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At Home Technical Support Advisor - German Speaking
Summary We expect everything from an Advisor that our customers do and we want Apple to be a reflection of the world around us. As a Customer Service Advisor, you’ll be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers first point of contact, you’ll be the friendly voice of Apple, providing world-class customer service, troubleshooting and technical support. We’ll rely on you to listen to our customers and use your technical knowledge, creativity and passion to meet their needs — and remind them that behind our great products are amazing people. We believe our individual backgrounds, perspectives and passions help us create the ideas that move all of us forward. We’ll train you to be the best. Key Qualifications
Fund Accounting Supervisor
Fund Accounting Supervisor Cork, IE / working from home available Job Description A Fund Accounting Supervisor will facilitate the timely and accur To see full job description please click apply.
Employment Tax / Global Mobility Manager
Barden are partnering with a large accounting practice in Cork who are growing their national employment tax/global mobility team. The firm is hiring To see full job description please click apply. Level of qualification CIMA , Qualified
Trainee Assistant Manager
A SPAR group require a full time Trainee Assistant Manager to join their amazing team. This position will be based in the Cork Area SUPERVISORY
Campus Operations Manager
Job Summary Duration: Permanent . A panel may be formed from which future similar vacancies may be filled; such a panel will remain active for a maximum period of 12 months. Basic Function To take a lead role in developing, supporting and managing the Moorepark Campus and for ensuring the smooth running of daily operations and the efficient utilization of resources on site, in co-operation with the Heads of Food & AGRI programmes. The role will include responsibility for leading large and small capital projects and maintenance of the Moorepark Campus grounds and buildings. It will also have responsibility for leading and for developing an effective administrative, central services and facilities function resulting in the delivery of high quality and timely support services on site and to the wider organization as appropriate. The role will have a dotted line to the Head of Animal and Grassland Research and Innovation Programme. Background to the Role: The Teagasc Moorepark Research Campus located at Fermoy, Co. Cork comprises farms (and associated infrastructure), laboratories, offices, conference facilities, staff canteens, a newly established National Food Innovation Hub for industry clients, in addition to the pre-commercial scale pilot plant; Moorepark Technology Ltd. There are over 500 personnel on site. The Campus is unique as it accommodates two separate research centres; one for the Food Research Programme and the other for the Animal and Grassland Research and Innovation Programme. The successful candidate will be required to manage central services and facilities to effectively cover the requirements of both these centres on the campus. Moorepark campus grounds, buildings and farming enterprises support a wide range of individual and large multi partner Agri-food related research projects, providing the latest scientific knowledge for both national and international stakeholders, and is particularly recognised for expertise in Dairy production and product research. Job Objectives Note: The ‘essential’ qualifications, knowledge, skills and behavioural competencies outlined above are ‘must-have’ which will be used in the selection process. Attachment: Admin_2fb56cfa-42ff-42dc-a5ea-aba03c83fb51.pdf
Global Procurement Coordinator
We are currently hiring a Global Procurement Coordinator to join our team in Eastgate on a permanent basis. We are the concentrate team in PepsiCo (PGCS) working across the Beverage, Nutrition and Snacks categories to deliver concentrate for many of PepsiCo’s mega brands including Gatorade, 7Up and Pepsi. We are at the heart of PepsiCo products, sourcing ingredients to manufacture more than 1,200 recipes for our brands. We are a global organisation, situated in 16 locations across 9 countries offering careers in various functions from Manufacturing, Supply Chain, Procurement, Quality, Finance, R&D, HR and IT. We want team members who can collaborate in our fast-paced global organisation and are passionate about creating and delivering much-loved household brands to markets across the world.We work with over 450 strategic suppliers globally to ensure we have what we need, when we need it. The goods and services we use can range from the core ingredients in our beverages and snack seasonings to our partnerships with the logistics companies we use to ship our products all over the world – that's where our Procurement department comes in. With integrity and ethical sourcing at our heart, the procurement team work hard to nurture strong relationships with our suppliers that get the right goods and services at the right price while ensuring we can be better together. Do you have a talent for negotiation and building strong relationships? If so we could take your talents to a whole new level. Primary Accountabilities: PepsiCo products are enjoyed by consumers one billion times a day in more than 200 countries and territories around the world. PepsiCo generated approximately $63 billion in net revenue in 2016, driven by a complementary food and beverage portfolio that includes Frito-Lay, Gatorade, Pepsi-Cola, Quaker and Tropicana. PepsiCo’s product portfolio includes a wide range of enjoyable foods and beverages, including 22 brands that generate more than $1 billion each in estimated annual retail sales.At the heart of PepsiCo is Performance with Purpose – our fundamental belief that the success of our company is inextricably linked to the sustainability of the world around. We believe that continuously improving the products we sell, operating responsibly to protect our planet and empowering people around the world is what enables PepsiCo to run a successful global company that creates long-term value for society and our shareholders. For more information, visit www.pepsico.com. #LI-IRELAND Relocation Eligible: Not Applicable Job Type: Pipeline
Senior Project Engineer
Designs, validates and brings new products to market. Specifies precise new product functional requirements; designs, tests and integrates components to produce final designs; and evaluates the design's overall effectiveness, cost, reliability and safety. Designs, develops, executes and evaluates fitness-for-use testing, product specifications and process validation plans; creates and reviews material part specifications and bills of materials. Collaborates with internal manufacturing partners, contract manufacturers, designers and product specialists to optimize designs for manufacturability. Utilizes CAD (Computer Aided Design) or CAE (Computer Aided Engineering) systems to model new designs and produce detailed engineering drawings. This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision. Roles typically require a university degree or an extensive amount of practical knowledge gained through experience. Job requires an understanding and application of procedures and concepts of own discipline. The job requires attention to detail in making evaluative judgements based on the analysis of factual information. This job typically requires a degree or equivalent and a minimum of 2 or more years experience. KEY AREAS OF RESPONSIBILITY
Senior UX Research Program Manager
DESCRIPTION At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Amazon’s evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of our DNA. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. We do this every day by solving complex, technical and business problems with ingenuity and simplicity. Amazon's Customer Service (CS) department is looking for a talented and passionate Sr UX Research Program Manager to join the CS team. This individual will have a significant impact on our business as they lead research efforts for Amazon CS products and services. The Sr. UX Research Program Manager will perform competitive analyses and research, measure Amazon’s end-to-end CS experience, propose and deliver significant areas for improvement to Amazon’s CS program teams and product stakeholders. BASIC QUALIFICATIONS Responsibilities : · Define the direction for the research program and gain consensus and clear alignment at all levels as appropriate, within Amazon's CS · Monitor the research program’s overall progress; anticipate risks, resolve issues and initiate corrective action as appropriate · Provide research program progress updates on a regular basis, manage the research program team and where applicable manage and oversee third party vendors/contributions to the program · End to end responsibility for the research program’s execution and success · Work closely with product, design, and business partners to identify and prioritize research project opportunities based on need and impact · Translate product and design goals into research questions and plans · Determine and apply proper research methods to the type of questions being answered · Write research proposals including requested budgets as needed · Evangelize UX research and advocate for the user and be able to clearly explain research findings and make thoughtful recommendations to the organization that align with both user and business goals · Own long-term vision and strategy for the UX research team · Plan, gather and analyze insights about Amazon users through new studies and review of existing data Skills & Qualifications: · A degree in Anthropology, Human Factors, Psychology, HCI/Computer Science or other related fields · Proven ability to influence change at all levels within an organization · Excellent communicator both verbally and written with an ability to communicate at all levels in the organization (technical, business, executive). · 5+ years of hands-on experience conducting applied UX research in an industry setting · 3+ years of experience successfully managing UX program teams and/or mentoring peer researchers · End-to-end experience conducting all aspects of research (study design, recruiting, moderation, analysis, reporting) PREFERRED QUALIFICATIONS · Experience managing small teams is a plus · 7+ years of relevant work experience, including experience in program management and leading and integrating user research into product designs and design practices · Experience with international research and project management · Internet, e-commerce research experience· · Demonstrated success influencing product and design decisions with research insights · Excellent working knowledge of statistics and the principles of experiment design · Excellent interpersonal, communication, negotiation and collaboration skill · Fluent in another European language (other than English), e.g. German, French, Italian, Spanish
DESCRIPTION We are currently looking for a Content Developer with fluent Swedish to join the EU Customer Service Integration team in Amazon’s Customer Service Centre. You will act as the ‘voice of Amazon’ for our customers through the writing, publishing and maintaining of customer-facing and internal documentation. You will be responsible for all customer-facing and internal documentation, including but not limited to online Help pages and Knowledge Centre documentation. Content is dependent on business and product team initiatives, as well as the development and clarification of customer service policies and procedures. This role can be based in Berlin, Cork, Madrid, Edinburgh, Regensburg, Cagliari or Seattle. BASIC QUALIFICATIONS · Bilingual Swedish speaker. · Fluent/Excellent English speaker. · Demonstrated content management experience within the tech writing, Web, IT, localization or content industry. · Experience working with global stakeholders on complex changes. · Experience planning, communication and time management against project deliverables. · Proven experience working on own initiative. · Localization experience with a proven track record for delivering projects within scope, time and quality. · Understanding of outsource vendor processes and interactions. · Intermediate HTML and/or XML skills. PREFERRED QUALIFICATIONS · Experience with DITA and Ajuda/Trisoft. · Experience with Trados or other CAT tools. · Ideally, previous experience with web publishing tools and the ability to learn our in-house tools quickly. · Proven ability to work on own initiative. Previous experience in a Contact Centre environment with a healthy balance between customer obsession and the need to adhere to company policies. · Ability to flex and switch from one focus to another depending on what is priority for the business or team at any particular time.
Quality And Training Specialist
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. At Lilly, we make a difference for people the world over by discovering, developing and delivering medicines that help people live longer, healthier and more active lives. Central to all that we do are our talented and motivated professionals, circa 900 of whom are based at our Global Business Solutions centre in Little Island, Cork. There we boast vibrant workforce made up of over 44 nationalities, speaking over 27 languages. Established in 2010 to gain efficiencies in areas such as General Accounting, Purchase to Pay and Order to Cash, the GBS Cork quickly excelled in its financial mandate, allowing the Cork leadership to ask, how can we apply these processes to other areas of the business? And so the GBS we have today was born, still leading in finance, but also evolving and expanding into diverse Business Service functions including Customer Meeting Services, Global HR Data Management, Medical Information, Procurement, Trail Capabilities, Global Scientific Communications and more to come on stream across 2020. This, along with the physical expansion of the Little Island campus, means there has never been a more exciting time to be part of the GBS story! Mirroring the existing Island House building, the new Island Hall facility extends our overall capacity to in excess of 1000 employees where Lilly will continue to offer a premium workspace across both buildings, complete with healthcare, pension and life assurance benefits, subsidised canteen, wellbeing facilities, barista, gym, travel subsidies, car-pooling incentives, bike to work scheme, on-site parking and much more. At the GBS, it’s not just about what we do today, but how we can continuously improve and innovate for present and future operations. We view the development of our highly skilled workforce in much the same way and want to grow your role into an empowering and fulfilling career here at Lilly. Therefore, with the sole purpose of employee progression, weekly Manager 1:1s, a dedicated Learning & Development service and Educational Assistance schemes all await you. Above all, it’s about being part of an open, welcoming and inclusive culture, one that is further enhanced by the dedication of our committees - Culture Club, Diversity & Inclusion, Sports & Social, Corporate Social Responsibility, Health Safety & Environment and Food. The Medical Information (MI) organization combines scientific knowledge and communication expertise to organize and deliver relevant medical communications that are meaningful and relevant to customers, enhance patient care and advance the quality and transparency of Lilly research. Medical information provides answers to unsolicited medical requests external healthcare professional (HCP) and non-HCP requesters, as well as internal requesters. Answers are created based on professional and scientific expertise and serve as an essential link between Lilly and external requesters (HCPs or patients, respectively). Careful listening to requester needs and adequate responding to requester inquiries is associated with a positive customer experience. Purpose: The Quality and Training Specialist (QTS) plays a vital role in ensuring quality and training programs for Medical Information Europe. Responsibilities: Experience in working with databases, ideally quality management systems. Excellent written and verbal communication skills, including report writing, delivering presentations or multimedia. Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.