Jobs in Galway
Sort by: relevance | dateBox Office Manager
The role of Box Office Manager is to provide customer service, cash handling and ticketing services for Town Hall Theatre (incorporating the Town Hall Theatre, the Black Box Theatre and Town Hall Studio) and involves overseeing the day-to-day staffing, operation and customer service of the Box Office, including training, rostering and management of staff. This role is an integral part of the Town Hall Theatre’s senior management structure and requires a motivated and dynamic person who can think and operate in a strategic, methodical, and well organised manner and can manage multiple priorities. Box Office Day-to-Day • Manage the Box Office functions of the Town Hall Theatre, incorporating the Town Hall theatre, the Black Box Theatre and Town Hall Studio. • Oversee the day-to-day staffing, operation, and customer service of the Box Office, including recruiting, rostering and management of staff for these venues. • Ensure efficient levels of box office administration and management, including dealing with bookings, clients, customers, incoming calls, counter activity, information display and supplies as required. • Ensure Box Office and front of house staff are trained and fully briefed on procedures including safety. • Maintain and encourage a high standard of professional customer service as Town Hall Theatre’s first point of customer contact. • Agree event capacities, layouts and holds with Town Hall Theatre Director and tech manager before events go on-sale. • Set up events on Ticketsolve, Town Hall Theatre’s computerised ticketing system, liaising with incoming companies, promoters, and ticketing agencies, and THT marketing team re on sales, company holds, etc. • Oversee phone, online and in-person ticket sales and queries using Ticketsolve. • Responsible for all monies received at the Box Office, including dealing with errors, problems, queries arising from the Auditor and overseeing regular bank lodgements. • Manage the recording and filing of financial reports, ensuring accurate handling, reconciling, and balancing of Box Office transactions at the end of day. • Oversee troubleshooting of any issues with credit card machines, printers, scanners and hearing assisted headsets. • Liaising with website administrator and incoming companies’ marketing teams re show links and information. • Managing and overseeing ticket allocations with incoming companies, promoters and ticket agencies. • Liaise with TicketSolve staff and/or IT support regarding any issues that may occur with the system, in a quick and efficient manner. • Liaise with Ticketsolve staff re system upgrades/software updates as they arise. • Communicate with relevant departments on sold out shows, sales patterns, group bookings and other appropriate show and sales updates. • Manage the customer database, managing customer relations and communications, and maintaining the integrity and confidentiality of data and information. • Be fully informed of each event, knowing the main selling points, and looking to create sales opportunities and group development whenever possible. • Replenish and update the marketing material in Town Hall and ensure that the Box Office and foyer areas are always presentable and safe. • Carry out any other tasks that will from time to time be allocated by the Venue Director on an ad hoc or continuing basis commensurate with the general level of responsibility of the post. Box Office Admin • Ensure box office protocol is followed re reservations, disability seating, booking comments, tracking group bookings from reservation to sale, end of day protocol. • Oversee issuing of invoices to schools and other group bookings in a timely fashion • Effectively manage incoming companies regarding their guest lists, sales reports, other ticketing needs and recharges. • Produce sales and marketing reports and event analysis reports when required. • Manage sales, reconciling reports, updating seating charts, event information, and any administration/tasks related to Box Office, Front of House or Marketing that may be reasonably required. • Support the webmaster in setting up and updating shows on THT website. • Manage and maintain the back end of Ticketsolve system. • Proactively provide solutions to any identified problems at Box Office, including being receptive to customer feedback and using this feedback to improve our services, where appropriate Box Office Supervision • Help train and support all Town Hall Theatre Box Office Assistants and keep them informed of daily activities, updates, and developments. . • Communicate effectively with the Duty Supervisor on all show nights. General • Be a key holder for the theatre building - to lock up the theatre buildings as required and ensure that the security alarm is activated. • Attend and contribute to THT Senior Management Team and Marketing meetings. • Manage enquiries from the box office email account. • Be aware of the fire evacuation procedure and Health and Safety requirements of the venue . The above is not an exhaustive list of the duties pertaining to this position as other duties may be assigned from time to time by the Venue Director. 1. Character Candidates shall be of good character 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Citizenship: Candidates must, by the date of any job offer, be: i. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or ii. A citizen of the United Kingdom (UK); or iii. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or iv. A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or v. A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or vi. A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa 4. Education, Training, Experience, etc. Each candidate must, on the latest date for receipt of completed application forms: a) Have attained a good standard of general education. b) Have proven organisational and administrative experience. c) Have proven experience in delivering quality Customer Service. d) Be able to work on own initiative and have excellent communication skills. e) Demonstrate a strong team work ethic. f) Possess good financial management skills/experience. g) Proven ability to manage human resources. **Please supply copies of any certificates, diplomas or degrees you may have with the application form. *Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. Desirable: It is desirable that candidates should have the following: • Good knowledge of ticketing systems, ideally including Ticketsolve • Strong IT skills to include MS Office • Minimum of 2 years’ experience in a customer service-related industry • Excellent positive, efficient, and courteous verbal and written communications • Ability to work under pressure and to deadlines, and to manage own time effectively • Excellent cash handling/credit card payments skills • Available to work evenings and weekend shifts • Experience of working in an arts, music, entertainment, or similar background • Excellent written and oral communication skills • Excellent interpersonal skills with demonstrated ability to build and maintain trusted relationships with key partners • High standard of attention to detail, integrity, credibility, and reliability • Ability to use discretion in making decisions within the scope of the role, and to liaise with line manager if guidance/assistance is required. Each candidate must include on the application form details of all qualifications obtained by them. The invitation to attend for Interview is not to be regarded as an admission that you possess the prescribed qualifications and/or requirements for this post or are you qualified by law to hold the post. Documentary proof will be required before appointment where you claim credit for particular qualification, experience, etc. Type of Post Future relevant permanent and temporary posts will be filled from the panel(s) formed. The post(s) will be whole-time, permanent/temporary and pensionable. Remuneration Salary : €35,947.80 - €41,906.35 per year IMPORTANT NOTE: Candidates should note that the starting salary is not subject to negotiation . Entry into the pay scale above the minimum point will only apply to existing public servants in the context of the relevant Government Pay Circulars. Candidates who are not covered by such Circulars will enter the pay scale at the minimum point i.e. €35,947.80 The rate of remuneration may be adjusted from time to time in line with Government pay policy. The holder of the office shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to and received by them by virtue of their office or in respect of services which they are required by or under any enactment to perform.
Sales Acquisition Executive
Why This Role: Others:About eir: We are the country's biggest and best network with Ireland's fastest broadband, 4G mobile as standard, as well as the largest 5G network and individual business solutions. We are proud to be part of the very fabric of Ireland, going right back to the foundation of the state. We touch every community across the country. We already connect over 2 million customers across Ireland, which means we're one of the country's biggest brands. At eir, we can connect you to cutting edge careers, inspirational people, plenty of commitment and ambition, and a fantastic future. Our aim is to be the provider of choice for communications services in Ireland, which means we focus on looking after our people, so they can do the same for our customers. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs #eirforall CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Assistant Planner
DUTIES AND RESPONSIBILITIES The duties of the post include, but are not limited to, the following: -
Executive Planner
DUTIES AND RESPONSIBILITIES The duties to be assigned include the following although this list is not exhaustive and may be reviewed from time to time as organisational needs require:
Assistant Planner
Duties and Responsibilities The duties of the post include, but are not limited to, the following: - Each candidate must include on the application form details of all qualifications obtained by them. The invitation to attend for Interview is not to be regarded as an admission that you possess the prescribed qualifications and/or requirements for this post or are you qualified by law to hold the post. Documentary proof will be required before appointment where you claim credit for particular qualification, experience, etc. Principal Conditions Of Service Type of Post Future relevant permanent and temporary posts will be filled from the panel(s) formed. The post(s) will be whole-time, permanent/temporary and pensionable. Remuneration The annual salary (Circular Letter EL 03/2025) is as follows: €46,802 - €72,609 per year. IMPORTANT NOTE: Candidates should note that the starting salary is not subject to negotiation . Entry into the pay scale above the minimum point will only apply to existing public servants in the context of the relevant Government Pay Circulars. Candidates who are not covered by such Circulars will enter the pay scale at the minimum point i.e.€46,802 The rate of remuneration may be adjusted from time to time in line with Government pay policy. The holder of the office shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to and received by them by virtue of their office or in respect of services which they are required by or under any enactment to perform. Probation: there shall be a period after such appointments take effect during which such persons shall hold the position on probation, such period shall be 12 months but, the Chief Executive may at their discretion extend such period, such persons shall cease to hold the position at end of the period of probation unless during such period, the Chief Executive has certified that the service of such persons is satisfactory. Hours of Duty The person appointed will be required to work a 35 hour week. The successful candidate will be required to log their hours of work in accordance with the requirements of the Organisation of Working Time Act, 1997 and will be required to co-operate with the use of technologies to record such hours. Annual Leave: The annual leave entitlement will be 30 days per annum. Residence: Holder of the post shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Outside Employment: The position is whole-time and the employee may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties. Driving Licence: A full clean driving licence is required. The successful candidate will be required to provide their own transport. Expenses incurred in work related travel will be recompensed in line with departmental circulars. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
CHW Care Assistant, Intellectual Disability
Care Assistant, Intellectual Disability HSE West and North West (Galway, Mayo, Roscommon) Job Specification & Terms and Conditions Supplementary Panel Job Title and Grade Care Assistant, Intellectual Disability, HSE West and North West (Grade Code: 6482) Remuneration The salary scale for the post is (as at 01/03/2025) €33,699 €34,829 €36,366 €36,876 €37,702 €39,308 €41,033 €41,634 €43,132 €44,252 €45,165 €46,190 €46,984 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Campaign Reference CHW49-CAI-25 Closing Date Monday 23rd June 2025 at 12 noon Proposed Interview date(s) As soon as possible following the closing date. Taking up Appointment A start date will be indicated at job offer stage Location of Post Mayo Community Living, Co Mayo – Currently there are a number of permanent whole time vacancies across our services in Co Mayo. A supplementary panel may be created as a result of this campaign for Care Assistant, Intellectual Disability within HSE West and North West (Galway, Mayo, Roscommon) from which current and future permanent and specified purpose vacancies of full time or part time duration for the role of Care Assistant, Intellectual Disability may be filled. Informal Enquiries Siobhan Mc Andrew, Director of Services, Mayo Community Living Tel: 094 9251900 Ext 234 Mobile 087 6616900 email: Siobhan.mcandrew@hse.ie Details of Service Mayo Community Living is a community service in Community Healthcare West which provides Residential Services to adults living with an Intellectual Disability. The current service referred to as Mayo Community Living provides a community service to the People we support in numerous community homes across Co. Mayo. The service is divided into distinct service areas within Co. Mayo. De-congregation of the Swinford location is ongoing. Reporting Relationship Mayo Community Living – The Care Assistant, Intellectual Disability will report to the Team Leader/Clinical Nurse Manager in their service and/or the Clinical Co-ordinator or Area Manager Purpose of the Post Mayo Community Living – To assist in the provision of health and social care for adults with an Intellectual Disability. The Care Assistant Intellectual Disability provides direct care in line with the Individual’s Person Centred Plan Principal Duties and Responsibilities Service needs will require movement of Care Assistant, Intellectual Disability staff between Designated areas/locations. Below is an outline of the principal duties a Care Assistant, Intellectual Disability may carry out, as assigned and as directed. · Support the People we support in directing their own lives in accordance with their cognitive and physical abilities in an environment that reflects the comforts of home. · Support improved opportunities for the People we support to have meaningful relationships with families and friends by making them welcome partners in the residential home. · Respect the People we support, their families and each other as individuals showing dignity, courtesy and professionalism at all times. · Act as an advocate for the People we support. · Actively promote the participation of the People we support in the running of their home. · Promote the social interaction of the People we support with the community, including facilitating the ongoing involvement in their personal interests, hobbies etc. · Assist in the provision of a quality service by promoting and adopting a philosophy of care and working in line with national and locally devised Policies, the Regulations and National Standards for Residential Services for Adults with an Intellectual Disability. · Ensure that care is carried out in an empathetic and ethical manner and that the dignity and spiritual needs of the People we support is respected. · Contribute to the development of a multidisciplinary assessment and person centred care plan and assist in its implementation and evaluation in consultation with the resident and family/representative as appropriate. · Carry out the role of a Link worker as allocated for named People we support. · Carry out assigned and delegated responsibilities involving direct care and all activities of daily living to assist the People we support maintain standards of personal hygiene, laundry, dietary intake, physical, mental health and any other personal needs. · Actively support the People we support with their compliance in taking prescribed medication, and recording of same. The role of Care Assistant, Intellectual Disability in medication administration will be service specific and appropriate training and supervisions will be provided. · Actively participate in the cleaning of houses, utility rooms, equipment, kitchens and bedrooms. Ensuring infection control guidance is adhered too. · Prepare and serve food as appropriate in accordance with safe food handling policy and undertake training as per service need. · Attend staff meetings and contribute constructively to the smooth running of the house. · Contribute to the maintenance of updating documentation. · Maintain the confidentiality of all information made available to him/her during the course of his/her work · Support the people using our services to maximise their independence and quality of life while protecting individual health and safety. · To draw up a plan of care based on the People we support needs, while involving the person in all aspects of their care and lifestyle whenever possible. · The support individuals where appropriate in line with their personal plan or where supervisory instruction is received in areas such as documentation and medication administration. · To be a fully integrated partner in the interdisciplinary team. · To practice within the guidelines of current legislation · You will be required to accompany/drive (in service vehicle) People we support to their activities or social outings · Actively support people with their compliance in managing their finances and spending their money and recording same. The role of Care Assistant, Intellectual Disability in finance will be service specific. Health & Safety The Care Assistant, Intellectual Disability will: · Conduct him/herself in a manner that conveys respect of the individual and ensures safe resident care. · Report any incident or potential incident which may compromise the health and safety of residents, staff or visitors and take appropriate action. · Understand and adhere to all HSE and service specific policies, guidelines and procedures and the Site Specific Safety Statement. · Apply precautions at all times to minimise the risks of cross infection e.g. clean up any spillages of bodily fluids, wear personal protective clothing and use equipment provided appropriate to the task. · Ensure that all equipment is stored and cleaned correctly, and storage areas are kept clean and tidy. · Report any breakage or malfunction of equipment to technical staff and /or appropriate others. · Present to work wearing the agreed attire and identification, having regard to the highest standard of attire and personal hygiene. · Participate in Fire prevention procedures and precautions as per policy and other emergency requirements. · Have a working knowledge of the HIQA Standards as they apply to the role, for example; Standards for Healthcare, National Standards for the prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards. · In accordance with Health and Safety at work policy, it is each staff members responsibility to observe all rules relating to Health and Safety and Conduct at Work and to use any equipment provided in a safe and responsible manner. · Understand and adhere to all relevant HSE policies, guidelines and procedures, comply with health and safety, infection control and risk management procedures, comply with statutory obligations · Report any accidents, near misses to the person in charge and ensure completion of incident / near miss forms. Have a good knowledge of the risk management systems in their area and their responsibility in same. · Do not undertake any duty related to resident care for which he/she is not trained. · Attend training courses as required e.g. Studio 3, Manual Handling, CPR, Hygiene, HACCP, Fire Prevention etc. You are responsible for completing mandatory training and ensuring compliance is maintained. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service Education & Training The Care Assistant, Intellectual Disability will: · Attend induction and mandatory in-service education · As directed participate in the induction of new staff · Maintain continuous personal development and participate in team based development, education, training and learning. · Participate in appraisal and the development of a personal development plan in conjunction with his / her line manager. · Participate in e-learning & on line training as mandated. Administrative Duties: The Care Assistant, Intellectual Disability will: · Attend staff meetings and contribute constructively to the smooth running of the Designated Centre · Contribute to the maintenance of updating documentation · Responsible to ensure that appropriate communication takes place with individuals receiving a service, colleagues and external parties. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder will be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post. Eligibility Criteria Qualifications and/ or experience (a) Eligible applicants will be those who on the closing date for the competition hold: 1. A FETAC/QQI Level 5 qualification in Healthcare Support of which includes completion of the Intellectual Disability studies Module and the Activities of Daily Living Module OR 2. A FETAC/QQI Level 5 qualification in Health Services Skills of which includes completion of the Intellectual Disability studies Module. Successful candidate would complete the Intellectual Disability module within 12 months of taking up the role, this will be provided by the service. OR 3. A qualification in Social Care with emphasis on Healthcare. OR 4. A relevant health care qualification equivalent to 1, 2 or 3 above AND (b) Candidates must have the personal competence and capacity to properly discharge the duties of the role. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character Post Specific Requirements Demonstrate depth and breadth of experience in a healthcare setting e.g. community, residential, providing direct care to the person you support Other requirements specific to the post Day duty, night duty, sleep overs, twilight and weekend shifts will form a part of the weekly roster of this post which will be managed under the European Working Time Directive. A full clean driving license for Manual Vehicles is a core requirement for consideration for this post, also access to own transport as post may require travel. Willingness and ability to drive HSE allocated transport. Participate in training. Support people with medication management following successful completion of SAMS training Skills, competencies and/or knowledge The Care Assistant, Intellectual Disability will demonstrate: · Excellent Team Work capabilities · Planning and Organising Skills · Commitment to providing a quality service · Flexibility & Initiative · Excellent written and verbal communication skills and abilities with documentation Campaign Specific Selection Process Ranking / Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long term health condition. For further information on the HSE commitment to Diversity, Equality and Inclusion, please visit the Diversity, Equality and Inclusion web page at https://www.hse.ie/eng/staff/resources/diversity/ Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles that should be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards that should be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. The CPSA Code of Practice can be accessed via https://www.cpsa.ie/ . The reform programme outlined for the Health Services may impact on this role and as structures change the job description may be reviewed. This job description is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Care Assistant, Intellectual Disability, HSE West and North West Terms and Conditions of Employment Tenure Mayo Community Living, Co Mayo – Currently there are a number of permanent whole time vacancies available in Mayo Community Living in areas across Co. Mayo. The post is pensionable. A Supplementary Panel may be created as a result of this campaign for Care Assistant, Intellectual Disability within HSE West and North West (Galway, Mayo, Roscommon) from which current and future permanent and specified purpose vacancies of full time or part time duration for the role of Care Assistant, Intellectual Disability may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointment) Act 2004. Remuneration The salary scale for the post is (as at 01/03/2025) €33,699 €34,829 €36,366 €36,876 €37,702 €39,308 €41,033 €41,634 €43,132 €44,252 €45,165 €46,190 €46,984 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard weekly working hours of attendance for your grade are 39 hours per week. Your normal weekly working hours are 39 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Persons Reporting Child Abuse Act 1998 The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. For further information, guidance and resources please visit: HSE Children First webpage. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: Developing a SSSS for the department/service , as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. Consulting and communicating with staff and safety representatives on OSH matters. Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures . Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note: Detailed roles and responsibilities of Line Managers are outlined in local SSSS [1]A template SSSS and guidelines are available on the National Health and Safety Function/H&S web-pages 2See link on health and safety web-pages to latest Incident Management Policy
Regional Education Officers
Water Safety Ireland is seeking 3 dedicated and enthusiastic Regional Education Officers to join our education team. As a Regional Education Officer, you will play a pivotal role in delivering our water safety and drowning prevention programmes. Your responsibilities will include conducting educational sessions and workshops in early learning centres, schools, colleges, corporate entities and other various public and private organisations within your designated region and online. Occasionally, you may be required to deliver sessions outside of your region if needed. Additionally, you will be expected to host online sessions as required, ensuring a broad and impactful engagement. Your primary mission will be to ensure that our programmes are effectively delivered, remain relevant, and achieve significant impact, in alignment with Water Safety Ireland’s national goals of reducing drownings and enhancing community safety. You will report directly to the Education Manager, contributing to the overall success of our educational initiatives. Blended: This role is primarily remote with a significant amount of travel involved, including some outside of your designated region, and a requirement to attend meetings in the office for induction and training and work-related matters. Training will be in the office for the first week, and then as required. There are 3 positions available, each based in different regions: Region 1: A Central/Midland’s focus encompassing the counties of Cavan, Monaghan, Longford, Offaly, Laois, Westmeath, Carlow, Kilkenny, Tipperary, and Louth. Region 2: A West/Southwest focus encompassing the counties of Limerick, Kerry, Cork, Waterford, and Wexford. Region 3: A Greater Dublin focus encompassing Dublin, Wicklow, Meath, Kildare. Principal Duties Reporting to the Education Manager, the Regional Education Officer will play a key role in WSI’s education initiatives. This is a full-time fixed term contract appointment. The Regional Education Officer will undertake the following functions: • Assist in developing, coordinating, and delivering WSI Education Programmes, workshops, and camps for schools, colleges, private and public organisations, aquatic facilities, and WSI Water Safety Area Committees and any other stakeholders who may want to avail of our programmes whether in-person or online. • Assist in managing the administration of various programmes. • Assist in developing and managing e-learning courses to ensure accessible water safety training for all. • Respond to education queries professionally and promptly, ensuring all relevant stakeholder replies are included. • Support the upkeep and enhancement of Water Safety Ireland’s data collection systems. • Deliver educational sessions for new members. • Offer follow-up support to educators, pupils, and aquatic facilities to sustain and develop their programmes. • Maintain relationships with a diverse range of stakeholders, such as Water Safety Area Committees (WSAC), Local Authority Water Safety Development Officers, Lifesaving Training Centres, Outdoor Adventure Centres, An Garda Síochána, Scouting Ireland, the National Maritime College, Education Centres, Teacher Education Centres, and other relevant partners. • Support and attend relevant national conferences, exhibitions, and ceremonies. • Present at relevant conferences, exhibitions, and ceremonies if required. • Provide administrative support for educational projects from various WSI commissions. • Assist in promoting Early Years, Primary and Post Primary Water Safety. • Assist in drafting reports and updates for WSI Management, Board, and relevant Councils as required. • Attend training as needed, which may be on-site or at alternate locations, in traditional or online formats, and may occur during normal working hours or evenings or weekends. • Other duties assigned are based on the needs of the organisation. Qualifications and Experience a. Essential Requirements · Strong background coaching/instruction/training. · Strong knowledge/background/passion in water safety. · Excellent interpersonal, communication, and stakeholder management skills. · Strong team player, able to collaborate effectively within a team setting. · Skilled in using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). · Full clean Irish driving licence. This role involves working with children, so successful Garda vetting is required. b. Desirable Requirements · Capable of delivering high-quality results in a fast-paced, deadline-driven environment, with effective prioritization and escalation. · Water Activity and/or Safety Certification · Skilled in developing and maintaining trusting, proactive relationships with all stakeholder groups. · Proficient in Irish Language · Deeply committed to the vision and values of WSI. Please also refer to the Clerical Officer Competencies in Appendix 1 of this booklet TRAINING WSI will cover the costs for relevant additional training and professional development as considered appropriate by management. Eligibility to compete and certain restrictions on eligibility a. Eligible Candidates must be: i. A citizen of the European Economic Area. The EEA (European Economic Area) consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or ii. A citizen of the United Kingdom (UK); iii. A citizen of Switzerland pursuant to the agreement between the EU (European Union) and Switzerland on the free movement of persons; or iv. A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a stamp 4 visa; or v. A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State because of family reunification and has a stamp 4 visa or vi. A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa. To qualify candidates must meet one of the citizenship criteria above by the date of any job offer. Candidates who are not citizens of the aforementioned countries must have the necessary permissions to work in Ireland Principal Conditions of Service a. Salary Entry will be at the minimum of the scale and increments may be awarded subject to satisfactory performance and to changes in the terms and conditions relating to salary increments in the Civil/Public Service generally. The rate of remuneration may be adjusted from time to time in line with Government pay policy.= PPC (Personal Pension Contribution) Scale (for officers who are existing civil or public servants appointed on or after 6 April 1995 or who are new entrants to the civil or public service and who are making a compulsory personal pension contribution). CLERICAL OFFICER - PPC Weekly rate of €590.21 €623.23 €631.62 €647.99 €672.15 €696.26 €720.35 €737.91 €757.82 €780.93 €797.18 €820.07 €842.79 €878.27 €906.13¹ €918.93² A different rate will apply where the appointee is a civil or public servant recruited before 6th April 1995 and who is not required to make a Personal Pension Contribution. Other pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant. Important Note Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance, increments may be payable in line with the current Government Policy. Successful candidates will agree to repay any overpayment of salary, allowances, or expenses in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. b. Annual Leave The annual leave allowance for the position of Clerical Officer is 22 days. This allowance is subject to the usual conditions regarding the granting of annual leave in the Civil or Public Service, is based on a five-day week and is exclusive of the usual public holidays. c. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 35 hours net per week. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of their duties, subject to the limits set in the working time regulations. Should additional hours be required, time in lieu procedures will apply. d. Place of Work The Education Officer is a remote role with substantial travel involved. A company vehicle will be provided. Water Safety Ireland’s head office is currently located on the Long Walk, Galway City. The office will be your designated place of work from time to time,to meet the needs of the organisation and the head office itself could relocate during the contract to facilitate business needs. When absent from home and office on duty, appropriate travelling expenses and subsistence allowances will be paid subject to the normal Civil or Public Service regulations. e. Company Vehicle and Travel As part of our commitment to supporting Regional Education Officers, a company vehicle will be provided for work-related use. This benefit may be subject to Benefit-in-Kind (BIK) taxation unless the general exemption criteria are met. Travel expenses incurred during official duties will be reimbursed in accordance with the Public Service travel and subsistence policy. f. Tenure and Position The position of Clerical Officer – Regional Education Officer is a full-time role being offered initially on a 3-year fixed term. The provisions of the Unfair Dismissals Acts 1977 – 2007 will not apply to the termination of the contract consisting only of the expiry of the fixed term. The first year will serve as a probationary period, during which the appointee’s performance and suitability for the role will be formally assessed. If, during this time, it becomes evident that the role is not a good fit, the contract may be concluded early. Upon successful completion of this probation period, the appointee will continue under the terms of the remaining contract. At the end of the three-year term, and subject to satisfactory performance, the role may be extended or transitioned to one of indefinite duration. The probationary contract will be for a period of 12 months; this is included and not additional to the specified purpose contract. Notwithstanding this paragraph and the paragraph immediately following below, this will not preclude an extension of the probationary contract in appropriate circumstances. During the period of your probationary contract, your performance will be subject to review by your supervisor(s) to determine whether you: (i) Have performed in a satisfactory manner, (ii) Have been satisfactory in general conduct, and (iii) Are suitable from the point of view of health with regard to sick leave. g. Suspension of Probation WSI may suspend the probationary period and, as a result, extend the term of the probationary contract in the following circumstances: i. the probationary period will be suspended if the officer is on Maternity or Adoptive leave, ii. the probationary period may, at the discretion of the Department, be suspended where the employee is absent on any other form of statutory or non-statutory leave. Where WSI’s ability to assess the officer and/or the officer’s ability to demonstrate their suitability for permanent appointment is compromised by the officer’s absence on leave, the contract period will be extended by the period of leave taken. h. Duties The appointee will be required to perform any duties appropriate to their grade which may be assigned to them. They may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties. i. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the sick leave circulars. Officers who will be paying Class A rate of PRSI will be required to sign a mandate authorising the Department of Employment Affairs and Social Protection to pay any benefits due under the Social Welfare Acts directly to the employing Department or Organisation. Payment during illness will be subject to the officer making the necessary claims for social insurance benefit to the Department of Employment Affairs and Social Protection within the required time limits. j. Superannuation and Retirement The appointee will be offered public service pension terms and retirement age conditions in accordance with pension arrangements in the WSI depending on the status of the successful appointee: In general, an appointee who has never worked in the Public Service will be offered appointment based on membership of the Single Public Service Pension Scheme (“Single Scheme”). Full details of the Scheme are at www.singlepensionscheme.gov.ie . Where the appointee has worked in a pensionable (non-Single Scheme terms) public service job in the 26 weeks prior to appointment or is currently on a career break or special leave with/without pay, different terms may apply. The pension entitlement of such appointees will be established in the context of their public service employment history. Key provisions attached to membership of the Single Scheme are as follows: (a) Pensionable Age: The minimum age at which pension is currently payable is 66 (this is under review and will rise in line with changes in State Pension age). (b) Retirement Age: Scheme members must retire on reaching the age of 70. (c) Career average earnings are used to calculate benefits (a pension and lump sum amount accrue each year and are uprated each year by reference to CPI). (d) Post retirement pension increases are linked to CPI. (e) An individual who is on secondment will remain a member of the parent organisation’s pension scheme and the pensionable remuneration will be based on their substantive grade i.e., the grade at which the individual is employed in their parent organisation. (f) An individual who was a member of a “preexisting public service pension scheme” as construed by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 and who does not qualify for membership of the Single Scheme will have standard public service pension terms reflecting new entrant or nonnew entrant status for the purposes of the Public Service Superannuation (Miscellaneous Provisions) Act 2004. k. Pension Abatement If the appointee has previously been employed in the Civil or Public Service and is in receipt of a pension from the Civil or Public Service or where a Civil/Public Service pension comes into payment during their re-employment that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. Please note: In applying for this position, you are acknowledging that you understand that the abatement provisions, where relevant, will apply. It is not envisaged that the employing Department/Office will support an application for an abatement waiver in respect of appointments to this position. However, if the appointee was previously employed in the Civil or Public Service and awarded a pension under voluntary early retirement arrangements (other than the Incentivised Scheme of Early Retirement (ISER), the Department of Health Circular 7/2010 VER/VRS or the Department of Environment, Community & Local Government Circular letter LG(P) 06/2013, any of which renders a person ineligible for the competition) the entitlement to that pension will cease with effect from the date of reappointment. Special arrangements may, however, be made for the reckoning of previous service given by the appointee for the purpose of any future superannuation award for which the appointee may be eligible. l. Ill Health Retirement Please note that where an individual has retired from a Civil/Public Service body on the grounds of ill health their pension from that employment may be subject to review in accordance with the rules of ill-health retirement within the pension scheme of that employment. Applicants will be required to attend an appointed medical professional to assess their ability to provide regular and effective service taking account of the condition which qualified them for IHR. Appointment post ill health retirement from Civil Service If successful in their application through the competition, the applicant should be aware of the following: If deemed fit to provide regular and effective service and assigned to a post, their civil service ill health pension ceases. If the applicant subsequently fails to complete probation or decides to leave their assigned post, there can be no reversion to the civil service IHR status, nor reinstatement of the civil service IHRpension, that existed prior to the application nor is there an entitlement to same. i. The applicant will become a member of the Single Public Service Pension Scheme (SPSPS) upon appointment if they have had a break in pensionable public/civil service of more than 26 weeks. Appointment post Ill health retirement from public service: ii. Where an individual has retired from a public service body their ill-health pension from that employment may be subject to review in accordance with the rules of ill-health retirement under that scheme. iii. If an applicant is successful, on appointment the applicant will be required to declare whether they are in receipt of a public service pension (ill-health or otherwise) and their public service pension may be subject to abatement. iv. The applicant will become a member of the Single Public Service Pension Scheme (SPSPS) upon appointment if they have had a break in pensionable public/civil service of more than 26 weeks. Please note more detailed information in relation to pension implications for those in receipt of a civil or public service ill-health pension is available upon request.
Relief Care Support Workers
Job Opportunity Role: Care Support Workers Contract Type: Relief Contract Hours: Relief Cheshire Service: Galway Cheshire Services Address: Curragrean, Merlin Park, Galway H91 NPXO We are seeking applications from energetic and enthusiastic individuals to join our team for the above position. Candidates must be highly motivated, creative, and experienced with a passion for engaging with the people we support daily. About Cheshire Ireland Cheshire Ireland provides quality services to adults with physical, sensory, and neurological disabilities at a medium and high level of need. More information on our organisation can be found at https://www.cheshire.ie/ What we do We provide individualised supports for people to meet their physical, psychological, and social care needs in an environment that encourages independence and promotes their rights and well-being. Our services provide a friendly, cooperative, and positive working environment within busy residential and community services. The right candidate will share our values and will be passionate about making a positive difference to the lives of the people we support. How we work Our services are based on clear principles of supporting people “one person at a time”. As a member of the team, you will be committed to high quality rights-based, person-centred service delivery, be willing to embrace change and help foster a culture of continuous improvement. What you will do You will support people with all aspects of their daily lives as per their individual needs and in accordance with their evolving personal plans to support them to live their best possible lives. You will be required to establish and maintain relationships with the people we support that are based on respect and equality and that promote their rights and independence. It is critical that when undertaking your work that you do so in a manner that is consistent with Cheshire Ireland’s values, operating ethos, and standards. Who we are looking for: Hold or be in the process of undertaking a minimum of QQI Level 5 in Healthcare Support or a minimum of QQI Level 6 Social Care or a Nursing qualification. Have experience in supporting people with disabilities. Hold or be working towards gaining a Full Manual Driving license and willingness to drive for work. Desire for personal and professional development. Strong interpersonal and communication skills, both verbal and written. Eligibility to work in Ireland is essential. Good Standard of verbal and written English. Computer literate (experience with online care management systems an advantage). Personal integrity and trustworthiness. Positive attitude. Willing to embrace change and is committed to fostering a culture of continuous improvement and learning throughout the service. Committed to the principles of rights-based, person-centred services. Candidates who have experience and no qualifications may be hired if they are willing to undertake and complete QQI Level 5 Healthcare Support within two years of the commencement of their role. Why work for us Flexibility in working hours. €15.91 to €18.49 Depending on Experience. Premiums paid on unsocial hours. Career opportunities. Induction and ongoing training via Cheshire Academy. Free onsite Parking. Benefits Sick pay benefit. Company Pension Scheme. Maternity benefit. Bike/Cycle to work scheme Employee assistance programme. Death in Service benefit for pension members. Employee Referral Scheme QQI Training Program. Welcome packs. Employee discounts. Closing Date: 9th of June 2025 @5pm Cheshire Ireland is an equal opportunity employer. All successful candidates will be subject to vetting by the Garda National Vetting Bureau www.cheshire.ie Company Reg No: 20165 Reg Charity No: CHY 5484 Charities Regulator No: 20008321
Care Support Workers
Job Opportunity Role: Care Support Workers Contract Type: Permanent Part-Time Contract Hours: 2x35 Hours Cheshire Service: Galway Cheshire Services Address: Curragrean, Merlin Park, Galway H91 NPXO We are seeking applications from energetic and enthusiastic individuals to join our team for the above position. Candidates must be highly motivated, creative, and experienced with a passion for engaging with the people we support daily. About Cheshire Ireland Cheshire Ireland provides quality services to adults with physical, sensory, and neurological disabilities at a medium and high level of need. More information on our organisation can be found at https://www.cheshire.ie/ What we do We provide individualised supports for people to meet their physical, psychological, and social care needs in an environment that encourages independence and promotes their rights and well-being. Our services provide a friendly, cooperative, and positive working environment within busy residential and community services. The right candidate will share our values and will be passionate about making a positive difference to the lives of the people we support. How we work Our services are based on clear principles of supporting people “one person at a time”. As a member of the team, you will be committed to high quality rights-based, person-centred service delivery, be willing to embrace change and help foster a culture of continuous improvement. What you will do You will support people with all aspects of their daily lives as per their individual needs and in accordance with their evolving personal plans to support them to live their best possible lives. You will be required to establish and maintain relationships with the people we support that are based on respect and equality and that promote their rights and independence. It is critical that when undertaking your work that you do so in a manner that is consistent with Cheshire Ireland’s values, operating ethos, and standards. Who we are looking for: Hold or be in the process of undertaking a minimum of QQI Level 5 in Healthcare Support or a minimum of QQI Level 6 Social Care or a Nursing qualification. Have experience in supporting people with disabilities. Hold or be working towards gaining a Full Manual Driving license and willingness to drive for work. Desire for personal and professional development. Strong interpersonal and communication skills, both verbal and written. Eligibility to work in Ireland is essential. Good Standard of verbal and written English. Computer literate (experience with online care management systems an advantage). Personal integrity and trustworthiness. Positive attitude. Willing to embrace change and is committed to fostering a culture of continuous improvement and learning throughout the service. Committed to the principles of rights-based, person-centred services. Candidates who have experience and no qualifications may be hired if they are willing to undertake and complete QQI Level 5 Healthcare Support within two years of the commencement of their role. Why work for us Flexibility in working hours. €15.91 to €18.49 Depending on Experience. Premiums paid on unsocial hours. Career opportunities. Induction and ongoing training via Cheshire Academy. Free onsite Parking. Benefits Sick pay benefit. Company Pension Scheme. Maternity benefit. Bike/Cycle to work scheme Employee assistance programme. Death in Service benefit for pension members. Employee Referral Scheme QQI Training Program. Welcome packs. Employee discounts. Closing Date: 9th of June 2025 @5pm Cheshire Ireland is an equal opportunity employer. All successful candidates will be subject to vetting by the Garda National Vetting Bureau www.cheshire.ie Company Reg No: 20165 Reg Charity No: CHY 5484 Charities Regulator No: 20008321
