Jobs in Wicklow
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At Aldi, time just flies by. You'll be involved in everything from checking off deliveries to dealing with customer queries and ensuring that the shelves are always fully stocked. And, of course, you'll provide excellent customer service at all times by attending to customer needs in a prompt and friendly way. It's a really fast-paced environment, and everyone understands exactly what needs to happen to make their store a success – and gets on with doing it. There's a real family feel, and everyone pitches in as part of a close-knit team. Click Apply Now to submit your application today!
Team Member
Costa Coffee requires a Team Member for our Greystones store. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Catering Officer
Principal Duties: Catering Services The Catering Officer, Grade II will: · Be responsible for the provision of a high quality catering to all residents, Day Care Clients and staff. · Develop good customer relations to include surveying resident and client opinions as part of quality control. · Be responsible for the organisation of catering facilities, cleaning and set up and specialised diets. · Liaise between residents, clients, staff and allied health care professionals to meet all aspect of need nutritional requirements, respecting choice and autonomy of all in the Centre. · Ensure catering services are operated within budget and quality control. · Participate in internal audits and other accreditation initiatives as may be required. · Attend local management team meetings, Nutritional Committee meetings and Health and Safety IQRS. · Organise and cost the provisions for special functions as required in the Centre. · To order and liase with suppliers in relation to stock requirements and procurement of quality produce. · To participate in the review of all supplies, equipment and cleaning of the Catering Department in the Centre. · To ensure standards are met in respect of HIQA Nutrition and Hydration guidelines, cleaning and Infection, Prevention and Control. · Liaise with Environmental Health Officer and all inspections and actions that may be identified. Quality of Service The Catering Officer, Grade III will: · Gather information from the wards in relation to residents and clients’ meals; stock management; food waste; deal with resident and service user queries and complaints when appropriate and report same to the Unit Manager. · Education in the use of equipment and safety aspects of use. · Keep records of staff training and induction to service. · Risk Assessments for specific equipment. · Ensure that standards of service are maintained and all aspects of HACCP are fully implemented including organising on-going staff training courses. · Maintain all equipment, schedules of servicing to meet Environmental Health and Food Management standards. Hygiene and HACCP The Catering Officer, Grade II will: · Check that all relevant areas are clean and to the hygiene standards within Policy · Monitor the progress of daily cleaning schedules and ensure staff signoff checklists as per HACCAP. · Ensure that all principles of HACCP are checked on a daily basis and weekly audits are carried out to check the effectiveness of the system and addressing concerns identified. · Devise, implement and document corrective actions when required. · Administer the HACCP system in all areas of the Catering Department and Ward Kitchenette for food handling. · Ensure that all staff are trained in HACCP procedures/controls and are implementing all safe practices in food safety and handling. Health and Safety The Catering Officer, Grade II will: · Ensure that all staff are provided with, and wear, full uniform and personal protective equipment, including safety shoes. · Ensure that all staff follow hand hygiene practices and avail of education. · Ensure that equipment and work areas/practices are safe, risk assessments are written and that maintenance is carried out in a timely and safe manner. · Manage staff attendance in fire safety, manual handling, Infection Control, food hygiene training and other relevant training, in conjunction with the Unit Manager. · Ensure all staff are fully aware and adhere to Fire Safety and Health and Safety Regulations and attend fire training annually. · Take necessary steps to ensure the security and safety protocols for Department are adhered to of all equipment, utensils, stores and offices. · Report and take necessary action in the event of fire, an accident, stock damage and unfit food. · Complete incident forms and report to Nursing Administration. · Keep the safety statement updated, and carry out safety and cleaning audits, to ensure that health and safety standards are maintained. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. · Service delivery improvements as identified with resident/ clients opinion surveys respecting autonomy of the service users. Supervision of Staff The Catering Officer, Grade II will: · Supervise and liaise with all Chefs and Catering Staff . Prepare the weekly rosters to ensure that sufficient staff are available each day on all shifts, to provide proper services. · Be responsible for the monitoring and controlling of staff entitlements to leave; completing timesheets, absenteeism reports, managing rosters and sick leave records, and returning them to the appropriate departments. · Ensure that all catering staff and are adequately trained to provide a high quality service to all residents, day care users and staff. · Ensure all staff adhere to the “ Catering Department Uniform Policy”. · Ensure all staff adhere to Departmental Policies and Procedures. · Support Sick Leave, attendance · Deal with matters of staff discipline at local level and record same in relevant file and bring to the attention of Unit Manager. Information Technology The Catering Officer, Grade II will: · Be aware of modern developments within the industry, and assist in the introduction/implementation of new/updated technologies. Operate existing/new/updated technology as appropriate Eligibility Criteria Qualifications and/ or experience Candidates must have at the latest date of application: 1. Professional Qualifications, Experience, etc. i) Hold the Bachelors of Arts. NFQ Level 7 in Hospitality Management awarded by Technical University Dublin https://www.tudublin.ie/study/undergraduate/courses/hospitality-managementtu745/?courseSubjects=Culinary%2C%20Hospitality%2C%20Tourism&keywords = OR ii) Hospitality Studies (Higher Certificate) (Level 6) awarded by the Munster Technical University https://www.cit.ie/course/cr657 OR iii) A Diploma in Dietetics OR iv) An equivalent qualification OR v) Be currently employed in the HSE or funded agency as a Catering Officer AND vi) Candidates must have at least one year’s satisfactory experience in the direction and control of the catering arrangements for an institution or other establishment catering for a minimum of 200 persons per day. OR vii) Have a total of at least two year’s satisfactory experience in the direction and control or in assisting in the direction and control of the catering arrangements for an institution or other establishment catering for a minimum of 200 persons per day AND b) All candidates must have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. c) All candidates must have knowledge of Health and Safety legislation Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Garda Vetting will apply to this position as Catering Officer will have contact with Vulnerable Adults. Post Specific Requirements Demonstrate depth and breadth of experience working in A HACCP (Hazard Analysis and Critical Control Point) environment as relevant to this role. Have undertaken or be willing to undertake within a specified timeframe the Food Safety Course at Level 3, HACCP Management. If the successful candidate has not completed this course he/she will be required to do so and the necessary training will be provided Other requirements specific to the post N/A Skills, competencies and/or knowledge Professional Knowledge and Experience · Demonstrate sound knowledge of up-to-date catering management skills. · Demonstrate a commitment to on-going professional education and research. · Excellent MS Office skills to include, Word, Excel and PowerPoint · Knowledge and experience of using an email system effectively e.g. Outlook, Lotus Notes Planning and Managing Resources · Demonstrate the ability to plan and organise resources effectively in terms of running a busy catering operation. · Demonstrate ability to manage deadlines and effectively handle multiple tasks. · Demonstrate an ability to manage change. Building & Maintaining Relationships (including Team Skills & Leadership Skills) · Demonstrate leadership and team management skills including the ability to work with multi disciplinary team members both inside the Centre and with support services, allied professionals, e.g. Dieticians, Environmental Health Officers, Speech and Language Therapists. · Demonstrate an ability to delegate effectively · Demonstrate effective team building and leadership skills. · Demonstrate an ability to motivate self and others. · Demonstrate an ability to work with colleagues as part of a catering team. Quality and Customer Focus · Demonstrate a commitment to maintaining work standards and delivering a quality service to service users. · Demonstrate innovation and creativity. Evaluating Information, Problem Solving and Decision Making · Demonstrate flexibility and sound practical judgement and decisiveness in solving problems. Communication & Interpersonal skills · Adhere to Dignity at Work Policy and Trust in Care Policy. The Salary Scale for the post is (as at 01/10/2021): €44,129 €45,519 €46,907 €48,298 €49,687 €51,304 €52,927 LSIs
Office and Project Manager
Reporting Relationship Reporting to the National Lead for Palliative Care or another designated manager. Key Working Relationships Key Working Relationships: The role requires effective internal and external relationships including with · Lead for Palliative Care, the Palliative Care team and the wider Integrated Operations-Planning team · Acute and Community Operations, Integrated Operations · Primary Care Integrated Operations · Clinical Programme Leads and Programme Managers · Healthcare professionals · Managers and support staff from: - Healthcare Strategy - Community Healthcare Organisation (CHO) Areas and Hospital Groups - Statutory and voluntary adult palliative care sector - Statutory and voluntary children’s palliative care sector - Department of Health (DoH) - A wide range of partnership organisations including the Irish Hospice Foundation, the All-Ireland Institute of Hospice and Palliative Care, the Irish Cancer Society, LauraLynn and The Jack & Jill Children’s Foundation. Purpose of the Post To provide Office Management and project management support to the National Lead for Palliative Care, (or other designated manager) for the department's day-to-day operation, governance, management and administrative function and supervise staff within their remit. In addition, they will support the implementation of a wide range of programmes and projects, including but not limited to a joint HSE-IHF collaborative national programme on palliative, end-of-life and bereavement care for the nursing home sector. Principal Duties and Responsibilities The position of Grade VII encompasses both managerial and administrative responsibilities which include the following: Administration · Support the relevant Line Manager in the overall management of the National Office for Palliative Care, including the development of standard operating procedures for the management of email/other correspondence and wider office requirements · Ensure the efficient administration of area of responsibility, ensuring deadlines are met and information is provided to management in a timely manner · Ensure consistency and professionalism in the content and presentation of all reports, papers and PowerPoint presentations generated by or for the Department / Office · Contribute to the development of service and operational plans for own area of responsibility and support the implementation of service and operational plan objectives within own area and related reporting · Execute assignments in accordance with agreed plans, budgets and deadlines · Support the relevant Line Manager in budgetary data collation and analysis, and monitor budget allocation and expenditure · Monitor and control the use of resources in accordance with HSE financial regulations · Ensure all general and financial records are readily available · Support the development and completion of paperwork associated with HSE grant funding processes and procedures and the monitoring of the same · Prepare clear, concise, accurate reports backed up by sufficient reliable documentary evidence, including relevant data monitoring and reporting · Deliver presentations to groups as required · Participate in and lead project working groups and represent the HSE on committees as required · Deal with FOI queries, Data Protection queries and responses to Parliamentary Questions, as required · Support the development and maintenance of the Risk Register for Palliative Care · Make appropriate use of technology to advance the quality and efficiency of service provision · Make decisions and solve problems in a timely manner and inform others of decisions that have implications for them, making sure the team knows how to action them · Provide administrative support for meetings and attend as required · Take minutes at meetings and prepare for circulation following a meeting as required · Appropriately delegate responsibility and authority · Maintain a good understanding of internal and external factors that can affect service delivery, including awareness of national and local issues that impact on own area · Promote co-operation and working in harmony with other teams and disciplines · Ensure regular two-way communication happens between line management and senior management · Build and maintain relationships with key stakeholders to gather support for new initiatives · Advise, promote, and participate in implementing best practices and innovations in service delivery · Undertake special assignments as directed. Project Management · Work with the National Lead for Palliative Care or other designated manager and all key stakeholders to define and deliver projects · Support development and management of projects · Implement robust project management methodology and processes to enable successful project performance and delivery · Identify and manage all resources and funding assigned to the project · Ensure that required supports are available to enable successful delivery of the projects · Manage the progress and completion of project tasks and activities · Ensure approval and acceptance of project deliverables to agreed quality standards · Manage all aspects of project delivery through the full lifecycle from initiation to closure as required. Change Management · Promote and participate in the implementation of change · Proactively identify inequities / inefficiencies in service administration and implement solutions to improve service delivery, in line with legislation and benchmarking against best practice structures · Embrace change and adapt local work practices accordingly by finding practical ways to make policies work, ensuring team knows how to action changes · Encourage and support staff through change process. Customer Service · Promote and maintain a customer focused environment by ensuring service users are treated with dignity and respect · Seek feedback from service users / customers to evaluate service and implement change. Human Resources / Supervision of Staff · Supervise and enable other team members to carry out their responsibilities · Liaise with relevant stakeholders in the collation and return of relevant HR documentation and data in a timely manner · Engage in Garda Vetting process as and when appropriate in respect of relevant areas of responsibility · Review the conduct and completion of assignments of other staff in accordance with the operational plan and expected quality standards · Create and maintain a positive working environment among staff members, which contributes to maintaining and enhancing effective working relationships · Manage the performance of staff, dealing with underperformance in a timely and constructive manner · Identify and agree training and development needs of team and design plan to meet needs · Conduct regular staff meetings to keep staff informed and to hear views · Keep in touch with workloads of staff members to gauge levels of stress and morale in the team · Pursue and promote continuous professional development in order to develop leadership and management expertise and professional knowledge. Standards, Regulations, Policies, Procedures & Legislation · Contribute to the development of policies and procedures and ensure consistent adherence to procedures and current standards within area of responsibility · Effectively discharge the day-to-day operations, including compliance with HSE Financial regulations and all HSE policies and procedures · Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility · Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team · Maintain own knowledge of relevant regulations and legislation e.g., HSE Financial Regulations, Health & Safety legislation, Employment legislation, FOI Acts, GDPR · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards and other standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him / her from time to time and to contribute to the development of the post while in office. Skills, competencies and/or knowledge Professional Knowledge & Experience · An understanding of the health service within Ireland · Experience of working in a busy office environment which has involved interacting in a professional manner with senior management and other key internal and external stakeholders · Experience of developing and implementing standards, policies, procedures and guidelines · Experience of risk management and reporting · Experience in a role that has involved budget and staff management responsibility. · Significant experience of using project management tools, methodologies, and processes · Excellent project management skills and the ability to manage a range of projects simultaneously, with a robust evidence-based approach, attention to detail and delivery of results · Knowledge and understanding of challenges involved in service improvement and change management · Experience of managing external contractors and suppliers · Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role · Maximises the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc. · The ability to work in line with relevant policies and procedures · A commitment to developing own professional knowledge and expertise. Planning and Managing Resources · The ability to successfully manage a range of different projects and work activities concurrently, utilising computer technology effectively and assigning work to others as appropriate to meet strict deadlines · The ability to proactively identify areas for improvement and to develop practical solutions for their implementation. · The ability to embrace change and adapt local work practices accordingly by finding practical ways to make policies work, ensuring the team knows how to action changes. · The ability to use resources effectively, challenging processes to improve efficiencies where appropriate. · Responsibility and accountability for the timely delivery of agreed objectives · The ability to Challenge processes to improve efficiencies where appropriate, and a commitment to attaining value for money. Evaluating Information, Problem Solving & Decision Making · Excellent analytical, problem solving and decision-making skills · The ability to quickly grasp and understand complex issues and the impact on service delivery and the use of initiative in the resolution of the same · Consideration of the impact of decisions before taking action · Anticipation of problems and recognises when to involve other parties (at the appropriate time and level) · The ability to confidently explain the rationale behind decisions when faced with opposition. Team Working · The ability to build and maintain relationships with colleagues and other stakeholders and to achieve results through collaborative working · The ability to work both independently and collaboratively within a dynamic team and multi stakeholder environment · The ability to lead the team by example, coaching and supporting individuals as required. · Flexibility, adaptability, and openness to working effectively in a changing environment. Communications & Interpersonal Skills · Effective verbal communication skills, delivering complex information clearly, concisely, and confidently · Excellent written communication skills including strong report writing and presentation skills · Excellent communication and interpersonal skills in order to deal effectively with a wide range of stakeholders. Commitment to a Quality Service · Evidence of practicing and promoting a strong focus on delivering high quality customer service for internal and external customers and an awareness and appreciation of the needs of the service user · Attention to detail and a consistent adherence to procedures and standards within area of responsibility · Flexibility and initiative during challenging times and an ability to persevere despite setback. The Salary scale for the post is: (as at 01/10/2021) €51,342 - €52,595 - €54,062 - €55,532 - €57,008 - €58,325 - €59,668 - €60,973 - €62,270 - €64,503 - €66,742 LSIs
Supervisor-ROI
Level L9 - Retail Sales Team Leader Closing Date: 14/07/2022 Permanent / Fixed Term Permanent Store Location Arklow Contract variations available 20 hours
Team Member
Costa Coffee requires a Team Member for our store in Bray Retail Park. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Team Leader
Costa Coffee requires a Team Leader for our store in Bray, Ireland. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Team Member
Costa Coffee requires a fully flexible Team Member for our store in Rathnew. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Team Leader
Costa Coffee requires a Team Leader for our store in Rathnew. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
