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ABOUT DHL: DHL is a global market leader in the logistics and transport industry. The DHL Global Forwarding division is an air, ocean, and overland freight forwarder. We are present in more than 150 countries in more than 850 locations employing over 30,000 team members globally. Our mission is Excellence Simply Delivered which means that we make every effort to exceed our customers’ expectations offering superior logistics solutions enabling our customers to save time and money. Days & Hours of Work: 5 over 2 Shift Pattern 7a.m – 7p.m or 5:30 a.m. – 5:30 p.m. on a rostered basis. Key Accountabilities • As we are based on the customer’s premises, customer relations & compliance is our number one focus. • Read, understand & adhere to SLAs, SLG & SOPs. • Comply with all requirements pertaining to safety/security. • Working in HVI/ Known shipper environment with the highest security standards. • Participating in safety programs including Good Catch & attending safety meetings including Dock Safety & PIT teams. • Supporting Ireland Logistics with Lean & cost saving initiatives. • Processing all shipments exporting from the site. • Ensure full GTT & Revenue compliance for all shipments. • Maintaining reports as requested. • Supporting early start times 05:30, based on high volume expectations for die or factory automation shutdowns, appropriate notice will be given. • Effectively managing Repair/ Return & pump collection process. • Collecting & secure packaging of all freight exporting from the plant. • Working to strict TPT requirements. • Ensure correct PPE is worn at all times. • Supporting all auditing and compliance requirement as directed by Logistics. • Order & maintain sufficient levels of packaging. • Manage “OTC” & shunt process. • Forklift & EPJ certified driver & use when appropriate. • Participate in the implementation of operational processes & perform work to the standards of Good Distribution practice (GDP) for Life Science business, as required. • Ensure operational compliance to all revenue and international trade legislative requirements, in addition to all DGF IE policies and procedures (H&S, Quality, Environmental, HR, etc.), and work in a manner that supports the Company environment programme Competencies: • Communicates in an open and honest manner. • Treats others with respect, develops trust and values diversity. • Demonstrates sensitivity to diversity, i.e. culture, gender, age, religion, race disability. • Develops effective relationships with employees, peers and managers. • Confidence in dealing with all levels in the business over the telephone and also on a face to face basis. • Ability to remain calm when dealing with difficult people. • Good listening skills and ability to respond in a clear, respectful manner. Teamwork • Commitment to fulfilling their role in a team. • Supportive approach to other team members. • Shares information, knowledge, ideas and experience freely with others. • Commits to team decisions and contributes to building a team spirit. • Works collaboratively with others to achieve team or business objectives. Customer Orientation • Basis decisions on how his/her actions impact on customers and DHL. • Builds and maintains effective relationships with customers, suppliers and other departments. • Focuses on the needs of customer and seeks to meet and exceed expectations. • Quickly and practically solves problems, seeking advice where necessary. • Appreciates what customers want and continuously strives to meet customer expectations. Problem Solving • Identifies issues, problems and opportunities. • Gathers information and analyses cause and effect. • Quickly and practically solves problems. • Establishes effective work processes and measures. • Creates awareness of the problem, solution and action taken. Commitment to Excel • Achieves work targets and is willing to take on additional roles/responsibilities. • Continuously reviews current processes. • Seeks and is open to feedback from others. • Always behaves in a manner consistent with DHL's values. • Demonstrates a positive attitude to change. • Flexible approach to work. • Looks for opportunities in a changing situation. Procedural Skills: • Ability to organize own workload across a range of responsibilities & meet deadlines. • Ability to select appropriate procedures. • Ability to follow procedures. • Ability to meet procedural deadlines. • Ability to improve an existing procedure. • Ability to create a procedure. Attention to Detail • Ability to work with lots of data to high level of accuracy. • Ability to apply high attention to detail to written (text) documents. • Ability to follow through on procedures and ensure completion.
Showroom Project Coordinator
Full time 36.75 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am - 10.00pm ROI Notional hourly rate €17.55 per hour B&Q Liffey Valley We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life. Key responsibilities You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays. Required skills & experience You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to successfully deliver customer projects. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Facilities and IT Executive Officer
Job Description The NDA wishes to form a panel of Executive Officers for appointment to the position of Facilities and IT Executive Officer within the Corporate Services Department (CSD). It is envisaged that this panel will be in operation for two years from the date of its establishment. Currently there is one full-time permanent vacancy as a Facilities and IT Officer Executive Officer. The post-holder will initially report to the Governance & Compliance Officer and may be redeployed, at Executive Officer level, to another area of work within the organisation as required. The successful implementation of this role requires a number of key relationships to be fostered and developed. These will include relationships with colleagues and personnel from a range of agencies, including the public and private sectors and representative organisations of people of any age, size, ability or disability. A high degree of flexibility and creativity will be required. As a staff member, the holder of the post will be expected to actively contribute to and participate in the overall development of the NDA and to promote its policies at all times, to effectively represent the NDA, and to adhere to NDA values. Main Duties and Responsibilities The core duties and responsibilities will include the following: · Co-ordinating the day-to-day core business activities of CSD as required · Contributing to the development and implementation of corporate strategies, projects and work plans in line with the NDA’s quality standards · Liaising with service providers, and managing contracts and contractors to ensure the timely delivery of services, including the management of externally commissioned consultancy and services i.e. facility management, office equipment, internal lead IT contact with OGCIO including IT equipment and applications · Developing, updating and implementing policies and protocols relevant to the work of the NDA · Supporting the organisation of meetings, seminars, events and conferences · Managing and coordinating data collection, data analysis and data checking for the NDA’s different functions, reports and requirements including where appropriate in relation to finances, internal/external audit, governance and fixed asset management · Managing and providing appropriate guidance to relevant internal and external stakeholders · Supporting cross-organisational collaboration in meeting the objectives of the NDA e.g. SEAI energy reporting and health & safety · Planning and managing communication and engagement with NDA stakeholders · Managing performance and supervising staff where required i.e. reception · Carrying out any other duties as directed · Undertaking training and development as required. Note: The duties and responsibilities enumerated in this job description should not be regarded as comprehensive in scope and may be added to or altered as required. Person Specification In applying for the post, applicants are strongly advised to clearly demonstrate how they fulfil the following essential requirements and competencies. The selection process will include short-listing of candidates on the basis of the information provided in the application form. It is therefore in your own interest to provide a detailed and accurate account of how your skills, personal qualities, qualifications and experience meet the requirements for the post. The followingcriteria are considered minimum for the post: · A third-level qualification at Level 4 or above on the National Framework of Qualifications in Facilities Management, Computer Science or Information Technology · A minimum of 3 years’ prior experience in supporting Facilities Management and IT support The following criteria are considered essential for the post: • Proven track record of client service, project management, including the ability to deal with a wide range of information sources and investigate all relevant issues e.g. working with a facilities and IT management team, external vendors, and contractors • Proven previous experience in managing budgets, invoicing, reconciliation, and analysis. • Proven previous experience in contract administration and planned preventative maintenance schedules • Experience in working as part of an IT support team or advising on/resolving ICT issues · Excellent ICT skills, proficient in the use of key applications e.g. MS Outlook, Word, Excel, Power-point, Survey Monkey, with experience of or ability to quickly learn other relevant applications, e.g. accounting packages or managing website content · strong writing skills and proven ability to meet deadlines · planning skills and high attention to detail and accuracy · a proven ability to prepare and present high quality communications in multiple formats to diverse internal/external stakeholders · experience of managing multiple priorities coupled with the ability to work on a varied range of projects · experience of co-ordinating/implementing solutions to streamline processes and support organisational effectiveness · experience in planning and delivery of events and internal/external stakeholder engagement such as meetings, workshops and training. The following criteria are considered desirable for the post: · have a good understanding of issues relevant to persons with disabilities · experience or knowledge of the development, execution and delivery of projects and programmes · Knowledge of a Facilities Management Software System e.g., BMS (building management systems.) · Knowledge and experience of Hard and Soft services in Facility management with a clear understanding of reactive and preventative maintenance. · Knowledge of energy management and CSR practices, SEAI reporting and 2030 objectives In addition to the above, the Key Competencies for effective performance at this level are detailed below. Competencies for role at Executive Officer Level:Team Working / People Management 1. Consults and encourages the full engagement of the team, encouraging open and constructive discussions around work issues 2. Gets the best out of individuals and the team, encouraging good performance and addressing any performance issues that may arise 3. Values and supports the development of others and the team 4. Encourages and supports new and more effective ways of working 5. Deals with tensions within the team in a constructive fashion 6. Encourages, listens to and acts on feedback from the team to make improvements 7. Actively shares information, knowledge and expertise to help the team to meet its objectives Analysis & Decision Making 1. Effectively deals with a wide range of information sources, investigating all relevant issues 2. Understands the practical implication of information in relation to the broader context in which s/he works –procedures, divisional objectives etc. 3. Identifies and understands key issues and trends 4. Correctly extracts & interprets numerical information, conducting accurate numerical calculations 5. Draws accurate conclusions & makes balanced and fair recommendations backed up with evidence Delivery of Results 1. Takes ownership of tasks and is determined to see them through to a satisfactory conclusion 2. Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation 3. Constructively challenges existing approaches to improve efficient customer service delivery 4. Accurately estimates time parameters for project, making contingencies to overcome obstacles 5. Minimises errors, reviewing learning and ensuring remedies are in place 6. Maximises the input of own team in ensuring effective delivery of results 7. Ensures proper service delivery procedures/protocols/reviews are in place and implemented Interpersonal & Communication Skills 1. Modifies communication approach to suit the needs of a situation/ audience 2. Actively listens to the views of others 3. Liaises with other groups to gain co-operation 4. Negotiates, where necessary, in order to reach a satisfactory outcome 5. Maintains a focus on dealing with customers in an effective, efficient and respectful manner 6. Is assertive and professional when dealing with challenging issues 7. Expresses self in a clear and articulate manner when speaking and in writing Specialist Knowledge, Expertise and Self Development 1. Displays high levels of skills/ expertise in own area and provides guidance to colleagues 2. Has a clear understanding of the role, objectives and targets and how they support the service delivered by the unit and Department / Organisation and can communicate this to the team 3. Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team Drive & Commitment to Public Service Values 1. Is committed to the role, consistently striving to perform at a high level 2. Demonstrates flexibility and openness to change 3. Is resilient and perseveres to obtain objectives despite obstacles or setbacks 4. Ensures that customer service is at the heart of own/team work 5. Is personally honest and trustworthy 6. Acts with integrity and encourages this in others Candidates’ Obligations Candidates should note that canvassing will disqualify and will result in their exclusion from the process. Candidates must not · Knowingly or recklessly provide false information · Canvass any person with or without inducements · Interfere with or compromise the process in any way · A third party must not personate a candidate at any stage of the process · Any person who contravenes the above provisions or who assists another person in contravening the above provisions is guilty of an offence. A person who is found guilty of an offence is liable to a fine/or imprisonment. In addition, where a person found guilty of an offence was or is a candidate at a recruitment process, then: · Where he/she has not been appointed to a post, he/she will be disqualified as a candidate; and · Where he/she has been appointed subsequently to the recruitment process in question, he/she shall forfeit that appointment. Specific candidate criteriaCandidates must · Have the knowledge and ability to discharge the duties of the post concerned · Be suitable on the grounds of character · Be suitable in all other relevant respects for appointment to the post concerned and if successful, they will not be appointed to the post unless they: · Agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed; · Are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position; · Be passed medically fit to take up the appointment. Deeming of candidature to be withdrawn Candidates who do not attend for interview or other test when and where required by the National Disability Authority, or who do not, when requested, furnish such evidence as required by the Authority relevant to their candidature, will have no further claim to consideration. Citizenship Requirement Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a stamp 41 or a Stamp 5 visa 1 Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify candidates must be eligible by the date of any job offer. Salary Entry will be at the minimum of the scale of the Executive Officer Standard Scale. The salary scale for the position is as follows: Pay scale with effect from 01 June 2024 for Civil Servants appointed on or after 6th April 1995 paying the Class A rate of PRSI contribution and making an employee contribution in respect of personal superannuation benefits (PPC): Executive Officer (PPC) €36,044, €37,965, €39,050, €41,167, €43,064, €44,900, €46,729, €48,519, €50,328, €52,097, €53,974, €55,232, €57,026¹, €58,834² Non-Personal Pension Contribution Pay Scale with effect from 01 June 2024 (for those appointed before 6 April 1995): Executive Officer €34,483, €36,652, €37,510, €39,360, €41,159, €42,906, €44,641, €46,341, €48,059, €49,729, €51,448, €52,620, €54,305¹, €56,006² Subject to satisfactory performance, increments may be payable in line with Government Policy. Long service increments may be payable after 3 (LSI-1) and 6 (LSI-2) years’ satisfactory service at the maximum of the scale. Entry will be at the first point of the scale. Different terms and conditions may apply if you are a currently serving civil or public servant. Annual Leave The annual leave allowance for the position of Executive Officer will be as follows: 23 rising to 24 after 5 years´ service 25 after 10 years´ service 26 after 12 years´ service 27 after 14 years´ service This allowance is subject to conditions regarding the granting of annual leave in the public sector and is based on a 5-day week, exclusive of public holidays. Hours of Work Hours of attendance will be not less than 35 hours net per week. Your normal working hours are from 9am to 5pm, Monday to Friday. The NDA operates a blended working policy which requires a minimum attendance on site of two days per week. This requirement is dependent on the requirements of the role and will vary from time to time. Details of this arrangement are agreed locally with your line manager. Rest Periods The terms of the Organisation of Working Time Act, 1997 will apply to this appointment. Place of work The National Disability Authority is currently located in 25 Clyde Road, Dublin, D04 E409. The NDA is currently operating a hybrid working arrangement subject to business needs. Tenure This is a full-time position. You will be required to undergo a probationary period. Sick Leave Pay during sick absence will apply in accordance with the provisions of the Public Service Sick Leave Regulations. PRSI Officer who pay Class A rate of PRSI will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts directly to the National Disability Authority. Payment during illness will be subject to the officer making the necessary claims for social insurance benefit to the Department of Social Protection within the required time limits. Outside Employment Appointees to full-time positions may not engage in private practice or be connected with any outside business, which would interfere with the performance of official duties.
Clerical Officer
About the Clerical Officer Role Clerical Officers may be assigned to any individual team within the FSPO, or across a number of such teams. The role of the Clerical Officer involves a wide range of activities, including general clerical work, working as part of a team in delivering important public services, supporting line-managers and colleagues, and communicating with and providing a quality service to the public. Working as part of a team, Clerical Officers perform a wide range of important administrative duties. Information provision, and registration of complaints represent a large part of the role, and Clerical Officers are required to process large volumes of documentation, phone calls, email and post, at all times respecting the rights of data subjects to the protection and privacy of their personal details. Key Activities: • Providing information to the public about the FSPO’s services over the phone, in writing and face-to-face, meeting the highest quality standards; • Registering and processing new complaints received; • Logging, collating, scanning, and processing inbound/outbound post; • General clerical work e.g. filing, photocopying, scanning; • Acting as administrative supports to business areas; • Working as part of a team in delivering support services to the wider staff; • Maintaining high quality records in a thorough and organised manner; • Supporting line-managers and colleagues; • Using Information Technology on a daily basis e.g. word processing, spreadsheets, database, email and internet; • Checking all work thoroughly to ensure that it is processed in accordance with operating procedures, the FSPO’s data protection policy and completed to a high standard; • Approaching work in a careful and methodical manner, displaying accuracy at all times, including when conducting routine/repetitive work; • Any other duties deemed appropriate for clerical support, which may include providing wider team cover for holidays or absences. The responsibilities outlined in this job description should not be regarded as comprehensive in scope and may be added to or altered as required, in line with the business requirements of the FSPO. Experience, Qualifications & Personal Qualities Required Personal Qualities Required To be effective in the role of Clerical Officer in the FSPO, the successful candidate should have: • An ability to prioritise and effectively manage workload as well as being organised and flexible; • Excellent communication skills, including written communication skills, with an ability to present written material in a clear, concise manner; • An ability to provide excellent customer service to both internal and external customers; • Excellent interpersonal skills, including an ability to deal sensitively with others and to maintain confidentiality and protect personal data; • An adherence to high standards, including demonstrating excellent attention to detail; • An ability to adhere to, comply with and ensure adherence to processes and procedures; • A commitment to the FSPO’s values and demonstrated high standards of personal integrity; • ICT literacy including Microsoft suite familiarity; • Willing to share ideas and information with people, with the purpose of achieving a particular result; • An ability to work on their own initiative and as part of a team; • A commitment to the delivery of quality public service. Essential Requirements Eligible applicants, on the closing date for the competition, must have the following: Essential Qualifications Candidates must, on or before 07 October 2024: • Hold at least Grade D3 in 5 subjects in the Leaving Certificate Examination or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework. Or • Be serving as a Civil/Public Servant with at least two years’ service. Required experience, knowledge and skills Candidates must, on or before 07 October 2024, meet the below criteria: • Have a minimum of one year’s relevant administrative experience • Experience in dealing with the public over the phone and face-to-face • Demonstrate strong written communication skills, as evidenced by their application • Demonstrate strong attention to detail, as evidenced by their application • Fulfil eligibility requirements (see below) • Demonstrate the competencies required (see below) Competencies required Candidates must demonstrate, by reference to specific achievements in their career to date, that they possess the qualities, skills and knowledge required for the role of Clerical Officer as identified by the Public Appointments Service Clerical Officer level competency framework set out in Appendix 1, and as listed below: • Teamwork • Information Management and Processing • Delivery of Results • Customer Service & Communication Skills • Specialist Knowledge, Expertise and Self Development • Drive and Commitment to Public Service Values Desirable Requirements: In addition to the above essential requirements, it is desirable that candidates for the post of Clerical Officer would have some or all of the following: • Some knowledge or experience of consumer protection or complaints handling in a statutory body or financial services and/or pensions; • Relevant third level qualification; • Proficiency in the Irish language. Shortlisting will be based on the information provided in the application form, and thereafter an assessment in advance of invitations to interviews. An invitation to tests, interview or any element of the selection process is not acceptance of eligibility. Eligibility may not be confirmed until the final stage of the process, therefore, candidates who do not possess the essential requirements, on the closing date of 07 October 2024 and who nevertheless proceed with their application, are putting themselves to unnecessary effort/expense and will not be offered a position from this campaign. Candidates who are unable to show that they hold the qualifications outlined in their application may be eliminated from the campaign at any stage. Other Eligibility Criteria Eligibility to compete and certain restrictions on eligibility: Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a stamp 4 visa: or (e) A person awarded international protection under the International Protection Act 2015, or a family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28 June 2012 to Personnel Officers introduced, with effect from 1 June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010) The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for re-employment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public monies. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition. People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Environment, Community & Local Government (Circular Letter LG(P) 06/2013) The Department of Environment, Community & Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). Principal Conditions of Service General While it is envisaged that appointments arising from this competition will be to a full-time permanent position in the public service (following an appropriate initial probationary period), the FSPO reserves the right to use the panel formed from this competition to fill other vacancies which may arise which may not be permanent in tenure. Pay The salary and terms and conditions for a Clerical Officer are those, as set out below, that currently apply to Clerical Officer (Standard Scale PPC) in the public service. Clerical Officer (PPC) €29,297 €31,020 €31,458 €32,312 €33,573 €34,831 €36,088 €37,004 €38,043 €39,249 €40,097 €41,291 €42,477 €44,328 €45,782 €46,450 Long service increments may be payable after 3 (LSI1) and a 6 (LSI2) years’ satisfactory service at the maximum of the scale. Candidates should note that entry will be at the minimum of the salary scale and will not be subject to negotiation and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Increments may be awarded subject to satisfactory performance, in line with Government pay policy. Important Note Different terms and conditions may apply if, immediately prior to appointment, the appointee is already a serving Civil Servant or Public Servant. Tenure The appointment will be for a permanent post in the public service. The appointee will be required to serve a 10-month probationary period. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 43 hours and 15 minutes gross per week. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties subject to the limits set down in the working time legislation and regulations. The FSPO operates a Flexible Working Arrangements System (flexi-time) for certain grades, including Higher Executive Officer. Annual Leave The annual leave allowance for the position of Clerical Officer is 22 days rising to 23 days after 5 years’ service, 24 days after 10 years’ service, 25 days after 12 years’ service and 26 days after 14 years’ service. This allowance is subject to the usual conditions regarding the granting of annual leave in the Civil Service, is based on a five-day week and is exclusive of the usual public holidays. Health A candidate for, and any person holding the office, must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the sick leave circulars. Appointees who will be paying the Class A rate of PRSI, will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts direct to the Financial Services and Pensions Ombudsman. Payment of salary during illness will be subject to the appointee making the necessary claims for social insurance benefit to the Department of Social Protection within the required time limits.
Administrator
Role Purpose The Corporate Governance Team provides secretariat and corporate governance support to Enterprise Ireland’s Board, it’s Sub-Committees and approximately 15 further funding and management committees. The person appointed to the Corporate Governance Administrator role will work closely with the members of the team to provide a comprehensive secretariat and administration support to a number of Committees, ensuring that regulatory compliance and procedures are followed. The successful candidate will be responsible for reviewing and verifying that the proposals for circulation are consistent and compliant with the Terms of Reference of the Committee, ensure a timely circulation and that the decisions of the Committee are recorded accurately in the Minutes for the meeting. The position involves working closely with members of the Senior Leadership Team and other colleagues to advise on Committee submissions. The successful applicant may also be required to provide backup support to the CEO office as required. Key Deliverables • Ensure that Committees operate under the correct Terms of Reference in terms of delegated powers, membership, and proposal documents. • Ensure that Board/Committee members are supported with a quality, client focused, efficient and effective administrative service. • Liaise with the Chair to co-ordinate the circulation of confidential documentation to EI Committees via a dedicated MinutePad circulation system against set deadlines. • Draft Standard Wordings for Reference Documents and ensure accuracy at all times. • Advise colleagues on procedures for submission of proposals/documents and respond to queries. • Arrange and attend Committee meetings and prepare minutes which accurately record Committee decisions, ensuring queries are resolved and that Minutes are circulated in line with existing processes in the area. • Prepare reports from each Committee for the EI Board. • Communicate Committee decisions to relevant staff members and input approval data into the GSS in an accurate and timely manner. • Review and update relevant policies, processes and procedures and ensure they are administered accordingly. • Identify opportunities for process improvements and systems efficiencies and provide support for continuous improvement initiatives across the Department. • Update content on the EI Committees SharePoint site. • Develop and maintain stakeholder relationships, internal and external, to ensure the delivery of a client focused, effective service. • Carry out general administrative activities including the maintenance of Corporate Governance folders and systems and assist other team members in the Department as required. • Provide administrative support to the Chief Executive Office when required. • Flexible working hours are required for this role. Functional Competencies (Key Skills & Knowledge) • Proven experience of delivering a comprehensive administration support service is essential. • Skills and experience in processing confidential and time-sensitive information, demonstrating accuracy and attention to detail is essential. • Demonstrable skills and/or experience of taking clear, concise minutes / notes and recording decisions of meetings is essential. • Ability to work as part of a small team coupled with excellent prioritisation, organisation and planning skills with the ability to manage workload and time efficiently to meet strict deadlines is essential. • Demonstrated evidence of robust IT literacy (i.e. MS Office skills including Outlook, Word, Excel, and PowerPoint) is essential, coupled with an ability to learn new technologies and use Enterprise Ireland’s specific software systems (e.g. GSS). • Ability to comprehend complex information and data for onward dissemination, and ability to develop sound knowledge and understanding of EI’s financial and other relevant supports. • Ability to communicate clearly, concisely, confidently and effectively via oral and written communications. • Sound judgement, professionalism, confidentiality, and discretion are key to this role. • A relevant third level qualification would be desirable. Salary Scale: €29,733 to €55,761 per annum contributory superannuation Rising to €57,579 by long service increments. €28,453 to €53,115 per annum non-contributory superannuation Rising to €54,827 by long service increments. Candidates should note that entry will be at the minimum of the relevant scale and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Subject to satisfactory performance, increments may be payable in line with current Government Policy. ** Point of entry on this salary scale may differ from the minimum point of the scale if the successful candidate is a current public or civil servant. Application and Selection Process: The selection process may include short-listing of candidates. The selection criteria will be based on the requirements of the position. It is therefore important that you provide a detailed and accurate account of where you believe your skills and experience meet the requirements for the position. This should be contained in a short document (template attached - maximum 2 pages) accompanying your CV. Applicants should note that, for shortlisting purposes in particular, clear evidence of the functional competency requirements listed as essential in this specification must be demonstrated as part of the supporting document accompanying your CV.
Sales and Marketing Intern
Are you a sales-driven individual passionate about real estate and looking for a flexible work opportunity? FOI Property, a leading Airbnb rental property management company, is seeking a Sales and Marketing Manager Intern to join our team. This remote, part-time internship emphasizes sales and offers the opportunity to secure a full-time position after three months. Additionally, we offer a competitive commission structure based on your sales performance and targets. Key Responsibilities: - Sales Leadership: Take charge of sales initiatives, targeting property owners interested in our Airbnb management services, and consistently achieving sales goals. - Client Acquisition: Develop and execute strategies to attract and onboard new property owners, helping expand FOI Property’s portfolio. - Market Research: Analyze market trends, competition, and customer needs to refine and improve sales strategies. - Relationship Management: Build and maintain relationships with property owners, ensuring high satisfaction and long-term partnerships. - Sales Presentations: Prepare and deliver persuasive presentations to potential clients, clearly articulating the benefits of our services. - Marketing Support: Collaborate on the creation of marketing materials that effectively communicate our value proposition. - Social Media Strategy: Assist in managing and growing FOI Property’s social media channels to attract and engage potential clients. - Campaign Execution: Help plan, execute, and analyze marketing campaigns focused on lead generation and sales conversion. What We’re Looking For: - Experience: Previous sales and marketing experience or a relevant degree in Marketing, Business, Sales, or a related field is required. - Sales Passion: A strong interest in sales, with a desire to excel in a sales-focused role within the real estate industry. - Communication Skills: Exceptional verbal and written communication abilities, with a talent for persuasion and negotiation. - Self-Starter: Highly motivated, with the ability to take initiative and drive results independently. - Strategic Thinker: Ability to develop and implement effective sales strategies. - Customer Focus: A strong commitment to delivering excellent customer service. - Tech-Savvy: Familiarity with digital marketing tools, CRM software, and social media platforms. - Team Player: Ability to work effectively in a collaborative, fast-paced environment. What We Offer: - Remote Flexibility: Work from the comfort of your home with a flexible 20-hour workweek. - Sales Experience: Gain hands-on experience in sales management within the growing Airbnb rental property market. - Competitive Commission: Benefit from a competitive commission structure based on your sales performance and targets. - Mentorship: Receive guidance from experienced sales professionals to enhance your skills. - Career Opportunity: Successful interns will have the chance to transition into a full-time Sales and Marketing Manager role. - Professional Growth: Build a strong foundation in both sales and marketing, with the potential for significant career advancement. This is more than just an internship—it's a flexible, remote opportunity to step into a sales leadership role with FOI Property. With a competitive commission structure in place, you have the potential to earn based on your performance. Apply today and start your journey toward becoming a key player in the Airbnb rental property management industry!
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €440+ per week as a Customer Assistant on our standard 30 hour contract.Your role will be varied working across different shift times, tasks and with different colleagues. What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, your role will be to get our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, your role will be to ensure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, your role will be to ensure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day by following merchandising principles before closing time What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive Through our salary system, we ensure pay equality across all positions at Lidl • €14.80 rising to €16.90 per hour after 3 years (supplementary pay outlined below)• Unsocial hours worked (12am to 7am) • 20 days holidays per annum pro rata• Company pension after 1 year• Genuine opportunities for career development• Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development• Circle K and Private Health Insurance discounts available for all employees• Bike to Work Scheme• Mobile and broadband discounts with Three network• Maternity & Paternity Leave top up, Marriage leave, Employee Assistance Programme Year 1 • Basic Rate €14.80 • €18.50 (Unsocial Hours) • €22.20 (Overtime/Sundays) • €29.60 (Bank Holiday) Year 2 • Basic Rate €15.35 • €19.19 (Unsocial Hours) • €23.03 (Overtime/Sundays) • €30.70 (Bank Holiday) Year 3 • Basic Rate €15.90 • €19.88 (Unsocial Hours) • €23.85 (Overtime/Sundays) • €31.80 (Bank Holiday) Year 4 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €440+ per week as a Customer Assistant on our standard 30 hour contract.Your role will be varied working across different shift times, tasks and with different colleagues. What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, your role will be to get our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, your role will be to ensure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, your role will be to ensure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day by following merchandising principles before closing time What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive Through our salary system, we ensure pay equality across all positions at Lidl • €14.80 rising to €16.90 per hour after 3 years (supplementary pay outlined below)• Unsocial hours worked (12am to 7am) • 20 days holidays per annum pro rata• Company pension after 1 year• Genuine opportunities for career development• Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development• Circle K and Private Health Insurance discounts available for all employees• Bike to Work Scheme• Mobile and broadband discounts with Three network• Maternity & Paternity Leave top up, Marriage leave, Employee Assistance Programme Year 1 • Basic Rate €14.80 • €18.50 (Unsocial Hours) • €22.20 (Overtime/Sundays) • €29.60 (Bank Holiday) Year 2 • Basic Rate €15.35 • €19.19 (Unsocial Hours) • €23.03 (Overtime/Sundays) • €30.70 (Bank Holiday) Year 3 • Basic Rate €15.90 • €19.88 (Unsocial Hours) • €23.85 (Overtime/Sundays) • €31.80 (Bank Holiday) Year 4 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community
Healthcare Assistant
About Us Komfort Kare provides clients with professional healthcare services. We cater to clients nationally across Ireland. Our healthcare team has over 20 years of experience in Social and Home Care in Ireland. Our Home Care team helps and goes above and beyond to care for vulnerable adults, elderly people, and children. They are experienced, dedicated, resilient, empathetic, and understanding. Komfort Kare also acts as an HSE provider. We offer clients a range of behavioral support, domestic assistance, personal care, complex care, ASD and ID Support, and 24-hour healthcare services. We are currently recruiting for our North Dublin locations and their surrounding areas: How To Apply? Go to Komfortkare. ie and click our career page or Komfort Kare on Rezoomo and complete our application form! Komfort Kare Website: https://www.komfortkare.ie/careers Rezoomo: https://www.rezoomo.com/company/komfort-kare/jobs/ **Only applicants who completed the application form will be consider**
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €440+ per week as a Customer Assistant on our standard 30 hour contract.Your role will be varied working across different shift times, tasks and with different colleagues. What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, your role will be to get our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, your role will be to ensure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, your role will be to ensure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day by following merchandising principles before closing time What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive Through our salary system, we ensure pay equality across all positions at Lidl • €14.80 rising to €16.90 per hour after 3 years (supplementary pay outlined below)• Unsocial hours worked (12am to 7am) • 20 days holidays per annum pro rata• Company pension after 1 year• Genuine opportunities for career development• Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development• Circle K and Private Health Insurance discounts available for all employees• Bike to Work Scheme• Mobile and broadband discounts with Three network• Maternity & Paternity Leave top up, Marriage leave, Employee Assistance Programme Year 1 • Basic Rate €14.80 • €18.50 (Unsocial Hours) • €22.20 (Overtime/Sundays) • €29.60 (Bank Holiday) Year 2 • Basic Rate €15.35 • €19.19 (Unsocial Hours) • €23.03 (Overtime/Sundays) • €30.70 (Bank Holiday) Year 3 • Basic Rate €15.90 • €19.88 (Unsocial Hours) • €23.85 (Overtime/Sundays) • €31.80 (Bank Holiday) Year 4 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community
