Assistant Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: - 2 years` experience in a relevant position is desirable • Good knowledge of Microsoft Office (Excel, Word) • Experience balancing cash/tills • Excellent communication skills • Good delegation skills • Highly driven with a strong work ethic • An understanding of how to achieve KPIs and targets • Commerciality and brand awareness • Passion for grocery retail • Thrive in a fast-paced working environment. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager • Implement planograms correctly and ensure the correct range is in place in store • Merchandise and present the store to the highest standard • Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace • Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment • Support Store Manager in the development and training of the team and in ensuring the smooth running of the store • Manage employee performance, giving regular feedback, recognition and encouragement • Deal with all customer queries efficiently, professionally and consistent with store policy • Understand achieving margins in all departments • Engage with new initiatives and embrace new ways of working.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: • HACCP training is desirable but not necessary • Excellent communication skills • Previous customer service experience is an advantage • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • A passion for food and the ability to inspire shoppers. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store`s portion control measures • Cook, prepare and display the foods sold throughout the day • Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day • Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers • Deal with all customer queries efficiently, professionally and in line with store policy.
Driver
Main purpose of the role: Responsible for ensuring the efficient and professional delivery of customer`s online/telephone shopping orders. Interact with each customer with great pride, passion and care. The ideal candidate will have/be: • Previous experience as a delivery driver is desirable • Full clean driver`s licence is essential • Excellent organisational and time management skills • Excellent communication skills • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Previous customer service experience is an advantage. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Deliver customer`s online/telephone shopping orders to different addresses in a specified region • Load, unload, prepare and operate a delivery vehicle • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience • Deal with all customer queries efficiently, professionally and consistent with store policy • Engage with new initiatives and embrace new ways of working.
Sales Assistant
Job Description Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offer all the time. At Dunnes Stores, we pride ourselves in delivering outstanding service and quality products whether it is food or fashion. We strive for excellence in all that we do, be it our award winning Simply Better Food range, our Baxter and Green Market Deli or our collaborations with some of Irelands best Fashion and Homewares designers. Dunnes Stores offers a unique opportunity to work alongside one of the most dynamic retailers in Ireland. We are currently looking to recruit vibrant, passionate individuals into the role of Sales assistants. Our Sales Assistants have excellent product knowledge, provide outstanding customer service, and above all else are passionate about retail. Suitable candidates should have some experience of working in a customer facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. As a Sales Assistant you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment aswell as promoting our unique brand. Key Skills Dunnes Stores is an equal opportunities employer
Retained Firefighter
EDUCATION: Firefighters must have attained a satisfactory level of education to enable them to perform satisfactorily as a Firefighter and to successfully undergo the appropriate training. CHARACTER: A Firefighter must be of good character and shall not at any time bring the County Council into disrepute. Employment will be subject to the provision of satisfactory references and Garda Vetting. AGE: A Firefighter must be not less than 18 years on the first day of the month in which the latest date for receiving application forms occurs. A birth certificate must be submitted to the County Council as proof of age before a person is engaged as a recruit. RETIREMENT: The normal retirement age is 55. On reaching 55 years of age or sooner, if found to be medically unfit, a Firefighter shall cease to be a Firefighter. Firefighters who would be physically capable of working beyond age 55 will have the option to continue working for a defined limited period, subject to compulsory medical examination on an annual basis assessed on the basis of set medical standards. The extended period will be to the maximum age of 60 subject to annual compulsory assessment under the Occupational Health Scheme. HEALTH: A Firefighter shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Medical Examination, etc.: Before recruitment, in order to ascertain the health of a candidate, successful applicants shall undergo such medical examinations (which may include x-ray and/or other special tests) as the County Council considers necessary. The County Council will nominate the medical examiners. The candidate must comply, at their own expense, with such remedial requirements as the County Council consider necessary. An Operational Firefighter shall: - 1. Agree to participate in the Occupational Health Scheme for Retained Firefighters in operation by Clare County Council; and 2. At any time, if requested by the County Council, undergo such medical examination(s) by medical examiner (s) as nominated by the County Council; and 3. Attend medical examinations in accordance with the frequency set down in the Occupational Health Scheme for Retained Firefighters as issued by the (LGMA) to Local Authorities Any defects discovered pertaining to a medical examination will not be remedied at the County Council's expense. Retention as an operational Firefighter will depend upon receipt of satisfactory reports by medical examiner(s) and to the general condition above as to health. An operational Firefighter is required to maintain an appropriate level of physical fitness. RESIDENCE: Persons appointed must live and work within a maximum of 5 minutes travel time (based on GPS navigation planner e.g. Google maps or similar as determined by Clare County Council) to allow them to respond for the duration of their employment as a Firefighter. The Council retains the right to request further evidence, if required on the information supplied, for the purpose of verification of place of residence and location of employment. A Firefighter shall notify the County Council in writing of any subsequent changes of residence or place of employment. A change of residence or place of employment that would place the Firefighter outside these limits will mean automatic termination of employment. The Council will check this prior to appointment and at periodic intervals after appointment. OTHER EMPLOYMENT: Written evidence must be provided from the employer as to availability prior to appointment, and the County Council in its sole discretion, shall decide as to whether the availability as so provided is acceptable. If the Firefighter's primary employer subsequently changes their conditions of employment and does not allow the Firefighter to attend fire calls / drills during working hours, employment will be terminated. Self-employed must also provide written evidence as to availability prior to appointment. Such written evidence must cover a candidate's availability for initial training and for fire and other calls, drills, training and such other duties which the Firefighter may be required by the County Council to perform. DRIVING LICENCE: A recruit Firefighter shall possess a valid full current Category B Driving Licence at the time of applying for the post and ideally a Category C Driving Licence for HGV with up to eight passengers. All newly appointed Retained Firefighters will be required to obtain a Category C Driving Licence. Firefighters will co-operate with further Driver Training and will be required to drive fire service vehicles, if operationally needed. If a Firefighter has their licence suspended or removed for any reason, they must immediately inform the County Council, and it shall be dealt with through the Council’s disciplinary procedure and may result in termination of service at the absolute discretion of the County Council. GARDA VETTING: The successful candidate will be subject to the Garda Vetting Procedures in line with the provisions of the National Vetting Bureau (Children & Vulnerable Persons) Act 2012 to 2016 as appropriate (or any subsequent amendments to the legislation mentioned) in advance of appointment and on a periodic basis thereafter for the duration of their employment. PROBATION: Before appointment as a Firefighter, a recruit shall attend and successfully complete the three-week Firefighter Skills Training Course. Recruit Firefighters will be required to undergo and successfully complete the following recruit training programmes during their probationary period: - (a) A three-week Recruit Firefighting Skills Course (including manual handling); (b) A two-week Breathing Apparatus Initial Wearers' Course; (c) A one-week Breathing Apparatus Compartment Fire Behaviour Course; and (d) Any other course that the County Council may consider necessary. Training Fees will be paid at the current hourly rate for Firefighters during training. This hourly rate is currently €23.75. Failure to successfully complete all of the above courses will result in the termination of the Firefighter’s employment. Some or all of the above courses will be held at a training facility, which may or may not be situated locally. From the date of commencement as a recruit Firefighter, there shall be a period of 12 months during which the recruit Firefighter shall be on probation. During this time the recruit Firefighter shall be continually assessed to determine his/her suitability for continued employment. Such period of 12 months may be extended at the absolute discretion of the County Council. The recruit shall not become a permanent Firefighter at the end of the period of probation unless the County Council is satisfied that the Firefighter has been satisfactory in all respects. REMUNERATION: Retained Firefighter: A Firefighter shall be paid at the appropriate approved national rates of Fire and Drill Fees and Retainer Fees and in accordance with any national agreements for retained Firefighters. Payment of fees is currently made quarterly but will be moving to fortnightly payment during 2024. RETAINER ALLOWANCE: €11,769.00 - €15,067.00 per year ANNUAL LEAVE: The terms of the Organisation of Working Time Act, 1997 shall apply. A Firefighter’s annual leave entitlement will be calculated in accordance with the Organisation of Working Time Act 1997 and S.I. 473 of 2001 Regulations. A Firefighter is entitled to a maximum of 4 working weeks i.e. 28 days. Payment for annual leave will be 8% of earnings inclusive of community fire safety, station duties, drill hours, training hours and calls in previous 52 weeks. A Firefighter will be required to comply with the terms of the Crew Management Arrangements for Retained Firefighters as operated by Clare County Council. In cases of Annual Leave, advance notice must be given to the Station Officer or in their absence, to the Sub-Officer in advance of the first day of Annual Leave. Approval of annual leave will be subject to minimum crewing levels being maintained at station level. Each Firefighter must use their leave sheet or other means to record such annual leave absences. SAFETY HEALTH & WELFARE: Clare County Council acknowledges its role in protecting the safety, health and welfare of its Firefighters. The County Council is committed to implementing and maintaining a programme that ensures, where possible, that all risks and hazards are eliminated or controlled to an acceptable level. The County Council will implement safe systems of work and methods to protect the safety, health and welfare of its Firefighters. A firefighter shall comply with Section 13 of the Safety Health and Welfare at Work Act 2005, and shall familiarise themselves and cooperate with the terms of Clare County Council’s safety management system. LEARNING AND DEVELOPMENT It is a condition of employment that successful candidates will be required to participate in training programmes relevant to the skills necessary for the performance of the duties attaching to the post. In addition, there are many opportunities for further professional and personal development. A Firefighter will be required to comply with the requirements of the Clare County Council’s Fire Service Training Policy, Annual Training Programme and Drill Night Programme. A Firefighter shall attend and participate in drills and shall undergo from time to time, courses and further training as required or deemed appropriate by the County Council. The County Council shall decide the location(s) of the training. Adequate advance notice shall be given to Firefighters. This training may include on-going assessments as deemed appropriate. Attendance at drills and training will be required whether the firefighter is rostered on or off, unless on approved leave. A Firefighter shall be expected to acquire a level of training and knowledge as to enable them to interchange with and act as substitute for all personnel at operational level in the fire service of the County Council. Training Fees will be paid at the current hourly rate for Firefighters during training. This hourly rate is currently €23.75. ATTENDANCE AT DRILLS AND INCIDENTS: There is an obligation on Firefighters to attend at alert/fire calls and at drills. This is the basis on which a retainer is paid. The onus on arranging to receive an alert/fire call shall rest with the Firefighter. Drills Notwithstanding any other disciplinary action that the County Council may apply, failure to attend or participate in 85% of all drills in any quarter of a year, without good reason, will be addressed through the Local Authority’s disciplinary procedure. Incidents In the case of an alert/fire call the Firefighter shall attend all calls within their Rostered-On duty Period (24 Weeks per annum). Firefighters who attend calls will be remunerated as per the Crew Management Arrangements for Retained Firefighters as operated by Clare County Council. Where the Chief Fire Officer considers that a Firefighter is not fulfilling the above attendance standards which they consider reasonable in all the circumstances, the Chief Fire Officer will consider the matter of attendance under the Council’s disciplinary policy. Subsequent continuing failure to meet the above attendance standards, without good reason, shall be dealt with through the disciplinary procedure, and may result in termination of service at the absolute discretion of the County Council. DUTIES: (a) A Firefighter shall be required to attend at fires and other emergencies, drills, displays and other duties at such times and for such periods as required by the County Council. Failure to respond promptly to fire or other emergency calls will be addressed through the Local Authority’s disciplinary procedure. (b) Each Firefighter who attends for Fire Brigade service must be prepared to accept the work entailed and to fulfil to the best of their ability their duty as a Firefighter in the saving of life, saving of property and the fighting of fires or other such emergencies. (c) Every Firefighter must comply with Clare County Council’s Crew Management Arrangements for Retained Firefighters. Firefighters who are on standby during fires or other incidents shall remain at the Station and perform such duties as may be assigned by the Station Officer from time to time during the callout. (d) Firefighters shall ensure that the Fire Station is kept clean & tidy at all times. Firefighting equipment shall be kept clean, maintained properly and stowed away in a safe manner. (e) Firefighters are required to adhere to and co-operate with all National and Local Agreements pertaining to the Fire Services. (f) Firefighters will be required to attend Training Courses as directed. (g) Firefighters must undertake driving duties as required. (h) Comply with all organisational policies, procedures and legislation. (i) Any other duties as may be assigned from time to time. ABSENCES: A Firefighter will be required to comply with the terms of the Crew Management Arrangements for Retained Firefighters as operated by Clare County Council. SICK LEAVE: If absent on sick leave, the Firefighter must immediately inform their Station Officer or Sub Officer. Where a Firefighter is absent due to sickness, they shall submit a sick leave certificate to the Council from a medical doctor. The medical certificate must be signed and state the medical practitioner’s Medical Council registration number, and fitness for work as a Firefighter or otherwise. In general, medical certificates are required to be submitted on a weekly basis in cases of absences extending beyond one week. Depending on the nature of the absence, a medical certificate of fitness and/or independent medical review may be required prior to a Firefighter resuming operational duties following a period of sick leave absence, having regard to the nature of the illness/injury and/or length of absence at the absolute discretion of the County Council. A Return to Work Form must be completed with the Line Manager when a Firefighter returns to work after any period of sick leave. Arrangements for payment during sick leave will be made in accordance with the relevant Public Service Sick Leave Scheme in place, which may be reviewed from time to time. CLOTHING / EQUIPMENT: Personal Protective Equipment (PPE) relevant to the role of the Firefighter shall be issued and replaced in accordance with the Clare County Council’s Fire Service PPE Policy. Each Firefighter on appointment shall be issued with appropriate clothing and equipment. While on duty a Firefighter shall use the clothing and personal equipment provided by the Council and same should be left in the fire station immediately after cessation of duty. The above PPE and equipment shall be stored in the Fire Station and the Firefighter shall respond to the Fire Station to change into their fire kit. Each Firefighter shall be responsible for their issue of clothing etc., and items lost or damaged due to the Firefighter's fault, shall be replaced at the Firefighter's expense, by deduction of the cost from fees etc. due to them. Each Firefighter on appointment shall also be issued with an alerter by the Council. The Firefighter shall carry the alerter at all times when on duty and shall not give it to any other person. They must maintain the alerter in good working condition and shall report any defects to the Station Officer / Sub Officer. The alerter is the responsibility of each Firefighter. The cost of repair of any damage to or replacement cost in the event of the loss of the alerter will be borne by the Firefighter. A Firefighter shall return to the Council on request, and in any event upon the termination of employment, all property and equipment belonging to the Council which are in their possession or under their control. PUBLIC SERVICE PENSION SCHEME: Membership of the Single Public Service Pension Scheme is compulsory for all new entrant Retained Firefighters who commence employment on or after 1 January 2013. The provisions of the Single Public Service Pension Scheme will apply in the case of Retained Firefighters, with the exception of minimum pension age, as an earlier pension age is applicable to those employed in the retained fire service. Circular letters S. 6/2013 and S. 6/2013 (amended) apply. CONFIDENTIALITY: A Firefighter shall not discuss or disclose any information of a confidential or sensitive nature relating to Clare County Council or its business or in respect of which the Council owes an obligation of confidence, to any person during or after employment, except in the proper course of your employment or as required by law.
Supervisor
Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be: - 2 years` experience in a customer service facing role is desirable • Excellent communication skills • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • The ability to organise work, delegate responsibilities and support team members in the store. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace • Set the standard for other employees in relation to rotation, merchandising and facing off • Assist in the induction, training and development of employees • Deal with all customer queries efficiently, professionally and consistent with store policy • Engage with new initiatives and embrace new ways of working.
Supervisor
Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be: - 2 years` experience in a customer service facing role is desirable • Excellent communication skills • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • The ability to organise work, delegate responsibilities and support team members in the store. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace • Set the standard for other employees in relation to rotation, merchandising and facing off • Assist in the induction, training and development of employees • Deal with all customer queries efficiently, professionally and consistent with store policy • Engage with new initiatives and embrace new ways of working.
Candidate & Customer Success Representative
TTM Healthcare Solutions is a world-class, Irish-owned recruitment company with offices in Ennis and Manchester. We have a team of 160 professionals which is continuing to grow who serve the Irish and UK markets, and recruit internationally into the UK - within both the permanent and temporary sectors. TTM isn't just a company, it's an attitude, a mind-set, an energy, and a force that connects us as people and drives every team member towards growing and realising their own potential. For those reasons we won the ERF Recruitment Industry Awards 2022, Recruitment Agency of the Year. We are looking for a dedicated Candidate & Customer Success Representative to join our dynamic healthcare recruitment team. This role plays a crucial part in ensuring the smooth execution of daily operations, from candidate placement to ongoing engagement and satisfaction. This role will be based in our Ennis HQ for a fixed term period of 6 months. Responsibilities: Candidate Placement & Management: ● Monitor client shift requests and translate them to shift bookings utilising our shift fulfilment technology. This can include managing ad-hoc shift requests as well as weekly/monthly rosters. ● Manage candidates' bookings, process shift cancellations and find replacements to reduce the impact on fulfilment. ● Proactively engage with candidates to build strong relationships, understand their needs, shift availability, and schedule them to work. ● Keep candidates' records up to date in all systems following the standard operating procedures. ● Work with candidates to maximise availability utilisation and improve overall candidate experience and utilisation. ● Work closely with the onboarding team to ensure new hires are utilised and booked into shifts. ● Proactively engage with candidates who have no future bookings or availability submitted. ● Collaborate with consultants to address any candidate concerns or challenges. Client Communication & Management: ● Liaise with healthcare organizations to acknowledge all shifts request providing timely updates on shift requests and filled rosters. ● Liaise with healthcare organisations to provide updates on booking cancellations as well as confirmed candidate replacements. ● Collaborate with consultants to address any client concerns or challenges. So… What makes us different? Why just have a job when you can have an experience? Why settle for a career when there's an exciting journey ahead? Bringing cutting edge, creative practices, our goal is to make a positive impact on everyone who works with us. We're here to share world-class employee experiences - so every day we create, innovate and collaborate. And if it's not fun, we're not doing it right! We reward high performance - 75% of our Leadership Team have been promoted from within our company. Realising and unleashing the potential within ensures our tribe of people are the linchpin to our success. Alongside highly competitive base salaries and market leading commission structure we also offer the following: Wellbeing - Up to 27 days' annual leave, with additional leave for those with 5+ and 10+ years' service. Plus, an additional day off for our birthday! We also have an active Sports and Social Club, from team building events, pizza days and Tapa’s Thursday! Reward - We offer a joint-contribution pension scheme. Also, we celebrate success through monthly Fun Fridays and annual events! Health - Fully subsidised Healthcare scheme along with a suite of programmes across our wellness & diversity platform. Learning & Development - We tailor and develop specific training plans for your career progression. Access to World Class Sales Training Family - We also contribute to Paternity & Maternity leave.
Contact Lens Assistant
Experience level: Previous contact lens knowledge is not essential for this role At Specsavers, we’re looking for someone with a real passion to deliver outstanding levels of customer care, ensuring our patients receive the best experience in our store. Joining our team as a Contact Lens Assistant, you’ll have a desire to provide an excellent service to our customers and the ability to communicate with friendly & professional approach. With experience in a similar role, or as an Optical Assistant looking to utilise your passion for contact lenses, you’ll already know the basics. Some of your key tasks will include: You’ll play your part within the team, working together to help deliver the best service, ensuring all customers find the right lenses at the right price.
Team Leader
Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful cardfactory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. You will lead the way for our store teams, not only in the absence of the Store Manager but leading the team to deliver great standards and exceptional service every day. The Ideal Candidate CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
