Customer Service jobs in Ireland
Sort by: relevance | dateSupport Worker Contract Day Services
SUPPORT WORKER LAOIS DAY SERVICES Fixed Term 12 Month Contract 64 Hours Per Fortnight ( Monday to Friday ) We are seeking to recruit a motivated, creative, calm and energetic Support Worker with excellent communication skills to join our Adult Laois Day Services team. The focus of this role will be to support people to realise their vision to leading a good life through Person Centred approaches in line with personal interests, skills, will and preference. Key to this role will be the ability to support people to become connected with their community, provide new experiences, skills teaching and opportunities to develop relationships and to develop meaningful valued social roles. Requirements: We require staff members to be willing to work alone in Day Services. Closing Date for receipt of completed applications: Monday 14th July 2025 @10.00am To apply and for further details please go to our web page at Current Vacancies Muiriosa Foundation Informal enquiries to: Informal enquiries to: Sinead Oxley 087 7105445 (9am to 4.30pm) To apply and for further details please go to our web page at Current Vacancies Muiriosa Foundation N.B. When applying for positions on Rezoomo it is recommended to use a PC, Laptop or Tablet as some mobile phones are not compatible with this software.
Psychology Assistant
Psychology Assistant · 0.5 WTE (17.5 hours) · Temporary Specified Purpose (approx. 12 months) · H.S.E. funded · Based in Harold’s cross The successful candidate will have an exciting opportunity to work closely with Principal, Senior, and Staff Grade Psychologists to deliver and further develop the Psychology Service in OLH&CS across inpatient and community / outpatient settings. The purpose of this role is to support the clinical service provision, research and teaching capacity of qualified practitioner Psychologists. Following induction and training, the Psychology Assistant will undertake prescribed tasks relating to assessment and intervention commensurate with their level of competence under the supervision of a professionally qualified psychologist who will hold full clinical and professional responsibility. The Psychology Assistant post will be a much-valued resource and will support the delivery of service-related initiatives as well as evidence-based psychological services to patients attending OLH&CS. This role will operate in line with the Psychological Society of Ireland guidelines for such posts. Essential Requirements Qualifications: · Have a Psychological Society of Ireland (PSI) accredited qualification at not less than a Level 8 at 2.1 honours grade on the QQI qualifications framework in which psychology was the major subject. See: https://www.psychologicalsociety.ie/ OR · A Level 8 honours degree in another subject together with an accredited conversion qualification at a minimum of (2.1) as conferring eligibility for graduate membership of the Psychological Society of Ireland. See: https://www.psychologicalsociety.ie/ OR · A qualification equivalent to either (i) or (ii) which would allow the applicant to become a graduate member of the PSI. See: https://www.psychologicalsociety.ie/ Experience: · Candidates must possess the requisite knowledge and ability, including a high standard of suitability and administrative ability, for the proper discharge of the duties of the office. Competencies: · Evidence of excellent interpersonal effectiveness and communication (written communication will be assessed via the application form and rated accordingly) including the ability to collaborate and work effectively with colleagues, service users, families, etc. · Demonstrated knowledge of research methods. · Evidence of strong organisational skills. · Evidence of the capacity to self-reflect (e.g., in the context of supervision, in the receipt of developmental feedback, and in learning from experience). · Awareness of issues of confidentiality, safeguarding and child protection when working with patients. · Capacity to engage with and respond appropriately to individuals in distress. · Proven ability to empathise with and treat others with dignity and respect. · Proven ability to evaluate information and make effective decisions. · Awareness of and ability to work in an inter-disciplinary manner. · An awareness of the value of effective supervision · Evidence of capacity to respond flexibility to feedback and an openness to change. · Proven ability to manage self in a busy working environment. · Evidence of effective self-care practices. Desirable Requirements Qualifications: · A Master’s degree in Psychology (e.g. Applied Psychology, Neuropsychology, Health Psychology). Those currently completing a Master’s programme must provide a referee with knowledge of your achievements on the programme to date. · Previous work experience in a healthcare setting (this can include paid or voluntary work) · Previous experience of clinical interview and use of a variety of psychometric assessments, including neuropsychological assessment tools. · Previous experience of Mindfulness-based interventions. · Clean Driving Licence and access to own car · Information / digital technology skills. Informal enquiries for this recruitment panel advertisement are most welcome. Please contact Dr Niall Galligan | Principal Clinical Neuropsychologist | 085 8248353 | ngalligan@olh.ie A detailed Job Description & Person Specification can be downloaded below or by contacting the HR Department | hr@olh.ie | (01) 491 2594. Latest date for receipt of applications is 12 PM on Thursday 31stJuly 2025. Our Lady’s Hospice & Care Services is an equal opportunities employer and supports a smoke free environment.
Senior Dietitian
Senior Dietitian · Indefinite duration (permanent) contract · 0.5WTE (17.5 hours) · H.S.E. funded contracts · Based in Harold’s Cross, Blackrock Hospice or Wicklow Hospice The Senior Dietitian will: · Provide a specialist dietetic service specifically for clients of Our Lady’s Hospice & Care services in the areas of palliative care and/or Care of the Older Person. · Be a resource and provide expert opinion, advice and guidance to dietetic colleagues and other health care professionals within the areas of palliative care and/or care of the older person · Be a part of the OLH&CS Dietetic department and will be supported by the dietetic manager and team working across all OLH&CS sites. Essential Requirements Qualifications: · BSc Human Nutrition & Dietetics or · Hold a comparable qualification recognised by the Dietitians Registration Board at CORU · Maintain live annual registration on the Dietitians Register maintained by the Dietitians Registration Board at CORU. · Full driving license Experience: · At least three years relevant Senior Dietitian grade experience. · Clinical experience in the management of Enteral Nutrition · Evidence of continuing professional development Desirable Requirements Qualifications: · Postgraduate education in a Dietetic or Healthcare related topic Experience: · Clinical experience in the management of Parenteral Nutrition Relevant previous dietetic experience in any of the following areas: · Palliative Care · Care of the Older Person · Neurology · Oncology/ Haematology · Or services for people with life limiting conditions · Previous research/clinical audit related to palliative care or care of the older person. Informal enquiries for this position are most welcome . Please contact Marie Hannon | Dietitian Manager | 00 353 1 4068720 | mhannon@olh.ie A detailed Job Description and Person Specification for this position is available below or from the HR department | 01-4912594 | hr@olh.ie Latest date for receipt of applications is 12.00pm on Friday 11th July 2025
Administrative Assistant
SALARY SCALE: Department of Health & Children consolidated pay scales (01/03/2025) apply per annum pro rata: Clerical Officer Grade | €30,810 - €46,335 (LSI €47,948). This position is funded by the H.S.E. MAIN DUTIES AND RESPONSIBILITIES Clerical and Administrative • To carry out on-going clerical duties and administrative tasks as they arise and assisting nurse management with their administrative tasks • To answer the telephone and relay appropriate messages – large volume of calls on daily basis • Communicating with members of the public, patient relatives, visitors to the ward area • To document and arrange transport for patients when required • To collect, distribute post • Keep databases up to date e.g. PCOC System (Training provided) • To arrange appointments for Outpatient Department Clinics • Type large volumes of correspondence. (Currently using Tepro system, Microsoft word and PAS) (Patient Administration System) • Ensure appropriate supply of labels in healthcare records as required • To provide cross cover for colleagues in palliative care administration unit as required • To liaise with the Admissions Office and Patient Services Department on a regular basis. • To liaise with healthcare records on a regular basis • To file all charts, reports, associated documentation etc. on a daily basis. Ensuring appropriate management of backlog if and when it arises • To collect and distribute all charts, reports, etc. • To prepare folders for discharged patients according to Hospice policy and ensure that they are maintained in good order. • To maintain records of admissions, discharges and transfers for patient census information. • Communicating with patients / family members for sign off of documentation e.g. insurance forms • To ensure that medical and death certificates are available for signature. • Maintain and manage reports as required • To keep Nurses Station tidy and ensure that an adequate supply of stationery is available • To register Deaths with the Registrar of Births, Deaths and Marriages on a weekly basis. • To forward stores requisition books to the Our Lady’s Hospice & Care Services Hospice Central Stores. • To forward the nurses duty to the Department of Nursing on a weekly basis. • Ensure Healthcare Records are maintained in strict accordance with Hospice Policy • Work with and part of the wider multi-disciplinary team • Ensure healthcare records are appropriately stored and accurately tracked on PAS system • Prepare Healthcare Record, name band and associated admission documentation as required • Carry out all other duties appropriate to the grade as may be assigned by time to time by the Ward manager, Grade IV Clerical Officer for this area and the Patient Services Management team. INFORMATION TECHNOLOGY: • To assist in ensuring that the Administrative team make the most effective and efficient use of developments in information technology for both patient care and administrative support, in a manner which integrates well with systems throughout the organisation. • To utilise developments in information technology for both patient care and administrative support in line with the overall administrative service. • To effectively and efficiently use information technology for the role in a manner which integrates well with systems throughout the Hospice TRAINING AND EDUCATION: • The employee will monitor and keep up-to-date with developments in IT. • Administrative practices and all other relevant matters to ensure maintenance of knowledge and skill base in order to facilitate contemporary professional practice. • Evidence of on-going education and CPD will be required. Such evidence may be assured by the attendance and participation at both legally and locally mandatory training programmes, subject to the approval of the Head of Department. From time to time, mandatory participation in in-service training programmes will be required. • To participate, as required, in teaching/training of staff/students of own or other disciplines. • Assisting of junior/new staff members and other health care workers, as appropriate, is an inherent part of the work of the employee. • To be involved in the induction and training of newly appointed staff. • To initiate and participate in research. • To take responsibility for seeking out opportunities for further education and development. HEALTH AND SAFETY: • To be familiar with Hospice policies, practices and procedures. • To adhere to the policies and procedures laid down in the Safety, Health and Welfare and Work Act, 2005. • To maintain a safe work environment in co-operation with the Hospice Management Team and with reference to the Safety, Health and Welfare at Work Act, 2005. • To work in a safe manner with due care and attention to safety of self and other authorised persons in the workplace. • To instruct assigned staff in safe working practices. • To report immediately any accidents or incidents involving patients, staff or members of the public to the Head of Department. Other Duties: • Will maintain accurate and up to date records. • To attend and participate in such meetings and events as may be required from time to time. • Any other duties as may be assigned to the Administrative Assistant from time to time, including deputising and/or providing cross cover for other staff, when required and such duties as may be assigned to him/her in relation to any other area of Our Lady’s Hospice & Care Services. General • Have a working knowledge of and adhere to OLH&CS policies at all times • Ensure confidentiality in all matters of information obtained during the course of employment • To present and act in a professional manner at all times and ensure colleagues do likewise. • Keep up-to-date with developments of professional practices and all other relevant matters to ensure maintenance of knowledge and skill base. • Assume responsibility for his/her own professional development. • Maintain a safe work environment in co-operation with the Hospice Management Team and with reference to the Safety, Health and Welfare at Work Act, 2005: in that respect report any accidents / near misses and document according to policy • Provide cross cover for other areas when required and such duties as required Self-Development • To be aware of current developments and issues in health care by reading current literature and keeping abreast of new developments, attending ‘in-house’ seminars, lectures and courses when possible and as appropriate in consultation with your head of Department. • To assume responsibility for his/her own professional development and safe work practice. • To ensure a safe environment for himself/herself, colleagues and visitors. • To present and act in a professional manner at all times and ensure colleagues do likewise. General • Have a working knowledge of and adhere to OLH&CS policies at all times. • Ensure confidentiality in all matters of information obtained during the course of employment. • To present and act in a professional manner at all times and ensure colleagues do likewise. • Keep up-to-date with developments of professional practices and all other relevant matters to ensure maintenance of knowledge and skill base. • Assume responsibility for his/her own professional development. • Maintain a safe work environment in co-operation with the Hospice Management Team and with reference to the Safety, Health and Welfare at Work Act, 2005: in that respect report any accidents / near misses and document according to policy. • Provide cross cover for other areas when required and such duties as required. • To effectively and efficiently use information technology for the role in a manner which integrates well with systems throughout the Hospice. The duties and responsibilities detailed above are a reflection of the present service requirements and are not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to the post holder from time to time and to contribute to the development of the post while in office. This job description will be subject to review in the light of changing circumstances. This job description is not intended to be exhaustive but should be regarded as providing guidelines within which individuals work. Qualifications • Leaving certificate or equivalent • Secretarial or office management recognised qualification Experience • Proficient in the use of all Microsoft Office i.e. Word/Excel PowerPoint/Access/outlook. • Minimum of 3 years relevant administration experience in office setting • Database management and entry experience • Customer service experience / managing public enquiries via telephone and face to face
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Science & Innovation Customer Project Manager
Your recipe for a rewarding career starts here! Why Dawn Farms? We can offer an excellent opportunity to be part of a world-class team, equipping our teams with the knowledge and the necessary skills to achieve their full potential. Innovation is a key ingredient of our success in protecting our market position and keeping our competitive edge. To be truly innovative, we invest in recruiting and developing a highly skilled, ambitious and talented team. Job Purpose Dawn Farms is currently seeking for a S&I Customer Project Manager to join our Science & Innovation Department to be based in our head offices in Naas, Co. Kildare . As a Project Manager, you will be the key driver of our stage gate (Nectar) innovation process, delivering each project within agreed timelines. You will lead culinary and process-based ideation sessions, manage stakeholder engagement, and ensure effective communication and documentation throughout the project lifecycle. Building over time a track record of success is a key deliverable. Positions: Full-Time, Permenant Location: Naas, Co. Kildare, Ireland Working Hours: Monday - Friday 8am -5pm Salary: DOE Role Responsibilities & Duties
Support Worker Contract Day Services
SUPPORT WORKER LAOIS DAY SERVICES Fixed Term 12 Month Contract 25 Hours Per Fortnight We are seeking to recruit a motivated, creative, calm and energetic Support Worker with excellent communication skills to join our Adult Laois Day Services team. The focus of this role will be to support people to realise their vision to leading a good life through Person Centred approaches in line with personal interests, skills, will and preference. Key to this role will be the ability to support people to become connected with their community, provide new experiences, skills teaching and opportunities to develop relationships and to develop meaningful valued social roles. Requirements: We require staff members to be willing to work alone in Day Services. Closing Date for receipt of completed applications: Monday 14thJuly 2025 @10.00am To apply and for further details please go to our web page at Current Vacancies Muiriosa Foundation Informal enquiries to: Informal enquiries to: Sinead Oxley 087 7105445 (9am to 4.30pm) To apply and for further details please go to our web page at Current Vacancies Muiriosa Foundation N.B. When applying for positions on Rezoomo it is recommended to use a PC, Laptop or Tablet as some mobile phones are not compatible with this software.
Social Care Worker Day Services
SOCIAL CARE WORKER Laois Day Services Part Time 35 Hours Per Week Monday to Friday We are recruiting for the position of Social Care Worker to work as part of a dynamic team supporting Individuals within the Laois Day Services. The successful candidates will be provided with the opportunity to support individuals with independent living skills, community inclusion and the promotion of their personal health and wellbeing. They will be given the opportunities and resources to encourage and motivate individuals in pursuing their personal interests and life goals. We are looking for an ambitious and enthusiastic Social Care Worker to support, encourage and motivate individuals to lead a fulfilling life. Requirements: · Relevant recognised Diploma in Social Care / Applied Social Studies in Social Care (Level 7 on National Framework of Qualifications), Please note social care candidates must be registered with CORU or provide confirmation from CORU that they have commenced the process of registration. · Experience of delivering quality supports with achievable outcomes; · Knowledge of New Directions Interim Standards and Person Centred Plans; · Excellent organisational, logistical and I.T skills an advantage; · Knowledge and Experience in Autism · Lone working/Individual Support; · Full Current Manual Driving Licence; · Suitability as outlined in the introduction to the role. We require staff members to be willing to work alone in Day Services. Closing Date for receipt of completed applications: Monday 14th July 2025 @ 10.00am To apply and for further details please go to our web page at Current Vacancies Muiriosa Foundation Informal enquiries to: Sinead Oxley 087 7105445 (9am to 4.30pm) N.B. When applying for positions on Rezoomo it is recommended to use a PC, Laptop or Tablet as some mobile phones are not compatible with this software.
Day Services Manager
DAY SERVICES MANAGER Laois Day Services Permanent Full Time Position - Monday to Friday We are offering this opportunity to a person with leadership experience to drive forward the vision, mission and values of the Muiríosa Foundation for those we support. They will have a key role in supporting individuals to be active citizens in their local community, and promoting self-determination and self-direction for each person while overseeing the day-to-day operations of the Services. The person will be flexible and capable of managing competing priorities within their workload and will have a robust knowledge and understanding of New Directions. The successful candidate will be able to demonstrate an ability to effectively communicate with individuals being supported, their families, other professionals and people important in the person's life. They will be able to demonstrate an ability to adapt their interpersonal skills within the context of the situation. The Day Service Manager will be expected to work on their own initiative as well as being a team player supporting their colleagues, motivating the staff members reporting to them. Essential Requirements: Informal enquiries: Colm Heffernan, Area Director on 087 9810958 Closing Date for receipt of completed applications: Monday 14th July 2025 @ 10.00am This position will be remunerated appropriate to Qualification Candidates should note that as part of this role they will be required to travel between locations To apply and for further details please go to our web page at Current Vacancies Muiriosa Foundation N.B. When applying for positions on Rezoomo it is recommended to use a PC, Laptop or Tablet as some mobile phones are not compatible with this software.
Service Delivery & Contracts Coordinator
Elmwood Protection Services (part of the H&J Martin Group within the Lagan Specialist Contracting Group) is now recruiting a Service Delivery & Contracts Coordinator. Company: Elmwood Protection Services Job Type: Full Time, Permanent Location: Belfast Our Business Elmwood Protection Services is a leading provider of comprehensive fire, security and access solutions. Respected and led by industry experts we offer a full range of services across fire protection, security systems, doors, and gates. Our commitment to excellence in service provision ensures that we deliver first-class service to our clients. We serve a diverse range of sectors including commercial, industrial, hospitality, private, public, and residential customers across the UK. Our reputation for delivering tailored solutions and first-class service has made us a trusted name in the industry. Role Overview We are seeking a proactive and detail-oriented Service Delivery & Contracts Coordinator to support the operational and contractual delivery of our services. This key role is responsible for managing all departmental administration, monitoring performance data, and ensuring accurate reporting across internal systems and client platforms. Working closely with the business’s management, you will assist in the coordination of service contracts, track engineer documentation, and support client communications. You’ll take ownership of administrative processes, contribute to compliance and performance monitoring, and play a vital role in ensuring the smooth and efficient running of the department. Please see attached document for full job advert. The closing date for completed applications is Wednesday 23rd July 2025 at 12 noon. LAGAN SPECIALIST CONTRACTING GROUP ARE AN EQUAL OPPORTUNITIES EMPLOYER
