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Higher Executive Officer

Civil ServiceNationwide€60,029 per year

What is the Higher Executive Officer Role? The Higher Executive Officer (HEO) role requires individuals who can balance operational leadership with strong analytical skills, sound judgement and a clear commitment to public service values. Acting as a vital link between senior management and operational teams, their work ensures the effective implementation of policy, reform, and service delivery on the ground and provides support in managing large projects, budgets and developing government policy. They are expected to operate confidently in complex environments, represent their area in cross-departmental and senior-level settings, and ensure the effective implementation of policies, programmes and services while managing resources responsibly. The Civil Service is now recruiting for suitably qualified and committed individuals to take up the role of HEO. This is an exciting opportunity for talented and enthusiastic individuals who are looking to embrace new challenges, do purposeful work and make a real difference to the Irish State and its people. HEOs are experienced middle managers who play a critical role in leading teams, managing delivery and supporting departmental and cross-government priorities. Reporting to an Assistant Principal Officer, HEOs play a key role in implementing policy and strategy and in delivering a world class service to the State and to the people of Ireland. HEOs in the Civil Service contribute to the Renewal 2030 Strategy and the Better Public Services programme, helping to realise a vision of a more unified, professional, responsive, open and accountable Civil Service that delivers a world-class service to the State and the people of Ireland. Key Duties and Responsibilities: Depending on the Civil Service organisation, the following is an overview of the type of responsibilities and tasks required of the successful candidate(s) at HEO level: Providing strong team leadership, offering direction, motivation and support to drive high performance and continuous improvement; Applying robust analytical, critical thinking and problem-solving skills to inform policy development, operational decisions and organisational priorities; Managing competing demands effectively, planning and prioritising in a dynamic environment to meet tight deadlines; Exercising sound, evidence-based judgement, making balanced and well-reasoned recommendations; Maintaining high standards of governance, accountability and customer service, contributing to a culture of integrity and public service excellence; Building productive working relationships with colleagues, senior management and external stakeholders to enable effective cross-functional delivery; Communicating clearly and professionally, tailoring messages for different audiences across written, verbal and digital channels; Managing budgets, resources and corporate responsibilities in their area in line with Departmental procedures and Civil Service obligations; Supporting learning, development and capability building, fostering a culture where staff can grow, innovate and thrive; Operating effectively in hybrid and evolving work environments, ensuring team cohesion and clarity of purpose; Demonstrating flexibility, resilience and the ability to adapt to a changing work environment; Dealing with sensitive and confidential information. The above job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Why Apply for the Role? As well as a rewarding and challenging career, some of the benefits of working as a HEO include: Competitive salary, starting at €60,029 with yearly increments for satisfactory performance; 29 days of annual leave per year; Public Sector pension; Opportunities for promotion through internal, interdepartmental and open competitions; Subject to business needs and a satisfactory probationary period; Flexible working with a commitment to work-life balance and a family-friendly workplace (including work-sharing arrangements and a wide variety of special leave options); Facility to apply for Shorter Working Year Scheme; Facility to apply for career breaks; Learning and development opportunities; Access to well-being programmes to support a healthy work-life balance; Opportunity to avail of the ‘Cycle to Work’ scheme, and the tax saver public transport pass; Opportunity to join the Public Service Credit Union; Contribute to purposeful work that positively impacts citizens, communities, and society. On the closing date of 10 September 2026, to be eligible for consideration, a candidate must satisfy the following requirements: Possess a Leaving Certificate at Level 4 or above; or hold a minimum Level 4 qualification, major or minor award on the National Framework of Qualifications (or equivalent as per NARIC Ireland). Possess a minimum of three years’ relevant management experience. Demonstrable experience in: a. managing workloads, projects or processes in a complex, fast-paced environment; b. strategic thinking, using sound judgement to make well-informed decisions; c. researching and analysing information to support decision-making in a timely manner; d. working collaboratively with internal and/or external stakeholders in multidisciplinary environments; e. creating an inclusive team environment and creating opportunities for knowledge sharing; f. self-motivation, setting own targets and dealing with multiple demands while producing high quality work. Essential Requirements: Candidates must also be able to demonstrate that they possess the capabilities/skills identified as necessary for effective performance at this level, as outlined in the Capability Framework for Higher Executive Officer in the Civil Service.

13 days agoFull-timePermanent

Services Manager

CorlannWaterford€69,442 - €79,459 per year

Tenure of Employment This post is permanent full-time. Compulsory retirement age is 70 years. Qualifications and Experience Each candidate for the appointment must possess: Requirements specific to Social Care Manager 3 Grade (SCM3) a. Be registered in the Social Care Workers Register maintained by the Social Care Workers Registration Board maintained by CORU. OR Be eligible under the Section 91 (existing practitioner) route for registration in the Social Care Workers Register maintained by the Social Care Workers Registration Board maintained by CORU (evidence of application status is necessary). b) a relevant third level qualification in social care or health science c) a relevant management qualification. d) a minimum of 3 years’ experience in a Leadership/Management Role. e) a minimum of 5 years post qualification experience in the intellectual disability sector of which the above can form part. f) Excellent People Management, Leadership, Organizational, Motivational and Communication skills. g) knowledge of all relevant legislation and HIQA standards and a proven ability to implement standards and regulations. h) a keen interest and awareness of creating community connections, social capital and development of social enterprises as opportunities for service development. i) Good understanding of HR processes including grievances, disciplinaries, people management, communication and engagement. j) A full clean manual category B Manual Irish driving licence. Remuneration Salary Scale: (pro rata) Social Care Manager 3: €69,442, €70,932, €74,879, €76,404, €77,923, €79,459 Successful candidates are required to submit all documentary evidence outlining any relevant experience within 3 months of starting date. Failure to do so will mean that any incremental credit due will be paid from date of submission of documents. All new entrants to the Public Service will start at the first point of this scale. The normal working fortnight will be 78 hours (7-day roster) however, flexible hours, including weekends and evenings are involved. including weekends and evenings are involved. The successful candidate must be available for on call situations that may arise from time to time. These times may be outside “normal” operational times. Corlann services model of service is based on Personal Outcome Measures requiring employees’ to be flexible in their working hours to provide a quality service delivery for each individual. On-Call weekend cover is required on a rotational basis. Health The successful candidate must be free from any condition, which would render him/her unsuitable to hold the appointment, and must be in a state of health as would indicate a reasonable prospect of ability to render regular and efficient service. To satisfy this qualification, the successful candidate will be required to undergo a medical examination by the Occupational Health Nurse/Physician. Duties The general duties of the appointment are as described in the attached Job Description. A short list of candidates to attend before the Selection Board will be prepared by the selection Board from an examination of statements of qualifications furnished by the candidates. The person appointed will be required to provide their own transport during the duration of employment and will be paid travel expenses at the appropriate rates in respect of travel necessarily performed in the discharge or his/her duties. The based for this purpose will be the location to which the appointee is assigned. Note re Canvassing Any attempt by candidates themselves or by any person(s) acting at their instigation directly or indirectly, by means of written communication or otherwise to canvass or otherwise influence in the candidate’s favour any member of the staff of Corlann or person nominated to interview or examine applicants, will automatically disqualify the candidates for the position they are seeking. ETHOS The core values of our services have always been the dignity and humanity of each person. How these are expressed has evolved over time with our greater understanding of the rights of all people with a disability, with the changing hopes and expectations of the individuals and families with whom we work, and with the growing expertise of all associated with our services. DUTIES The primary role of the post is to lead, manage and develop the assigned day and residential services in a manner which accords with the ethos, objectives and policies of Corlann. The person appointed will be required to have a clear understanding and commitment to the role of Services Manager and in that regard to provide active leadership through which the mission of Corlann can be supported and further developed in his/her area of responsibility. This requires a personal commitment to the mission expressed both in words and in leadership style. This implies: a) People we support are at the centre of all service delivery. b) A team based approach to services management. c) the ability to initiate and lead the process of identification of team objectives and to set in place actions to support team performance, d) the delegation of responsibility within the team; e) the ability to motivate, challenge and lead teams through change f) recognising and assessing skills mix and promoting the development of team members to meet those needs; Subject to the agreed policies and procedures of Corlann, the person appointed shall: - Advocacy and Rights Ensure the team uphold and respect the human, legal and constitutional rights of each individual supported by the Services recognising their individuality and equality, and empowering them to grow. Facilitate, encourage and develop choice and decision-making skills in individuals supported by the Services with an in-depth understanding of services legislative requirements in the areas of decision making. Ensure that any concerns for the safety and welfare of people supported are reported in line with Safeguarding of Vulnerable Persons at Risk of Abuse, Service & HSE Policy Foster, encourage and develop the self-help and social skills of individuals supported by the Services so as to achieve the highest possible degree of personal autonomy. Ensure that individuals are facilitated to actively participate in and integrate into the community, through the use of generic community facilities. Ensure that the advocacy needs of individuals are actively addressed and that they are afforded opportunities for involvement in advocacy networks. Person Centred Support for Living: Lead the team in ensuring that individuals supported by the Services are facilitated in achieving their personal outcomes. Ensure that practices within the Service Area are person centred and are in line with value-based practices. Lead the team in ensuring that individuals supported by the Services are supported in achieving the greatest possible autonomy in the proper management of their private monies, including the provision of ongoing training, information and advice. Advocate that individuals supported by the Services are supported to maintain significant relationships outside the services, paying particular attention to the supports needed to maintain relationships within their family. Support the team leaders in co-ordinating community living programmes for individuals who use the residential services and visit all residences assigned on a regular basis. Lead the teams in ensuring that individuals supported by the Services, in conjunction with their family, are supported and facilitated in the development and implementation of person-centred plans. Ensure that individuals receive a high quality, personalised service according to his/her needs and wishes. Ensure that individuals in residential services have the opportunity for and are facilitated in annual holidays and holiday break arrangements so that their individual needs and quality of life will be further enhanced. In doing so to consider opportunities, external to and independent of the Services, or organised breaks Lead the team in ensuring that individuals supported by the Services are supported to make choices about how they spend their time (socially, educationally and vocationally) by facilitating opportunities to try new experiences. Support team leaders in ensuring that individuals supported by the Services are supported to attend at his/her day services or educational place at the agreed times. Ensure that the religious wishes and beliefs of individuals supported by the Services are met. Ensure that individuals supported by the Services are supported in achieving the greatest degree of autonomy and participation possible in the management of their own health, including where possible the development of medication skills. Ensure that where appropriate person-centred behaviour support plans are devised and implemented for individuals who need them. Ensure that a restriction free environment is actively pursued and supported, to ensure each individual has the full entitlement to their freedom and liberty, following a Human Rights based approach. Person Centred Support for Learning & Development Ensure that integrated social, recreational and occupational services are developed to promote the personal growth of individuals supported by the Services assisting in his/her integration as an active participant in the local community. Ensure that developmental day services are responsive to the needs and wishes of the families and individuals who use these services. Management & Leadership: Be responsible for the efficient and effective day to day management of the group of services and activities assigned to his/her control. Act as Person Participating in Management for the designated centres in the Services Area Take a lead role in supporting the school leaver process annually Be familiar with and comply with the requirements of the Health Act 2007 (Care and Support of Residents in Designated Centres for Persons (children and Adults) with Disabilities) Regulations 2013 and ensure that they are implemented in the designated centres for which he/she is responsible. In accordance with Health Act 2007 and HIQA Regulations and Standards, ensure the legislation requirements are adhered to by continuous monitoring, inspection and audit of the designated centres. Ensure the necessary requirements of the registration process are in place to achieve the Certificate of Registration for the designated centres; Promote and foster a team approach including the delegation of duties, utilizing the diverse skills and experience of all team members. Manage the recruitment, selection, induction, probation, performance and attendance of employees in the Service Area. Create a culture that supports the personal and professional growth and development of staff particularly in the areas of supporting people with Autism who may also have behaviour which can challenge in tandem with communication difficulties. Ensure that the various policies, guidelines, procedures and documentation, which Corlann have in place or may introduce, are current and available in each work location for which responsible and that staff are familiar with and adhere to such policies, guidelines and procedures. Liaise with HR Manager, HR Department and Regional Services Manager on staffing and other HR related issues. Ensure that correct procedures are carried out in respect of grievance, disciplinary, Dignity at Work, Trust in Care and any other relevant policies. Ensure that all staff adhere to the service professional Code of Practice and operate within the scope of the Code of Practice Prepare various reports, e.g. annual reports, as requested by the Regional Services Manager or Director of Services. Be responsible for ensuring that required records e.g. database, are kept up to date; Ensure that rosters for permanent and locum staff are organised to provide adequate supervision in all areas of responsibility. Participate in on call roster outside “normal” operational times. Report to the Regional Services Manager regularly on all aspects of the Service Area and otherwise as requested and as necessary and work collaboratively with other Service managers in South Tipperary area. Maintain excellent standards in record keeping and report writing. Advise the Regional Services Manager of the needs of individuals supported by the Services, staff needs and equipment needs. Facilitate staff attendance at case reviews, P.C.P.s, MDT’s and appropriate training courses. Contribute to the development of and supervise the implementation of the services monitoring systems. Co-ordinate the roles of the various disciplines within the Service Area, to produce effective team work and ensuring maximum benefit of the Service Area to the individuals supported and the maximum performance of staff. Co-ordinate with Multi-Disciplinary Professionals to ensure best outcome for people supported in the Service Area Role model the maintenance of high standards of care and practice. Promote awareness that every communication is an opportunity to create a community connection, build social capital for development of services and people supported. Create a culture that supports the development of social enterprises as opportunities for service development for people supported. Money & Budgets Liaise with the Head of Finance in the formulation of the annual budget and report on performance in relation to targets set as a result of such projections at specific intervals. Operate an efficient costing and accounting system to manage the budget of the Service Area. Ensure that records are maintained to the required standard on all matters relating to the income and expenditure of the Service Area. Be responsible for the Service Area accounts including the custody of monies, managing income and expenditure and petty cash and ensure that documentation is submitted to the Accounts Department in accordance with accounting procedures; Ensure that the personal assets of individuals supported by the Services are carefully accounted for and that records are kept and reports made as required on all matters relating to the custody of these assets Monitor the purchase of consumable and durable goods when duly authorised and ensuring that due economy is exercised, both in the making of such requisitions and in their subsequent use, and that they are fully accounted for and purchases are in line with Service Procurement policy. Communication Initiate and develop contacts with the local community appropriate to promoting the aims of the Services; Organise, attend and participate fully in regular Service Areas team meetings, ensuring all aspects of the services are discussed with a view to maintaining high standards, open communication among staff and good levels of staff morale. Attend and participate in person centred planning meetings, MDT meetings and case conferences and all other relevant meetings as required. Ensure that good and respectful communications and relationships are developed and maintained with: a. all individuals supported by the Services b. all staff members c. families, visitors, multi-disciplinary team and other health care professionals; d. residents in the immediate neighbourhood and the local community e. local services for persons with intellectual disabilities in the region; f. all services provided by Corlann g. Statutory and voluntary groups in the area. Training & Development Ensure that the staff assigned to the Service Area are provided with all necessary training to support and develop their skills, undertake all mandatory training as required by legislation and Corlann and liaise with the Training, Development, Quality and Advocacy Manager in this regard. Facilitate attendance of Service Area staff at in service and external training if applicable and maintain records of training attended. Keep abreast of current developments in services for people with intellectual disabilities e.g. Personal Outcome Measures, New Directions, Time to Move on from Congregated Settings etc. Attend lectures, courses, meetings as required and share information and knowledge gained with colleagues. Ensure the participation of staff and students in any Services orientation and induction. Take responsibility for identifying your own training and development needs. Attend mandatory courses and achieve required standard. Essential SCM3 • CORU Registration OR Eligible under the Section 91 (existing practitioner) route for registration in the Social Care Workers Register maintained by the Social Care Workers Registration Board maintained by CORU (evidence of application status is necessary). • a relevant third level qualification in social care or health science • Relevant Management Qualification Essential • A minimum of 3 years Leadership/Management experience in the area of health or social care • Experience in the management of change • 5 years experiences in the field of intellectual disabilities Essential A thorough knowledge of: • current trends and models of service, policies & new developments • Good management practice • Rights of people with a disability • Innovative supports to people Autism • Accreditation Process • HIQA standards and regulations • Relevant acts, e.g. Freedom of Information Act, Health & Safety Act Essential • A participative management style • Excellent leadership, organisational, motivational and communication skills • Ability to lead, direct, co-ordinate and delegate the work of a team • Ability to manage budget and delivery of service excellence Ability to network and develop good working relationships with individuals/agencies • Ability to create community connections • Proven ability to implement HIQA standards and regulations • Ability to plan time effectively • Information Technology Skills Essential • High initiative and integrity • Self-motivated, enthusiastic • A high degree of flexibility • Openness and honesty • Willingness to embrace and promote innovation in service delivery • Ability to recognise and manage own stress levels • Confident and positive • Full manual Category B driving licence and use of own car • Empathic approach to supporting individuals with disability and their families

13 days agoFull-timePermanent

Young Adult Support Worker

Irish Wheelchair AssociationWaterford€33,621 - €37,425 per year

IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment and would encourage all qualified candidates to apply. As a Young Adult Support Worker, the post holder will be expected to support the delivery of services to School Leavers Service participants with physical disabilities as part of Irish Wheelchair Association’s services based in Community Centres and Hubs.  The objectives of our services are to provide pathways for people with disabilities to participate fully in the community, by means of establishing developmental, personal, and social inclusion programmes.  This will include supporting individual young adults to identify and work towards their personal goals, and to facilitate a range of activities, such as training workshops, personal development work, day trips and social activities, and linking with services and facilities within individuals’ local communities. You will be also required to undertake and ensure the execution of such other tasks/duties as deemed necessary to the successful implementation of young adult services. Liaison Close liaison is required with the School Leaver Service Support Officers and Rehabilitative Training team and Community Centre Coordinators and team. Main Duties and Responsibilities Support Service Coordinator and Support Officers to implement a range of group workshops and activities based on the choices and needs of young adults. Support individual young adults in line with the Association’s person centred approach and through Personal Goals work. Support young adults involved in Rehabilitative Training activities. Assist with safe transportation in line with requirements of the Transport Handbook guidelines. Assist young adults in all aspects of personal care and daily living as identified by each individual. Accompany and support young adults on outings, social trips and holidays as required. Ensure that your work and interactions with others is such that it promotes and enhances the independence of students/young people. Prepare and maintain hard copy and online records as required by the Service Coordinator/Support Officer Undertake training as directed by the Service Coordinator/Support Officer Actively ensure that standards and practices regarding health and safety are fully adhered to in all activities, and in the center itself. Record and report all hazards or accidents to the Service Coordinator/Support Officers Carry out other duties and/or responsibilities which may be assigned to you from time to time. Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA’s Safeguarding Policies and Procedures are adhered to. PERSON SPECIFICATION Training, Experience and Qualifications QQI level 5 (Major Award) Healthcare Support or similar qualification is essential. QQI Major Awards that are deemed relevant to IWA are: Community & Health Services  (to include minor components Safety & Health at Work and Care Provision & Practice) Health Service Skills  (to include minor components in Workplace Statutory Policies & Procedures and Care Skills and Care Support) Health Care Support  (to include minor components Safety & Health at Work and Care Skills and Care Support) Youth Work  (no specific minor components required) Full clean drivers' licence is required. Knowledge and Skills Previous experience of developing and delivering projects or programmes Previous experience of working with people with disabilities is required. Knowledge and understanding of Health and Safety regulations, as well as transport safety and standards of use is essential. Previous experience of driving transit vans to transport people with disabilities, or a willingness to do so, would be an advantage. Good organisational skills Behaviours The ability to work as part of a team and work on own initiative. An ability to build strong relationships at all levels and show confidence in the team. Strong customer service focus Competencies Communicating and Influencing Motivating and Empowering Innovation and Creativity Planning and Organising Quality and Customer Focus Remuneration & Benefits Salary range for this position is €33,621 to €37,425 or €16.52 to €18.39 per hour DOE Excellent working conditions Training & development opportunities 25 days annual leave pro rata Access to Defined Contribution pension scheme Access to HSF Health Cash Plans Employee Assistance Service CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

14 days agoFull-time

Team Member

Costa CoffeeWaterford

Join Our Team as a Barista at our newly renovated Drive Thru – Brew Up a Great Career with Us! The Role: This isn’t just another job — it’s your chance to kickstart a career in a brand that values growth, development, and promoting from within. As a Barista, you’ll be part of a supportive team where learning is part of the day-to-day, and where your potential matters. Why Join Us? · Full training (no experience needed!) · A clear path to progress – many of our leaders started as Baristas · Ongoing support to help you grow in confidence and skills · A fun, energetic environment where every shift brings something new What We Offer: · Complimentary barista-made coffee on every shift · Employee discounts across all locations · Full training provided – no experience necessary · Opportunities to grow within the company · A fun, friendly, and supportive team environment Make it Yours: This role is based in Waterford Retail Park . Free on-site parking available Apply today and bring your love for coffee to life!

20 days ago

Textile Department Manager, And, Wexford

Dunnes StoresWaterford

We are Ireland’s largest retailer providing fashion, homewares and food for our loyal customers. We operate 134 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. Our guiding principle is to deliver excellent quality products at competitive prices and we are constantly developing our product ranges.  We currently have a number of Textile Department Managers in our stores in the Waterford and Wexford region. The primary job function of the Department Manager is to take accountability for their department, ensuring the delivery of exceptional customer care, operational standards to maximise sales and profitability, whilst maintaining costs and controlling stocks. Inspiring performance of team through coaching to deliver outstanding results and customer service. The successful candidate will have the following responsibilities: Key Responsibilities: If this sounds like the job for you, please apply now and tell us why you would be perfect for this challenging and rewarding role! Dunnes Stores is an Equal Opportunities Employer

22 days ago

Deputy Manager

Maxi Zoo IrelandWaterford

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,600 shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland. Maxi Zoo Ireland is driven by the desire to make the life of pets and pets owners simpler, better and happier. We are currently recruiting for an Deputy Manager for our Waterford Store. Why join us? · Competitive Salary · KPI related bonus- Paid Monthly · Certified with Great Place to work · Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon · Paid leave- Sick leave, annual leave and bank holidays, maternity/paternity leave · Refer a friend scheme · Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path. · Community- A chance to work in an environment where employees and customers share the same passion for animals · Educational Opportunities · Annual leave - starting at 21 days and rising to 23 days at year 6. · Employee assistance programme · Cycle to work Scheme What you will bring: · Experienced retail professional with a proven track record in deputy management roles · Ability to step up and lead with warmth and empathy, ensuring smooth operations even in the manager's absence. · A hunger for growth, eagerness to learn and eventually lead as one of our future store managers · Customer service is your passion, organisation your strength – ensuring every customer experience is exceptional. · Strong communication skills and a commitment to our company values are a must. What you will do: · Operational Store Excellence- Ensure adherence to store processes, regulations, and KPIs while supporting the Store Manager in analysing and improving results. · Customer Engagement- Ensure your team enrich customers' experiences with personalised advice and uphold a welcoming, tidy store atmosphere. · Leadership- Empower your team's growth and engagement through supportive leadership, training, and a culture of trust and respect. · Merchandising and Inventory- Ensure impeccably stocked shelves, use of correct planograms, ensuring accurate inventory management. · Brand Integrity - Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first. Maxi Zoo Ireland advocates responsible pet ownership. INDHP

28 days ago
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