Jobs in Cork
Sort by: relevance | dateCustomer Care Centre Operations Manager
Position Description Are you a dynamic and results-driven leader with a passion for delivering exceptional customer experiences? We are seeking a talented Customer Contact Centre Operations Manager to join our team and take charge of our fast-paced and customer-centric contact centre operations. As the Operations Manager, you will have the opportunity to shape and optimize our customer service operations, driving efficiency, and ensuring outstanding service delivery. If you thrive in a challenging environment and have a knack for inspiring and developing high-performing teams, this is the perfect role for you! ESB Networks own and operate the electricity distribution network with over 2.4m customers connected. ESB Networks plays a central role in achieving the climate action plan, through connecting renewable generation, having a reliable electrical network, and offering services to assist customers transition seamlessly to adopt low carbon technologies. The Customer Care Centre is the first port of call for customers to make contact through a range of voice and digital channels. The service offered by the Customer Care Centre is central to meeting these evolving needs of our customers. ESB Networks Customer Care Centre is the gateway for customers to contact us about no supply calls, safety concerns and general enquiries. Over 1.4 million customer calls, emails and social media are managed annually. Over the last ten years the customer contact centre has achieved the highest levels of accreditation from the global Customer Care Association and achieved above 90% service performance levels as set out by the energy regulator. The Customer Care Centre Operations Manager is responsible for shaping and optimising our contact centre operations, driving efficiency, and ensuring outstanding service delivery. This includes development and implementation of business plans, procedures, and inspiring, developing, and growing high-performing teams, which totals over 104 people. Reporting to the Customer Care Centre Manager they will manage the Networks Customer Contact Centre teams to deliver optimum customer service and achieve and maintain agreed service levels within budget. Key Responsibilities Salary €69,000 to €81,000 per annum
Rare Disease, Clinical Care Coordinator
The 2025 New Service Development (NSD) initiative aims to support the implementation of the National Rare Disease Strategy for 2025-2030. This Strategy is designed to meet the needs of the estimated 300,000 people living with a rare disease in Ireland. It seeks to establish a comprehensive framework designed to improve diagnosis, treatment, and support for individuals with rare diseases. Its goal is to create a more inclusive healthcare system that addresses the unique challenges associated for people living with a rare disease (PLWRD). The primary objectives are to enhance the quality of life for patients, promote equitable access to healthcare, and encourage innovation in rare disease research and treatment. The Strategy makes several recommendations across a variety of domains The focus of the initiative and its sub initiatives you are being commissioned to advance are aimed at achieving the following: The Rare Disease (ERN) Care Coordinator will have a central role in the coordination of multidisciplinary rare disease care pathways, patient and family rare disease support, advocacy and education. In collaboration with the MDT and relevant stakeholders, the post holder will contribute to the delivery of a quality and effective rare disease service and identify service quality improvements through a patient partnership approach.
Clinical Nurse Manager / Social Care Leader
Clinical Nurse Manager 2/ Social Care Leader Person Centred Residential Services & Supports Full Time We are currently recruiting Clinical Nurse Managers 2 (CNM2) and Social Care Leaders (SCL) for our Person Centred Residential and Community-Based Services and supports. This is an exciting opportunity for experienced professionals to lead dedicated teams in delivering meaningful respite experiences that align with HIQA standards and our organisational values. The successful candidates may be required to assume the responsibilities of a Person in Charge in accordance with HIQA regulations. Position & Grade : Social Care Leader / Clinical Nurse Manager 2 Location : Cork City & County Employment type and Hours : Full Time Permanent · 37.5 hours per week for Clinical Nurse Manager 2 · 39 hours per week for Social Care Leader Salary: Department of Health & Children Consolidated Scales apply. Social Care Leader : The 7-point salary scale for the post as of 01/08/2025: €56,351, €57,569, €58,786, €62,032, €63,291, €64,540, €65,807 Clinical Nurse Manager 2 : The 11-point salary scale for the post as of 01/08/2025: €61,463, €62,481, €63,342, €64,747, €66,300, €67,826, €69,351, €71,068, €72,662 €75,405, € 77,666 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Key Responsibilities include: Completed application forms must be submitted by Friday 12th December 2025. Interviews will take place on the week of the 15th December 2025. Applicants may be short listed on the basis of their application. A panel may be formed for a 12-month period to fill any future permanent or temporary, fulltime, or Part Time Clinical Nurse Manager 2/Social Care Leader roles that may arise across Horizons. Visit our website at www.horizonscork.ie
Document Controller
Description As part of our expanding Design & Build team at TLI Group, we are seeking a Document Controller to support the delivery of recently awarded infrastructure projects. These projects span transmission and distribution grid connections, with a strong focus on design coordination, stakeholder collaboration, and project documentation. This is a hybrid office-based role, offering flexibility while working closely with multidisciplinary teams. The successful candidate will be based in one of our office locations (with flexibility to work from any of our TLI office locations – Dublin, Cork, Limerick, Kerry, Kilkenny or Waterford). Package: Competitive rates of pay. 23 Days of annual leave. Maternity Benefit Opportunity to progress your career within a growing company. Voluntary Pension is available on completion of probation. Employee membership for our LAYA EAP Programme – 24/7 Mental Wellbeing Support & Employee Assistance Programme. Health Insurance Discount. Life Assurance Payment. Participate in our monthly HSQE & Driving Performance Awards. Employee Referral Scheme. Standard industry training provided Key Responsibilities · Manage and maintain project documentation workflows across design and build phases. · Ensure all project documents are current, properly versioned, and accessible to relevant teams. · Coordinate the distribution of design information to internal teams, clients, and external partners. · Monitor compliance with document control standards, protocols, and security measures. · Liaise with consultants, subcontractors, and suppliers to ensure timely submission and approval of documentation. · Maintain trackers and reporting tools to monitor document progress and project milestones. · Quality-check documents to ensure alignment with company standards and project requirements. · Support data entry and upkeep of internal project databases. · Organise final design packages and ensure smooth handover into project archives. · Maintain and update the Master Document Register for each project. · Continuously improve document control processes to support efficient project delivery. · Provide training and support to project teams on document control systems and best practices. Qualifications & Skills Requirements: Minimum 5 years’ experience in document control or project administration. Experience supporting change control processes. Proficiency in Microsoft Office Suite (Word, PowerPoint, Project, Excel, Access). Familiarity with Electronic Document Management Systems (EDMS). Strong attention to detail and organisational skills. Excellent communication and interpersonal abilities. Ability to work independently and collaboratively within project teams Desirable: Experience in document control within design and build or construction environments. Ability to create and maintain procedural documentation. Understanding of project lifecycle and design documentation requirements.
Showroom Sales Advisor
Part of Grafton Group Plc, Chadwicks Group, a top 10 listed “Great Place to Work” company, is the market leader in builders merchanting in Ireland with almost 2000 colleagues across ROI & NI. Main brands include Chadwicks, MacNaughton Blair (NI), Cork Builders Providers, Panelling Centre, Davies, Telfords, Heiton Steel, Morgans Timber, Proline, Sitetech and HSS Hire representing a significant brand presence across the island of Ireland. Principle Objective The role of Showroom Sales Advisor is to provide our customers with a knowledgeable, friendly and dependable service whilst at the same time optimising branch sales and gross profit, promoting the company's products and services in a professional manner and delivering a superior standard of customer care to our existing customers. Knowledge & Experience Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Sales Consultant
GET TO KNOW US Bottom Drawer is the luxury bedlinen and homewares concession in Brown Thomas Dublin, Cork and Limerick and in Arnotts. We sell the very best international and Irish brands and offer knowledgeable and professional customer service at all times. We are a family business, established in 1989 and have been selling beautiful homewares exclusively within the BTA group for 35 years. We have established great relationships with our loyal customers, and each member of our team knows the importance of superb customer service, thorough product knowledge and a flair for selling beautiful things. KNOW THE ROLE The role involves selling and customer relations, merchandising the ranges, stock control, learning all about our beautiful products and all the tasks involved with running a retail concession. Ideally, we are looking for someone to work 7 hours per day, 4 to 5 days a week. They will be based in our Grafton Street store and will be working alongside up to 4 other sales consultants. KNOW WHAT WE’RE LOOKING FOR We are looking for a new member to join our small team in Brown Thomas Dublin. The ideal candidate will love selling, be efficient, trustworthy, and hardworking with a flair for interiors and a love of homewares being a distinct advantage. We would require the new team member to ideally have a background in sales / interiors, although this is not a necessity. A positive attitude is most important, as is a willingness to work hard at all aspects of the job, and to really enjoy the interactions with our customers, whilst being professional, quick, and cheerful in carrying out all the tasks needed in the retail environment. They must be willing to be flexible with working hours as demands shift with the seasons, including Sundays, late night shopping evenings etc. KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
Seasonal Retail Associates
With nearly 60 stores across Northern Ireland, Republic of Ireland & Scotland and 30 years of presence and expertise in the fashion industry, DV8 Fashion is one of the most recognised fashion names on the High Street bringing you top brands, exclusive lines and new trends. We pride ourselves in innovation and creativity and love to showcase this in everything that we do. We have a truly global presence, offering our brands online giving you 24/7 access to top fashion, shipping to most parts of the world! DV8 journey began in 1994, as a local family business we have now expanded massively and have big ambitions for the future. People are at the heart of what we do and play a key part in our continuous expansion, we are always looking for best talent, creativity and innovative mindsets to join DV8. About You We are on the lookout for Seasonal Retail Associates to join our DV8 Charleville store for the period of Christmas. Some retail experience would be great, but we provide full training & development, so we don’t enforce the need for previous experience! Please be aware that weekday flexibility will be required. About the Role To be a successful Retail Associate at DV8 you will: · Offer friendly and helpful service to all of our customers · Keep our salesfloor looking spotless, tidy and easy to shop from · Be working at any part of the store be it salesfloor or the stockroom · Operate the till for both cash and card payments full training will be provided · Undertake other tasks to help smooth running of the store Some of DV8 Benefits · Career development opportunities · Training · Competitive remuneration · Very generous staff discount · Early access to exclusive and new lines
Webchat Sales Advisor
About This Role: As a Webchat Sales Advisor at eir, you’ll be part of our digital frontline—engaging with customers via online chat to deliver tailored broadband and mobile solutions. You’ll play a key role in driving sales, resolving queries, and creating exceptional customer experiences in a fast-paced, target-driven environment. This is a fully on-site role based in Cork, ideal for someone who thrives in a competitive setting and enjoys connecting with people through digital platforms. Why This Role: This is more than just a contact centre job—it’s your chance to build a career in a growing and innovative industry. As a Webchat Sales Advisor , you’ll: • Communicate with customers via webchat to understand their needs and recommend suitable solutions. • Work in a target-driven environment that rewards achievement. • Be part of a team where your input is valued and your success is celebrated. • Receive full training to set you up for success—even if you’re new to telecoms or webchat sales. Benefits include • Earn your annual salary of €26,350 + Attractive commission structure! • Continuous support, learning and opportunities for advancement. • Enhanced earning potential through various staff incentives. • Staff offer. • Free eir Wellness Programme & Employee Assistance Programme. • €500 Employee Referral Scheme. • Discounted healthcare plan. • Pension scheme contribution. • 22 days annual leave. • Generous family friendly policies, including fertility, pregnancy loss, menopause and others. • Commitment to Diversity and Inclusion. • Paid leave benefits incl. maternity and sick leave benefits. • Tax saver tickets and bike to work scheme. Expectations From The Role: As a Webchat Sales Advisor , your key responsibilities will include: • Customer Engagement: Build rapport with customers online, understand their needs, and recommend the most suitable mobile and broadband solutions. • Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the team’s overall performance. • Customer Experience: Handle queries and objections efficiently, ensuring every customer leaves satisfied. • Product & Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and procedures to ensure accurate and compliant service delivery. • Market Awareness: Keep informed of competitor offerings to provide customers with the most competitive and relevant information. • Flexibility: You’ll be required to work evenings and weekends in line with operational hours Requirements For A Successful Application: Knowledge, skills and abilities • Confidence in engaging with a variety of customers and understanding their needs. • Clear, effective written communication skills with fast and accurate typing. • A positive, target-driven mindset with a passion for providing great service. • Strong multitasking ability and attention to detail. • Interest in mobile phones, broadband, and emerging technologies. • Experience in webchat or phone-based sales is desirable. • Excellent computer and internet literacy. • Knowledge of the telecommunications industry is a plus. Qualifications • 1–2 years of experience in sales or customer service is desirable, but relevant life experience will also be considered. • A strong customer focus and a proactive attitude are key to success in this role Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Retail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant, you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn €13.50 per hour + attractive commission structure! · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Expectations From The Role: As a Retail Sales Consultant, your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product and Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mind-set with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Senior Medical Administrator
Alliance Medical are currently recruiting a Senior Medical Administrator to join our radiology team based in Wilton, Cork. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients. Contract: Full-time, Permanent Working hours: 37.5 hrs pw Shifts vary & can be between the hours of 7:30am -8:30pm Monday to Saturday. This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting. Key Responsibilities:
