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Location: Navan, County Meath Full-time, Permanent An excellent opportunity has arisen within the company for a sample preparation position, Main Duties and Responsibilities:
Support Manager
Overview of Role The remit of the Carer Supports team is to deliver one to one support to family carers, alongside the design, development and implementation of group and community-based supports. This team will manage the delivery of local events and programmes, through actively supporting and participating in national initiatives of the Carer Support National Programme and Events Team such as Carer of the Year (COTY), National Carers Week, respite weekends, and training and education. Using a strengths-based, carer focused approach the Support Manager (SM) will work with the family carer delivering high quality, appropriate supports based on the identified needs of the family carer. Where appropriate the Support Manager will support the family carer using the Carers Outcome Star which enables a collaborative and focused conversation across seven recognised areas of carer wellbeing (health, the caring role, time for yourself, how you feel, work, finances, managing at home). The Support Manager will develop an individual person-centred action plan designed to support the family carer through and beyond their care journey. The Support Manager may also advocate on behalf of the family carer with an appropriate external service. The Support Manager will deliver community engagement via community development, delivery of education and training, facilitation of groups and carers clinics, signposting to relevant community services. The role includes organisation of local assemblies, community fora and fundraising and where applicable, the management of a local centre. The SM will be based in one of three - geographical networks aligned with the new Integrated Health Authorities (IHA). Each Support Manager will be expected to work within their designated IHA and within and across networks depending on both demand for support and activities assigned. All SM’s will report to their network Senior Manager Community Supports and will engage in reflective practice, supervision and will be an active member of their assigned network. Main Responsibilities The Support Manager will have responsibility for the following: Deliver a community-based Family Carer Supports framework • Provide the following (in-person, online or by phone as appropriate) as appropriate within the agreed Family Carer Support Framework: o Information, advice and emotional support to family carers. o Facilitation and delivery of education/training as identified based on carer’s / Family Carers Irelands (FCI’s) needs. o Run regular carers clinics and information sessions to provide information, guidance and support to family carers. o Provide opportunities for family carers to connect with peers through support groups, social events and wellbeing activities. o Support family carers to complete applications relevant to schemes and entitlements. o Advocate on behalf of individual family carers. o Support family carers to complete an emergency plan as part of a sustainable caring routine. • Where applicable, in collaboration with the Home Support Services team, manage respite including budget oversight, waitlists, referrals, tracking hours and reporting to the HSE. • Make referrals for Emergency respite in accordance with policies and procedures. • Maximise every opportunity to convert a contact to a carer and a carer to a member. • Ensure welcome calls for new members are conducted in a timely manner. • Promote all activities and events for family carers on the national activities and events calendar, local social media and in the media. Supporting individual family carers • Use the Carers Outcome Star™ to conduct wellbeing reviews with family carers in need of support to identify SMART actions to promote the development of a sustainable caring routine and enhance their wellbeing in areas of identified need. • Understand family carer challenges, identify strategies to support them and have knowledge of programmes and services to refer people for specialist advice and information. • Support family carers in line with the Carer Supports Framework. This includes having comprehensive current knowledge about rights and entitlements, respite services, community services, generic care skills and other community supports relevant to family carers and how to access them. • Support the development of Young Carers and Caring Families in FCI. • Assist family carers to access appropriate supports including those provided by external agencies, and those provided by Family Carers Ireland, e.g. education programmes, support groups, respite and/or counselling service. Community Development • Act as Secretary for the Local Assembly including organising meetings, logistics, recording minutes, and ensuring delegate representatives are recruited and supported to attend Local Assemblies, National Council meetings and EGM/AGMs. • Develop and use knowledge of services and supports offered informally and formally both internally and within the community to support family carers. • Enhance community engagement through the provision of presentations and communications to the local community about the work of FCI, the needs of family carers, ways to engage with FCI (fundraising / volunteering / working with us/partnerships) and the supports and services we offer. • Network with local politicians, counsellors, relevant agencies, stakeholders and community groups to advance the mission of FCI. Reporting • Maintain records in accordance with GDPR of contacts with family carers, engagements with staff and other records required by the organisation as set out in organisational policies, procedures and guidelines. This includes proficient use of the CRM and Carers Star databases. • Adhere to all internal procedures in spending and controlling the Organisation’s funds. • Follow all organisation policies and procedures with respect to reporting and engaging in the investigation of any safeguarding issues, Children First compliance requirements or complaints. • Proactively collate data and information to inform KPIs, business plans and the annual report and externally where applicable. Fundraising • Engage with the local community and funders to achieve agreed annual fundraising target. • Collaborate with senior management and colleagues across the organisation to develop and implement local, regional and national events. Centre Management • Where applicable, manage the day-to-day operations of the assigned carer support resource centre/s in line with organisational policies and procedures, and safety statements. • Complete centre health and safety audit/risk assessment documents annually. • Ensure health and safety documents are up to date and publicised as required. • Recruit, train and supervise administrative support staff, CE participants and volunteers. Teamwork • In line with the Organisation’s Line Management Support & Supervision policy, the Support Manager is responsible for mentoring and developing the skills of their direct reports. This includes management of time and attendance for designated staff, recruitment, induction, training, supervision and performance reviews. • Operate in good faith, honesty, respect, trust and kindness. • Contribute to the development and functioning of the organisation by working collaboratively with colleagues as required. • Work with colleagues to engage in reflective practice and case review; sharing expertise and knowledge. Performance Management • Actively participate in training, supervision and performance review as required. • Carry out your position and responsibilities in line with our organisation’s values, policies, procedures and processes, working in a professional and efficient manner. • Ask questions to clarify understanding of job expectations, communications, projects and other workplace initiatives. • Use effective time management to achieve the key performance indicators (KPIs) of the role. • Practice self-care and open communication to manage emotional family carer conversations. Policies & Procedures • Adhere to the Organisation’s policies and procedures and agreed quality systems. • Ensure the Organisation’s Health and Safety policy and procedures are adhered to and carry out roles and responsibilities as detailed. Other Duties • Undertake other duties as may be required and assigned by the Organisation from time to time. Qualifications, Skills & Experience The following qualifications, skills and experience are required for this role: • QQI Level 7 qualification or higher is desirable in Social Care / Community Development/ Psychology/Train the Trainer/Guidance / Counselling / Education. • Previous experience providing support to families in a community-based setting. • Excellent written and verbal communication skills, and the ability to establish rapport with a diverse range of people. • Ability to prioritise tasks and work within a dynamic environment. • Excellent IT skills- mainly MS Word, Excel, Outlook, PowerPoint, CRMs, Finance and HR reporting systems etc. • Experience and confidence using virtual technologies such as 3CX, Zoom, Teams and videoconferencing platforms. • Proven networking skills. • Strong people management skills. • Strong facilitation and presentation skills. • Experience engaging in fundraising. • Demonstrated ability to work under pressure, make clear and quick decisions and work with clients in distress. • Effective time management. • Ability to work both autonomously and collaboratively within a team. • Flexibility in attitude and approach to the job. • Reflective approach to their work. • A strong work ethic. • Willingness to work outside normal working hours when required. • Full driving licence, with access to car. The following is also desirable: • Experience working with and responding to carers individual needs which may include advocacy. • Experience negotiating with community-based organisations or groups to maximise outcomes for family carers. • At least two years’ experience of working with family carers and / or working within an information provision service. • Understanding of community development/public health approach. • Experience delivering education / training. • Knowledge of challenges facing family carers. • Knowledge of services and supports offered formally and informally within the community services sector. • Experience using the Outcome Star or other assessment methodologies.
Information Officer
Overview of Role The remit of the Carer Supports Community team is to deliver one to one support to family carers, alongside the design, development and implementation of group and community-based supports. This team will manage delivery of local and national events (COTY, National Carers Week, Respite weekends, Training & Education). The Information Officer (IO) will work with the Support Manager (SM) in their catchment area. Their role will involve responding to queries from family carers using the Carers Star Conversation. The Information Officer will work with the Support Manager in the administration of carer supports including but not limited to scheduling of carer clinics, workshops, support groups, making internal referrals and signposting to external organisations etc. The Information Officer also provides support to their Network team as required, which will include supporting fundraising. Where applicable the Information Officer will oversee all office activities and carer reception area within their designated Family Carer Support Centre. Main Responsibilities The Information Officer will have responsibility for the following: Family Carer Supports • Respond to carer queries and provide information/signposting to Family Carers Ireland (FCI) resources available for carers including but not limited to; Membership, the website, online training & education and other community-based supports and services. • Work collaboratively in supporting the Support Manager in organising clinics, appointments, facilities etc • Conduct Carer Star conversations with carers in line with the carer engagement process and refer to Support Manager as appropriate. • Conduct welcome calls to family carers in a timely and effective manner. • Respond calmly and appropriately to carers in line with training provided. • Support the development and updating of the local community-supports directory. Reporting • Maintain records in accordance with GDPR of contacts with family carers, engagements with staff and other records required by the organisation as set out in organisational policies, procedures and guidelines. This includes proficient use of the CRM. • Adhere to all internal procedures in spending and controlling the Organisation’s funds. • Follow all organisation policies and procedures with respect to reporting and engaging in the investigation of any safeguarding issues, Children First compliance requirements or complaints. • Proactively collate data and information to inform KPIs, business plans and the annual report and externally where applicable. Fundraising • Engage with the organisation, promotion, and delivery of fundraising activities and events. • Liaise with fundraising partners, sponsors and donors. Administrative Duties • Perform administrative duties and provide support to your Support Manager; this may include typing, photocopying, filing and contacting people via phone, email or text. • Manage incoming and outgoing post. • Create and maintain files in line with policies and procedures. • Enter data related to KPIs onto agreed spreadsheets. • Process applications for POBAL Alarms if applicable. • Comply with all internal processes for the processing of invoices and work closely with the Finance department to ensure accuracy of same. • Ensure purchasing is in line with the Organisation’s policies and procedures. • Complete other administrative duties as required. Systems and Databases • Enter data onto the Organisation’s CRM/Excel/Jotform and other platforms as required in line with policies and procedures. • Set up online appointments and manage bookings for carer education programmes, support groups etc. • Use the Organisation’s finance system to generate POs and other IT systems as required. Teamwork • Operate in good faith, honesty, respect, trust and kindness. • Contribute to the development and functioning of the Organisation by working collaboratively with colleagues as required. • Work with colleagues to engage in reflective practice and case review; sharing expertise and knowledge. Performance Management • Carry out your position and responsibilities in line with the Organisation’s values, policies, procedures and processes. • Undertake all reasonable work instructions in a timely and professional manner. • Actively participate in training and performance management initiatives. • Ask questions to clarify understanding of job expectations, communications, projects and other workplace initiatives. • Manage time effectively to deliver on tasks assigned. • Practice self-care and open communication. • Attend team meetings and events as required. Policies & Procedures • Adhere to the Organisation’s policies and procedures and agreed quality systems. • Ensure the Organisation’s Health and Safety policy and procedures are adhered to and carry out roles and responsibilities as detailed. Other Duties • Undertake other duties as may be required and assigned by the Organisation from time to time. Qualifications, Skills & Experience The following qualifications, skills and experience are required for this role: • Minimum Leaving cert (or equivalent) and pursued further studies in Office Administration or IT. • At least 2 years’ experience working in a busy office environment. • Experience of working remotely with excellent broadband. • The ability to prioritise tasks and work within a dynamic environment. • Excellent IT Skills- mainly Microsoft 365, SharePoint, MS Word, Excel, Outlook, and experience setting up video calls through platforms like Zoom, MS Teams. • Flexibility in attitude and approach to the job and a willingness to help others. • A reflective approach to their work and a willingness to learn and desire to implement a culture of continuous improvement. • A strong work ethic with excellent attention to detail. • Effective time management skills and organisation skills with the ability to manage multiple activities and keep stakeholders informed. • Excellent communication skills and the ability to establish rapport with a diverse range of people. • The ability to work autonomously and within a team. • Fluency in English (written and verbal). • Have experience working in a highly confidential environment. • Fundraising experience desirable. • Full drivers licence with access to own car. Teamwork/Leadership Potential • Shows respect for colleagues. • Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate. • Offers own ideas and perspectives. • Understands own role in the team, making every effort to play his/her part. • Is flexible and willing to adapt, positively to the implementation of change. • Maximises the contribution of the team, encouraging ownership, providing support, and working effectively with others. • Formulates a perspective on important matters/ tasks and actively contributes across teams. Delivery of Results • Takes ownership of tasks and sees them through to a conclusion. • Is logical and pragmatic in approach to deliver results through effective prioritisation. • Completes work in a timely manner. • Identifies and understands the urgency and importance of different tasks. • Checks work thoroughly to ensure it’s completed to a high standard and learns from mistakes. • Writes with correct grammar and spelling. • Adapts quickly to new ways of doing things. • Draws reasonable conclusions from written instructions. • Demonstrates initiative and flexibility in ensuring work is delivered. • Is self-reliant and uses own judgement on when to ask manager or colleagues for guidance. Interpersonal & Communications Skills • Amends their communication approach to suit the needs of the situation. • Actively listens to others and tries to understand their perspectives and needs. • Is respectful and professional, remaining composed even in challenging circumstances. • Liaises with other colleagues to get co-operation on tasks as required. • Communicates clearly when speaking and in writing. Analysis & Decision Making • Approaches and delivers all work in a thorough and organised manner. • Effectively deals with a wide range of information sources, exploring all relevant issues. • Follows policies and procedures, understanding their value and the rationale behind them. • Keeps high quality records that are easy for others to understand. • Identifies and understands key issues and trends. • Draws accurate conclusions and makes balanced and fair recommendations based on evidence. • Suggests new ways of doing things better and more efficiently. Role Specific Knowledge & Personal Development • Clearly understands their role and objectives and how they fit within the team/ function. • Displays high levels of skill/ expertise in own area/ specialist area e.g. relevant IT systems and provides guidance to colleagues. • Leads by example, demonstrating the importance of development by setting aside time for development initiatives and training.
Technical Agricultural Officer
Background The mission of the Department of Agriculture, Food and the Marine (DAFM) is to serve the government and people of Ireland by leading, developing and regulating the agri-food sector, protecting public health and optimising social, economic and environmental benefits. The agri-food sector encompasses all primary agriculture, forestry and the food processing industry, including seafood. The Department has a wide and diverse customer base which includes farmers, consumers, food processers and other commercial operators, those involved in sea fishing, forestry, bioenergy, research as well as EU institutions, other State Bodies and special interest groups. The Department’s mission is encapsulated in the following four goals: • Agri-Food and Fisheries Policy, Development and Trade: Progressing, in collaboration with relevant sectors and State Bodies, the further development of the agri-food and marine sector including the achievement of Food Vison 2030 targets. • Food Safety, Animal Health and Welfare and Plant Health: Maintaining the highest standards of food safety, consumer protection, animal health and welfare and plant health. • Rural Economy, Marine and Environment: Promoting economic, social and environmentally sustainable farming, fishing and forestry. • Effective Delivery of Schemes and Services: Further enhance our human and technological capabilities to provide effective and responsive services for all clients. DAFM is now recruiting suitably qualified, committed individuals for the role of Technical Agricultural Officer (TAO). These roles offer the successful candidates a satisfying and varied career, with competitive terms and conditions. The work of a TAO will directly impact public health, contribute to the betterment of society, the well-being of animals and the wider agricultural sector which incorporates fisheries, forestry and the marine. Some of the benefits of working as a Technical Agricultural Officer in DAFM include: • Competitive salary starting at €31,774 with yearly increments for satisfactory performance, rising to €56,482 after a number of years in the grade; • Public Sector pension; • 22 days of annual leave per year, rising to 26 days after a number of years in the grade; • Subject to business needs and a satisfactory probationary period; • Flexible working with a commitment to work-life balance and a family-friendly workplace (including work-sharing arrangements and a wide variety of special leave options); • Access to Shorter Working Year Scheme; • Facility to apply for career breaks; • Learning and development opportunities; • Cycle to work scheme; • Access to Public Service Credit Union; • Tax saver public transport pass; • Opportunities for promotion through internal, inter-departmental & open competitions. The Role TAOs are essential members of the DAFM team, and they can be assigned to areas such as horticulture, plant health, forestry, animal health, animal welfare, food science/safety and engineering. Successful candidates will be entrusted with critical responsibilities related to various services, controls, schemes and programmes operated by DAFM and will play a vital role in safeguarding animal welfare, public health, animal health and plant health. In addition, they will also ensure the smooth functioning of various EU payment schemes. TAOs must have a good knowledge and understanding of these services, controls, schemes, and programmes to ensure they are conducted to the required standard. Key Duties and Responsibilities of the role The following are some key duties and responsibilities associated with the role: • Interacting with the public/customers on schemes and services; • Supervising and/or monitoring activities of food and feed business operators and ensuring compliance with all regulations; • Carrying out farm controls and operator checks required under national and EU legislation; • Dealing with animal welfare, public health and animal health (including disease control) in line with legislative requirements; and • Carrying out a range of other duties e.g. certification duties, crop evaluation, fisheries, forestry, pesticide control, poultry & eggs and wildlife duties Please Note: The above is a general guide to the key duties and responsibilities of the role and is not an exhaustive description. From time to time, other duties and responsibilities appropriate to the role may be assigned. Working Environment Depending on the area assigned, TAOs may be required to work in industrial conditions, e.g. meat plants and rendering plants or may be required to carry out both office and outdoor duties (e.g. farm inspections). Please Note: TAOs may be assigned work in more than one work area of DAFM depending on seasonal and geographical demands. They may also be required to transfer to other locations and work areas on a temporary basis. Training and Development On-the-job training will be provided in the various work areas. Facilities are also provided for attendance at courses, conferences, etc., relating to the role. Successful candidates will have access to coaching, mentoring and leadership development along with other supports to enable them to develop and enhance their profession procurement competencies and skills and grow in their career. DAFM has in place a performance management development system (PMDS) in conformity with the general policy of the Civil Service. Continuous Professional Development (CPD) among staff is encouraged and supported, including participation in accredited training and development programmes/courses to support and develop themselves and the work of the Department. Attendance at relevant external lectures/conferences/seminars relating to the role may also facilitated. Health and Safety, Special Equipment and Facilities TAOs must comply with the duties of employees as defined under the Safety, Health and Welfare at Work Act 2005. They must also comply in full with all safety, health and welfare directions, policies and instructions issued by DAFM either centrally or by their line manager. Special equipment, as required, will be provided by DAFM to carry out the various duties of the role. All staff are provided with the necessary training including health and safety training and the necessary personal protective clothing for the tasks to be carried out. Familiarity with the equipment and procedures is not necessary as training is provided. Personal protective clothing must be worn as directed. Vacancies Candidates who are successful in this competition will be placed on a panel, in order of merit from which vacancies that arise during the lifetime of the panel will be filled. These vacancies may be in any of the Department’s offices/locations throughout the country. It is not expected that appointments will be made from this panel after February 2028. The list overleaf provides an overview of locations where Technical Agricultural Officers may support the work of the Department. Please note that this list is subject to change in response to the business needs of the Department and consequently it is not guaranteed that vacancies will arise in some of the below locations during the lifetime of this competition. Candidates who are successful at interview stage and are placed on the panel will be contacted by DAFM to ascertain the location(s) where they would be willing to be take up duty as a TAO. Temporary Vacancies In the event that temporary vacancies for this role arise during the lifetime of the Order of Merit, the Department reserves the right to offer such temporary posts on the basis of the results of this competition. Candidates who accept such a temporary post retain their placing on the Order of Merit and the acceptance of such a temporary appointment in no way interferes with the normal process of appointing candidates to permanent posts that may arise. Essential Candidates must have: On or before Thursday, 30th October 2025 a Level 6 Award in Agriculture on the National Framework of Qualifications (NFQ) OR hold a qualification at minimum Level 6 or higher on the NFQ*. *Candidates who anticipate that they will be entitled to have, by 30th November 2025, at the latest, the qualification(s) outlined above may also apply. Please note: If the required qualification is not obtained or cannot be produced when requested by publicjobs/DAFM, your application for the role will receive no further consideration. Practical experience and strong knowledge of Irish agriculture and/or the Irish agri-food sector. The ability to work under pressure and to meet deadlines. The ability to be adaptable and resilient. Strong interpersonal skills with the ability to build and maintain relationships with stakeholders at all levels. Good written and verbal communication skills including good report writing skills and a high level of accuracy. Demonstrated experience of operating successfully both independently and in a team environment. Good IT skills including the use of Microsoft Office, Outlook and Excel. On date of job offer, a current full driving licence (Category B), valid in Ireland and/or have ready access to a car. In addition to the above, candidates must also be able to demonstrate the Key Competencies identified for effective performance in this role. Desirable • A qualification in an area relating to agri-food production such as horticulture, plant health, forestry, animal health, animal welfare or food science/safety or engineering. • Knowledge of regulatory/control systems for Irish agri-food production. • Knowledge of public health and food safety. Please note: Qualifications/eligibility may not be confirmed until the final stage of the process, therefore, those candidates who do not possess the essential requirements, on or by the dates as specified, and proceed with their application are putting themselves to unnecessary effort/expense and will not be offered a position from this competition. The onus is on the candidate to ensure they fulfil the eligibility requirements as set out. publicjobs reserves the right to deem an applicant ineligible at any stage if it is apparent that the candidate does not hold the required eligibility/qualifications e.g. from the submitted application form. Candidates who are unable to demonstrate that they hold/will hold the required qualification(s) by the deadline specified may be withdrawn from the competition at any stage. An invitation to tests, interview or any element of the selection process is not acceptance of eligibility. Candidates who are placed on a panel and come under consideration for a position will be required to provide documentary evidence of their eligibility, including qualifications. Please be aware that candidates must provide evidence of their Official Award from the associated Awarding Body upon request. Academic results transcripts do not constitute an Official Award. The onus is on candidates to have this information available if requested by publicjobs/DAFM. Selection Process The selection process for this competition may include one or more of the following: • Online assessments/tests • shortlisting of candidates on the basis of the information contained in their application against set criteria based on the requirements of the position • a competitive preliminary interview • pre-recorded video interview • completion of online questionnaire(s) • report-writing exercise or other exercises • presentation or other exercises • a final competitive interview • remote interview • work sample/role play/media exercise and/or any other tests or exercises that may be deemed appropriate Shortlisting The number of applications received for a position generally exceeds that required to fill existing and future vacancies. While a candidate may meet the eligibility requirements of the competition, if the numbers applying are such that it would not be practical to interview everyone, publicjobs may decide that a smaller number will be invited to the next stage of the selection process. publicjobs provides for the employment of a shortlisting process to select a group who, based on an examination of the application forms, appear to be the most suitable for the position. This is not to suggest that other candidates are necessarily unsuitable or incapable of undertaking the job, rather that there are some candidates who, based on their application, appear to be better qualified and/or have more relevant experience. During shortlisting, an expert board will examine the application forms against agreed shortlisting criteria which are based on the requirements of the position. The standard of content of each application submitted may also be assessed during this process. Where a competition attracts a large number of eligible candidates, the shortlisting process will apply a scored assessment of the information provided on the application form. A rank order of candidates will then be created and based on that ranking candidates will be invited to the next stage of the process in groups/batches, with those candidates ranked highest invited initially. Subsequent groups/batches may be invited to the next stage of the selection process over the lifetime of the competition on a demand led basis, if required. The shortlisting criteria may include both essential and desirable criteria specified for the position, and it is therefore in your own interest to provide a detailed and accurate account of your qualifications/experience in your application. The onus is on candidates to complete the application form fully and accurately. For certain competitions, candidates may be required to undertake online assessment tests and will be shortlisted in accordance with their ranking in these tests. Applicants must successfully compete and be placed highest on the order of merit to be considered for advancement to the next stage of a multistage selection process, which may include a shortlisting exercise as described above. The number to be invited forward at each stage will be determined from time to time by publicjobs. Pre-Employment Checks Should your place on the panel be reached and you come under consideration for a position, DAFM will carry out several pre-employment checks which must be completed before a candidate is deemed suitable for appointment. These checks are carried out to satisfy DAFM that the candidate satisfies all necessary requirements. Prior to assigning/recommending a candidate for appointment to a position, DAFM will make all such enquiries necessary to determine the suitability and eligibility of that candidate. These checks include an evaluation of Citizenship, Health & Character, Garda Vetting & Security Clearance and Reference Checks. Where Citizenship, Health & Character, Garda Vetting and Reference Checks are unsatisfactory or cannot be obtained, DAFM reserves the right to disqualify a candidate from any further consideration of appointment or termination of your employment where an appointment has already been made. Candidates with Disabilities Attracting candidates from all sectors of society to ensure accessible routes to career opportunities is a key priority of publicjobs. We are committed to equality of opportunity for all candidates. If you have a disability or need reasonable accommodations made during the selection process, (e.g. for interview, assessments or exercises), we strongly encourage you to share this with us so that we can ensure you get the support you need. Reasonable accommodation in our selection process refers to adjustments and practical changes which would enable a disabled candidate to have an equitable opportunity for this competition. We can provide accommodations for any stage of the process, including online assessments, interviews or exercises. Examples of adjustments we provide include the use of assistive technology, extra time, scribes and/or readers or a range of other accommodations. Please be assured that having a disability or requiring adjustments will not impact on your progress in the selection process; you will not be at a disadvantage if you disclose your disability or requirements to us. Your disability and/or adjustments will be kept entirely confidential. Should you be successful, the disclosure of a disability for this stage of the process will not be passed onto the employing department unless you request that we do so. If you indicate on your application form that you require reasonable accommodations, you will have the following option: A. If you have been provided with reasonable accommodations from publicjobs in the last three years, you should input the details of the most recent competition for which you were assigned accommodations along with your Candidate ID. OR B. You will need to upload a psychologist/medical report as part of your application, which details your disability/requirements. We require a report to better understand your disability and requirements. The report, in addition to your request, helps us determine what accommodations may be suitable for you, in the selection process. The reports will only be shared with our Assessment Services Unit. In the report, it is useful for us to see the outcome of any diagnostic tests conducted by your psychologist/doctor, and their summary of recommendations in relation to your requirements. You may redact (block out) parts of medical reports/psychologist’s reports that you feel are sensitive or unnecessary for the decision to make reasonable adjustments. Please do not email your medical/psychologist’s report to us – it should be uploaded directly to your online application. If you are unable to provide a medical/psychologist report at the time of application, you should go ahead and submit your application as we can facilitate you uploading your report at a later stage. However, if we do not receive the medical/psychologist report within 5 working days of the closing date (i.e by 6th November), it will not be possible to provide the accommodations requested for the online testing stage. Review and Complaint Procedures under the Code of Practice for Appointments to Positions in the Civil and Public Service The following information applies to the aspects of the competition for which publicjobs is responsible which includes all assessment and selection activity up to and including the final interview.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Burger King Supervisor
Burger King Supervisor - Applegreen Enfield Eastbound What will I be doing as Burger King Supervisor at Applegreen? You will play a vital role in supporting the front-line operations of our business. Support the manager with various administration tasks to ensure the highest performance of the store. Assist the site manager in driving sales and achieving sales targets. Motivate the team by challenging the staff to meet achievable goals through effective leadership and communication skills. Ensure that the store is operating in line with Burger King standards, policies and procedures. If you have at least 1 -2 years experience in a similar role and enjoy working in a fast-paced environment, you would be a great addition to our dynamic team. Why should I join The Applegreen Team? Benefits All staff will be entitled to a colleague discountcard that offers 100% off our Bakewell Deli foods and all hot drinks. (Up to €10 saving a day) Bike to Work Scheme (Available after 6 months of service) HSF health plan for everyone from under €2.50 a week Employee Assistance Programme run by the Zest Life which offers free counselling on personal, family, work and money matters. Training and Development We as a company are constantly growing our business, but it`s our people driving its success The Educational Training Board offers retail training courses through the Applegreen Academy We offer fantastic career opportunities and a great deal of our promotions are internal Charity At Applegreen we truly believe in the power of community and so, The Applegreen Charitable Fund that was set up to raise vital funds to support Irelands Children. By working at Applegreen you will assist in raising money for our charity partners, Barretstown. The charitable fund pledges to raise €1 million in the next 3 years INDHP
Health Care Assistant
Beechfield Care Group are currently looking to recruit a Health Care Assistant to assume responsibility for the care of residents at Woodlands House Nursing Home, Dillons Land, Trim Road, Navan C15 V585. We are a long-established Nursing Home Group based Dublin, Carlow, Meath, Westmeath & Kildare. Our mission is to supply the best standard of quality care to our residents. Our philosophy places the care of the resident at the heart of the nursing home. About Woodlands Woodland’s house was built in 1917 in the Georgian style and was used to serve the needs of the local Church of Ireland Clergy as a Rectory for the Canon. The building has run as a Nursing Home since the early 1980’s. At Woodlands house we believe in the privacy of our residents while catering for their specific needs, this underpins our core philosophy of caring for each resident as unique individuals. About the Role: The Health Care Assistant is a key member of the multi-disciplinary team responsible for the care of our resistant’s. The HCA helps, support and direct personal care required to maximise the independence and wellbeing of our resistant’s including looking after their physical, emotional, and cultural needs. Role Responsibilities:
Store Manager
Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category. The role The store manager is our brand ambassador and responsible for the store’s overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role • Support and motivate the in-store team on a day-to-day basis to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service • Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store’s successful commercial execution • You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: • Proven experience in driving sales and profitability in store • A passion for driving a culture of exemplary customer service • An ability to understand the importance of Pandora’s local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs • Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified • Strong communication skills in order to establish and coach a high performing team • The ability to be adaptable and flexible to changing business needs • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values • A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes: • A highly competitive salary • Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) • A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! • Generous employee discount • Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts • Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid and lots more • Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application. Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. *If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
Seasonal Sales Consultant
Join Our Christmas Team at Fields! 🎄✿ Want to be part of spreading Christmas magic and making every customer feel special this festive season? Come work with Fields and help create unforgettable experiences for everyone who visits our store! We’re looking for full time Sales Consultants to join our Athlone store for the Christmas period. This is a temporary, seasonal role perfect for anyone who loves the magic of Christmas ! As a Sales Consultant, you’ll: Don’t miss out on the chance to be part of our magical Christmas team – apply today and make this Christmas season truly special! 🎁 We are an equal opportunities employer
Burger King Team Member
Burger King Team Member - Applegreen Enfield Westbound As a Burger King Team Member at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. What will I be doing as a Burger King Team Member at Applegreen? · Support day to day operations of the business. · Ensure shop floor is clean and tidy. · Ensure all food safety policies are met. · Food preparation. · Follow and enforce Burger King manual training contents. · Stock control and management. · Create the best food experience possible for customers. · Work closely with management to achieve weekly and quarterly targets. Why Should I join the Applegreen Team? Benefits · All colleagues are eligible for a discount, allowing exclusive discounts on Bakewell Deli foods and hot drinks. · Bike to work scheme (available after 6 months of service). · HSF Health Plans schemes for healthcare expenses including dental, optical and many more. · Wellbeing platform with micro-modules and articles to support your mental health and wellbeing. In addition, our Employee Assistance Programme is a free confidential counselling service which offers support on personal, family, work, and money matters. · Flexible schedules. · Company pension scheme. · Exclusive offers on broadband and mobile plans. · Refer a friend scheme. · Development opportunities through a variety of online and classroom-based learning delivered by inhouse and external industry experts. An Applegreen Burger King Team Member would ideally: · Have a can-do attitude who has strong communication skills and enjoys interacting with customers. · Ability to work well with colleagues, contributing to a positive team environment. · Enjoy working in a fast-paced environment. · Willingness to learn and adapt to new tasks.