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Description KSN are an Irish owned construction consultancy practice providing a full spectrum of services from cost management to sustainability advice across all industry sectors. Established in 2012, KSN Energy are the operations management company on a number of schemes run by the Sustainable Energy Authority of Ireland (SEAI). KSN Energy has a great new opportunity for an Administrator to join our team, supporting the activities of our busy Clonskeagh based office. This position will suit a highly organised individual who is resourceful and enjoys working in an active office environment. Key Accountabilities Office Activities:
Executive Officer
The Purpose of the Role The Irish Longitudinal Study on Ageing (TILDA) at Trinity College Dublin, is seeking to appoint a parttime Executive Officer (50%). This pivotal role involves providing comprehensive administrative support to the administrative and research teams of TILDA, while serving as the central contact person to ensure the efficient functioning of the department. This unique position offers an exciting opportunity to contribute to the largest research study on ageing ever conducted in Ireland. This is a specific purpose contract. The specific purpose of this employment is to provide administrative support to TILDA. This post is funded by an external agency. This employment is not offered on an indefinite basis as this project is finite. Termination of this contract will occur on completion of the work in which you are engaged in, or in the event of the funding stream being terminated or withdrawn by the funding agency. Main Responsibilities To provide full clerical and administrative support to the TILDA team to ensure the smooth running of all TILDA activities on a day-to-day basis. the role. This is a list of the tasks, duties and responsibilities for the role. Service • Handle everyday enquiries, manage public inquiries, and direct calls appropriately. • Ensure timely and effective communication within the TILDA team. Systems • Use and understand common systems such as FIS to monitor, maintain, and process orders, expenses, reimbursements, and reports through the College Oracle finance system. • Update databases and spreadsheets as required. • Carry out routine record keeping, filing, photocopying and data entry to ensure accurate records are maintained. Clerical • Provide routine administrative support activities to contribute to the smooth operation of the TILDA team. • Manage post, maintain filing systems, and process invoices. Organisation • Arrange meetings and keep records and minutes for TILDA management and committees. • Co-ordinate seminars and conferences for TILDA staff and visiting researchers. • Co-ordinate logistical aspects for events including venue booking, catering, hospitality, promoting event withing Trinity and externally to maximise event awareness and attendance. • Act as the main point of contact for corresponding with research applicants to TILDA, organizing interviews, following up references, and maintaining HR records. • Manage departmental petty cash, reconcile receipts, and submit them to accounts payable following established procedures. General • Perform other duties as directed by the manager or TILDA management. Person Requirements The role-holder will require the following knowledge, skills and attributes for successful performance in the role. Qualifications • Leaving Certificate or equivalent - essential • Hold European Computer Driving Licence (ECDL) or equivalent - essential • Relevant experience in an administrative role in a busy work environment - essential • Diploma or professional qualification – desirable. Knowledge • Advanced working knowledge of Microsoft Office, particularly Word, Excel, PowerPoint, and Outlook. • Good working knowledge of FIS or equivalent Oracle finance system. Experience • Prior work experience in a relevant role. • Experience in a busy, dynamic research work environment. • Experience in dealing with queries in person, by phone, and by email. • Minute-taking experience (an advantage). • Record-keeping experience. Skills • Oral and written communication: Ability to communicate convincingly and confidently; clear, concise, and error-free writing. • Organisational skills: Well-organised with the ability to monitor and update information regularly; capable of managing multiple projects. • Interpersonal skills: Discrete with a strong sense of confidentiality; effective in interfacing with staff across various levels. • Conscientious, deadline-oriented, resourceful, flexible, team player, analytical, and motivated. Personal attributes • Understands the importance of quality service and pro-actively delivers this. • Pays close attention to quality standards. • Is a reliable co-operative and trusted team member. • Takes pride in providing excellent customer service providing a helpful and courteous approach to colleagues, and all stakeholders. • Identifies and pre-empts problems and proposes solutions. • Committed to achieving results, putting in additional effort as required. • Communicates clearly, concisely & accurately in a professional and friendly manner. Trinity Competencies In Trinity there are 6 Core Competencies that are applicable to all roles across a range of professional, administrative and support jobs, unlike specialist or technical skills which may be job specific. They provide a common language for describing performance and the abilities/attributes displayed by individuals. They focus on ‘how’ tasks are achieved, not ‘what’ is achieved. Below is a summary definition of the 6 Core Competencies. Competency Summary Definition 1. Agile Leader Sees the big picture and harnesses opportunities to achieve the University’s goals. Creates clear direction for the future and how to get there. 2. Unlocks Potential Energised, capable and confident to take ownership and responsibility for their development and goals. Motivates, supports and develops people to perform to the best of their ability. 3. Service Ethos Finds ways to increase stakeholder and customer satisfaction. Builds relationships, is proactive and delivery focused in order to anticipate, meet & exceed expectations. 4. Builds Trusted Relationships Communicates in a clear and respectful manner building trust and commitment for mutually beneficial outcomes. 5. Decision-making Confidently makes timely decisions based on knowledge, evidence and sound judgement. 6. Achieves Results Delivers results by setting direction, planning, executing and evaluating impact. Salary: This appointment will be made on the Executive Officer Merged Salary Scale Pro-Rated (€30,252- €48,082 pro-rata per annum) at a point in line with current Government pay policy.
Defence Forces Cadetships 2024
The Defence Forces Cadetship will prepare individuals morally, mentally and physically for their role as leaders in the Defence Forces whilst instilling the organisations values of respect, loyalty, selflessness, physical courage, moral courage and integrity into students. Applications are now open Naval Service Cadetships 2024. Candidates must be 18 years of age or above and under 39 years of age on the 19th May 2024. Closing date for Naval Service Cadetship applications is Sunday 19th May 2024 at 2359hrs GDPR Notice All applications for Defence Forces positions are processed in accordance with the Defence Forces Applicants Privacy Notice, as set out on the applicants page with Candidate Manager Careers Information Applications forms for entry into the Defence Forces are only available through the online application form on this site. The online application form for enlistment is only available when recruitment competitions are open. There is NO access to the online application form when recruitment is closed. Reserve Defence Forces The Defence Forces are NOT accepting applications the Reserve Forces at this time. Please Note: Application forms for entry into the Defence Forces are only available through the online application form on this site. The online application form for enlistment is only available when recruitment competitions are open. There is NO access to the online application form when recruitment is closed. Applications Through Irish To make an application through Irish send an email to recruitment@defenceforces.ie to request an application form. Cadetships may be available in the following: NAVAL SERVICE (Operations Branch) NAVAL SERVICE (Marine Engineering) NAVAL SERVICE (Electrical Engineering) Subject to the specific criteria being fulfilled as outlined below, applications may be made by the following: GRADUATES SCHOOL LEAVERS/NON-GRADUATES SERVING PERSONNEL 1. GENERAL QUALIFICATIONS To qualify for the award of a Cadetship, a candidate shall: a. at the time of application be- (i) a citizen of the State, or be any other person who has a lawful entitlement to reside and work within the State for the period of enlistment required for the course of training as a cadet and, if subsequently commissioned as an officer, for the additional period of time that is required for the purpose of any such appointment. (ii) Be of good character and satisfy any security clearance requirement. b. Be 18 years of age or above and under 39 years of age on the closing date for applications i.e. 5th May 2024. 2. MINIMUM EDUCATIONAL QUALIFICATIONS (a) Naval Service – Operations Branch School Leaver or Non-Graduate Candidates Must possess a minimum of Grade H5 in 3 Higher Level papers, and, Grade 04 in 3 Ordinary Level Papers or Grade H7 in 3 Higher level papers. Candidates must have obtained these grades in a single sitting of the Leaving Certificate examination for CAO computation purposes. AND A candidate’s educational qualifications must include a minimum of Grade 06 at Ordinary level or H6 at Higher Level in the following subjects: (i) Mathematics. (ii) Irish. NUI matriculation exemptions apply. (iii) English. Candidates whose first language is not English must satisfy the English language requirements in accordance with NUI Matriculations Regulations. Subject to meeting the criteria to have obtained a minimum of Grade H4 in 4 Higher Level papers, and, Grade O2 in 2 Ordinary level papers or Grade H7 in 2 Higher level papers, a candidate may use the results of another sitting of the Leaving Certificate for the minimum educational requirements in (i) to (iii) above. Where a School Leaver applicant is undertaking a field of study in Nautical Science at Level 7 (or below) of the NFQ, they may be facilitated in continuing their training to complete their field of study in Nautical Science at Level 7 of the NFQ in a college nominated by the Flag Officer Commanding Naval Service. Where a School Leaver applicant has undertaken / is undertaking a Level 8 (or below) NFQ qualification not specified above, they may seek a determination that the course of study meets the requirements subject to submitting suitable evidence of equivalence to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. Graduate Candidates Must have successfully completed a Bachelor Degree programme at Level 8 of the National Framework of Qualifications. OR Have successfully completed a Bachelor Degree programme at Level 7 of the National Framework of Qualifications, from a recognised institution, in Nautical Science. (b) Naval Service – Marine Engineering School Leaver or Non-Graduate Candidates Must possess a minimum of H5 in 3 Higher Level papers, and a minimum of Grade O4 in 3 Ordinary Level papers or Grade H6 in 3 Higher Level papers. Candidates must have obtained these grades in a single sitting of the Leaving Certificate examination for CAO computation purposes. AND A candidate’s educational qualifications must include: (i) Mathematics. Minimum of Grade 02 in an Ordinary Level Paper or Grade H6 in a Higher Level paper. (ii) Irish. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. NUI matriculation exemptions apply. (iii) English. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. Candidates whose first language is not English must satisfy the English language requirements in accordance with NUI Matriculations Regulations. Subject to meeting the criteria to have obtained a minimum of Grade H5 in 3 Higher Level papers, and, a minimum of Grade O4 in 3 Ordinary Level or Grade H6 in 3 Higher Level papers, a candidate may use the results of another sitting of the Leaving Certificate for the minimum educational requirements in (i) to (iii) above. Where a School Leaver applicant is undertaking an engineering programme in Marine Engineering at Level 7 (or below) of the NFQ, they may be facilitated in continuing their training to complete an engineering programme in Marine Engineering at Level 7 of the NFQ in a college nominated by the Flag Officer Commanding Naval Service. Where a School Leaver applicant has undertaken / is undertaking a Level 8 (or below) NFQ qualification not specified above, they may seek a determination that the course of study meets the requirements subject to submitting suitable evidence of equivalence to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. Graduate Candidates Must have successfully completed a Bachelor Degree programme at Level 8 of the National Framework of Qualifications. OR Have successfully completed a Bachelor Degree programme at Level 7 of the National Framework of Qualifications, from a recognised institution, in Marine Engineering. (c) Naval Service - Electrical Engineering School Leaver or Non – Graduate Candidates Must possess a minimum of Grade H4 in 4 Higher Level papers, and a minimum of Grade 02 in 2 Ordinary Level papers or Grade H7 in 2 Higher Level papers. Candidates must have obtained these grades in a single sitting of the Leaving Certificate examination for CAO computation purposes, AND A candidate’s educational qualifications must include the following: (i) Mathematics. Minimum of Grade H5 in a Higher Level paper. (ii) Irish. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. NUI matriculation exemptions apply. (iii) English. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. Candidates whose first language is not English must satisfy the English language requirements in accordance with NUI Matriculations Regulations. Subject to meeting the criteria to have obtained a minimum of Grade H4 in 4 Higher Level papers, and, a minimum of Grade 02 in 2 Ordinary Level papers or Grade H7 in 2 Higher Level papers, a candidate may use the results of another sitting of the Leaving Certificate for the minimum educational requirements in (i) to (iii) above. Where a School Leaver applicant is undertaking an engineering programme in Electrical / Electronic Engineering at Level 8 (or below) of the NFQ, they may be facilitated in continuing their training to complete an engineering programme in Electrical / Electronic Engineering at Level 8 of the NFQ in a college nominated by the Flag Officer Commanding Naval Service. Where a School Leaver applicant has undertaken / is undertaking a Level 8 (or below) NFQ qualification not specified above, they may seek a determination that the course of study meets the requirements subject to submitting, suitable evidence of equivalence, to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. Graduate Candidates Graduate Candidates must have successfully completed a Bachelor Degree programme at Level 8 or higher of the National Framework of Qualifications (NFQ) in either Electrical or Electronic Engineering. Where an applicant has a Level 8 or higher NFQ qualification not specified above, they may seek a determination that the qualification meets the requirements subject to submitting, suitable evidence of equivalence, to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. PLEASE NOTE: • Leaving Certificate Applied does not qualify for the Cadetship competitions. • Where applicable, applications for Cadetships are invited from persons who are sitting examinations in the competition year, which would enable them to satisfy the Minimum Educational Qualifications criteria for each cadetship category. Original documentary evidence that a candidate meets the minimum educational qualifications, as outlined above, must be presented to the relevant Interview Board Secretary. Applicants will be notified of a date via email when this evidence must be provided. • Candidates must provide documentary proof from the National University of Ireland, at Stage 1 of the selection procedure, for any educational exemptions. Further information is available on www.nui.ie • In order to be eligible to apply for a Cadetship, holders of European and International qualifications must satisfy the Matriculation Registration requirements as outlined in the current “NUI Matriculation Regulations available on www.nui.ie. The equivalent grades required for those candidates who sat the Leaving Certificate Examination prior to 2017 can be found at Annex E.3. 3. MEDICAL AND PHYSICAL STANDARDS Candidates must be in good mental and bodily health and free from any physical defect, abnormality, physiological condition or history of serious illness likely to interfere with the efficient performance of their duties. The following are the minimum physical requirements: a. Height A candidates’ height will be determined at the Medical Examination – see Para. 8. Weight and chest measurements must be in keeping with height and age. Min. height: 157.48cm Note: BMI will be determined at Stage 2, the Assessment Phase of the competition. b. Vision Colour vision must be normal. Both eyes must be free from disfiguring or incapacitating abnormality and free from acute or chronic disease. There must be no evidence of squint or latent squint. The eligibility of applicants who have had previous incisional or laser treatment to correct visual acuity will be determined at the Medical Examination. Please see Annex C for further information. • Operations Branch: Vision not less than 6/9 in one eye and not less than 6/12 in the other eye with normal night vision, without the use of corrective lenses. • Engineering Branch: Not less than 6/18 in each eye, corrected to not less than 6/6 in one eye and 6/9 in the other. c. Dental Candidates must be free from any serious periodontal disease and possess teeth to a specific standard, which is not less than the equivalent of eleven over eleven natural teeth functionally opposed. In certain circumstances, artificial teeth may be acceptable. d. Hearing A good standard of unaided hearing is essential. Candidates will be required to undergo an audiometric test at which: (1) The sum of the hearing threshold at 1,2,3, 4 and 6 kHz should not exceed the age and gender related warning levels contained in the "Guidelines on Hearing Checks and Audiometry Regulations 2007", issued by the Health and Safety Authority (2) Candidates under 25 years of age must be able to hear all measured pure tones up to and including 8 kHz at 20dB in each ear. Candidates aged 25 and older must be able to hear all measured pure tones up to and including 8 kHz at 25dB in each ear. Candidates must also be free from acute or chronic ear disorders. Pay and Allowances etc. 1. In line with Department of Finance instructions of 23 December 2010, starting pay will be at the minimum of the scale. The rate of remuneration may, be adjusted from time to time in line with Government pay policy. 2. The following are the current rates of pay that apply to Cadets with effect from 1 October 2023 Officers Pay: Rate 1 - Cadets Current Rates of Pay with effect from 1 October 2023 Point Personal Pension Contribution (PPC) scale Full PRSI (Class H) 1st €22,630 2nd €25,149 3rd €28,361 4th €31,253 5th €35,157
Customer Support Manager
We are Ireland’s largest retailer providing fashion, homewares and food for our loyal customers. We operate 134 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. Our guiding principle is to deliver excellent quality products at competitive prices and we are constantly developing our product ranges. We currently have a vacancy for a Customer Support Manager (Part Time). As a Support Manager you will learn about the business while developing your product knowledge and people management skills. As part of the management team within your store, you will also ensure that our standards of customer care are maintained and improved on an ongoing basis. This position is 100 hours per month, circa 25 hours per week, scheduled between 3 to 4 days per week, which will include late nights and weekends. The successful candidate will have the following responsibilities: Key Responsibilities: If this sounds like the job for you, please apply now and tell us why you would be perfect for this challenging and rewarding role! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Support Manager
We are Ireland’s largest retailer providing fashion, homewares and food for our loyal customers. We operate 134 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. Our guiding principle is to deliver excellent quality products at competitive prices and we are constantly developing our product ranges. We currently have a vacancy for a Customer Support Manager (Part Time). As a Support Manager you will learn about the business while developing your product knowledge and people management skills. As part of the management team within your store, you will also ensure that our standards of customer care are maintained and improved on an ongoing basis. This position is 100 hours per month, circa 25 hours per week, scheduled between 3 to 4 days per week, which will include late nights and weekends. The successful candidate will have the following responsibilities: Key Responsibilities: If this sounds like the job for you, please apply now and tell us why you would be perfect for this challenging and rewarding role! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Product Support Specialist
About Quora: Quora’s mission is to grow and share the world’s knowledge. To do so, we have two knowledge sharing products:
Services and Liaison Librarian
The Purpose of the Role Applications are invited for the post of Services and Liaison Librarian, Research Collections, at the Library of Trinity College Dublin, the University of Dublin. This is an exciting new role to work with a team who support researchers, as well as and undergraduate and postgraduate students, in their use of the unique and distinctive collections in the Library’s care dating from 3,000 BC to the present day. The Services and Liaison Librarian, Research Collections, will be responsible for the day-to-day management of the team who deliver study centre services, as well as supporting an expanding programme of academic-led seminars which are integrated into the Trinity curriculum and beyond. The successful candidate will be expected to focus on increasing positive engagement with the physical collections in a user-focussed environment, whilst also ensuring the careful handling of collections and their ongoing security. To successfully integrate the services, various policies and practices will require review and amendment. The Services and Liaison Librarian will report to the Head of Research Collections and engage regularly with the curatorial team of Assistant Librarians in the division to ensure adequate, in-depth research support is provided to study centre users, and ensure that the daily delivery of frontline support is provided at the highest possible level by the team of staff who welcome and supervise readers. The post holder will also regularly liaise with colleagues across the Readers’ Services division to ensure consistency across services in different library spaces. Context The Research Collections division is undergoing change with ongoing preparations for the redevelopment of the historic Old Library building, home to its world class collections and associated reading room space. The redevelopment project will deliver a new and inspirational Research Collections study centre and adjacent seminar facility for current and future users of the collections. In the interim period until building reopening, a temporary study centre facility will provide an integrated service in the Ussher Library basement: bringing together fully, for the first time, access to the collections of early printed books and special collections, with manuscripts and archives – adjacent to the Map Library reading room. This is a permanent, full-time position. The post is subject to satisfactory completion of a probation period. This position is 35 hours per week (pro-rata), 7 hours each day Monday to Friday, e.g. 9:00 am to 5:00 pm with a lunch hour. It currently does not attract flexitime; however a flexible working day can be arranged by agreement with the line manager. In addition, the postholder will work on the Saturday Duty roster on a pro-rata basis (currently one in every seven for full-time equivalent staff) and some evening duties. Main Responsibilities This is a list of the tasks, duties and responsibilities for the role. Service • To evaluate, update and implement changes to policies and practices associated with the delivery of an integrated Research Collections study centre: including those associated with access and registration, material retrieval and issuing, service hours, enquiry handling, collection security, GDPR compliance, seminar bookings, etc. • To deliver a user-focused service for scholars and students at all levels, with the support of the team of staff who greet, supervise and assist users of the centre, and who deliver back-office activities. • To maintain oversight of the quality of user facilities and experiences, including upkeep and improvements of user guides and information on the webpage. • To monitor and analyse user feedback, visitor numbers and enquiry statistics with the purpose of identifying trends and then prioritising service developments or new initiatives. • To maintain oversight of the Centre’s supervision rota, and to address gaps due to absence/vacancy; to participate in reading room supervision, as required; and to work on a roster of Saturday and evening duty. • To meet regularly with the team delivering study centre service, to share experiences and updates, to provide regular training opportunities, to encourage personal development, and to support the implementation of new service objectives. • Liaison with the curatorial team to ensure expert level support is available to researchers and undergraduate and postgraduate students working with Research Collections material, and to promote long-standing partnerships with researchers. • Regular liaison with the three Deputy Heads of Reader Services responsible for space, digital systems and services, and teaching and research support to ensure consistency of service across the whole Library and ongoing improvements to services. • To maintain an awareness and participate in wider developments in the provision of excellent reader service by attending relevant meetings, seminars, workshops and other professional events as required, and liaising with colleagues in other academic libraries. • Contribute to wider library initiatives and working groups, such as those dealing with web services, offsite collection storage, the library management system, access policies, communications, conservation and digitisation programmes, etc. Collection care and data protection • To ensure the utmost care and security of the collections, and the compliance of readers and staff with necessary legislation (such as data protection and copyright, dignity and respect, and health and safety, etc.). General • To show a commitment to ongoing professional development. • Other related duties as directed by the Head of Research Collections. Person Requirements The role-holder will require the following knowledge, skills and attributes for successful performance in the role. Qualifications • Good honours degree – essential. • Professional postgraduate qualification in Library or Information Studies, or Archival Management – essential. Knowledge • Understanding of and commitment to excellent customer service, and able to form lasting positive relationships with service users – essential. • An interest in a specific area or aspect of the Library’s Research Collections – desirable. Experience • At least two years’ experience; working in an academic library and/or with special collections in a customer facing role – essential. • Experience of managing staff, including determining objectives, motivating, and confident in delivering change during a complex period in the development of an organization – essential. Skills • Creative approach to problem solving, using initiative and collaborating with others to resolve issues and to deliver new services. • Excellent IT skills including experience with the suite of MS programmes - essential. • Excellent communication skills, both written and verbal. • Ability to organise and prioritise workload and meet deadlines while paying attention to detail. Personal attributes • Ability to work independently and also as part of a team. • Commitment to a service ethos
Shift Leader, - Ilac Centre
McDonald's are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems. You will be working within a £multi-million restaurant and managing a team of 80 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience. This position is open to people whom have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays. Position Requirements: • Display Leadership and role model customer focused behaviours to delight our customers • Delivery of personalised service and connect with our customers • Lead by example • Adapt to customer needs through your team • Answer customer queries, keeping up to date with knowledge on our food and promotions • Use of initiative, confidence and problem solving when interacting with colleagues and customers • Treat all colleagues and customers with courtesy and respect. Position Attributes: You will work a variety of day parts, including breakfast, evenings and overnights to become accustomed to shift work and experienced in all aspects of the business. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...
Shift Leader, - Ilac Centre
McDonald's are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems. You will be working within a £multi-million restaurant and managing a team of 80 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience. This position is open to people whom have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays. Position Requirements: • Display Leadership and role model customer focused behaviours to delight our customers • Delivery of personalised service and connect with our customers • Lead by example • Adapt to customer needs through your team • Answer customer queries, keeping up to date with knowledge on our food and promotions • Use of initiative, confidence and problem solving when interacting with colleagues and customers • Treat all colleagues and customers with courtesy and respect. Position Attributes: You will work a variety of day parts, including breakfast, evenings and overnights to become accustomed to shift work and experienced in all aspects of the business. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...
Crew Member, - Ilac Centre
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more....
