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Emergency Medical Controller (E-Call Taker)

HSE - National Ambulance ServiceNationwide€33,825 - €48,896 per year

Job Title, Grade Code: Emergency Medical Controller (Emergency Call Taker) Grade Code: 6455 Remuneration The Salary scale for the post as at 01/01/2024 is: €33,825, €35,714, €36,796, €38,002, €39,035, €40,392, €41,757, €43,119, €44,484, €47,063 , €48,896 LSI Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Campaign Reference: NRS14281 Closing Date: Monday 13th May 2024 at 3pm Proposed Interview Date (s) The recruitment and selection process for this campaign will be managed by the National Recruitment Service and will involve various stages. The stages of this process are as follows:  Stage 1 – Application Form ( www.hse.ie ) Stage 2 – Online Assessments provisionally scheduled to take place W/C 27/05/2024 Stage 3 – Interview provisionally scheduled to take place W/C 24/06/2024 Please note these dates are provisional and are subject to change. For further information on the various stages of the recruitment process for this campaign please refer to Page 2 of the Additional Campaign Information. Taking up Appointment: A start date will be indicated at job offer stage. Location of Post: National Ambulance Service - National Ambulance Service Command & Control Centre Details of the HSE National Ambulance Structure are provided at: https://www.nationalambulanceservice.ie/aboutnationalambulanceservice/ Post holders arising from this recruitment campaign will be based in the National Ambulance Service Command & Control Centre in either Ballyshannon, Co Donegal or Tallaght, Co Dublin. A panel may be created for the National Ambulance Service from which current and future permanent and specified purpose vacancies of full or part time duration may be filled. Informal Enquiries: Ken Lyons, General Manager NEOC Email: ken.lyons@hse.ie Phone: 0879760013 Details of Service The role and purpose of the National Ambulance Service is to provide a clinically appropriate and timely pre-hospital patient care and intermediate care service. Pre-hospital emergency care and intermediate care services are provided as an integral part of a continuum of care for patients/clients and there is a requirement to work in partnership with other health care providers in both Scheduled and Unscheduled Healthcare Services. Purpose of the Post The Emergency Medical Controller (Emergency Call Taker) post is designed to operate in a communications command and control centre environment in order to control efficiently and effectively the emergency ambulance, intermediate care and first responder services for service users and to cater for the communications needs of the Health Service. Responsible for the efficient and effective call taking of EMS, ICS and related calls and requests in order to meet service user’s needs in a timely manner and within the framework of policies, procedures and guidelines. Additionally, the Emergency Medical Controller (Emergency Call Taker) will have a key role in the future operation of alternative referral pathways. The Emergency Medical Controller (Emergency Call Taker) has a key role in delivering an effective response to emergencies within an established set of performance indicator response times. The Emergency Medical Controller (Emergency Call Taker) will play a lead role in improving communication within and externally to the service, by performing their duties in line with the ethos of customer/client service. Principal Duties and Responsibilities Service Delivery and Performance §  Ensure that all requests for EMS and ICS are dealt with appropriately with particular emphasis on “can do” approach ensuring the best outcomes for all patients and clients. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Tenure The current vacancies will be full time and permanent (upon successful completion of training) across Ballyshannon and Tallaght location. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale for the post as at 01/01/2024 is: €33,825, €35,714, €36,796, €38,002, €39,035, €40,392, €41,757, €43,119, €44,484, €47,063 , €48,896 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. Annual Leave The annual leave associated with the post will be confirmed at Job Offer stage.   Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: •        Developing a SSSS for the department/service [1] , as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. •        Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. •        Consulting and communicating with staff and safety representatives on OSH matters. •        Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. •        Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures [2] . •        Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. •        Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example.  Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] A template SSSS and guidelines are available on writing your site or service safety statement . 2 Structures and processes for effective incident management and review of incidents. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

9 days agoFull-timePermanent

P/T Conveyancing Solicitor

Dillon & Co SolicitorsDublin

Dillon & Company Solicitors, a busy city centre firm, are seeking to employ an experienced Conveyancing Solicitor. This is permanent, part time position, 20 hours per week.  Requirements: If you wish to apply for this role please email a CV and cover letter to: info@dillonandcosolicitors.com

13 days agoPart-timePermanent

Hotel Receptionist

Grand HotelMalahide, Dublin

Experienced Receptionist – 4* Grand Hotel, Malahide Are you an experienced and customer focused Hotel Receptionist? If so, we've just the role for you. We are now recruiting an experienced Receptionist to join our front office team on a permanent full-time basis. Responsibilities will include: · To greet guests in a warm and friendly manner outlining the facilities of the Hotel · Check in and out guests efficiently and professionally using Opera Cloud. · Advise all Departments of any special requests by guests i.e. dinner reservations, ordering taxis, room service etc. · Correctly post all charges to the individual guest rooms · Inform the Duty Manager of any guest queries, complaints or suggestions · Handling safe deposit for guests, also dealing with foreign exchange and monies at the Desk · To oversee that all Departmental floats are signed in and out in the correct manner · Attend all Departmental and Hotel training courses and meetings as required · To pass over correct and detailed information to the following shift ‘pass-over’; · To update Opera on serviced and out of service rooms by liasing with the Accommodation Department; The ideal candidate: Would have good knowledge of Opera PMS- Ideally Opera Cloud version Would have at least 2 years experience in a busy Hotel reception We are seeking an enthusiastic, motivated and hardworking individual with a strong commitment to quality, high standards, service and customer care. Excellent attention to detail is required as well as excellent interpersonal and communication skills along with the ability to work within a team environment. Perks of joining the team: We have a very friendly and helpful team and we hope you will fit right into our family. We provide: · Flexible working conditions · Great Remuneration package · Meals on duty · Complementary Staff parking · Free membership of Arena Leisure Centre · Staff recognition & awards · Family and Friends discounted rates · Taxsaver Scheme · Cycle to work Scheme · Cash saving scheme · Refer a friend' scheme · Free access to Arena Gym

30+ days agoFull-timePermanent

Financial Reporting Manager

AIBDublin

Financial Reporting Manager, Dublin Apply now » Date: 23 Apr 2024 Location: Dublin, IE, IE Company: Allied Irish Bank Role Title: FinancialReporting Manager, Financial Control Location: Hybrid approach, which will include a blend of onsite (Dublin) and remote working Are you looking for a new challenge? AIB Finance are looking for a talented and ambitious manager to join our Financial Reporting team. This is a permanent role with a competitive benefits package including pension and holiday entitlements. Our Finance team are key to AIB’s success in delivering its strategic and financial objectives. We are looking for individuals of all backgrounds who want to be part of that successful team, develop their skills, realise their potential and enjoy rewarding careers. We have a hybrid working model that enables our people to balance their time between working from home and the office. Supporting our teams in this way is important to our success. Sound interesting? Then we’d love to hear from you. About the Role: Our teams work to provide insightful financial information to inform decision making across AIB, meet our regulatory commitments, manage AIB’s capital, liquidity and cost effectively and protect the assets of our business for the long term. By doing that we work to contribute to an exceptional customer experience. The Financial Reporting team plays a critical role in the production of the Group’s financial reporting and is responsible for the end-to-end accounting, financial control and reporting process. The team also engages and collaborates with the business supporting enterprise projects and initiatives. Your role will be to lead and inspire a team of finance professionals to deliver on the key responsibilities outlined below, enabling AIB achieve it’s strategic goals and support our customers. Key Responsibilities include: What you will bring: Qualified accountant with minimum of 3 years post qualification experience Banking or financial services experience with an understanding of AIB’s business model, products and financial reporting suite Results driven individual with ability to problem solve, manage competing priorities and to deliver against tight deadlines The ability to analyse and interpret data, to assess its value and to present the findings to the relevant stakeholders in a clear and concise way Strong core business skills including stakeholder management, communication and influencing and managing & developing others. Life at AIB AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard for Inclusion & Diversity. We work to ensure that AIB is a place where diversity is welcome, everyone can thrive, and inclusion is a universal experience. We also pride ourselves in having a range of supports for our people for the challenges life might sometimes throw at them. At AIB, we have a clear purpose - to back our customers to achieve their dreams and ambitions. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. Sustainability is a core part of our strategy, and we are leading the way in climate finance in Ireland and we pledge to DO MORE. If this is for you, we would like to hear from you. Click apply and fill in the online application form. We welcome applications from people of diverse backgrounds and abilities and we are committed to providing reasonable accommodations for all applicants and employees. If you would like more information about the role or working in AIB or should you have a reasonable accommodation request, then please contact the Talent Acquisition Team at careers@aib.ie By when? Closing date is Tuesday 7th May 2024 Job Segment: Recruiting, Data Warehouse, Accounting, Bank, Banking, Human Resources, Technology, Finance Apply now »

12 days agoPermanent

Services and Liaison Librarian

Trinity College DublinDublin

The Purpose of the Role Applications are invited for the post of Services and Liaison Librarian, Research Collections, at the Library of Trinity College Dublin, the University of Dublin. This is an exciting new role to work with a team who support researchers, as well as and undergraduate and postgraduate students, in their use of the unique and distinctive collections in the Library’s care dating from 3,000 BC to the present day. The Services and Liaison Librarian, Research Collections, will be responsible for the day-to-day management of the team who deliver study centre services, as well as supporting an expanding programme of academic-led seminars which are integrated into the Trinity curriculum and beyond. The successful candidate will be expected to focus on increasing positive engagement with the physical collections in a user-focussed environment, whilst also ensuring the careful handling of collections and their ongoing security. To successfully integrate the services, various policies and practices will require review and amendment. The Services and Liaison Librarian will report to the Head of Research Collections and engage regularly with the curatorial team of Assistant Librarians in the division to ensure adequate, in-depth research support is provided to study centre users, and ensure that the daily delivery of frontline support is provided at the highest possible level by the team of staff who welcome and supervise readers. The post holder will also regularly liaise with colleagues across the Readers’ Services division to ensure consistency across services in different library spaces. Context The Research Collections division is undergoing change with ongoing preparations for the redevelopment of the historic Old Library building, home to its world class collections and associated reading room space. The redevelopment project will deliver a new and inspirational Research Collections study centre and adjacent seminar facility for current and future users of the collections. In the interim period until building reopening, a temporary study centre facility will provide an integrated service in the Ussher Library basement: bringing together fully, for the first time, access to the collections of early printed books and special collections, with manuscripts and archives – adjacent to the Map Library reading room. This is a permanent, full-time position. The post is subject to satisfactory completion of a probation period. This position is 35 hours per week (pro-rata), 7 hours each day Monday to Friday, e.g. 9:00 am to 5:00 pm with a lunch hour. It currently does not attract flexitime; however a flexible working day can be arranged by agreement with the line manager. In addition, the postholder will work on the Saturday Duty roster on a pro-rata basis (currently one in every seven for full-time equivalent staff) and some evening duties. Main Responsibilities This is a list of the tasks, duties and responsibilities for the role. Service • To evaluate, update and implement changes to policies and practices associated with the delivery of an integrated Research Collections study centre: including those associated with access and registration, material retrieval and issuing, service hours, enquiry handling, collection security, GDPR compliance, seminar bookings, etc. • To deliver a user-focused service for scholars and students at all levels, with the support of the team of staff who greet, supervise and assist users of the centre, and who deliver back-office activities. • To maintain oversight of the quality of user facilities and experiences, including upkeep and improvements of user guides and information on the webpage. • To monitor and analyse user feedback, visitor numbers and enquiry statistics with the purpose of identifying trends and then prioritising service developments or new initiatives. • To maintain oversight of the Centre’s supervision rota, and to address gaps due to absence/vacancy; to participate in reading room supervision, as required; and to work on a roster of Saturday and evening duty. • To meet regularly with the team delivering study centre service, to share experiences and updates, to provide regular training opportunities, to encourage personal development, and to support the implementation of new service objectives. • Liaison with the curatorial team to ensure expert level support is available to researchers and undergraduate and postgraduate students working with Research Collections material, and to promote long-standing partnerships with researchers. • Regular liaison with the three Deputy Heads of Reader Services responsible for space, digital systems and services, and teaching and research support to ensure consistency of service across the whole Library and ongoing improvements to services. • To maintain an awareness and participate in wider developments in the provision of excellent reader service by attending relevant meetings, seminars, workshops and other professional events as required, and liaising with colleagues in other academic libraries. • Contribute to wider library initiatives and working groups, such as those dealing with web services, offsite collection storage, the library management system, access policies, communications, conservation and digitisation programmes, etc. Collection care and data protection • To ensure the utmost care and security of the collections, and the compliance of readers and staff with necessary legislation (such as data protection and copyright, dignity and respect, and health and safety, etc.). General • To show a commitment to ongoing professional development. • Other related duties as directed by the Head of Research Collections. Person Requirements The role-holder will require the following knowledge, skills and attributes for successful performance in the role. Qualifications • Good honours degree – essential. • Professional postgraduate qualification in Library or Information Studies, or Archival Management – essential. Knowledge • Understanding of and commitment to excellent customer service, and able to form lasting positive relationships with service users – essential. • An interest in a specific area or aspect of the Library’s Research Collections – desirable. Experience • At least two years’ experience; working in an academic library and/or with special collections in a customer facing role – essential. • Experience of managing staff, including determining objectives, motivating, and confident in delivering change during a complex period in the development of an organization – essential. Skills • Creative approach to problem solving, using initiative and collaborating with others to resolve issues and to deliver new services. • Excellent IT skills including experience with the suite of MS programmes - essential. • Excellent communication skills, both written and verbal. • Ability to organise and prioritise workload and meet deadlines while paying attention to detail. Personal attributes • Ability to work independently and also as part of a team. • Commitment to a service ethos

16 hours agoFull-timePermanent

Bar Person

Grand HotelMalahide, Dublin

Senior Bar Person - 4* Grand Hotel, Malahide We are looking for an experienced Bar Person to join our team. The ideal candidate will have previous experience in a similar role within a Hotel property. The ability to work as part of a team is essential, as are excellent cash handling and customer care skills. Responsibilities will include: · Provide a friendly and professional service to all guests · Serving guests in a polite and timely manner · Operating the tills accurately and complying with company cash handling procedures · Ensuring that all bar areas are always kept clean and tidy · Delivering excellence in customer service · Take and process beverage orders · Till operation and cash handling · Maintain high standards of Bar hygiene & presentation Please note that this is a full-time, permanent role involving both weekend and shift work Perks of joining the team: We have a very friendly and helpful team and we hope you will fit right into our family. We provide: · Excellent working conditions · Great Remuneration package · Meals on duty · Complementary Staff parking · Staff recognition & awards · Staff events · Family and Friends discounted rates · TaxSaver Scheme · Cycle to work Scheme · Cash saving scheme · Discounted Doctors Scheme · 'Refer a friend' scheme

30+ days agoFull-timePermanent

Security Guard

EZ Living FurnitureDublin

EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest independent Furniture Retailer in Ireland employing over 300 people. Job Description Static Security Officer required for our Fonthill Store. , Weekends included. Responsibilities: WHY JOIN US? Look us up on Glassdoor- rated 4.6/5 please read our reviews. Up to 23 days holidays per year Fun, fast paced & high energy work environment Culture of developing and promoting from within the company Our Generous staff discounts Our pension scheme Our Bonus Scheme Our Educational Support Scheme Our Discounted corporate rate health care Our free Employee Assistance Programme Our wellbeing initiatives like our Bike to work scheme Career Development Opportunities Continuous professional development with dedicated training resources CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

4 days agoPart-timePermanent

Workplace Experience Coordinator

WorkhumanDublin

The Role: The role of Workplace Experience Coordinator (Front of House) is responsible for managing the reception and presenting a warm, welcoming, first impression of Workhuman. As a Front of House Coordinator, you are part of the EMEA Workplace Experience (WX) Team, reporting to the Senior Manager of Workplace Experience. You will work in close collaboration with the Global WX Team, supporting the future of work. The ideal candidate will have previous experience in a reception, hospitality, or customer facing role, be proficient in using office software, and have excellent organizational skills. If you are a detail-oriented and personable individual who thrives in a fast-paced environment, we encourage you to apply for this position.  Responsibilities:

3 days agoFull-timePermanent

Emergency Medical Technician

The HSENationwide€33,361 - €40,815 per year

Key Working Relationships ·        Control Manager ·        Assistant Chief Ambulance Officer ·        Ambulance Officer Purpose of the Post The Emergency Medical Technician post is designed to provide a comprehensive and dedicated Patient Transport/Intermediate Care Service within the National Ambulance Service. Emergency Medical Technicians may be tasked occasionally to higher acuity calls. In this role, the primary purpose will be: ·        In advance of an EMS resource as a First Responder ·        Simultaneously, alongside an EMS resource as additional responders/practitioners, e.g. Cardiac Arrest ·        As the primary resource to low acuity calls not appropriate to Paramedic service provision, i.e. Omega Calls ·        In any role deemed appropriate during a Major Emergency. Principal Duties and Responsibilities Clinical/Patient Care Responsibilities Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience.  The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long term health condition. For further information on the HSE commitment to Diversity, Equality and Inclusion, please visit the Diversity, Equality and Inclusion web page at https://www.hse.ie/eng/staff/resources/diversity/ Remuneration The salary scale for the post is (as of 01/01/2024 ): €33,361 - €35,187 - €36,284 - €37,035 - €37,685 - €38,527 - €39,041 - €39,916 - €40,815 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. The salary for this role reflects the requirements set out in the eligibility criteria and is all inclusive. Hence no other allowances, including qualification allowances, or payments are payable with the exception of premia payments associated with shift working* or unsocial hours. *Qualification for shift allowance is subject to working a recurring cycle of shifts which involve days, nights and weekend working, i.e. covering a 24/7 period

13 days agoFull-timePermanent

Team Leader

Costa CoffeeDublin

Costa Coffee requires a Team Leader for our store in Shankill. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

16 days agoFull-timePermanent
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