Jobs in Tipperary
Sort by: relevance | dateCommunications Manager
Purpose, Duties and Responsibilities Tipperary County Council continuously reviews and seeks to improve communications and engagement with the public and to increase awareness and understanding of the work and services of the Council. The overall aim of the Council is to ensure that there is clear, consistent and appropriate communications between the Council and relevant stakeholders both within and outside of the organisation. • The Communications Manager will lead a team in the Corporate Services Directorate to manage the delivery of the Council’s communications priorities. • They will have responsibility for media relations, digital communications, event management, promotion, corporate publications, communications, engagement with a broad range of internal and external stakeholders and customer services related matters. • They will report directly to the Senior Executive Officer or other officer as designated by the Chief Executive. The Corporate Services provides a wide range of Tipperary County Council services including meetings administration, corporate governance, data protection and access to information and customer services. Communication, promotion and engagement are an integral part of the Department’s functions. Key Responsibilities Communications Delivery & Coordination • Implement corporate communications plans and campaigns across the organisation. • Draft and manage press releases, media responses and communications materials. • Coordinate communications inputs from Directorates to ensure consistency of messaging. • Support internal communications initiatives and staff engagement. Media & Digital Communications • Manage day-to-day media engagement, under agreed protocols. • Maintain and update digital platforms (website, social media, campaigns). • Monitor media coverage and escalate issues as appropriate. • Support delivery of public information campaigns and consultations. Customer Service Operations • Supervise and support frontline customer service delivery. • Ensure adherence to customer service standards, procedures and KPIs. • Monitor performance metrics (e.g. response times, service levels). • Analyse complaints and feedback to identify operational improvements. Stakeholder & Service Coordination • Liaise with internal sections to ensure accurate, timely communications. • Support stakeholder engagement activity and public consultation processes. • Coordinate responses to public queries and escalations. Governance, Compliance & Standards • Ensure communications and customer interactions comply with: o GDPR / Data Protection o FOI o Accessibility and plain English standards o Corporate governance requirements • Maintain accurate records and support reporting requirements. • Apply corporate policies and procedures consistently. Issues & Incident Support • Support delivery of communications during incidents or issues. • Escalate significant reputational risks to senior management. • Assist in implementation of crisis communication plans. Team Supervision & Work Planning • Supervise assigned staff and allocate work effectively. • Monitor outputs and ensure quality standards are met. • Support staff development and performance management. • Assist with planning and prioritisation of team work programmes. Reporting & Continuous Improvement • Prepare operational reports on communications and customer service performance. • Identify opportunities for service improvement and efficiency. • Contribute to performance monitoring and KPI tracking. Qualifications and Experience Essential • Third-level qualification in Communications/Media related discipline. • Relevant experience in communications, media, PR, journalism, media management. • Experience in coordinating communications outputs & campaigns. • Experience supervising staff or managing work programmes. Desirable • Experience in a public sector or local authority environment. • Experience in digital communications platforms. • Exposure to media relations and campaign delivery. Desirable Skills The ideal candidate should have: o Demonstrate a reasonable level of fluency and proficiency in the Irish language (both oral and written). Have obtained a minimum qualification at level 7 on the National Framework of Qualifications in Irish or a qualification e.g. TEG Level C1 in Irish. o A proven understanding of the local government operating environment, the Irish traditional and digital media landscape and proven delivery in the field of communications. o Have experience in the development and management of communication strategies, preferably in a public service organisation. o Demonstrated experience in leading communications during emergencies, critical incidents and severe weather events, including coordinating timely, accurate public messaging and advising senior management as part of an organisational emergency response. o Demonstrate experience in leading and managing a customer service function, including the development and implementation of service standards, policies and procedures. Strong understanding of performance monitoring and analysis of customer interactions, including the use of key metrics such as response times and satisfaction levels. Proven ability to interpret customer feedback, complaints and queries to identify trends and drive service improvements. A track record of promoting and embedding a customer-focused culture across an organisation. o Demonstrate strong initiative, presentation, relationship building and strategic planning skills. o Have excellent written and verbal communications skills and an awareness of the importance of accuracy and attention to detail. o Have excellent communication and interpersonal skills, with a positive and professional attitude. o Experience in digital communications. o Experience in visual graphics. o Have experience of handling press and media relations. o Have the ability to think creatively and deliver engaging content. o Have the ability to work as part of a team with strong customer service focus and be dedicated to providing quality and excellent service. o Have the ability to work under pressure and to strict deadlines. o Have the ability to take ownership of issues/tasks and work on own initiative. o Have the ability to manage and supervise staff, including managing performance. o Be flexible regarding working hours and unsociable hours including weekends and bank holidays. o Be committed to self-development and be enthusiastic about acquiring new skills and embracing new technologies. o Have an understanding of the changing operating environment of the local authority and be capable of leading and implementing change in order to deliver quality services to our citizens. o Have experience in the organisation of corporate events. o Have knowledge and experience of operating ICT systems. o Have an understanding of the importance of ensuring strong ethical standards are set and maintained. o Have an awareness of legislation and regulations in the area of Health and Safety and in Data Governance, their implications for the organisation, the employee, and their application in the workplace. o Have a strong interest in current affairs and an awareness of the local government sector. Qualifications: Character Candidates shall be of good character. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Training, Experience, etc. Each Candidate must, on the latest date for receipt of completed application forms: i. A minimum level 7 educational qualification in media/communications related discipline and specific work experience to an equivalent level to the satisfaction of the Council. ii. Have a minimum of 5 years’ satisfactory experience in a broad communications role e.g. PR, Journalism, Media Management, Corporate Communications, Communication Campaigns and Digital Media. iii. Substantial experience of dealing with the media. iv. Proven leadership skills at a managerial level and experience managing a team in a fast-moving environment and advising senior leaders in an organisation. v. Experience contributing communications expertise to the development of wider organisation strategies and plans. vi. A proven track record at senior level in leading and establishing a centralised communications function, including providing high-level strategic advice to senior management on media relations and public communications, including emergency communications. vii. Demonstrated experience in leading accessible and inclusive public communications within a complex organisation, ensuring compliance with statutory requirements. Applicants should at the date of applying, hold a full unendorsed valid Irish / EU licence, for Class B vehicles, or a licence acceptable to NDLS for transfer to full Irish licence. Salary: Current Salary Scale: €61,217.00 - €79,583.00 (2nd LSI) (Circular EL 05/2019) The salary shall be fully inclusive and shall be as determined from time to time. The employee shall pay to the local authority any fees or other monies (other than his/her inclusive salary) payable to or received by him/her by virtue of his/her employment or in respect of services which he/she is required by or under any enactment to perform. Entry point of this scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government & Heritage. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at the minimum point (currently €61,217). Remuneration is paid fortnightly by PayPath directly to the employee’s nominated bank account. The current wage pay cycle may be revised during the period of employment. Remuneration is subject to all statutory deductions, e.g. P.A.Y.E. and P.R.S.I. Increments are paid annually subject to satisfactory attendance, conduct and performance and national agreements. Increments may be withheld if performance, attendance and/or conduct are not satisfactory. Under the Public Service Stability Agreement 2013, the working hours for newly appointed/promoted staff are 35 hours per week. All posts will be offered on the basis of the candidate working wholetime. Citizenship Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa.
Locum Worker
Purpose of the Job The role of Locum is vital to the successful delivery of quality services in NOVAS for our clients. The Locum will support the services within a geographical area and may be offered shifts in a variety of services. Locum shifts are offered to ensure services can deliver a full roster of cover while other service employees are on training courses, annual leave or other leave. The Locum will report to the Service Manager or the service they are on duty in for the shift. Locums will be a member of and work collaboratively with the NOVAS team in the relevant service for the shift, the wider NOVAS organisation, other external service providers, local authority and HSE teams in the region. The Locum is responsible for participating in the duties of the service team to deliver a safe and effective service and responding to requests and concerns of clients of the service. This includes meeting clients’ needs in terms of food, hygiene and wellbeing as well as collaborating with Support Workers, Project Workers and Managers to assist with actions in Clients Care Plans where appropriate. Support Workers require experience working with marginalised groups, ideally in the area of Homeless Services and will be expected to work within the National Quality Standards Framework for Homeless Services (NQSF). Shifts offered for this role are based on the needs of the Services in the area. Typically, Locums will be offered shifts with 4–8 weeks’ notice, however as needs arise shifts at short notice will also be offered to meet the needs of staffing the service. There is no onus on the Locum to accept all shifts offered but where a Locum has not accepted a shift from any service in the region for 3 months or more, their availability to remain on the locum panel will be reviewed and may be removed. Most services operate 24hr-7 days a week and may offer shifts across that timeframe. This job description is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review. Key Accountabilities Accountability Achieved by Quality Client Service Delivery • Engage with clients in a way that is trauma informed, person-centred, responsive to the needs of the clients through a harm reduction lens and focused on ‘finding a home’. • Where appropriate under the direction of the Service Manager, assist Clients with interventions to progress the goals on their Care Plans. Ensuring appropriate recording keeping of all actions. • Actively support and encourage Clients to Develop Life Skills including in the areas of making and attending appointments and accessing other supports in the community, or skills development in the service such as nutrition and food awareness. • Encourage attendance by all clients at Resident Coffee mornings for client feedback. • Support clients to record a Complaint when necessary and work to resolve matters as effectively as possible and repair relationships as quickly as practical. • Follow NOVAS policies for reporting Safeguarding concerns relating to Vulnerable Adult Protection or Child Safeguarding Protection including historical abuse concerns. Safe & Effective Service Delivery • Attention to your own Health & Safety and actively vigilant to any Health & Safety risks in the property that would impact clients, colleagues or visitors. • Correctly log and report any Health & Safety risks or required repairs & maintenance issues. • Assist clients with hygiene, health, welfare, providing personal assistance where required and maintain the service to a high standard including cleaning and preparing client rooms, communal areas, workstations and high touch areas. • Ensure familiarity with contents of risk assessments and notify relevant colleagues, Project Worker or Manager about any newly emerging risks for any resident. • Ensure incidents are appropriately recorded according to established procedures on the system. • Be proficient in administering basic first aid to clients as required, with necessary training provided, this includes use of CPR, Naloxone and AED devices as appropriate. • As delegated by the Service Manager support the implementation of fire safety measures, ensuring regular checks are conducted in line with policies and procedures, and promptly escalating any issues to the Service Manager. • Ensure Client Wellbeing Room Checks are conducted as planned and recorded appropriately and that any additional safety monitoring of individuals with additional risk needs is carried out in accordance with instructions in individual risk assessments. • Ensure compliance with infection prevention and control measures, including health, hygiene, and room cleaning protocols. • Monitor site security through gate, camera, and perimeter control, and reporting any security issues to the relevant authorities. • Implement any recommendations made for the service in the annual health & safety audits. • Keep all required training programmes within certification. Teamwork • Communicate clearly with colleagues during handovers, in records and in relation to clients. • Proactively report any concerns about the service or suggestions for more effective practices, equipment or resources to the Service Manager. • Applying Trauma Informed Practice to colleague relationships as well as clients. Assume good intent, be curious about their experiences and support one another. • Support effective running of the service by being mindful of the impact of absence or lateness on colleagues and providing as much notice as possible to the management team. Safe Cash Handling • Ensure all cash in the service is handled safely and in line with procedures. • Ensure clients receive receipts when they pay their accommodation charge. • Ensure donors receive receipts when donations are made directly to the service and that the fundraising team is informed. • Ensure the accrual of expenses is agreed in advance with your line manager when required and that the correct process for applying to receive expenses is followed. • Ensure no unauthorised expenditure is made in the service without authorisation from the budget holder (Service Manager). • Report any concerns about use of funds to the Service Manager or a member of the Finance Department. External Collaboration • Be responsive to queries from service funders for information in line with our data protection policy, mindful of appropriately protecting information, client privacy and client consent or make arrangements for another employee to respond to their query. Keep your Service Manager informed of any communication with service funders. • Establish good working relationships with NOVAS teams in other services to share learning and best practice. • Establish good working relationships with local external service providers including the local authority housing team, other specialist accommodation providers, healthcare specialists and adult education. • Ensure your line manager and colleagues are aware of your appointments if required to leave the service during duty. Reporting & Record Keeping • Ensure all records on Salesforce, PASS or other systems are inputted in a timely manner and are an accurate record of events based on facts not opinions. • Honour Client Consents and ensure information about Clients is not shared beyond their authorisation. • Ensure no sensitive information is accessible by persons not authorised to see it. • Ensure records no longer required are safely destroyed (shredded) in line with NOVAS policies. • Participate in Service Audits as requested. • Prepare and provide reports of your work to your line manager as requested. • Complete organisational documents as requested. Supervision, Support & Development • Engage in regular supervision with your line manager. • Work under the direction of and in collaboration with your line manager and the wider management team. • Work to help the organisation achieve the aims and objectives of the strategic plan in line with our values and mission. • Participate in team meetings, case management meetings, and other organisational events as required. • Familiarity and compliance with all relevant policies and standards. • Participate in relevant and required training events. Information Management • Ensure data and personal information relating to clients, tenants, colleagues, and other members of the organisation or its stakeholders, are kept safe and secure using the correct systems and procedures, is collected for legitimate purposes, and is safely destroyed when appropriate. • Ensure clients are aware of how to access information about themselves and support any requests from them to access information. Person Specification Essential Criteria Documentary evidence of qualifications and eligibility will be confirmed at the end of any recruitment process, candidates who do not possess the essential requirements, on the date of application will not be offered a position. It is the responsibility of the applicant to ensure they meet the essential criteria of the person specification. The appropriate candidate should have: • Professional Qualification in Health Care or related allied health professions, minimum level 5 (full major award). • Experience in working with people who are vulnerable or marginalised. • Ability to understand complex needs of vulnerable clients and provide services that foster dignity, respect and independence. • Administration skills for record keeping and report writing and computer literacy. • Ability to communicate effectively with a wide variety of people. • Garda Vetting will be sought for this role. Desirable Criteria It would be an advantage for the candidate to have: • Full drivers’ licence and use of own car. • Eligibility to register with CORU as a Social Care Worker. • Experience working with people at risk of or experiencing homelessness or with other social care groups. • Have an understanding of care and case management protocols including care planning, needs assessment, risk management & assessment, incident management & prevention and key working. • Experience working on own initiative, lone working, managing one’s own workload and time management. • Experience and knowledge of working in two or more of the following areas: Homeless sector, Tenancy Sustainment, Family Support, Residential Care, Mental Health, Challenging Behaviour, Substance Misuse, Community Engagement, Disability Support. • Knowledge of statutory and voluntary social care services and systems. • Experience and knowledge in the area of vulnerable adult or child protection and associated legislation and guidelines. • Experience of working in, or a strong interest in the charity or not-for-profit.
General Assistant
Part of Grafton Group Plc, Chadwick's Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwick's, Cork Builders Providers, Davies & Telford's. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech and Rooney's Hardware. Principle Objective The role of a general assistant is to provide our customers with a knowledgeable, friendly and dependable service whilst at the same time optimising branch sales and gross profit, promote the company's products and services in a professional manner and deliver a superior standard of customer care to our existing customers. Knowledge & Experience
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
General Support Staff
Broadline Group are looking for General Support Staff for Immediate Start . Suitable candidate must have 1 year relevant work experience in a healthcare, contract catering or high volume hospitality environment and be able to provide work references covering 5 years employment history We have ongoing work in hospitals and nursing homes nationwide for catering assistants, catering ward staff, hospital porters, kitchen porters, cleaners and qualified chefs nationwide. The successful candidates will be required to join a friendly and motivated Team. Excellent opportunity to work in some of the largest Healthcare settings and Nursing Homes throughout Ireland. Requirements: If you have the above requirements and skill set please contact us today to start the recruitment process to work in Healthcare. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Community Liaison Officer
ROLE & DUTIES OF THE POST The Community Liaison Officer will have an integral and substantial role to play in the active and positive management of both the Council’s housing stock and its tenants. The post holder will require excellent interpersonal skills in order to build and maintain relationships with stakeholders including state agencies, non-Government organisations and residents. This will enable them to address issues that may arise in a reasonable, practical and confident manner focused on problem solving through negotiation but recognising when to enact enforcement proceedings. The post holder will have a close working relationship with existing council staff across a number of sections, but primarily the Housing Section and community development sections to secure the best outcome in community development and estate management. The Community Liaison Officer will have a proactive role addressing grievances, mediating disputes, and resolving conflicts between neighbours where issues may arise. This may include the deployment of enforcement proceedings where required per the Council’s Anti-Social Behaviour Strategy. In addition, it is expected that such a person will have the ability to actively work and support policy development where this is relevant to their area of work. In particular, the following duties will apply (not exhaustive and will be subject to change as the need arises and as management decide): • He/She should have a comprehensive understanding of community development work which will include building networks with residents of Local Authority estates in the County Council area, both directly and through their respective residents association. This will involve: ➢ Facilitating the establishment of new residents associations where required and assist groups in the development and implementation of plans for their respective areas. ➢ Supporting existing Estate Management Groups and assisting groups in the development and implementation of plans for their respective areas. ➢ Facilitating, supporting and developing the Estate Management Residential Networks across their area of responsibility and provide expertise in their input to relevant policy programmes of the Council. • Administering the Resident Association Grant scheme. • Actively set up, manage and implement pre-tenancy and tenant training courses. • Liaise as necessary with outside voluntary and statutory agencies, whose co-operation and resources may be required in promoting better estate management and promoting and arranging joint initiatives, such as Home Life Skills, youth activities and Community Houses, with other relevant agencies. • Proactively deal with Anti-Social behavioural Issues in line with Tipperary County Council’s Anti-Social Behaviour Strategy: • Administer the Second Chance Programme in order to monitor the required supports. • Interact and support vulnerable clients in line with the Council’s policy. • Liaise with and deal with clients in respect of breaches of their tenancy agreements. • Assist the Director of Services for Housing in his/her role in working with the Strategic Policy Committee, Local Traveller Accommodation Consultative Committee, Traveller Interagency Forum and other Committees. • Assist and advise the Council and Committees in the preparation, formulation, implementation and review of policies, strategic plans (including the Housing Strategy, the Homelessness Action Plan and Traveller Accommodation Programme). • Observe Tipperary County Council’s Health and Safety requirements, with particular reference to the Lone Worker Policy. The successful applicant shall perform such duties as may from time to time be assigned and as may be appropriate to any particular function of the Local Authority for which the Chief Executive is responsible and carry out such instructions as may be given in relation to the performance of duties. The duties shall be such as assigned by the local authority and shall include the duty of deputising for other officers of the local authority when required. NOTE: Daily working hours may vary and may include post-normal office hours. The Council reserves the right to assign you to any premises in use by the Council. The Council also reserves the right to review and change the areas of responsibility as required. Qualifications: Character Candidates shall be of good character. Health Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Training, Experience, etc. Each candidate must, on the latest date for receipt of completed application forms, have: (i) a good standard of education (ii) experience of working with community groups and/or tenants/residents associations (iii) good interpersonal, communication, organisation and negotiating skills and the ability to work on own initiative and as part of a team where necessary (iv) a satisfactory knowledge of the background to all policies governing the provision of social housing (v) awareness/understanding of issues and needs regarding the residents of Local Authority Housing Estates/Halting Sites (vi) ability to work in direct contact with a diverse range of agencies/bodies (vii) a full clean driving licence and use of a car and be energetic, enthusiastic and flexible in the approach to the post. A third level qualification in community development, social housing or similar is desirable, but not essential. Salary: Current Salary Scale: €52,761 - €63,109 (2nd LSI) The salary shall be fully inclusive and shall be as determined from time to time. The employee shall pay to the local authority any fees or other monies (other than his/her inclusive salary) payable to or received by him/her by virtue of his/her employment or in respect of services which he/she is required by or under any enactment to perform. Entry point of this scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government & Heritage. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at the minimum point. Remuneration is paid fortnightly by PayPath directly to the employee’s nominated bank account. The current wage pay cycle may be revised during the period of employment. Remuneration is subject to all statutory deductions, e.g. P.A.Y.E. and P.R.S.I. Increments are paid annually subject to satisfactory attendance, conduct and performance and national agreements. Increments may be withheld if performance, attendance and/or conduct are not satisfactory. Under the Public Service Stability Agreement 2013, the working hours for newly appointed/promoted staff are 35 hours per week. All posts will be offered on the basis of the candidate working wholetime. Citizenship Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a Stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a Stamp 4 visa. g) Non-EEA citizens with a valid work permit. Probation: Where a person who is not already a permanent officer of Tipperary County Council is appointed, the following provisions shall apply: (a) there shall be a period after such appointment takes effect, during which such person shall hold office on probation; (b) the maximum period shall generally be one year for permanent contracts and such other period as may be required in relation to temporary or fixed term/purpose contracts as set out in the council’s probation policy. No probationary period shall exceed 12 months in duration. (c) such a person shall cease to hold office at the end of the period of probation, unless during such period, the Chief Executive has certified that the service of such person is satisfactory. Superannuation: The relevant Superannuation Scheme will apply. The provisions of the Local Government (Superannuation) (Consolidation) Scheme 1998 may apply. Persons who become pensionable officers who are liable to pay the Class A rate of PRSI contribution will be required, in respect of their superannuation contribution, to contribute to the local authority as follows: 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). Persons who become pensionable officers who are liable to pay the Class D rate of PRSI contribution will be required, in respect of their superannuation contribution, to contribute to the local authority at the rate of 5% of their pensionable remuneration. The provisions of the Spouses and Children’s/Widows and Orphans Contributory Pension Scheme will continue to apply. New entrants will be admitted to the Single Public Service Pension Scheme with effect from the date of appointment. The scheme is contributory and provides pension, retirement gratuity, death gratuity and survivors benefits. To qualify for a pension the successful candidate must have served a minimum of two years employment in a Local Authority. Retirement Age There is no mandatory retirement age for new entrants to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Anyone who is not a new entrant to the public service, as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004, is subject to a compulsory retirement age of 70 years or as determined in accordance with Department Circulars and in line with Government Policy. The maximum retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and other Provisions) Act 2012 is 70 years. The Council may refer staff to a medical advisor at any time to determine fitness for carrying out the duties to which they have been assigned. Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Hours of Work: The normal working hours are 35 hours per week. Flexible working arrangements apply. All hours worked are subject to and recorded in accordance with the provisions of the Organisation of Working Time Act, 1997, and the Organisation of Working Time Regulations, 2001. Tipperary County Council requires employees to record their hours using the CORE/TDS Clocking system. Daily working hours may vary and may include post-normal office hours. Annual Leave: The annual leave entitlement for the grade is 30 days per annum. The Chief Executive of Tipperary County Council retains autonomy with regard to office closures, (e.g. Christmas Office Closure); any days arising from such closure will be reserved from the employee’s annual leave entitlement. Proposed office closure days will be reviewed and advised to all employees each year. Residence: The successful candidate shall reside in the district in which his/her duties are to be performed, or within a reasonable distance thereof. Drivers Licence: Tipperary County Council employees may on occasion be required to use their car on official business. In such situations the employee must hold a current clean driver’s licence and have available adequate means of transport. It is the responsibility of the employee to arrange the appropriate car insurance for business use and to indemnify Tipperary County Council with the indemnity specified on the insurance certificate under the heading “Persons or classes of person who are covered”. Documentation to confirm the appropriate insurance cover will be required to be supplied to the Council on an annual basis.
Higher Executive Officer
What is the Higher Executive Officer Role? The Higher Executive Officer (HEO) role requires individuals who can balance operational leadership with strong analytical skills, sound judgement and a clear commitment to public service values. Acting as a vital link between senior management and operational teams, their work ensures the effective implementation of policy, reform, and service delivery on the ground and provides support in managing large projects, budgets and developing government policy. They are expected to operate confidently in complex environments, represent their area in cross-departmental and senior-level settings, and ensure the effective implementation of policies, programmes and services while managing resources responsibly. The Civil Service is now recruiting for suitably qualified and committed individuals to take up the role of HEO. This is an exciting opportunity for talented and enthusiastic individuals who are looking to embrace new challenges, do purposeful work and make a real difference to the Irish State and its people. HEOs are experienced middle managers who play a critical role in leading teams, managing delivery and supporting departmental and cross-government priorities. Reporting to an Assistant Principal Officer, HEOs play a key role in implementing policy and strategy and in delivering a world class service to the State and to the people of Ireland. HEOs in the Civil Service contribute to the Renewal 2030 Strategy and the Better Public Services programme, helping to realise a vision of a more unified, professional, responsive, open and accountable Civil Service that delivers a world-class service to the State and the people of Ireland. Key Duties and Responsibilities: Depending on the Civil Service organisation, the following is an overview of the type of responsibilities and tasks required of the successful candidate(s) at HEO level: Providing strong team leadership, offering direction, motivation and support to drive high performance and continuous improvement; Applying robust analytical, critical thinking and problem-solving skills to inform policy development, operational decisions and organisational priorities; Managing competing demands effectively, planning and prioritising in a dynamic environment to meet tight deadlines; Exercising sound, evidence-based judgement, making balanced and well-reasoned recommendations; Maintaining high standards of governance, accountability and customer service, contributing to a culture of integrity and public service excellence; Building productive working relationships with colleagues, senior management and external stakeholders to enable effective cross-functional delivery; Communicating clearly and professionally, tailoring messages for different audiences across written, verbal and digital channels; Managing budgets, resources and corporate responsibilities in their area in line with Departmental procedures and Civil Service obligations; Supporting learning, development and capability building, fostering a culture where staff can grow, innovate and thrive; Operating effectively in hybrid and evolving work environments, ensuring team cohesion and clarity of purpose; Demonstrating flexibility, resilience and the ability to adapt to a changing work environment; Dealing with sensitive and confidential information. The above job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Why Apply for the Role? As well as a rewarding and challenging career, some of the benefits of working as a HEO include: Competitive salary, starting at €60,029 with yearly increments for satisfactory performance; 29 days of annual leave per year; Public Sector pension; Opportunities for promotion through internal, interdepartmental and open competitions; Subject to business needs and a satisfactory probationary period; Flexible working with a commitment to work-life balance and a family-friendly workplace (including work-sharing arrangements and a wide variety of special leave options); Facility to apply for Shorter Working Year Scheme; Facility to apply for career breaks; Learning and development opportunities; Access to well-being programmes to support a healthy work-life balance; Opportunity to avail of the ‘Cycle to Work’ scheme, and the tax saver public transport pass; Opportunity to join the Public Service Credit Union; Contribute to purposeful work that positively impacts citizens, communities, and society. On the closing date of 10 September 2026, to be eligible for consideration, a candidate must satisfy the following requirements: Possess a Leaving Certificate at Level 4 or above; or hold a minimum Level 4 qualification, major or minor award on the National Framework of Qualifications (or equivalent as per NARIC Ireland). Possess a minimum of three years’ relevant management experience. Demonstrable experience in: a. managing workloads, projects or processes in a complex, fast-paced environment; b. strategic thinking, using sound judgement to make well-informed decisions; c. researching and analysing information to support decision-making in a timely manner; d. working collaboratively with internal and/or external stakeholders in multidisciplinary environments; e. creating an inclusive team environment and creating opportunities for knowledge sharing; f. self-motivation, setting own targets and dealing with multiple demands while producing high quality work. Essential Requirements: Candidates must also be able to demonstrate that they possess the capabilities/skills identified as necessary for effective performance at this level, as outlined in the Capability Framework for Higher Executive Officer in the Civil Service.
School Meal Worker
A little bit about us Looking for a job that actually makes a difference - and fits into your day-to-day routine? At The Lunch Bag, we deliver healthy, hot school meals to children across Ireland. We're the country’s leading school meal provider, and we’re on a mission to help children build healthy habits for life. We’re changing children’s lives, one lunch at a time. Are you flexible, bubbly, and keen to bring a little extra joy to the school day? We’re looking for people who want to help us keep driving forward and doing something great. Bonus? You’re off when the schools are! So, what’s the job? We’re on the hunt for School Lunch Operatives – reliable, cheerful people who take pride in doing things right and bring a bit of warmth to every school day. Think of yourself as the final link in the lunch chain. All meals are prepared in our headquarters in Nenagh, Tipperary, and then delivered to the Hot Drop Locations. It’s from there that you’ll take over. Your duties will consist of heating the meals in the oven, loading them into vans and driving them to the schools. If you’re a detail addict and thought this was a little vague, here’s a list for you: What we’re looking for Since you’ll be representing The Lunch Bag in schools, we’re looking for doers - people who are sound, good-natured, and genuinely care about doing a good job. Our values matter to us, and to keep improving the lives of children across the country, we need people who share that same goal. We’re not asking for bodybuilders, but you do need to be able to lift 14kg boxes as part of the job. You may also need to climb some stairs – not every facility in Ireland has a lift Working for children is really rewarding – their cute little faces can brighten your day... just don’t let them get hungry or they’ll turn into tiny monsters! So we’re looking for someone who can work quickly, stay calm under pressure, and still do things properly. All you need is the ability to read English, have full clean Irish driving license, and heat each lunch with care. We’re looking for cheerful people who like being out and about. Teleportation would make life easier, but until that arrives, we need drivers who are happy to take a roughly one-hour trip to deliver meals to local schools. I still have questions actually… No problem! We’re here to answer them. When will I work? This job is offered on a part-time basis, 3 hours a day, Monday through Friday! Typical hours of work are 11:00 to 14:00 with some flexibility required as start and finish times may be a little earlier or later. Will I have to work all year long? No! As schools close for the summer, we follow the academic calendar. As a result, you will work with us approx 183 days of the year and will have the rest off to enjoy some well-deserved rest! Our staff sign on to Social Welfare as Educational Sector Workers during the summer months. What benefits do I get by joining The Lunch Bag? Well, for starters - a genuinely supportive team who’ve got your back. The role’s flexible, ideal if you’re looking to ease back into work or just want something steady during school terms. How much is it paid? It’s THE question everybody is asking! The same way we take care of the children in the schools, we take care of our people. You will earn €14.65 per hour – 50c above minimum wage.
Customer Experience Leader
To meet the criteria for this role, you will be required to be available to work within 8:00-23:00, working shifts across Mon-Sun. Please only apply if you are able to meet these requirements. McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. The Customer Experience Leader role is driven by a desire to continuously improve the customers’ experience, this important role finds you at the heart of our business in our customer dining areas. Your primary responsibilities are to welcome our customers into the restaurant and to use your initiative to help create ‘feel-good moments’ during their visit. Never one to accept less than the best, you will work closely with the restaurant management team to suggest improvements to our customer service experience, using all of your training and skills. Working as part of a fast-moving, high energy team, you will be instrumental in delivering an exceptional service to all of our customers. The ability to build rapport with others in a genuine and natural way is key for this role. You are able to lift the mood of those around you and can inspire others to look for ways to improve their own performance. You are naturally receptive of the needs of others and are always looking for new ways to exceed expectations and delight customers. You are always respectful, even when under pressure, and are able to confidently suggest ways to improve. An expert in customer recovery and delivery of feel-good moments. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.... CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
