Jobs in Waterford city
Sort by: relevance | dateKitchen Porter
Cavan Crystal Hotel is a luxury 4* Hotel based in County Cavan. Cavan Crystal Hotel is an ideal destination nestled in the heart of the stunning lake county which is ideally situated in close proximity to many diverse tourist attractions. The Cavan Crystal Hotel are currently seeking applications for a Kitchen Porter to join the Kitchen Team. A kitchen porter's role is essential in supporting the overall functioning of a kitchen, ensuring that the chefs and other kitchen staff can focus on food preparation and service. The ability to work efficiently, maintain high standards of cleanliness, and collaborate with the kitchen team are key attributes for success in this role. This position will involve working 3 to 5 shifts per week. Requirements:
Agri Insurance Advisor
We have an exciting opportunity for a permanent role within our dynamic AXA Agri-business Unit as an Agri-Business Insurance Adviser, where you will play a pivotal role in achieving sales and service targets within the Central Agri. Team. You will leverage your expertise in Agri and Commercial Insurance to provide exceptional service, maintain strong customer relationships, and proactively grow our portfolio through retention and acquisition of new accounts. In this hybrid role, you'll be expected to work collaboratively with both internal and external stakeholders, utilizing your deep knowledge of the Agri-business sector to advise and support colleagues across the Branch Network. Our commitment to continuous professional development will ensure you stay at the forefront of industry knowledge, enabling you to deliver the best advice in alignment with our customers' needs. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. Working Hours & Shift Pattern: Full time, 35 hours per week over 5 days. Induction & Training: You’ll receive a comprehensive onsite induction from our specialist trainers to set you up for success in your new role. At AXA we share a common purpose; to act for human progress by protecting what matters. We rely on people, just like you, to make this a reality. We thrive on helping you become the best version on yourself. Throughout your career with us, we’ll provide you with all the support and training necessary to enhance your professional development. What you’ll be doing: This role is an allocated Controlled Function under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom. This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions. About AXA Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things. In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers. About the Entity Proud to be part of the AXA Group, at AXA Ireland our values are at the heart of everything we do. We work together as One AXA, embracing our differences to make our teams great. We believe integrity, courage and our customer-first approach is what makes us a great place to work. AXA is an equal opportunities employer and welcomes applications from across all communities. What We Offer One of the best things about joining AXA is our rewards package. At AXA Ireland, we’re appreciative of the people who work for us and our rewards package reflects that. You can expect to receive: • Competitive salary with annual review • Annual company & performance-based bonus • Contributory pension scheme (up to 10% employer contributions) • Life Assurance • Generous annual leave plus Bank Holidays • AXA employee discounts • Education support and plenty of learning opportunities.
Marketing & Event Co-Ordinator
The Role The Marketing and Event Co-ordinator is a dynamic role focusing on creating and managing events as a key part of the marketing strategy. This role involves planning and executing various events, from workshops to promotional events, aligning them with Belvedere House Garden and Park’s overall marketing goals. The co-ordinator is responsible for crafting events that effectively communicate the Belvedere brand’s message to engage the target audience and generate leads. The Marketing and Event Co-ordinator orchestrates all aspects of marketing events, from initial planning to post-event analysis. They work closely with vendors and organizers to ensure seamless execution, manage collateral creation, and is responsible for on-site event management. The co-ordinator plays a pivotal role in lead generation campaigns associated with events and collaborates with various agencies such as Failte Ireland and internal teams like Westmeath Tourism Office. They also develop marketing materials and ensure events align with the company’s branding and marketing objectives. Their goal is to create memorable, impactful events that resonate with attendees and drive business goals, requiring creativity, strategic planning, and excellent organisational skills. Job brief The Marketing & Event Co-Ordinator will be innovative and dynamic and have the ability to lead our events and marketing initiatives. In this role, the successful candidate will be responsible for the overall success of our sponsored and hosted events, leveraging their marketing skills to make each event a memorable experience. The Co-Ordinator will manage vendor relationships, oversee collateral creation, execute lead generation campaigns, and be the on-site event representative. Collaborating closely with internal teams, you will ensure that events align with our marketing goals and are delivered within budget. The successful candidate shall be a creative marketer with a flair for event planning and a passion for building brand presence through events. and must be flexible with both their time and approach to work and be comfortable working in partnership with stakeholders. Key Responsibilities: • Developing and implementing a marketing and event management plan. • Website, social media and email content creation along with the management of social media strategies and email campaigns. • Managing relationships with vendors, organizers, and attendees. • Leading and ensuring the success of all event preparations and executions. • Designing marketing and promotional materials for events consistent with the brand. • Managing on-site event presence and communications. • Assist Westmeath County Council with regard to future funding streams with various bodies. • Management of all marketing administration duties including stock and procurement. • Ensuring smooth event execution within budgetary and organisational goals. • Collaborate with various agencies and internal teams to deliver a successful marketing and event plan. • Providing reports to the Director of Services and his/her appointee, attend meetings andrecord minutes as required. • Representing Belvedere House Gardens & Park professionally and effectively in the public domain as required. • Carry out other reasonable duties as may be assigned by the Director of Services and his/her appointee. The above duties outline the main functions and responsibilities of the post and may be subject to review in the future. Reports/Reporting Structure: The successful applicant will report to the Belvedere Manager and will be based at Belvedere House Gardens & Park. QUALIFICATIONS FOR THE POST 1. Character Each candidate must be of good character. 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Education and Experience Each candidate must, on the latest date for receipt of completed application forms; (a) have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, and (b) have obtained at least Grade C (or Honours) in higher level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics) Or (i) have obtained a comparable standard in an equivalent examination, Or (ii) hold a third level qualification of at least degree standard. 4. Candidates must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. Desirable Qualifications/Experience: • At least 2 years’ experience within the marketing campaign development and event management sector, tourism sector, including customer services, staff management, budget management, development of event concepts/themes, promotion and management. • Minimum third level qualification (Degree) in Marketing, Event Management or Tourism. • Have a strong sense of commitment to delivering quality public services and be willing to take on a challenge. • Have an ability to foster and maintain productive working relationships within the organisation and with relevant stakeholders. • Possess the ability to plan, prioritise work effectively, take a strategic approach in the formulation delivery of key policy objectives within specified timeframes. • Experience in website content creation, marketing and promotion via social media platforms. • Ability to devise and implement data growth initiatives. • Fluency in English and excellent interpersonal and communication skills (both written and oral). • Highly motivated with a proven track record in the relevant disciplines. • Good time management, planning and organisational skills. • Proven self-initiative. • Exceptional project management skills • Creativity and an eye for detail. • Ability to prioritise and manage multiple projects simultaneously. • Diplomacy, tact, and a customer-focused approach. CORE COMPETENCIES Candidates will be assessed at interview under the following competencies. The candidates at the interview will be questioned on at least some or all of the indicators listed below under each competency. Strategic Management & Change ▪ Ability to oversee operations, event management, ▪ Demonstrates ability to make difficult decisions and solve problems ▪ The ability to mange and work effectively with key stakeholders from a range of interests ▪ The ability to multi-task and work on various projects ▪ Ability to be highly motivated with a proven track record in the relevant disciplines ▪ Demonstrated openness to change and the desire to ensure that best practice standards are pursued and maintained ▪ Demonstrated ability of implementing change and influence others with regard to change Delivering Results • Evidence of delivering results in relation to, event / promotion management Evidence of good time management, planning and organisational skills ▪ The ability to develop, implement strategies and core operations ▪ Demonstrated ability to effectively manage resources to deliver results ▪ Demonstrated ability of working under pressure and delivering within prescribed timelines ▪ Demonstrated ability to compile reports and recommendations Performance through People ▪ Ability to demonstrate leadership ▪ Ability to resolve conflict situations ▪ Fluency in English and excellent communication and interpersonal skills ▪ Demonstrated ability to show initiative ▪ Ability to lead by example to motivate staff in the delivery of high-quality outcomes and customer service ▪ Effective written and presentation skills Personal Effectiveness ▪ Range and depth of experience to date ▪ Knowledge and understanding of the role of Marketing & Event Co-Ordinator ▪ Demonstrated knowledge and understanding of the Local Government system ▪ Demonstrated knowledge of compliance including Health, Safety & Welfare at work ▪ Experience in the management and promotion via social media platforms ▪ Experience in marketing and delivering events PARTICULARS OF OFFICE 1. The Post The post is whole-time and pensionable. A panel will be formed for an initial period of one year and this may be extended for a further year at the discretion of the Chief Executive. The panel will be used to fill both permanent and temporary positions that may arise for its duration. Vacancies will be offered in order of merit as per the panel. The post holder shall not engage in any gainful occupation, other than as an employee of a local authority, to such an extent as to impair the performance of his or her duties as an employee of a local authority or in any occupation which might conflict with the interests of the local authority, or which might be inconsistent with the discharge of his duties as a local authority employee. 2. Salary The salary shall be fully inclusive and shall be as determined from time to time. Holders of the post will be paid at the appropriate point on the salary scale in accordance with the relevant Department Circular. The scale is analogous to the post of Staff Officer. The current salary scale applicable to the post is :- €51,210 per annum to €61,252 per annum incl LSI’s) New Entrants to the Local Authority Service commence on the 1st point of the scale in accordance with current Government Policy as set out in Department of the Environment Circular Letter EL 02/2011 of 28th January 2011 and Circular EL 05/2016 dated 5th February 2016. 3. Work Base Westmeath County Council reserves the right to assign you to any department or premises in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or other compensation. The person appointed will be required to provide him/herself at his/her own expense with the necessary mode of travel to and from work. 4. Working Hours The normal hours of work will be 35 hours over a 7-day responsibility (Monday to Sunday inclusive). Duty at weekends and at night (as required) will be an integral part of the working week. Rostered days and hours including start and finish times will be determined by Westmeath County Council. All hours worked are subject to and recorded in accordance with the provisions of the Organisation of Working Time Act, 1997, and the Organisation of Working Time Regulations 2001. 5. Annual Leave The current annual leave entitlement is 30 days. Granting of annual leave, payment for annual leave and arrangement for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997 (as amended) and local agreements which may apply from time to time. 6. Sick Leave The terms of the Public Service Sick Pay Scheme will prevail. 7. Probation There shall be a period after such appointments take effect during which such persons shall hold the position on probation; • such period shall be one year, but the Chief Executive may at his/her discretion extend such period; • the person appointed shall cease to hold office at the end of the period of probation unless during such period the chief executive has certified that the service of the person in such office is satisfactory.
Telesales Representative
Are you a quick learner, and can work at pace? Then we have an excellent opportunity covering Maternity Leave until end of July 2025. Reporting directly to the Telesales Supervisor/ Managing Director, the Telesales Representative will be an outstanding communicator with a professional but friendly approach. Responsibilities include but are not limited to: QUALIFICATIONS & EXPERIENCE: Ideally candidates will have experience within a similar customer service department in a sales focused organisation.
Customer Engagement and CRM Administrator
The Company: As a supplier of automation solutions, Pilz is a company whose name is synonymous worldwide with safety for human, machine and the environment, providing automation solutions for all industries and sectors. Pilz develops automation technology that considers both machinery safety and security requirements. In addition to the head office in Ostfildern near Stuttgart, Pilz is represented by 42 subsidiaries and branches on all continents. As a global supplier, with our components, systems and services, Pilz has worked with our customers to ensure safe production processes internationally for more than 70 years. In order to develop innovative solutions for the intelligent industry of tomorrow, Pilz invests more than 15% of turnover in research and development and works closely with research institutes. Pilz Ireland (www.pilz.ie) is based on the Model Farm Road, Cork and this campus houses the following headquarters departments: - Pilz Ireland Industrial Automation (Distribution) our Sales and Services subsidiary serving the market in Ireland. - Software Research and Development. - Global Services. - Global Accounts Management. The Role: Pilz Ireland Industrial Automation (Distribution) sells Pilz products and services on the island of Ireland. Pilz is initiating a project to significantly update our SAP cloud-based CRM system. We are seeking a Customer Engagement and CRM Administrator to requalify each company on the database and update relevant contacts. Reporting to the Sales Manager of Pilz Ireland, your primary role will be to identify and qualify customers and related contacts within the CRM for Pilz products and services. You will use Pilz CRM, LinkedIn, a Tele-sales approach and other methods to evaluate whether customers or prospects have needs for Pilz products and services. You will carry out a preliminary qualification of leads that emerge and pass the lead details to the Pilz Ireland sales manager. You will become proficient in using Pilz cloud for customers CRM and develop internal training for Pilz sales and technical staff that use our CRM system. The position will be based in our Cork office [Hybrid Role] Pilz Ireland, Business & Technology Park, Model Farm Road, Cork, Ireland. Pilz offers a competitive compensation and benefits package, including, but not limited to: - Competitive salary. - Private health care. - Pension scheme employee and employer contribution. - Employee Assistance Program and wellness events. - Hybrid working policy, work-from-anywhere for up to 20 days policy, and flexible working arrangements. - Service days and service awards. - Incremental annual leave and company days. - A host of employee policies. Key Responsibilities: - Become a key user of the Pilz CRM software to optimize the use of customer and contact data for sales and marketing activities. - Manage and maintain the Pilz CRM system to ensure data accuracy, integrity and accessibility. - Engage with existing customers and contacts within the current database and update the new cloud-based system accordingly to support in driving efficiency for our external sales team. - Research external industry sector market data and Pilz customer data to develop a comprehensive list of prospects and / or customers and associated contacts. - Support customer engagement strategies, including e-mail campaigns and other communication platforms. - Track any leads resulting from customer engagement in the CRM lead tracker. - Carry out outbound activities to qualify customers and contacts and create early-stage pipeline. - Liaise with external sales personnel to seamlessly transfer opportunities to the external sales team. - Present weekly updates to Pilz management on customers and contacts qualified and any resulting leads within the CRM. Generate reports and dashboards to provide insights to sales and marketing teams. - Ad hoc duties that may be assigned. The Person: - You will be customer focused, self-motivated individual with customer facing skills. - You will have excellent communication skills with a meticulous approach to work with attention to detail. - You will be proficient in use of IT applications with a strong capability to learn and use a CRM system and related applications. Essential Criteria: - Minimum 2 years’ experience inside sales, sales or marketing in a B2B environment. - A third level qualification or equivalent work experience in a related business discipline. - Calm and patient demeanor. Able to listen to engage with customers with sufficient interaction to qualify their company and their role. - The candidate should have a hunter mindset that understands the importance of office based proactive sales activities including cold calling, emails and social selling. - We are looking for a confident communicator with excellent verbal and written skills that can practice effective listening. - A self-motivated person that has a desire for a fast-paced working environment that does not shy away from targets and KPIs. - High standard of computer literacy required, specifically including ERP’s, CRM’s and MS M365 applications including Power BI and Excel. Desired Criteria: - Worked in a sales role in the field of industrial automation to sectors including Pharmaceutical Bio-Pharmaceutical, Medical Technology, Food & Beverage as well as General Manufacturing Industry in Ireland. - 3rd level qualifications and or professional development in sales or business administration.
Shop Manager
Salary range: €36,112.98 per annum 1. PURPOSE OF THE JOB • To maximize sales, productivity, revenue opportunities and customer satisfaction levels through the efficient management of the St Vincent de Paul Charity shop byensuring compliance with the Society’s retail standards, current relevant legislation and SVP policy and ethos. • You’ll lead and develop your team comprising of volunteers, CE staff, TUS and paid employees, where applicable to maintain the standards of the shop and achieve targetsfor business growth. • You will lead and develop the management of a motivated team comprising shop volunteers, CE staff, TUS, occasional placements and paid employees, where applicable. • As a Shop Manager you’ll be vital to the ongoing success of Vincent’s Retail, focusing on maximizing sales, productivity, revenue opportunities and providing customer service that meets and exceeds our customer’s expectations. You’ll take ownership of your shop ensuring compliance with the Society’s retail standards, health and safety and legislation to create a shopping experience that caters to our wide range of customers and promotes the ethos of the Society. 2. ENVIRONMENT OF THE JOB The SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of over 12,000 volunteers and 700 staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society. SVP employs people to support volunteers in a variety of settings including Social Housing, Child & Family services, Retail, Administration and other specialist areas. SVP retail is the third largest retailer in Ireland with 227 shops. When you work in an SVP shop your dedication, initiative and passion are helping to make an important contribution to the work SVP does and to change the lives of people in need across the country. SVP is committed to ensuring that everyone we encounter, regardless of age, gender identity, disability, sexual orientation, or ethnic origin has the right to be protected from all forms of harm, abuse, neglect, and exploitation. All employees are expected to act in accordance with SVP policies on Dignity & Respect and Safeguarding in respect of related Child and Vulnerable adult safeguarding policies and procedures. The Society is Christian based with a strong sense of Gospel values. The founder of the Society, Blessed Frederic Ozanam, was a devout Catholic and his legacy of spirituality remains a key element for volunteer members of the Society and underpins the conduct of conference meetings. It can often therefore be normal practice within the Society that prayers are said at the beginning and end of Conference meetings or at meetings where members are in attendance as this underpins the ethos of the Society. There is no requirement for staff members to actively participate in the saying of prayers but to respect the ethos of the Society and be aware that this practice may occur. 3. GUIDANCE AND AUTHORITY The job holder will report to the Regional Retail Manager, South West Region. The post holder is expected to operate with considerable autonomy. The nature of matters referred upwards are those: • Where significant resistance is experienced in the development of good practice and implementation of policy. • Where practice or proposed practice places stakeholders in a position of risk e.g. a child, a vulnerable adult, members, volunteers, the reputation of the Society. • Where decision will have a significant impact on the workload of others. 4. PRINCIPAL ACCOUNTABILITIES ACCOUNTABILITIES HOW ACHIEVED Business Development: 1. Implement effective re-sourcing of stock to anticipate customer demands - Develop and sustain a strong working relationship with the shop team. Participate in SVP retail initiatives as directed. 2. Review day to day operations and offerings of the shop in conjunction with recognised guidelines on core issues including customer care, retail standards, financial control, health and safety and security and recommend changes in working practices and staff levels where appropriate. - Source new opportunities for the development of the current product range where possible. - Maintain and encourage a recycling business to the shop from the community. - Encourage the involvement of existing volunteers actively recruit new volunteers from all sectors of the community - Implement effective resourcing of stock to anticipate customer demands 3. Maximise the financial contribution of the Vincent’s Retail by delivering like for like growth in line with agreed targets by encouraging all members of your team to do likewise. - Work in a collaborative and developmental way with volunteers, management and staff in the shop. 4. Achieve financial objectives - Deliver a yearly growth on threshold and stretch – - Shop Manager to be mindful of costs such as light/heat. 5. Keep Regional Retail Manager/Area/Shop Conference informed - Submit a monthly report to the Regional Retail Manager, Area/Shop Conference on performance, Health and Safety and compliance issues within the shop (a report template will be provided) - Attend Regional and National Meetings/training as requested. 6. Develop a “Sales through service” culture with the specific aims of retaining existing customers, attracting new customers and expanding customer activity in-store to include, buying, donating and volunteering. - “Relationship manage” existing valued customers by opening two-way communications with them. Encourage customer feedback through questionnaires, focus groups and customer events as appropriate. - Establish and promote clear guidelines for all forms of customer interaction, encourage volunteers and staff to exceed customer expectations at every opportunity thus creating a culture of sales through service - Actively use of thank you cards and loyalty cards. - Ensure that all shops operate a meet and greet - policy on the shop floor. - Ensure that the customer has full access to the shop products and services during advertised opening hours. 7. Develop a culture of regular self- assessment in the shop. - By using the Vincent’s Retail check list for all areas of the shop. Areas should include shop atmosphere, window display, stock display and rotation and after sales service. - Maintain cleanliness and order in the shop. - Maintains professional boundaries with customers at all times. 8. Investigate and resolve all legitimate customer complaints where possible and aim to recover the customer where practicable. - Log all complaints and respond within agreed timeframes. - Escalate where necessary - Ensure complaint and accommodation ratio is recorded on a monthly basis in the monthly report. Team Satisfaction: Recruit and maintain volunteers: 9. Recruitment of new volunteers for the shop and management of existing volunteers. - Continually recruit new volunteers by advertising in store, externally and online, job and volunteer centres, word of mouth and converting existing customers - Liaise with National Volunteer Coordinator to organise recruitment events - Use existing volunteer recruitment application programme including the induction period for all new volunteers. 10. Create and sustain an environment in which all staff and volunteers are motivated and are given suitable work to ensure that their individual motivations and abilities are being recognised and met. - Ensure that all staff and volunteers are working in an environment free from intimidation, harassment and discrimination. - Ensure that all existing and new volunteers and staff receive training and induction into the ethos and policies and procedures of the organisation - Ensure that all team members receive regular updates on their progress. Ensure professional boundaries with staff and volunteers at all times. - Ensure that all retail staff/volunteers have specific, realistic and measurable objectives and receive regular updates on their progress. Adhere to the induction programme for staff and volunteers and provide regular feedback on progress. - Assess the training needs of all staff and identify opportunities for staff to acquire new skills - Introduce a comprehensive and sustainable two-way communication process. - Keep staff updated through daily team briefs, use of noticeboard and quarterly team meetings. Disseminate information from meetings to your team. - Develop relationships with scheme supervisors/leaders/partners Compliance: 11. Familiarise all team members with SVP guidelines and best practice on issues including financial control and staff purchases. Compliance issues or concerns should be raised to the Line Manager. Comply with the Health & Safety Manual - Monitor working arrangements of all personnel ensuring compliance with policy and best practice. - - Performance issues should be addressed underthe - terms of the relevant SVP policy. - Promote best practice around Health and Safety and ensure that all staff comply with SVP guidelines and appropriate legislation in this area. - Comply with the Health and Safety manual. - Ensure risk assessments are carried out once a week - Ensure up to date records are kept of training and H&S - Ensure fire drills are completed regularly. 12. Promote and maintain a satisfactory level of control in the area handling cash and stock control and ensure compliance to recognised staff purchase and Emergency Assistance controls. - Where non-compliance occurs implement an action plan to agreed timescales. - Report non –compliance to the Line Manager at the earliest opportunity. - Ensure there is adequate cover on the roster to prevent lone working. 13. Continually reassess the operational risks inherent in the business, taking account o changing economic or market conditions, legal and regulatory requirements, operating procedures and practices and any impact of management restructures / new technology. - By addressing any areas of concern in conjunction with line management and or the appropriate department / function. 5. CHALLENGES There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature and high levels of local autonomy with the Society. • Acceptance of the dynamic of a complex, national, membership organisation and an understanding of how this both contributes to and constrains the work. • Influencing others not under direct authority. 6. OTHER INFORMATION In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/ change. The Society is committed to the Right to Disconnect Code of Practice which applies to all employees irrespective of where they work, be that office, service, home or other remote location, or their working pattern, either core, shift, or flexible hours. Given the nature of our organisation, employees may request or be required, depending on their role and agreement of management, to work in a more flexible manner and occasionally outside of their normal/standard working hours. Certain roles by their nature may have a requirement to work evenings or weekends and may be on a shift pattern (as detailed in the written particulars of employment), others may be required to attend evening or weekend meetings with members or may be subject to annual peaks and troughs in the workload. These are usually normal, expected, and foreseeable work-related requirements and staff should ensure that they receive the required breaks and compensatory leave as detailed in the Society’s Time off in Lieu policy. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled to and were not able to avail of on a particular occasion and the reason for not availing of such rest period or break within one week. 7. EDUCATION, KNOWLEDGE, EXPERIENCE AND SKILLS TO UNDERTAKE THE ROLE AT A FULLY ACCEPTABLE LEVEL Essential Education • Minimum Leaving Certificate level Experience • At least 3 years in a customer facing retail environment • Experience of managing / working with a diverse team of people • Experience of working with sales and meeting targets • Experience of independent working and also working as part of a team • Experience of providing and analyzing sales reports Skills • Excellent communication and interpersonal skills, both written and verbal, in individual and group situations • An ability to establish and foster excellent working relationships with many different people across different functions and locations. • Excellent organization skills • Competent in IT packages – Excel, Word, EPOS, Microsoft 365 • A positive outlook with resilience and persistence in the face of barriers andsetbacks. • An ability to display empathy, patience and a well-developed sense of humor. Knowledge • Commercially aware The person must also demonstrate the following personal attributes: • Ability to work on own initiative or as part of team. • Be honest and trustworthy • Be respectful • Possess cultural awareness and sensitivity • Be flexible • Demonstrate sound work ethics • Be Physically fit, this role will be required to move donations received from the public. Donations may weigh between 5kg – 15kg.
Customer Service Representative
The first month will be on-site training and afterwards there is a Hybrid working option available within Ireland! What is the role? We are seeking a highly motivated and customer-focused individual to join our housing agency as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients while also ensuring that all content on our platform adheres to our guidelines and policies. The successful candidate will be a team player. They should be comfortable working in a fast-paced environment and who is a solutions-based individual. We are looking for someone who has: ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients. Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
Business Development Representative
Business Development Representative to join the growing Scurri team. Reporting to the Head of Sales, the successful candidate will be responsible for building a pipeline of meetings for our senior sales team. It is anticipated that applicants will have a proven track record in sales. This role is based in Wexford Town, but will require some occasional travel to the UK/EU. Key Responsibilities
HR Coordinator
Background: Veolia is Ireland’s leading environmental services company. We provide a comprehensive range of energy, waste and water solutions and are dedicated to carbon reduction, protecting the environment and building the circular economy. We offer all employees a benefits package as standard which includes full VHI cover, pension and education assistance. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. Human Resource Coordinator Contract Duration/Type: Fixed Term Contract (9 Months) Location: Cork Hybrid/Onsite: Hybrid (2 Days in Office/Site, 1 Day from Home) Working Pattern (Time/Hours): 3 Days Per Week (Tuesday, Wednesday, Thursday) - 9am to 5pm Overview of the role: This role is designed to provide dedicated HR support to our client sites in Cork and our Fermoy office, ensuring the smooth delivery of all HR processes and tasks. From employee relations to administrative support, you’ll play a key role in maintaining efficient and effective HR operations across our sites. At Veolia Ireland, we believe in growth and innovation. We encourage our employees to be ambitious, forward-thinking, and always looking to develop their careers. If you're eager to learn, grow, and take the next step in HR, we offer great opportunities for career progression, along with learning and development support to help you achieve your goals. Day to day of the role:
Relief Centre Administrator
Role & Responsibilities: The role of the Relief Centre Administrator is to provide cover during periods of staff annual leave, sick leave or busy times in the Waterford & Wexford Pieta centres. You will be required to provide a welcoming and supportive environment for all who attend, as well as ensure the smooth running of the centre’s daily activities and be present in the centre. Reporting directly to the Clinical Service Manager this role will include, but may not be limited to the following:
