Internship: Business Development Representative
ROLE Keelvar is offering an exciting opportunity for individuals interested in kickstarting their career in business development through our Business Development Representative (BDR) Internship program. As a BDR Intern, you will receive hands-on training and mentorship to develop essential skills in lead generation, content writing, sequence writing, script writing, and learning crucial skills to develop accounts with enterprise businesses, to use tools like ZoomInfo, LinkedIn, Apollo.io, and many others. You will gain experience with HubSpot and learn about prospecting, sales outreach, marketing campaigns, all within the procurement and sourcing technology industry. Are you fueled by competition? If so, and you possess an insatiable drive to succeed and a passion for continuous growth and development, then Keelvar is searching for Business Development rockstar interns like you! While this internship won't be a walk in the park, it promises to be a transformative experience, paving the way for a rewarding career journey. Location: Remote (Interns must be based in Ireland, UK or Germany) Duration: 3-6 months Application Instructions: To apply, please submit your resume along with a cover letter, outlining your interest in the Business Development Representative (BDR) Internship position at Keelvar. RESPONSIBILITIES We’re a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organisation. We're committed to an inclusive and diverse Keelvar! We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
General Operators & Team Leaders
Reporting to: Landscapes Contracts Managers This job description outlines some of the duties and responsibilities that are associated with your role but it is by no means an exhaustive list and may be amended as the management of the company directs. Duties Include: General Operative:- Training & Development: At SAP Landscapes, we believe that our most important asset is our people. That is why we like to promote from within and develop employees to progress further in their career. As a General Operative you have the potential to become a 2nd in crew and subsequently a foreperson, through consistent training & development.
Admin/Document Control
Position Summary: Arcadis|DPS Group Advanced Technology Group is seeking an Admin/Document Control candidate with a solid background in construction support to join our growing team based in Ireland. This position will oversee all activities involved within the Document Control environment and supervise the day-to-day Document Control operations. The successful candidate will align all Document formatting, Naming and Revision logs to the highest standards of good documentation practices and specifications. This team is a fantastic place for a document control professional to take their career to new heights. The ideal candidate will be a self-motivated individual with strong leadership, communication and organisational skills. The successful candidate will lead a team with the importance of meeting targeted commitments while being flexible to the ever-changing and fast paced environment of our clients’ sites. Key Responsibilities: Responsibilities shall include but not limited to:
Defence Forces Cadetships 2024
The Defence Forces Cadetship will prepare individuals morally, mentally and physically for their role as leaders in the Defence Forces whilst instilling the organisations values of respect, loyalty, selflessness, physical courage, moral courage and integrity into students. Applications are now open Naval Service Cadetships 2024. Candidates must be 18 years of age or above and under 39 years of age on the 19th May 2024. Closing date for Naval Service Cadetship applications is Sunday 19th May 2024 at 2359hrs GDPR Notice All applications for Defence Forces positions are processed in accordance with the Defence Forces Applicants Privacy Notice, as set out on the applicants page with Candidate Manager Careers Information Applications forms for entry into the Defence Forces are only available through the online application form on this site. The online application form for enlistment is only available when recruitment competitions are open. There is NO access to the online application form when recruitment is closed. Reserve Defence Forces The Defence Forces are NOT accepting applications the Reserve Forces at this time. Please Note: Application forms for entry into the Defence Forces are only available through the online application form on this site. The online application form for enlistment is only available when recruitment competitions are open. There is NO access to the online application form when recruitment is closed. Applications Through Irish To make an application through Irish send an email to recruitment@defenceforces.ie to request an application form. Cadetships may be available in the following: NAVAL SERVICE (Operations Branch) NAVAL SERVICE (Marine Engineering) NAVAL SERVICE (Electrical Engineering) Subject to the specific criteria being fulfilled as outlined below, applications may be made by the following: GRADUATES SCHOOL LEAVERS/NON-GRADUATES SERVING PERSONNEL 1. GENERAL QUALIFICATIONS To qualify for the award of a Cadetship, a candidate shall: a. at the time of application be- (i) a citizen of the State, or be any other person who has a lawful entitlement to reside and work within the State for the period of enlistment required for the course of training as a cadet and, if subsequently commissioned as an officer, for the additional period of time that is required for the purpose of any such appointment. (ii) Be of good character and satisfy any security clearance requirement. b. Be 18 years of age or above and under 39 years of age on the closing date for applications i.e. 5th May 2024. 2. MINIMUM EDUCATIONAL QUALIFICATIONS (a) Naval Service – Operations Branch School Leaver or Non-Graduate Candidates Must possess a minimum of Grade H5 in 3 Higher Level papers, and, Grade 04 in 3 Ordinary Level Papers or Grade H7 in 3 Higher level papers. Candidates must have obtained these grades in a single sitting of the Leaving Certificate examination for CAO computation purposes. AND A candidate’s educational qualifications must include a minimum of Grade 06 at Ordinary level or H6 at Higher Level in the following subjects: (i) Mathematics. (ii) Irish. NUI matriculation exemptions apply. (iii) English. Candidates whose first language is not English must satisfy the English language requirements in accordance with NUI Matriculations Regulations. Subject to meeting the criteria to have obtained a minimum of Grade H4 in 4 Higher Level papers, and, Grade O2 in 2 Ordinary level papers or Grade H7 in 2 Higher level papers, a candidate may use the results of another sitting of the Leaving Certificate for the minimum educational requirements in (i) to (iii) above. Where a School Leaver applicant is undertaking a field of study in Nautical Science at Level 7 (or below) of the NFQ, they may be facilitated in continuing their training to complete their field of study in Nautical Science at Level 7 of the NFQ in a college nominated by the Flag Officer Commanding Naval Service. Where a School Leaver applicant has undertaken / is undertaking a Level 8 (or below) NFQ qualification not specified above, they may seek a determination that the course of study meets the requirements subject to submitting suitable evidence of equivalence to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. Graduate Candidates Must have successfully completed a Bachelor Degree programme at Level 8 of the National Framework of Qualifications. OR Have successfully completed a Bachelor Degree programme at Level 7 of the National Framework of Qualifications, from a recognised institution, in Nautical Science. (b) Naval Service – Marine Engineering School Leaver or Non-Graduate Candidates Must possess a minimum of H5 in 3 Higher Level papers, and a minimum of Grade O4 in 3 Ordinary Level papers or Grade H6 in 3 Higher Level papers. Candidates must have obtained these grades in a single sitting of the Leaving Certificate examination for CAO computation purposes. AND A candidate’s educational qualifications must include: (i) Mathematics. Minimum of Grade 02 in an Ordinary Level Paper or Grade H6 in a Higher Level paper. (ii) Irish. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. NUI matriculation exemptions apply. (iii) English. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. Candidates whose first language is not English must satisfy the English language requirements in accordance with NUI Matriculations Regulations. Subject to meeting the criteria to have obtained a minimum of Grade H5 in 3 Higher Level papers, and, a minimum of Grade O4 in 3 Ordinary Level or Grade H6 in 3 Higher Level papers, a candidate may use the results of another sitting of the Leaving Certificate for the minimum educational requirements in (i) to (iii) above. Where a School Leaver applicant is undertaking an engineering programme in Marine Engineering at Level 7 (or below) of the NFQ, they may be facilitated in continuing their training to complete an engineering programme in Marine Engineering at Level 7 of the NFQ in a college nominated by the Flag Officer Commanding Naval Service. Where a School Leaver applicant has undertaken / is undertaking a Level 8 (or below) NFQ qualification not specified above, they may seek a determination that the course of study meets the requirements subject to submitting suitable evidence of equivalence to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. Graduate Candidates Must have successfully completed a Bachelor Degree programme at Level 8 of the National Framework of Qualifications. OR Have successfully completed a Bachelor Degree programme at Level 7 of the National Framework of Qualifications, from a recognised institution, in Marine Engineering. (c) Naval Service - Electrical Engineering School Leaver or Non – Graduate Candidates Must possess a minimum of Grade H4 in 4 Higher Level papers, and a minimum of Grade 02 in 2 Ordinary Level papers or Grade H7 in 2 Higher Level papers. Candidates must have obtained these grades in a single sitting of the Leaving Certificate examination for CAO computation purposes, AND A candidate’s educational qualifications must include the following: (i) Mathematics. Minimum of Grade H5 in a Higher Level paper. (ii) Irish. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. NUI matriculation exemptions apply. (iii) English. Minimum Grade O6 in an Ordinary Level paper or Grade H6 in a Higher Level paper. Candidates whose first language is not English must satisfy the English language requirements in accordance with NUI Matriculations Regulations. Subject to meeting the criteria to have obtained a minimum of Grade H4 in 4 Higher Level papers, and, a minimum of Grade 02 in 2 Ordinary Level papers or Grade H7 in 2 Higher Level papers, a candidate may use the results of another sitting of the Leaving Certificate for the minimum educational requirements in (i) to (iii) above. Where a School Leaver applicant is undertaking an engineering programme in Electrical / Electronic Engineering at Level 8 (or below) of the NFQ, they may be facilitated in continuing their training to complete an engineering programme in Electrical / Electronic Engineering at Level 8 of the NFQ in a college nominated by the Flag Officer Commanding Naval Service. Where a School Leaver applicant has undertaken / is undertaking a Level 8 (or below) NFQ qualification not specified above, they may seek a determination that the course of study meets the requirements subject to submitting, suitable evidence of equivalence, to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. Graduate Candidates Graduate Candidates must have successfully completed a Bachelor Degree programme at Level 8 or higher of the National Framework of Qualifications (NFQ) in either Electrical or Electronic Engineering. Where an applicant has a Level 8 or higher NFQ qualification not specified above, they may seek a determination that the qualification meets the requirements subject to submitting, suitable evidence of equivalence, to Defence Forces Recruitment Section, Defence Forces Headquarters, Department of Defence, Station Road, Newbridge, Co. Kildare, W12 AD93, for the Flag Officer Commanding Naval Service’s determination. PLEASE NOTE: • Leaving Certificate Applied does not qualify for the Cadetship competitions. • Where applicable, applications for Cadetships are invited from persons who are sitting examinations in the competition year, which would enable them to satisfy the Minimum Educational Qualifications criteria for each cadetship category. Original documentary evidence that a candidate meets the minimum educational qualifications, as outlined above, must be presented to the relevant Interview Board Secretary. Applicants will be notified of a date via email when this evidence must be provided. • Candidates must provide documentary proof from the National University of Ireland, at Stage 1 of the selection procedure, for any educational exemptions. Further information is available on www.nui.ie • In order to be eligible to apply for a Cadetship, holders of European and International qualifications must satisfy the Matriculation Registration requirements as outlined in the current “NUI Matriculation Regulations available on www.nui.ie. The equivalent grades required for those candidates who sat the Leaving Certificate Examination prior to 2017 can be found at Annex E.3. 3. MEDICAL AND PHYSICAL STANDARDS Candidates must be in good mental and bodily health and free from any physical defect, abnormality, physiological condition or history of serious illness likely to interfere with the efficient performance of their duties. The following are the minimum physical requirements: a. Height A candidates’ height will be determined at the Medical Examination – see Para. 8. Weight and chest measurements must be in keeping with height and age. Min. height: 157.48cm Note: BMI will be determined at Stage 2, the Assessment Phase of the competition. b. Vision Colour vision must be normal. Both eyes must be free from disfiguring or incapacitating abnormality and free from acute or chronic disease. There must be no evidence of squint or latent squint. The eligibility of applicants who have had previous incisional or laser treatment to correct visual acuity will be determined at the Medical Examination. Please see Annex C for further information. • Operations Branch: Vision not less than 6/9 in one eye and not less than 6/12 in the other eye with normal night vision, without the use of corrective lenses. • Engineering Branch: Not less than 6/18 in each eye, corrected to not less than 6/6 in one eye and 6/9 in the other. c. Dental Candidates must be free from any serious periodontal disease and possess teeth to a specific standard, which is not less than the equivalent of eleven over eleven natural teeth functionally opposed. In certain circumstances, artificial teeth may be acceptable. d. Hearing A good standard of unaided hearing is essential. Candidates will be required to undergo an audiometric test at which: (1) The sum of the hearing threshold at 1,2,3, 4 and 6 kHz should not exceed the age and gender related warning levels contained in the "Guidelines on Hearing Checks and Audiometry Regulations 2007", issued by the Health and Safety Authority (2) Candidates under 25 years of age must be able to hear all measured pure tones up to and including 8 kHz at 20dB in each ear. Candidates aged 25 and older must be able to hear all measured pure tones up to and including 8 kHz at 25dB in each ear. Candidates must also be free from acute or chronic ear disorders. Pay and Allowances etc. 1. In line with Department of Finance instructions of 23 December 2010, starting pay will be at the minimum of the scale. The rate of remuneration may, be adjusted from time to time in line with Government pay policy. 2. The following are the current rates of pay that apply to Cadets with effect from 1 October 2023 Officers Pay: Rate 1 - Cadets Current Rates of Pay with effect from 1 October 2023 Point Personal Pension Contribution (PPC) scale Full PRSI (Class H) 1st €22,630 2nd €25,149 3rd €28,361 4th €31,253 5th €35,157
Operations & Administration Manager
Salary scale: €45,000 - €50,000 depending on skills and experience Location: Remote. Mobile for team meetings Benefits: Flexible working hours. Contributory Pension after 6 months probationary period. The role We are recruiting an experienced Operations and Administration Manager with strong administrative and leadership experience, who can operate in both a hands-on and a strategic manner. This role has a wide range of responsibilities and reports to the Head of Operations and Impact. The organisation Sanctuary Runners is an innovative, award-winning, solidarity-through-sport organisation which uses running, jogging, walking and other sporting activities to bring everyone in the community together - including migrants and especially those seeking international protection and refugee status. Founded in Cork in 2018, Sanctuary Runners has grown to c.40 groups nationwide, supporting a community-led approach to integration around Ireland. A small staff team develops and supports the network of Sanctuary Runners groups. The impact of this award-winning organisation is far-reaching and our model allows communities to get to know each other and improves physical and mental health. As a community-based group that focuses on positive action, we operate under the principles of solidarity, friendship and respect. Vision Our vision is for a more inclusive, integrated and equal society where the benefits of multiculturalism are clearly understood and valued and community integration is properly understood, valued and championed. Mission Our mission is to become bridge builders, in Ireland and internationally, by using running, jogging, walking groups and other sporting events to bring people together, including, and especially, asylum seekers, refugees and migrants. By building and creating these opportunities in an equal and respectful way it will enable people to develop friendships, networks and learn from each other. About You You are passionate about the vision and potential of Sanctuary Runners. You are a self starter and problem solver, with a process improvement mindset. You are comfortable working remotely. You are focused on attention to detail, organised, and comfortable managing competing priorities. You are naturally empathetic, action-oriented and have the life or work experience to be able to work on your own initiative as well as part of a team. Responsibilities Operations ﹘ Develop, maintain, and manage office systems and procedures - including GDPR compliance and IT requirements. ﹘ Support the Management team in creating an agile and connected remote team. HR ﹘ Ensure HR policies are up to date and oversee all HR procedures. ﹘ Coordinate staff recruitment and onboarding processes ﹘ Act as Health and Safety Officer. Governance ﹘ Work with the Management Team to ensure compliance with the Charities Governance Code and across all other regulatory and statutory areas. ﹘ Provide administrative support to the Board of Directors. Finance ﹘ Develop and maintain finance policies. ﹘ Support the Management team in the preparation of new budgets and tracking income. ﹘ Support the Management team with the administration of grants. Candidate Skills and Experience ﹘ Strong administrative skills with a minimum of 3-5 years experience in an administration or operations role within the nonprofit sector. ﹘ Specific experience in 3 of the 4 areas of responsibility. ﹘ A relevant qualification in one or more specific areas of responsibility and/or in Business Administration. ﹘ Excellent communications skills, both verbal and written. ﹘ Strong experience in IT support and IT knowledge (experience with Google Workspace, MS 365 and SharePoint desirable). ﹘ Excellent working knowledge of Quickbooks or similar financial accounting software. ﹘ Experience in the development and management of systems and procedures that ensure efficient office operations. ﹘ Knowledge of GDPR and charity governance. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Administrator Officer
About the CRU The Commission for Regulation of Utilities (CRU) is Ireland's independent energy and water regulator. The work of the CRU impacts every Irish home and business ensuring safe, secure and sustainable energy and water supplies for the benefit of all customers. Security of Supply and Wholesale Markets The CRU’s Security of Supply and Wholesale Markets Division holds a key role in protecting the interests of electricity customers and supporting the transition to a decarbonised electricity system. The Division is responsible for ensuring security of supply; making sure there is enough generation capacity to meet the needs of electricity customers, and regulating the wholesale electricity market; ensuring that the market is working efficiently in the best interests of electricity customers. Work areas are expanding with the development of new technologies and the transition to a high renewable energy power system. The Flexibility & System Services team sits in this Division. The role of the team covers a diverse area of work including and span economic, technical, legal, European and policy issues. These functions include: • Implementing policy to support the integration of renewable technologies and other zero-carbon technologies needed of the transition to a decarbonised system • Developing new market arrangements for the procurement of system services needed to keep the system secure at high levels of renewable generation • Developing new flexibility markets on the distribution system to support the electrification of heat and transport, in addition to the connection of wind and solar generation to the system • Implementing the National Energy Demand Strategy, and increasing demand response and flexibility from all users of the system • Implementing EU legislative requirements in relation to flexibility As an Administrative Officer, you will have the opportunity to develop your administrative skills while assisting the CRU to achieve its strategic objectives. The CRU will provide you with ongoing support and training and there will be ample opportunity for professional development allowing you to maximise your potential. A shortlist of suitable candidates may be established to fill potential future positions within the organisation. Role Description The Flexibility and System Services team includes a senior manager, senior analysts and analysts who work in collaboration. The team works closely with several teams in ESB Networks, EirGrid and the Department of Energy, Communications and Climate in addition to regular interactions with market participants and other stakeholders. The Administrative Officer will provide support for the team and lead the co-ordination of stakeholder engagements (e.g. meetings, workshops etc). Responsibilities Reporting to a Manager, the Administrative Officer’s role will typically include activities such as: • Stakeholder co-ordination: o Acting as the team’s point of contact for industry stakeholders and coordinating with analysts on the team to ensure queries are directed to the appropriate members of the team and responded to. o Organising and co-ordinating regular and one-off meetings with external teams these will vary from in-person, hybrid and virtual meetings o Assist in the organisation and hosting of large industry meetings, conferences, webinars and workshops. o Attend and record minutes and actions of stakeholder and operational meetings, as appropriate. o Other general co-ordination duties as may be assigned. • General administrative support: o General administrative support for the team o Tracking the status of meeting actions o Assist with responses to Freedom of Information and other similar requests o Tracking, issuing and filing letters/correspondence relevant to the team o Co-ordinating with consultants working with the team, and managing documentation associated with their deliverables o Managing correspondence, consultation responses and other documentation using the CRU’s records management system and sharepoint/intranet site o Managing documentation related to Flexibility and System Services o Other general administrative duties as may be assigned. The above list is not exhaustive. The Candidate Essential Criteria: Candidates must have on or before the closing date for applications the following: 1. Minimum of 2 years relevant administrative / clerical experience 2. Comprehensive knowledge of Microsoft 365 Products (Word, Excel, PowerPoint & Outlook) Desirable requirements: 3. Experience of using records/document management applications 4. Previous experience co-ordinating meetings, workshops and other events with multiple stakeholders. 5. Previous knowledge/experience of working in a regulatory body. Core Competencies (Appendix A) • Teamwork • CRU Specialist Knowledge • Analysis & Decision Making • Delivery of Results • Interpersonal & Communication Skills • Drive, Commitment and Values The Package We are offering an attractive package: • Starting salary of €35,792 (Salary scale: €35,792 - €58,249) o Candidates should note that entry will be at the minimum of the scale and the rate of remuneration may be adjusted from time to time in line with Government pay policy. o Candidates should note that different pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant. • Attractive Pension Scheme • Increments may be awarded subject to satisfactory performance. • Opportunity to work remotely up to 3 days per week. • Access to cycle to work scheme. • 23 days rising to 24 days after 5 years’ service and 25 days after 10 years’ service • 11 days bank/ public holiday • Flexible working arrangements • Opportunity to remote work for up to 3 days per week • Tax free bus / Luas to assist with travel costs to and from work. • Access to Employee Assistance Programme • Opportunity for further education Appendix A Key competencies for the role Teamwork • Clearly understands their own role in the team, making every effort to play their part while being aware of the activities of other team members. • Can articulate points at team meetings. • Is flexible, adaptive and willing to lead change, positively contributing to the achievement of team objectives. • Builds, leads and maintains contact with colleagues at all levels to assist in performing role and is growing their network in comparable organisations. CRU/Specialist Knowledge • Clearly understands the role and objectives and how they fit into the work of the team. • Develop proficient knowledge of their key priorities and tasks within team and/or division. • Developing broader knowledge of CRU’s impact throughout the regulated sector. • Fully understands and can articulate/drive CRU’s values and mission. • Knowledge of all divisions in the CRU and awareness of the environment in which CRU operates. Analysis & Decision Making • Displays great interest in learning and developing knowledge of systems and processes. • Is clearly gaining an understanding of policies and processes. • Is displaying good understanding of the need for record keeping and has them in place. • Is displaying a growing understanding of the different information types and sources and is learning and developing confidence in their ability to make decisions. Delivery of Results • Shows a good understanding of the work responsibilities and is displaying increasing awareness of key processes. • Understands the time pressures that others are under and works to support them. • Is displaying a clear understanding of the written and verbal language used in the organisation. • Recognises timelines and ensures delivery of tasks. • Seeks assistance, guidance or mentoring at an appropriate level. Interpersonal & Communication Skills • Understands the need for courteousness and respect. • Understands the standards and expectation of the organisation. • Is capable in all situations and has developed an understanding of the perspectives/ requirements/needs of others. Drive, commitment and values • Recognises excellent performance standards are critical and provides a service including all the critical components of a quality service. • Demonstrates awareness of the Commission’s function and role and displays an understanding of the value of this. • Strives in their first year to see, accept and deliver quality work based on a strong work ethic
Buying Administration Assistant
Today there are 13 Avoca locations across the country and so much of what you see in our stores has been designed by our in-house Creative team. We are passionate about Irish craft and design, and maintaining the integrity of the Avoca brand while always striving to create new, innovative, meaningful products and experiences. As a team, we foster a very creative and collaborative environment, and we are looking for an enthusiastic and talented buyer’s administration assistant to join our Buying team in Avoca Head Office in Kilmacanogue. Avoca Buyer's Admin Assistant Avoca are looking for a Buyers admin assistant to join them on an ongoing basis to help support the team with a backlog of admin across Fashion, Accessories, Homeware and Beauty. Your responsibilities will include: · Monitoring the critical path and delivery schedule · Regular catch ups with internal departments including warehouse and store teams · Liaising with suppliers to request order confirmations · Allocating stock and ensuring inter store transfers are carried out regularly to Avoca stores · Raising Purchase orders and product splits to stores across a range of departments · Daily communication with suppliers on a range of issues from managing orders, investigation of shortages/non-compliant deliveries · Completing trend research comparative shops and feeding back to relevant buyers · Creating reports and sales analysis to assist the buying team · Preparing Buyers packs for appointments · Assisting with Range Planning and Picture Sheets · Ownership of keeping supplier bible up to date · Sample management across all departments · Assisting with product launches · Supporting with any ad-hoc admin that is needed for the team The successful candidate will have gained experience in a similar buying admin or retail role and be confident in a fast-paced environment. An interest in Excel and analysing data and retail is beneficial. Being immediately available is essential as this role is likely to be filled ASAP. Why work with us? We're always on the lookout for like-minded folks to join our merry band of men and women. So, apart from coming to work with your amazing teammates every day, we also offer the following benefits:
Services and Liaison Librarian
The Purpose of the Role Applications are invited for the post of Services and Liaison Librarian, Research Collections, at the Library of Trinity College Dublin, the University of Dublin. This is an exciting new role to work with a team who support researchers, as well as and undergraduate and postgraduate students, in their use of the unique and distinctive collections in the Library’s care dating from 3,000 BC to the present day. The Services and Liaison Librarian, Research Collections, will be responsible for the day-to-day management of the team who deliver study centre services, as well as supporting an expanding programme of academic-led seminars which are integrated into the Trinity curriculum and beyond. The successful candidate will be expected to focus on increasing positive engagement with the physical collections in a user-focussed environment, whilst also ensuring the careful handling of collections and their ongoing security. To successfully integrate the services, various policies and practices will require review and amendment. The Services and Liaison Librarian will report to the Head of Research Collections and engage regularly with the curatorial team of Assistant Librarians in the division to ensure adequate, in-depth research support is provided to study centre users, and ensure that the daily delivery of frontline support is provided at the highest possible level by the team of staff who welcome and supervise readers. The post holder will also regularly liaise with colleagues across the Readers’ Services division to ensure consistency across services in different library spaces. Context The Research Collections division is undergoing change with ongoing preparations for the redevelopment of the historic Old Library building, home to its world class collections and associated reading room space. The redevelopment project will deliver a new and inspirational Research Collections study centre and adjacent seminar facility for current and future users of the collections. In the interim period until building reopening, a temporary study centre facility will provide an integrated service in the Ussher Library basement: bringing together fully, for the first time, access to the collections of early printed books and special collections, with manuscripts and archives – adjacent to the Map Library reading room. This is a permanent, full-time position. The post is subject to satisfactory completion of a probation period. This position is 35 hours per week (pro-rata), 7 hours each day Monday to Friday, e.g. 9:00 am to 5:00 pm with a lunch hour. It currently does not attract flexitime; however a flexible working day can be arranged by agreement with the line manager. In addition, the postholder will work on the Saturday Duty roster on a pro-rata basis (currently one in every seven for full-time equivalent staff) and some evening duties. Main Responsibilities This is a list of the tasks, duties and responsibilities for the role. Service • To evaluate, update and implement changes to policies and practices associated with the delivery of an integrated Research Collections study centre: including those associated with access and registration, material retrieval and issuing, service hours, enquiry handling, collection security, GDPR compliance, seminar bookings, etc. • To deliver a user-focused service for scholars and students at all levels, with the support of the team of staff who greet, supervise and assist users of the centre, and who deliver back-office activities. • To maintain oversight of the quality of user facilities and experiences, including upkeep and improvements of user guides and information on the webpage. • To monitor and analyse user feedback, visitor numbers and enquiry statistics with the purpose of identifying trends and then prioritising service developments or new initiatives. • To maintain oversight of the Centre’s supervision rota, and to address gaps due to absence/vacancy; to participate in reading room supervision, as required; and to work on a roster of Saturday and evening duty. • To meet regularly with the team delivering study centre service, to share experiences and updates, to provide regular training opportunities, to encourage personal development, and to support the implementation of new service objectives. • Liaison with the curatorial team to ensure expert level support is available to researchers and undergraduate and postgraduate students working with Research Collections material, and to promote long-standing partnerships with researchers. • Regular liaison with the three Deputy Heads of Reader Services responsible for space, digital systems and services, and teaching and research support to ensure consistency of service across the whole Library and ongoing improvements to services. • To maintain an awareness and participate in wider developments in the provision of excellent reader service by attending relevant meetings, seminars, workshops and other professional events as required, and liaising with colleagues in other academic libraries. • Contribute to wider library initiatives and working groups, such as those dealing with web services, offsite collection storage, the library management system, access policies, communications, conservation and digitisation programmes, etc. Collection care and data protection • To ensure the utmost care and security of the collections, and the compliance of readers and staff with necessary legislation (such as data protection and copyright, dignity and respect, and health and safety, etc.). General • To show a commitment to ongoing professional development. • Other related duties as directed by the Head of Research Collections. Person Requirements The role-holder will require the following knowledge, skills and attributes for successful performance in the role. Qualifications • Good honours degree – essential. • Professional postgraduate qualification in Library or Information Studies, or Archival Management – essential. Knowledge • Understanding of and commitment to excellent customer service, and able to form lasting positive relationships with service users – essential. • An interest in a specific area or aspect of the Library’s Research Collections – desirable. Experience • At least two years’ experience; working in an academic library and/or with special collections in a customer facing role – essential. • Experience of managing staff, including determining objectives, motivating, and confident in delivering change during a complex period in the development of an organization – essential. Skills • Creative approach to problem solving, using initiative and collaborating with others to resolve issues and to deliver new services. • Excellent IT skills including experience with the suite of MS programmes - essential. • Excellent communication skills, both written and verbal. • Ability to organise and prioritise workload and meet deadlines while paying attention to detail. Personal attributes • Ability to work independently and also as part of a team. • Commitment to a service ethos
Clinic Coordinator
Based in our Bray Clinic - We are looking for someone to build their professional career with Hidden Hearing as an integral member of our Bray Clinic team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success. The central responsibilities of this role are; Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Bray area. Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Bray area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous. Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years. There is a basic, and commission, giving On Target Earnings of circa 40K per annum. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think that you would be a suitable candidate to join our Hidden Hearing team, we would be delighted to hear from you. Job Types: Permanent, Full-time OTE for this role are: €30,000 - €40,000 per year Benefits:
QC Laboratory Apprentice
JOB PURPOSE: This brief demands a commitment to the quality effort, i.e., the application of sound practices and good technical skills. PERSONAL QUALITIES: The QC Apprentice will be trained to possess the following skills:
