New retail jobs in North dublin
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About This Role: As a Retail Store Manager at eir, you will a face of our brand, leading a passionate team that drives customer satisfaction and sales success. In this role, you will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store. Your primary focus will be ensuring that both new and existing customers receive personalized broadband and mobile solutions that suit their needs. You'll play a vital role in maximizing revenue and enhancing eir’s position in a competitive retail market. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure. Why This Role: This is an exciting opportunity to lead a thriving store while contributing directly to the success of the eir brand. As the Retail Store Manager, you’ll: · Manage the store’s daily operations and lead a motivated team. · Set and achieve monthly sales targets to grow the business. · Deliver exceptional service and provide tailored solutions to customers. · Foster a high-performance culture, motivating your team to hit goals and exceed customer expectations. Benefits include · Ongoing professional development and training opportunities. · A supportive and dynamic work environment where growth is encouraged. · The chance to make a real impact within one of Ireland's leading telecommunications companies. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Salary and remuneration Monthly salary + competitive commission structure. Expectations From The Role: As a Retail Store Manager, you’ll take on key responsibilities, including: · Understanding Customer Needs: Engage with customers to identify their needs and offer tailored broadband and mobile solutions. · Achieving Sales Targets: Lead by example to ensure individual and team sales targets are consistently met and exceeded. · Customer Retention: Effectively manage customer queries, ensuring their issues are resolved promptly and efficiently to build long-lasting loyalty. · Operational Excellence: Oversee the daily operational aspects of the store, including stock control, cash management, and administrative duties. · Policy and Procedure Implementation: Responsible for the adherence to eir's policies and procedures to provide the highest level of service and operational standards. · Market Awareness: Stay current with industry trends and competitor offerings to provide customers with up-to-date and relevant information. Requirements For A Successful Application: Knowledge, skills and abilities · Strong communication skills with the ability to simplify complex products and services. · Ability to engage customers confidently, offering tailored solutions and building trust. · A passion for mobile technology and telecommunications, with a curiosity to stay up to date with the latest industry developments. Qualifications · Relevant diploma or certification is a plus, but not essential. · 2-5 years of retail or customer-facing experience preferred (life experience considered). · Industry knowledge is an advantage but not essential; we provide ongoing training to ensure you’re up to speed. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Retail Technology Advisor
We are currently recruiting for a Retail Technology Advisor on a Temporary full-time basis. Roles and Responsibilities · Co-ordinate the support and growth of mission critical IT systems to our stores and retailers, involving a variety of in house and third-party suppliers and teams. · Deliver and manage projects in parallel through all phases including planning, analysis & design, execution, service transition and closure. · Control and management of third-party suppliers and vendors and their associated service delivery agreements. · Management and ownership of retail technology in the company operated stores division and a direct relationship with key stakeholders in the company operated space supporting Retail Technology and in store technologies, networks for these stores. · Identify and implement efficiencies to business processes using technical solutions. · Participate in projects throughout the initiation, definition, execution and close out phases of the project. · Oversee the transition of new processes from project delivery to operational support across the business. · Liaising with senior management from different functions to translate their needs into technical requirements. · Develop full-scale project and programme plans, facilitate the project scope, goals, tasks, resources and deliverables. · Participate in the delivery of strategic projects and scope of works alike. · Development of operational procedures and system specifications. · Develop and maintain comprehensive user documentation on all aspects of the core procedures and responsibilities. · Support our stores and retailers on support requests and queries and troubleshooting of the same. · Other projects as directed by management. · The role will involve nationwide travel and may include overnight stays. Job requirements Skills & Experience · At least 4+ years of experience in the retail technology/IT sector. · Understanding of Retail Technology, networking and overall IT. · Understanding of KPIs and SLAs with proven ability to adhere to them. · Understanding of FMCG grocery is an advantage · Experience with EPOS in independent retail market and cross technologies in a retailer ecosystem. · Ability to demonstrate a high level of ownership and project management. · Strong analytical skills, resolution management, organisational skills and excellent time keeping skills. · Strong verbal, written communication and interpersonal skills and to be able to report clearly back with updates to management. · Demonstrate an ability to work on own initiative, ability to prioritize own workload and work to exacting deadlines. · Innovative, authoritative, have the ability to communicate on all levels to people of all technical ability. · Ability to effectively prioritize and execute tasks and targets in a high-pressure environment and exceed set targets. · Flexibility and adaptable in the approach to customer/business needs. · Proactive and energetic in the work environment, seeking to get things done and at deal with a variety of tasks and projects. · Must have a full clean driver’s license. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
