Job Title: Health Technology Assessment Programme Manager Application details/procedure: The purpose of this role is to join a multidisciplinary team of approximately 30 analysts with responsibility for the effective implementation of HIQA’s programmes to deliver high quality health technology assessments, other evidence based advice and evidence synthesis outputs and therefore to embed evidence based methodology in the health decision making processes in Ireland. The post holder will actively engage in the work of the Health Technology Assessment directorate and of HIQA to deliver on the annual business plan in line with the strategic objectives as outlined in HIQA’s Corporate Plan. There is currently one fixed-term vacancy for a period of two years. A panel may be formed as a result of this campaign from which future vacancies may be filled. Closing date: 08/02/2021 5PM Please note that this advertisement is being hosted by the Public Appointments Service on publicjobs.ie. The Public Appointments Service has no involvement in, or responsibility for, the recruitment and selection process or the terms and conditions which relate to this post.
Job Title: Librarian / Information Scientist Application details/procedure: The purpose of this role is to join a multidisciplinary team with responsibility for the effective implementation of HIQA’s programmes to deliver high quality health technology assessments, other evidence based advice and evidence synthesis outputs and therefore to embed evidence based methodology in the health decision making processes in Ireland. The post holder will actively engage in the work of the Health Technology Assessment directorate and of HIQA to deliver on the annual business plan in line with the strategic objectives as outlined in HIQA’s Corporate Plan. There is currently one part-time, fixed-term vacancy for a period of two years. A panel may be formed as a result of this campaign from which future vacancies may be filled. Closing date: 08/02/2021 5PM Please note that this advertisement is being hosted by the Public Appointments Service on publicjobs.ie. The Public Appointments Service has no involvement in, or responsibility for, the recruitment and selection process or the terms and conditions which relate to this post.
Our Store Colleagues are a bit like sales advisors. Just, well, totally different. Sure, like a sales advisor you'll serve customers, fill up the shelves and keep the whole place looking spick and span. But this is anything but your everyday retail role. Here, you'll talk confidently with customers, giving them the advice they need to live healthier, happier lives. And we'll make sure you're ready for whatever question, query or lifestyle goal is thrown your way. If you want to go on and specialise in sports, nutrition, beauty or aromatherapy, we can help you to do that too. The training can be pretty full on – but it's totally worth it. You'll learn how the human body works. You'll get to know vitamins and supplements inside out. And you'll develop the skills you need to flourish. Be it dietary advice, aches and pains, or a customer wanting to polish up their guns, you'll know just what to do. You will be responsible for the opening and closing of the store from time to time to assist with the smooth operation of trading It's challenging. It's hard work. And it's certainly not for the faint hearted. But if the idea of a career in health and wellbeing (and a life of helping customers in their pursuit of health and happiness) gives you that warm-fuzzy-feeling inside, there's a unique experience here for the taking. When it comes to specialist health and wellbeing retailers, we're number one. The biggest in Europe. We've over 1,000 stores (and more on the way) in almost every major city and town across the UK and Ireland – not to mention more than 80 stores around the world too. It's big scale stuff. And you could be part of it all.
A vacancy has arisen within the UPS Cork Package Centre Part Time Split shift / shift Duties include Unloading/ Loading of driver vehicles Sorting export/domestic packages Usage of scanner Unloading/ Loading air cans for unloading/ Loading of road trailers The ideal candidate should have the following skills and attributes: Fluency in English is essential both written and verbal Good communications skills Strong organizational skills Be self motivated Work well within a team environment Work well under pressure Strong organizational skills
Summary Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. AppleCare Business Development Sales Programs and Channel Operations is an organization that works with channel partners to integrate their sales systems with Apple to sell AppleCare products electronically. The program was designed to help partners develop a world class AppleCare purchasing experience, similar to an experience received via an Apple direct sales channel. We're looking for an experienced project manager to lead partners in EMEIA through the sales integration process to enable sales of AppleCare products in their sales channels. A successful project manager for this group will have shown success in technical project management, B2B relationship and account management, sales operations process management, business process re-engineering and/or systems architecture. If this sounds like you, this could be your next career move! Key Qualifications Description Lead EMEIA regional channel partners through the sales integration process. Understand the reseller’s business strategy, systems and impacted processes. Develop strategy to determine how the two companies will integrate technically and interact operationally post-go live. Collaborate with regional sales teams and cross-functional partners to handle expectations and establish integration timelines. Educate the reseller project team on the business, technical, accounting, compliance and legal requirements of the program. Conduct virtual (onsite where appropriate) workshops with select reseller partners & facilitate discussion around the best way to implement the program into their business. Provide consultation on scalable system & process design to maximize sales, improve the customer experience, minimize errors, and reduce manual work. Drive schedule with cross-functional partners, including but not limited to testing activities, development requirements and launch activities. Interface between reseller teams and Apple cross-functional teams including products, accounts receivable, legal, contracts, credit, AppleCare Sales, Finished Goods Sales, BPR, IS&T and other operational teams. Provide regular project status updates to various parts of the organization. Communicate with the business team and IS&T technical teams on regional issues, critical issues and region specific program requirements. Identify common issues and work with team to resolve. Collaborate with worldwide team on areas of improvement including systems and process. Act as regional authority & point of contact for critical issues related to channel sales. Identify region-specific complexities. Investigate, scope & champion solutions. Project lead the implementation of approved solutions. Assist with the creation, implementation and management of other channel programs as required.
Summary Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple donʼt just craft products - they build the kind of wonder thatʼs revolutionized entire industries. Itʼs the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Are you interested in being part of a team that continues to innovate the way people and machines interact? The launch of Siri was a defining moment in the history of Artificial Intelligence. Siri offers a faster, easier way to get things done on your Apple devices, even before you ask. Millions of people now use Siri to send a message, play their favorite song or even take a selfie. The Siri team is passionate about technology with a focus on enriching the Siri customer experience. We are looking for a motivated Grading Analyst that demonstrates active listening, integrity and acute attention to detail. Bring passion and dedication to your job and there's no telling what you could accomplish. This position is located in our European Headquarters in Cork, Ireland. Key Qualifications
Summary (RFO) team at Apple are looking for a dynamic and motivated candidate for the role of Supply/Demand Planner. You will be an ambitious self-starter with a strong work ethic, strong leadership skills and excellent interpersonal skills. You will have significant interaction with several internal departments such as Supply Demand Management, Logistics, Retail Market Development & Merchandising as well as our counterparts in Cupertino and in other regions. Key Qualifications Description Analyse forecasted demand, inventory, and sell through velocities to ensure we achieve optimal service level and supply targets Critical focus on the customer experience and how effective supply /demand planning can impact our business partners and end customers Evaluate risks to the plan and implement contingency plans to mitigate. Identify problem areas, and work with cross-functional groups to correct. Evaluate, analyse and present data in executive reviews that drive effective business decisions Responsible for the end to end management of your products Improve our planning processes. Identify improvement opportunities, drive innovations to completion to achieve targeted and measurable benefits Plan and ensure successful execution of our new product introductions and seasonal strategies Support merchandising objectives, planograms and promotions Work with our Retail and Operations partner teams for New Store Openings Collaborate with our key business partners and understand the “Voice of the Customer” feedback
Summary We expect everything from an Advisor that our customers do and we want Apple to be a reflection of the world around us. As a Customer Support Advisor, you’ll be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers first point of contact, you’ll be the friendly voice of Apple, providing world-class customer service, troubleshooting and technical support. We’ll rely on you to listen to our customers and use your technical knowledge, creativity and passion to meet their needs - and remind them that behind our great products are amazing people. We believe our individual backgrounds, perspectives and passions help us create the ideas that move all of us forward. We’ll train you to be the best. This is a full-time, permanent position located onsite in Cork Ireland or working from home location. Key Qualifications Description Every single day, people do amazing things at Apple. Here’s your opportunity to do significant work by providing excellent customer support. At Apple, new ideas have a way of becoming extraordinary products, services and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Are you a problem solver who can build rapport easily with customers? Do you exceed their expectations with your knowledge and passion for technology? If you are enamored by the way things operate and are able to determine how technology works when things go wrong, you could be Apple's next Customer Support Advisor. You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. You can multitask across systems and applications while analyzing, isolating and resolving a variety of complex technical issues. You effortlessly engage, explaining solutions step by step with patience and tailor your approach to meet the needs of each individual customer. You’re not only here to help fix technical issues, but also provide an incredible customer experience. Do you have what it takes? This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off and product discounts. Relocation packages available.
Summary Apple is a place where extraordinary people gather to do their best work. Together we create products and experiences people once couldn’t have envisioned — and now can’t imagine living without. If you’re excited by the idea of making a real impact, a career with Apple might be your dream job… Just be prepared to dream big! Apple has been serving our customers through a wide range of critical business functions, which are key to Apple’s continued success. Collaboration is important at Apple, and every day you will connect with and be supported by your peers and colleagues at one of the most diverse and inclusive companies in the world. As an individual, you will have responsibility for contributing to our continued success and be a key player within your job function. We support and promote career development throughout the organisation, offering an exciting career with many opportunities to enable you perfect your existing skills - and acquire new ones. In this exciting role, you will become a member of the wider Finance team at Apple. With over 300 employees from a multitude of backgrounds, the Finance department supports all functions of Apple in EMEIA, including Sales Fulfilment, Logistics, Manufacturing and Operations, Apple Music, Apple Retail and Supply Chain. This role is part of our Trade Compliance team which supports Customs and Indirect Tax Compliance within Europe, Middle East, India and Africa. The role is based in our Cork Office and will focus on the compliance requirements for Indirect Tax across the region. Key Qualifications Description Responsible for preparation and submission of Indirect Tax declarations to various authorities within designated tight deadlines Analysis of relevant declarations in line with other Trade Compliance areas. Reconciliation of Indirect Tax general ledger accounts. Developing processes and reporting in line with Apple’s continuing growth and product evolution. Gaining a detailed understanding of the processes and systems to isolate potential opportunities for automation and efficiency. Partner on Indirect Tax Compliance issues and projects with various teams within Apple. Dealing with Tax Authorities on queries related to Indirect Tax Compliance. Gaining detailed expertise of Apple's Supply Chain as it pertains to Indirect Tax Compliance.
Summary Love to solve problems and delight customers? The best products come with the world’s best customer support. Troubleshooting with integrity and quick resolution are just part of the equation — we want our customers to be happy with every interaction they have with us. Whether you’re helping a customer set up or finding answers to their questions about their recent order, you’re ready to share knowledge and provide excellent assistance. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple. Key Qualifications Description As a Customer Support Representative, you’re the one who helps customers after they purchase our products. Your day is filled with a range of focused support for customers who contact you via inbound calls and/or emails. When a customer needs assistance, you quickly assess their situation and give advice or a solution on the spot, using your knowledge of current Apple processes. At other times, you engage with support team members who can further assist. By helping Apple maintain positive relationships with customers, you are instrumental to our success. - Searching Apple's internal systems for specific order details, e.g, delivery information, payment details, address-verification etc. - Navigating Apple and Apple carriers' websites for logistics information. - Communicating with other Apple departments such as Logistics and Finance via Apple's internal tools to further investigate a customer issue. - Detailed logging of all customer calls, written in English, in the relevant Apple database. - Need to gain in-depth knowledge of AppleStore processes and policies, including knowing when to make exceptions to ensure customer happiness. - Advise customers on the features and benefits of our new and existing Apple products. - All Customer Support Representatives are expected to deal professionally and competently with all customers, representing Apple in a positive manner, to ensure a world-class customer service for AppleStore customers at all times.