Galway jobs in Galway
Sort by: relevance | dateRadiography Assistant
P3073 Radiography Assistant, PUH Description Please download and submit application form for this exciting role through the Rezoomo website (Using Google Chrome) ***CV's not accepted for this campaign*** For Eligibility Criteria and further information on this post, please view the attached job specification below. Grade Code: 6525 County: Galway Hse Area: HSE West and North West Region Staff Category: Patient & Client Care Contract Type: Permanent, Whole time Internal/External: External Proposed Interview Dates: Interviews will be held as soon as possible after closing date. Candidates will normally be given at least one weeks' notice of interview. The timescale may be reduced in exceptional circumstances Informal Enquiries: Ms. Caroline Hanrahan, Radiography Services Manager, Portiuncula University Hospital Email caroline.hanrahan@hse.ie Phone 090-9648378 Closing Date: 10.00am 5th August 2025, Tuesday Location of Post Portiuncula University Hospital There is currently permanent, whole-time vacancies available A panel may be formed as a result of this campaign for Radiography Assistant from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Purpose of the Post · Direct experience of working with patients in an Acute Hospital Setting · Flexibility and willingness to work in a team and meet the needs of the service · The Radiography Aide will be required to operate as a member of the Radiographic team assisting the radiographers as directed. Full training and orientation to the Radiology Department and the scope of the post will be given. The successful candidate will be required to work on a rotational basis in all areas of the Radiology department PUH
Social Care Intern
If you want to make a real impact on the lives of others join Galway Simon Community where we work towards eliminating homelessness through advocacy, education and campaigning in line with our values of compassion, community and collaboration. Contract Details: 1-year Fixed Term Social Care Internship. 20-30 hours per week over a 4-week rolling roster that includes weekends and 'sleep-overs'. Location: Galway City Salary: National minimum wage €13.50 per hour Benefits
Administrator
SUMMARY OF ROLE To contribute to an efficient and effective Finance section, working in a busy environment, supervising the daily activities of clerical staff and working with colleagues to ensure all deadlines are met, whilst providing information and support to internal and external customers. KEY FUNCTIONS · Supervising the daily operations of the office · Management of payroll functions and reporting · Management of travel and subsistence functions and reporting · Controlling payroll documentation, ensuring appropriate authorisation and filing · Planning and organising work · Resource management for own area of responsibility · Supervision and development of staff · Liaising with a wide range of individuals and organisations · Prepare reports and briefing material for senior staff · Assist line management in carrying out duties of the Body as required DUTIES AND RESPONSIBILITIES · Supervising and allocating work to clerical staff on a daily basis to ensure deadlines are met · Control all supporting documentation, ensuring appropriate authorisation, filing and back up retention systems in compliance with GDPR · Management and administration of payrolls for processing and payment, · Management of travel expenses and payment processing · Providing reports and working time directive reports to managers and budget holders · Produce relevant guidance notes and training for users of the accounting and payroll systems · Assist in the development and implementation of appropriate policies and procedures in relation to all financial areas · Checking all work thoroughly to ensure it is completed to a high standard · Comply with and actively promote Waterways Ireland policies and procedures on all aspects of equality. · Complete all training as required by Waterways Ireland within specified timeframes. Reporting and providing information · Providing management information as required, · Provide payroll reporting, · Liaise with auditors and other internal or external stakeholders as required · Deal with enquiries, complaints and queries in a professional manner Other areas of work · Assist line management in carrying out duties of the Body as required The above list is not exhaustive, and you may be required to take on other duties and responsibilities for the effective and efficient performance of the role. The organisation operates within a changing environment, and you will be required to be flexible and adapt to these changes and to develop your role as a result going forward. The reporting line and key duties and responsibilities of this role may be subject to change following the outcome of a review of the organisation’s structure and staffing. PERSON SPECIFICATION Candidates must be able to demonstrate that they meet the eligibility and essential criteria in their application and at interview. Desirable criteria may be used as necessary in the selection process. Eligibility Criteria Short-listing Process 1. A short-list of candidates for interviews will be prepared on the basis of the information contained in the application. It is essential that all applicants demonstrate on their application how, and the extent to which, they satisfy each of the Eligibility, Essential & Desirable Criteria. 2. Only those candidates who meet the Eligibility Criteria will proceed to the formal short-listing process. 3. The candidates who meet the Eligibility Criteria will then have the information contained in their application assessed against the Essential & Desirable Criteria. 4. Where a specified period of experience is mentioned, it may be increased as a method of reducing numbers or in the event of a large volume of candidates the Desirable Criteria may also be used. Reserve Panel This competition will create a merit-based panel which will last 12 months. Similar opportunities that arise over the next 12 months will be offered to successful applicants in order of merit. Note Starting Salary would normally be at the minimum. Consideration of a higher starting salary may be given to applicants with exceptional relevant experience and/or skills. SALARY €34,983 – €53,146 per year
Enhanced/staff Nurse
BROTHERS OF CHARITY SERVICES IRELAND - WEST REGION PERMANENT AND TEMPORARY STAFF NURSE/ENHANCED NURSE POSTS BEO SERVICES, ADULT WEST SERVICES, GALWAY CITY JOB REF: A panel may be formed as a result of this process from which subsequent Staff Nurse Appointments within the BEO Services will be made over the next 6 months. Location: BEO Services is a developing community-based day and residential service in Galway City and Knocknacarra. The service comprises of residential services and day services. We aim to provide a homely environment for the people we support, encouraging them to make real choices over the day-to-day issues that are a part of all our lives. We aim to facilitate the people we support to take part in activities that include social and recreational in their local community and support people to access education, training, voluntary roles and be part of local community groups with similar interests. We wish to recruit innovative, creative, visionary people who will relish the opportunity to assist in achieving this vision. Candidates need to be flexible and adapt to the needs of particular individual’s they support on a daily basis. The Role: To provide clinical nursing skills in supporting people with an intellectual disability in achieving optimum levels of independence. To exhibit and maintain the highest quality of nursing practice and apply his/ her skills to ensure the physical, social and emotional needs of the people supported in our care are addressed at all times. Be responsible for the provision of nursing care and also be an informed resource for educating and upskilling support workers and family members to the benefit of the people supported. Ensure that the life of each person reflects the organisation’s core values and the personal outcome measures. • Dignity and respect • Sharing ordinary places • Growing in relationships • Making choices • Making a contribution Reporting/Responsible To: Team Leader/ Service Co-ordinator / Area Manager Works With: People supported and their families Support Workers/Social Care Colleagues/Team Leader Multidisciplinary staff Qualifications/Experience/Skills: • A current Live Register Certificate with the NMBI (An Bord Altranais), RNID qualification is highly desirable. • A full clean manual Irish Driving Licence (Class B) is an essential requirement of this post. • Candidates must have a level of experience sufficient to carry out the duties and responsibilities of the post together with an appreciation of the needs of persons with an intellectual disability. • Experience of working with people with dementia is desirable. • Experience of working with people with complex needs is desirable. • Good judgement, discretion and confidentiality • The ability to communicate clearly, sensitively, and effectively in both written and verbal forms, and to communicate with family members and work with them for the best outcome for the person supported. • Creative problem solving skills. • A good sense of humour and act as a positive role model. • The ability to work independently while recognising when to seek support from • interdisciplinary colleagues as appropriate. • Patience, flexibility, creativity and eagerness to become involved in a range of activities. • The ability to educate and upskill colleagues and family members in positive health promotion needs. • The ability to co-operate in a multi-disciplinary team environment with a person-centred philosophy. • The ability to participate in and lead person-centred planning, reviews, team meetings, attend and participate in training courses, and be an active member of the team. Working Hours: A full-time post is 75 hours a fortnight. Part-time hours will also be considered under our flexible working arrangements. We have a variety of posts available due to expansion of services within BEO. Both residential and day service posts are available. Residential posts are based on a 14 day/night duty roster. The successful candidate will be required to work weekends, public holidays and night duty to meet service needs. Day service posts are based on 5/7 day week with a requirement to work evenings, nights and weekends to support people in achieving their hopes and dreams. The successful candidate will be required to act up for the Team Leader in their absence and will also be required to work as the senior person on duty on a rostered basis, offering a point of contact, support and advice to work colleagues at evening and weekends for the BEO Services. Annual Leave: 24 days pro-rata per annum i.e. 9.23 hours per 100 hours worked. Appropriate service related leave will be granted after 5 and 10 years nursing service respectively. Remuneration: Department of Health Staff Nurse salary scale (01/03/2025) - €36,919 pro-rata per annum x 13 increments - €53,340 pro rata per annum. Long Service Increment €54,928 pro-rata per annum is granted after 3 years on the maximum of the scale. Or Department of Health Enhanced Nurse salary scale (01/03/2025) - €43,872 pro rata per annum x 9 increments - €55,093 (MAX) pro rata per annum. Long Service Increment (LSI) €56,706 pro rata per annum is granted after 3 years on the maximum of the scale. The successful candidates will be granted incremental credit subject to satisfactory verification of previous relevant nursing service. Tenure: These posts are Permanent full-time and pensionable and temporary full-time and pensionable linked to permanent staff member’s leave. Probation: A probationary period of nine months from the date of appointment applies to the post. Employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. INDW Informal enquiries to Bridget Carroll (Service Co-ordinator) or Sinéad O’Kane (Area Manager) on 091-721477 Closing date for receipt of completed application forms on-line is 17:00 Wednesday, 30th July, 2025 Interviews will be held August 2025 The Brothers of Charity Services Ireland is an equal opportunities employer
Project Manager
BROTHERS OF CHARITY SERVICES IRELAND NATIONAL ICT DEPARTMENT POST OF PERMANENT FULL-TIME PROJECT MANAGER - ROSTERING AND TIME AND ATTENDANCE SYSTEM JOB REF: 82106 ETHOS The core values of our Services have always been the dignity and humanity of each person. How these are expressed has evolved over time with our greater understanding of the rights of all people with a disability, with the changing hopes and expectations of the individuals and families with whom we work, and with the growing expertise of all associated with our services. MISSION We aim to support each person with an intellectual disability associated with our Services to live the fully integrated holistic life to which each aspires as a family member, as a member of a local community and as a citizen of Ireland. We strive to provide such services and supports as will assist each in achieving these goals. BACKGROUND BOCSI has consolidated its primary information technology infrastructure and business application systems (Finance, Human Resources and Persons Supported Systems) over the past 3 years. A national datacentre has been deployed, and systems are being migrated from each region. Further, the key finance and HR systems have been migrated to SQL with further integration work required. Some legacy Microsoft Access based applications remain which run the Client Support Systems. The organisation currently operates across five distinct regions, each with non-standardised processes and reliance on paper-based timesheet systems. Payroll is managed through a custom-developed in-house system, which will receive data inputs from the new Rostering and Time and Attendance System. PRIMARY PURPOSE OF ROLE We are seeking an experienced and people-oriented Project Manager initially to lead the implementation of a new rostering and time and attendance system across the organisation. This is a high-impact role requiring a hands-on leader who can guide the project from planning to rollout, while engaging stakeholders and supporting frontline services through the change. In addition to project leadership, the Project Manager will be responsible for delivering training and on boarding support to staff, ensuring the system is well understood and fully embedded across all service areas. The project manager will work with teams across all five regions and will be required to support staff for key meetings in person and via teams, The role reports directly to the National Head of ICT with dotted lines to the Rostering and Time and Attendance Steering Committee, which comprises two Directors of Services, Head of Finance and Head of HR. The Project Manager will meet periodically with the Steering committee to review project rollout. This role is a vital step to guaranteeing the successful adoption and rollout of the Rostering and Time and Attendance System throughout the organisation eliminating the inefficiencies of excel time recording and paper-based systems and centralised time recording of data. This system will provide real-time access to reporting including European Working Time Directive information, reduce errors, and save front line managers and admin staff time. Importantly, having all regions' data on centrally managed digital systems enhances reporting for regulatory bodies, ensuring accurate, comprehensive, and timely compliance. Following the successful completion of the Rostering and Time & Attendance (T&A) project, this role will transition to support a range of payroll and finance-related initiatives. These include, but are not limited to, contributing to the implementation of HSE's National Integrated Staff Records and Pay Programme (NiSRP) system, reviewing and refining existing payroll processes to drive efficiency and compliance. The role will also involve close collaboration with ICT to ensure timely and effective integration of system changes. REPORTING/RESPONSIBLE TO: The role reports to the National Head of ICT. QUALIFICATIONS Bachelor’s degree in Business Administration, Human Resources, Information Systems, or related field. EXPERIENCE The person selected must have: Proven experience in project management, ideally involving implementation of systems, software, or operational change in a complex environment. Excellent people and communication skills – able to inspire, influence, and support staff at all levels through change. Strong experience working with or supporting frontline services, preferably in a healthcare, public sector, or operational setting. Demonstrated ability to design and deliver training, both in group and one-on-one formats. High level of IT literacy, with a good understanding of how systems are used in rostering, scheduling, or attendance tracking. Exceptional organisational skills, with the ability to manage competing priorities and work to tight deadlines. Proven experience collaborating with senior leadership to define project priorities, communicate key milestones, and manage risks and expectations throughout the implementation of complex payroll systems. Excellent planning, time management, and organizational skills to prioritize work, manage multiple projects, and meet deadlines. Strong analytical and problem-solving skills to troubleshoot issues and find effective solutions. Ability to adjust to shifting priorities, work under pressure, and respond flexibly to emerging needs in a fast-paced environment. Experience leading and motivating teams and have experience of working as a member of a team. The following are desirable but not essential: Relevant training or project management certifications (e.g., Train-the-Trainer, Project Management Professional) are advantageous. Knowledge or experience of payroll systems and processes – not essential, with opportunity to learn on the job. Experience in implementing or supporting rostering, time and attendance, or HRIS platforms. Familiarity with change management principles. Experience in healthcare or regulated service environments. REMUNERATION Department of Health Grade VII (Clerical) salary scale (01/03/2025) - €59,419 to €72,067 per annum. After three years on the maximum point, a Long Service Increment applies bringing the annual salary to €74,650 gross basic per annum. After a further three years another Long Service Increment applies bring the annual salary to the maximum of €77,243 per annum. WORKING HOURS The normal working week will be a 70-hour fortnight; however, flexible hours including weekends and evenings may be involved on occasion. Starting and finishing times will be notified to, and agreed with, the appointee from time to time by the CIO. These times may be outside ‘normal’ operational times and must be approved by your manager. TRAVEL The person appointed must provide his/her own car and must furnish an indemnity from Insurers in favour of the employer. Travelling expenses at the appropriate rate will be paid in respect of travel necessarily performed in the discharge of duty. The successful candidate will be based in one of the five regional head offices. FULL JOB DESCRIPTION ATTACHED Informal enquiries to Mary Carty, CIO, mary.carty@bocsi.ie. Closing date for receipt of applications/CV online 5pm Wednesday 6th August 2025 Interviews for this post will take place on Monday 18th August 2025 The Brothers of Charity Services is an equal opportunities employer .
Fisheries Officer
Inland Fisheries Ireland (IFI) has an exciting opportunities available for a Fisheries Officer to join our team in Cornamona , which would be well suited to those who have an interest in protecting, managing and conserving Ireland's inland fisheries and sea angling resources. The role of Fisheries Officer is responsible for front line implementation and enforcement of the provisions of the Fisheries Acts, Water Pollution Acts, Water Framework Directive & other relevant statutory provisions, to include the provision of comprehensive conservation, protection, improvement & development services, inland and at sea. The role of a Fisheries Officer has two main areas of responsibility; GARDA VETTING Please note that the successful candidate will need to go through a Garda Vetting process and complete safeguarding training before they can take up their role. By applying for this role, you give Inland Fisheries Ireland permission to process your personal information through the National Vetting Bureau and if any disclosure of information which comes to light is deemed to put children and vulnerable adults at risk, you may not be able to take up the role. REMUNERATION The salary scale for the position is at the level of Fisheries Officer as applies in Inland Fisheries Ireland, it is a 14-point scale including 2 long service increments (LSI’s): Point 1 €31,979; Point 2 €33,566; Point 3 €34,482; Point 4 €35,728; Point 5 €36,709; Point 6 €37,732; Point 7 €38,480; Point 8 €39,532; Point 9 €40,408 Point 10 €41,108 Point 11 €42,153; Point 12 €43,211; LSI 1 €44,741; LSI 2 €46,693 (IFI FO Grade Payscale as of 01.03.2025) An unsocial hour’s allowance (UHA) of up to €7,744 per annum (pro-rata), will be payable at either 50% or 100% relative to the number of unsocial hours worked. Candidates should note that salary will not be subject to negotiation and the rate of remuneration may be adjusted from time to time in line with Government pay policy. New entrants to the public sector will start on Point 1 subject to Haddington Road Agreement and subsequent Government Agreements. TENURE This role is being offered on a specified purpose contract basis, the duration of this contract will be till end of December 2027 FORMATION OF A PANEL A panel may be created for up to six months to cover vacancies for roles with similar skill sets.
Assistant Psychologist
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION POST OF: TEMPORARY FULL-TIME ASSISTANT PSYCHOLOGIST ADULT SERVICES, GALWAY CITY & COUNTY JOB REF: 82506 The Role: The Assistant Psychologist position is designed to match the skills of a graduate with an honours psychology degree (2.1), and generally a post-graduate qualification, with appropriate duties while working with people supported, staff members, and families under the direct supervision of Senior Clinical Psychologists. The supervising Psychologist will ensure that the Assistant Psychologist has a realistic balance of work, reflecting the person’s qualifications and experience and his or her need to gain relevant new experiences. The intensity of supervision will gradually decrease as the assistant psychologist gains confidence and skills. The Assistant Psychologist will receive formal supervision in a confidential setting. Overall, the length and amount of supervision will reflect the experience of the Assistant Psychologist and the balance and amount of work to be done. The supervisor will ensure opportunities to observe the Assistant Psychologist’s work in order to evaluate the performance. Reporting/Responsible to: Senior Clinical Psychologist Qualifications/Experience: · Candidates must have a Bachelor’s Degree in Psychology or related field and a Master’s Degree in Psychology is very desirable. · Experience of working in a front line position with people with disabilities or related areas is also desirable. Skills: · Candidates must demonstrate a strong commitment to evidence-based interventions and the scientist-practitioner model. · Candidates must demonstrate excellent written and verbal communication skills so as to effectively share expertise in a timely manner. · It is critical that the selected candidate work effectively within a dynamic team environment using a person and family centred philosophy. Working Hours: 78 hours a fortnight based on a 5 day week. Flexibility will be required in order to meet service needs. The Health Service is undergoing ongoing transformation and therefore it is critical that a flexible attitude to changing environments and work requirements is held by the successful candidate. Salary: Department of Health Care Assistant (Intellectual Disability) salary scale ( 01/03/2025 ) - €33,699 x 11 increments - €46,190 per annum. A Long Service Increment €46,984 per annum is payable after 3 years on the maximum of the scale. Annual Leave: 22 days per annum. Informal enquiries to Dr. Mary Davis, Head of Psychology Department/Principal Clinical Psychologist at 087 6175794 or Mary.Davis@bocsi.ie Closing date for receipt of completed application forms & CV’s is 5pm, 7th August 2025. Interviews for this post will be held on 25th August 2025. The Brothers of Charity Services Ireland - West Region is an equal opportunities employer. Full Job Description Attached
Community Support Worker
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION PERMANENT AND TEMPORARY COMMUNITY SUPPORT WORKERS FAILTE COMMUNITY SERVICES, GALWAY CITY & COUNTY JOB REF: 82452 A panel may be formed as a result of this process from which subsequent Permanent and Temporary Community Support Worker appointments may be made over the next 12 months within Fáilte Community Services. Location: Failte Community Services is a Community Outreach Programme which provides multi- disciplinary support to Adults with a Mild Intellectual Disability. Many of those we support wish to live independently in Galway City and County, to access education, work/leisure activities and community day services for young adults graduating from school or training programmes as well as those needing support with making informed choices, daily life issues, relationships and health and well-being. The service aims to promote independence through enabling adults to live a full and active life safely in their communities. This is achieved through the provision of therapeutic supports, frontline services and the promotion of meaningful community engagement. We work in on going partnership with people supported by the service and other agencies to maximise the use of community resources. We provide a services which are person centred and individualised, adaptable and versatile in order to respond to the needs of people supported by the service. All the supports are underpinned by our BOC policies and procedures, Personal Outcome Measures, Assisted Decision Making (Capacity) Act 2015 and HSE Safeguarding Vulnerable Persons at Risk of Abuse. The Role: Community Support Workers Horizon Programme provide a key-working supportive role and assist in the delivery of community support to individuals with Mild Intellectual Disability and sometimes a secondary diagnosis of Mental Health, some of whom may present with behaviours or lifestyles that can be deemed as challenging. This role comprises of mainly one to one working with individuals in the local community or sometimes in their own homes. A vital part of our Community Support Worker role is developing a community profile through; researching the local area, linking with local organisations and clubs, liaising with educational and training bodies and building positive and lasting relationships with all public and private services who assist the individuals we support to live independent lives in their communities. A major focus of the Community Support Worker role will also be encouraging and assisting individuals supported to develop their own life plans based around needs and interests. The Community Support Worker will work closely and inclusively with significant others involved in the individuals life such as family / next of kin and be supported and guided their practice by service social work, psychology, psychiatry and management when required. The Community Support Worker Arts Alive will work in our community based service in Galway City working in an exciting service with people who have a passion for life and for the arts. The team there are looking for a person who “must have a passion for supporting our Rights”, “must at all times Respect us”. They must have a passion for the arts or a willingness to support us in our passion. This includes supporting us in areas developing our independence and support needs so that we can be as creative as possible. Reporting/Responsible To: Senior Staff/Team Leads/MDT where appropriate/Service Coordinator/Service Manager Qualifications/Experience/Skills: Working Hours: Permanent part-time CSW Arts Alive – 60 hours a fortnight Temporary full-time CSW Horizon Services x 2 – 78 hours a fortnight All posts are rostered over a 14 days. These posts are mainly day service hours but evenings and weekend work will be required on occasion. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours in order to ensure the provision of high quality services for each individual. Annual Leave: 22 days per annum Remuneration: Department of Health Care Assistant (Disability Services) salary scale 01/03/2025 - €33,699 x 11 increments - €46,190 pro rata per annum. LSI Long Service Increment - €46,984 pro rata per annum is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Tenure: Permanent Part-time and pensionable and Temporary full-time and pensionable linked to a Permanent employee’s maternity leave. INDW
Store Colleague
Woodie's is the market-leading DIY, Home & Garden retailer in Ireland with 35 stores nationwide and an online presence. We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official "Best Workplaces for Women" for the past three years! We are also recognised by the Irish Centre for Diversity & Inclusion as an accredited Investor in Diversity. We have an opportunity to join our team in Galway - Headford Road on a FTC contract. Job Description Our store colleagues provide every Woodie's customer with an outstanding shopping experience through a helpful, friendly and knowledgeable approach. In this role, you will go above and beyond in order to help our customers complete their tasks, big or small. Some key responsibilities of the role : We are an equal opportunity employer and value diversity at Woodie's! We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. IND2 Job Type: Part-time Pay: €13.70 per hour Expected hours: 24 per week Work Location: In person
Accounts Receivable Collector
Accounts Receivable Collector Location: Gort, Co. Galway About Us: We’re the leading manufacturer of medical devices and software for a range of specialties, including new-born care, neurology, sleep, hearing and balance markets. Our mission is to improve patient outcomes in target markets through innovative screening, diagnostic and treatment solutions. Our Irish base in Gort, Co. Galway, manufacture and distribute a range of medical device products used in the diagnosis of human neurological disorders. SUMMARY: The Accounts Receivable Collector will be reporting to the Customer Finance Supervisor and will work alongside the Finance team. The main purpose of the Account Receivables Collector is to take ownership of a portfolio of ledgers and full responsibility for a large number of key customer credit control functions. You will be responsible for all aspects of the debtor's ledger including debt chasing by phone and email, allocating payments and reconciling accounts. This is a customer relationship focused position which demands a real passion for credit control and customer service The Accounts Receivable Collector will foster a culture of collaboration, accountability, and continuous improvement under pinned by Natus Neuro’s North Star guiding principles and behaviors. KEY RESPONSIBILITIES: Other duties may be assigned in line with business and organizational needs. · Manage and collect on an assigned A/R customer portfolio across multiple business units. · Research and reconcile customer accounts escalating to the cash applications department as needed. · Review TermSync dashboard daily to complete routine collection calls, update the payment status on accounts and resolve or notate customer issues preventing payments. · Partner with senior leaders in Sales and Customer Service in a timely manner to resolve complex customer issues that negatively affect DSO. · Understand customer infrastructure and processes and identify the appropriate contacts to deliver the best overall customer service. · Identify at-risk customers to upper Management. · Escalate issues via TermSync and emails to appropriate internal ownership level (Sales/Customer Service) · Identify and document customer invoice dispute and root cause delinquencies via TermSync · Log into the Natus phone cue answering incoming customer calls in a timely manner to take payments and assist with account issues when needed. QUALIFICATION REQUIREMENTS: The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION: · Third Level qualification in Finance, Accounting, Business Administration, or a related field, · Accounting Technician qualification or similar certification is desirable. KEY SKILLS & EXPERIENCE: · Experience of 2+ years in business corporate collections preferred, · Solutions focused with strong business acumen, decision-making skills & problem-solving abilities, · A team player with the ability to share knowledge, · Strong written and spoken English language skills required, · Multilingual speaker with one or all of French/German/ Italian would be advantageous · Strong customer service skills, · Professional integrity and management of sensitive information, · Experience with Microsoft excel, · A self-starter with the ability to work with deadlines, prioritization, and organization of workload, · High degree of accuracy, attention to detail, and confidentiality. Compensation and Benefits: Along with a competitive salary, we offer a comprehensive benefit package to start: Health & Life Assurance cover, defined contribution pension plan, excellent career progression opportunities, free parking, and educational assistance. We are PASSIONATE about: Natus Medical Incorporated is recognized by healthcare providers globally as the source for solutions to screen, diagnose, and treat disorders of the brain, neural pathways and sensory nervous system. Our vision is to deliver innovative and trusted solutions to advance the standard of care and improve patient outcomes and quality of life. Natus products are used in hospitals, clinics, and laboratories worldwide. EEO Statement: Natus Medical is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Be a part of Natus – where innovation meets excellence. #LI-SH1 #Galwayjobs
