees returning from long-term sick leave or difficult life events. · Promote awareness of the Council’s Staff Welfare service and actively communicate its benefits to staff. · Work with the Wellbeing Team to plan, promote and roll out wellbeing and resilience programmes across the organisation. · Provide an active outreach to staff members on long-term sick leave, where appropriate. · Advise management on strategies to improve absence management and related performance indicators. · Direct staff to appropriate external support services when required. · Liaise with external agencies and the Council’s Medical Advisors regarding the provision of information and supports on health promotion. · Collaborate with the Learning and Development team in relation to the development and roll-out of health, wellness and welfare training programmes. · Develop and maintain an annual work plan. · Ensure information on staff welfare policies and procedures is dispersed to all staff in a timely manner. · To take an interest in, and actively encourage general welfare, social and recreational activities amongst the Council’s staff. · Meet new staff members to provide information on available welfare facilities and supports. · Contribute to the development and roll out of health awareness initiatives and programmes. · Maintain up-to-date knowledge of the various state, semi-state, medical, voluntary and other agencies whose services may benefit staff. · To advise, as required, on the formulation of staff policies and to assist in the development and implementation of such policies. · Maintain appropriate records in line with confidentiality requirements. · Report to the Senior Executive Officer, People Services or their nominee and liaise with Heads of Departments and relevant external agencies as necessary in the carrying out of their duties. · Other duties and responsibilities as may be assigned from time to time. These tasks which are indicative rather than exhaustive are carried out under general supervision. 3. Qualifications and Requirements of the Post CHARACTER Each candidate must be of good character. HEALTH Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. EDUCATION, TRAINING, EXPERIENCE, ETC. Candidates must on the latest date of receipt of completed application forms have: (a) hold a professional qualification in Social Work prescribed under the Health and Social Care Professionals Act 2005 (as amended): or (b) have a Letter of Validation issued by CORU/National Social Work Qualifications Board; (c) be eligible for registration with CORU; (d) possess a high standard of administrative and management experience; and (e) have a satisfactory knowledge of public service organization. The ideal candidate shall: · Have strong communication, confidentiality, and interpersonal skills. · Have a proven track record in the promotion of staff welfare. · Provide satisfactory evidence of their ability to relate well to people and to guide them towards the resolution of their difficulties with sensitivity and sound judgement. · Will have good knowledge and awareness of Health and Safety Legislation and Regulations, the implications for the organization and the employee, and their application in the workplace. · Be in possession of a current unendorsed full driving licence (Category A1, A and/or B) as they may be required to drive in the course of their duties Candidates may be shortlisted based on the desirables listed above. 4. The Selection Process: Fingal County Council reserves the right to shortlist applications, if required. This is not to suggest that any candidate may be unsuitable or incapable of undertaking the duties of the post advertised, but rather that there may be candidates who have demonstrated that they are better qualified and/or have more relevant experience. The number of persons to be invited, in these circumstances, to interview shall be determined by the local authority from time to time, having regard to the likely number of vacancies to be filled. Step 1: Initial Screening In the first instance, all applications received by the latest date/time for receipt of completed applications are screened for eligibility in accordance with the qualifications for the post as set out in this booklet and declared by the Minister for the Department of Housing, Local Government and Heritage under Section 160 of the Local Government Act 2001. Step 2: Shortlisting Each candidate’s application may be assessed against pre-determined criteria based on the requirements of the position as outlined in this booklet. It is the sole responsibility of the applicant to provide a detailed and accurate account of their qualifications and/or experience in their application form and to outline the relevance of their experience in the examples provided. Step 3: Interview Candidates who are successful in the shortlisting process will be invited to attend for interview(s). Fingal County Council will endeavor to give sufficient notice of the interview to shortlisted candidates. Thereafter, it is the responsibility of the candidate to make themselves available on the date/time selected. Candidates who do not attend for interview will be deemed to have withdrawn their application from the competition. Expenses incurred by candidates in attending for interview, will be at the candidates own expense. An independent interview board will be established by the Senior Executive Officer, People Services, or other designated officer, to assess the candidates shortlisted for interview. The interview board will generally comprise of a Chairperson and two other members, who will have expert knowledge in the relevant field. The objective of the interview board is to identify candidates who best meet the objective criteria and competencies required for the position and to place them in order of merit. Candidates who are successful in the interview will be qualified in order of merit for appointment to the post of Professional Social Worker and placed on a panel. It should be noted that placement on a panel may not necessarily lead to a job offer. The selection process is not concluded until such time as references have been sought and clearance checks, i.e. Garda vetting, occupational health, verification of education qualifications, etc, have been carried out to the satisfaction of the Council 5. Benefits At Fingal County Council, we value our employees and want to support them to develop their careers. We offer flexible working arrangements, competitive salaries and pension benefits, a positive work environment, training and development opportunities, a defined career path in a supportive and inclusive culture and the opportunity to make a difference, along with the following benefits: 6. Particulars of Employment The employment is whole time, permanent and pensionable. Persons who become pensionable employees of a local authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). Persons who become pensionable employees of a local authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable employees of a local authority will be required in respect of the local Government (Spouses and Children’s Contributory Pension) Scheme to contribute to the local authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the Scheme. PROBATION (a) there shall be a period after such employment takes effect during which such persons shall hold such employment on probation, (b) such period shall be one year but the Chief Executive may at their discretion extend such period, (c) such persons shall cease to hold employment at the end of the period of probation unless during such period the Chief Executive has certified that the service of such persons is satisfactory. SALARY €55,209, €57,809, €60,432, €63,076, €65,707, €68,342, €70,979 (LSI 1), €72,357 (LSI 2) per annum. Persons who are not serving local authority employees will be based on the minimum of the scale. Holders of the post shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their post or in respect of any services which they are required by or under any enactment to perform. HEALTH For the purpose of satisfying the requirement as to health it will be necessary for successful candidates, before they are employed, to undergo a medical examination by a qualified medical practitioner to be nominated by the Local Authority. RETIREMENT AGE The retirement age is 70 years. Recruitment The local authority shall require a person to whom employment is offered to take up such employment within a period of not more than 6 weeks and if they fail to take up the employment within such period or such longer period as the local authority in its absolute discretion may determine, the local authority shall not employ the person.
Complaints, Case Management and High Profile Escalations Coordinator
We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: Customer Operations develop, deliver, and support excellent customer experience and service to both domestic and non-domestic customers within a regulated industry. Customer Operations is responsible for managing the customer relationship with the Customer Contact Centre, ensuring timely and accurate customer billing services and effectively implementing the Uisce Eireann customer strategy. The Customer Service team will be accountable for managing and providing efficient and optimal customer service via a range of channels. This includes development and management of differentiated customer channels through which customers can engage with Uisce Éireann, providing contact and complaints management services to Domestic, Mixed Use, Small to Medium Enterprise (SME) customers and to Industrial and Commercial (I&C) customers. Reporting to the Complaints, Case Management and High Profile Escalations Lead, the Complaints, Case Management and High Profile Escalations Coordinator will support the management of aspects of customer service for UÉ including customer case management, complaints management and customer administration. Main Duties and Responsibilities: • Support the implementation of KPIs to ensure quality and consistent performance of the Customer service team (e.g., PAF metrics) • Support the team track performance levels regarding all Escalations, Complaints, FOI and HP Complaints for non-domestic and domestic customers • Support the management of the end-to-end customer complaints capability within Uisce Éireann, including the processes around complaint classification and escalation • Work to continuously improve customer journeys, thus realising better Customer Experience resulting in improved Customer Satisfaction scores • Support the management of the Customer Experience team to monitor and analyse customer satisfaction through available escalation/complaint tools and survey results, identify operational improvement opportunities, create business case recommendations and implement approved changes proactively and regularly • Work with other functions to raise quality standards across the process and improve the quality and turnaround times of customer issues. • Handle escalated customer enquiries and complaints, ensuring timely and satisfactory resolutions • Participate in rollout of new/refined processes and training material • Support the delivery of CRU and other regulatory requirements in relation to complaints, escalations and FOI. • Support the management contact quality programme and conduct regular voice of the customer sessions with front line advisors • Participate in the customer service industry network to understand emerging initiatives, benchmark performance where applicable and position Uisce Éireann as a customer service reference point within the Irish utility group • Support the on call rota if required. General Duties and Responsibilities • Collaboration with key internal stakeholders across the UÉ business • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards. • Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives. • Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation. • Other duties as required. Knowledge, Skills and Experience: • Relevant third level qualification and or accreditation is desirable and or relevant experience • Min 1 year relevant Experience in a similar role in the water, utilities or similar industries is desirable • Experience working with AI tools and technologies is desirable. • Proactive, with ability to work on own initiative and with others to ensure success in the performance of a team • Proven effective time management skills with the ability to prioritise and remain focused • Proven ability to create and develop good working relationships to facilitate the accomplishment of work goals, coupled with the ability to gain commitment from others • Excellent verbal and written communication skills with the ability to convey messages in a clear and concise manner • Strong Computer skills with a proficient working knowledge of MS Word, Excel, PowerPoint and Outlook • Ability to set up ongoing processes and procedures to collect and review information • Proven experience in demonstrating respect and professionalism in work and complying with organisational policies • Flexible with regard to working in a changing environment and the ability to adjust to new work structures, processes and requirements as necessary • Proactively identifying new areas of learning and using newly gained knowledge and skills on the job • Track record in completing tasks with guidance to support customers and/or communities • Striving for quality and ensuring consistent high standards of work • Experience in following safety rules, contributing to a safe working environment The closing date for receipt of applications for this vacancy is 09/04/2026. Please note that applications submitted after this closing date will not be accepted. *Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further. Uisce Éireann is an equal opportunities employer. We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Support, Strategy Management and Investment Analysis
Salary: €42,645-€63,530 per year *This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role 4th Floor Mathew House, Fr. Mathew Street, Street, Cork, T12 TN56 Áras Fáilte, 88-95 Amiens Street, Dublin 1, D01 WR86 Vacancy Description Support, Strategy Management & Investment Analysis (Investment Analysis) LEVEL 7 Specified Purpose Contract, Part Time (0.6 FTE – 21 hours per week) *The specific purpose of this contract is the cover a maternity leave (approximate end date January 2027) Closing Date: Thursday, 16th April 2026 at 3pm Fáilte Ireland invites applications for the position of Support, Investment Analysis Team within the Strategy Management & Investment Analysis Division. The role will report to the Officer, Investment Analysis within the Strategy Management & Investment Analysis Division. Job Purpose Selection Process Shortlisting will be based on applications and the selection process may involve two competency based interviews. A panel of successful candidates may be formed following the selection process.
Care Support Worker, Clondalkin
Job Opportunity Role: Care Support Worker Contract Type: Permanent Part-Time Contract Hours: 18.5 Hours Cheshire Service: Clondalkin Address: Clondalkin, Co. dublin We are seeking applications from energetic and enthusiastic individuals to join our team for the above position. Candidates must be highly motivated, creative, and experienced with a passion for engaging with the people we support daily. About Cheshire Ireland Cheshire Ireland provides quality services to adults with physical, sensory, and neurological disabilities at a medium and high level of need. More information on our organisation can be found at https://www.cheshire.ie/ What we do We provide individualised supports for people to meet their physical, psychological, and social care needs in an environment that encourages independence and promotes their rights and well-being. Our services provide a friendly, cooperative, and positive working environment within busy residential and community services. The right candidate will share our values and will be passionate about making a positive difference to the lives of the people we support. How we work Our services are based on clear principles of supporting people “one person at a time”. As a member of the team, you will be committed to high quality rights-based, person-centred service delivery, be willing to embrace change and help foster a culture of continuous improvement. What you will do You will support people with all aspects of their daily lives as per their individual needs and in accordance with their evolving personal plans to support them to live their best possible lives. You will be required to establish and maintain relationships with the people we support that are based on respect and equality and that promote their rights and independence. It is critical that when undertaking your work that you do so in a manner that is consistent with Cheshire Ireland’s values, operating ethos, and standards. Who we are looking for: Hold or be in the process of undertaking a minimum of QQI Level 5 in Healthcare Support or a minimum of QQI Level 6 Social Care or a Nursing qualification. Have experience in supporting people with disabilities. Candidates who have experience and no qualifications may be hired if they are willing to undertake and complete QQI Level 5 Healthcare Support within 18 months of the commencement of their role. The role requires availability to work all shifts across a 24-hour, seven-day-a-week roster. Desire for personal and professional development Strong interpersonal and communication skills, both verbal and written. Eligibility to work in Ireland is essential. Good Standard of verbal and written English. Computer literate (experience with online care management systems an advantage). Personal integrity and trustworthiness. Positive attitude. Willing to embrace change and is committed to fostering a culture of continuous improvement and learning throughout the service. Committed to the principles of rights-based, person-centred services. Why work for us Flexibility in working hours. €16.76 to €19.47 Depending on Experience. Premiums paid on unsocial hours. Career opportunities. Induction and ongoing training via Cheshire Academy. Free onsite Parking. Benefits Sick pay benefit. Company Pension Scheme. Maternity benefit. Bike/Cycle to work scheme Employee assistance programme. Death in Service benefit for pension members. Employee Referral Scheme QQI Training Program. Welcome packs. Employee discounts. Closing Date: 17th of April @5pm Cheshire Ireland is an equal opportunity employer. All successful candidates will be subject to vetting by the Garda National Vetting Bureau and must provide security clearance for each jurisdiction in which they have resided outside the Republic of Ireland or Northern Ireland for 6 months or more from the date of their 16thbirthday. www.cheshire.ie Company Reg No: 20165 Reg Charity No: CHY 5484 Charities Regulator No: 20008321
Staff Clinical/counselling Psychologist, All Programmes Pane / Temporary
Internal/External Competition Staff Grade Psychologist (Brain Injury/ Stroke/ Spinal Cord System of Care/ Polar/ Paediatric/ Outpatient Programmes) Immediate Temporary Full - Time Post Permanent/Temporary/Full-Time/Part-time Panel Positions We are seeking enthusiastic Psychologist (staff grade) with an interest in acquired disability and rehabilitation to work with our team at the National Rehabilitation Hospital (NRH). Applications are invited from suitably qualified persons for the above vacancies. Please note that successful candidates will be placed on a panel until a suitable vacancy arises. The candidate must, on the latest date for receiving completed application forms for the office, possess: · A recognised University Degree or Diploma obtained with first- or second-class honours in which Psychology was taken as a major subject and honours obtained in that subject. · A recognised postgraduate professional psychological qualification appropriate to the area of professional psychology in which the position is designated and graded. Candidates who have completed their post-graduate training outside the Republic of Ireland must ensure that their qualification is validated by the Department of Health and Children. · The requisite knowledge and ability, including a high standard of suitability and clinical ability, for the proper discharge of the duties of the office. · Experience of administering psychometric tests, undertaking clinical evaluations, providing recommendations, interventions, and clinical report-writing. · Research experience using a range of research methodologies. · Experience of working in a hospital environment and/or interdisciplinary team setting is advantageous. ______________________________________________________________________________ Informal enquiries to Dr Eimear Cunningham, Principal Clinical Neuropsychologist/Head of Psychology Department eimear.cunnigham@nrh.ie Applicants for the above post should submit a letter of application and curriculum vitae not later than the 13th April 2026. Full details can be found at www.nrh.ie/careers . The proposed date for the interviews is the 20th April 2026. Shortlisting may be carried out on the basis of the information supplied in your CV. The criteria for shortlisting are based on the requirements of the post as outlined above. Failure to include information regarding these requirements may result in you not being called forward for the next stage of the selection process. A panel will be formed in order to fill future Full Time, Part Time, Permanent and Temporary positions forSenior Psychologists. We are an Equal Opportunities Employer and support a smoke-free workplace policy.
Experienced Accommodation Assistants
Accommodation Assistants- Flexible Working Are you an experienced and enthusiastic housekeeper looking for a change of scenery? Are you looking for a position with more flexibility? If so, we have just the right role for you. Under the new management of FBD Hotels & Resorts, the 4* Grand Hotel, Malahide is currently recruiting Housekeeping Assistants to join their busy, award winning Department. The ideal candidates should have previous experience working in the Accommodation Department of a 3*, 4* or 5* Hotel property. Main duties of these roles shall include: Perks of joining the team: We have a very friendly and helpful team and we hope you will fit right into our family. We provide: · Great Remuneration package plus Sunday Premium · Meals on duty- and endless tea and coffee available for those caffeine lovers · Complimentary Parking on site · Complimentary use of our Award winning Arena Health & Fitness Centre · Staff recognition & awards- We love to celebrate the success of our people · Family & Friends Discounted Rates across the FBD Hotel Group · Exclusive Insurance Discounts with FBD Insurance for Home, Car, and Travel · Taxsaver Scheme & Cycle to work Scheme- Great tax benefits to be enjoyed from both schemes · Cash Saving Scheme- Save as you Earn · 'Refer a friend' scheme · Colleague Discounted Dry Cleaning Service
Commercial Finance Manager
ROI Commercial Finance Manager Role Introduction: Established in 1992, Applegreen is a leading convenience roadside retailer in the Republic of Ireland, the UK and the US in both large-scale Motorway Service Areas and Travel Plazas, as well as smaller petrol stations. The business has grown to over €3BN in annual revenue, operating 600 Motorway Service Plazas and forecourt sites internationally and employing over 17,000 people. Applegreen is in a rapid growth phase and to support this ambitious growth, we are seeking to onboard a Commercial Finance Manager to join our team as the result of an internal promotion. This role will form part of the ROI Commercial Finance team. The Commercial Finance Manager is a key business partner responsible for driving commercial performance, supporting strategic investment decisions, and providing robust financial insight across the organization. This role will lead the development of business cases for the Investment Committee—including but not limited to new sites, redevelopments, M&S, Coffee and car wash investments—and will track the financial performance of these projects post–go‑live. The Commercial Finance Manager will also play a central role in the long‑term planning cycle, including the 5‑year strategic plan. Key Responsibilities: As Applegreen expands, the responsibilities will evolve and change over time. The core responsibilities will centre around the following areas: Key Responsibilities 1. Investment Case Development Personal Attributes · Excellent drive, enthusiasm and commitment and a keen interest in developing a career in Applegreen · Has strong leadership potential and management skills, who will be a role model for the people and culture at Applegreen. · Exceptional interpersonal skills, and ability to engage and develop relationships with individuals at all levels of the organisation Further information about Applegreen can be found here https://applegreenstores.com/about-us/
Rate Collector
1. The Role Fingal County Council is one of the largest local authorities in the Country with an annual rates income of over €170m. The Rate Collector is a senior position within the Finance Department of the Council. As a member of the Rates team, they have responsibility for the day-to-day operations of rates collection, contribute to policy making and strategy decisions in relation to rates. The successful candidate will also have responsibility for introducing new initiatives and modernising policies and procedures with regards to rates collection. The Rate Collector will report to an officer of the Local Authority as designated by the Chief Executive. 2. Duties The duties of the post of the Rate Collector include, but are not limited to: • Manage, monitor and develop a modern and efficient revenue collection system. As a key member of the Rates team, they will be required to meet targets and performance indicators with regards to the collection of rates. • Continuously monitor and improve procedures to ensure they comply with best practice. • Establish and maintain effective working relationships with all internal and external stakeholders to facilitate timely information sharing and efficient decision-making processes. • Delivery of work programmes as directed by the Senior Executive Officer / Financial Management Accountant or the Director of Finance in respect of the collection of rates. • Proactively promote and utilise all forms of electronic payment methods to facilitate timely and regular payments of monies due. • Proactively review rate and revenue account balances and initiate actions to secure payment in the case of aged debt. • Monitor the receipt, reconciliation and lodgment of monies received on behalf of Fingal County Council to ensure it is in accordance with agreed procedures. • Conduct regular reviews of rates and revenue accounts and prepare any required reports detailing uncollected rates and any actions to be taken up to and including legal proceedings in order to collect outstanding debts. • Manage the administration of Rate accounts and maintain adequate records and procedures for financial control purposes, using the Ascendas debt management system or any other system as directed. • Liaising with Tailte Éireann, the state property valuation service, as required. • Maintain a new properties / development file, monitor commencement notices, listing properties for valuation with Tailte Eireann. • Review Tailte Eireann maps, in conjunction with available GIS information and any other relevant data, to ensure all rateable properties in the County are valued appropriately. • Liaising with ratepayers and agreeing payment arrangements and following up as appropriate. • Dealing with cases involving liquidations, receiverships etc. • Verifying and confirming vacancy refund claims and strike offs of uncollectible rates. • Adjudicate on rateable status of property where necessary on charitable, domestic, or demolished and update of rate account file. • Issue legal proceedings in District / Circuit Court and give instruction to Law Department / Council’s legal representatives, and where necessary, to attend and give evidence in court. • Identify suitable properties to lodge judgements against where judgement mortgage obtained and the issue folio / associated documentation to Law Department / Council’s legal representatives. • Monitor direct debit payments on Agresso (Financial Management System). • Management / supervision of staff as required. Use of his/her private motor car in the course of his/her duties. These tasks which are indicative rather than exhaustive are carried out under general supervision. Persons appointed will be required to work in any location within the Fingal administrative area. 3. Qualifications and Requirements of the Post CHARACTER Each candidate must be of good character. HEALTH Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. EDUCATION, TRAINING, EXPERIENCE, ETC. Candidates must on the latest date of receipt of completed application forms have: 1. possess a standard of education sufficient to enable him / her to keep efficiently the required books and accounts; 2. possess a good standard of administrative experience and adequate experience in office organisation and in the control of staff; 3. possess a current unendorsed full driving licence (Category A1, A and / or B) and have / or have access to a car as he / she may be required to travel in the course of his / her duties. Desirables - At least three years’ experience in roles requiring high levels of numeracy and strong organisational skills The successful candidate must demonstrate the following competencies: · A keen eye for accuracy and attention to detail. · Strong analytical, numeracy and problem-solving skills. · Strong negotiating and communication skills. · Ability to work well under pressure, meet tight deadlines / targets and think laterally in dealing with a range of complex issues. · Aptitude for all aspects of management including the determination of priorities, performance management and management of workloads in order to ensure targets and deadlines are met. · Excellent level of IT literacy, including proficiency in Excel, and knowledge of financial management systems and procedures. · Understanding of the local government / public service environment including the financial and legislative framework. · Experience in managing and supervising staff. Candidates may be shortlisted based on the desirables and competencies listed above. 4. The Selection Process: Fingal County Council reserves the right to shortlist applications, if required. This is not to suggest that any candidate may be unsuitable or incapable of undertaking the duties of the post advertised, but rather that there may be candidates who have demonstrated that they are better qualified and/or have more relevant experience. The number of persons to be invited, in these circumstances, to interview shall be determined by the local authority from time to time, having regard to the likely number of vacancies to be filled. Step 1: Initial Screening In the first instance, all applications received by the latest date/time for receipt of completed applications are screened for eligibility in accordance with the qualifications for the post as set out in this booklet and declared by the Minister for the Department of Housing, Local Government and Heritage under Section 160 of the Local Government Act 2001. Step 2: Shortlisting Each candidate’s application may be assessed against pre-determined criteria based on the requirements of the position as outlined in this booklet. It is the sole responsibility of the applicant to provide a detailed and accurate account of their qualifications and/or experience in their application form and to outline the relevance of their experience in the examples provided. Step 3: Interview Candidates who are successful in the shortlisting process will be invited to attend for interview(s). Fingal County Council will endeavor to give sufficient notice of the interview to shortlisted candidates. Thereafter, it is the responsibility of the candidate to make themselves available on the date/time selected. Candidates who do not attend for interview will be deemed to have withdrawn their application from the competition. Expenses incurred by candidates in attending for interview, will be at the candidates own expense. An independent interview board will be established by the Senior Executive Officer, People Services, or other designated officer, to assess the candidates shortlisted for interview. The interview board will generally comprise of a Chairperson and two other members, who will have expert knowledge in the relevant field. The objective of the interview board is to identify candidates who best meet the objective criteria and competencies required for the position and to place them in order of merit. Candidates who are successful in the interview will be qualified in order of merit for appointment to the post of Rate Collector and placed on a panel. It should be noted that placement on a panel may not necessarily lead to a job offer. The selection process is not concluded until such time as references have been sought and clearance checks, i.e. Garda vetting, occupational health, verification of education qualifications, etc, have been carried out to the satisfaction of the Council. 5. Benefits At Fingal County Council, we value our employees and want to support them to develop their careers. We offer flexible working arrangements, competitive salaries and pension benefits, a positive work environment, training and development opportunities, a defined career path in a supportive and inclusive culture and the opportunity to make a difference, along with the following benefits: Standard working day is 9-5 Excellent Work/Life balance with Family Friendly Schemes such as Shorter Working Year and Work-sharing Opportunities for promotion and career development Employee Assistance and Wellbeing Programme Pension Scheme Blended Working available - up to 2 days per week Ongoing training and higher educational support Cycle to Work Scheme 6. Particulars of Employment The employment is whole time, permanent and pensionable. Persons who become pensionable employees of a local authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). Persons who become pensionable employees of a local authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable employees of a local authority will be required in respect of the local Government (Spouses and Children’s Contributory Pension) Scheme to contribute to the local authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the Scheme. PROBATION (a) there shall be a period after such employment takes effect during which such persons shall hold such employment on probation, (b) such period shall be one year but the Chief Executive may at his or her discretion extend such period, (c) such persons shall cease to hold employment at the end of the period of probation unless during such period the Chief Executive has certified that the service of such persons is satisfactory. SALARY €60,611– €62,095 – €63,826 – €65,563– €67,300 – €68,852, €70,442, €71,982, €73,518, €76,149 (LSI1) – €78,795 (LSI2) Per annum Persons who are not serving local authority employees will be based on the minimum of the scale. Holders of the post shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their post or in respect of any services which they are required by or under any enactment to perform. CITIZENSHIP Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. HEALTH For the purpose of satisfying the requirement as to health it will be necessary for successful candidates, before they are employed, to undergo a medical examination by a qualified medical practitioner to be nominated by the Local Authority. RETIREMENT AGE The retirement age is 70 years. Recruitment The local authority shall require a person to whom employment is offered to take up such employment within a period of not more than 6 weeks and if he or she fails to take up the employment within such period or such longer period as the local authority in its absolute discretion may determine, the local authority shall not employ the person.
Customer Service Agent
yanair are recruiting for Customer Service Agents to join our Ground Operations Team at Dublin Airport!These roles are Full-Time positions with our approved manpower agencies, where the successful candidates will be working as part of a large team to ensure that our flights depart on-time. No previous airport experience is required as our fantastic training team will prepare you for your new role with both classroom and practical training.Please note this a shift-based role with shifts based around our busy flight schedule (days, evenings, weekends, nights and public holidays) Salary increase to €32,000 on completion of 12 months continuous service Based in Dublin Airport, you will be work as part of a team with duties including:
Customer Service Supporter
Company Description JYSK is one of the fastest growing retail chains in Europe. Operating in over 50 countries around the world, we have expanded from just 1 store in Denmark in 1979 to more than 3,000 stores worldwide today. At JYSK, our mission is to provide a great offer for everyone within sleeping and living. Our business concept focuses on selling quality products with a Scandinavian look and feel, at very competitive prices. JYSK’s vision is to not just be the customer’s first choice but also the employee’s first choice in the retail sector. We have ambitious growth plans in UK over the next 5 years and are looking for confident, passionate and ambitious employees to come on that journey with us. If you bring Dedication… You will meet Possibilities. For more information, please visit our career page . Job Description JYSK are currently looking for a number of Customer Service Supporters to join our team in our Dublin based Customer Service Centre. We are looking for people who are passionate about customer service, act as an ambassador for our brand and provide the best Customer Service. As Customer Service Supporter…
