Jobs in Dublin

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Privacy Decision Manager


Facebook strives to respect the rights of its users and ensure that their data is used in a legal and authorized manner. Understanding that there is limitless potential for the use of personal data, Facebook is committed to the development of an industry leading Global Privacy Team that is ready to take on the challenge of safeguarding and preserving the privacy choices of every individual user. As part of Facebook’s Central Privacy Program, we have a European Data Protection Program (EDPP) focused on General Data Protection Regulation (GDPR). The European Data Protection Program is chartered to operate, manage and monitor General Data Protection Program (GDPR) relevant processes to ensure regulatory compliance. We are looking for a Privacy Decision Manager to support the team in intaking, triaging and coordinating decisions on product releases and other initiatives with senior Decision Makers in Ireland and managing escalations to the Facebook Ireland Board. The Privacy Decision Manager is responsible for managing the journey of Data Protection Decisions at Facebook Ireland. The successful candidate will operate at the intersection of project management and regulatory compliance to help drive the initiatives of the EDPP. In this role the successful candidate will work closely with the legal team to coordinate various decisions which involves collecting relevant information, creating documentation records and engaging senior leaders for decisioning and sign-off. A successful candidate will have substantive experience working on compliance and business projects as well as strong interpersonal and coordination skills. This is a full-time position that will be based at our International headquarters in Dublin, Ireland. Privacy Decision Manager Responsibilities Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started. Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at

23 days agoFull-time

Principal Customer Onboarding Specialist


Principal Customer Onboarding Specialist Dublin, Ireland

23 days ago

Customer Onboarding Specialist


Customer Onboarding Specialist Dublin, Ireland

23 days ago

Channel Account Manager


Channel Account Manager - Italy Dublin, Ireland

23 days ago

Cloud Support Associate


DESCRIPTION Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join us as a Developer Support Engineer who helps individuals and businesses take their computing infrastructures and applications into the Cloud. What can you expect from a life in the Amazon Cloud as a Cloud Support Engineer? You will be surrounded by people that are wickedly smart, passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you: · Learn and use groundbreaking technologies · Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs · Interact with leading technologists around the world · Work directly with Amazon Web Service architects to help reproduce and resolve customer issues · Leverage your extensive customer support experience to provide feedback to internal AWS teams on how our customers use our services · Drive customer communication during critical events BASIC QUALIFICATIONS · Fluent in Mandarin Language · Experience Linux or Windows system administrator skills · Experienced with Linux/Windows system monitoring and analysis · Good understanding of distributed computing environments · Technology-related Bachelor’s degree or equivalent work experience · Excellent oral and written communication skills · Customer service experience / strong customer focus · Strong multi-tasking skills · Strong analysis and troubleshooting skills and experience · Self-starter who is excited about learning new technology PREFERRED QUALIFICATIONS · Networking (DNS, TCP/IP) · Exposure to Virtualization (VMware, Xen, Hypervisor) · Prior working experience with AWS - any or all of EC2, S3, EBS, ELB, RDS, VPC, VPN, Direct Connect, Route53 · Exposure to security concepts / best practices · Expertise with IPsec and SSL VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tools · Experience with various routers and firewall appliances from: Cisco, Juniper, SonicWALL, Checkpoint, Watchguard, Palo-Alto, etc. · Certification: CCNA R&S or Security, CCNP R&S or Security or equivalent. · Strong knowledge with BGP (preferred) or any other dynamic routing protocol · Experience with OpenSWAN and OpenVPN Amazon Web Services is hiring. For more information: What if I’m not an expert in all the preferred qualifications listed on the job description? That’s okay. That’s our preferred list, not a required listed. We hire smart people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet. “Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.”

23 days ago

Data Privacy Manager

Dunnes StoresDublin

DATA PRIVACY MANAGER Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food and fashion retailing. We are Irish owned and operate over 130 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. We are expanding our service and product offering for our customers all the time. We currently have a vacancy for an experienced Data Privacy Manager to join our legal team based in our Head Office in Dublin City Centre. This is an exciting opportunity for an experienced and enthusiastic data privacy expert to join a dynamic team in a competitive and fast paced retail environment. In this role, you will be reporting to the General Counsel, to manage the data privacy requirements of the business. We process personal data of customers, employees and suppliers. Key responsibilities will include:

23 days agoFull-time

Sr. Manager


Sr. Manager, Customer Experience Services EMEA At Slack, our mission is to make people’s working lives simpler, more pleasant and more productive. Our Customer Experience team lives this every day, by providing delightful experiences to our customers. We have a healthy roster of Fortune 500 companies that rely on Slack for their day-to-day communication, and they have highly customised support needs. Our Customer Experience team's top priority is to make our customers successful and ensure that their experience using Slack is a pleasant and productive one. As the Regional Manager of Customer Experience for EMEA you will lead and grow the regional team and be responsible for bringing Slack’s legendary customer support to our expanding number of customers. You will serve as a strategist and coach, helping your team remove barriers to work transformation that a customer may face. This role requires strong strategic, execution and leadership skills. Not only will you be directly responsible for keeping Slack’s customers happy and productive, you will have a team of talented managers and agents looking for your guidance to help them reach their goals and grow in their own careers. You will communicate openly and regularly with your team members about their performance, aspirations, and well-being. Your exemplary character, passion, and understanding of what it takes to provide customers with the best experience possible will allow you to encourage positive interactions with our users and inspire your team. You will implement solutions to inefficient processes and workflows, and contribute to meeting organisational goals. You will assist in interviewing, training and onboarding of new hires and serve as a point of contact for any issues affecting your team. What you will be doing Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack.

23 days ago

Issue Policy Manager


Responsibilities As a Product Policy Lead, you are an expert on Integrity & Authenticity area and have an in-depth understanding of the impact of technology, media, and cultural trends on Integrity & Authenticity. You will be a key organizer and influencer, leading a team in driving policy implementation to uphold the highest standards of online safety. What will I be doing? - Craft and assist in implementing, both internally and externally, content policies for our global community on the TikTok platform which focus on Integrity & Authenticity - Collaborate with Global Public Policy, Product, Operations, Legal, and Public Relations teams to improve content policies and streamline enforcement policies and processes - Act as a global escalation point of contact, align all stakeholders, and respond to emergency content safety-related cases - Build and lead a high-performing policy team, manage cross-team relations and optimize policy iteration & implementation procedures to deliver high-quality results Requirements What should I bring with me? - Academic background in Public Policy, Law, or related field - Significant experience in policy, policy enforcement, or public policy, specifically in technology/social media/content - Experience with international Internet/social media/content issues

23 days ago

Senior Systems Platform Engineer


Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.  Job Title Senior Systems Platform EngineerOverview: The Web Platform Engineering team is responsible for the automation, build and configuration of mission critical middleware infrastructure for all web-based applications and services at MasterCard. Our team of Engineers are engaged early in the project lifecycle to ensure, along with other vital teams, that the technical design, the final build and configuration of the web infrastructure meets MasterCard's requirements for speed to market, security, sizing, performance, and resiliency. • Do you enjoy building mission critical middleware infrastructure? • Do you have a high degree of initiative and self-motivation and demonstrate the ability to drive results? • Are you passionate about delivering quality? Role • Build and implementation of new middleware components such as JBoss, WebSphere, Tomcat, F5 (BIG-IP), Webseal/ISAM, IIS, Apache, etc. • Collaborate with Development teams to discuss, analyze, or resolve application and usability issues and suggest to engage the Technology Engineer for any new requirements which are not defined in standard architecture design document (TAD). • Document installation and configuration procedures to allow maintenance and repetition as well as maintaining this documentation. • Implement complex security integration utilizing MSSL, mutual authentication, hardware certificates, software certificates, dynamic endpoints, and other security models. • Participate in the project's environment shakedown testing and troubleshooting efforts as required. • Responsible for project handover to the Web operations team with hand over documentation from a Web infrastructure perspective. All About You • Experienced Web Admin with Advanced knowledge of Internet architecture and project delivery • Intermediate knowledge of JBoss, WebSphere, Tomcat, Apache, WebSeal • Intermediate knowledge of load balancers and web application firewalls • Intermediate knowledge of network and operating system principles • Experience with automation • Strong communication skills • Detailed oriented Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

23 days ago

Customer Solutions

Bank of IrelandDublin

Bank of Ireland wants to be recognised as a world class provider of superior customer service. In order to do this we must make it easy for our customers to do business with us by providing ease of access to services through multiple channels and developing innovative process improvements to enhance the customer experience.OurCustomer SolutionsProgramme will provide successful applicants with the opportunity to get a real all-round insight to each of our businesses and be part of designing innovative solutions for our customers. The Opportunity Successful applicants will take on a number of challenging rotations during the two year programme across our business from our Customer Service proposition, to our Digital and Innovation journey, as well as our Operations and Payments businesses. It is a fast paced and ever evolving area and we are seeking talented, innovative and motivated graduates to join our diverse team. Over the course of the programme you will gain first-hand knowledge and practice of applying the principles of continuous improvement, lean operations and project management. You will play a key role in supporting the Group's Digital & Innovation agenda. You will also be given the chance to develop your stakeholder management capability and will have the opportunity to work at a strategic level supporting a number of innovative change programmes. What you can expect in return As part of your time on the programme you will manage a number of projects to support the Working Together agenda, collaborating with stakeholders at all levels. Working Together is our people framework to deliver on the division's key priority areas. Distribution channels, Group Cheif Executives Office and Group Fraud are examples of some of the teams which you could work on. As well as this, all of our Customer Solutions Graduate Programme participants get the chance to undertake our Diploma in Banking, Operations & Digital which is in conjunction with UCD and the Institute of Banking. Previous graduates have gone on to challenge for and secure Business Analyst roles right across the business, supporting innovative and dynamic change programmes. Core Competencies: W here Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles will not be accepted for this role. Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce. Key Competencies Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role. Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

23 days agoGraduate
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