Civil Service jobs in Dublin
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About Us: Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. Position Purpose: We are looking for an experienced Customer Service Advisor with strong administration and communication skills for this fast-paced Customer support role. Working as part of the Customer Support Team the main aim of this role is to provide excellent customer support to incoming customer queries via the telephone, email and web-based systems. Key Job Activities: The main responsibilities of this Customer Service Administrator will include: Answering incoming telephone calls within the agreed service levels. Focussing on attaining high levels of customer satisfaction. Promoting a positive team culture and contributing to effective team working. Achieving the set target rates on calls and cases. Promoting a “first time fix” approach. Ensuring that full details of each interaction is logged on the electronic customer account. Following the agreed guidelines and best practice when handling customer contacts. Resolving each query at the first point of contact where possible and escalating issues upwards where this cannot be achieved. Liaising with all departments to meet client requirements. Education: Preferred Education: in English Junior Certificate and Leaving Certificates. Experience (EMEAA): We are looking for a Customer Service Administrator who can demonstrate: Experience in a fast paced, telephone-based customer service work environment. The ability to manage time and workload without direct supervision. The ability to build effective working relationships quickly with customers and colleagues. Excellent communication skills including listening and accurately documenting customer requests. A strong team player who can work well under pressure and manage a large customer base. Good knowledge of information technology including Microsoft Office and previous experience of using a CRM. Certifications and/or Licenses: Benefits: Stericycle offers you:
Customer Service Specialist
Our people make the difference. Here at PHX Ireland, we strive to be a place for everyone - where each and every one of us can be our true, authentic selves, every single day. For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It’s the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don’t just embrace our differences – we celebrate them. Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are – and that’s something we are really proud of. Which is why we’ve summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive. Responsibilities Our Customer Service Specialist typically responds to customers via phone, e-mail and online chat. Your duties include obtaining and recording the details of customer enquiries, comments and complaints, as well as the actions taken to resolve any issues. You will also help to provide information about company products or services; assist with or cancel website orders; refer unresolved grievances to the proper company departmental specialist; and provide refunds, bill adjustments or exchanges. Being an effective Customer Service Specialist requires excellent communication skills, reading comprehension, sound writing skills and decision-making abilities. The capacity to think critically and be self-monitoring (making self-corrective improvements in performance, organization and time management) is also essential to this job. The technical skills needed to work in our customer service primarily involve computer usage. You will use a variety of company software packages to help manage our responses to enquiries and communication received. In addition there are additional duties to provide extra support and assistance to the Store and Online teams, which will help you develop additional experience and skills. Duties include About PHX Ireland & PHOENIX Group PHX Ireland Group is Ireland’s leading fully integrated healthcare provider. We deliver health. We are comprised of United Drug, Ireland’s leading pharmaceutical wholesaler and distributor; McCabes Pharmacy, Ireland’s leading community pharmacy chain; and TCP Homecare, innovators in clinical home nursing services and direct to patient delivery solutions. PHX Ireland Group employs over 1,800 people, operates 5 distribution centres and pharmacies nationwide, delivering over 85 million packs to Irish pharmacies and hospitals and serving 500,000 patients each year. By working together to provide these solutions, PHX Ireland can enable a sustainable healthcare system and support Irish Healthcare. PHX Ireland is part of the PHOENIX group, Europe’s leading healthcare provider. Headquartered in Mannheim, Germany, the PHOENIX group brings together more than 48,000 employees from 29 countries, includes 223 pharmaceutical distribution sites, and more than 3200 owned pharmacies and 17000 partner pharmacies. Every day, the PHOENIX group makes an important contribution to comprehensive and safe healthcare in Europe. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Cleaning Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for a Cleaning Operative to join our team based at Dublin, CSSO (Chief State Solicitor's Office). This is a great opportunity to join a world leading facilities management company. Working Pattern: Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE – GREAT SERVICE-GREAT FUTURE
Cleaning Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for a Cleaning Operative to join our team based at Dublin, DDLETB St Joseph’s Youth Reach. This is a great opportunity to join a world leading facilities management company. Working Pattern: Please note, the successful applicant's offer is subject to a Garda Vetting check prior to commencement of role. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE – GREAT SERVICE-GREAT FUTURE
Candidate/registered Advance Nurse Practitioner Rheumatology
Candidate/Registered Advance Nurse Practitioner (cANP or RANP) Rheumatology Informal enquiries for this recruitment panel advertisement are most welcome. Please contact Stefan Weimer | Assistant Director of Nursing | (01)4912589 | sweimer@olh.ie A detailed Job Description & Person Specification can be downloaded below or by contacting the HR Department | hr@olh.ie | (01) 491 2594. Latest date for receipt of applications is 12 PM on 16th of May 2025.
Room Leader
Are you passionate about working with young children? Do you have a caring and patient nature? We’re looking for a Room Leader to join our vibrant team, where you’ll have the opportunity to make a real difference in the lives of children, all while enjoying a fantastic work-life balance. Our award-winning nursery, Greendale, is seeking a dedicated and enthusiastic Room Leader to join their team! This is a Full-time, Permanent position based in on Glengormley Nursery Greendale. Greendale is currently seeking a passionate and committed Room Leader to join our vibrant team. This is a permanent, full-time role offering 36 hours per week, worked across four days on a rotating schedule between 7:00am and 6:00pm. As a Room Leader, you’ll play a key role in supporting and guiding your team to deliver exceptional care and learning experiences for the children in your room. Key Responsibilities: Lead and support your designated room team with a fair, consistent, and positive approach. Help implement engaging and age-appropriate programmes for the children. Contribute to and oversee observations, planning, and the development of individual education and care plans. Ensure a safe, hygienic, and welcoming environment for all children. Maintain strong communication with parents, carers, and external professionals. Participate actively in team meetings and contribute to a collaborative work environment. Carry out additional duties as requested by management. Essential Criteria: NVQ Level 3 in Childcare (or currently working towards completion). Proven experience in a day nursery or childcare setting. Demonstrated experience in leading or supervising a team. Excellent communication and interpersonal skills. Dependable, punctual, and physically capable of meeting the demands of the role. Patient, enthusiastic, and committed to creating a positive learning atmosphere. If you’re looking for a rewarding career in early years education, with a great balance between work and life, we’d love to hear from you! Apply today and start your journey with us. * Must be aged 18 or over at the time of application
Room Leader
Are you passionate about working with young children? Do you have a caring and patient nature? We’re looking for a Room Leader to join our vibrant team, where you’ll have the opportunity to make a real difference in the lives of children, all while enjoying a fantastic work-life balance. Our award-winning nursery, Greendale, is seeking a dedicated and enthusiastic Room Leader to join their team! This is a Full-time, Permanent position based in on Glengormley Nursery Greendale. Greendale is currently seeking a passionate and committed Room Leader to join our vibrant team. This is a permanent, full-time role offering 36 hours per week, worked across four days on a rotating schedule between 7:00am and 6:00pm. As a Room Leader, you’ll play a key role in supporting and guiding your team to deliver exceptional care and learning experiences for the children in your room. Key Responsibilities: Lead and support your designated room team with a fair, consistent, and positive approach. Help implement engaging and age-appropriate programmes for the children. Contribute to and oversee observations, planning, and the development of individual education and care plans. Ensure a safe, hygienic, and welcoming environment for all children. Maintain strong communication with parents, carers, and external professionals. Participate actively in team meetings and contribute to a collaborative work environment. Carry out additional duties as requested by management. Essential Criteria: NVQ Level 3 in Childcare (or currently working towards completion). Proven experience in a day nursery or childcare setting. Demonstrated experience in leading or supervising a team. Excellent communication and interpersonal skills. Dependable, punctual, and physically capable of meeting the demands of the role. Patient, enthusiastic, and committed to creating a positive learning atmosphere. If you’re looking for a rewarding career in early years education, with a great balance between work and life, we’d love to hear from you! Apply today and start your journey with us. * Must be aged 18 or over at the time of application
People And Culture Administrator
We are currently recruiting for a People and Culture Administrator to join our team based at Annon House, Ormeau Road, Belfast. You will play an instrumental role in helping managers to onboard and off board employees in an organised and efficient manner. This role will also oversee many day-to-day employee experience duties creating an inclusive, innovative, healthy and value based working environment. They will contribute to the Company's commitment to social impact by promoting and advising on employee benefits, health and wellbeing, equality and diversity and community involvement. Working Pattern: • 37.5 hours per week • Monday to Friday • 9.00am – 5pm • Agile working (normally 3 days office based) Rewards: • 25 days holiday plus 8 bank holidays • Life Assurance • Company Pension Scheme (Salary Exchange option) • Leadership and Development Academy • Enhanced Parental Pay Schemes • Employee Assistance Programme to support your health & wellbeing • Financial Education/Financial wellbeing advisory service • Unrivalled opportunities for career progression • Company Events The Role: • Onboarding of new hires (including Right to Work/ Security Checks, Offer letters, Contracts of Employment) • Assist the operations team with ensuring new hires and transitioning team members receive the right onboarding information at the right time (positively contributing to their future success) • Ensuring data is captured to comply with audits • Routinely monitor new hire onboarding dashboard while raising awareness to hires that have outstanding tasks to complete • Administration of offboarding, recording of sickness absence and maternity, monitoring HR email inbox and responding to queries from managers and employees. • Organising training sessions – sending out invites, booking venues and arranging catering. • Maintaining and updating employee records and issuing contractual amendments, as necessary. • Assisting in our Employee Voice committee • Assist in benefit advisory and annual reviews • Assist with our Health and Wellbeing Strategy and our Equality, Diversity and Inclusion Strategy The Person : • 1+ year experience within a busy of Human Resource department • Proven ability to quickly learn new software applications with minimal training required. • Strong multi-tasking skills (ability to effectively manage multiple project components at the same time while meeting tight deadlines) required. • Proven ability to work well with a wide range of people and personalities • Strong administration, written and verbal skills • Able to work in a fast paced, constantly changing environment • Comfortable with Microsoft Suite, PowerPoint and Word, basic to intermediate with Excel • Occasional travel to Dublin Office and sites throughout Ireland will be required • Basic knowledge of NI and ROI employment law is desirable The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Mobile Catering Assistant
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for a Mobile Catering Assistant to join our team. This is a great opportunity to join a world leading facilities management company. Working Pattern: Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE – GREAT SERVICE-GREAT FUTURE
DML-- - Head Of Service, Planning And Performance
Head of Service, Planning and Performance – HSE Dublin and Midlands Region The HSE has a blended working policy, and the Regional Director of Finance will consider flexibility around location, subject to regular availability for regional and national meetings as the role demands. There is currently one permanent whole-time vacancy available within the Dublin and Midlands Region. A panel may be formed as a result of this campaign from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. ***Please note we do not accept CV's for this post- completed application forms only*** Informal Enquiries: Regional Director of Finance – Joseph Campbell Email: Joseph.Campbell2@hse.ie HR Point of Contact: DML is committed to providing information and services which are accessible to all, if you require accessibility assistance throughout any stage of the recruitment process, please contact: Elizabeth Kidd HR Recruitment Officer HSE Dublin and Midlands Email: Elizabeth.kidd@hse.ie Tel: 087 3379265 Purpose of the Post The primary purpose of the Head of Service, Planning and Performancel role is to support the delivery of integrated financial and management reporting as well as contributing to the overall mission, vision, values and strategy of the Health Region and wider HSE. • To ensure the highest standard of financial processes, business intelligence, reporting and support for compliance with best practice in terms of financial matters. This will involve full use of IFMS and fully exploiting opportunities to make use of National Financial Shared Services and National Procurement. • To ensure meaningful and timely analysis and interpretation of regional financial result to support the delivery of high quality integrated health and social care services. • To progress financial challenges to resolution, ensuring performance metrics and KPIs are achieved. • To work with the Regional Director of Finance, IHA Managers and the regional finance teams to provide regional financial input to the National Service Plan. Eligibility Criteria Candidates must have at the latest date of application: • Hold a professional accountancy qualification and be a member of a recognised or prescribed accountancy body such as ACCA, CPA, ACMA, CIMA, ACA or an equivalent accountancy body in another jurisdiction for a minimum of 10 years • Significant experience in a senior management role in finance in a large complex environment to include a minimum of 5 years, at senior leadership level, in financial management and planning in a healthcare setting with multiple stakeholders • A significant track record of achievement in a performance driven organisation. • Significant experience of working collaboratively and cross functionally within a complex working environment with multiple internal and external stakeholders, as relevant to the role • Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character
