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IT Technical Support Officer

South West CollegeOmagh, Tyrone£25 992– £30 559

Location: Omagh Campus (Postholder will be required to work at other South West College campuses as required) Contract Type: Temporary until 30/06/2026 (with the possibility of extension) Salary: Band 4, Point 8–18 (£25,992 – £30,559) Hours of Work: 36 hours per week Holiday Entitlement: 12 public holidays plus 23 days, rising to 30 days after 5 years’ continuous service (pro rata) Pension: NILGOSC pension scheme Other Benefits: Comprehensive Employee Assistance Programme, Staff Wellbeing Programme, Cycle to Work and Tech Schemes, Benenden Healthcare, maternity/paternity/adoption leave, carers leave, flexible/hybrid working where applicable, and training and development opportunities. Main Duties and Responsibilities End-User Device Setup and Configuration Unbox and set up end user devices (PCs, Apple Macs, tablets, printers, communications devices) in offices, classrooms, etc. Install and configure operating systems on end user devices in line with College procedures. Create and repackage applications for deployment. Install and configure application software manually or via endpoint management tools. Deploy and configure devices on the network (e.g. printers locally or via print servers). Provide technical support for end-user devices such as interactive displays. Conduct trials on new software or hardware products as directed. Create and manipulate objects in Active Directory. Liaise with and support staff and students in relation to IT systems via email, Microsoft Teams, and in person. Contribute to the development and maintenance of IT procedures. Maintenance of College Network Assist in the efficient and effective operation of the College’s IT network and services. Monitor network performance using network management tools and ensure legal compliance. Liaise with suppliers regarding technical support issues. Ensure the efficient operation of IT systems including system security, configuration, backup, and disaster recovery. Maintain external/internal network connectivity between sites. Install and maintain hardware on the College network, documenting any configuration changes. Implement procedures for system maintenance, backups, antivirus, and security. Maintain web-based systems and regularly review system security. Securely store and asset tag all IT equipment in IT Services stores. Maintain and update the college’s asset management system. Conduct audits of ICT equipment and ensure proper recordkeeping. Prepare equipment for disposal, including data destruction, and update records accordingly. Follow IT policies and procedures; report issues to the IT Technical Supervisor. Monitoring and Review Contribute to the development of quality systems to achieve standards such as IQ:RS, ISO 9001, Investors in People. Collate qualitative and quantitative data for IT Services managers and supervisors. Attend internal and external audits; liaise with managers to prepare action plans and monitor outcomes. General Duties

5 days ago

Food Service Assistant

Mount CharlesAntrim£12.21 per hour

If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for a Catering Assistant to join our team based at Spirit WPU, Belfast. This is a great opportunity to join a world leading facilities management company.  Working Pattern: Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. ​​​​Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE #NorthernIreland

5 days ago

Cleaning Supervisor

Mount CharlesAntrim£13.50

If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for a Cleaning Supervisor to join our team based at Bamfords Wrightbus Ballymena. This is a great opportunity to join a world leading facilities management company.  Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE #NorthernIreland

5 days ago

Mobile Cleaning Operative

Mount CharlesDown£13.27 per hour

If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Mobile Cleaning Operative to join our team based at in Craigavon. This role is mobile so a full clean driving licence is a must have! This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. ​​​​​​​ ​​Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE ​​​​​​​

5 days ago

Cleaning Operative

Mount CharlesBallymena, Antrim£12.21 per hour

If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for a Cleaning Operative to join our team based at Bamfords Wrightbus, Ballymena. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. ​​​​Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE ​​​​​​​#NorthernIreland

5 days ago

Brand Manager

KilwaughterLarne, Antrim

We’re seeking a passionate Brand Manager to lead brand and communications for External Wall Installation (EWI). As the brand champion, you'll create and deliver standout campaigns that strengthen brand visibility, consistency, and growth. This exciting new opportunity to represent the industry leading EWI brand as part of an award winning marketing team is part of Saint-Gobain Exterior Solutions (SGES) which is the new business unit for Kilwaughter and Weber. This is a full-time permanent role based in Larne. You’ll ensure the brand’s tone and visual identity are consistently represented across all channels. You’ll collaborate with cross-functional teams to coordinate and optimise marketing activities, helping to fuel brand growth and market success.

5 days agoFull-timePermanent

Interim Corporate Events Officer

Tourism NIBelfast, Antrim£37,694 - £38,990 per year

Organisation: Tourism Northern Ireland (Tourism NI) Location: Not specified (likely within Northern Ireland) Salary:

5 days agoHybridRemote

Quality & Certification Advisor

Tourism NIBelfast, Antrim£33,542- £34,231 (including pay award August 2025)

The overall purpose of this role is to provide support to the Quality & Standards team in delivering the Accommodation Certification Scheme and the Quality Grading Scheme. The team works with businesses right across the tourism industry to undertake statutory inspections as specified by the Tourism (Northern Ireland) Order 1992 and Quality Grading assessments under Tourism Northern Ireland’s (Tourism NI’s) Quality Assurance Schemes.  Whether a business is taking its first steps in the industry or seeking to mature an established business, the Quality Advisor will often be their main point of contact in Tourism NI. The Quality Advisor will work on a one-to-one basis with businesses, from small self-catering properties to large guest houses, and visitor attractions. Advisors provide a quality verbal and written advisory service to businesses in tourism industry, and encourage, motivate and help businesses to offer a quality visitor experience that will increase Northern Ireland’s competitiveness as a destination.

5 days ago

Housing Support Worker

CedarBelfast, Antrim£27,649 Per Annum, Pro Rata

The Cedar Foundation is seeking to recruit the following staff member: REF: 25-199-HSW-FS-WEB Job Role Housing Support Worker Location 34 Donegall Road Subsidy Scheme (Ulidia House), Belfast BT12 5JN Salary £27,649 Per Annum, Pro Rata Hours 1 x 10 hr per week, 1 x 15 Hr per week post available The Service: 34 Donegall Road Subsidy Scheme (Ulidia House), Belfast. Cedar delivers a range of services that enable people with disabilities to get the most out of life and to be fully included in their communities. Our 34 Donegall Road Subsidy Scheme is delivered to ten tenants in Ulidia House, 34 Donegall Road, Belfast and its’ aim is to ensure that people can remain living independently in their own home. The Role: Providing a Housing Related Support Service to people who have a Physical Disability/Physical Health Issue, Brain Injury, or Sensory Impairment (Visual and/or Hearing Loss) who require housing related support to develop their capacity to live independently and maintain their tenancy, in Ulidia House, 34 Donegall Road, Belfast. Note: Personal care is not required for this post. Benefits: ​​​​​​​ Please note – At present The Cedar Foundation does not offer sponsorship Essential Criteria : RQF level 2 Qualification, or equivalent (QCF, NVQ etc.) Minimum of 1 years’ paid and/or voluntary experience of providing support services to people with disabilities and/or other vulnerable individuals Knowledge of the effects of disability and/or other vulnerable groups Good communication & interpersonal skills Proficiency in IT skills, specifically Microsoft Word, Excel, Outlook Apply Online: https://cedar-foundation.getgotjobs.co.uk/home Closing Date: 22nd July 2025 at 10am THE CEDAR FOUNDATION IS AN EQUAL OPPORTUNITIES EMPLOYER #nijobs

5 days ago

IT Support Technician

Genesis BakeryMagherafelt, Londonderry

Key Responsibilities: General IT Support ·        Provide 1st Line Technical Support across all departments. ·        Assist with software and hardware support in a timely and efficient manner. ·        Minimise interruptions to IT services by troubleshooting issues promptly. ·        Liaise with third-party suppliers or support services when necessary. ·        Train and transfer knowledge to internal teams. System & Network Administration ·        Active Directory (AD) administration: user and security group creation, permission allocation. ·        Private Branch Exchange (PBX) administration: assign and set up internal extensions. ·        Diagnostic testing and support for Windows 8.1, Windows 10, and Linux operating systems. ·        Maintain network infrastructure. ·        Proactive server support and upkeep. ·        Office 365 tenant management. ·        ERP (NAV) maintenance and development. ·        CCTV administration and maintenance. Asset & Documentation Management ·        Ensure all hardware and software is asset managed and licensing is legally compliant. ·        Maintain an adequate supply of IT consumables and equipment. ·        Document standard operating procedures and maintain IT records. ·        Manage delivery and setup of new equipment with third-party suppliers. Data & Software Support ·        Diagnose and maintain production and office software and equipment. ·        Perform data analysis including warehousing and report creation. Main Duties: ·        You will be assisting with the effective delivery of IT support across all departments, including software & hardware support in a timely manner. ·        Ensure the IT department maintains an adequate supply of consumables and equipment as necessary. ·        Minimise interruption to IT supply and troubleshooting IT related problems in a timely manner. ·        Ensure all Hardware and software is asset managed & licensing is legally compliant. ·        Liaise with third-party suppliers or support services where necessary.   Health and Safety ·        Safety starts with you - you must take care of your own health and safety and others who might be affected by your activities.  ·        Cooperate with Genesis and those you work with, by always adopting safe working practices in accordance with Health, Safety and Environmental policies, procedures, and legislation. Ensure safety is paramount, leading by example and promoting a zero accident culture. ·        Lead by example and demonstrate commitment to health and safety through your actions and behaviours and promote a positive safety culture.  ·        Participate in any health and safety training, and assist in the development and training of SOP’s and risk assessments. Help develop, train and ensure adherence to SOP’s and risk assessments. ·        Use all required personal protective equipment (PPE) as per training. ·        Challenge unsafe behaviour in a timely way. ·        Promote and encourage reporting of hazards and near misses.  ·        Consult HS&E Manager on any identified risks and agree and implement control measures.    Other Duties ·                  Quality – Ensure standards are met for all Customer audits, SEDEX audits and BRC audits. ·                  Adhere at all times to the Ethical Trading Initiative Base code.   This job description sets out the main duties of the post at the date when it was completed. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Personal Attributes You will consistently adopt a professional and confidential approach to your work when dealing with internal and external stakeholders. You will be self-motivated and an excellent communicator at all levels of the business. You must be a team player who demonstrates a high level of commitment, adopts a flexible, positive, and proactive approach, and able to demonstrate tenacity, and assume accountability for your work. You must have the ability to work unsupervised with good time management skills in order to meet tight deadlines, have the confidence to challenge information and ensure attention to detail at all times in a fast paced, pressurised and challenging environment. Factor Essential Skills and Knowledge

5 days agoPermanent
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