Jobs in Waterford city
Sort by: relevance | dateApprentice Parts Advisor
Key Responsibilities: The following responsibilities are core to the effective performance of all Parts Advisors. Accuracy of work is a priority in all responsibilities. We may require additional specific activities and, where so, these will be identified separately. Training:Initially In-House / College training will be given and later manufacturers training as required. After successful training candidates will be able to: Customer Service and Satisfaction Welcome visiting customers and identify their needs with them. Identify the exact details of the goods required, obtaining vehicle details as appropriate. Retrieve the correct part, if in stock, or offer to order the part for the customer. Be aware of and apply appropriately, any centre discounting policies using any allowable discretion. Invoice the part to the customer and take payment as appropriate. If the customer is an account customer identify an order number and send to the Accounts Department for billing. Maintain and update front counter displays and promotions. Well in advance of service and repair bookings, retrieve job card and identify if parts need re-ordered. One day before each job, requisition necessary stock and allocate to the vehicle.If required, assemble the complete order for the servicing staff. If required, deliver parts to the service staff and source or place orders for additional parts required. Where required, contact customers to let them know of special offers and promotions. Stock Administration Place orders in response to customer demand over and above PNS where specific situations require it. In specific circumstances where authorised, source parts with other centres on interdealer arrangement and organise collection. Check PNS deliveries against stock orders and where necessary records discrepancies in the Parts System. Locate parts to the appropriate bin location, ensuring that trade deliveries are placed in the goods outwards or appropriate designated area. Other Administration File information on parts and accessories. Deal with parts no longer required for any reason, issuing credit notes and administering handling charges as necessary. Annual Stock Control Ensure all workshop and retail parts are in their correct locations. Ensure that all incoming stock is located properly. Check off physical stock present. Report stock damages or losses to the Parts Manager. Re-site duplicated stock. Health & Safety Take an active part in upholding the Company’s Health and Safety Policy as set out in the Company Handbook.
Apprentice Customer Service Advisor
Established in 1931 by The Agnew Family, Agnew became part of the Sytner Group of companies in 2012, the UK’s largest motor retailer, which in turn is owned by the Penske Automotive Group, USA whose shares are listed on NYSE. The business operates 12 dealerships in the areas of Belfast, Newtownabbey and Portadown, representing 7 manufacturer brands (Audi/BMW/MercedesBenz/MINI/Porsche/Volvo/Volkswagen). It also operates Agnew Leasing (Contract Hire & Leasing), TPS (Volkswagen Group Trade Parts), Agnew Repair Centre (Bodyshop), Agnew Trade Centre (Trade Auction Site) and Agnew Car Buyer. The group employs around 1100 staff and in 2023 invoiced and delivered over 20,000 combined new and used vehicles, and generated over £600m turnover, in a market that saw new vehicle supply improving from manufacturers. This was amidst continuing challenging trading conditions with pressures on costs and overheads. We are keen to recruit Apprentice Customer Service Advisors for our busy Aftersales departments across the Agnew Group. This is initially a 2 year programme giving a fantastic overview of all aspects of the Service & Parts departments within the dealership. This exciting Apprenticeship opportunity is available in our premium brands including Audi, Mercedes-Benz, BMW and Volkswagen. YOUR SKILL SET: A team player who works well under pressure and has a real passion for customer service. The ability to work within given timescales and the ability to pursue all aspects of administration. Have achieved or be expected to achieve at least grade C in GCSE Maths and English (or equivalent). Demonstrate a passionate interest in or relevant practical experience of motor vehicles. Strong ability in IT. Excellent written and spoken communication skills. The ability to learn and apply new concepts and ideas. A genuine desire to become a competent Diagnostic Technician. Flexible approach to working hours, as shift patterns may be in operation. Key Responsibilities: Administration • Ensure the customer is advised as to the type, range and cost of the repair order, and follow-up any incomplete work or future requirements the vehicle may have for repair or service. • Agree method of payment before work commences and obtain repair order customer signature. • Ensure payment for repairs and servicing of vehicles is collected as per company policy. • Ensure correct procedures are adopted for verification of payment by credit card or charge card. • Ensure all warranty work has been identified, explained and signed for by the customer. • Accurately maintain document control systems. • Ensure customers are made aware of vehicle defects and that they sign a declaration prior to taking the vehicle away without repair. • Constantly review all areas of responsibility and discuss with the Aftersales Manager any ideas that may be made for improvement. • Maintain effective liaison with customers and other members of dealership staff. • Present completed vehicles to the customer, advising of any future requirements and ensuring customer satisfaction with the work carried out. • Advise the Aftersales Manager of all customer problems and any departmental problems. • Ensure courteous use of the telephone, adhering to company and manufacturer policy. • Maintain a high standard of dress and conduct at all times and ensure the reception area is kept clean and tidy at all times. • Ensure that a sufficient number of courtesy / hire vehicles are available for customer use. • Assist with the drive, calculation and communication of any incentives and performance updates. • Proactively complete on-line training and attend on and off-site training courses. • Take an active part in upholding the company’s Health and Safety policy as set out in the conditions of employment and health and safety handbook. • Liaise with customers via the outbound telephone calls with progress updates and additional authority calls when required. • To undertake other duties as may be reasonably required and identified by the company. Customer Service and Satisfaction • Ensure the department’s presentation is maintained to the highest standard in line with company/manufacturers policies. • Provide customer estimates according to company policy on schedules, times and pricing. • Proactively support and develop the use of current Health Check and customer media footage systems (Citnow). Profitability / Cost Control • Ensure customer awareness of all products and services available. • Provide information and / or advice on additional products, services and repair work in a professional manner. • Implement Company and manufacturer service promotions. • Develop personal knowledge and experience in order to improve, profitability, customer satisfaction and efficiency. • Ensure accurate invoicing and job costing. • Present invoices for payment to the customer providing an explanation of charges where required and making sure that the correct methods of payment are used. • Complete repair orders and inform customers of additional repairs needed including prices and delivery dates. Obtain written confirmation before ordering major units and obtain suitable deposits. • Ensure all cash sales are charged and money collected on completion of work. • Document all warranty, goodwill work as per manufacturers’ requirements and dealership policy, and ensure all repair orders are correctly completed to ensure customer’s claims are processed fairly and in a timely manner to maintain the image of the franchise.
Apprentice Bodyshop Technician
We are keen to recruit Bodyshop Apprentices for our busy Repair Centre and Preparation Centre in Belfast We have opportunities in both Boucher Crescent and Titanic Quarter, Belfast. Hours of work are Monday to Friday 08.30 to 17.00. Opportunities are available across 3 Skilled Trades: YOUR SKILL SET: To be considered for this role, applicants must be able to demonstrate how they meet the following criteria: We will develop you into a highly skilled technician using equipment and experience available within both our sites, in partnership with the training academy and manufacturer supported programmes. If you are keen to earn whilst you learn a new skilled trade, then please click the Apply button.
Store Manager
Store Manager duties and responsibilities Store Managers have many roles that are critical to the success of the shop. Their duties include:
NSS, Assistant Staff Officer, Breastcheck Western Unit
Before you apply This job is only open to employees of the HSE, TUSLA, Section 38 agencies, or statutory health agencies per WRC Agreement 161867. This post is offered on a full-time (35hours) specified purpose basis. About us The National Screening Service (NSS) delivers four national population-based screening programmes – for cervical, breast and bowel screening and for detecting sight-threatening retinopathy in people with diabetes. Our programmes focus on looking for early signs of disease in healthy people, so that we can: Choose Screening: Together we can make a difference the National Screening Service 5-year Strategic Plan outlining our strategic priorities and goals for the years 2023-2027. Our mission : We deliver population screening programmes that help prevent, reduce the risk of, and assist the recognition of, disease in Ireland. Our vision : To work together to save lives and improve people’s health through population screening. About the role: The Grade IV Assistant Staff Officer will be a key player to supporting the efficient day to day administration of the unit and ensure the highest level of service delivery for our service users. Responsibilities: • Ensure the efficient day-to-day administration of area of responsibility. • Ensure that deadlines are met and service levels maintained. • Support the preparation and issuing of office documentation (correspondence, reports, etc.) to the highest possible standard by monitoring and reviewing the work of the team to ensure quality and accuracy. • Ensure that archives and records are accurate and readily available. • Maintain confidentiality of documentation, records, etc. • Maximise the use of technology in ensuring work is completed to a high standard. • Ensure line management is kept informed of issues. • Ensure that stakeholders are kept informed and that their views are communicated to middle management. • Organise and attend meetings as required. • Take minutes at meetings and prepare for timely circulation following meeting. Please refer to the job description for detailed responsibilities For Eligibility Criteria and further information on this post, please view the attached job specification available below Join our team and we'll provide you with the support you need to deliver and succeed. This is an unmissable opportunity to join a diverse and supportive workplace where staff feel valued . #ChooseScreening
Hotel Duty Manager
Duty Manager - 4* Grand Hotel, Malahide Now under the management of FBD Hotels & Resorts , an excellent opportunity has arisen for an experienced hospitality professional to join our Management team as Duty Manager. The ideal candidate will have a minimum of 2 years previous duty management experience in a hotel and will be able to demonstrate how they have contributed to running and improving the quality and operations of a busy 4* hotel. Please note that this role will require flexibility around the working shifts (early, and late shifts). Responsibilities will include: · To oversee assigned Food and Beverage Departments of the Hotel · To ensure appropriate levels of customer care are delivered at all times. · To ensure a consistent standard of presentation in all areas. · To ensure SOP’s are adhered to and service standards are consistent at all times · To ensure there is effective and appropriate supervision in areas of responsibility at all time. · To hold daily briefings in areas of responsibility to ensure effective communication with HOD’s. · To oversee and monitor daily staff levels in assigned Departments of the Hotel. · Plan and manage holidays in areas of responsibility and provide holiday cover for the HOD’s. · Implement training as required as per the SOP’s and to GROW the team reporting directly to you. Just some of the Perks of working with us… • Competitive salary & flexible working arrangements. • Meals on duty • Staff, family & friends discounts across the FBD Hotels Group for Employees and Family & Friends • FBD Insurance 15% Discount • Employee Assistance Programme • Bike to Work Scheme. • Complimentary access & use to our award winning Gym & leisure Facilities- The Arena Fitness & Health Club. • Refer a Friend Scheme- earn up to €300 reward per referral. • Discounted Dry Cleaning Scheme. • Cash Saving’s Scheme • Reward & Recognition Programme
Bar Tender
Bar Tender Are you passionate about cocktails and providing an unforgettable bar experience? Our bar at the 4* Grand Hotel, Malahide is looking for a talented Bar Tender to join our friendly team. Now under the management of FBD Hotels & Resorts , the iconic four-star Grand Hotel Dublin, located in the heart of Malahide, offers a unique seaside retreat while remaining conveniently close to the attractions of Dublin City Centre — just 15 minutes from Dublin International Airport and 5 minutes from the M50/M1 motorways. The hotel features 203 luxurious bedrooms, elegantly decorated in a contemporary yet classic style, with many offering stunning sea views. Guests can enjoy a memorable dining experience at Coast , the Grand Hotel’s seafront restaurant, showcasing the very best of fresh, local produce. For more casual occasions, the recently refurbished Matt Ryan Bar provides the perfect setting to catch up with friends and family in a relaxed atmosphere. As part of our commitment to wellness and relaxation, we also offer access to the award-winning Arena Health and Fitness Club , featuring a 21-meter swimming pool, jacuzzi, steam room, sauna, and a state-of-the-art gymnasium. The Grand Hotel now enters an exciting new era — combining timeless elegance, outstanding service, and elevated guest experiences in one of Ireland’s most charming coastal destinations. What We’re Looking For:
Banqueting Chef
Banqueting Chef – 4* Grand Hotel, Malahide Now under the management of FBD Hotels & Resorts , An excellent opportunity has arisen for an experienced Banqueting Chef to join our culinary team in our state of the art kitchen. The ideal candidate will have at least 2 years previous Banqueting Chef experience within a 4* or 5* hotel environment. Responsibilities will include: · To assist or at times be fully responsible for Banqueting, and when required to do so deliver creative dishes in all food outlets with the guidance of our talented Head Chef. · To comply with H.A.C.C.P. and other regulations applicable to this role. · To develop and help GROW our team of Commi Chefs. · To assist our Head Chef in the Hotel’s gross profit targets, menu planning & executing. · To, when the occasion arises, assist in the full running of the kitchen in the absence of our Head Chef and Sous chefs. The ideal candidate: We are seeking an enthusiastic, food-loving individual with a strong commitment to quality, high standards, service and that all important flair. Excellent attention to detail is required as well as excellent interpersonal and communication skills along with the ability to work within a team environment. Just some of the Perks of working with us… • Competitive Salary & Flexible working arrangements. • Complimentary meals on duty to ensure you can always perform at your best. • Complimentary access & use to our award winning Gym & leisure Facilities- The Arena Fitness & Health Club. • Staff, family & friends discounts across the FBD Hotels Group • Employee Assistance Programme offering a variety of assistance helplines & services including GP online & Counselling services. • FBD Insurance 15% Discount • Bike to Work & Tax Savers Scheme. • Refer a Friend Scheme • Discounted Dry Cleaning Scheme. • Cash Saving’s Scheme • Reward & Recognition Programme • Learning & Development opportunities through our online academy & Flow Development Programme.
Operations Manager
Operations Manager - 4* Grand Hotel, Malahide An excellent opportunity has arisen for an experienced professional to join our Senior Management team as Operations Manager. The ideal candidate will have a minimum of 3 years previous experience in a similar hotel and will be able to demonstrate how they have contributed to running and improving the quality and efficiency of hotel operations. About the Grand Hotel, Malahide: Now under the management of FBD Hotels & Resorts , the iconic four-star Grand Hotel Dublin, located in the heart of Malahide, offers a unique seaside retreat while remaining conveniently close to the attractions of Dublin City Centre — just 15 minutes from Dublin International Airport and 5 minutes from the M50/M1 motorways. The hotel features 203 luxurious bedrooms, elegantly decorated in a contemporary yet classic style, with many offering stunning sea views. Guests can enjoy a memorable dining experience at Coast , the Grand Hotel’s seafront restaurant, showcasing the very best of fresh, local produce. For more casual occasions, the recently refurbished Matt Ryan Bar provides the perfect setting to catch up with friends and family in a relaxed atmosphere. As part of our commitment to wellness and relaxation, we also offer access to the award-winning Arena Health and Fitness Club , featuring a 21-meter swimming pool, jacuzzi, steam room, sauna, and a state-of-the-art gymnasium. The Grand Hotel now enters an exciting new era — combining timeless elegance, outstanding service, and elevated guest experiences in one of Ireland’s most charming coastal destinations. Responsibilities will include: What we are looking for: We are seeking an enthusiastic, motivated and hardworking individual with a strong commitment to quality, high standards, service and customer care. Excellent attention to detail and focus on customer service is required as well as excellent interpersonal and communication skills and the ability to lead, motivate and GROW your teams. Perks of joining the team: We have a very friendly and helpful team and we hope you will fit right into our family. We provide: · Great Remuneration package on offer · Freshly prepared meals on duty · Reward & Recognition Programme · Family and Friends rates across hotel group - FBD Insurance 15% Discount · Taxsaver & Bike to Work Scheme · Cash Saving Scheme · Discounted Doctors Scheme · Discounted dry cleaning service · 'Refer a friend' scheme
Hotel Reservations Agent
Reservations Agent – 4* Grand Hotel, Malahide Now under the management of FBD Hotels & Resorts , the iconic four-star Grand Hotel is looking for a Reservations Agent to join our Sales & Reservations team. Main Responsibilities will include: · Managing reservations · Supporting reservation agents with individual reservations/enquiries · Adhering to hotel SOPS and company policies · Ensure the highest level of customer service at all times · Contributing to yield management to achieve accommodation targets and maximum occupancy in both hotels. · Assisting in maintaining accurate inventory control for rooms · Utilising the hotel direct CMS, OTA extranets and channel manager for the purpose of rate loading, guest communications and post stay feed back · Assisting Manager with departmental reporting for both properties · Managing rate codes, group booking platform and systems utilisation · Supporting Departmental Manager with day to day running of department for both properties. The ideal candidate will have: · Previous experience in a similar role in a hotel environment · Ability to prioritize in a fast-paced environment · Accuracy & strong attention to detail · Flexibility in day-to-day job demands · Standards driven & customer focused · Excellent organisational and communication skills · Work well within a team environment and also be able to use own initiative Perks of Joining the Team:
